Should I Buy My John Deere Lawn Mower From Home Depot Or My Dealer? (DAY 19)
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- Опубліковано 13 лют 2023
- DAY 19 of ⭐30 DAYS OF QUESTIONS⭐ Should I Buy My John Deere Riding Lawn Mower From Home Depot Or My Dealer? Steve will let you know!
Click below 👇👇👇 for the links to the other questions...
⭐30 DAYS OF QUESTIONS⭐ - (Links will be updated as the videos are put out)
👉DAY 1 - Is A Stihl 4-Mix Engine A 2-Stroke Or A 4-Stroke? ➜ • Is A Stihl 4-Mix Engin...
👉DAY 2 - Are John Deere riding lawn mowers made by MTD? ➜ • Are John Deere Riding ...
👉DAY 3 - How Do I Break In A New Chainsaw? ➜ • How Do I Break In A Ne...
👉DAY 4 - Does Soaking WeedEater Line In Water Actually Help? ➜ • Does Soaking WeedEater...
👉DAY 5 - Why Does My Briggs Lawn Mower Say Never Change The Oil? ➜ • Video
👉DAY 6 - Can I Use Outboard Mix Oil In My Chain Saw? ➜ • Can I Use Outboard Mix...
👉DAY 7 - What Is Your Favorite Chain Saw? ➜ • What Is Your Favorite ...
👉DAY 8 - Why Does My Grass Chute Keep Plugging Up? ➜ • Why Does My Grass Chut...
👉DAY 9 - What Does The Purge Bulb Actually Do? ➜ • What Does The Purge Bu...
👉DAY 10 - What Is Your Favorite Penetrating Oil? ➜ • What Is Your Favorite ...
👉DAY 11 - How Do I UnFlood My Chainsaw Or Weed Eater? ➜ • How Do I UnFlood My Ch...
👉DAY 12 - What Is The Best 2-Stroke Gas / Oil Mix Ratio? ➜ • Why Is There Such A HU...
👉DAY 13 - Why Does My Leaf Blower Bog Out When I Pull The Trigger? ➜ • Why Does My Leaf Blowe...
👉DAY 14 - What Does WARRANTY Actually Mean? ➜ • What Does WARRANTY Act...
👉DAY 15 - Can I Remove ETHANOL From My Gas? ➜ • Can I Remove ETHANOL F...
👉DAY 16 - Why Is My Pressure Washer So Hard To Pull Start? ➜ • Why Is My Pressure Was...
👉DAY 17 - Why Does My Chain Saw Leak Oil? ➜ • Why Does My Chain Saw ...
👉DAY 18 - Can I Use Old Dirty Motor Oil As Bar And Chain Oil In My Chain Saw? ➜ • Can I Use Old Dirty Mo...
👉DAY 20 - Do Battery Powered Chain Saws Work Good? ➜ • Do Battery Powered Cha...
👉DAY 21 - Honda Is Stopping Lawn Mower Production? FAKE NEWS!! ➜ • (FAKE NEWS) Honda Is S...
👉DAY 22 - Will cleaning the rust off my flywheel help with spark? ➜ • Does Cleaning Flywheel...
👉DAY 23 - NO SPARK! How Do I Know If My Coil / Ignition Module Is Faulty? ➜ • NO SPARK! How Do I Kno...
👉DAY 24 - Will I DESTROY My Pressure Washer By Doing THIS? ➜ • Will I DESTROY My Pres...
👉DAY 25 - How Do I Fix An On/Off Kill Switch? ➜ • How Do I Fix An On/Off...
👉DAY 26 - Why doesn’t my lawnmower have an oil drain plug on it? ➜ • Why Doesn't My Lawn Mo...
👉DAY 27 - Why Is There Black Oil Coming Out Of My Muffler? ➜ • Why Is There Black Oil...
👉DAY 28 - Can I Put A LONGER Bar On My Chain Saw? ➜ • Can I Put A LONGER Bar...
👉DAY 29 - Why Does My Engine STOP Running After A Few Minutes? ➜ • Why Does My Engine STO...
