I was a waitress a guy came in with two kids. They got a pizza and a few other things. The bill was like $25. He gives me a card, it's declined. I tried it twice, nothing. He looked embarrassed and horrified. He pulled out $12 said he was so sorry it's all he has. I said don't even worry about it just keep it. I was just going to pay it myself. He said thank you so much I'll bring it back to you when I get paid. I said don't worry about it. I really didn't want the $ back. A few days later I'm at home a girl I work with calls. Said a guy left an envelope for me. I was curious so I go get it. It was $100 and a thank you note. I felt bad that he came back for that. I really wasn't worried about it. I would hope if me or one of my kids was in that situation someone would help. 💕
The story at the end where the guy paid for the two 50 lb bags of dog food. And then the woman's clothes and makeup. What a darling man. Would even like to thank him personally myself. Whoever you might be bless you sir, that was a wonderful thing to do!!
One time I was at a Starbucks inside a hospital where my mother was having an appointment with her eye doctor and my card wouldn't go through for some reason. As I was about to cancel my order, the customer in line behind me said they'd cover my order for me. I couldn't thank them enough and am still grateful to them for their kind act to this day.
"Hilarious Reactions To Declining Cards While Shopping". First one was about people who had their house burn down and were saved by the graces of a kind manager. Absolutely hilarious seeing people cry because they lost everything, accurate title.
Someone threw a half parfait at me because when I charged them their card declined. I gave them a discount and still they got mad at me because they couldn't pay for the parfait. The damn thing was only $4. I cared less since other customers saw and show their compassion by giving me $5 tips.
Cashier here. I keep getting people asking "Why?!" like I'm supposed to know why their card declined. Thing is, I'm not even supposed to speculate per policy. So I just kinda shrug and say I don't know or "Could be any number of things." I mean, I really don't know, and it could be any number of things; I'm just not allowed to list those things. For real, though: Cashiers don't get to see your bank info when you swipe your card. We don't know why it's declining, only that you're showing your whole rear end to everyone in line when you act like a fool because you think I somehow know the answer to your money issues and you're upset that you don't have the instant gratification of purchasing whatever it is you wanted.
I know right!? At the store I work at, about 75% of our "Declined" cards are just the computer system acting up. Usually it'll go through on the second try. Our system has a few different codes that pop up if a card is declined, but the only ones we understand are "Insufficient Funds," or "Card Expired." Other than that, it's stuff like "Declined 4A" or "Declined 3F5" and we have no idea what it means. Typically the first thing I do - if it still won't work after swiping it again - is ask if they just bought gas, because in my town, it's common for people to stop by the gas station after work and then the grocery store. A lot of times, that's what's causing it. A lot of banks automatically put a 30-minute hold on a card that was used to buy gas. I don't know exactly why, but they do. If that's not it, I tell them they can try to withdraw cash from our free ATM (given that they're using a debit card), or call their bank/credit card company to verify what the issue is. Other than that, there's not much we can do for them.
Ianthe337 after calling for checks if we couldn’t approve it we just gave them this worthless little card that looked like the booklet was printed a decade ago. We were instructed to say nothing don’t even try and speculate against policy. I don’t even remember if that card had a number to call on it
I worked for an insurance co. A guy put his card # in for automatic payment & it rejected. He called wanting to know why. I told him the banks don't give us a reason; and, referred him to his bank. He kept asking. I kept telling. 5 or more times. Turns out the previous rep put the card # in wrong. This call got escalated & I had to hear about from my manager. He even said, "That guy was being a dick." When they told me the previous rep mis-keyed the card #, never mind that they didn't follow our procedure to repeat the card #, they just said 'try reinputting the card next time. I explained there's no way I could've known the previous rep made a mistake with the card #. That escalated call still stayed on my report & I ended up getting fired. Not for that, for specifically following orders that turned out not to work for the co. Transamerica sucks!
I used to not understand as a kid, seeing people get their cards declined then freaking out like it was the end of the world. Then, one dark and gloomy night at a Kum&Go, I was getting ready to buy a sandwich and my card was declined. It was just me and the cashier, yet I felt the tension of a thousand people staring down my neck. I started sweating, the cashier glanced up at me, I put a remorseful grin on and tried again, and it worked. And that brief amount of anxiety was enough to tell me everything. *Don't get card shamed, make sure you have money in your account brothers.*
My bank will let you withdraw up to $200 on a deposit, if your credit is good. I did that. Guy behind me apparently had bad credit, left the bank cursing & yelling, "How am I supposed to get bus fare back to my moms?" I left singing 'Zippity-doo-dah!'
Every time I’ve been declined it was because the systems aren’t talking to each other. Money is there.. I now carry enough cash on me to cover anything I’d potentially want to buy because I can’t count on systems used to complete transactions.
@@shannoncheney8155 I'm glad you at least understand. The amount of times people act like the cashier personally declined then is outrageous. Okay, I understand you have the money but there could be issues going on. Maybe somebody stole your identity, maybe a bill got auto paid that you forgot about, maybe one or both the machines are acting a fool. But it's rarely ever because of cashier error.
People always want to do this weird flex thing when they have their card declined. "I'm sorry, your card was declined." "There's thousands of dollars in there! How is that possible?" "I don't know. Let's try one more time, it might be the machine." "Obviously!" Once, I had a woman yell that we were stealing because she just got a notification from her bank. It wasn't until she tried to show my manager the message did she finally read the notification was actually trying to inform her that her card was declined.
That first one was beautiful. I love when people do stuff like that for other people. Mine is a second hand experience from when my best friend was a Wal-Mart cashier. A man comes up to the counter with over $500 of food and necessary items like TP, toothpaste, etc. because something (I cant remember what though) happened and he had to replace all of it. His card was declined three times, and she said how he looked like he was about to burst into tears. Then, a man came up and paid for the man's entire purchase. The customer, now in tears, cried and thanked him for what he did. She said that her faith in humanity was restored that day.
Unless the crew for the night had already had breaks. In that case, it all goes into the trash. Also, whether or not eating on the job is allowed depends on the manager. Most my assistant managers didn't care. I wouldn't have dared do that around the general manager.
@HappyFace Omfg I know. A lot of cars readers have a "Fallback" set up, where it'll tell you to insert the chip three times and then if it still doesn't work it'll let you swipe it. (I'm a cashier, so I have experience with it) I've had cashiers at other stores reset the process after one try, and I have to tell them to let the computer do its thing, otherwise it won't let me swipe it.
I feel like everyone should work in retail atleast once in their life so they know what its like. This automatically would make retail so much more bearable.
I want to give you a huge thanks for putting the song in your description and giving credit to the artist of the song. About 95% of people use music in one way or another and don't credit, even if it's fair use. Just today had someone ask me what a song was in a video I watched and helped them find it because the uploader was uploading a stream highlights which didn't have any artist or song info in the stream itself. So major thanks again.
Those customers who don't know how much is on their food stamp card and try to buy $400 worth of food with what turns out to be only $100 and then stare at their basket with dead eyes so they can extremely slowly decide what to put back. This hurts where I work, our ring speeds can get us fired if we aren't fast enough. I genuinely feel bad for them, everybody needs food, I just don't understand how they don't try to figure this stuff out before they try to buy more than they know they have.
platapusdemon I think some people were never taught how to properly shop and wait until they’re at the register to start doing the math or don’t do it at all. I.e sticking to a list, budgeting, keeping track/comparing prices, using coupons, and prioritizing items isn’t really taught in schools. It’s also looked down upon as you being too poor to shop “normally” (honestly it’s the smarter way to shop I don’t know when financial literacy became lame). I mean I get it, sometimes you just don’t have the money to get what you need and that’s unfortunate and shouldn’t be the case. But sometimes people aren’t spending their money wisely and that frustration should not be projected on cashiers. We aren’t the masters of your credit cards, we don’t decide if it goes through or not nor is it our fault if it doesn’t.
Reminds me of a joke: A guy wakes up from a bender in his own bed, with a glass of water & 2 aspirin on his night stand, his clothes neatly laid out. He stumbles down stairs & sees his son enjoying a deliciously prepared breakfast his wife made for the both of them. He asks, "Son, what's going on?" He says, "Dad, you came home drunk last night, wrecked the car in the garage, broke the umbrella stand on the way in, and were being a dick to mom." "Where is she? Why isn't she here yelling at me?" Oh, she went to the store. When she took you upstairs and started getting you undressed for bed, you said, "Leave me alone, lady! I'm married!"
@@jeredsizemore3108 no today at like 3 something. We had school supplies 90% off and she was convinced that her final total was too much. She litterally just bought alot and it took FOREVER to get through to her. By the end of it i had 5 other people in my line lol.
Happened to me at a Walmart once. After declining twice, the cashier said i must not have enough money. I tried the atm in front of us and it worked. Apparently the it kept declining because the bank's system detected fraud (?) But it let me get money from the atm.
Back when I worked at Dollar Tree I was told to never tell a customer their card was declined. “It’s embarrassing.” So when the declines popped up I would just say “error, try again.”
The first one has me crying. It reminded me of when something similar happened to my family and me, over a decade ago. I was in 4th grade and it was the second day of school when we were out as my parents tried to figure everything out. I never saw them cry then and even now my mom gets emotional but she still doesn't shed a tear when she's around us. I also remember my dad's first words to my brother and I as we ran up to him after having gotten off the bus, "We lost everything." If you've ever helped anyone out in any way after their house has burned down then you're a saint and I hope everything in your life goes well. 💜 (Edit: you know what I also remember? The bus driver driving slowly by on the way back [i live in a cul-de-sac] while everyone in the bus just stared. it felt like they were at the zoo and we were the animals. So screw that specific bus driver because all others I've had were amazing.)
I had my apartment burn down. I drove there from work, and a thoughtful coworker came with me. She had the idea to take the unwashed clothes stuffed in bags to be cleaned. They were the only clothes I had left. I talked to the dry cleaner about all the smoke damage. She decided to charge me at only her cost ..Later, I found out that I didn’t need a dry cleaner, but we were all just trying to get something done so I would feel like I still owned things. I had my car and a good job, but I was so stunned by the news that I would have been walking around like a zombie without both of those women. Then we got yelled at for 2 of us leaving work. Oh well. Don’t have problems on the company dime. It made what the helpful people did seem even more special. That was in 1986 and I still remember details like it was last week.
I was with a friend, he was buying a drink. I have $8 in my bank account because I'm a high schooler, bought a drink and his card got declined. He goes back to my car to get cash, I'm sitting there waiting for him and the cashier asks me if in close friends with him and asked if we were close enough for me to pay for his drink, I replied "I would but have $8 to my name". Turns out, one of his other friends mom was behind us and paid for his drink.
That’s not cool. Trying to guilt trip someone else to pay for their stuff just because you were there together. They have no idea about your situation .
Yeh, that happened to me at a grocery store once. I was mortified. I sheepishly said to the cashier, "I don't know what to say." He smiled & said, "That's OK." Totally made me feel better!
