What's the Dumbest Question a Customer Has Asked You?

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  • @darkchia00
    @darkchia00 2 роки тому +42

    I once had a customer ask me when Cinco de Mayo was. I jokingly said "oh, I think its on the 5th this year" and the customer nodded in acknowledgement for a second and replied "oh, ok"

    • @DerMarkus1982
      @DerMarkus1982 2 роки тому +5

      " 'Cinco' is Spanish for 'fifth'. 'De' is Spanish for 'of'. 'Mayo' just means the month May. So, when could the fifth of May be this year?" *might* be an appropriate response?

    • @Lunar994
      @Lunar994 2 роки тому +2

      Maybe they didn't know Spanish?

    • @darkchia00
      @darkchia00 2 роки тому

      @@Lunar994 The most simplistic of basic Spanish that is Cinco de Mayo should be something people in California can follow.

    • @Lunar994
      @Lunar994 2 роки тому +1

      @@darkchia00 Perhaps. Just giving them the benefit of a doubt since it could POSSIBLY be the case.

  • @TrainTrackTrav
    @TrainTrackTrav 2 роки тому +16

    In my years in customer service, I've gotten quite a few. The one that sticks out to me was the time I had to spend about five whole minutes explaining to a middle aged woman how to use a roll of tape.

  • @patrickfatu6207
    @patrickfatu6207 2 роки тому +15

    I work in a bakery. I had a customer ask me if we can "Unslice a loaf of sliced bread."

    • @alexthewolf3179
      @alexthewolf3179 2 роки тому +5

      Sure sir/ma'am/valued customer just lemme get the super glue-

  • @kristinawentz8801
    @kristinawentz8801 2 роки тому +10

    I used to hand out food samples at Bj's Wholesale Club. I was handing out samples of frozen Italian Ices. An older lady came up to me and asked if there were onions in it.

  • @chibiprussia5574
    @chibiprussia5574 2 роки тому +2

    I used to work at a Wendy's for 3 years
    "Is this a Wendy's? This is where the GPS sent me."
    I had to resist the urge to say: "No, this is patrick"

  • @nicelydunwell5681
    @nicelydunwell5681 2 роки тому +2

    Be me: taxi driver
    Drunk girl: can I have a ride home?
    Me: sure, get in. Where do you live!
    Drunk girl: I don't know.
    Me: get out

  • @Lyss0624
    @Lyss0624 2 роки тому +4

    Lmaooo🤣😂 " this is not looney toons, this is real life" ☠️🤣

  • @darrisreid502
    @darrisreid502 2 роки тому +8

    I have two that happened the same couple of weeks. The first I was filling hams that were on sale. We had big signs next to me, I had a cart full of them in view and people around had hams. Some one asked where are the hams on sale.
    The second one was so dumb I forgot the previous for a long time. I was managing the fish counter at the time. An elderly couple came up to me asking if the cod is caught wild. I then said yes, they then proceeded to ask if the fish was gluten free and grain fed. I just stared and when I realized they were serious I just walked away. I walked passed my boss and said you have to deal with i will explain later.
    I explained later and eventually it was a joke at work that got asked the dumbest customers.

  • @andromeda_6264
    @andromeda_6264 2 роки тому +3

    Okay, yes some of these are pretty bad, but I also kind of relate because I almost wonder if some of these people are just sleep deprived? I’ve tried to smell fake flowers in Walmart after running on about 7 hours of sleep for the entire work week, and was really out of it, so it just kind of makes me wonder.