👉DAY 30 - Can I Make A Lawn Mower Run On Propane? ➜ • Can I Make A Lawn Mowe...
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#stevessmallenginesaloon #smallenginerepair #smallengine #30daysofquestions #homedepot #johndeere #johndeeretractor - Навчання та стиль
Click below 👇👇👇 for the links to the other questions...
⭐30 DAYS OF QUESTIONS⭐ - (Links will be updated as the videos are put out)
👉DAY 1 - Is A Stihl 4-Mix Engine A 2-Stroke Or A 4-Stroke? ➜ ua-cam.com/video/QF__8hs0bo8/v-deo.html
👉DAY 2 - Are John Deere riding lawn mowers made by MTD? ➜ ua-cam.com/video/iCJsWsd6SLo/v-deo.html
👉DAY 3 - How Do I Break In A New Chainsaw? ➜ ua-cam.com/video/NE4Q1Y8v2U4/v-deo.html
👉DAY 4 - Does Soaking WeedEater Line In Water Actually Help? ➜ ua-cam.com/video/84hFN_jveMc/v-deo.html
👉DAY 5 - Why Does My Briggs Lawn Mower Say Never Change The Oil? ➜ ua-cam.com/video/IVGmetgOcgo/v-deo.html
👉DAY 6 - Can I Use Outboard Mix Oil In My Chain Saw? ➜ ua-cam.com/video/AlmegbfUJpU/v-deo.html
👉DAY 7 - What Is Your Favorite Chain Saw? ➜ ua-cam.com/video/wMJeH0jCcHM/v-deo.html
👉DAY 8 - Why Does My Grass Chute Keep Plugging Up? ➜ ua-cam.com/video/WtbhiNy42IU/v-deo.html
👉DAY 9 - What Does The Purge Bulb Actually Do? ➜ ua-cam.com/video/sbDPU73fQQY/v-deo.html
👉DAY 10 - What Is Your Favorite Penetrating Oil? ➜ ua-cam.com/video/jrzNv_Db0ZA/v-deo.html
👉DAY 11 - How Do I UnFlood My Chainsaw Or Weed Eater? ➜ ua-cam.com/video/n0UnfoL5qWk/v-deo.html
👉DAY 12 - What Is The Best 2-Stroke Gas / Oil Mix Ratio? ➜ ua-cam.com/video/-bsbKqZbyrw/v-deo.html
👉DAY 13 - Why Does My Leaf Blower Bog Out When I Pull The Trigger? ➜ ua-cam.com/video/O4fMjSg7Z_U/v-deo.html
👉DAY 14 - What Does WARRANTY Actually Mean? ➜ ua-cam.com/video/D-8054Q6vx0/v-deo.html
👉DAY 15 - Can I Remove ETHANOL From My Gas? ➜ ua-cam.com/video/qZo4ItYiMCQ/v-deo.html
👉DAY 16 - Why Is My Pressure Washer So Hard To Pull Start? ➜ ua-cam.com/video/Apipsdmf8qs/v-deo.html
👉DAY 17 - Why Does My Chain Saw Leak Oil? ➜ ua-cam.com/video/3P5ITSFWUZg/v-deo.html
👉DAY 18 - Can I Use Old Dirty Motor Oil As Bar And Chain Oil In My Chain Saw? ➜ ua-cam.com/video/ilRZNsBNE3Y/v-deo.html
👉DAY 20 - Do Battery Powered Chain Saws Work Good? ➜ ua-cam.com/video/Zb8XNGfHsQU/v-deo.html
👉DAY 21 - Honda Is Stopping Lawn Mower Production? FAKE NEWS!! ➜ ua-cam.com/video/y4TSwWHFb-o/v-deo.html
👉DAY 22 - Will cleaning the rust off my flywheel help with spark? ➜ ua-cam.com/video/w8-exMgUhuc/v-deo.html
👉DAY 23 - NO SPARK! How Do I Know If My Coil / Ignition Module Is Faulty? ➜ ua-cam.com/video/HBFz_N0SxuY/v-deo.html
👉DAY 24 - Will I DESTROY My Pressure Washer By Doing THIS? ➜ ua-cam.com/video/22OlLNAZKa8/v-deo.html
👉DAY 25 - How Do I Fix An On/Off Kill Switch? ➜ ua-cam.com/video/IyaUpGh19CI/v-deo.html
👉DAY 26 - Why doesn’t my lawnmower have an oil drain plug on it? ➜ ua-cam.com/video/BXJbWWhMk0s/v-deo.html
👉DAY 27 - Why Is There Black Oil Coming Out Of My Muffler? ➜ ua-cam.com/video/SNHdUh5tRoA/v-deo.html
👉DAY 28 - Can I Put A LONGER Bar On My Chain Saw? ➜ ua-cam.com/video/OrRux_GSQQQ/v-deo.html
👉DAY 29 - Why Does My Engine STOP Running After A Few Minutes? ➜ ua-cam.com/video/m5LEwNi-geM/v-deo.html
👉DAY 30 - Can I Make A Lawn Mower Run On Propane? ➜ ua-cam.com/video/UkYCa1WhFGs/v-deo.html
Support your local dealership? That would be dependent on how much of a difference in price there is between the dealership and big box store.
*Steve, Could you do a video on
Tecumseh engines leaking oil from the governor linkage,
