We just launched the Auto Insider podcast. Give it a listen here: podcasts.apple.com/us/podcast/auto-insider/id1521589583 If you feel inclined, please leave a 5 star review. Stay safe, Ray
Bought a cpo 2011 fusion in 2013 with 19k miles on it still have the car now 144k miles in it and it’s been pretty trouble free over the years and saved 40% off a new car sticker this is the way to go
That's what my friend looks like when he takes adderall. He stares unnaturally. Or any speed not saying this guy did that? I'm just saying that's what it reminded me of.😅😅😂😂
Love your videos. Would you guys care to do a video on how to make an opening offer on a CPO car ? I bought a CPO in 2014 and two weeks before the extended warranty ran out (four years later), the engine blew up, the dealer had trouble fixing it, and at my urging the manufacturer bought the car back for my original purchase price, despite the 70K miles on the car at that time. Best deal I ever made.
Strange I just bought a 2019 Honda Accord Touring 2.0L CPO, and I ended up getting the the Honda Certified+ which gives me 24 months bumper to bumper or 50,000 miles and 100k power train or 7 years. But my 24 months honda certified doesn't start till after my original warranty finishes so essentially I'm covered for 86,000 first or 2024, regarding bumper to bumper.
17 minutes to answer the question if you should buy CPO (certified pre-owned)? Here's the answer in a few sentences: #1 The only advantage to CPO cars is they come with a manufacturer backed warranty, usually on just the powertrain components, but you pay for this warranty, it's built into the price. #2 You still have to take a CPO car to your local, trusted, PROFESSIONAL mechanic to take a look at it before you buy it if you don't know what you're doing. It may have been in an accident and cleaned up and painted. Dealers will certify ANYTHING. Repeat after me.... *DEALERS WILL CERTIFY ANYTHING!*
Just like car fax isn’t always accurate either. A leased car is in an accident, no police report, no insurance call, but fixed privately at owners expense. At lease end car is turned in and dealer claims a clean car fax report, on the used car lot it goes until sold to some unlucky chump! Me. True story! I rather trust the CPO from a well known and highly regarded dealership with online testimonials. Private sales are price negotiable and that’s it, so you get what you pay for. Good luck 60-75K miles later, if a major part fails. Lexus would have the high reliability built in, they go over 200K easy.
@@gabrielspiropol9418 That happened to me. I bought a used Jaguar XJ with a clean Carfax report. I later discovered past moderate damage that had been repaired.
@@gabrielspiropol9418 you have no clue about leased cars it is covered by regular insurance and if its involved in a wreck an reported its on the car fax. The only thing you got right is the CPO but it depends on what level of certification it received. It is backed by the factory. If a part fails then they charge the dealership
with Porsche, the 2 years unlimited miles will start when you buy it, if the car is out of original warranty. it is amazing. You could buy an 8 year old Porsche and if it is sold CPO, they give you another 2/unlimited miles. You could have a 10 year old car still under full factory CPO warranty
My experience with Porsche has been terrible. Bought a Panamera CPO and the car had problems on my drive back from the dealerships and ever since. Working with attorneys now trying to address the issue but Porsche was terrible and clearly didn’t even inspect the car properly.
I’ve been looking for 2 months for a 2014-2016 Honda Accord (CPO) I’ve did a 250 mile search and found about 15 When I found a 2015 non (CPO) with around 60k miles that was priced the lowest out of around 50 that I looked at on line... I email all the sales managers of the 15 (CPO) Honda Accord’s and said that I was buying that one a few days from now and will they sell me there 2015 Accord at that price ? If so I’ll buy it I had a few emailed me back and said yes So I bought a 2015 Honda Accord certified at the same price of the lowest non certified price.. Honda has a very good certified program ......
Hey Greg- im not saying you're lying but a few things don't add up: 1- most CPO programs are only on 2-3 yr old cars 2- No manufacturer will certified a car with over 30-45k miles..based on avg. 12-15k miles per yr. Also, most CPO cars are lease returns. Maybe you bought a "certifed" extended warranty Honda..?...which do cost a few K more then a non-extended warranty preowned car. My brother bought a used Audi (w/62k miles) a few yrs ago the was "certified" to 100k miles, but was NOT a manufacturer CPO.
@@d-block6136 my friend Greg said that he found some that were non cpo with 60k miles with low prices and found 15 that were cpo and asked them if they would sale at the price of the car he found that was not cpo with 60k miles
Hey Greg by any chance could you copy and paste what you said to them in that email to see if it works for me since I too plan on buying a cpo car and the best example is priced a little high. Thank you for your time.
About the post saying that I was lying... Why would i be lying I have no reason to be... Anyway, All anybody has to do is check what Honda’s CPO is.... It’s 5 years and don’t remember exactly the miles limit But my was like 64-67,000 k Just do your research before making a statement that’s not true.... I’m sure Toyota and others are similar in nature... But I have bought a few cars that way.... Using 3-4 of the online buying cars places and doing a 200 mile search and writing down the best miles and prices and then calling the used car mgr and seeing if I can get cheaper Then either email the use car mgr or calling them telling him that I’m buying that model with very similar specs and I can get it for $$ But I’m looking at the cheaper and if you can come down to ??? ( usually just a few hundred) Note : cause you already found the cheapest doing your 200-250 mile search With the 2015 Honda Accord I just bought a few months ago The used car mgr I talked to said they’ll call me back shortly and got a CPO 2015 with similar miles (64k ?) and $200 cheaper Those are the facts.... Also, Get this ..... With Honda certified vehicle’s Honda will finance certified with 1.9 % rate I have good credit and got 1.9 % I asked what was the fico score needed and they said about 705 and up.... Hope this helps someone Blessing Greg
Lol! I bought a certified used car from a major new/used car dealer, driven by the service manager's wife. The motor was gone. 'Certified' only means the safety and pollution equipment are okay. The motor and transmission may be gone, but it still can be certified. CARFAX won't tell you any of that. Never trust ANY car dealer.
Never trust ANY car dealer? OK, then who are you going to trust? A private seller? Before you slam ALL car dealers, why don't you elaborate on your story. What did you buy? It obviously wasn't a CPO car. And where did the motor go? Did the service manager's wife take it? Is it in her purse along with the transmission?
Did YOU check the engine yourself before you bought it? Simply looking at the condition of the oil in the car, and a few other simple things can give you signs the engine isn't doing well. I'd be willing to bet the engine wasn't running perfectly if it was that bad.
I am a huge fan of CPO programs. I bought my wife a 2017 MB in Jan 2020. The in service date was August 2017 so the MB warranty is good until August 2022. The car had 24k miles and the dealer had to put 4 new tires, brakes, and rotors in addition to making the car look new. In Mercades cost world could run $4000+. Maybe I paid a $2000 premium. for cpo. However, I got a car that would only cost basic maintenance for 2 1/2 years. Everything else is under warranty. It's like a buying a new car at half price. If the is any problem, they give you a nice loner car and you are on your way.
In 2000, I bought a certified Civic from Hardin Honda in Anaheim California. I soon found out, they had lied about the car history; it had been in an accident. Hence, whatever the manufacturers certification requirements are, a dealership can always try to misrepresent a car. Luckily, I was able to return the car, but the dealership was nasty about it, and I had to force the issue.
@@mikexcanxjerk Great question. After about a week, the AIR BAG light went on. I took it to another dealership (Honda World Westminster) b/c it was close to my job. The service tech immediately noticed the front and rear license plates did not match. Then he examined the car, and pointed out some signs that indicated damage, and then told me that the VIN# on the car did not match the VIN# on the sales receipt/contract. He told me that because of the VIN# not matching, the deal was a wash. The rest of the story is also interesting and shows how deceitful and nasty Hardin Honda was being, but that's another story.
thenewtowncryer i live in California, honestly if i had to buy an accord it will be culver city honda or honda in downtown LA . Sometimes you gotta drive out your area . I only go to well known , popular dealerships
@@mikexcanxjerk thank you for the feedback. That deal was in 2000, before I/we had as much help from things like internet reviews via UA-cam and YELP. I appreciate you asking and naming dealerships you have had good experiences with.