  • @FennecTECH
    @FennecTECH 2 роки тому +1

    I can see where the power button lady was comming from. Holding it for ten seconds reboots the device. Not turns it off

  • @bcn1gh7h4wk
    @bcn1gh7h4wk 2 роки тому +2

    I feel the pain of that IT guy diagnosing the computer.
    remember, IT people of the world out there: ... the first thing to diagnose, is the user.
    make sure the user's OS is up to date and functioning properly, *before* moving on to work on the machine.
    16:50
    "anything like ice" might refer to cold packages for portable fridges or medical transport.
    usually to the statement of an ambiguous request, follows the question of "what do *you* want to do with it?"
    ....if they say "I want to put it in a glass an pour a drink on them for the purposes of cooling that drink for ingesting" and what you deal with is packages of frozen water shaped in convenient sizes, then your response might be "yes, over there in the freezer"
    if you DON'T deal with that but instead deal with packaged coolant gel for the purposes of cooling other products for transport, then your response might be "Yes we have *something like ice,* but you can't pour drinks on them!"
    _concepts!_

  • @Riggy1991
    @Riggy1991 2 роки тому +3

    i've been asked multiple times why we can't just open up on Christmas Day when it's the only day the shop i work at is closed all day
    some customers even asking if i could just come in personally for a few hours in case they had forgotten anything beforehand

  • @foxbuns
    @foxbuns 2 роки тому +6

    setting: starbucks, unicorn frapp era
    lady: i want a unicorn frapp
    me: i'm so sorry, but we are all out of the ingredients for that right now. can i get you something else?
    lady: is it because im black?
    me: no, its because we can't make something we don't have

    • @civilwildman
      @civilwildman 2 роки тому +2

      (sigh) There's always someone who has to pull the race card when they can't get their way. :(

  • @chloemarkham2756
    @chloemarkham2756 2 роки тому +2

    Once got asked why the foam packaging tasted terrible

  • @marclobato9690
    @marclobato9690 2 роки тому +6

    Working in a grocery store when I was 19 or 20 years old.
    Customer asked me where's isle 11?
    I said between 10 and 12....

    • @timescore5916
      @timescore5916 2 роки тому +1

      Lmao

    • @nope53926
      @nope53926 2 роки тому +1

      In hardware stores this is a valid question. Often the isle numbering system will loop around to the opposite end of the store and they'll reuse the same isle numbers for outside or/and garden areas. So you have 3 isle 3 or whatever.

  • @mintylaser1655
    @mintylaser1655 2 роки тому +3

    when customers would come in asking how much something cost…at dollar tree. i would just gesture to the giant sign at the top of the store.

  • @pickeldpunches5906
    @pickeldpunches5906 2 роки тому +2

    Working @ a Debt collection attorney's office. question asked: Doesn't it just go away once it goes to collections!?

  • @Karlsefni996
    @Karlsefni996 2 роки тому +2

    I work at dairy queen, for reference all our burgers with 2 or 3 patties are called our "signature stack burgers". Every time someone has a coupon for the a stack burger combo, they'll say "i have this coupon for a stack burger combo, can I get that?", I'll respond "sure, all our burgers are called stack burgers, so choose whichever one you like". This one lady refused to understand, and just kept saying "yes, I want the stacker burger combo" (she kept saying stacker as well). It went on for like 5 minutes before I had to go get a manager to try and get it through this lady's thick skull.

  • @jaredbrown3726
    @jaredbrown3726 2 роки тому +1

    Costumer asked if i could refund the gas she spilt on our parking lot.. No we cant

  • @gokuxsephiroth4505
    @gokuxsephiroth4505 2 роки тому +2

    17:55 This... Guy was going in for a promotional item and he didn't even know what it was...? How did he know he wanted it?

  • @chrisw2963
    @chrisw2963 2 роки тому +1

    a-doodle-of-a-dong. lol

  • @Yoshikarter1
    @Yoshikarter1 2 роки тому +2

    When a customer deliberately walks up to you, you're wearing a bright yellow neon vest bearing the store's logo on the front and back, then they ask you, "do you work here?"

  • @OccupiedMuffins
    @OccupiedMuffins 2 роки тому +1

    I worked at jewel, they asked WORD FOR WORD. “What day is cheap chicken Monday”

  • @ckelley1102
    @ckelley1102 2 роки тому +3

    Me: *says Company name and "this is connor"
    Person on the phone: "yeah, hi is Connor there?"

