Never Forget: Secret Service remembers September 11
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- Опубліковано 6 вер 2022
- To mark the anniversary of the tragic events of September 11, 2001, the U.S. Secret Service remembers our fallen and is proud to share the stories of our personnel who rallied together to provide aid and comfort in so many ways. The entire family of Secret Service employees, along with our fellow law enforcement colleagues and partners, have a wonderful tradition of coming together in times of hardship.
Learn more at SecretService.gov/September11
7th grade, US history class. Ill never forget Mr. Tarver tell us we're experiencing a moment of US history no one alive will ever forget.
7th grade too
Not my story (i was born a few years later) but my mom’s story: She’s sitting on the couch of her apartment in her college (in northern West Virginia panhandle so near wheeling), and its the day after her birthday, and she suddenly gets told by one of her friends to turn on the tv, and she goes to the news, and 10 seconds after, she sees the second plane hit, and she continues to go through channels until she finds one where they’re talking about the Pennsylvania plane crash that had passed just a number of miles south of her not that long ago
6th grade here. Our principal got on the PA system and said "we're asking all teachers to turn on the TV, it's American history happening"
This is awkward I was in 7th grade too in social studies lol…New York..Bronx…all the parents were picking up their kids…I was like the last kid cuz guess what? My mom was a teacher..shout out to the teachers that had to basically stay or lose their jobs smh
I was 8 still remember
I was in New York on 9/11 and had went with my school. I’ll NEVER forget getting through to my mom and told her that I was okay. She started crying and kept saying, Thank you sweet Jesus! When I got through to my dad this was the only time in my life my dad cried and he said, son just get back home to us!
Nobody remembers the first few years of life . Your father cried a lot back then because he wanted a boy but got a fake plant🪴🪴🪴🫡🫡
That's a sweet story. as a parent I understand how your parents must've felt.
@@Matt-pt6rlseek help
Finding nearly no survivors is still my greatest feeling of failure. I never experienced losing before.
It’s not your fault.
You did not fail my friend. You are a hero. You did EVERYTHING you could do that day and I won't let you think anything different. You did everything correctly. God bless you and I wish you peace for the rest of your days on earth. Thank you for what you did for our fellow Americans.
When there is noone there in the first place the search for survivors seems unnecessary.
You're a Hero... Hugs.
Please don’t feel that way. You were There and that says so much of who you are as a person! You are a Hero! My father was a Firefighter here in South Carolina. He died in 1993 and for the 1st time since his death I was thankful he wasn’t here to witness not only all the ppl but all of his brothers who lost their lives. It would have destroyed him. He Loved being a Firefighter and he Loved his brotherhood of Firefighters. God rest the souls of All who were murdered that day and all the souls of those who died because of illnesses and disease from being in the air due to those buildings falling. God Bless and Keep You 🙏🏻❤️
Crazy how it’s been over two decades. Things like that will always feel like yesterday, if you lived and witnessed it.
I now teach kids that weren't even born back than and I remember that day like it was yesterday...
I was 5 and lived in another country, but boy could I feel it. It was like it happened here in Europe too. It was quiet, schools were shut down that day and everyone was in front of the tv. It was a day like no other… God took the ones that were lost that day, and blesses the ones that still have remaining traumas 🙏🏽
@@RescueNurse wow !
@@Laluan god bless ! And amen to that :)
two decades and still not a shred of evidence to support the official story regarding the pentagon alleged attack as it is described by the 9/11 commission.
As a german I cant watch this without crying.
I was on the WTC Restaurant on the 26. august 2001 and I still remember waking up to a whole in NY
Thank you and may god bless the United States
Never forget
God Bless You Too.
Thank you so very much. I'm still hurting to this day.
Thank you❤
I’m a 49yr Hairy backed knuckle dragging Scotsman and I remember where I was when I heard the news.
To this day I can’t help but shed tears for those who perished on that day and for those left behind dealing with the grief.
We can never forget those brave fearless souls who responded to the call on the darkest of days to help others in need………warriors each and everyone of them. 🇺🇸🇺🇸🇺🇸
It's strange how trauma works even for those who weren't there. I'm far away in the UK but I remember where I was when I turned on the TV and saw those buildings smoking. I was on vacation with family and our day just stopped. We spent the rest of our time there just watching the news and thinking about all the people hurt by this. We knew everything had changed and we were worried about what would come next. You can't see thousands of people die on TV and not be emotionally and psychologically scarred by it.