@Mario S. Here is what happened- short story. The person who had traded in the car that I bought showed up to Hardin Honda while I was there to get my money back. They had come because the heard what Hardin did to me, and they also raised hell. I was young, and just wanted to get my money back and move on with my life. I ended up getting my down payment and monthly payments refunded, which gave me enough to put a down payment on brand new Tacoma that I am still driving today...20 years and 243,000 miles later.
Totally worth it, I purchased a 2017 Lexus Nx200t I receive a loaner car every time I bring it in for service. I just had an experience where I dropped it off at Sewell Lexus in Dallas for an inspection and windshield wipers. The bill was $67 and I had the loaner for the weekend. I would not buy a car any other way
Brandon, Glad to hear and lucky for you, you are dealing with one of the best dealerships in the Country. The Sewell organization is top notch. Stay safe, Ray
my 2 cents newer cars are more complicated and more expensive to repair. If you can afford it an extended warranty from the factory or a reputable company, get it!
Ray - per the Volvo Cars website: “Depending on the date the pre-owned car was certified, Volvo provides a 5-year, unlimited mile warranty, complimentary roadside assistance, and more. ... Once a Volvo is certified, this designation stays with the vehicle. The warranty is fully transferable to the new owner at no charge for the remainder of its lifetime.”
nothing in life is free. you want a CPO then you pay. rental cars are self insured won't show damage. going to a indepenant lot for a CPO is only as good as the dealership and the company that covers it.
Good video but unfortunately you did not go far enough. Watch Steve Lehto Certified Pre Owned Doesn't mean what you think video. He explains the real law/loopholes of the CPO. Did you know that some dealers don't even inspect their cars??? Did you know that a non mechanic at the dealership could inspect the car.... Please do not be naive!! Watch Steves video.
Chris, I guess it boils down to who you are dealing with. The stores where I worked we did the inspections thoroughly because it gave the service department an opportunity to find work that needed to be done that the Used Car Department would have to pay for. But, I'm certain that there are dealerships out there that don't actually do the inspections as they are meant to be done. Stay safe, Ray
Have an idea of what I'd love to hear about...I just recently bought a new car and We wanted a couple of Factory accessories added. At one dealership the negotiation of those accessories and install was pretty straight forward...another dealership wanted ridiculous amount of labor costs. How do you know what it costs to install these accessories. The price of these accessories is readily available...but labor costs is totally subjective. Ya'lls insight is greatly appreciated!!
Yep. And if the CPO Lexus you bought is still under warranty, the 2 years gets added on AFTER the factory 4 yrs/50k so you could get up to SIX YEARS full warranty.
32,500+ subscribers. Your videos are very informative. Ignore the haters, including those who expect David O. Selznick quality of staging, lighting, etc.
In my opinion, the further away you are from vehicles with a solid record of reliability, the more CPO makes sense. I wouldn't pay extra for CPO on a Lexus/Toyota because it's probably going to run for at least 200,000 miles virtually trouble free assuming preventative maintenance is done in a timely manner and extreme driving conditions are avoided. At the other end of the scale, I would love to own an Alfa Romeo, but I would never own one that wasn't under a great warranty because the odds are much higher that it will have issues.
Another outstanding video from this father/son team. And Zach, love your videos but maybe cut down on being prickly with your dad. He's delivering a lot of the content for the channel. Be cool. Thank you both for posting all of these videos.
Benjamin that you for the kind words, we appreciate it. You have to remember that Zach was born in Arizona and well, we are used to prickly things out there, so that is probably where he gets it from. Thanks for watching and stay safe. Ray
Ray, I still have my '06 Acura TL which was a CPO vehicle. Still love the car at 104k miles. I added a 2016 Sorento SXL 2 years ago for cargo needs which is also CPO and its been very reliable as well. Kia's bumper to bumper CPO warranty runs through 2023. Huge fan of CPOs.
2 years, unlimited mileage. Roadside assistance for almost anything, trip interruption, towing, loaner if your car will be in the garage more than 8 hours. I loved my CPO experience with Lexus & would do it again. I've heard Volvo's CPO is excellent also, but never owned one.
When I was shopping for a BMW i8, I only looked at CPO cars and found 13 examples. Most had some weird damage, like underbody panels hanging from under the car, tires with less than 5mm tread (I brought my own gauge), wheel and collision damage. I found one salesman who disclosed that they can certify anything and the benefit to me is the 1 year of extra warranty and if I wanted to negotiate on the damages, I could, but they would likely only drop the price by 50% to replace the broken items. LOL, I learned that at least for the i8, the dealers were trying to move the cars quickly before they depreciated beyond what they paid for the car and paying the $4k to 5k to "certify" the car, made it more appealing to sell it on the secondary market.
I own an Acura RLX and bought the 6 year 100000 mile extended warranty. It cost about $1200. Probably explains how CPOs get marked up a few thousand dollars from regular used cars.
Would a CPO make sense if the car is only 2-3 years old? Since it’s relatively new with less miles (if its a lease car) on it and the dealership usually recondition it before putting it for sale. And pre-purchase inspection will usually let the buyer know if there’s any issue with any parts in the car.
I followed your advice and recently purchased a CPO vehicle from a franchise dealership with a good price. I did a lot of research on the vehicle that I was interested in. The vehicle was on the dealer's lot for a while like 2 to 3 months. I went to the dealer on the last few days of June before closing out the first half of the year. When I was talking to the manager about the vehicle, he did admit that I came in at the right time. I ended up getting the car with extended warranties and $3000 less than the advertised price.
John - don't look under the hood. After you made this "good deal" the dealer swapped out the original engine for one with 300,000 miles. It is actually worth more like $6,000 less than you paid for it. Who's smiling all the way to the bank now? Yup, the CPO dealer!!!
When I buy my cars I always void the warranty with aftermarket parts and tune, so I don't care about certifications and warranty's I just thoroughly inspect the car along with my mechanic so that I know what Im getting into.
Always have a independent pre-purchase inspection done regardless if it’s CPO or not. I purchased a CPO 2015 Audi S7 from a new car Chicago Audi dealer owned by Auto-nation. It was a very expensive used car. Long story short purchased in the middle of February. Normally I do pre purchase inspection, but because I trusted that a CPO was true to what they advertised I didn’t bother. Anyhow I get the car home to Ohio and 10 days later, my mother calls me and says it looks like your paint is peeling off your rear bumper/diffuser. I blew her off, thought it was just soot from the exhaust. Later I found out it was paint peeling. I called the dealer they blew me off about the paint. $5k in paint work needed after we found out both bumpers were thrown on the car with shoddy bodywork. The dealer refused to show me the signed certification checkpoint worksheet. After 90 days of back and fourth and threatening a lawsuit they offered to buy it back for full asking plus all expenses incurred by me.
Your Auto Advocate Yeah Ray, luckily for me CPO’s fall under the new car state lemon law in Illinois where I purchased the car. I didn’t want to sue them and I just wanted them to fix the paint. I’m glad after 90 days they finally came to their senses and realized they were liable. I loved the car, just not the peeling Maaco quality paint.
Thank you so much for sharing your knowledge & experience. I really appreciate it......I'm looking for a used car to buy and I don't know alot about cars--thank your☺️.
Lexus has the best CPO program IMO. They add 2 years unlimited mileage warranty to whatever factory warranty is left. If you find a nice service loaner that has 5k miles or a newer low mileage vehicle, you can get a 6 year unlimited mileage bumper to bumper warranty. That's what I did for my last car, I bought an 2019 RX350 service loaner with 3k miles at a steep discount.
