can you help: Issue Breakdown: Platform & Tools: Using WordPress with plugins Contact Form 7 and WP Mail SMTP (basic version). Main Issue: Customers were unable to send emails from the website, resulting in 228 lost leads. Error Details:Debug Event shows "SMTP Error: Could not authenticate." The error occurred multiple times between July 10, 2023, and August 3, 2023. Data Retrieval: Want to understand if upgrading to WP Mail SMTP Pro can help retrieve the content of these lost emails. Current Action: Exploring if there's a way to recover form submissions (email content) from this period.
Status Completed with errors Date November 1, 2023 1:16 pm Notes OpenAI error: [insufficient_quota] You exceeded your current quota, please check your plan and billing details.
can you help: Issue Breakdown:
Platform & Tools: Using WordPress with plugins Contact Form 7 and WP Mail SMTP (basic version).
Main Issue: Customers were unable to send emails from the website, resulting in 228 lost leads.
Error Details:Debug Event shows "SMTP Error: Could not authenticate."
The error occurred multiple times between July 10, 2023, and August 3, 2023.
Data Retrieval: Want to understand if upgrading to WP Mail SMTP Pro can help retrieve the content of these lost emails.
Current Action: Exploring if there's a way to recover form submissions (email content) from this period.
For this issue please reach out to WP Mail SMTP's support using the contact form below and they can help troubleshoot!
wpmailsmtp.com/contact/
Can you put in a delay?
Not at the moment but we will look into a possible option in the future!
I implemented all steps as shown in the video but still getting blank email and prompt response is not coming through.
Please reach out to our support team using our contact form below so we can take a look and assist:
wpforms.com/contact/
Status
Completed with errors
Date November 1, 2023 1:16 pm
Notes OpenAI error: [insufficient_quota] You exceeded your current quota, please check your plan and billing details.
Please reach out to our team using our contact form below for assistance!
wpforms.com/contact
@@wpformsIn short...The plug in is not free In short...The plug in is not free
Why not specify in the video