Call Center Training: What to Expect
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- Опубліковано 15 бер 2018
- In this video, I talk about the basic things to expect from your call center training, the usual and most common stages you will go through, as well as some expectations to prepare you.
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⭐️ Are you excited for your call center training? Good luck! It's a fun learning experience! :)
Hi! I just want to thank you because I passed my interview and my training starts today. Your videos, advice and tips helped me a lot.😊
1st training tommorow .
new subscriber here. ☺️
I want to learn more please
Can you help me?i have a problem in berlitz because i really sound nervous when i answer i don't know what to do...please need some advices😔😔😔
I have a virtual training on Aug.31-Sept.4 and I am really nervous because this is my first time in call center industry. I really hope I can pass my training as well as the exams. ☺️
I've just passed my interview and phone interview. This day and would start training next week.
Thnks to your videos and now i am watching this video. So that I have an idea before,my training starts.
The company I applied to tests you through a bunch mathematical exams and a mock call during the interview. It was all unexpected and can't review for. Glad I got through and got an offer. :)
My training will start on the 20th, I passed my interview with your help! Thank you so much! ❤
Thank you so much, Rea! I got hired in my first BPO company ❤️ your videos help me a lot. Keep it up!
I just passed my Initial Interview, Final Interview and Mock call. Your videos helped me a lot. Thank you so much for sharing maam.
I watched your vids about call center interview and I used that as my guide and last friday I got hired by TP Company and later is my 1st day of training thank you so much for your help ❤️❤️❤️
My training starts next week!😊 I am nervous and excited at the same time😁ithis vid definitely would help me to prepare for that.Thank you ms.rhea😊 keep it up and more subscribers to come.
Thanks Michael ❤ Good luck!
Hey Rea, I have been watching your videos from last few days. I must say I am learning a lot of new things. I have been working in a call center from last year but still I was unaware about many things that you mentioned. Thanks. More power to your channel.
Thanks for watching. Glad to know you learned something new. ❤
Im just passed my application in applying as a call center agent on an retail account. And my training will be on end of July and I am a first timer. Hopefully these videos can help me a lot. 😊❤ thank you so much!
Came here because I'm gonna have my first CC training tomorrow , I'm so excited!
It has been 4 years when you uploaded this video but, still I found it very informative. I am new in this industry, so I need to come prepared (not much but at least a little) for me to be enlightened on what possible circumstance I may be will encounter. This actually helps. Thanks!
Happy to hear that. All the best! 💗
I really appreciate you, this video is completely helpful, I’m jus starting my training and this info will really help me
My training will start today at 11am. 😍 Thank you for your videos it helps a lot. ♥️💪
hello!! Im starting next week, Tuesday!! I’m currently watching almost all of your videos. You and Kwestyon helps me alooot. Thanks so muuch
Hi,may i ask. May compensation ba ang training period?
I'm already passed the mock call training..waiting for the next stage..thanks for all the info it helps a lot😍😍
Thank you so much, I am now on my first week of training. Your videos helped me a lot. Thanks. ❤️ Will continue to watch more of your vids.
Glad my video helped. Thanks Erika!
So nervous and excited for my up coming training this tuesday.
I just get hired and new to BPO industry. My training will be this week. And Im nervous because it's my 1st time. I dont know how I passed the exam, and interviews but I am very thankful that I had this opportunity. I am watching your videos to get some tips and motivation. And its really help me a lot. Thank you for sharing your experience and tips with us. I hope that I can do it 😍
Congrats!! ❤ Give your best. 😊
Thank u dear! Your so kind to tell us everything about it
Gloria Colindres You're welcome! 💗
I don't have and job experience and I'm a college undergrad but I passed my initial and final interview and also my versant exam all thanks to you. I came prepared because I watched all your interview tips and your versant video. Thank you so much. 💗 Now I'm just waiting for the date of my training and as usual I'm watching your training tips to be prepared. 😊 Thank you again. 🥰
That's amazing to know. Kudos for being prepared and I'm glad my videos are helpful. Congrats ❤🤗
I am excited at the same time. Nervous about my upcoming training this january. Wish me luck 😁 and this video gives a helpful information. Hope i can pass.
I have may training on monday at call center this video is really big help!
This is a very helpful video. Thank you so much for sharing!