You saw thousands of people die on TV ? It wasn’t the BBC that’s for sure . They went with the farcical fairytale of planes and fires that day ( and every day afterwards)
Huge respect to the men and woman of the US Secret Service.
My husband was a Federal Agent, Special Agent in Charge here in Salt Lake City on 9/11. The first plane hit and we just looked at each other thinking “that poor Pilot, so off course.” The second plane hit and his pager started going off like crazy! It was a day I didn’t want to send my kids to school but tried to keep things as normal as possible. Then I remembered my American Airlines Flight Attendant Brother was on the east coast that morning. Now I was terrified for him. Was he due to return to LAX that morning on AA11? Didn’t hear from him for a day. He had returned home the day prior. God bless all of America. We are stronger together🇺🇸
You and your husband could read each others minds? Sounded interesting until you revealed your thoughts about the pilots financial situation 🪴🪴🫡🫡
It's not about you
We will never, ever forget. We cannot forget.
The Palestinians shouted with joy and now? ua-cam.com/video/UucjbGmJILk/v-deo.htmlsi=1ppX7qhvU-Mr36MX
LCdr Thomas McGuinness was the First Officer of American Airlines Flight 11, and my brother in arms. We served together in the Navy, at VF-302 Naval Air Station Miramar. He flew F-14s. He was hands down one of the best officers in our Squadron. He was down to earth, respectful, and caring. Was not at all a typical stuck up naval officer.
Thank you for your service. Sorry for your loss, America’s loss🙏🏽🇺🇸
RIP LCdr Thomas McGuinness.
So sorry that you lost a brother that horrible terrible day.
Miramar? What?
😔 Damn……
Hug your loved ones everyday because tomorrow is never promised
When this happened I told the people that I worked with that this is something different. I put the tv on and we watched the towers fall. It was devastating. I will never forget and I will always remember those who died on this day. May God keep them in His arms.
@@bjbrown amen
Always take my hat out to the paramedics firemen and police officers that rushed in when everyone were rushing out that day.
I was 29. I got a call from my sister crying so hard - what is happening sis? She told me to turn on the tv….i saw….my legs gave out….just dropped to the ground. We all remember and should never ever forget.
I'm Australian and on September 11th I was 24, newly married and had just found out a week prior that we were expecting our first baby. My first thought was what kind of world am I bringing a child into. Everytime I see footage of this attack I get goosebumps as I know people died
very interesting! my mother was probably thinking the same as my due date was on that very day, luckily i held out for two days but my family out-of-state wasn’t able to come. i will never forget, and i bet your child was a light that was a gift through this darkness!! ❤️
Never forget this day.
Never leave your car keys in the car. It could roll into a skyscraper, cause a fire and bring down 110 stories of concrete and steel
Imagine going back to work knowing that the people who used to work beside you are either missing or dead😢. The memories of the victims, and heroes on that day matter and must alway be celebrated every year. That one last plane that didn't reach its target the people who sacrificed themselves are true heroes.
May we never forget this day💔
We won’t.
I'll never forget 9/11/01. It was my first day of college. My freshman class and I had an introductory seminar that morning with our academic dean, and few of us had heard about what had happened (practically no one had TV's & it was long before smartphones with the news at your fingertips). We started the day watching the CNN coverage on a projection screen in one of the nearby computer labs at my college, and the first image I saw was United 175 hitting the South Tower, as everyone was already looking at the burning North Tower. My first thought was "what movie are they promoting?" because it was so unimaginable...of course, the reality quickly sunk in...
Hope your college experience got better, it was 7th grade 1st Period Science for me. Had no clue why kids were going home one by one...then we all got dismissed.
Went home in time to see the towers come down.
I had exactly the same feeling at first!
"What Nonsense is Hollywood producing now . . ."
Then i saw the terrible truth and got quite speechless... For days!
11:24 Never forget the people. Thanks for sharing
This one made me cry. When the lady said she called her mom to say she was alive. That was it for me
Almost 21 years. I'll never forget turning on the television at the exact moment the second plane hit the second tower.
They don’t even teach my kids in school about this. Makes my wife and I so angry because it’s now so swept under the rug, it seems. I will never forget exactly where I was standing when I saw those planes hit the towers and they fell. The smell, the sounds, the deafening silence.
