BMW Connected app not updating? Here is how to fix it!

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  • Опубліковано 10 тра 2020
  • When your BMW Connected app shows incorrect date or did not update your vehicle information constantly, probably you need to follow this process and you can fix it.
    Try and leave a feedback!
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КОМЕНТАРІ • 79

  • @schumatter
    @schumatter 3 роки тому +3

    This has been driving me crazy but now thanks to your video is sorted. I had done the app update but not the reset, thanks again for informative straight forward explanation

  • @jontymo
    @jontymo 3 роки тому +2

    Brilliant, my app locked up after a software update on a 2021 330e, followed your instructions and all is now good👍

  • @salvatorva64
    @salvatorva64 Рік тому +1

    Thanks a lot. It worked for me. I called the BMW customer service 3 times. You have been more helpful than them.

  • @drkassoff
    @drkassoff 2 роки тому +2

    It worked. Thanks so much. I have a 2021 BMW 740 ILIX with updated iDrive software. I was out of town on vacation and looked at the app and it said my trunk was open and the car was unlocked! I was out of my country, texted my neighbor who went and looked at the car and told me everything was OK. It also did not have the correct amount of fuel, etc. Even though the app said he just updated itself. Went through your procedure and it worked perfectly

  • @MichaelWilliams-rf3jr
    @MichaelWilliams-rf3jr 2 роки тому +4

    Thanks for this! My car didn't have the option to update apps, but I managed to reset it with on/off radio dial and that seems to have fixed the problem in my G20. Thanks a million!

    • @MrLubba1974
      @MrLubba1974 Рік тому +1

      This is what I was looking for , my G20 hasn't the option to update apps either, hoping this will work for me too, off to the car I go 😊

  • @pedrofreire7874
    @pedrofreire7874 3 роки тому +2

    Thank you Jeff! Worked. 2020 BMW 218i Gran Coupé (software update - 07.2020)

  • @kevinobar5172
    @kevinobar5172 2 роки тому

    Thanks, Jeff. Worked on my 2022 X5 45e too! I did have to try it twice. Also when I pressed the “Options” button the “Update apps and services” line was not there. Just held the power button down for 45 seconds and powered off and on my iphone 12.

  • @killahlewis4627
    @killahlewis4627 2 роки тому

    thanks jeff. one of mybapps wasnt loading. watch ur video, now its works perfect

  • @fredschwartz1671
    @fredschwartz1671 3 роки тому +3

    Thanks Jeff! BMW phone Geniuses could not help me, but I just followed your instructions and got the system working again! Thank you for posting this video! Much appreciated!

  • @tiveinc
    @tiveinc 3 роки тому +1

    This TOTALLY worked on my 2020 X7 - nice work

  • @isitsummeryet4338
    @isitsummeryet4338 Рік тому +1

    This worked for me! Thank you for your video. Stay safe!

  • @rigoscigars
    @rigoscigars 2 роки тому

    Worked magically! Thank you! 2021 BMW 330i

  • @PravinPrassath
    @PravinPrassath 2 роки тому

    You’re the best!
    Worked on my 2021 330i xDrive.

  • @DavidIson
    @DavidIson 3 роки тому

    Great video, solved my problem after a remote software update caused connectivity to the App. to be lost 👏

  • @j777
    @j777 2 роки тому +1

    In addition, you can also go to connected drive services, installed services, and refresh those (with the option key as well). I also had a notification about the privacy options that were not all checked, I allowed the car to communicate anything. After all that and a quick drive, everything sync'd up.

  • @patricklam6646
    @patricklam6646 2 роки тому

    Great video and instruction. Solved my problem too 2021 330e.

  • @SnowBob302
    @SnowBob302 2 роки тому +1

    Worked for me today! Thank you!

  • @ianhall3983
    @ianhall3983 2 роки тому

    Great vid. This worked on my 318 i 2021 model. Thanks for the help.

  • @robertboulstridge9603
    @robertboulstridge9603 2 роки тому

    Thanks a lot - worked first time on my 330e.

  • @kwltfk
    @kwltfk 2 роки тому

    Excellent, fixed my 128ti. Thank you

  • @manowarkill
    @manowarkill 2 роки тому +1

    This solved the issue, but not for the first try. 2021 G20 330e.Thanks!