You're welcome. Glad to help! 🙂❤
Thank u so much ate, I'm a fresher and this helped a lot! ❤
Kyla Bartido You're welcome, Kyla! Glad to help! 💗
Thank you for this information. My training will be start nextweek..
I'm so lucky to have you Ms. Ninja i'm so nervous for my upcoming schedules of training i'll hope i pass the oral and written exam.
All the best!! ❤🙏🏼
I learned a lot , thank for always giving tips to us especially for new bie like me 😊
Thanks so much I am actually starting training on Monday. I am very nervous and wanted to find out more about this field since this is my first time working with a call center.
Lauren Jordan You're welcome, Lauren! It gets more comfy once you start and meet new people. Good luck and all the best. 💕
Hi Miss Rea! I always love to watch your videos they ae substantial & very much informative for call center new bies🤗
I passed the initial and final interview and I'm scheduled for a training next week. Thank you for all the tips you shared here. It really helps a lot especially to those who are newbie in this industry like me.
Glad it was helpful! :)
Hello, im planning on working po as a call center agent. What time po ini-sched yung training niyo? Morning, Afternoon or Night po??
@@justine.k6365 kami night shift agad eh. Bukas training namin 9pm-6pm
Hi,tomorrow i have training also and i have some idea to get this on your video's,thank you so much and i appreciate it bec.u helping others like me to really know how the trainings are going on,and also my communication skills having further knowledge while listening to you..even last year I'll do seeing a ng watching your video's,and the long wait is over,i finally passing my interview,so now I'm very motivated for my next step and it is training,and i prayed that i pass my training and be successful at bpo..thanks for that mam.God bless
This video is helping me a lot but can you make a video regarding tips on passing the versant test? thank you 😊
Nice video Ms. Rea.. I will be starting my training on wed. Good luck to me 😊😊😊
My training is on August 31😆, your videos helped me a lot. I have no background nor experience. And i am a SHS graduate only. So... I hope i will pass on my training 😄
I'm starting my training this week!😅😁 I'm so happy😆😆😅
Congrats 😊 Happy for you 💗
Will be starting my training tomorrow. So excited! Thanks for the heads up!
My training will be this coming Wednesday, january 8, wish me luck and thankyou for the tips idol ❤️
Very informative. Will have my training this coming Sunday, felt scared, but hoping things will go well. Wish me luck😀.
Good luck! You got this ❤️
2 years I've been sending my application to various bpo companies and my training starts at Monday (thanks to your videos), it's a voice account. I hope I can pass it. 🙏🙏
Hi ate rea, I'm so exited! Coz today is my first day of training and I want to say thank you,because without your tips I think I wouldn't be able to come this far. I hope I will also pass the training, thanks💗
Hi,may compensation ba ang training period?
@@jones9894 yes😊
i hope, i can pass my final interview on monday.. wish me luck guys!! 😵😵😵🙏🙏🙏
Thank you ma'am rea. Today is my 1st day of training as technical support representative. This is my first job and my first experience as a fresh graduate. Luckily i found your videos and it helps me passed my initial up to final. Thank you for your vlogs and insipiration, i hope i pass my training since i am not confident with my english and language communication skills. Thank you ma'am 😍😍😍❤❤❤❤
Now, did you pass it?
Hello.your channel is awesome I love it. I want you to know you have a new subscriber and thanks for every video.
Thanks so much ❤
Hi! I just want to thank you because I passed all the training by using your tips and advices. Im very grateful that I have your channel with my favorites and I will not stop watching your inspiring videos. Love it. Keep goin' 😄😄 God bless your channel to have more viewers to benefit out of it. How humble person you kasi ate eh 😁😁
Wow thank you Cielo!! Maraming salamat sa support mo. ❤ Congrats for passing your training and I'm happy to be part of your journey. 😘 Keep going!
Thank miss rea 💗 very helpful 💖
On Nov 11 I start my work training I'm so nervous and excited
Thank you for this😢
My training will start tomorrow 😢
God Bless Ma'am 😊😊😊
Good luck Sarah! 😊
I start my call center training tomorrow I'm so nervous but excited!!
how was it mam?
I love the way she says "hi there neeenja" lol
LOL. Thanks for watching! ;)
I just passed may phone interview today and I'm really nervous about the training since I'm not really good at speaking English. I'm not fluent enough. Thank you for this videos ate. It's a big help especially for a newbie like me 😊
Wow congrats ❤ Keep moving forward. 🙏🏼
Thanks miss rea. Eventhough my training will start tomorrow, i can feel that my hands now are sweating. Wish me luck. :)
Welcome. Good luck Angelie!!