I was a cashier at Walmart near the holidays. A small family comes up that just Looks poor, with food nothing fancy but lots of good food. Gift card covered only part of it, they start digging in pockets for change. Obviously not gonna cover it, a gentleman behind them stepped up inserted his card and said Merry Christmas. Heartwarming. Temporarily restored my hope for humanity.
This lady was taking her young children to see a movie. I was working the closing shift and my manager wasn’t on the floor. She went through and got popcorn and drink for her kids. I ran all the cards but none of them would go through. The lady looked towards the theater where her kids had already entered and just sighed. Ive definitely seen my own mother there, and I know money is tight when you have that many kids and you still want them to be able to go out and do things. I ended up just pretending like I rang her card handing her a blank receipt and telling her not to worry about it. I knew I could lose my job. I was willing to lose my job over that lady I had never met. I know that feeling she felt
I have SEVERAL stories of bad customers and just bad experiences. But this is a good one. I was working a shift one day and one of our regulars came in. Single father of 4 teenage boys. Uses food stamps. Every week he comes in and purchases over $100 in food. One time he came in and his EBT card physically broke when he dropped it. Our system wouldn't let us put it in manually. I'm trying everything I can and a line is building up. It killed me but I had to tell him there was nothing I could do and he would have to come back with another form of payment. He just sighed and nodded to say he understood and walked out. The guy behind him said "he sure has ALOT of food." I explained the situation and without missing a beat he runs outside and talks to him. Then they both come back in and he pays for his food so his boys can eat. Warmed my heart and made the hell hole of a shift worth it.
I used to work at a CVS and we would sometimes have problems with cards that were unable to be read properly. If you can't swipe a card there is a way to manually enter the numbers using the touch pad, but most cashiers don't seem to know how to do this any more. It works even if the magnetic stripe gets messed up or the card gets bent, you just have to read the numbers and expiration date off of the card.
sparxva A lot of places have disabled manual card entry if it’s not a gift card or merchandise credit for fraud/scamming prevention purposes. They even discourage touching someone’s card at all for liability purposes. Even pin pads at a lot of places aren’t fully visible from the cashier’s POV so they cannot see the information on the card.
I'm a chain convenience store cashier, and we actually have no way to manually enter a card at all. Our corporate office deliberately removed that feature a few years ago for the reason given in the other reply. However, our pads can still allow chip cards to be swiped after a certain number of fails.
The last one was awesome and could have been my husband. He's done that a few times. We were stuck in a really bad spot and someone who worked at Walmart bought the food we needed when our card got declined. He got a better job and we are doing mych better and anytime this happens and he is there he always pays for them.
Customer had just filled out a finance application... declined. He had a sub-400 score. I didn’t think that was possible. So he pulls out his card... also declined. So he goads his wife into filling out a loan app. She was a homemaker. Never had a job. She had no credit history... meaning a number didn’t even register. In this case it’s nothing to be ashamed of, but she was so embarrassed that she made a bee-line for the exit. All the while he’s badgering me about what I can do to fix this for him. Uh, guy, you’ve had four bills in your life and you haven’t paid a single one. This isn’t a “me problem”
It doesn't happen anymore but man I cannot tell you how often I would go food shopping and get declined. It is the most painful feeling in the world especially when you have people to feed. Thankfully though things are getting a little better now. But as a disabled mom when your card gets declined you blame yourself, hardcore blaming happens.
I'm really happy to hear things are getting better for you!! I know you can hear "Don't blame yourself" over and over again and it doesn't help, but still I hope you don't carry too much guilt! Can't imagine how that feels being able bodied with no kids, so I wish you the best that things continue getting better for you 💜
@@ms-sulorah thank you so much sweetie. I think there's always going to be something everybody has felt guilty about. I'm sure these are things that you probably feel guilty about too. So definitely don't feel guilty about anything that you've done either. You have a wonderful week hun!
Not sure if this counts, but a few years back, my parents and I went to iHop. As we went in, a little old lady- maybe around 50/60 ish years old- was trying to get herself up onto the curb so that she could go in as well, and she was struggling to balance herself. My dad, being the gentleman that he is, helped her. We didn't think much about it. We got seated quickly and were already halfway through our breakfast by the time the same old lady gets sat down in a booth just a few feet away from our table (it's sad to think she had to wait so long). We saw her trying to order things off the menu, showing her purse to the waitress, and the waitress (who felt really bad for her) told her that the most they could give her for what money she had was a biscuit with a sausage patty in it. That's a tiny kids meal with little to no flavor and was in no way filling. The old lady looked disappointed but didn't complain and thanked her anyway. My dad flagged the waitress down and discreetly told her to give the lady the large breakfast sampler that had eggs, hashbrowns, toast with jelly, and sausage, along with a coffee and a side of pancake, saying he'd take care of the bill. The waitress did it, keeping us anonymous. When the waitress brought the food out and the old lady looked so shocked and asked her to take it back because she can't afford it. The waitress told her that some other diners ordered it for her so she could enjoy a nice breakfast and the lady nearly cried. (My dear mother is an absolute crybaby and had to excuse herself to dry her tears in the bathroom.) The three of us watched her tear that entire breakfast platter up like there was no tomorrow and she only left a part of the pancake and a bit of hashbrown. She savored every bite. As we left, I decided to hang back outside just out of curiosity, and the waitress and the lady were talking. I couldn't hear them cus I was outside, but the waitress pointed to our cleared table and thethe lady looked at it and grabbed the waitress's hands and said something to her. Once again, I don't know what she said but I can assume it was something good from the look on their faces. I'm as much of a crybaby as my mother, by the way. I cried on my way home. I don't think anyone else in the diner noticed besides the waitresss. I don't even think my parents remember this. But I do. I hope that woman has been having a good life since then.
I once had a guy with 4 rejected credit cards lecturing me about how wealthy he was and how I should be looking up to him. Eventually cursed me out and just started announcing how he had more money than i would ever see before walking out.
This is a little off topic. Was at Walmart and this skinny dude was trying to buy a dozen eggs. Card declines, he gets a look on his face takes the eggs and starts walking toward the door. I called him out and told him I would buy them for him. It wasn't worth stealing over.
Working at a movie theatre in the 90s, when you were asked to randomly call the bank to verify. Nothing malicious, plenty of funds in account, just a quick phone call. 99.9%, customers understood. One snotty customer became aggressive, claiming his daily limit was $$$$ etc. etc. Even after explaining this is a bank thing, not our theatre thing, he was still being a jerk. After the bank authorized the sale, he huffed with a sneering comment. Okay, game on! Me: Two tickets? Who is the other ticker for? Customer: My son. Me: How old is he? Customer: 16. Me: I'm sorry, sir. The movie is rated X. I cannot legally sell you a ticket for him. Customer: Well, he's almost 17. Me: Doesn't matter. You told me he's 16. I must refuse sale. Blah Blah Blah random insult before storming off.
I heard an epic story on Reddit about a cashier that stopped a family from using a stolen card. They had purchased a shit ton of stuff and wanted to return it and they wanted cash, by they weren't getting it. The money would be put back on the card and they couldn't have physical money
a little off topic but kinda the same, this family of 7 was in my store buying shoes all got two pairs, was being so rude to everyone in the store and the staff. loud bratty kids, the mom goes up to the counter and asks if she can sign up for our credit card, well we don’t have one for our store so I tell her we have a rewards program not a card and she screams at me at how ridiculous that is and that she’s not gonna buy all the shoes if it’s not on a credit card and they all storm out 🤣🤣🤣
My first job we had this gentleman come into our fast food place and tried to get the cheapest thing on the menu. Like a dollar cheeseburger and a fry. He didn’t have enough change. He was clearly homeless, probably drunk but I told my manager to let him get whatever he wanted and I would pay for it. As I left work that day he was sitting there eating his food and I gave him some apple pies to eat too. He came in once a week for almost a month and each time I happily paid for his whole meal no matter what it was.
Usually, when someone’s card declines, I will redirect them to the pin pad that says “declined” and tell them a problem happened. Before we got chip readers, the most common cause for a declining card was someone trying to run credit as a debit, which declines by default, but will work if run as a credit like its meant to be run. Most people don’t get that far because they realize their credit card doesn’t have a pin, but some people are just in auto mode and enter a pin they have on a different card.
My card used to get declined all the time when I was poor. I wasn't balancing my checkbook, I'd just go to the grocery store and cross my fingers, hoping I could get away with something to eat. Sometimes I could get away with getting food or gas if something else hadn't cleared yet. Back then I knew that gas stations only took a dollar out at first to make sure the card worked, then pushed the rest through a few days later. I was robbing Peter to pay Paul. It felt like stealing but I was desperate. It was definitely the low point in my life. I developed what I call "checkout anxiety" from it. Never knowing if my card was going to be declined in front of everyone else in line. That was 10 years ago. Fast forward to a few months ago. I'm doing really well financially and I make sure to track every single penny that goes in or out of my checking account. I know how much I have to spend, to the penny. I'm at Petsmart to get cat food and my card is declined. I'm like "no way. the money is there" but that anxiety hits me again. I try again. Declined. I try swiping instead of the chip. Declined. Now I'm freaking out. I decide to head to the grocery store to buy a soda and see if it works. Declined. I try swiping. Declined. I start getting fraud alert texts on my phone. I reply that all attempted transactions were mine. Now I'm in a panic. It's grocery day and I can't use my card. I can't get food. So I head to the bank and take out cash. I tell the teller what's going on and they're stumped. There's no notes in my file about anything. No hold on my card. I try the card a few days later. Declined. Swipe. Declined. Fraud alerts on my phone again. Turns out the chip broke somehow. Ordered a new card and it's fine again. But man...those few days were filled with really nasty flashbacks. It was awful.
That was the Best End to a Story I have heard in a long while. Warms my heart to see there are still good people out there. (I lost everything in a fire, it's so hard starting over).
I don't work register, I happened to be the next person that needed to check out. This one time a guy was trying to buy a pack of cigarettes. He tried using three different gift cards to pay for it but they all declined. He tried to use his bank card, it was also declined. I was with my parent and he looked at us and asked "One of ya'll wanna help?" My parent and I both shook our heads. Normally I'm a generous person and am willing to pay for another person but he was trying to buy cigarettes. As a medic, I don't encourage bad habits like that so there was no way I was gonna pay for it. He then said "C'mon, what would Jesus do?" And without missing a beat, I said "Not buy cigarettes." He called me and my parent heartless and left. I retold the story to my coworkers and they all had the same response to the Jesus question.
I had my card declined before and it was kind of funny. My brother visited with his wife and daughter, they lived 6 hours away, and my niece liked some toy I had. I didn't play with it but still wanted to keep it so asked her parents if I could take her to the mall and get her some. They said yes so we went. Looked at several stores but couldn't find the ones she liked. I was young, had a decent job, and no real bills so had more money than I needed, no not a lot but like I said no bills. So as we walked the mall looking since she was my only niece I basically bought her anything she wanted, and not just for her. She asked if she could get her parents a present, she asked not just said I want to get them that so no she wasn't spoiled. Eventually my card got declined. I wasn't even close to my limit so wasn't sure why and before cellphones were common so couldn't call. When I got home I had a message from my credit card company to call them. Turned out since a lot of purchases I don't usually make all happened in a short time they thought it was stolen lol. Never found the exact toys we went for so I think I just gave mine to her.