I haven't seen a video about this,
I would like to do add a seal like Honda uses, thanks again!
Maybe the best option decision for someone looking for a new mower would be to not buy a John Deere lawn mower if you know the dealers won't sevice their products that John Deere pays them to make warranty repairs on. John Deer needs to choose dealers who want to perform warranty work for John Deeres customers in a timely manner and dump dealers who have no interest in servicing products not purchased from them. Simple solution.
If a dealer will match a big box store price that is a no brainer.
I have had a JD sub-compact 4-WD tractor for a number of years that has given me excellent service. I don't use it often and have always done my own service. Recently a problem cropped up so I went to the local JD dealership where I bought it to see about getting it fixed but found that their labor rate was $120.00 an hour. While I was there I asked about getting routine service maintenance done and was informed that they had their "Winter off-season Maintenance Special" on and it was ONLY $500.00 to change the oil and check things over. Needless to say I fixed the problem myself and will continue to do my own maintenance. While I love the quality of JD equipment I do not love the expense of their service. Just my $0.02 worth. YMMV.
A lot of dealers try to get as much as possible from every job, and then they whine when people don't come back. May every dealer who acts like that go out of business and end up working at Burger King. You can shear a sheep over and over, but you can only skin him once. A lot of dealers are too stupid to understand this.
Mine wants $300.00 for the same service "offer". Runs fine and I can change the oil and grease the hubs just fine, thanks to some excellent UA-cam videos! Thank you Steve!
One day you might have a serious issue that requires a trained technician that uses factory tools to fix. Then you will understand the $120 hourly fee.
@@pierrelarocque3214 Oh, I understand and appreciate the time, tools, training and overheads that go into a labor rate. But all that training etc. is not necessary to change oil, replace filters, check hydraulic fluid and gear lube levels. The issue I went in for was popping a rear tire off the wheel and losing all the antifreeze it was loaded with. Since I ended up fixing it myself the job surely did NOT require a highly trained technician or sophisticated factory tools. While I was talking to the female service manager the guys behind the counter made sure I knew what the hourly rate was as the service manager never mentioned it. Like I said, just my $0.02 worth. YMMV.
@@krumple8560 read my comment again please.
I buy at the local dealer because if they go out of business we're all screwed.
Years ago I worked as a lawn mower mechanic. The chain stores back then sold Lawn Boy lawnmowers for less than the dealer I worked for paid wholesale. But when those lawnmowers came to us for repair they often wound up at the very back of the line. Recently I purchased a Toro walk behind lawnmower. Home Depot was selling it for $15 less than the local lawn mower shop and you had to assemble it yourself. The local dealer assembled it, filled the tank with gas, and ran it for ten minutes to be sure all was functioning correctly. And when I needed advice on replacing a part they were there to ask. Shop locally not just to help the local dealer but to help yourself!