To my knowledge what you said about Volvo CPO's are incorrect. Volvo CPO stays with the car, meaning the car can be sold five times and the CPO warranty is still in effect, its "fully transferable". So far as I know, no other manufacturer does this. www.volvocars.com/us/shopping-tools/shop/certified-pre-owned
The question if it is worth it or not is easy to be answered,when you have an expensive breakdown is was worth it. I bought 7 month ago a CPO 2015 S550 and I added another 2 years for unlimited miles for $ 5000.00 +tax I just had both struts in front replaced by 88000 miles ,that would be over $ 4000.00 So ,yes it was worth it. Long time ago I bought an aftermarket warranty on a 1995 S500 ,I forgot for how much but for all that time nothing broke what was covered but these cars were known for evaporator failure (24 hour labor } that would have been covered ,also ignition harness So still worth for the peace of mind
Hi🙋🏻♀️Ray and Zack,🥰Thank you for your valuable information once again 🙋🏻♀️🙏😇 much Appreciated.❤️. I am looking 2019-2020 Lexus RX350 f sport. My dream car but I won’t tell the dealer that 😂.🙋🏻♀️
Was planning on getting a certified 2017 Lincoln Continental if I couldn’t find a new car I liked, but the inventory on the Continental was so low I didn’t know if there were going to be many to pick from so i opted for a new Cherokee. Enjoy listening to your videos they’re always informative and fun.
My last car bought was a Lexus CPO. I looked into what that meant but it didn’t factor too highly. The price difference compared to the same car at other dealers, non-CPO, was negligible. Through CPO, I was able to get a few oil changes and 30k mile service free of charge at the dealer. I am in the market for another used car and don’t care too much either way.
Most OEM dealers certify their used cars when they get them into inventory and pass inspection. A lot of used cars wont meet the criteria or it will cost to the dealer too much to certify that particular vehicle. A lot of manufacturers (not all) are very strict, a car can only be one owner, have no accidents, have all keys, remotes, books, no body, no paint work, zero, brakes, tires and wear and tear components have to have minimum wear (each manufacturer differs) all have to be original OEM parts, glass has to perfect, interior minimum wear, no discoloration overall vehicle in “like new” condition. If a it takes too much money to bring a used car that comes in from auction or trade to these high standards the dealership will just sell them as used and they will not get the prestige of the Manufacturer’s CPO badge along with qualifying for special financing terms and lower rates through that manufacturer’s financial institution which could be a big savings in rate on used car financing rates. Not only does a CPO go through a more rigorous inspection and reconditioning process, it gets an extended warranty, roadside, trip interruption, manufacturer’s financing ETC. Not all CPOs are equal. Lexus and Honda probably have the best ones out but it’s also the dealership too. Research the dealership and look at their reviews, not just the sales side of the house but the service side. A lot of people leave good reviews on the sales side because they bought a New car but the after sale and service was horrible or vice versa. In my opinion, CPO’s are worth it from the original manufacturer that has a great reputation and a history of good reviews and the right brand. Not all CPO programs are created equal.
On Toyotas it seems like the CPO warranty starts not from the original sale date, but from the CPO sale date: "Coverage begins from date of Toyota Certified Used Vehicle purchase"
I like to buy cars that were previously leased, or rental cars. I know they were serviced on time every time and I also only get certified vehicles. You don't get hit with that initial depreciation and you still have warranty left. Also, I learned this with my last car... I bought an extended warranty for my Lincoln mkz hybrid, and it got totalled 2 years later. I called and got refunded the amount of the extended warranty I didn't use! I got $1700 back. My insurance lady told me to ask about it. I can't thank her enough.
CPO. Congratulations you just bought a used car AS IS. You get a manufacturer warranty. Dealer just sold you a USED CAR. AS IS. Hope you got it inspected.
Toyota has by far the best CPO program around. 12 month/12k bumper to bumper warranty begins the day you purchase the car used, 7 year/100k power train warranty begins the day the car is sold used not the day the car was first sold new.
@@heslind actually no. Honda's program is for 7 years/100k from the date the car was originally sold new. Toyota's is for 7 years/100k from the date the customer purchases the car used.
What would you recommend I do if I purchased a CPO Honda, got home and realized right away that the CPO was not done. Transmission shuddering, interior parts falling off, light damage to rear end, windshield was wrong type and the fwd looking and lane keep systems didn't work. and the worst- I found tire repair tools hanging out the bottom of the engine bay.
Might I make a suggestion? Whenever Zack asks Ray a question, both of you should be looking at each other because, I don’t know, you’re speaking to each other? Whenever either of you adds something outside of a question/answer sequence or reacts to something said that the listener wants directed to the audience, the speaker should face the camera because you’re speaking to the audience. Thanks for the wonderful videos guys, you make a marvelous team! P.S. I miss Ray’s salty language.
Question; when is the “Certification” applied? Is a car that meets the CPO requirements immediately “certified” and then put on the lot.... or, will a dealer place a vehicle on the lot that meets the requirements, but not yet “certify” that vehicle.... in the second example, can the dealer offer the “certification” as an option to a prospective buyer? Reason I ask, I was in the second example. When buying a 2004 Mustang (used) I was offered the “certification” as an option. I declined as I knew it was only going to be a weekend car.
Most OEM dealers certify their used cars when they get them into inventory and pass inspection. A lot of used cars wont meet the criteria or it will cost to the dealer too much to certify that particular vehicle. A lot of manufacturers (not all) are very strict, a car can only be one owner, have no accidents, have all keys, remotes, books, no body, no paint work, zero, brakes, tires and wear and tear components have to have minimum wear (each manufacturer differs) all have to be original OEM parts, glass has to perfect, interior minimum wear, no discoloration overall vehicle in “like new” condition. If a it takes too much money to bring a used car that comes in from auction or trade to these high standards the dealership will just sell them as used and they will not get the prestige of the Manufacturer’s CPO badge along with qualifying for special financing terms and lower rates through that manufacturer’s financial institution which could be a big savings in rate on used car financing rates. Not only does a CPO go through a more rigorous inspection and reconditioning process, it gets an extended warranty, roadside, trip interruption, manufacturer’s financing ETC. Not all CPOs are equal. Lexus and Honda probably have the best ones out but it’s also the dealership too. Research the dealership and look at their reviews, not just the sales side of the house but the service side. A lot of people leave good reviews on the sales side because they bought a New car but the after sale and service was horrible or vice versa.
Very common question. Actually federal laws prohibit dealers from "removing" certification status on a vehicle AFTER it has been publicly advertised by the dealer as carrying a limited warranty. So, once they advertise it as "certified" or "CPO" or "comes with a limited warranty", then the dealer MUST provide the buyer with that warranty, and the dealer pays the fee for this limited warranty to the warranty company directly.
Currently looking at a certified Toyota. It’s listed at $38k. KBB is $41k-$36k. However it’s been on the lot for 167 days!! How do I negotiate an aged unit that’s a decent value?
People just look at a vehicles CARFAX report. When you see 'first owner reported' is when the warranty started & tells you how much time & mileage you have remaining. Anything CPO is 'limited' which means dealers will find a way not to pay.
Zach, I love your videos mainly because your dad is a tremendous source of information. My suggestion is to forget about where your dad is looking. Your staring into the camera is super annoying. Concentrate on content not brow beating your dad.
I concur- quit worrying about pops and yourself staring down the camera - let him speak at his leisure and let him finish his train of thought - there are times when you interrupt him and he goes into a tangent and doesn't finish what he started to express and I'm left hanging, he has so much knowledge, let him ramble. Its creepy when you star down the camera. Thanks
I think CPO is worth it since cars are couple years old depreciaton hit is some and same experience as buying a new car only catch is car is slightly used
Hey loved this video!! I'm interested in buying a used Volvo & based on your sage advice it will be a certified Pre Owned one!! thank you both...excellent insight!
Worst thing i ever did was get a certified GM, i had to jump through hoops to get the free oil changes and had to complain to GM about being charged diagnostic fees for a check engine light (was still under extended bumper to bumper). Some programs are better than others
I have 2020 suburban GM certified power train up to 100,000. Recently I have been having issues with a car. Replaced new transmission. New motor and transmission mounts and couple of other things. A dealership was fixing part after part till the moment that they told me that the car might need new engine. Dealership requested new engine replacement but GM refused it and I was told that they won't cover any more work on the car. GM is giving me $3000 voucher towards new GM car purchase. What should I do? PLEASE HELP!