I’ve only had my card declined a few times for silly reasons. One memorable one was when my sister was graduating college and moving a few states away. I decided to get her a handful of gift cards to local chains native to that state. Two cards and about 20-30 dollars spent, card declined. Tried a few websites and checked my bank account before I called. Their fraud system had been the case, which I understood and got dealt with quickly.
I have so so many stories to tell there was the lady who's card kept getting declined she insisted I must be doing something to cause it because I kept hitting a button before her card would go through I was hitting the debit button to process her card. Another lady was complaining the whole time in line and while I was ringing her up can't remember about what so when her card declined she threw the biggest bitch fit and she had reusable bags so she just dumped all her stuff on the floor to get her bags so while I was cleaning it up I said I hope your day is as pleasant as you are she got pissed and said well then I'll have a great day I hope you have a shitty day lol. But mostly I have people say what? My card CAN'T be declined I have money see? Proceeds to show me their bank account which has a lot of money in it. Me: ok but your card is still not working.
Had it happen to me. If it's my credit card, I laugh it off and make a joke about forgetting to make a payment. If it's my debit card, I rightly freak the fuck out and call the bank. Lol
This happen a few years ago. I was on my way home as I was told to pickup some milk after I got what was asked I when though a self serve counter. young mother was attempting to buy baby formula her card declined as I finished with my item I asked her who much was the item she said 20 bucks and without hesitation I tapped my card on the efpos do hicky and paid for her, best feeling ever
There was this arm at our 7-11 that we always loved using. When it first happened the 7-11 worker said nothing they could do about it. So what happened was that there was a 20$ bill left in the tray. So we thought a person forgot it. But it happened a few times. It even gave us 20$ more than what we asked for and more then the receipt said so we again told the 7-11 worker since there was no number on the atm to call. It happened all summer. It was the only atm in our town that was fee free if you had an account with our bank. And all of a sudden that atm left shortly after school started. My hubby also said he saw the machine shoot a twenty out while he was walking to it to use and there was nobody there and nothing on the screen. So it seems that it just shoots twenties every now and then. It gave us 60$ total to us over time.
first one actually made me choke up a bit...i too worked at the big orange and had a few times people come through my line where they were having a bad day and my ability to toss them a bone made their day better...my favorite was when i worked at the most advance of parts places and a gentleman came in with his daughter, who he just got custody of that day and not more than an hour prior, came in looking for a part to get his car back running (i dont remember the part off hand, but it was something related to the ignition system)...we had the part but it was $50 (ish) and he said he couldnt afford it right now...i asked how he was getting home with his daughter, and he said they were staying at a hotel provided by his aunt who worked there...i said i was sorry and he said he didnt mind, he had his daughter and that is all that mattered to him and then he walked out...out came my wallet, my cc, and i bought that father his part...i chased him down across the parking lot of the near by dennys and handed him the part and a $20 bill to take his kid to dinner on me...i struggled for 14 years to get custody of my daughter...i knew his pain... not looking for kudos...just never had a place to tell that one...im getting choked up typing this...i hope they are well! EDIT: last one choked me up too...i must be getting soft in my old age...
You can't put a senior discount on top of a military discount. The story is fake. There is also a charity option for giving stuff for families like this if it was real. Just feel good bait for likes
I have had one time where the customer's card didn't go through the first time. (Happens all the time) i asked the customer to swipe again and he started accusing me of charging him twice. He continued berating me with swear words and saying he was going to sue the company if there was a dime extra added to the transaction. The thing is, this was the last day the business would ever be open because we were going bankrupt. By the end I was so stressed out and holding back tears. But as he was leaving I got the nerve to tell him he should come the next day even though both of us knew very well that the business would not be open...
My bank is the same. Always having to ring to confirm something isn't fraud. But don't mind, because it helped stop someone when they cloned my husband's card
I was 23 years old, and had lost my job. I was humiliated when my Visa card was declined when I was buying a much needed pair of shoes. The cashier was kind and polite. I choked up and excused myself as inconspicuously as I could. I had to go to my job interview wearing non-office-worthy shoes, but I got the job. Phew.
I was at a Dollar General once and needed some basic items like bread, sugar etc. Well, when I went to checkout I realized I forgot my food stamp card. The cashier lady paid for me out of pocket. It was only maybe 20 dollars but it still made my day.
I'm a cashier, I often see little kids buying basic groceries (milk or bread or some other staple) and maybe a candy for themselves, they look so sad when they come up short and ask to put back the candy. I always say don't worry about it and pay for the remaining balance. Same with the elderly. There's also this homeless man I see every few weeks. He buys food for himself and his dog, the last time I saw him he didn't have enough money for it all and he kept taking off his food till he was left with only the dog food and bought that. on my break that was right after that transaction, I gathered the food he'd taken off and bought it before taking it out to him since I knew he was hanging outside with his dog as it ate. It hurt my heart to know he wanted to make sure his dog was fed over himself.
I had a card declined during grocery shopping; found out Chase had stopped an overdraft on my card caused by a thief who stole my card and took their girl to Miami with my stolen card information. They didn't make it passed $120 and Chase refunded the whole thing as a first time theft. I now carry a scan proof wallet and avoid card readers notorious for theft hardware
i still remember the woman who had her WIC check not work. her cart was full of baby food and supplies. she lays her head down on the register belt and just kinda lays there, head in her arms, and i can't help her. that was four years ago. i hope she's okay now
I once managed to de-magnetize my card with my work nametag when I worked at Target. I didn't realize that I did, until I was out of state, at a convention, with no way to pull out cash except go to a Chase Bank three cities away. I got the cash, and dude I was trying to buy stuff from kicked me out of his booth because he didn't want to deal with a declined card again, even though I had cash. Literally went through hell to pull out $100 to be turned away. Oof. I once had a dude steal a nerf gun from GameStop when I worked there, because his card declined and he thought I was judging him. I didn't judge him until he walked out of the store flipping me off with a $7 clearance nerf gun under his arm.
5 років тому+1
Who is old enough to remember when you could still buy groceries with a check and if it bounced they would display it to embarrass you? It still lives in in a classic Seinfeld episode
I love to be that cashier that helps people out...I know that it's not always a dire story, or maybe even not a real problem, but seeing people smile from the gift is always heartwarming. There are a few that really come to mind...and I have had people do it for me, too. Always pass it along, people...kindness pays, in the end. I had just lost a job that I really cared about, and I kid you not...the very next day I was standing in the grocery line, and the woman in front of me gets $20 back in her change....and just turns and hands it to me. She didn't know me....had no idea that I'd just lost my job...and I just about cried.
whats wild is i forgot to tell my bank last summer i was going to the UK for a while and i never once had my card declined even tho i was staying in london AND various places in scotland, but my aunt had hers declined when we went out of state for thanksgiving one time
If you buy the tickets to travel out of the country on the same credit card then the bank already knows when you are leaving. It doesn't surprise them when you fly to London on the airplane ticket you bought to London.
When I was a manager at a liquor store, we had a regular lady who was a Bi**h. She bounced a check there once and from then on, we didn't allow her checks. Well one day she didn't have her card, she went off on my employee. I came up and said ma'am you remember when I had to go to your house for your bad check? Well yeah but I paid that, she said. Me: you will never write a check here again, what about your debit card? Lady: I'm going to call your boss. Me: hes right here... My boss: said lady you aren't welcome here anymore.
Last year I was a freshman in college. 18 years old, first time away from home. I took the bus to the store to get some Halloween stuff. Get to the register to pay, card's declined. Turns out I didn't know how PayPal works and you have to set it up with your bank to transfer money into your acct, etc etc. Anyways, I had to leave my stuff and I went into the bathroom and sobbed. For like 20 minutes. My aunt called me while I was crying (because my dad told her what happened) and she talked me through it so I could stop crying enough to ride the bus back to my dorm. But once I got back I went to bed and cried even more. I grew up poor, like utilities getting shut off every few months and having to make arrangements with the electricity people to not get our power shut off type poor. So that moment was really awful for me, it took me back to wanting to buy things at the store as a kid and being told no every single time because we simply couldnt afford it. But that experience has made me insanely careful with my money now. I always check and make sure I have enough before I go shopping.
I visited an old college buddy in the Dallas area many years ago, and we went to an upscale mall on Saturday afternoon. While there, the computer center where VISA charges were approved and processed crashed. And charges just didn't go through - they were rejected as insufficient credit on the cards. An actual wave of sound from yelling and shrieks of indignation rolled through the entire mall. It was amazing!
On the other side you have cashiers blaming the customers for faulty machines. A few weeks ago that happened at the grocery store, as soon as I stuck the card in it returned an error. I'd used my card not long before that, I'd checked my bank balance not long before. It wasn't like a delay then a decline, I stuck it in and it declined immediately so it should have been obvious. On the 3rd try it ran, she didn't apologize, I never went back.
my credit union's fraud alert is so sensitive, if I use my debit card on a purchase that's over 200 dollars, at a store I don't frequently shop at, it'll decline it, then I'll get an automated phone call about a minute later, asking if this particular transaction was legitimate. So basically if I want to upgrade my desktop PC and go to microcenter for new components, I already know I'm gonna have to go through that shit, since I maybe shop there once or twice a year.
Never fails when you get an old person in line, the card declines, then they accuse you of trying to steal their money. I will never forget that lady at my very first job, I was young and had no self-esteem at the time. She was all happy and bubbly, but as soon as her card declined, she started screaming at me how I was trying to steal her money and she didn't trust me. She goes over to customer service which was only several feet away from my register, gets my manager, and proceeds to scream across the whole store that I was trying to steal her money. I was so humiliated at the time.
Fine jewelry saleswoman here. Sometimes soldiers come for gold chains and we have to let them know when they decide on the chain that they should alert their bank they're going to make a big purchase because: A) bank will halt all big and unusual purchases. B) call center might not pick up right away. C) forces customer to pay with Card 1, Buddy 1's card, and whatever change is in their pockets and between car seat cushions, and Buddy 2's card.
I used to work at a place called main event basically a better chucky E cheese, so lots of kids come through. I had a tip jar but as an ugly guy you don’t get a lot of tips even if you’re incredibly nice. But every once in a while I got a kid who didn’t have the money to pay for a drink or snack so I usually took money out of my tip jar and helped the kid pay for it. Just small things can make someone’s day all I can hope is someone pays it forward
From all the time I was a cashier I never witnessed one of this wholesome stories about people helping other people pay, oh no, I only got the crazy ones who would snap and yell at me that I was for sure doing it on purpose....yeah, because that's what cashiers want, to go mess with strangers and their stupid cards.
As a cashier, it's been ingrained in my brain thanks to training and watching many many thieves, people with fake money or stolen cards, to treat the customer greatly, but also to take everything they say with a pound of salt and to watch out for any suspicious activity like a hawk. Even listening to these declined stories where the people would break down or say they're going through a rough time in their life, there's my training that makes me say "Yes but... how do we know that's true?" Such as the family whose house burned down. On one hand, great for that manager to give them so many discounts to drive the price down, but at the same time, how do we know they're telling the truth? I don't mean to sound accusatory, but when you're in a place full of items that people would rather steal than purchase honestly, you have to watch people closely, make sure they didn't casually slip anything in their pockets or under their shirts or some just walk out with the item blatantly in hand.