    • @Chuckf66
      @Chuckf66 Місяць тому

      I've done shit like this, but in my defence it's usually mid to late afternoon and my brain is spacking out as a result of having far too much blood in my caffeine stream.

  • @matthewmillburg3933
    @matthewmillburg3933 2 роки тому +2

    Now I know where my stash is going! I thought that my cat was acting shifty.

  • @jendjoyce
    @jendjoyce 2 роки тому +5

    "Do you put chicken in the chicken salad?"
    "Excuse me?"
    ***I worked at Chick-fil-A at the time. Yes, we put chicken in the chicken salad, or else it'll be little more than mayo and spices.

  • @roymustang5922
    @roymustang5922 2 роки тому +4

    Working at Walmart, wearing my vest and name tag and people would still ask if I work there...

    • @kaylapounds1359
      @kaylapounds1359 2 роки тому +1

      Well maybe they thought you worked at another Walmart. Or were there to prank people?
      I understand though. And funnily enough, my work uniform is a blue shirt and when I would get off work and go over to Walmart, I'd have a few people that thought I worked there.

    • @roymustang5922
      @roymustang5922 2 роки тому +3

      @@kaylapounds1359 it legit happened on a daily basis

  • @beagleissleeping5359
    @beagleissleeping5359 2 роки тому

    The one at 15:40 reminded me of a sign I saw here in town. It said something like, "Vegas Poker Nights are held in the VFW next door. This is a hair salon."

  • @bartdevisser795
    @bartdevisser795 2 роки тому +1

    was working at a shop that sold a lot of chicken but also some big ass pork ribs.
    one lady asked if they were from the chicken as well, told her with a dead face yes and that we have a chicken farm in the Ukraine where we could do genetic modification since the rules are less strict there, hence the chicken spare ribs 50cm in length.
    she believed me and my boss told me not to embarrass customer like that in the future.
    absolute golden 💛

  • @mrmusickhimself
    @mrmusickhimself 2 роки тому +1

    I work at Office Depot (for now), and we JUST had a customer come in, who got pissed off at us because we couldn't re-color a black and white photo.
    He wanted us....to print a black and white photo....in color. He was about 400 pounds and was wearing a Confederate Army hat, so fuck that guy.

  • @ninomitchell2039
    @ninomitchell2039 2 роки тому +2

    The kitchen I work in will occasionally get chicken medium/well/whatever on a couple occasions that sorta get me is that sometimes people will ask for extra rare steak. "Doneness" is normally dictated by temperature and unless you constantly have a thermometer in it idefk how you can tell. Not to mention the occasional Karen that claims either protein (fish, steak, chicken) "isn't done right" RIGHT AS IT HITS THE FING TABLE. Didn't even cut into it or anything.

    • @Chuckf66
      @Chuckf66 Місяць тому

      The "medium chicken" requests terrify me. I've had salmonella and as much as I'd love to see The Stupid People experience just how horrific it is, there's no way I'd risk THAT lawsuit coming back on me!

    • @ninomitchell2039
      @ninomitchell2039 Місяць тому

      @@Chuckf66 i agree. I wouldn't wish that on my worst enemy

  • @DieHardAnimeOtaku15
    @DieHardAnimeOtaku15 2 роки тому +5

    “Do you have piercing kits?” No, this is a fabric/craft store.

  • @caydenmongolo401
    @caydenmongolo401 2 роки тому +5

    I work at Starbucks some one asked if we sold coffee…

    • @robirvine6970
      @robirvine6970 2 роки тому

      Clearly means "not fancy stuff that's advertised everywhere in the store."

  • @NightfallShadow
    @NightfallShadow 2 роки тому +1

    How the fuck is it possible that an adult doesn't know what RICE is?

  • @83gemm
    @83gemm 2 роки тому

    “Can you not assign homework on Wednesdays? That’s our bingo night.”
    I no longer assign homework because I’ve gotten up to date on the ineffectiveness of it, so no need to tell me that. But this was about ten years ago and the “homework” was only four math problems and a five page (one sentence per page) easy read book. The point was just reviewing what the first graders learned that day. Ten minutes with adult guidance.