I am a true believer in CPO. I'm only looking at CPO for a Mercedes E Class that I plan to buy in two months when the facelift starts selling. But the only cars that was not CPO that I bought 11 years ago was a Lexus from an Acura dealership. I wanted an Acura but they didn't have what I wanted and bought a 3 year old Lexus IS 350. I took a 3rd party warranty from Acura but it was a weird one to use when I took my car to Lexus for any repairs. I had to pay a $100 deductible and lucky for me, my Lexus didn't ever have any mechanical problems but only electrical. I traded that one in 4 years later for a CPO Lexus GS, and then made the move to Mercedes since then with one CPO E Class and then a previous C Class loaner in 2016 that was CPO from the same year. The sooner you get the CPO, the better the warranty. Mercedes CPOs have unlimited mileage!
CPO is worth it with low miles so you get as much as the 100k warranty as possible. I last bought my car certified with 5k miles so basically getting a 95k warranty on your powertrain.... Worth the extra $1k I paid over non certified cars I was looking at. The CPO standards are usually a bunch of marketing.
I'm a fan of CPO, especially for non-Japanese brands that are typically less reliable. You get a lot more value out of it than buying a new car, and less of a gamble than buying a non-CPO used car for not much more of a markup.
I'm glad you explained the difference between "Factory CPO" vs "Dealer CPO". I happened to be looking at an ad today for a "certified" 2018 QX80 with 98,500 kilometers. The car is offered certified by a GM dealer. The service records only show 3 oil changes. I wonder if that would pass Infiniti "certification". Also, the car only comes with balance of original factory warranty and a three month, 5,000km (3,000 mile) warranty.
Please don’t buy a certified used car and pay the extra money. Get the car independently inspected instead. Please don’t listen to “Your Auto Advocate” on this one.
Thanks for your videos. Knowing what to look for takes some of the stress out of used car buying. My question is: what is a reasonable price difference between CPOs and non-CPOs? Ray uses $2000 as an example a few times, but when I’m shopping around online the difference seems usually much bigger. On the franchised dealers I’ve seen, CPOs are at least $4000 more, and more often $6000+ more, compared to their uncertified counterparts. Why are these CPOs so much more expensive, and how much of a price difference between CPO and non-CPO is too much?
my BMW dealer war trying to sell me a 5 series 540XI that had 9000 miles and it was BMW certified for 7 years + Unlimited miles pumper to pumper warranty! I just didn't trust their word. I end up buying a used X6 and buying an extended warranty ( Third-party) through the dealer. With BMW issues I sold both after a year.
Great content, love the chemistry! Wondering how aggressive one could negotiate price of a cpo. Any tips/strategies would be welcomed. Interested in xc40, but pricing for cpo vs new not so far apart.
Love the atmosphere makeover!! Thanks for the info! Super helpful! I'm about to go back in to try again to get a used vehicle and having you guys go through the process the ways you do makes it a lot less scary and frustrating! TYSM! All the vibes!
Thanks for this video! I purchased a Certified Pre Owned 2019 Subaru Forrester from the dealership in Chicago on December 23, 2022. However In August of this year (2023) my car stopped driving. It wouldn't turn on. I got it towed to a dealership in NYC (where I am now) and they said there was 2-3 inches in the car under the floor board. They said there was lots of mold there too. They said the car is a total loss and I believe the car was sold to me that way but they are trying to make up every excuse to say that it is not there fault. The car is a total loss and no one wants to take responsibility for it. I was not in a flood. Is the certification supposed to cover issues like this? I am having problems and I don't know what to do...
How was the process? I’m currently looking into a CPO CX-5 2019 Touring for $19k with 25k miles. I’m a new car buyer and clueless about anything car related and fees.
Depends! How long do you intend to keep the car? If you flip cars every two or three years, no. If you keep them for a long time, then yes. I’m a big fan of extended warranties. That is, those warranties offered through the dealer. I got an extended warranty on my Mitsubishi Outlander for $2,000. It’s bumper to bumper coverage for 10 years/100,000 miles in addition to the standard Mitsubishi power train warranty of 10 years/100,000 miles. And, if I do decide to flip the car before the extended warranty is done, I will receive a pro-rated portion refunded. There is a $50 charge each time for warranted repairs AFTER the original warranty expires (5 years/60,000 miles), but hey, have you priced engines, transmissions, shop costs, hourly rates, etc?? Yikes! At $50 per needed repair for the next ten years, I’m very pleased.
The other benefit is that the captives offer special financing rates on cpo cars. It's usually 2 or 3 times a year but it can make a big difference for people that finance.
Carl, sorry to disappoint. I would like to tell you to look for it in tomorrow's video but that is already in the can and well, I didn't do the watch update but I promise to do it on Friday's video. Thanks for your comments, Ray
We just launched the Auto Insider podcast. Give it a listen here: podcasts.apple.com/us/podcast/auto-insider/id1521589583
If you feel inclined, please leave a 5 star review. Stay safe, Ray
Bought a cpo 2011 fusion in 2013 with 19k miles on it still have the car now 144k miles in it and it’s been pretty trouble free over the years and saved 40% off a new car sticker this is the way to go
Zack... your staring in this video was so unusual compared to other videos. You were scaring me! Lol
I thought i was the only one
Agree
Yeah because he’s a certified sociopath...
That's what my friend looks like when he takes adderall. He stares unnaturally. Or any speed not saying this guy did that? I'm just saying that's what it reminded me of.😅😅😂😂
stared into our soul
Love your videos.
Would you guys care to do a video on how to make an opening offer on a CPO car ?
I bought a CPO in 2014 and two weeks before the extended warranty ran out (four years later), the engine blew up, the dealer had trouble fixing it, and at my urging the manufacturer bought the car back for my original purchase price, despite the 70K miles on the car at that time. Best deal I ever made.
love watching your vidoes. very informative. I am learning alot hope it helps me when im buying a car. You two are great together,
Thank you so much. Thanks for watching and stay safe, Ray
I Would like to know if there are a dealership out there you wished or liked to have work for and why?
Strange I just bought a 2019 Honda Accord Touring 2.0L CPO, and I ended up getting the the Honda Certified+ which gives me 24 months bumper to bumper or 50,000 miles and 100k power train or 7 years. But my 24 months honda certified doesn't start till after my original warranty finishes so essentially I'm covered for 86,000 first or 2024, regarding bumper to bumper.
How much did you pay? I’m looking for a Honda Accord as well. :)
That’s very good. Our Honda Jazz from early 2009 has still zero issues at all. Awesome quality.
What is REALLY STRANGE is that you bought a 2019 Honda Accord Touring 2.0L! You should have saved your $ and bought a 1987 Yugo!!!
He dosent want to drive a piece of shit he worked hard and want something that looks good to show for it
how’s the accord holding up now?
17 minutes to answer the question if you should buy CPO (certified pre-owned)? Here's the answer in a few sentences:
#1 The only advantage to CPO cars is they come with a manufacturer backed warranty, usually on just the powertrain components, but you pay for this warranty, it's built into the price. #2 You still have to take a CPO car to your local, trusted, PROFESSIONAL mechanic to take a look at it before you buy it if you don't know what you're doing. It may have been in an accident and cleaned up and painted. Dealers will certify ANYTHING. Repeat after me.... *DEALERS WILL CERTIFY ANYTHING!*
Just like car fax isn’t always accurate either. A leased car is in an accident, no police report, no insurance call, but fixed privately at owners expense. At lease end car is turned in and dealer claims a clean car fax report, on the used car lot it goes until sold to some unlucky chump! Me. True story!
I rather trust the CPO from a well known and highly regarded dealership with online testimonials.
Private sales are price negotiable and that’s it, so you get what you pay for. Good luck 60-75K miles later, if a major part fails.
Lexus would have the high reliability built in, they go over 200K easy.
Much wrong in this comment
@@gabrielspiropol9418 That happened to me. I bought a used Jaguar XJ with a clean Carfax report. I later discovered past moderate damage that had been repaired.