I only had this once at Panda Express and I was so happy to just have one single $20 note on hand to get out of that situation. Card proceeded to work in every other store, so I guess it was their system.
Went to the gas station after work to grab some smokes, card was declined. I thought thats odd i checked my account before leaving and had money in it. Checked again and only had a couple dollars left. Logged in and checked the transactions and found that my 7 year old son had purchased $1200 worth of games and add ons in the xbox store. I couldnt even be mad at him as he didnt realize he was using real money to buy the stuff. Was kind of my own fault for setting up auto renewal for xbox live. Microsoft was actually pretty helpful and the sound the guy made when he looked at the account was actually pretty funny. In the end i managed to get $700 refunded and taught my son that he cant just download everything in the store.
Can someone explain to me how one doesn't know your bank account is empty and still tries to go shopping? I'm 17 so I don't pay bills yet, but I work 40 hours a week and pay for car insurance and gas money, so for me it is obvious to check how much money I have before I go shopping.
Most of these declines are on credit cards. People who have masses of credit cards don't check the limits because they probably either have no intention of paying them back, or are too foolish to realize they will have to pay it back. Bank declines can be a variety of reasons. Yes, a good portion probably just don't check (a bad thing to do). But you can also get caught by surprise. Miss-timing an automatic payment, get hacked, bank errors, getting a false fraud flag, paycheck didn't deposit, etc. When you get to a point in your life when you are constantly busy, it is easy to just assume the account is ok.
You guys should watch a UA-cam channel called “Graham Stephan” to get financially educated. You basic think that anyone who uses a credit card to buy anything can’t pay it back, which is simply not true, as there are many benefits to using them rather than cash/debit card.
You guys should watch a UA-cam channel called “Graham Stephan” to get financially educated. You basic think that anyone who uses a credit card to buy anything can’t pay it back, which is simply not true, as there are many benefits to using them rather than cash/debit card...
There are other reasons a credit card gets declined that have nothing to do with not having enough money. Common examples include buying something worth more than $100 in a store where you don't normally shop, or making purchases outside of your state on a trip away from home. The fraud detection algorithms used by the banks can be a little touchy.
7:27 Unless it's like 30 mins drive to the nearest groceries store for groceries after the fridge has been empty for long enough, I too also must collect points when shopping (even groceries) Tho mine was a phone app and I can use shopping points to redeem free food/snacks which is helpful whenever I'm struggling atm
My very first job as a young teen at a grocery store. Had a lady come up. Rung her up with no problems. She tried to swipe her card, declined. I tried to help her but it declined a few more times. She lost it. She stood there yelling at me how I was trying to steal her information. Goes over to customer service (which is at the front of the store several feet from my register), gets a manager, then starts yelling across the store at me accusing me of trying to steal her information. Manager comes over like it's my fault, tried to swipe her card a few times, declined. Then the lady turned on her and started yelling at her that she was trying to steal her information. She left the store mad at us thinking we were trying to steal her money. Crazy lady
I used to work in a cinema. Our card readers would effin' awful. Everyone had these weird tricks to get them to work. Some would wrap the card in paper then swipe. Some would swipe upwards. Some would swipe at mach 7. I had the superior method... Manually enter their card info into the system. Took about as much effort as the other methods. Seemed more professional. This secret was bestowed upon me by someone else who worked there. We were the only two that knew how to do it. I never found out why she swore me to secrecy...
My women infant child(WIC)card was declined. I was buying formula for my 6 month old twins. My twins were on special formula and it cost about 30 per a can. I was counting out my cash, I knew I didn't have enough. The person behind me paid for the formula. He told me babies need to eat and not to worry about it. Apparently my wic wasn't loaded due to a computer error.
Oh my lord. I work at a credit union, so I could tell about dozens of stories about people coming in and yelling at us because their card had declined somewhere. I think probably the most infuriating one I had recently was some guy swearing is up and down because he went to use his credit card for something, but he checked his balance beforehand and it was at 0. It's a credit card. The balance is what you owe. He has a 0 balance and around $10k in available funds. English wasn't his first language so it took two tellers and a manager and about twenty minutes to explain it to him. Usually I'm sympathetic to people who speak limited English because I work in an area with a huge immigrant population. This guy was being really nasty so I had no qualms about looking him dead in the eyes and explaining it to him in terms that made it sound like I was educating a five year old.
I used to work at a hunting store. Name starts with C and rhymes with Ascela’s. One guy was getting increasingly frustrated over his membership card not working. I try to calm him down and encourage him to keep trying. A lady behind him then said something along the lines of “Please don’t yell at her, sir. She is only doing her job.” He whips around and EXPLODES at her. Like, he went Mt. Vesuvius and she was Pompeii. *”YOU MIND YOUR OWN DAMN BUISNESS! GET THE HELL OUT OF HERE! YOU YOUNG PEOPLE ARE WHAT’S WRONG WITH AMERICA!!!”* (note: I was 21 at the time this happened, so I assume the last part was directed at me as well) Luckily, my team lead was nearby on another register and heard the whole thing. I managed to subtly signal her over, and she came over and handled it. After he left and I apologized to the lady who got screamed at, my lead praised me for keeping my head and remaining calm throughout that.
I wish I saw these kinds of heartwarming moments at work. Usually I just get funny looks, huffing and puffing, accusations of lying, shit like that. Mostly tourists, who apparently don't consider that their bank's anti-fraud system is just a little bit twitchy about them using a card 200+ miles from home.
Yea the house fire one , that manager deserves a raise or something. My house caught fire in middle of cold ass January around 12 or 1 at night. Black smoke woke me up thankfully and the fire was to big and too much black smoke n what not to even try to look for the house phone that we had at the time and I of course didn't have mins on my phone that night .. there's just so much fucked up shit going on in general in my life and with my family that all just really made shit worse .. anyway got up immediately ran out to the kitchen saw huge fire up to the ceiling..ran to get my step mother out the house . Ran down the street in just leggings and a tee shirt to bang on my friends parents doors .. thankfully my friend was actually home ..it felt like forever banging and waiting for some one to answer ..she finally did and I told her call the fire ppl and ran back ... And ended up finding my step mom had to of for w.e fucked up reason gone back inside ..she really was inside just pacing back and forth in the kitchen where the main fire was and I had to drag her ass out and make sure she stayed out . Then my friend ran over by that time and we immediately starting trying to save the two dogs the front door was locked so I went into the basement window thankfully wasn't yet on fire or filled with smoke yet but was dark as shit ..running around yelling for both dogs .. found the lil wiener dog thru his ass out the window and couldn't find our st.bernard came back out and couldn't just not keep try to get him so my friend was able to karate chop kick the door open and I yelled and yelled for him ..at that point I couldn't even try to keep going in up the stairs but I kept yelling and again what seemed like forever ..out of no where that big ass dog stuck his head up out the inside basement door and was able to get him out ..he was covered in black smoke and black shit coming out his nose ... He had to of been hiding some here upstairs the whole time then went down stairs when he heard me yelling ..which I'm greatful for the way it happened since there was probably not going to be a way to get his big ass out any window . My dad worked nights so it was only me my step mom and the dogs ....and the entire time after I got my step mom out the house the second time she was literally bitching and yelling at us to not ruin the house what so ever as if it fucking mattered at that point ...even when we needed to save the dogs me and my friend looked at each other and both said fuck the door and the fucking house dude wtf .I was not going to have my dad's house burn up and then also have his dog die in one night ... I had to call my dad at work and tell him too ..he showed up faster than the fire trucks did ..and the fire house is located only 4 mins away .. ever since all this happened my step mom has never ever ever said any part of the story even close to what actually happened AND still to this day comes up with completely different story's as to what happened knowing damn well I ,my friend and her know and have said what actually happened and our shit never changes . And of course all of her versions are of her some how being the fucking hero .. the ones that make me the angriest are the ones where she says she saved me and all the different ways she saved me ...and the fucking dogs .my dad doesn't even stop her either he just lets her go on and on each time with her shit . Anyway after all was said and done had no where to go and stay unless it was out of our own pockets ..which was either place to stay or eat/ pay bills that are needed to be paid. I wish we had just one person like that manager help us during that time ..
i work at chick-fil-a and sometimes when the people outside who take orders with an ipad swipe cards, they get declined and won’t show up on the ipad, so we have to tell the people at the window. This one lady regularly came in at lunch, would swipe her card outside, and expect it to go through without charging to her account. This is not the case. Every single time she came she would throw a fit, and on multiple occasions we would hand the food out of the window before asking for payment, and she would throw it back through the window at us. so yeah
The first one was so heartwarming that I got heartburn from it.
Ok buddy...
Rob Bob42069 what?
You said you got heartburn so I thought you were joking about their house burning down.
Rob Bob42069 what no!
Oh... well it was a missed opportunity
Everybody gangsta till their card gets declined while shopping.
Right
Wrong
Ooh i see a theme occurring
I don't see a theme. You're insane.
@@truth9958 i mean that dagan has been posting everybody gangsta comments recently
I was a waitress a guy came in with two kids. They got a pizza and a few other things. The bill was like $25. He gives me a card, it's declined. I tried it twice, nothing. He looked embarrassed and horrified. He pulled out $12 said he was so sorry it's all he has. I said don't even worry about it just keep it. I was just going to pay it myself. He said thank you so much I'll bring it back to you when I get paid. I said don't worry about it. I really didn't want the $ back. A few days later I'm at home a girl I work with calls. Said a guy left an envelope for me. I was curious so I go get it. It was $100 and a thank you note. I felt bad that he came back for that. I really wasn't worried about it. I would hope if me or one of my kids was in that situation someone would help. 💕
Oh that’s nice! Well i guess what goes around comes back around for sure. Karma is ideally a bitch but you got in his good side
You're an amazing person I hope you have a great day!
Karma isn’t always a bitch, you know?
You’re an angel
The Celestial Vegan how so?
My card declined to $1.40 Doritos a few days ago :(
Atleast Imgenuine oof
damn. that hurts my g. :(
I know that feeling. And idk if it's better or worse when it happens at your place of work in front of your coworkers.
we’re so sorry op.
F
The story at the end where the guy paid for the two 50 lb bags of dog food. And then the woman's clothes and makeup. What a darling man. Would even like to thank him personally myself. Whoever you might be bless you sir, that was a wonderful thing to do!!
Stories like that give me some hope for humanity.
She could've put back the clothes and makeup
One time I was at a Starbucks inside a hospital where my mother was having an appointment with her eye doctor and my card wouldn't go through for some reason. As I was about to cancel my order, the customer in line behind me said they'd cover my order for me. I couldn't thank them enough and am still grateful to them for their kind act to this day.
Chris Teet and then everyone clapped... or they should have.
"Hilarious Reactions To Declining Cards While Shopping". First one was about people who had their house burn down and were saved by the graces of a kind manager. Absolutely hilarious seeing people cry because they lost everything, accurate title.