Then your kids are in a bad school district. And YOU can teach your kids about this. You don't need the school to do that. Public school is meant to provide the basics, that's it.
Have you ever taken it up with your school board?
No words to describe how I feel watching this again. God bless the USA.
The emotions are still raw after all these years I remember seeing the towers the hearing about the pentagon then Pennsylvania, had to work that evening and everyone was in shock , scared and didn’t know what to do , we were functioning on fight or flight
If you saw this. You were NEVER the same. I was 11.
I was 10 years old and at that time I used to live in new York from 2000 to 2003. So I really remember 9/11.
I was 17 and a senior in HS. It was definitely an “OH FUCK” moment
@@Katie-lp1vothat's too young to appreciate the impact.
Sorry, but if you were under 16 you don't truly understand the impact
@@meghanmisaliar Sorry, but you don’t know HOW that impacted her. She could’ve had family, friends, etc. and you didn’t know that. So yes, she very much did understand it. Not only because 10 year olds ARENT DUMB. But because you don’t know HOW it impacted her.
Everyone who witnessed this horrible day, simply is not ABLE to forget all these victims!
Its a never healing scar, burnt in the hearts of Millions.
From a German.
Sad that the Germans can’t build a decent car anymore but to know they can’t think explains it . Thanks for your service
I have so much respect for you all, what you did that day, thank you for your service.
I was in a Federal Court that morning in Southern Indiana. They evacuated a city county building across the street because it was next to a federal building. I wanted to sign up and had turned 35 that year. I owned a Ford Dealership and 80 percent of the national guard in the city were my customers. I stayed at the store and had their wife’s bring in their vehicles for service. I gave free oil changes and minor services while they were deployed and deferred billing for brakes and things like that until they got back and could pay the bills. I did not get stiffed on one bill. We threw a Christmas party for the kids and had just over 100 kids we bought gifts for. We spent $100 per kid except for one family, they had six daughters. We bought them clothes, coats, boots, whatever they needed. I think I went spent $3000 on the girls. God bless each and every one of those soldiers.
It's tacky to brag about how much you spent on a gift. If you're going to do a charitable act , just do it. Don't brag about it.
I remember the collective mourning. We could actually feel it, and I am crying right now just watching it.
May I ask for how long did that collective mourning continue? There was a time when you miss said “we are now feeling better” ?
Exactly! I’m from Vegas & the feeling of loss the next day after we processed was palpable across the country. I never felt that way again until October 2nd the morning after the mass shooting here & it was intense to remember that same feeling from 9/12 were everyone was just in a daze.
I watch these videos from Texas knowing now of course we were safe. And all I can say is, I'm so very sorry for all who perished and all who have the nightmares every day because of what these poor people had to witness knowing they were helpless to do anything....🙏💔 God Bless everyone of you...
5th grade Mr. Kellers class. Never forget! I had just visited NYC 3 days prior! So glad my parents and I took the photo on Liberty Island 🗽 with the towers in the background! 🇺🇸 all the way! Never forget!
This day and all those who where lost can never be forgotten. I’ll never be able to wrap my mind around what it must have been like for all those who suffered so. God bless this country
I was so proud of our Country then 😢❤
I'm not an American, nor was I even conscious at the time of the attacks. But every time I watch a video on them I watch with a heavy heart. It was by far, the truest of evil acts ever committed.
I don't understand terrorism. Do they expect to make friends and gain support this way?????
@@veramae4098No. They want to inspire fear so great that no one dares to fight back.
As an American - thank you for your empathy and acknowledgment of this human tragedy ❤
I will never forget that day. As soon as I turned on the TV, the second plane hit the second tower.
NO ONE will ever forget. Duh
I was in 8th grade on this day and i still remember as if it was yesterday
EVERYONE remembers. Duh.
Never forget. Never take things for granted. Never forget those lost & still being lost to this day. Never forget the heroic acts from first responders & civilians. Never forget how united you all were after this, because the world sorely needs love & unity like that again!!!!
I’ll never forget Larry Silverstein’s confession and how we all wanted him prosecuted. We were as one
I clearly remembered what happened back then, I watched coverage news on my national TV and it chilled me to the bones. From the moment I knew the face of the world was not same again
I remember that there was great despair in Poland because for Poles America is a family and many people were in panic whether a war had started.