  • @loretta2539
    @loretta2539 2 роки тому

    I work at Starbucks and I get LOTS of idiots coming in and asking me obvious dumb things. Had a girl ask me if there was mango in the dragon fruit refresher... I told her "it's mango dragon frut" and she went "yeah... I'm asking if there is mango in it".
    another time, a guy wanted a Spanish latte and asked if we made that. I said no and he got visibly upset and said "why don't you guys know how to make it!? every coffee place here don't know to make it either!" I asked him what it was, he said "it's a latte in Spain, only 5 places in America make it". Then I asked if one of the places was in Washington, he said no. So then I asked what was in it, he told me the ingredients and how to make it and that he makes it regularly at home.....
    I swore I could of threw hot coffee at the guy for being a dumbass.

  • @EgaoNoGenki
    @EgaoNoGenki 2 роки тому +2

    "A lawyer and an attorney are the same people, right?"

    • @missharry5727
      @missharry5727 2 роки тому +2

      Not in the UK because we have two sorts of lawyers, solicitors who are the ones you go and see in their offices, and barristers who are the ones in black gowns and short wigs that you see in British courtroom dramas.

  • @kendoruslink7017
    @kendoruslink7017 2 роки тому

    Can't really blame the customer for thinking Old Navy sells boat type stuff, lol.

  • @timescore5916
    @timescore5916 2 роки тому +1

    I paint wooden figures (small angels that are as small as the palm of your hand) for a living and we have a shop at the bottom of our manufacture where people can view and buy the figures. Sometimes someone who paints them, sits in the back of the shop so the customers can watch how the figures are painted.
    A lady came up to me in the shop and told me that she loves the figures and collects them and comes over here once in a while. Then she told me that she had a special figure that she had for the past 17 years and places it in her living room around Christmas. Then she asked me how she should store the figure..
    I went like :"Uhm, well, where and how did you store it the last 17 years?"
    She:" In the original box with some paper in the attic"
    Me:" And you don't have issues with the old paint coming off or something?"
    She:" No? But I wanted to know how to store it correctly"
    Me inside: Lady! If you come here... A few times a year... And have this figure stored the same way for the PAST 17 YEARS
    And nothing happened?
    Like... How comes that you ask this NOW? 17 YEARS LATER?
    I just told her she's doing fine with that and she went
    "Okay, I just wanted to know from a professional"
    After 17 years
    I know it's not that bad but I was just really confused the first seconds

    • @robirvine6970
      @robirvine6970 2 роки тому

      She wanted to know if there was a certain way to safely store them. Are you simple?

    • @timescore5916
      @timescore5916 2 роки тому

      @@robirvine6970 I understand that. But if she's coming there multiple times a year and owns this figure for about 17 years now, isn't it a little late to ask how to store it? That's something you ask when you buy it new, when you buy bigger stuff, you'll get info at the register how to care for it properly.
      If you'd buy expensive jewelry, you'd ask right away how to clean it or how to prevent staining in any kind. And not wear it for 17 years and then ask how to care for it

  • @em1osmurf
    @em1osmurf 2 роки тому +2

    4:22 o yes they do. jokingly, i signed A. Lincoln to my grocery store cards for many years. guess what happens when i sign my actual name for a car purchase?? cue frozen checking account.

  • @askreddit3021
    @askreddit3021 2 роки тому +2

    *Pharmacist here. I feel your pain.*

  • @notsureyou
    @notsureyou 2 роки тому +3

    "Why does the car speed up when going downhill with the cruise control on" (early 2000's)

    • @robirvine6970
      @robirvine6970 2 роки тому

      Because a non expect in specific subjects don't know everything

    • @notsureyou
      @notsureyou 2 роки тому

      @@robirvine6970 Which is why cars come with an "Owners manual" :-)

  • @Syoubat
    @Syoubat 2 роки тому +1

    I make donuts and I get customers that constantly come in at 6am (Yes donuts ideally should be out by then but orders come first) they'll see the case is empty and locate the nearest coworker. "Are the donuts ready yet?" So coworker then comes to bother me about it. I've just started telling them that they'll be done by 7 and to fuck off

  • @thetechnohermit6007
    @thetechnohermit6007 2 роки тому

    No me personally but this just happened last week to a co-worker. A customer asked if there was any potatoes in our Potato Bacon soup,, I LMFO when she told the cook.