Hahha same my training will start on monday :)
Thanks for this tips maam it really helps me a lot. I will train myself now because i have my training next week which is called voice training. And i am nervous but i will do my best.
mock calls on friday. this is it pancit!
I’ll be doing my training soon but we do it a bit different in our country we do definition of memorandum time phrases for different countries but I fails it the first time so am going back to try again
I will start my Near Hire Training tomorrow at Concentrix. I hope it will go well. Hehe
Thank you for sharing this very informative video of yours. I hope I pass the interview in the call center I am applying for. 😊😇
Hope it helps. Good luck with your interview. 🙂
@@ReaNinja thanks😇
Hi rea! I would like to say thankyou because of your useful tips i get hired yesterday! Thankyou and Godbless! By the way my training will start on Monday.
Congrats Leona!! ❤ Glad to know my videos helped. Good luck on your training. 😊
Thank you for this, I hope this could help me a lot!
Welcome Aaron 🙂
@@ReaNinja I just recently subscribed you :)
Thanks much for subscribing. 💗
Thanks for this info and now I had an idea what to expect on CC training., I just got passed my final interview last week, then medical exam and scheduled for training on Aug 18. Honestly, I feel nervous and excited at the same time haha. I understand that there's a big adjustment since I'm from teaching industry for 4 years, now I'm just hoping to pass the different training phases so I could get the job. Anyways, I would like to thank you for the tips that you shared from your previous videos about CC interview and it helps me a lot 😊😊. Your videos are great blessing for those who doesn't have a BPO experience but willing to learn and apply on the industry. I really appreciate this. 💙
You're welcome. All the best ❤😊
i will be starting my training after i submit my requirements ❤
What company?
My training will be this coming tuesday ❤️ thank you for the tips 😘
Hi miss, how are you? Thank you for sharing your video on how to pass a call center training, it is very helpful to a firstimer like me. I'm a newbie in a call center world. My first day of training is on april 29, i'm getting nervous because I can only speak basic english 😊.. I will try my very best to pass the training. Thanks again.
I'm good. Thank you! ❤ Glad to know my videos helped. Good luck on your training! It's gonna be exciting. Just do your best. 😊
Watching this rn, just got hired at teleperformance in baguio, this is my first time into the bpo industry, i find all of this intruiging, thanks a bunch for thr heads up.
Ang galing niyo po sa mga videos niyo! Sobrang informative! SALAMAT PO!
Thank you!! Happy to help. ❤😊
Thank u miss rea I already have my JO thank u for the tips I learned from Ur vlogs 😍😍
Congrats 🤗🤗
My first day of training will be next week, I'm nervous and excited at the same time hahaha
Training for me is starting this week
I wanted to tell you thanks sooo much!!! I am starting my first job in a call-center (only ever worked in restaurants basically) and am very nervous. I know it'll be ok, but its just nerve wracking. I couldnt find any good videos besides yours, thank you!!! Also, they have different jobs different people do: they have me doing calls tracking packages and stuff. Any tips??😎
i_am_girafeee 89 You're welcome and thanks for your heartwarming comment. Appreciate it! 💗😃 You're most likely in customer service? When customer calls to track their packages, some of them might be impatient so your patience will go a long way. 😂 all the best!
Hi there, could you please tell me about your first day?
But when I see all your video tips and how you communicate I have the courage to practice using my cellphone to record it.
Omg, Aug 24, 2020 is my first day of Training in TP. This is really nerve wracking. Thank you for the video ma'am. God bless you and Keep safe!
You are so welcome!
How was your first week of training?
Hi Ate! I have been binge watching your vlogs bcoz I'm gonna apply one of these days and I must say that you provide really helpful tips for an 18 yr old w/ no job experience like me. Anyways, I hope I'll get hired.🤗🙏
I'm so glad! All the best with your application Bea.