Someone threw a half parfait at me because when I charged them their card declined. I gave them a discount and still they got mad at me because they couldn't pay for the parfait. The damn thing was only $4.
I cared less since other customers saw and show their compassion by giving me $5 tips.
$4?!
That better be one hell of a parfait!
I can buy a half gallon for $2.69.
Nice
@@NarwahlGaming
They're normally $6 probably $7 by now since the owner is a dipshit
@@NarwahlGaming food is like clothing, you pay for the name brand more than the actual materials.
Customers would rather blame the cashiers.
Most of these are not "Hilarious" they're downright sad.
Very true
Cashier here.
I keep getting people asking "Why?!" like I'm supposed to know why their card declined.
Thing is, I'm not even supposed to speculate per policy. So I just kinda shrug and say I don't know or "Could be any number of things." I mean, I really don't know, and it could be any number of things; I'm just not allowed to list those things.
For real, though: Cashiers don't get to see your bank info when you swipe your card. We don't know why it's declining, only that you're showing your whole rear end to everyone in line when you act like a fool because you think I somehow know the answer to your money issues and you're upset that you don't have the instant gratification of purchasing whatever it is you wanted.
I know right!? At the store I work at, about 75% of our "Declined" cards are just the computer system acting up. Usually it'll go through on the second try.
Our system has a few different codes that pop up if a card is declined, but the only ones we understand are "Insufficient Funds," or "Card Expired." Other than that, it's stuff like "Declined 4A" or "Declined 3F5" and we have no idea what it means.
Typically the first thing I do - if it still won't work after swiping it again - is ask if they just bought gas, because in my town, it's common for people to stop by the gas station after work and then the grocery store. A lot of times, that's what's causing it. A lot of banks automatically put a 30-minute hold on a card that was used to buy gas. I don't know exactly why, but they do.
If that's not it, I tell them they can try to withdraw cash from our free ATM (given that they're using a debit card), or call their bank/credit card company to verify what the issue is. Other than that, there's not much we can do for them.
Just tell them, "Oh, the people at the bank must be having sex and laid on the decline button, again."
Consumer culture
Ianthe337 after calling for checks if we couldn’t approve it we just gave them this worthless little card that looked like the booklet was printed a decade ago. We were instructed to say nothing don’t even try and speculate against policy. I don’t even remember if that card had a number to call on it
I worked for an insurance co. A guy put his card # in for automatic payment & it rejected. He called wanting to know why. I told him the banks don't give us a reason; and, referred him to his bank. He kept asking. I kept telling. 5 or more times. Turns out the previous rep put the card # in wrong. This call got escalated & I had to hear about from my manager. He even said, "That guy was being a dick." When they told me the previous rep mis-keyed the card #, never mind that they didn't follow our procedure to repeat the card #, they just said 'try reinputting the card next time. I explained there's no way I could've known the previous rep made a mistake with the card #. That escalated call still stayed on my report & I ended up getting fired. Not for that, for specifically following orders that turned out not to work for the co. Transamerica sucks!
I used to not understand as a kid, seeing people get their cards declined then freaking out like it was the end of the world.
Then, one dark and gloomy night at a Kum&Go, I was getting ready to buy a sandwich and my card was declined. It was just me and the cashier, yet I felt the tension of a thousand people staring down my neck. I started sweating, the cashier glanced up at me, I put a remorseful grin on and tried again, and it worked. And that brief amount of anxiety was enough to tell me everything. *Don't get card shamed, make sure you have money in your account brothers.*
Every story must start, "One dark and gloomy night at a Kum&Go" And that is fact
My bank will let you withdraw up to $200 on a deposit, if your credit is good. I did that. Guy behind me apparently had bad credit, left the bank cursing & yelling, "How am I supposed to get bus fare back to my moms?" I left singing 'Zippity-doo-dah!'
ok its not that bad right
Every time I’ve been declined it was because the systems aren’t talking to each other. Money is there.. I now carry enough cash on me to cover anything I’d potentially want to buy because I can’t count on systems used to complete transactions.
@@shannoncheney8155 I'm glad you at least understand. The amount of times people act like the cashier personally declined then is outrageous. Okay, I understand you have the money but there could be issues going on. Maybe somebody stole your identity, maybe a bill got auto paid that you forgot about, maybe one or both the machines are acting a fool. But it's rarely ever because of cashier error.
People always want to do this weird flex thing when they have their card declined.
"I'm sorry, your card was declined."
"There's thousands of dollars in there! How is that possible?"
"I don't know. Let's try one more time, it might be the machine."
"Obviously!"
Once, I had a woman yell that we were stealing because she just got a notification from her bank. It wasn't until she tried to show my manager the message did she finally read the notification was actually trying to inform her that her card was declined.
That first one was beautiful. I love when people do stuff like that for other people.
Mine is a second hand experience from when my best friend was a Wal-Mart cashier.
A man comes up to the counter with over $500 of food and necessary items like TP, toothpaste, etc. because something (I cant remember what though) happened and he had to replace all of it.
His card was declined three times, and she said how he looked like he was about to burst into tears.
Then, a man came up and paid for the man's entire purchase.
The customer, now in tears, cried and thanked him for what he did.
She said that her faith in humanity was restored that day.
Heard this at a store
"But i just got my paycheck a minute ago!"
I did tho
The card was just smudged
Ah good
Moonflower Yeah, they managed to spend their entire paycheck in a minute lol.
Deposited money can take up to 24 hours to be available. Also, the paycheck has to actually be deposited!
14:26 that customer knew what he was doing and pulled you a solid.
Noah Mulder yep
Unless the crew for the night had already had breaks. In that case, it all goes into the trash. Also, whether or not eating on the job is allowed depends on the manager. Most my assistant managers didn't care. I wouldn't have dared do that around the general manager.
Oh its alaways our fault when the card decline. I dont' know how many times I got yelled at becuse of that....
The chip on my card fails half the time and I have to end up swiping. Those f-ing chips truly are the mark of the beast
@HappyFace Omfg I know. A lot of cars readers have a "Fallback" set up, where it'll tell you to insert the chip three times and then if it still doesn't work it'll let you swipe it. (I'm a cashier, so I have experience with it) I've had cashiers at other stores reset the process after one try, and I have to tell them to let the computer do its thing, otherwise it won't let me swipe it.
I feel like everyone should work in retail atleast once in their life so they know what its like. This automatically would make retail so much more bearable.
I want to give you a huge thanks for putting the song in your description and giving credit to the artist of the song. About 95% of people use music in one way or another and don't credit, even if it's fair use. Just today had someone ask me what a song was in a video I watched and helped them find it because the uploader was uploading a stream highlights which didn't have any artist or song info in the stream itself.
So major thanks again.
Those customers who don't know how much is on their food stamp card and try to buy $400 worth of food with what turns out to be only $100 and then stare at their basket with dead eyes so they can extremely slowly decide what to put back.
This hurts where I work, our ring speeds can get us fired if we aren't fast enough.
I genuinely feel bad for them, everybody needs food, I just don't understand how they don't try to figure this stuff out before they try to buy more than they know they have.
platapusdemon I think some people were never taught how to properly shop and wait until they’re at the register to start doing the math or don’t do it at all. I.e sticking to a list, budgeting, keeping track/comparing prices, using coupons, and prioritizing items isn’t really taught in schools. It’s also looked down upon as you being too poor to shop “normally” (honestly it’s the smarter way to shop I don’t know when financial literacy became lame).
I mean I get it, sometimes you just don’t have the money to get what you need and that’s unfortunate and shouldn’t be the case. But sometimes people aren’t spending their money wisely and that frustration should not be projected on cashiers. We aren’t the masters of your credit cards, we don’t decide if it goes through or not nor is it our fault if it doesn’t.
That one about the woman's account getting suspended BC of her husband's expensive Christmas present had me in stitches XD
Reminds me of a joke: A guy wakes up from a bender in his own bed, with a glass of water & 2 aspirin on his night stand, his clothes neatly laid out. He stumbles down stairs & sees his son enjoying a deliciously prepared breakfast his wife made for the both of them. He asks, "Son, what's going on?" He says, "Dad, you came home drunk last night, wrecked the car in the garage, broke the umbrella stand on the way in, and were being a dick to mom." "Where is she? Why isn't she here yelling at me?" Oh, she went to the store. When she took you upstairs and started getting you undressed for bed, you said, "Leave me alone, lady! I'm married!"
I just had someone argue with me over 23 cents for 23 minutes a couple hours ago.
Was it 23 hours ago?
@@jeredsizemore3108 no today at like 3 something. We had school supplies 90% off and she was convinced that her final total was too much. She litterally just bought alot and it took FOREVER to get through to her. By the end of it i had 5 other people in my line lol.
Bruh 23 cents?
@@freeziboi3249 yes 23 cents. I've had a guy threaten me over being a penny short
@@ViewtifulBeau bruh
Happened to me at a Walmart once. After declining twice, the cashier said i must not have enough money. I tried the atm in front of us and it worked. Apparently the it kept declining because the bank's system detected fraud (?) But it let me get money from the atm.
This is why I always use cash...
Wal Mart's machines are notorious for declining cards. Some locations are worse than others. It's a matter of bad maintenance.
Logic
Back when I worked at Dollar Tree I was told to never tell a customer their card was declined. “It’s embarrassing.” So when the declines popped up I would just say “error, try again.”
The first one has me crying. It reminded me of when something similar happened to my family and me, over a decade ago. I was in 4th grade and it was the second day of school when we were out as my parents tried to figure everything out. I never saw them cry then and even now my mom gets emotional but she still doesn't shed a tear when she's around us. I also remember my dad's first words to my brother and I as we ran up to him after having gotten off the bus, "We lost everything."
If you've ever helped anyone out in any way after their house has burned down then you're a saint and I hope everything in your life goes well. 💜
(Edit: you know what I also remember? The bus driver driving slowly by on the way back [i live in a cul-de-sac] while everyone in the bus just stared. it felt like they were at the zoo and we were the animals. So screw that specific bus driver because all others I've had were amazing.)
I had my apartment burn down. I drove there from work, and a thoughtful coworker came with me. She had the idea to take the unwashed clothes stuffed in bags to be cleaned. They were the only clothes I had left. I talked to the dry cleaner about all the smoke damage. She decided to charge me at only her cost ..Later, I found out that I didn’t need a dry cleaner, but we were all just trying to get something done so I would feel like I still owned things.
I had my car and a good job, but I was so stunned by the news that I would have been walking around like a zombie without both of those women. Then we got yelled at for 2 of us leaving work. Oh well. Don’t have problems on the company dime. It made what the helpful people did seem even more special. That was in 1986 and I still remember details like it was last week.
I was with a friend, he was buying a drink. I have $8 in my bank account because I'm a high schooler, bought a drink and his card got declined. He goes back to my car to get cash, I'm sitting there waiting for him and the cashier asks me if in close friends with him and asked if we were close enough for me to pay for his drink, I replied "I would but have $8 to my name". Turns out, one of his other friends mom was behind us and paid for his drink.