  • @Evieteresa
    @Evieteresa 2 роки тому +1

    5:40 Probably a language barrier issue.

  • @saminam2228
    @saminam2228 2 роки тому +3

    Are you old enough to work here?
    Like would I be working here if I wasn't 🙄

  • @amberspencer9846
    @amberspencer9846 2 роки тому

    I have one. I was working at Walmart in about 2018-2019 these two women in their 20s it was just before midnight. They ask me if fish were reptiles. I couldn’t even answer with out laughing. So the woman in line behind them had to answer. After they left we shared a look and just started laughing.

  • @FennecTECH
    @FennecTECH 2 роки тому

    I explain fax machines like “its a remote copy machine”

  • @LadyTarasque
    @LadyTarasque 2 роки тому

    "Do you sell lottery?" Naw man.. all these trays full of tickets are and all those other signs are pure decorative..

  • @robertsimpson3397
    @robertsimpson3397 2 роки тому +1

    I had a customer ask for garlic sprinkles. I asked "do you mean garlic salt?" " NO I SAID GARLIC SPRINKLES!"

    • @Lytyrs2go
      @Lytyrs2go 2 роки тому

      That’s garlic granules without salt.

  • @jdzencelowcz
    @jdzencelowcz 2 роки тому

    Question: (Points at something by reaching over the sneeze guard) What's this?
    Me: (Thinking) KEEP YER GERMY HANDS TO YO' SELF
    Me: (Saying) That is Chili Crème

  • @butters.07
    @butters.07 2 роки тому +2

    Study well pupper 🙌

  • @beagleissleeping5359
    @beagleissleeping5359 2 роки тому

    Not a question but:
    Customer: I want to get the Nacho Bell Grande combo, but I don't want the drink or the taco.
    Us: So you just want a Nacho Bell Grande by itself?
    Customer: No. I want the combo, but without the drink or the taco.
    ARRRRRRRRRRGGGGGGGGGGG!!!!!!

  • @lostnetwork5717
    @lostnetwork5717 2 роки тому +1

    How many days on a 45 day return... this not completely dumb some company's only count business days so if they are counting only business days then on a 45 day return you would 63 days depending on when you bought it

    • @nope53926
      @nope53926 2 роки тому

      Also if you order is it from order date or receiving date.

  • @leeniejs
    @leeniejs 2 роки тому

    So our slushie machines go into defrost and at the moment of this story they are halfway Frozen and halfway liquid as they continue to turn in the machine. A guy that was watching them for a few seconds asked me "are those on low? Like they don't cause you brainfreeze?"
    I was accused if making that up but my coworkers had to admit it must be true as I am not that creative.

  • @mahlondiamond1782
    @mahlondiamond1782 2 роки тому +1

    Study well pupper

  • @jdzencelowcz
    @jdzencelowcz 2 роки тому

    Questions: R U Open / Closed?
    Me: (Thinking) OUR HOURS R LITERALLY POSTED ON MULTIPLE WALLS OF THIS FOOD COURT
    Me: (Saying) We R open till 5pm

  • @ElecticalCheetah
    @ElecticalCheetah 2 роки тому +1

    Worked at gamestore, basically the butt of stupid questions was a game on a system it wasn’t attended for
    Like halo for playstation, or mario on for the xbox, ect ect
    You had the elderly grandparents who were wanting to get a game but said the wrong system or vice versa they were ether sorry or entitled buttholes who scream and throw tantrums, then you have the 3erd which aren’t elderly and are assholes who basically make it their lifes work to ruin your day by doubling down on stupidity for lols these people would basically crap on your day by messing up displays and games, a few would find where your car was and key it or puncture the tires for lols

  • @kaylapounds1359
    @kaylapounds1359 2 роки тому

    Honestly, I'd rather get dumb questions then then believing something that isn't true. Example: we have a certain color tag on sale every week. Even though there's signs everywhere, people still assume the wrong thing. Like it's black because the writing is black or yellow because the background is yellow. No. But I'd rather them ask then have them get to the registers and say "I thought this other color was on sale." And then we're stuck putting back half a cart of items.

