Return to sender - BT will have your old hub & all the packaging to recycle

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  • Опубліковано 16 жов 2024

КОМЕНТАРІ • 34

  • @TheCooIBlackGuy
    @TheCooIBlackGuy 6 місяців тому +2

    Thank you 🙂

    • @twcmaker
      @twcmaker  6 місяців тому +1

      You're welcome 👍

  • @NOWThatsRichy
    @NOWThatsRichy 2 роки тому +3

    That's a great Idea for reusing / recycling, although if I get a new router, I usually keep the previous one as a spare, in case anything goes wrong with the current one, then you've got something you can use, while waiting for a replacement, broadband routers do seem very reliable, considering they are switched on 24/7.

    • @twcmaker
      @twcmaker  2 роки тому +1

      Thanks for commenting. (have you subscribed?) The parcel could be posted out up to 6 weeks after the new router was fitted. So it was sort of covered. But I had gone from wired to fibre 👍 Thanks again. Jamie

  • @AnthonyChopra
    @AnthonyChopra 5 місяців тому +1

    we have this one but its not being used but i did find a way to use it as a ethernet and wifi switch box
    adding more ports without paying to buy a dedicated switch box like TPlink also cutting old tech waste
    i dont notice much speed difference when connected to the old modem like a switch

  • @MommaWolf1967
    @MommaWolf1967 3 місяці тому +2

    Mine didn't come with the lables to return the old router what am I suppose to do here

    • @twcmaker
      @twcmaker  3 місяці тому

      Have they asked you to send it back?

    • @MommaWolf1967
      @MommaWolf1967 3 місяці тому +1

      @@twcmaker Yes they have

    • @twcmaker
      @twcmaker  3 місяці тому

      Search on Google or the BT website for the returns address.
      Hope that helps.
      Jamie

  • @GoldKingsMan
    @GoldKingsMan 26 днів тому +1

    Oh I didn’t know there was a sealable bit inside I just tied it up put a tape on the end. One time BT sent us around 3 or 4 modems by mistake to a new address and they were charging us on all those.

    • @twcmaker
      @twcmaker  26 днів тому +1

      The resealable bag was sent before the new Router. With strict instructions to ensure I sent it back to BT.

    • @GoldKingsMan
      @GoldKingsMan 26 днів тому +1

      @@twcmaker Ah I got the bag after the new router. No instructions came with it. Just a note to send it on or get a collection. My new flat it took a while to get the fibre in, can’t drill holes anywhere else in property and so the first team tried and didn’t succeed. The second one, The A team, had to drill past a metal plate shunt the direction upwards from a storage area to the corridor.

    • @twcmaker
      @twcmaker  26 днів тому +1

      @GoldKingsMan sounds like fun.

  • @CarlosArruda77
    @CarlosArruda77 Рік тому +2

    BT is very cunning! We have just left BT due to their poor service, very slow internet, and they've sent us an email saying that they'll be sending a return bag and want the old router bag in 50 days time or we'll be charged £50.00! Off course after 2 weeks no bag has arived. We logged in to BT and to our surprise there's a button to click and ask for the return bag. Had we not did this we would have been charged £50.00. Very missleading and poor, as per usual from BT!

    • @twcmaker
      @twcmaker  Рік тому +1

      I think there's a lot like that now. Trying to find ways to get your money into their account.

  • @annedoig
    @annedoig Рік тому +2

    I am trying to return my old router. The new one came without a return label and bag for the old one. I have phoned 3 weeks ago to request one but I am still waiting. I cannot get through on line to make this request, it just keeps putting me round in circles. Can anyone please help ?

    • @twcmaker
      @twcmaker  Рік тому +1

      You should have been sent a bag. Mine came before the new router. Give BT a call. Or get an address off the Internet. Hope that helps. Jamie

    • @annedoig
      @annedoig Рік тому

      @@twcmaker thank you for your comment. I have already phoned bt to order a return bag and they said it would be sent , but I’m still waiting.

  • @randomness051
    @randomness051 Рік тому +2

    I want to be responsible like this. My router looks the same as yours and I got it late 2017 but I haven't been sent a bag or any correspondence regarding returns. Is it because my router is over 5 years old?

    • @twcmaker
      @twcmaker  Рік тому

      I had gone over to fibre optic and this was to be returned.

    • @randomness051
      @randomness051 Рік тому

      @@twcmaker I got an email just after I sent this and its asking for the smart hub to be returned except the smart hub 2 is what I just got sent. My other hub is a home hub 4/5

    • @arnosgrove8345
      @arnosgrove8345 10 місяців тому +1

      I have had a similar experience. I have two old BT routers (both u/s) though BT has not requested their return nor am I able to find on their website any instructions/postage labels as to how I am to proceed to return these items.

    • @randomness051
      @randomness051 10 місяців тому +1

      ​@@arnosgrove8345I was sent correspondence after a bit so maybe wait and see if they contact you?

    • @arnosgrove8345
      @arnosgrove8345 10 місяців тому

      Like 'Waiting for Godot' I presume?@@randomness051

  • @GothicKittyMadness
    @GothicKittyMadness Рік тому +1

    What if I don’t have a box for it?

    • @twcmaker
      @twcmaker  Рік тому +1

      Just put it straight in the bag. Maybe put Sellotape around the feet to stoop them springing out.

  • @truthspeaker12
    @truthspeaker12 8 місяців тому +1

    i have finished my contract with bt, am i contractually obliged to return their equipment after that? secondly i can recycle myself, why do i need bt to do it and penalise me if i dont return their old things even after paying them for 2 years?

    • @twcmaker
      @twcmaker  8 місяців тому

      If they wanted it back, they would have sent a return bag. That's how I understand it.

    • @truthspeaker12
      @truthspeaker12 8 місяців тому +1

      @@twcmaker It was a 2 years contract and they initially sent me a hybrid connect and then the hub, I used the hub all this time not hyrbid connect. now i finished my contract and moving to sky, they sent me the bag to return the devices, and I cant locate the hybrid connect.

    • @twcmaker
      @twcmaker  8 місяців тому

      I'd just send what you have. By the way, I am in no way connected to BT. I thought the video would help some, as a way of helping BT be responsible for their waste.
      Thank you.
      Jamie

    • @truthspeaker12
      @truthspeaker12 8 місяців тому +1

      @@twcmaker Thanks for that, understood you are not from BT. Interestingly, they sent me a mail asking specifically for that hybrid connect and saying I will get penalised if I dont return it £60+.

    • @twcmaker
      @twcmaker  8 місяців тому

      Just send everything you have and tell them you sent it all back 🙊