Simple words with powerful emotions! It is difficult to see the change in America in the 22 years since that horrific events that cost so many lives and broken families.
Massive negative changes...I doubt we recover
Heart breaking, all over again.
I want to say thank you to the brave men and women who serve in the Secret Service for everything they do for our country. I have the utmost respect for each and every one of them.
I was at the top of the South Tower for a business function three months before they were knocked down. The towers were encased in a cloud so you couldn't see out the windows. It was kind of claustrophobic. The sun burned off the clouds at sunset.
When 9/11 happened it affected me quite deeply. I can imagine what it was like to be up there and how high up it is. Ever since then I haven't been able to bring myself to go to Ground zero when I've been to New York. The towers were such fun to visit. Always had a good time there and the staff were all very nice. I think I've been up there around six times. I miss them.
I still remember watching it on TV.....i truly admire the US Secret Service so much for their determination and courage ❤ - Meghalaya, India
I remember where I was, what I was doing and what I said, when the second one hit the building. That's something that I will NEVER FORGET.😢😢😢
You and everyone else. NO ONE will forget and we ALL remember.
We were so united back then. It’s sad how we have changed and not for the best. I hope this feeling of unity and working as one comes back soon because there is truth to united we stand, divided we fall. God Bless America! ❤🙏🇺🇸
Over 22 years ago unbelievable The day the world changed.
I remember this day like yesterday, all the way from the other side of the world. It was late in the afternoon for us. At home with dad doing chores. And then we heard the news from a neighbour, and everything else just stops for the rest of the night. Everyone was glued to the TV everywhere.
The pain so many people lived through on that day and the pain they still live with now, all these years later, is unimaginable for most of us. I was in Dallas, TX. I remember being glued to my small TV. I also remember the fear I felt. A type of fear I had never felt before. I also remember taking my dogs for their walk later that night - and the silence. The darkness. We don't realize the noise all the planes in the skies above us make - and their blinking lights - until it's not there. God bless the USA and all those NYC survivors and their families.
Still remember this day so vividly. Horrible. I had just graduated high school. I was 18. Still living at home, My mother yells "Dustin you got to get down here now and look at the TV!" The first tower had already been hit and the newscasters were speculating that it was a twin prop plane and simply an accident, then bam! 2nd place strikes the 2nd tower, then the pentagon, and the final united plane was taken back over and crashed into a field.. so sad.. We had our local newspaper for years and years that said "Day of Tragedy" with the twin towers in smoke & flames.
Rip to all those affected by 9/11
It’s sad that there are people who have forgotten
I live in Christchurch New Zealand. I will never forget that day. I happened to be on a work related flight from ChCh to a small town, Kaikoura. When we got back at the end of the day, we underwent a search that we’d never had to previously. The world had changed. It was a small private charter flight. The reality of what had taken place was beginning to emerge. We were horrified. It seemed unimaginable. Those responders’ from fire, police, ambulance to special agents, the public…will live with this forever. 🙏🏼🙏🏼🐑🐑🇳🇿🇳🇿NZ
HOW can you forget that day. No matter where you live in this weary world.
What’s more sad more and more people think government had a hand in it so conspiracy I say bs
@@lizwilson5814there are people today who were too young to understand . and today they don't care.
Nobody has forgotten, it just lays dormant in people’s mind
When news broke about this, my immediate thought was, I have to get the kids from school. 2nd thought was they needed to stay at school. I had no idea what to do. No idea what all this meant. How do I protect my kids? So many intense thoughts that day.
Sounds like you shouldn’t have reproduced
@@Matt-pt6rl?
BE RESPECTFUL:
To our Secret Service, Our Police officers, Firemen, EMT's, Nurses, Doctors, Your County Sheriff Deputies, and Our Military
THEY ALL, KEEP US SAFE! ..."it takes a village"
As long as the respect the constitutional 😊 right
LMAO.. No they don't. Courts ruled police do not have to intervene in crimes or provide protection for the population. You have been manipulated to become a sheep, and it looks like you soaked it all right in.
I had just started my sophomore year of high school. I'll never forget that day.
NO ONE who is of age will forget. We know.
We will never forget
God bless America 10:49
IN MEMORIAL SEPTEMBER 11, 2001. Rest In Peace (R.I.P.)