  • @michaelboateng5838
    @michaelboateng5838 2 роки тому

    Solved my issue! Thank you 🙏🏾 P.S Toronto stand up lol

  • @FerchoUSA
    @FerchoUSA 2 роки тому

    Great video !!! Many thanks Jeff

  • @rolfbaldauf1374
    @rolfbaldauf1374 3 роки тому +1

    Super video and perfect instruction how to fix the issue! Thanks Jeff - great job!

  • @andrewshore9422
    @andrewshore9422 2 роки тому

    Thank you. Fixed the issue with my 2021 ix3

  • @parisadarvish9819
    @parisadarvish9819 Рік тому

    Very nice and helpful information! thanks!

  • @jannemattinen1657
    @jannemattinen1657 3 роки тому

    Thanks, it worked. G21 330e xdrive.

  • @SBA142
    @SBA142 Рік тому

    Thanks a lot. That was so for helpful. I had the same problem now is working excellent .

  • @MrAvant123
    @MrAvant123 2 роки тому

    Worked with my 2021 X3 -- thanks.

  • @yeayeaMM
    @yeayeaMM 2 роки тому

    thanks very much! Works now. I am from Toronto too

  • @schanikoh
    @schanikoh 2 роки тому

    It works! Mine did after the second try.

  • @mohdyusri2816
    @mohdyusri2816 3 роки тому +1

    TQVM! Problem solved!..mine 218i 2021

  • @DaveSt33tz
    @DaveSt33tz 2 роки тому

    Worked for me on my 2022 X5 45e!!

  • @johnhunter9338
    @johnhunter9338 3 роки тому

    Thanks. This solved my issue with this

  • @in2zion478
    @in2zion478 3 роки тому +1

    Thank you!!!! It worked.

  • @thliang17
    @thliang17 2 роки тому

    It works for me. Thank you. 2022 X3.

  • @ervindelacruz8
    @ervindelacruz8 2 роки тому

    Thank you thank you thank you!!! It worked. Stay safe

  • @kees1898
    @kees1898 2 роки тому

    Thank YOU!!! It helped

  • @Catpain3311
    @Catpain3311 3 роки тому

    I just tried it on my 2019 330i and it seems to be working fine. I just hope it doesn’t get stuck again

  • @steinilux
    @steinilux 3 роки тому

    Thanks a lot... works... 2021 X5

  • @user-vz1hf7hh3z
    @user-vz1hf7hh3z 2 роки тому

    thank you so much its working now heighly recommend

  • @Kube4x
    @Kube4x 2 роки тому

    Worked for my 2017 330e. Had to reset it twice.

  • @gmodicawxman
    @gmodicawxman 3 роки тому +1

    Worked!

  • @MichaelSmith-fg8xh
    @MichaelSmith-fg8xh 2 роки тому

    I had to do this but with one additional step....unpair my phone on Bluetooth and WiFi then repair using the shown method.
    I also stopped android from optimisation of battery use of the BMW app which made the transfer go quicker

  • @karlolapuz3545
    @karlolapuz3545 2 роки тому

    For whatever reason, my car won’t update on the MyBMW app and I followed the instructions w the updating in the car and resetting it. Are there any other solutions possibly?

  • @MrLubba1974
    @MrLubba1974 Рік тому

    Unfortunately this hasn't worked for me . I'm in England, would it be a different method ?

  • @ciprigeorgiu
    @ciprigeorgiu Рік тому

    I saw in your video that when you go to Apps you don't have BMW Store (I don't have it either). Is there a way to get it or it depends on the car options?

    • @jeffgao
      @jeffgao  Рік тому

      That might be a option depends on your region or connected drive subscription you have. I personally never heard about it, or used it. Sorry can’t help you with that.

    • @ciprigeorgiu
      @ciprigeorgiu Рік тому

      @@jeffgao He told me the dealer told him he was lucky to have that and was probably because his bmw account is made on UK...Sadly might be a region dependent feature.

  • @rizwanchoonara977
    @rizwanchoonara977 2 роки тому +1

    I held the power button and it didn't work

  • @myriadofstars
    @myriadofstars Рік тому

    That only updates the in-car aps. How do you update it on PHONE

  • @darkcognitive
    @darkcognitive 2 місяці тому

    worth a bash

  • @perlen89
    @perlen89 3 роки тому

    Hi Jeff, it didnt work for me.. I have a 630gt 2020 ... had the car for 6 days , havent updated in 5 days.. any suggestions?