That’s not cool. Trying to guilt trip someone else to pay for their stuff just because you were there together. They have no idea about your situation .
* card is declined *
Me: * quietly * damn...
Yeh, that happened to me at a grocery store once. I was mortified. I sheepishly said to the cashier, "I don't know what to say." He smiled & said, "That's OK." Totally made me feel better!
I was a cashier at Walmart near the holidays. A small family comes up that just Looks poor, with food nothing fancy but lots of good food. Gift card covered only part of it, they start digging in pockets for change. Obviously not gonna cover it, a gentleman behind them stepped up inserted his card and said Merry Christmas. Heartwarming. Temporarily restored my hope for humanity.
Edited for speech errors.
This lady was taking her young children to see a movie. I was working the closing shift and my manager wasn’t on the floor. She went through and got popcorn and drink for her kids. I ran all the cards but none of them would go through. The lady looked towards the theater where her kids had already entered and just sighed. Ive definitely seen my own mother there, and I know money is tight when you have that many kids and you still want them to be able to go out and do things. I ended up just pretending like I rang her card handing her a blank receipt and telling her not to worry about it. I knew I could lose my job. I was willing to lose my job over that lady I had never met. I know that feeling she felt
I have SEVERAL stories of bad customers and just bad experiences. But this is a good one. I was working a shift one day and one of our regulars came in. Single father of 4 teenage boys. Uses food stamps. Every week he comes in and purchases over $100 in food. One time he came in and his EBT card physically broke when he dropped it. Our system wouldn't let us put it in manually. I'm trying everything I can and a line is building up. It killed me but I had to tell him there was nothing I could do and he would have to come back with another form of payment. He just sighed and nodded to say he understood and walked out. The guy behind him said "he sure has ALOT of food." I explained the situation and without missing a beat he runs outside and talks to him. Then they both come back in and he pays for his food so his boys can eat. Warmed my heart and made the hell hole of a shift worth it.
I used to work at a CVS and we would sometimes have problems with cards that were unable to be read properly. If you can't swipe a card there is a way to manually enter the numbers using the touch pad, but most cashiers don't seem to know how to do this any more. It works even if the magnetic stripe gets messed up or the card gets bent, you just have to read the numbers and expiration date off of the card.
sparxva A lot of places have disabled manual card entry if it’s not a gift card or merchandise credit for fraud/scamming prevention purposes. They even discourage touching someone’s card at all for liability purposes. Even pin pads at a lot of places aren’t fully visible from the cashier’s POV so they cannot see the information on the card.
I'm a chain convenience store cashier, and we actually have no way to manually enter a card at all. Our corporate office deliberately removed that feature a few years ago for the reason given in the other reply. However, our pads can still allow chip cards to be swiped after a certain number of fails.
The last one was awesome and could have been my husband. He's done that a few times. We were stuck in a really bad spot and someone who worked at Walmart bought the food we needed when our card got declined. He got a better job and we are doing mych better and anytime this happens and he is there he always pays for them.
Customer had just filled out a finance application... declined. He had a sub-400 score. I didn’t think that was possible. So he pulls out his card... also declined. So he goads his wife into filling out a loan app. She was a homemaker. Never had a job. She had no credit history... meaning a number didn’t even register. In this case it’s nothing to be ashamed of, but she was so embarrassed that she made a bee-line for the exit. All the while he’s badgering me about what I can do to fix this for him.
Uh, guy, you’ve had four bills in your life and you haven’t paid a single one. This isn’t a “me problem”
It doesn't happen anymore but man I cannot tell you how often I would go food shopping and get declined. It is the most painful feeling in the world especially when you have people to feed. Thankfully though things are getting a little better now.
But as a disabled mom when your card gets declined you blame yourself, hardcore blaming happens.
I'm really happy to hear things are getting better for you!! I know you can hear "Don't blame yourself" over and over again and it doesn't help, but still I hope you don't carry too much guilt! Can't imagine how that feels being able bodied with no kids, so I wish you the best that things continue getting better for you 💜
@@ms-sulorah thank you so much sweetie. I think there's always going to be something everybody has felt guilty about. I'm sure these are things that you probably feel guilty about too. So definitely don't feel guilty about anything that you've done either. You have a wonderful week hun!
Not sure if this counts, but a few years back, my parents and I went to iHop. As we went in, a little old lady- maybe around 50/60 ish years old- was trying to get herself up onto the curb so that she could go in as well, and she was struggling to balance herself. My dad, being the gentleman that he is, helped her. We didn't think much about it. We got seated quickly and were already halfway through our breakfast by the time the same old lady gets sat down in a booth just a few feet away from our table (it's sad to think she had to wait so long).
We saw her trying to order things off the menu, showing her purse to the waitress, and the waitress (who felt really bad for her) told her that the most they could give her for what money she had was a biscuit with a sausage patty in it. That's a tiny kids meal with little to no flavor and was in no way filling. The old lady looked disappointed but didn't complain and thanked her anyway. My dad flagged the waitress down and discreetly told her to give the lady the large breakfast sampler that had eggs, hashbrowns, toast with jelly, and sausage, along with a coffee and a side of pancake, saying he'd take care of the bill. The waitress did it, keeping us anonymous.
When the waitress brought the food out and the old lady looked so shocked and asked her to take it back because she can't afford it. The waitress told her that some other diners ordered it for her so she could enjoy a nice breakfast and the lady nearly cried. (My dear mother is an absolute crybaby and had to excuse herself to dry her tears in the bathroom.)
The three of us watched her tear that entire breakfast platter up like there was no tomorrow and she only left a part of the pancake and a bit of hashbrown. She savored every bite. As we left, I decided to hang back outside just out of curiosity, and the waitress and the lady were talking. I couldn't hear them cus I was outside, but the waitress pointed to our cleared table and thethe lady looked at it and grabbed the waitress's hands and said something to her. Once again, I don't know what she said but I can assume it was something good from the look on their faces. I'm as much of a crybaby as my mother, by the way. I cried on my way home.
I don't think anyone else in the diner noticed besides the waitresss. I don't even think my parents remember this. But I do. I hope that woman has been having a good life since then.
I once had a guy with 4 rejected credit cards lecturing me about how wealthy he was and how I should be looking up to him. Eventually cursed me out and just started announcing how he had more money than i would ever see before walking out.
This is a little off topic. Was at Walmart and this skinny dude was trying to buy a dozen eggs. Card declines, he gets a look on his face takes the eggs and starts walking toward the door. I called him out and told him I would buy them for him. It wasn't worth stealing over.
Working at a movie theatre in the 90s, when you were asked to randomly call the bank to verify. Nothing malicious, plenty of funds in account, just a quick phone call. 99.9%, customers understood. One snotty customer became aggressive, claiming his daily limit was $$$$ etc. etc. Even after explaining this is a bank thing, not our theatre thing, he was still being a jerk.
After the bank authorized the sale, he huffed with a sneering comment. Okay, game on!
Me: Two tickets? Who is the other ticker for?
Customer: My son.
Me: How old is he?
Customer: 16.
Me: I'm sorry, sir. The movie is rated X. I cannot legally sell you a ticket for him.
Customer: Well, he's almost 17.
Me: Doesn't matter. You told me he's 16. I must refuse sale.
Blah Blah Blah random insult before storming off.
I heard an epic story on Reddit about a cashier that stopped a family from using a stolen card. They had purchased a shit ton of stuff and wanted to return it and they wanted cash, by they weren't getting it. The money would be put back on the card and they couldn't have physical money
a little off topic but kinda the same, this family of 7 was in my store buying shoes all got two pairs, was being so rude to everyone in the store and the staff. loud bratty kids, the mom goes up to the counter and asks if she can sign up for our credit card, well we don’t have one for our store so I tell her we have a rewards program not a card and she screams at me at how ridiculous that is and that she’s not gonna buy all the shoes if it’s not on a credit card and they all storm out 🤣🤣🤣
My first job we had this gentleman come into our fast food place and tried to get the cheapest thing on the menu. Like a dollar cheeseburger and a fry. He didn’t have enough change. He was clearly homeless, probably drunk but I told my manager to let him get whatever he wanted and I would pay for it. As I left work that day he was sitting there eating his food and I gave him some apple pies to eat too. He came in once a week for almost a month and each time I happily paid for his whole meal no matter what it was.
Usually, when someone’s card declines, I will redirect them to the pin pad that says “declined” and tell them a problem happened. Before we got chip readers, the most common cause for a declining card was someone trying to run credit as a debit, which declines by default, but will work if run as a credit like its meant to be run. Most people don’t get that far because they realize their credit card doesn’t have a pin, but some people are just in auto mode and enter a pin they have on a different card.
Title: “Hilarious”
First story: heartwarming
heartwarming clickbait is the most wholesome and understandable clickbait
My card used to get declined all the time when I was poor. I wasn't balancing my checkbook, I'd just go to the grocery store and cross my fingers, hoping I could get away with something to eat. Sometimes I could get away with getting food or gas if something else hadn't cleared yet. Back then I knew that gas stations only took a dollar out at first to make sure the card worked, then pushed the rest through a few days later. I was robbing Peter to pay Paul. It felt like stealing but I was desperate. It was definitely the low point in my life. I developed what I call "checkout anxiety" from it. Never knowing if my card was going to be declined in front of everyone else in line. That was 10 years ago. Fast forward to a few months ago. I'm doing really well financially and I make sure to track every single penny that goes in or out of my checking account. I know how much I have to spend, to the penny. I'm at Petsmart to get cat food and my card is declined. I'm like "no way. the money is there" but that anxiety hits me again. I try again. Declined. I try swiping instead of the chip. Declined. Now I'm freaking out. I decide to head to the grocery store to buy a soda and see if it works. Declined. I try swiping. Declined. I start getting fraud alert texts on my phone. I reply that all attempted transactions were mine. Now I'm in a panic. It's grocery day and I can't use my card. I can't get food. So I head to the bank and take out cash. I tell the teller what's going on and they're stumped. There's no notes in my file about anything. No hold on my card. I try the card a few days later. Declined. Swipe. Declined. Fraud alerts on my phone again. Turns out the chip broke somehow. Ordered a new card and it's fine again. But man...those few days were filled with really nasty flashbacks. It was awful.
That was the Best End to a Story I have heard in a long while. Warms my heart to see there are still good people out there. (I lost everything in a fire, it's so hard starting over).
I don't work register, I happened to be the next person that needed to check out. This one time a guy was trying to buy a pack of cigarettes. He tried using three different gift cards to pay for it but they all declined. He tried to use his bank card, it was also declined. I was with my parent and he looked at us and asked "One of ya'll wanna help?" My parent and I both shook our heads. Normally I'm a generous person and am willing to pay for another person but he was trying to buy cigarettes. As a medic, I don't encourage bad habits like that so there was no way I was gonna pay for it. He then said "C'mon, what would Jesus do?" And without missing a beat, I said "Not buy cigarettes." He called me and my parent heartless and left. I retold the story to my coworkers and they all had the same response to the Jesus question.
You could see their head implode.
I saw you on another video by this guy, lol.