@@gabrielspiropol9418 you have no clue about leased cars it is covered by regular insurance and if its involved in a wreck an reported its on the car fax. The only thing you got right is the CPO but it depends on what level of certification it received. It is backed by the factory. If a part fails then they charge the dealership
@@anaphylaxis2548 if it is self pay then it won't show and the dealer wouldn't know.
with Porsche, the 2 years unlimited miles will start when you buy it, if the car is out of original warranty. it is amazing. You could buy an 8 year old Porsche and if it is sold CPO, they give you another 2/unlimited miles. You could have a 10 year old car still under full factory CPO warranty
My experience with Porsche has been terrible. Bought a Panamera CPO and the car had problems on my drive back from the dealerships and ever since. Working with attorneys now trying to address the issue but Porsche was terrible and clearly didn’t even inspect the car properly.
2 miles, huh? 😅
I’ve been looking for 2 months for a 2014-2016 Honda Accord (CPO)
I’ve did a 250 mile search and found about 15
When I found a 2015 non (CPO) with around 60k miles that was priced the lowest out of around 50 that I looked at on line...
I email all the sales managers of the 15 (CPO) Honda Accord’s
and said that I was buying that one a few days from now and will they sell me there 2015 Accord at that price ?
If so I’ll buy it
I had a few emailed me back and said yes
So I bought a 2015 Honda Accord certified at the same price of the lowest non certified price..
Honda has a very good certified program ......
Good job Greg. Stay safe, Ray
Hey Greg- im not saying you're lying but a few things don't add up:
1- most CPO programs are only on 2-3 yr old cars
2- No manufacturer will certified a car with over 30-45k miles..based on avg. 12-15k miles per yr. Also, most CPO cars are lease returns.
Maybe you bought a "certifed" extended warranty Honda..?...which do cost a few K more then a non-extended warranty preowned car.
My brother bought a used Audi (w/62k miles) a few yrs ago the was "certified" to 100k miles, but was NOT a manufacturer CPO.
@@d-block6136 my friend Greg said that he found some that were non cpo with 60k miles with low prices and found 15 that were cpo and asked them if they would sale at the price of the car he found that was not cpo with 60k miles
Hey Greg by any chance could you copy and paste what you said to them in that email to see if it works for me since I too plan on buying a cpo car and the best example is priced a little high. Thank you for your time.
About the post saying that I was lying...
Why would i be lying
I have no reason to be...
Anyway,
All anybody has to do is check what Honda’s CPO is....
It’s 5 years and don’t remember exactly the miles limit
But my was like 64-67,000 k
Just do your research before making a statement that’s not true....
I’m sure Toyota and others are similar in nature...
But I have bought a few cars that way....
Using 3-4 of the online buying cars places and doing a 200 mile search and writing down the best miles and prices and then calling the used car mgr and seeing if I can get cheaper
Then either email the use car mgr or calling them telling him that I’m buying that model with very similar specs and I can get it for $$
But I’m looking at the cheaper and if you can come down to ???
( usually just a few hundred)
Note : cause you already found the cheapest doing your 200-250 mile search
With the 2015 Honda Accord I just bought a few months ago
The used car mgr I talked to said they’ll call me back shortly and got a CPO 2015 with similar miles (64k ?)
and $200 cheaper
Those are the facts....
Also,
Get this .....
With Honda certified vehicle’s
Honda will finance certified with 1.9 % rate
I have good credit and got 1.9 %
I asked what was the fico score needed and they said about 705 and up....
Hope this helps someone
Blessing
Greg
Lol! I bought a certified used car from a major new/used car dealer, driven by the service manager's wife. The motor was gone. 'Certified' only means the safety and pollution equipment are okay. The motor and transmission may be gone, but it still can be certified. CARFAX won't tell you any of that. Never trust ANY car dealer.
What car was it?
Was the engine replaced?
Maga Man Lemon Law? Can't be driven.
Never trust ANY car dealer? OK, then who are you going to trust? A private seller? Before you slam ALL car dealers, why don't you elaborate on your story. What did you buy? It obviously wasn't a CPO car. And where did the motor go? Did the service manager's wife take it? Is it in her purse along with the transmission?
Did YOU check the engine yourself before you bought it? Simply looking at the condition of the oil in the car, and a few other simple things can give you signs the engine isn't doing well. I'd be willing to bet the engine wasn't running perfectly if it was that bad.
I am a huge fan of CPO programs. I bought my wife a 2017 MB in Jan 2020. The in service date was August 2017 so the MB warranty is good until August 2022. The car had 24k miles and the dealer had to put 4 new tires, brakes, and rotors in addition to making the car look new. In Mercades cost world could run $4000+. Maybe I paid a $2000 premium. for cpo. However, I got a car that would only cost basic maintenance for 2 1/2 years. Everything else is under warranty. It's like a buying a new car at half price. If the is any problem, they give you a nice loner car and you are on your way.
Saul Goodman Fully agree Saul! I’ve been buying my MB S550’s CPO. On my third one. Let somebody else take the big initial depreciation hit!
Markets Man 😂 Appreciate the knowledge and love the father son dynamic.
In 2000, I bought a certified Civic from Hardin Honda in Anaheim California. I soon found out, they had lied about the car history; it had been in an accident. Hence, whatever the manufacturers certification requirements are, a dealership can always try to misrepresent a car. Luckily, I was able to return the car, but the dealership was nasty about it, and I had to force the issue.
How did you notice it was in an accident
@@mikexcanxjerk Great question. After about a week, the AIR BAG light went on. I took it to another dealership (Honda World Westminster) b/c it was close to my job. The service tech immediately noticed the front and rear license plates did not match. Then he examined the car, and pointed out some signs that indicated damage, and then told me that the VIN# on the car did not match the VIN# on the sales receipt/contract. He told me that because of the VIN# not matching, the deal was a wash. The rest of the story is also interesting and shows how deceitful and nasty Hardin Honda was being, but that's another story.
thenewtowncryer i live in California, honestly if i had to buy an accord it will be culver city honda or honda in downtown LA . Sometimes you gotta drive out your area . I only go to well known , popular dealerships
@@mikexcanxjerk thank you for the feedback. That deal was in 2000, before I/we had as much help from things like internet reviews via UA-cam and YELP. I appreciate you asking and naming dealerships you have had good experiences with.
@Mario S. Here is what happened- short story. The person who had traded in the car that I bought showed up to Hardin Honda while I was there to get my money back. They had come because the heard what Hardin did to me, and they also raised hell. I was young, and just wanted to get my money back and move on with my life. I ended up getting my down payment and monthly payments refunded, which gave me enough to put a down payment on brand new Tacoma that I am still driving today...20 years and 243,000 miles later.
Thanks for this discussion. I’m currently shopping for a CPO only from manufacturer shops. But the better brands seem to have not much inventory.
Totally worth it, I purchased a 2017 Lexus Nx200t I receive a loaner car every time I bring it in for service. I just had an experience where I dropped it off at Sewell Lexus in Dallas for an inspection and windshield wipers. The bill was $67 and I had the loaner for the weekend. I would not buy a car any other way
Brandon, Glad to hear and lucky for you, you are dealing with one of the best dealerships in the Country. The Sewell organization is top notch. Stay safe, Ray
my 2 cents newer cars are more complicated and more expensive to repair. If you can afford it an extended warranty from the factory or a reputable company, get it!
I am thinking about buying a 2016 Kia Sedona minivan. Should I buy an extended warranty from them or after market?
Ray - per the Volvo Cars website: “Depending on the date the pre-owned car was certified, Volvo provides a 5-year, unlimited mile warranty, complimentary roadside assistance, and more. ... Once a Volvo is certified, this designation stays with the vehicle. The warranty is fully transferable to the new owner at no charge for the remainder of its lifetime.”
nothing in life is free. you want a CPO then you pay. rental cars are self insured won't show damage. going to a indepenant lot for a CPO is only as good as the dealership and the company that covers it.
Good video but unfortunately you did not go far enough. Watch Steve Lehto Certified Pre Owned Doesn't mean what you think video. He explains the real law/loopholes of the CPO. Did you know that some dealers don't even inspect their cars??? Did you know that a non mechanic at the dealership could inspect the car.... Please do not be naive!! Watch Steves video.
