Help Desk Technicians Biggest Mistakes
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- Опубліковано 28 чер 2024
- Help Desk Technicians often make one of these 3 biggest mistakes. And any one of these three biggest mistakes can have a dramatic impact on the trajectory of their career in information technology. In this video, I will highlight the biggest mistakes a help desk analyst or help desk technician can make and how to avoid jeopardizing your career in IT.
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Hi, I am Christoph Puetz and I am happy to have you here on UA-cam. I hope you find my content valuable and it helps you with your career in information technology. I am working in IT for almost 23 years now and it has been quite a ride. I worked in almost any type of role you can think of in information technology. For the last few years, I have been focusing on I.T. management - building and managing teams across the world. If you are not sure how to progress with your career - either in how you can get into I.T. or where to take your existing I.T. career - please consider my I.T. Career Coaching services. I would love to help you as well with any type of career-related questions you may have.
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If you work in a help desk role, do you know what your next two career steps will be?
Systems Analyst , achieving masters in Information systems, then getting an IT director position.
All jobs got pros and cons.be happy you working.
As someone new to a help desk role, I definitely appreciated this video.
Thanks for posting!
C'mon now. Let's be honest and stop pretending like you don't know why people want to leave help desk as quickly as possible.
People want to move from help desk because it typically consists of high stress, low pay, and repetitive tasks. You don't need mastery to move on.
Exactly
at some point i agree with what he said and then i saw your comment and also agree with you lol... Im a desktop tech for a school and I have to stay here for awhile to gain exp... but i can't stand the work outside of IT that most of the time people expect me to help with...
it depends on resources normally IT helpdesk manager is last position and you can move to anywhere in Technology department but with your certifications else there is big NO in your career.
Hi i'm moving from México to Frankfurt next month and i work as helpdesk with one year of experience, do you have any advice to where can i work in Frankfurt or even better what would You l do in my place?