Codytuber he’s on almost every video
I had my card declined before and it was kind of funny. My brother visited with his wife and daughter, they lived 6 hours away, and my niece liked some toy I had. I didn't play with it but still wanted to keep it so asked her parents if I could take her to the mall and get her some. They said yes so we went. Looked at several stores but couldn't find the ones she liked. I was young, had a decent job, and no real bills so had more money than I needed, no not a lot but like I said no bills. So as we walked the mall looking since she was my only niece I basically bought her anything she wanted, and not just for her. She asked if she could get her parents a present, she asked not just said I want to get them that so no she wasn't spoiled. Eventually my card got declined. I wasn't even close to my limit so wasn't sure why and before cellphones were common so couldn't call. When I got home I had a message from my credit card company to call them. Turned out since a lot of purchases I don't usually make all happened in a short time they thought it was stolen lol. Never found the exact toys we went for so I think I just gave mine to her.
I’ve only had my card declined a few times for silly reasons. One memorable one was when my sister was graduating college and moving a few states away. I decided to get her a handful of gift cards to local chains native to that state. Two cards and about 20-30 dollars spent, card declined. Tried a few websites and checked my bank account before I called. Their fraud system had been the case, which I understood and got dealt with quickly.
I have so so many stories to tell there was the lady who's card kept getting declined she insisted I must be doing something to cause it because I kept hitting a button before her card would go through I was hitting the debit button to process her card.
Another lady was complaining the whole time in line and while I was ringing her up can't remember about what so when her card declined she threw the biggest bitch fit and she had reusable bags so she just dumped all her stuff on the floor to get her bags so while I was cleaning it up I said I hope your day is as pleasant as you are she got pissed and said well then I'll have a great day I hope you have a shitty day lol.
But mostly I have people say what? My card CAN'T be declined I have money see? Proceeds to show me their bank account which has a lot of money in it. Me: ok but your card is still not working.
Had it happen to me.
If it's my credit card, I laugh it off and make a joke about forgetting to make a payment.
If it's my debit card, I rightly freak the fuck out and call the bank.
Lol
This happen a few years ago. I was on my way home as I was told to pickup some milk after I got what was asked I when though a self serve counter. young mother was attempting to buy baby formula her card declined as I finished with my item I asked her who much was the item she said 20 bucks and without hesitation I tapped my card on the efpos do hicky and paid for her, best feeling ever
There was this arm at our 7-11 that we always loved using. When it first happened the 7-11 worker said nothing they could do about it. So what happened was that there was a 20$ bill left in the tray. So we thought a person forgot it. But it happened a few times. It even gave us 20$ more than what we asked for and more then the receipt said so we again told the 7-11 worker since there was no number on the atm to call. It happened all summer. It was the only atm in our town that was fee free if you had an account with our bank. And all of a sudden that atm left shortly after school started. My hubby also said he saw the machine shoot a twenty out while he was walking to it to use and there was nobody there and nothing on the screen. So it seems that it just shoots twenties every now and then. It gave us 60$ total to us over time.
first one actually made me choke up a bit...i too worked at the big orange and had a few times people come through my line where they were having a bad day and my ability to toss them a bone made their day better...my favorite was when i worked at the most advance of parts places and a gentleman came in with his daughter, who he just got custody of that day and not more than an hour prior, came in looking for a part to get his car back running (i dont remember the part off hand, but it was something related to the ignition system)...we had the part but it was $50 (ish) and he said he couldnt afford it right now...i asked how he was getting home with his daughter, and he said they were staying at a hotel provided by his aunt who worked there...i said i was sorry and he said he didnt mind, he had his daughter and that is all that mattered to him and then he walked out...out came my wallet, my cc, and i bought that father his part...i chased him down across the parking lot of the near by dennys and handed him the part and a $20 bill to take his kid to dinner on me...i struggled for 14 years to get custody of my daughter...i knew his pain...
not looking for kudos...just never had a place to tell that one...im getting choked up typing this...i hope they are well!
EDIT: last one choked me up too...i must be getting soft in my old age...
Aww. That is so nice.
All the best to a great father and a lucky daughter!
You can't put a senior discount on top of a military discount. The story is fake. There is also a charity option for giving stuff for families like this if it was real. Just feel good bait for likes
@@catherineu5118 are you talking about my story? I'm confused...
@@rxmclaren7 you said "first one actually made you choke up a bit" I was just letting you know it's probably fake
The man buying the dog food just warmed my heart
18:35 I can already hear the "Hi I'm John Quiñones and this is What Would You Do? And Why did you help a stranger?"
I have had one time where the customer's card didn't go through the first time. (Happens all the time) i asked the customer to swipe again and he started accusing me of charging him twice. He continued berating me with swear words and saying he was going to sue the company if there was a dime extra added to the transaction. The thing is, this was the last day the business would ever be open because we were going bankrupt. By the end I was so stressed out and holding back tears. But as he was leaving I got the nerve to tell him he should come the next day even though both of us knew very well that the business would not be open...
I felt sad for the family in the first story. But it warmed my heart that the manager helped them out.
My bank is the same. Always having to ring to confirm something isn't fraud. But don't mind, because it helped stop someone when they cloned my husband's card
Absolutely, 100%. I'll take the hassle of an over-sensitive fraud detection over getting robbed any day.
I was 23 years old, and had lost my job. I was humiliated when my Visa card was declined when I was buying a much needed pair of shoes. The cashier was kind and polite. I choked up and excused myself as inconspicuously as I could. I had to go to my job interview wearing non-office-worthy shoes, but I got the job. Phew.
I was at a Dollar General once and needed some basic items like bread, sugar etc. Well, when I went to checkout I realized I forgot my food stamp card. The cashier lady paid for me out of pocket. It was only maybe 20 dollars but it still made my day.
I'm a cashier, I often see little kids buying basic groceries (milk or bread or some other staple) and maybe a candy for themselves, they look so sad when they come up short and ask to put back the candy. I always say don't worry about it and pay for the remaining balance. Same with the elderly. There's also this homeless man I see every few weeks. He buys food for himself and his dog, the last time I saw him he didn't have enough money for it all and he kept taking off his food till he was left with only the dog food and bought that. on my break that was right after that transaction, I gathered the food he'd taken off and bought it before taking it out to him since I knew he was hanging outside with his dog as it ate. It hurt my heart to know he wanted to make sure his dog was fed over himself.
I had a card declined during grocery shopping; found out Chase had stopped an overdraft on my card caused by a thief who stole my card and took their girl to Miami with my stolen card information. They didn't make it passed $120 and Chase refunded the whole thing as a first time theft. I now carry a scan proof wallet and avoid card readers notorious for theft hardware
i still remember the woman who had her WIC check not work. her cart was full of baby food and supplies. she lays her head down on the register belt and just kinda lays there, head in her arms, and i can't help her.
that was four years ago. i hope she's okay now
She shouldn't have had kids if she can't afford to feed them.
worked in a butcher years ago the amount of people getting declined from purchasing stuff costing under 5 dollars astounds me.
I once managed to de-magnetize my card with my work nametag when I worked at Target. I didn't realize that I did, until I was out of state, at a convention, with no way to pull out cash except go to a Chase Bank three cities away. I got the cash, and dude I was trying to buy stuff from kicked me out of his booth because he didn't want to deal with a declined card again, even though I had cash. Literally went through hell to pull out $100 to be turned away. Oof.
I once had a dude steal a nerf gun from GameStop when I worked there, because his card declined and he thought I was judging him. I didn't judge him until he walked out of the store flipping me off with a $7 clearance nerf gun under his arm.
Who is old enough to remember when you could still buy groceries with a check and if it bounced they would display it to embarrass you? It still lives in in a classic Seinfeld episode
I love to be that cashier that helps people out...I know that it's not always a dire story, or maybe even not a real problem, but seeing people smile from the gift is always heartwarming. There are a few that really come to mind...and I have had people do it for me, too. Always pass it along, people...kindness pays, in the end.
I had just lost a job that I really cared about, and I kid you not...the very next day I was standing in the grocery line, and the woman in front of me gets $20 back in her change....and just turns and hands it to me. She didn't know me....had no idea that I'd just lost my job...and I just about cried.
whats wild is i forgot to tell my bank last summer i was going to the UK for a while and i never once had my card declined even tho i was staying in london AND various places in scotland, but my aunt had hers declined when we went out of state for thanksgiving one time
If you buy the tickets to travel out of the country on the same credit card then the bank already knows when you are leaving. It doesn't surprise them when you fly to London on the airplane ticket you bought to London.
When I was a manager at a liquor store, we had a regular lady who was a Bi**h. She bounced a check there once and from then on, we didn't allow her checks. Well one day she didn't have her card, she went off on my employee. I came up and said ma'am you remember when I had to go to your house for your bad check? Well yeah but I paid that, she said.
Me: you will never write a check here again, what about your debit card?
Lady: I'm going to call your boss.
Me: hes right here...
My boss: said lady you aren't welcome here anymore.
Last year I was a freshman in college. 18 years old, first time away from home. I took the bus to the store to get some Halloween stuff. Get to the register to pay, card's declined. Turns out I didn't know how PayPal works and you have to set it up with your bank to transfer money into your acct, etc etc. Anyways, I had to leave my stuff and I went into the bathroom and sobbed. For like 20 minutes. My aunt called me while I was crying (because my dad told her what happened) and she talked me through it so I could stop crying enough to ride the bus back to my dorm. But once I got back I went to bed and cried even more. I grew up poor, like utilities getting shut off every few months and having to make arrangements with the electricity people to not get our power shut off type poor. So that moment was really awful for me, it took me back to wanting to buy things at the store as a kid and being told no every single time because we simply couldnt afford it. But that experience has made me insanely careful with my money now. I always check and make sure I have enough before I go shopping.
I visited an old college buddy in the Dallas area many years ago, and we went to an upscale mall on Saturday afternoon. While there, the computer center where VISA charges were approved and processed crashed. And charges just didn't go through - they were rejected as insufficient credit on the cards. An actual wave of sound from yelling and shrieks of indignation rolled through the entire mall. It was amazing!
On the other side you have cashiers blaming the customers for faulty machines. A few weeks ago that happened at the grocery store, as soon as I stuck the card in it returned an error. I'd used my card not long before that, I'd checked my bank balance not long before. It wasn't like a delay then a decline, I stuck it in and it declined immediately so it should have been obvious. On the 3rd try it ran, she didn't apologize, I never went back.
my credit union's fraud alert is so sensitive, if I use my debit card on a purchase that's over 200 dollars, at a store I don't frequently shop at, it'll decline it, then I'll get an automated phone call about a minute later, asking if this particular transaction was legitimate. So basically if I want to upgrade my desktop PC and go to microcenter for new components, I already know I'm gonna have to go through that shit, since I maybe shop there once or twice a year.
Never fails when you get an old person in line, the card declines, then they accuse you of trying to steal their money. I will never forget that lady at my very first job, I was young and had no self-esteem at the time. She was all happy and bubbly, but as soon as her card declined, she started screaming at me how I was trying to steal her money and she didn't trust me. She goes over to customer service which was only several feet away from my register, gets my manager, and proceeds to scream across the whole store that I was trying to steal her money. I was so humiliated at the time.