What a very touching and moving documentary. Hearing all those stories makes me emotional thinking what those people went through and all those that didn't make it 😢
I was not even alive then but it hits home so hard still
God bless you all. Thank you.
Laura Bush at that time was with Senator Kennedy (JFKs younger brother) and while this was happening and broadcasted live on TV Sen. Kennedy comforted Laura by distracting her talking about personal photos on the wall. After all no public official had witnessed so much chaos and loss in his own family as Sen. Kennedy.
Fly high The Lion! 🌌
Kennedy flying high? Highly improbable
AS A 9/11 FDNY/EMS RESCUER/SURVIVOR , THAT DAY WAS THE BEGINNING OF THE WORST DAY IN AMERICA/WORLD I WAS IN THE 1ST CLOUD.... GOD BLESS THE SECRET SERVICE. AND OUR BROTHERS AND SISTERS IN HEAVEN.
inside job
I was in the 8th grade. The bell has just rung to go to 2nd period. Both towers were hit at that point. When we got to Mrs. Cutshall’s class, a student told her to turn on the tv. We watched live around the time the pentagon got hit. After that it was all a blur. I still don’t know weather or not we saw the towers collapse live but I’m sure we did. The rest of that day all you saw on tv was the coverage and over the years all these images are burned into my brain. I can’t quite distinguish between my reality and the reality of that day in our Nation’s history. May God bless all those families who lost loved ones that day. 🌃
Because both were reality
I'm not American, it feels as if it was yesterday and not almost 23 years ago. I was sitting at my desk when someone said a small plane had hit the WTC, only when got home did I see the pictures. The next morning people were still in shock.
Unfortunately the Taliban chased the US out of Afghanistan asking the question, was it worth all those young lives?
Every thing I saw, see even today about this just rips me back raw to that day,and it's never diminished once.
I watched the second one hit live,and we all screamed.
I had no idea where we were because it was just not conceivable to me what I had just seen.
And it just got worse and worse until it stopped.
Just not in my head for life.
Or anyone elses head that day watched it,lived it.
12 Years old. Getting RUSHED to the library, in school in a small Town in New Zealand. To watch the live footage. By the end of it we had to rotate with other kids so we could all see the horrible history unfolding, my teachers didn't believe in hiding what the world is.
I remember that day like yesterday I was sitting at home watching the tv in Scotland when the news broke here I called my wife at work then never moved the rest of the day in disbelief of what I saw then a few years later it would affect our family when the London attack happened and we lost 1 of our family
So sorry for your loss. 💔
I remember to this day where I was & what I was doing.
Everyone knows what you were doing , it’s not healthy
You and everyone else. We ALL remember.
This video was so incredibly well done.
God Bless the men & women of USSS and those that shared their stories.
Thank you. I spent a lot of painstaking nights trying to do this story justice.
I was a kid then in Nigeria. My uncle just left for the states on 10th. I cried so hard until he called us to say his ok. From that day on, i valued the power of the telephone. God Bless America
I wanted to go up to New York in either 2018 or 2019. My son and I were dressed and ready to go. I had prayer pages. I felt such an urge to go up there to pray, but things didn't work out that way. It was before COVID-19. 12-04-2023.
God bless all those who stood together during the worst time,God bless america🇺🇲🇺🇲🇺🇲🙏🙏🙏,and all the maerican people.
I was 17 years old, a freshman in high school.
🤔 A 17 yr old freshman???
Remembering one day i don't want to picture in my head. But its in our history and happened in our lifetime ❤🇺🇸
Thank you to everyone who supported each other through this atrocity. From the first responders to the family members of the victims I’m so sorry that you had to live through this. We will never forget!
I was almost 3, my mom was organizing something for my third birthday which is five days after 9/11. I'll never forget.
What's even more crazy is that the second plane hit the second tower while I was writing the first message this time. That's crazy!
Not really
One thing ill never forget is how after the attacks you saw flags everywhere. So much pride in our nation and so much comraderie came from this. Its sad how its slowly slipped away back to where it was around the time of the LA riots and national pride is treated as if its racist.
💯
🇺🇸🇺🇸🇺🇸🇺🇸
National pride is not seen as "racist". Plenty of POC serve in the military and PROUDLY wear the flag. I'm a POC and a fly my flag proudly. It's the first thing I put up when I move into a new place.