Thanks for this information 😊 My training will be start in 28 and I'm super excited and super nervous at the same time cause I'm just 19 years old and also this is my first ever job I really hope I can pass the training 🙏
Congrats Kim!! Enjoy the ride :)
@@ReaNinja thank you so much and I really love your channel it really help me a lot I know not just me but also the inspiring call center agen 💖t
Yeah i watched this before my training to prepared myself. Hoooh sana makapasa akooo😊
I am watching this right now because I will be starting my training tomorrow! Wish me luck hehe
I'm starting mine today 😬
Hi there ms rea. Started watching your vids about 2 weeks ago, about the Job Interviews. 2nd day nako dri sa cebu i got hired na from being rejected from a financial account. I'll start my training na tomorrow (radio satt acc) and thank u for giving me these ideas. U have contributed a lot from d start of this carreer in this industy and i am so grateful i found ur channel. More contents and subs. Xoxo ❤️
Happy to know that! 🙏🏼❤ Good luck in your career.
Hi start product training tomorrow pray my success
What if I've already hired but i failed all the training like communication exam? What will happen to my application?
Hi. What to do if you failed to submit the requirements on time?
Hello Ate Rea, will start my training this 3rd week of July. This is my first job. 1st bpo experience. Hihi.
Thanks to your vids. 🥰🥰🥰
Kahit po COVID? Saan po yan?
Hello Miss rea 😉 speaking training 😂 tommorow is my 1st training as csr my account is PLDT and i hope that I'll be pass until the end of training your video helps me to not be nervous cheer me up please godbless. 😊
All the best to you Sharmaine. ❤
My training will be on Monday. Please pray for me.
Hi! this my first time experience in job world. And I'm so nervous about my interview. I know to myself that they didn't accepted me but I'm so happy when they texted me that i have a training tonight! And this also my first time to know you and all the tips you gave were very helpful! Thank you po!
So uh... What happened to your training?
Hope i will pass my training
I just got a job last night, thank you for your videos. I have been watching it from the start that I applied in BPO industry up to before my final interview last night 😊❤️
Happy for you ❤ and congrats!!
Thank you ❤️
I need to wait til March after my JO
Hope you do call flow videos for collection accounts. 😊 Hope you get to have more subsriber. God bless!
No experience with that but ill see what i can do 😊
Hi today is my first training...wish me luck 🙏
My training just started lastweek friday. I'm the only one newbie in our team. In my first day, may test daw which is conversational index. Ayun everyone passed except me 😂. Hope i can survived. Thank you to your tips and advices. It's very helpful 💞
What’s conversational Index po
I had some questions regarding Trainer/QEs. I was unable to connect you on FB, so I will email you.
Super nervous!!! Never done anything besides selling Kicks on footlocker and food industry... Need afew advices
Selling something is a skill! 🙂 I'm sure you'll be fine. Good luck. 🙏
Next vlog Skincare routine nyo po😅 thankyou for your effective tips ate🎉💯
Ate training ko na po on tuesday and im so nervous parang di ko ata kaya 😭
Our first training is about global communications, can u tell me what to expect? Im so nervous right now since its my first time working in a call center.
I believe it's just like comm skills and soft skills training, or like how you interact and communicate with customers, basic call handling, phone skills, etc. It's normal to get nervous but sooner, you'll get used to the call center environment. 😃 Good luck! 💗
On monday(March 9) is my 1st training your video is really helpful for newbie can you please tell me something or some tips for UK account
This is actually my mom Google account Hahaha Im always watching your Video...
hi ma'am can i ask? what is tab training?
Ma'am can you make a video for US Bank Account? My training will start on Tuesday, August 10. Btw, it's my first time in the BPO company and am quite nervous. Thank you, Ms. Rea!
Check out my mock call videos for banking.
My training will start at 10am wish me luck ❣️
Hi Ma'am.
I'm starting my training tomorrow, through Virtual Training. Watching this video for the nth time. I'm really nervous what would be the training be like. We will have a 4-day virtual training and a mock call for the final assesment. Can you give me some tips on how to handle my nervousness, and what should I prepare for the call simulation?
Watching your videos everyday. It really helps me alot when it comes to the things to expect in applying to a BPO Company. Thank you you've been very helpful, being someone who is no brainer with this kind of field of work. Cheers to more videos to upload and to watch. 😊😊
Glad to help Charline. You can watch this for mock call tips during training ua-cam.com/video/ppqpujR1Qfo/v-deo.html 😊
Hello! miss Rhea! Maayong gabi Nimo!
I'm a big fan of yours.
I also followed you on Facebook. I've got alot of questions to you, I hope you could have a time for a little talk.
Thank you! Appreciate it. 💗 Please message me sa FB page nako or email hello@callcenterninja.com. 🙂