  • @craftyhuman1641
    @craftyhuman1641 2 роки тому

    This might offend someone but I always have customers ask for a hamburger and then they say I don’t want cheese. A cheeseburger has cheese a hamburger does not I rhink it’s kind of funny

  • @shydog7276
    @shydog7276 2 роки тому

    Working in customer service, I can't think of any one interaction that stands out. But I can pick out very memorable smart customers cuz they're so damn rare 😂 the number of grown ass adults I have to explain how shapes work to is distressing. No, ma'am, I can't take your 30dpi 1.3 inch by 1.3 inch image into a 3ft by 8ft banner. Why? Well... Tiny. It's a square, you're gonna have 7 feet of white space on the side or an image so stretched and distorted, it won't be readable or even recognizable. And your image is so tiny it's just gonna look like someone sneeze a tiny cluster of pixels onto the banner anyway. The dumbest fax person I got didn't realize they actually needed the papers they wanted faxed present in some shape or form lol. Told them as much. "oh..." So they come back with the paper and I asked for the fax number. "Oh, can't we just leave that blank?" Like, yeah, sure! You're all set then 🙄 or the one person who took a pic of their dog. Or, tried to. Photo was like, 3/4 just the floor. Was asked if I could center the dog more. Yes, but it looks like you also took this super zoomed out pic with a Razor flip phone, it's just gonna be a blurred mess. Customer just couldn't understand why I couldn't edit or move background that just.... wasn't there. All I could do was zoom in and that's not what they wanted. it's scary how many people like this are allowed out in the world unsupervised and worse, allowed to vote and procreate.

  • @LoafCatNG
    @LoafCatNG 2 роки тому +1

    STUDY WELL PUPPER

  • @weezylone
    @weezylone 2 роки тому +1

    Is mayonnaise vegan?

    • @Chuckf66
      @Chuckf66 Місяць тому

      Reading without my glasses, and at first glance I saw "Is mayo a vegetable?". I think I've spent a bit too much time reading/listening to stories about stupid people if that's how low my expectations are!

  • @freehuggos7766
    @freehuggos7766 2 роки тому

    study well pupper

  • @Kafj302
    @Kafj302 2 роки тому

    I am like number 221

  • @The_Original_forresttrump
    @The_Original_forresttrump 2 роки тому

    That thumbnail is so simian.

  • @esosaohenhen8199
    @esosaohenhen8199 2 роки тому

    Study

  • @cooperryan6703
    @cooperryan6703 2 роки тому

    I worked at a grocery store and a fully grown adult customer asked me "What is a broccoli and where can I find one?"

    • @Chuckf66
      @Chuckf66 Місяць тому

      Please tell me you told them it's a cut of meat and only available from the butcher.

  • @nunchaku_kidplays373
    @nunchaku_kidplays373 2 роки тому

    First

  • @tylerkirkpatrick1212
    @tylerkirkpatrick1212 2 роки тому

    No wonder these channels are getting demonetized all the same videos over and over.

    • @netric9084
      @netric9084 2 роки тому +1

      Isn't that... kinda the point?

  • @olichi1783
    @olichi1783 2 роки тому

    First9

  • @willsherman4044
    @willsherman4044 2 роки тому +1

    Study well pupper

    • @esosaohenhen8199
      @esosaohenhen8199 2 роки тому +1

      I guess I am not the only one having exams soon

  • @crazycaracal9933
    @crazycaracal9933 2 роки тому +1

    Study well pupper

  • @duncancrochets
    @duncancrochets 2 роки тому

    Study well pupper