🇺🇲🇺🇲🇺🇲🇺🇲❤❤❤❤🇺🇲🇺🇲🇺🇲🇺🇲
This younger generation has been brainwashed into being ashamed of being American. Nothing to do w race
@@meghanmisaliar that’s simply not true. My son is now in the military. In my area now that I display or wear the flag every day I am definitely looked at with side eye. 💔
Pondering on that horrible day for so many years. The conclusion I've come to is the things (not humans) who did this and other attacks-they think our love is our weakness. They are entirely wrong. Their hatred is their weakness. It's all they have. Our love for each other is our greatest strength. I will always love this country. I hope we can come together more in my lifetime. I know we can achieve truly great things.
The country came together. Everyone was on the same page. We were united.
And now here we are.
So very true...only if people can see why and how we changed. Needs to get back to where we were.
That day WE WERE ALL NEW YORKERS!!🇬🇧❤🇺🇸
Thank you for listening
Crazy how they evacuated their building, but security told ppl in the 2nd tower to stay ugh so tragic
I was in Middle school. All us of were gathered up and taken to the library. We didn't know exactly what was going on but even as a kid you knew something was wrong
You were too young to understand the impact
I was an intern in Radiology that day. I won’t forget.
Did your brain get exposed to radiation at work? You should sue
No one will forget.
Saddest day..but imagine anyone in a war this is their daily life ((
One very sad day in America. A 20yr nightmare that followed. Their were no winners that day or in all the days that followed until the very last American Army General boarded the last transport out of Afghanistan. Too many victims on all sides. The righteous event was the kill shot into Bin Ladin watched in real time. Peace is so beautiful as North American’s as a whole we have truly been lucky to have never suffered through a long term mechanical war on our soil and hopefully never ever will their are no winners when it comes to war. Rest In Peace to all victims to all survivors of the last 20 years coming home psychologically damaged stay strong & enjoy better days with birds singing watching your children grow and hopefully never having to be asked by your leadership to kill again..✌🏼
God bless us and protect us from something like this ever happening again. When you lose someone and there is no body, nothing to bury, your just left with the things of how he left it, that morning before going to work....and thats where life remains all these years later.
America should NEVER forget, I haven’t🇺🇸🇺🇸
De vez en cuando veo estos documentales... y pienso lo importante q es la seguridad cuando viajamos y ser pacientes con la seguridad en los aeropuertos ellos tratan con tantas personas que son groseras con los trabajadores y no daría ser así hay que ser amables pacientes con quienes se aseguran q estamos seguros al viajar
I remember you,
Love.
❤️
I was a sophomore in high school on 9/11. A teacher opened up the door to our classroom and said a plane hit the World Trade Center and it was on fire. Our teacher turned on the tv and two minutes later we watched the second plane fly into the building live. I went to a catholic school and at 9:30 our whole went to our chapel and had a prayer service. It lasted about 30-45 minutes. After that we went back to our classrooms and resumed our classes. It was the most somber day I can ever remember.
Wouldn't doubt it
I was in college when this happen
And???
I was born 8/2000. I just turned 1 years old. on 9/11/2001 I still have a kind of of vague memory of it. My memory goes I was sitting on the floor I had something in my hand and I was staring at the TV and behind me was the coffee table and behind that the couch with my mom and someone crying. I told that to my mom one day and she told me it was very accurate I watched the second plane hit the tower and my PT therapist was there for a home visit. Her son worked in the south tower on something like the 50th floor. with phone lines being jammed it took a really long time to reach him he called out sick that day.
If you remember your age accurately, then this memory is not real. One year olds do not have the cognitive ability to remember events like this.
@@littlehercules99 Yeah .. I feel bad saying it .. but it's absolutely impossible to have even the slightest vaguest memory from 1 year's old. We create false memories all of the time, and this anecdote is definitely one of them. Sorry friend. ☮
@@littlehercules99exactly
BS
Less we forget.🙏🇺🇸❤️
God bless…. ❤
Was only 4 or 6 years old in Yonkers Remember seeing smoke from the Hudson Then 2003 Black out
There is always peace before strom
Respected Sir Mr. Gary Fenton & Mr. Mike Coleman both these two gentlemen told so far is absolutely true and mournful and awful.