I agree with supporting local dealers, but that green paint is EXPENSIVE! I'll keep my old IH Cub Cadets!
I wouldn’t buy a Deere to begin with…but Steve is right….buy from a dealership…price match if they will…but 100%, go to a dealership. No question!!
Why not buy a Deere?
@@charlieparkhurst4694 Deere today, is not Deere 50 years ago…even 30.
😮😮😮 I get a Lowe’s military discount call John Deere dealer. They laughed at me no discount for you. They said, so I got it at Lowe’s the next week the local dealer sent me a letter telling me that it be more than happy to take my money or two with warranty work❤❤ so that says I’ll support my dealer and Lowe’s.😊😊😊😊
I bought my 2002 John Deere LT150 from our local dealer 21 years ago precisely for the warranty reason. I ended up never needing to use the warranty, actually, I never set foot in there again for anything related to my mower except to buy air, fuel and oil filters and a replacement grass chute because it got old and brittle and broke where it connected to the deck. I never even needed to replace the mower deck drive belt. We had boat doors on the basement so I kept it clean, dry and out of the weather in the basement, which I am sure contributed greatly to it's longevity. I sold it because we moved to somewhere where I would never need it, otherwise I'd probably still have it.
I am a retired person with no connection to ether John Deere or Home Depot. Seven years ago we purchased a JD D-170 from Home Depot and have 124 hours on it. We have only needed to put fuel in it and an annual oil change. We always use premium fuel.
I would suggest that anyone stay away from the cheaper end mowers from John Deere. They are made to meet a competitive price point. Stay with the mower lines that are only sold by John Deere. They cost more money but are much better quality machines.
I have an older John Deere 335 GX. It has mowed 6 acres of lawn for years and has never been back in the shop for anything. It has nearly 1000 hours on it and still does not use oil between intervals.
I doubt that any of the budget prices models will ever be able to make that claim.
Great points Steve, as always.
I’ve had so many people, friends of mine, say that they’re different! I knew they weren’t. John Deere is not going to have a lower grade of equipment just to sell at the big box stores.
Having been a mechanic for years, the sad fact of the matter is that everything is so cheap made today!!!
I have two 318 John Deere’s and a 332 John Deere all made in the eighties and they will still outlive a brand new one made today!
Nice job Steve 👍
Not always true with all products. Door openers are different. I was a dealer and the box store openers were pieced rails and half cable and chain. Our rails are solid and full chain. So some differences. They could sell an opener cheaper than I could get them from the warehouse. True story. Figure that one out.
Bought a 135 off a local dealer,used it 13 seasons,changed the idler pulley and new blades and regular maintenance,good ole mower
I have two JD mowers I bought from Lowes. First, a question. What is the probability that I'll need warranty work within the warranty period, especially since I only mow a couple of yard acres during the spring and summer?
When I bought my second mower about ten years ago (from lowes) I decided to take it in to the local JD dealer for the following spring maintenance before the season started. After paying a $500+ dollar bill (oil, filters, etc change and a couple of deck pulleys) I decided to start learning from channels like this and do my own maintenance and repair. It has saved me a bundle of money thanks to you and channels like yours. So, my advice is if you have the tools and interest, buy from a big box store and DIY on repairs.
Really Really enjoying these 30 days of questions!
I'm still mad at the dealer who charged my dad over $700 to replace the drive belt on his John Deere mower. I replaced all the belts on my little Cub for less than $70.
My John Deere 430 basically has to be cut in half to replace a belt. Unbelievably stupid engineering.
It's the stealership for a reason
I can't deal with the dealerships in my area as they are all owned by the same person. They do have riding mowers, but they sell big tractors and equipment to farmers. They are not really interested in selling a non-farmer a lawnmower. I had to go with a snapper from another dealer, much smaller than the JD dealership.
There has to be more to that than just a belt change. Was anything else replaced or serviced?
That’s because it isn’t just a belt replacement. You need to detach the the steering rack, and drop an axel to remove the derive belt on a John Deere.