The manufacture guidelines are nice but some dealerships just have the service dept. check the boxes. That's why people hate car dealers
Chris, I guess it boils down to who you are dealing with. The stores where I worked we did the inspections thoroughly because it gave the service department an opportunity to find work that needed to be done that the Used Car Department would have to pay for. But, I'm certain that there are dealerships out there that don't actually do the inspections as they are meant to be done. Stay safe, Ray
Have an idea of what I'd love to hear about...I just recently bought a new car and We wanted a couple of Factory accessories added. At one dealership the negotiation of those accessories and install was pretty straight forward...another dealership wanted ridiculous amount of labor costs. How do you know what it costs to install these accessories. The price of these accessories is readily available...but labor costs is totally subjective. Ya'lls insight is greatly appreciated!!
LEXUS provides 2 years bumper-bumper for Certified Warranty from the date I bought it used certified from Lexus Dealer.
I bought a Lexus ES 350 CPO and it has been a great deal for me this far...
Yep. And if the CPO Lexus you bought is still under warranty, the 2 years gets added on AFTER the factory 4 yrs/50k so you could get up to SIX YEARS full warranty.
32,500+ subscribers. Your videos are very informative. Ignore the haters, including those who expect David O. Selznick quality of staging, lighting, etc.
Bob, Thanks for keeping track of our subscriber count and the advice. Now I'll have to explain to Zach who David O. Selznick was. Stay safe, Ray
In my opinion, the further away you are from vehicles with a solid record of reliability, the more CPO makes sense. I wouldn't pay extra for CPO on a Lexus/Toyota because it's probably going to run for at least 200,000 miles virtually trouble free assuming preventative maintenance is done in a timely manner and extreme driving conditions are avoided. At the other end of the scale, I would love to own an Alfa Romeo, but I would never own one that wasn't under a great warranty because the odds are much higher that it will have issues.
Joe Hebert I would only lease a car likd that which would work out even better for buying a car like an Alfa Romeo or jaguar for example.
Another outstanding video from this father/son team. And Zach, love your videos but maybe cut down on being prickly with your dad. He's delivering a lot of the content for the channel. Be cool. Thank you both for posting all of these videos.
Benjamin that you for the kind words, we appreciate it. You have to remember that Zach was born in Arizona and well, we are used to prickly things out there, so that is probably where he gets it from. Thanks for watching and stay safe. Ray
Ray, I still have my '06 Acura TL which was a CPO vehicle. Still love the car at 104k miles. I added a 2016 Sorento SXL 2 years ago for cargo needs which is also CPO and its been very reliable as well. Kia's bumper to bumper CPO warranty runs through 2023. Huge fan of CPOs.
Ray looks like he could use some social distancing from Zach!
Creepy...
CPO 18' Toyota Rav4 XLE. 0 down. 0 interest. 90 days until my 5 year contract starts... $375 a mo. Pandemic pricing?
Lexus CPO warranty begins at the expiration of the basic warranty or vehicle purchase date, whichever occurs later, and remains in effect for 2 years.
I was going to say the same thing when I got my Lexus last year
2 years, unlimited mileage. Roadside assistance for almost anything, trip interruption, towing, loaner if your car will be in the garage more than 8 hours. I loved my CPO experience with Lexus & would do it again. I've heard Volvo's CPO is excellent also, but never owned one.
Just thinking about going into a dealership makes me want to take a shower.
Have you checked out Carvana or Vroom?
When I was shopping for a BMW i8, I only looked at CPO cars and found 13 examples. Most had some weird damage, like underbody panels hanging from under the car, tires with less than 5mm tread (I brought my own gauge), wheel and collision damage. I found one salesman who disclosed that they can certify anything and the benefit to me is the 1 year of extra warranty and if I wanted to negotiate on the damages, I could, but they would likely only drop the price by 50% to replace the broken items. LOL, I learned that at least for the i8, the dealers were trying to move the cars quickly before they depreciated beyond what they paid for the car and paying the $4k to 5k to "certify" the car, made it more appealing to sell it on the secondary market.
I own an Acura RLX and bought the 6 year 100000 mile extended warranty. It cost about $1200. Probably explains how CPOs get marked up a few thousand dollars from regular used cars.
You don’t need to look into the camera all the time it’s podcast.
Would a CPO make sense if the car is only 2-3 years old? Since it’s relatively new with less miles (if its a lease car) on it and the dealership usually recondition it before putting it for sale. And pre-purchase inspection will usually let the buyer know if there’s any issue with any parts in the car.
off topic: yall's living room is really nice
It is actually their grandmother's basement. But anyway, thanks!!!
OK... NOW I understand the Bad haircut on Zach when he cut it really short... LOL
I followed your advice and recently purchased a CPO vehicle from a franchise dealership with a good price. I did a lot of research on the vehicle that I was interested in. The vehicle was on the dealer's lot for a while like 2 to 3 months. I went to the dealer on the last few days of June before closing out the first half of the year. When I was talking to the manager about the vehicle, he did admit that I came in at the right time. I ended up getting the car with extended warranties and $3000 less than the advertised price.
John - don't look under the hood. After you made this "good deal" the dealer swapped out the original engine for one with 300,000 miles. It is actually worth more like $6,000 less than you paid for it. Who's smiling all the way to the bank now? Yup, the CPO dealer!!!
@@billiebobbienorton2556 what the fuck lol
Do i need a pre purchase inspection on a CPO?
Dee, we recommend it, yes!
Just look deeply if you go with a Ford. I had a certified Taurus years ago, week 2 the serpentine belt broke- not one of the covered components?
When I buy my cars I always void the warranty with aftermarket parts and tune, so I don't care about certifications and warranty's I just thoroughly inspect the car along with my mechanic so that I know what Im getting into.
Nice job guys great information for people to know
Always have a independent pre-purchase inspection done regardless if it’s CPO or not. I purchased a CPO 2015 Audi S7 from a new car Chicago Audi dealer owned by Auto-nation. It was a very expensive used car. Long story short purchased in the middle of February. Normally I do pre purchase inspection, but because I trusted that a CPO was true to what they advertised I didn’t bother. Anyhow I get the car home to Ohio and 10 days later, my mother calls me and says it looks like your paint is peeling off your rear bumper/diffuser. I blew her off, thought it was just soot from the exhaust. Later I found out it was paint peeling. I called the dealer they blew me off about the paint. $5k in paint work needed after we found out both bumpers were thrown on the car with shoddy bodywork. The dealer refused to show me the signed certification checkpoint worksheet. After 90 days of back and fourth and threatening a lawsuit they offered to buy it back for full asking plus all expenses incurred by me.
Quaid thanks for sharing your tale of woe. Stay safe, Ray
Your Auto Advocate Yeah Ray, luckily for me CPO’s fall under the new car state lemon law in Illinois where I purchased the car. I didn’t want to sue them and I just wanted them to fix the paint. I’m glad after 90 days they finally came to their senses and realized they were liable. I loved the car, just not the peeling Maaco quality paint.
Thank you so much for sharing your knowledge & experience. I really appreciate it......I'm looking for a used car to buy and I don't know alot about cars--thank your☺️.
It is our pleasure. Thanks for watching and stay safe, Ray
The son looks like michael sheen from underworld,great channel im learning a lot
Did you notice how Zach keeps turning to look at Ray after he tells his dad to look at the camera? Kids these days.
I thought the same thing. Haha!
His dad looks at the camera just enough. It’s like Zach is staring into your soul lol
Lexus has the best CPO program IMO. They add 2 years unlimited mileage warranty to whatever factory warranty is left. If you find a nice service loaner that has 5k miles or a newer low mileage vehicle, you can get a 6 year unlimited mileage bumper to bumper warranty. That's what I did for my last car, I bought an 2019 RX350 service loaner with 3k miles at a steep discount.
Love you guys...love your truthful approach to these topics...with a sprinkle of comedy as well.
To my knowledge what you said about Volvo CPO's are incorrect. Volvo CPO stays with the car, meaning the car can be sold five times and the CPO warranty is still in effect, its "fully transferable". So far as I know, no other manufacturer does this. www.volvocars.com/us/shopping-tools/shop/certified-pre-owned
Lexus CPO warranties are not transferable...
The question if it is worth it or not is easy to be answered,when you have an expensive breakdown is was worth it.