Always happens the most awkward times, my pay was notoriously bad for going in late
That last one made me tear up
13:37 was so wholesome i wanna cry but when the lady who purchased the sandwich for that man i teared
Same. I loved that story.
Fine jewelry saleswoman here. Sometimes soldiers come for gold chains and we have to let them know when they decide on the chain that they should alert their bank they're going to make a big purchase because:
A) bank will halt all big and unusual purchases.
B) call center might not pick up right away.
C) forces customer to pay with Card 1, Buddy 1's card, and whatever change is in their pockets and between car seat cushions, and Buddy 2's card.
I used to work at a place called main event basically a better chucky E cheese, so lots of kids come through. I had a tip jar but as an ugly guy you don’t get a lot of tips even if you’re incredibly nice. But every once in a while I got a kid who didn’t have the money to pay for a drink or snack so I usually took money out of my tip jar and helped the kid pay for it. Just small things can make someone’s day all I can hope is someone pays it forward
The first story drove tears into my eyes.
There is still HOPE in this barren wasteland we call earth.
They should have gotten house insurance
From all the time I was a cashier I never witnessed one of this wholesome stories about people helping other people pay, oh no, I only got the crazy ones who would snap and yell at me that I was for sure doing it on purpose....yeah, because that's what cashiers want, to go mess with strangers and their stupid cards.
As a cashier, it's been ingrained in my brain thanks to training and watching many many thieves, people with fake money or stolen cards, to treat the customer greatly, but also to take everything they say with a pound of salt and to watch out for any suspicious activity like a hawk. Even listening to these declined stories where the people would break down or say they're going through a rough time in their life, there's my training that makes me say "Yes but... how do we know that's true?" Such as the family whose house burned down. On one hand, great for that manager to give them so many discounts to drive the price down, but at the same time, how do we know they're telling the truth? I don't mean to sound accusatory, but when you're in a place full of items that people would rather steal than purchase honestly, you have to watch people closely, make sure they didn't casually slip anything in their pockets or under their shirts or some just walk out with the item blatantly in hand.
I only had this once at Panda Express and I was so happy to just have one single $20 note on hand to get out of that situation. Card proceeded to work in every other store, so I guess it was their system.
Went to the gas station after work to grab some smokes, card was declined. I thought thats odd i checked my account before leaving and had money in it. Checked again and only had a couple dollars left. Logged in and checked the transactions and found that my 7 year old son had purchased $1200 worth of games and add ons in the xbox store. I couldnt even be mad at him as he didnt realize he was using real money to buy the stuff. Was kind of my own fault for setting up auto renewal for xbox live. Microsoft was actually pretty helpful and the sound the guy made when he looked at the account was actually pretty funny. In the end i managed to get $700 refunded and taught my son that he cant just download everything in the store.
Can someone explain to me how one doesn't know your bank account is empty and still tries to go shopping? I'm 17 so I don't pay bills yet, but I work 40 hours a week and pay for car insurance and gas money, so for me it is obvious to check how much money I have before I go shopping.
Most of these declines are on credit cards. People who have masses of credit cards don't check the limits because they probably either have no intention of paying them back, or are too foolish to realize they will have to pay it back. Bank declines can be a variety of reasons. Yes, a good portion probably just don't check (a bad thing to do). But you can also get caught by surprise. Miss-timing an automatic payment, get hacked, bank errors, getting a false fraud flag, paycheck didn't deposit, etc. When you get to a point in your life when you are constantly busy, it is easy to just assume the account is ok.
You guys should watch a UA-cam channel called “Graham Stephan” to get financially educated. You basic think that anyone who uses a credit card to buy anything can’t pay it back, which is simply not true, as there are many benefits to using them rather than cash/debit card.
You guys should watch a UA-cam channel called “Graham Stephan” to get financially educated. You basic think that anyone who uses a credit card to buy anything can’t pay it back, which is simply not true, as there are many benefits to using them rather than cash/debit card...
There are other reasons a credit card gets declined that have nothing to do with not having enough money. Common examples include buying something worth more than $100 in a store where you don't normally shop, or making purchases outside of your state on a trip away from home. The fraud detection algorithms used by the banks can be a little touchy.
That first story, wherever you are, thank you ❤
One time at Dunkin Donuts my card was declined and the lovely person behind me payed for my coffee and sandwich!
7:27 Unless it's like 30 mins drive to the nearest groceries store for groceries after the fridge has been empty for long enough, I too also must collect points when shopping (even groceries)
Tho mine was a phone app and I can use shopping points to redeem free food/snacks which is helpful whenever I'm struggling atm
My very first job as a young teen at a grocery store. Had a lady come up. Rung her up with no problems. She tried to swipe her card, declined. I tried to help her but it declined a few more times. She lost it. She stood there yelling at me how I was trying to steal her information. Goes over to customer service (which is at the front of the store several feet from my register), gets a manager, then starts yelling across the store at me accusing me of trying to steal her information. Manager comes over like it's my fault, tried to swipe her card a few times, declined. Then the lady turned on her and started yelling at her that she was trying to steal her information. She left the store mad at us thinking we were trying to steal her money. Crazy lady
I used to work in a cinema. Our card readers would effin' awful. Everyone had these weird tricks to get them to work. Some would wrap the card in paper then swipe. Some would swipe upwards. Some would swipe at mach 7. I had the superior method... Manually enter their card info into the system. Took about as much effort as the other methods. Seemed more professional. This secret was bestowed upon me by someone else who worked there. We were the only two that knew how to do it. I never found out why she swore me to secrecy...
My women infant child(WIC)card was declined. I was buying formula for my 6 month old twins. My twins were on special formula and it cost about 30 per a can. I was counting out my cash, I knew I didn't have enough. The person behind me paid for the formula. He told me babies need to eat and not to worry about it. Apparently my wic wasn't loaded due to a computer error.
Oh my lord. I work at a credit union, so I could tell about dozens of stories about people coming in and yelling at us because their card had declined somewhere. I think probably the most infuriating one I had recently was some guy swearing is up and down because he went to use his credit card for something, but he checked his balance beforehand and it was at 0. It's a credit card. The balance is what you owe. He has a 0 balance and around $10k in available funds. English wasn't his first language so it took two tellers and a manager and about twenty minutes to explain it to him. Usually I'm sympathetic to people who speak limited English because I work in an area with a huge immigrant population. This guy was being really nasty so I had no qualms about looking him dead in the eyes and explaining it to him in terms that made it sound like I was educating a five year old.
The first one was legendary. Spectacular work, Big Orange Hardware Store™!
All three of my jobs have been cashiering and every time I have to tell someone that I get so nervous. So far nothing like these
That last one 🥰🥰🥰 I've had someone pay for my things when I didn't count correctly & didn't have enough, faith in humanity restored!
I used to work at a hunting store. Name starts with C and rhymes with Ascela’s.
One guy was getting increasingly frustrated over his membership card not working. I try to calm him down and encourage him to keep trying. A lady behind him then said something along the lines of “Please don’t yell at her, sir. She is only doing her job.”
He whips around and EXPLODES at her. Like, he went Mt. Vesuvius and she was Pompeii. *”YOU MIND YOUR OWN DAMN BUISNESS! GET THE HELL OUT OF HERE! YOU YOUNG PEOPLE ARE WHAT’S WRONG WITH AMERICA!!!”*
(note: I was 21 at the time this happened, so I assume the last part was directed at me as well)
Luckily, my team lead was nearby on another register and heard the whole thing. I managed to subtly signal her over, and she came over and handled it. After he left and I apologized to the lady who got screamed at, my lead praised me for keeping my head and remaining calm throughout that.
I wish I saw these kinds of heartwarming moments at work. Usually I just get funny looks, huffing and puffing, accusations of lying, shit like that. Mostly tourists, who apparently don't consider that their bank's anti-fraud system is just a little bit twitchy about them using a card 200+ miles from home.
I just cried. Trying to buy my kid a birthday present.
We cried, and I went and got money from the house.
Yea the house fire one , that manager deserves a raise or something. My house caught fire in middle of cold ass January around 12 or 1 at night. Black smoke woke me up thankfully and the fire was to big and too much black smoke n what not to even try to look for the house phone that we had at the time and I of course didn't have mins on my phone that night .. there's just so much fucked up shit going on in general in my life and with my family that all just really made shit worse .. anyway got up immediately ran out to the kitchen saw huge fire up to the ceiling..ran to get my step mother out the house . Ran down the street in just leggings and a tee shirt to bang on my friends parents doors .. thankfully my friend was actually home ..it felt like forever banging and waiting for some one to answer ..she finally did and I told her call the fire ppl and ran back ... And ended up finding my step mom had to of for w.e fucked up reason gone back inside ..she really was inside just pacing back and forth in the kitchen where the main fire was and I had to drag her ass out and make sure she stayed out . Then my friend ran over by that time and we immediately starting trying to save the two dogs the front door was locked so I went into the basement window thankfully wasn't yet on fire or filled with smoke yet but was dark as shit ..running around yelling for both dogs .. found the lil wiener dog thru his ass out the window and couldn't find
our st.bernard came back out and couldn't just not keep try to get him so my friend was able to karate chop kick the door open and I yelled and yelled for him ..at that point I couldn't even try to keep going in up the stairs but I kept yelling and again what seemed like forever ..out of no where that big ass dog stuck his head up out the inside basement door and was able to get him out ..he was covered in black smoke and black shit coming out his nose ... He had to of been hiding some here upstairs the whole time then went down stairs when he heard me yelling ..which I'm greatful for the way it happened since there was probably not going to be a way to get his big ass out any window . My dad worked nights so it was only me my step mom and the dogs ....and the entire time after I got my step mom out the house the second time she was literally bitching and yelling at us to not ruin the house what so ever as if it fucking mattered at that point ...even when we needed to save the dogs me and my friend looked at each other and both said fuck the door and the fucking house dude wtf .I was not going to have my dad's house burn up and then also have his dog die in one night ... I had to call my dad at work and tell him too ..he showed up faster than the fire trucks did ..and the fire house is located only 4 mins away .. ever since all this happened my step mom has never ever ever said any part of the story even close to what actually happened AND still to this day comes up with completely different story's as to what happened knowing damn well I ,my friend and her know and have said what actually happened and our shit never changes . And of course all of her versions are of her some how being the fucking hero .. the ones that make me the angriest are the ones where she says she saved me and all the different ways she saved me ...and the fucking dogs .my dad doesn't even stop her either he just lets her go on and on each time with her shit . Anyway after all was said and done had no where to go and stay unless it was out of our own pockets ..which was either place to stay or eat/ pay bills that are needed to be paid. I wish we had just one person like that manager help us during that time ..
i work at chick-fil-a and sometimes when the people outside who take orders with an ipad swipe cards, they get declined and won’t show up on the ipad, so we have to tell the people at the window. This one lady regularly came in at lunch, would swipe her card outside, and expect it to go through without charging to her account. This is not the case. Every single time she came she would throw a fit, and on multiple occasions we would hand the food out of the window before asking for payment, and she would throw it back through the window at us. so yeah