    • @jeffgao
      @jeffgao  3 роки тому

      Armin Bilalovic check with your dealer and make sure they set up everything... I just picked up my new 2020 X4 demo and it works from day 1. keep trying the same process I guess.

  • @bscott3223
    @bscott3223 4 роки тому

    Jeff, I did everything like you suggested. Upon holding for 45 seconds and then the screen resetting twice, the audio volume didn’t work in the car. It kept saying “source not identified” for a little while, then the volume came back.
    The connected app still doesn’t work though, even after logging off and signing back in. No gas levels, no car mileage, no remote 3D. Any fixes for this??? Thanks

    • @jeffgao
      @jeffgao  4 роки тому

      Bryan Scott which car do you have? I recently fixed another car using the same way and connected app updated right away.

    • @bscott3223
      @bscott3223 4 роки тому

      Jeff , I have a 2020 BMW X3 m-sport. I actually went into the app, deleted my vehicle so I could start over and “add a new vehicle,” of course being mine. Now I can see my gas, the miles, I can lock/unlock, set the air, get a gps location (though not perfect). But I still can not use Remote 3D view and the app tells me I need to enable it in my connected drive (or the car itself.). However, it is in fact enabled. So no remote 3D view as of now. I’ll be speaking to a Genius on the hotline tomorrow to see if he can remote view my car... from what I understand though, the Remote 3D view is the issue most folks have. But I’d love if mine worked

    • @jeffgao
      @jeffgao  3 роки тому

      Bryan Scott when I first picked up my G05 X5, it was not working instantly. I can not even remember if I got it fixed. When I was driving my X6, I lost interest playing with the remote 3D view lol... hopefully you got your issue fixed.

    • @bscott3223
      @bscott3223 3 роки тому

      Jeff hi! Shortly after posting that message, sure enough it did start working! Everything works now, including the remote 3D, but the key is to leave the mirrors Unfolded when the car is locked and left. The cameras won’t send any signals to the app if the mirrors are folded in.

    • @jeffgao
      @jeffgao  3 роки тому +1

      Bryan Scott not correct, remote 3d will automatic unfold the mirrors

  • @kolourblind3124
    @kolourblind3124 Рік тому

    I have a 2020 m340 and I had the brake fluid change service done early, im now showing a message on the my bmw now that it’s due to perform this service. Will this process work to resolve the issue so the brake fluid is on a proper service interval?

    • @jeffgao
      @jeffgao  Рік тому +1

      No, your dealer forgot to reset it for you. There is a way to reset it, but it is not recommended for customers to do it directly. You should ask your dealer to do it so it is properly recorded to avoid any future conflicts.

    • @kolourblind3124
      @kolourblind3124 Рік тому

      @@jeffgao thanks bud! Your a big help.

  • @mcoteg
    @mcoteg 3 роки тому

    My update doesn’t work on my 2021 540. It says it failed. Any updates on this problem? Also now with the new app. Thnx.

  • @idreeshabash9852
    @idreeshabash9852 2 роки тому

    Hi, I bought the maps update for my car from the BMW website and after downloading the car does not update when I connect the USB it shows me this text what is the problem I do not know can you help me in this regard my car 535d 2016

    • @jeffgao
      @jeffgao  2 роки тому

      Hi, your F generation 5 series is using iDrive6, which is completely different case. You might need to contact your local BMW dealer for better solution.

  • @DavidThomas-bv5nz
    @DavidThomas-bv5nz 3 роки тому

    Can anyone confirm that when you reset the idrive 7 does it lose any consumption data or any other settings?

    • @jeffgao
      @jeffgao  3 роки тому

      No, it is not a reset, it is more like a reboot.

    • @DavidThomas-bv5nz
      @DavidThomas-bv5nz 3 роки тому

      @@jeffgao brill thanks, I’ll give it a go 👍

  • @hengekliang4191
    @hengekliang4191 2 роки тому

    👍

  • @Kleppie010
    @Kleppie010 Місяць тому

    did not work on my g20 (2019) :( thanks anyway

  • @shirokazama
    @shirokazama 3 роки тому

    Tried it on a G30, unfortunately it didn't work.

    • @jeffgao
      @jeffgao  3 роки тому +1

      Based on the comments, it should work, at least for the most of time. Maybe you need to contact your BMW dealer for system trouble shooting.

    • @shirokazama
      @shirokazama 3 роки тому +1

      @@jeffgao Done, they created a ticket two days ago. Thanks for the tip anyway. The app isn't the best...