I bought 7 month ago a CPO 2015 S550 and I added another 2 years for unlimited miles for $ 5000.00 +tax
I just had both struts in front replaced by 88000 miles ,that would be over $ 4000.00
So ,yes it was worth it.
Long time ago I bought an aftermarket warranty on a 1995 S500 ,I forgot for how much but for all that time nothing broke what was covered but these cars were known for evaporator failure (24 hour labor } that would have been covered ,also ignition harness
So still worth for the peace of mind
When your colleague is speaking, stop looking at the camera. It’s awkward. Look at your colleague who is speaking.
Speaking of colleague, how is your "special friend" doing with his camera?
Hi🙋🏻♀️Ray and Zack,🥰Thank you for your valuable information once again 🙋🏻♀️🙏😇 much Appreciated.❤️. I am looking 2019-2020
Lexus RX350 f sport. My dream car but I won’t tell the dealer that 😂.🙋🏻♀️
Was planning on getting a certified 2017 Lincoln Continental if I couldn’t find a new car I liked, but the inventory on the Continental was so low I didn’t know if there were going to be many to pick from so i opted for a new Cherokee. Enjoy listening to your videos they’re always informative and fun.
My last car bought was a Lexus CPO. I looked into what that meant but it didn’t factor too highly. The price difference compared to the same car at other dealers, non-CPO, was negligible. Through CPO, I was able to get a few oil changes and 30k mile service free of charge at the dealer. I am in the market for another used car and don’t care too much either way.
I think Lexus CPO is the way to go...
You didn't mention all the Lexus CPO covers. It is extensive!
Most OEM dealers certify their used cars when they get them into inventory and pass inspection. A lot of used cars wont meet the criteria or it will cost to the dealer too much to certify that particular vehicle. A lot of manufacturers (not all) are very strict, a car can only be one owner, have no accidents, have all keys, remotes, books, no body, no paint work, zero, brakes, tires and wear and tear components have to have minimum wear (each manufacturer differs) all have to be original OEM parts, glass has to perfect, interior minimum wear, no discoloration overall vehicle in “like new” condition. If a it takes too much money to bring a used car that comes in from auction or trade to these high standards the dealership will just sell them as used and they will not get the prestige of the Manufacturer’s CPO badge along with qualifying for special financing terms and lower rates through that manufacturer’s financial institution which could be a big savings in rate on used car financing rates. Not only does a CPO go through a more rigorous inspection and reconditioning process, it gets an extended warranty, roadside, trip interruption, manufacturer’s financing ETC. Not all CPOs are equal. Lexus and Honda probably have the best ones out but it’s also the dealership too. Research the dealership and look at their reviews, not just the sales side of the house but the service side. A lot of people leave good reviews on the sales side because they bought a New car but the after sale and service was horrible or vice versa. In my opinion, CPO’s are worth it from the original manufacturer that has a great reputation and a history of good reviews and the right brand. Not all CPO programs are created equal.
Great stuff Echo9!
Thanks
On Toyotas it seems like the CPO warranty starts not from the original sale date, but from the CPO sale date: "Coverage begins from date of Toyota Certified Used Vehicle purchase"
There’s really not much of a difference I bought a used certified Toyota and I didn’t notice it was missing a windshield wiper
I like to buy cars that were previously leased, or rental cars. I know they were serviced on time every time and I also only get certified vehicles. You don't get hit with that initial depreciation and you still have warranty left.
Also, I learned this with my last car... I bought an extended warranty for my Lincoln mkz hybrid, and it got totalled 2 years later. I called and got refunded the amount of the extended warranty I didn't use! I got $1700 back. My insurance lady told me to ask about it. I can't thank her enough.
CPO. Congratulations you just bought a used car AS IS. You get a manufacturer warranty. Dealer just sold you a USED CAR. AS IS. Hope you got it inspected.
Independent Certified Pre Owned,= Guaranteed Pre Owned= Guaranteed Used
Toyota has by far the best CPO program around. 12 month/12k bumper to bumper warranty begins the day you purchase the car used, 7 year/100k power train warranty begins the day the car is sold used not the day the car was first sold new.
Same as Honda
@@heslind actually no. Honda's program is for 7 years/100k from the date the car was originally sold new. Toyota's is for 7 years/100k from the date the customer purchases the car used.
Actually, Toyota CPO is very limited compared to Honda or Subaru
What would you recommend I do if I purchased a CPO Honda, got home and realized right away that the CPO was not done. Transmission shuddering, interior parts falling off, light damage to rear end, windshield was wrong type and the fwd looking and lane keep systems didn't work. and the worst- I found tire repair tools hanging out the bottom of the engine bay.
Might I make a suggestion? Whenever Zack asks Ray a question, both of you should be looking at each other because, I don’t know, you’re speaking to each other? Whenever either of you adds something outside of a question/answer sequence or reacts to something said that the listener wants directed to the audience, the speaker should face the camera because you’re speaking to the audience. Thanks for the wonderful videos guys, you make a marvelous team! P.S. I miss Ray’s salty language.
Question; when is the “Certification” applied? Is a car that meets the CPO requirements immediately “certified” and then put on the lot.... or, will a dealer place a vehicle on the lot that meets the requirements, but not yet “certify” that vehicle.... in the second example, can the dealer offer the “certification” as an option to a prospective buyer?
Reason I ask, I was in the second example. When buying a 2004 Mustang (used) I was offered the “certification” as an option. I declined as I knew it was only going to be a weekend car.
Thomas Rossi that’s a great question, I would live to hear the answer.
I also am interested in optional certification offered to a buyer, particularly in how it's different from the extended warranty they offer.
Most OEM dealers certify their used cars when they get them into inventory and pass inspection. A lot of used cars wont meet the criteria or it will cost to the dealer too much to certify that particular vehicle. A lot of manufacturers (not all) are very strict, a car can only be one owner, have no accidents, have all keys, remotes, books, no body, no paint work, zero, brakes, tires and wear and tear components have to have minimum wear (each manufacturer differs) all have to be original OEM parts, glass has to perfect, interior minimum wear, no discoloration overall vehicle in “like new” condition. If a it takes too much money to bring a used car that comes in from auction or trade to these high standards the dealership will just sell them as used and they will not get the prestige of the Manufacturer’s CPO badge along with qualifying for special financing terms and lower rates through that manufacturer’s financial institution which could be a big savings in rate on used car financing rates. Not only does a CPO go through a more rigorous inspection and reconditioning process, it gets an extended warranty, roadside, trip interruption, manufacturer’s financing ETC. Not all CPOs are equal. Lexus and Honda probably have the best ones out but it’s also the dealership too. Research the dealership and look at their reviews, not just the sales side of the house but the service side. A lot of people leave good reviews on the sales side because they bought a New car but the after sale and service was horrible or vice versa.
Echo9 * Thank You, very much for your response, this helps me a lot.
Very common question. Actually federal laws prohibit dealers from "removing" certification status on a vehicle AFTER it has been publicly advertised by the dealer as carrying a limited warranty. So, once they advertise it as "certified" or "CPO" or "comes with a limited warranty", then the dealer MUST provide the buyer with that warranty, and the dealer pays the fee for this limited warranty to the warranty company directly.
Currently looking at a certified Toyota. It’s listed at $38k. KBB is $41k-$36k. However it’s been on the lot for 167 days!! How do I negotiate an aged unit that’s a decent value?
People just look at a vehicles CARFAX report. When you see 'first owner reported' is when the warranty started & tells you how much time & mileage you have remaining. Anything CPO is 'limited' which means dealers will find a way not to pay.
Zach, I love your videos mainly because your dad is a tremendous source of information. My suggestion is to forget about where your dad is looking. Your staring into the camera is super annoying. Concentrate on content not brow beating your dad.
I concur- quit worrying about pops and yourself staring down the camera - let him speak at his leisure and let him finish his train of thought - there are times when you interrupt him and he goes into a tangent and doesn't finish what he started to express and I'm left hanging, he has so much knowledge, let him ramble. Its creepy when you star down the camera. Thanks
Zach should not distract his dad and let him drift off on a tangent. That is not nice or polite.
I think CPO is worth it since cars are couple years old depreciaton hit is some and same experience as buying a new car only catch is car is slightly used
Hey loved this video!! I'm interested in buying a used Volvo & based on your sage advice it will be a certified Pre Owned one!! thank you both...excellent insight!
Thank you for accepting my request and making this video!
Worst thing i ever did was get a certified GM, i had to jump through hoops to get the free oil changes and had to complain to GM about being charged diagnostic fees for a check engine light (was still under extended bumper to bumper).
Some programs are better than others
Do you need to do an independent inspection when buying a certified used car?
I have 2020 suburban GM certified power train up to 100,000. Recently I have been having issues with a car. Replaced new transmission. New motor and transmission mounts and couple of other things. A dealership was fixing part after part till the moment that they told me that the car might need new engine. Dealership requested new engine replacement but GM refused it and I was told that they won't cover any more work on the car. GM is giving me $3000 voucher towards new GM car purchase. What should I do? PLEASE HELP!
I am a true believer in CPO. I'm only looking at CPO for a Mercedes E Class that I plan to buy in two months when the facelift starts selling. But the only cars that was not CPO that I bought 11 years ago was a Lexus from an Acura dealership. I wanted an Acura but they didn't have what I wanted and bought a 3 year old Lexus IS 350. I took a 3rd party warranty from Acura but it was a weird one to use when I took my car to Lexus for any repairs. I had to pay a $100 deductible and lucky for me, my Lexus didn't ever have any mechanical problems but only electrical. I traded that one in 4 years later for a CPO Lexus GS, and then made the move to Mercedes since then with one CPO E Class and then a previous C Class loaner in 2016 that was CPO from the same year. The sooner you get the CPO, the better the warranty. Mercedes CPOs have unlimited mileage!
CPO is worth it with low miles so you get as much as the 100k warranty as possible. I last bought my car certified with 5k miles so basically getting a 95k warranty on your powertrain.... Worth the extra $1k I paid over non certified cars I was looking at. The CPO standards are usually a bunch of marketing.
Mazda dealer in my area has CPO 2022 mazda3 hatch premium MT with 30k miles on it they are asking 23k is it a good buy?
Interesting..good information.
Thanks guys!
I bought a used certified toyota corolla. Nothing but issues. I think that the certified. Is bs. Just away for dealership to mark up the vehicles.
Can you negotiate a CPO car?
Mario, yes they are just like any other car, unless it is a one price dealership, and then you can't. Stay safe, Ray
Your ads are so much louder than you guys. I am wearing headphones and they almost blow my ears off!
Just bought a 2020 RAV4 XLE and have a lifetime powertrain warranty. Was also used as a dealer 'loaner' for 2k miles and came certified.
Did anyone tell you about the engine recall? 2019s and 2020s ?
@@betsym2157 It only affected 400ish RAV4s of the 40k recalled thankfully. Ours was produced after and no recalls yet!
I'm a fan of CPO, especially for non-Japanese brands that are typically less reliable. You get a lot more value out of it than buying a new car, and less of a gamble than buying a non-CPO used car for not much more of a markup.
I'm glad you explained the difference between "Factory CPO" vs "Dealer CPO". I happened to be looking at an ad today for a "certified" 2018 QX80 with 98,500 kilometers. The car is offered certified by a GM dealer. The service records only show 3 oil changes. I wonder if that would pass Infiniti "certification". Also, the car only comes with balance of original factory warranty and a three month, 5,000km (3,000 mile) warranty.
Don’t need a cpo car, all you need a good brand car like Lexus or Toyota. Buy them 6 years old or around 90,000 miles. They can go, 300 to 400k miles.
Staring into the camera lens is annoying. But I enjoy/appreciate your channel.
Dude Volvo??? Really??? The best car is the Lexus RX 350
Please don’t buy a certified used car and pay the extra money. Get the car independently inspected instead.
Please don’t listen to “Your Auto Advocate” on this one.
Thanks for your videos. Knowing what to look for takes some of the stress out of used car buying.
My question is: what is a reasonable price difference between CPOs and non-CPOs? Ray uses $2000 as an example a few times, but when I’m shopping around online the difference seems usually much bigger. On the franchised dealers I’ve seen, CPOs are at least $4000 more, and more often $6000+ more, compared to their uncertified counterparts. Why are these CPOs so much more expensive, and how much of a price difference between CPO and non-CPO is too much?
Wes, I would say a $2000 to $3000 price difference would be reasonable, I'm rally not sure how you justify $5000 to $6000+. Stay safe, Ray
@@CarEdge Thanks, Ray, that's helpful. Really appreciate your work.
Scotty Kilmer disagrees with you and he’s been a mechanic for 55 years!
There is room for more than one opinion on this and all other topics. Oh, and I am OK with that. Stay safe, Ray
my BMW dealer war trying to sell me a 5 series 540XI that had 9000 miles and it was BMW certified for 7 years + Unlimited miles pumper to pumper warranty! I just didn't trust their word. I end up buying a used X6 and buying an extended warranty ( Third-party) through the dealer. With BMW issues I sold both after a year.
BMW=Breaking My Wallet!!!
#Your Auto Advocate would a Toyota CPO go to Toyota's year-end or monthly bonus from MFG?
No, not for the new car sales bonus, but they might have a CPO sales objective for the month that they could be trying to hit. Stay safe, Ray
Great content, love the chemistry! Wondering how aggressive one could negotiate price of a cpo. Any tips/strategies would be welcomed. Interested in xc40, but pricing for cpo vs new not so far apart.
Good question!
Love the atmosphere makeover!! Thanks for the info! Super helpful! I'm about to go back in to try again to get a used vehicle and having you guys go through the process the ways you do makes it a lot less scary and frustrating! TYSM! All the vibes!
Thanks for this video! I purchased a Certified Pre Owned 2019 Subaru Forrester from the dealership in Chicago on December 23, 2022. However In August of this year (2023) my car stopped driving. It wouldn't turn on. I got it towed to a dealership in NYC (where I am now) and they said there was 2-3 inches in the car under the floor board. They said there was lots of mold there too. They said the car is a total loss and I believe the car was sold to me that way but they are trying to make up every excuse to say that it is not there fault. The car is a total loss and no one wants to take responsibility for it. I was not in a flood. Is the certification supposed to cover issues like this? I am having problems and I don't know what to do...
Are those mics from 1940?
I just bought a CPO Mazda CX-5 and was offered to extend warranty even further. Is it a good deal?
How was the process? I’m currently looking into a CPO CX-5 2019 Touring for $19k with 25k miles. I’m a new car buyer and clueless about anything car related and fees.
Depends! How long do you intend to keep the car? If you flip cars every two or three years, no. If you keep them for a long time, then yes. I’m a big fan of extended warranties. That is, those warranties offered through the dealer. I got an extended warranty on my Mitsubishi Outlander for $2,000. It’s bumper to bumper coverage for 10 years/100,000 miles in addition to the standard Mitsubishi power train warranty of 10 years/100,000 miles. And, if I do decide to flip the car before the extended warranty is done, I will receive a pro-rated portion refunded. There is a $50 charge each time for warranted repairs AFTER the original warranty expires (5 years/60,000 miles), but hey, have you priced engines, transmissions, shop costs, hourly rates, etc?? Yikes! At $50 per needed repair for the next ten years, I’m very pleased.
A new CX-5 Touring is $25k after rebates. A 33 percent discount for used.
The other benefit is that the captives offer special financing rates on cpo cars. It's usually 2 or 3 times a year but it can make a big difference for people that finance.
I love these two! I wish I had a relationship with my dad like that..
Hey, I might be available, you never know Zach might get tired of hanging with me. Stay safe, Ray
My Dad and I have a similar relationship, its fun
Justin what you don't know is that for your dad, it is not only fun but incredibly rewarding. Don't tell him I told you. Take care, Ray
Gotta take some points away from today's video.....No new watch demo.
Carl, sorry to disappoint. I would like to tell you to look for it in tomorrow's video but that is already in the can and well, I didn't do the watch update but I promise to do it on Friday's video. Thanks for your comments, Ray
Great info wow. Excellent expertise you are sharing. Much appreciated!!