Mine was not a John Deere, but a Husqvarna. I bought mine at a local dealer for the same reason. Had a small problem, they came got it fixed it and returned it back to me.
My local Echo dealer has always taken care of me. Echo is fixed price so Home Depot can't sell Echo equipment any cheaper than a local dealer.
Glad you pointed pointed out the how the service works on the purchase from big box stores. I’m sure quite a few people were not aware of that. Thanks guys!
Hello Steve 😁 long time viewer please keep the the content coming! I bought my Deere at home Depot ( only reason is I had a very substantial discount from a friend otherwise I would have gone to the local shop) and the associate there told me that they can't let any of the tractors go until a rep from John Deere comes on site and give it an inspection and the go-ahead. If the rep doesn't like what it sees they can't let it go until they are satisfied... As for warranty work I can't speak for everyone but when I got some warranty work done at my local shop they greeted me very well and my work was done in a timely manner and that is the reason I always go to them for parts and service...
Our local dealer supplied Lowe's with their John Deere Tractors
Great series guys! Enjoying even the stuff I knew or learned from, and the wide range of topics is great. Don't stop at 30!
Love your channel. I bought a John Deere from a Rona here on the Sunshine Coast for my Dad for Father's day. BAD BAD BAD mistake. It needed service work the 2nd month he owned it, (it would not start0. He only used it a couple of times, still on the original fuel it came with. The only place that will do warranty work on it, is a authorized dealer. On the sunshine Coast you need to take a $130.00 ferry to get to the closest authorized dealer (I need to trailer the mower). That would be to get it there, then another $130.00 after it's fixed to get it back, and it would be a full day traveling time each day. I took the chance of voiding the warranty by fixing it myself. Good gamble. It was getting fuel and spark to the plug. I pulled the plug and never seen a plug so badly fouled. Cleaned it and it's been running great for the last two years now. What ever mower you buy, check where the warranty work can be done.
Something I've noticed the big box ones aren't set up correctly... they don't check things, don't adjust the deck when it's supposed to cut at 3" they aren't even anywhere near 3". Seems like the dealer ones the decks are set. There are a few other things but I can't remember off hand... All that said, I'd never recommend buying a JD. The last thing I called for a price on was the fuel shut off valve (bottom bowl of the carb) they wanted an insane amount of money for it. Well over $200 for it. I always order my parts on line. Amazon or dealers online. Much better prices. And not JD filters.
I agree that the same number model at either place is the same mower. But would also like to add that the X series mowers/tractors are only available from the dealers and are way better quality then the box store units.
I agree with you. I had an X300 I bought used and I used it hard until I tore up the mower deck. Now I have an X354 I bought in 2021 and as of last Wednesday it only has 15 hours on the clock. But I love it and don’t abuse it. It will outlive me.
So I recently acquired my first John Deere. An old 265 with a 48" deck. I am currently waiting on a new fuel pump to get it running. It seems well built and find a little comfort in the knowledge you also have a john deere mower. Thanks as always for the knowledge you keep passing along. I try not to miss any of your videos.
Thanks you two for more common sense heads up. I too am a strong believer in supporting local businesses.
Would you do us a favor? The plastic hoods on these mowers crack, break,
Could you show us how-to repair the cracked hood
Thanks Fred
Totally agree with you on that Steve! I always support my local dealerships. The large conglomerate stores have put to many small dealerships out of business.
Amen. Totally agree. Big box stores really put a hurt on the little guy , especially in marginal economic areas.
@@tomphillips2608 Just like when Walmart moves into a small town.....
The conglomerate stores put nobody out of business. Your greed puts the small guy out of business. Nobody puts a gun to your head to go but at the big store
@@shortfuse43 last time I checked Wallymart didn't put a gun to anybody's head to go shop there.
Steve, I would love nothing more than for you to read day 20's question and immediately break out in hysterical laughter 😂🤣😂🤣😂🤣
I have been told that exact thing. I enjoy doing my own maintenance so it’s not as big of a deal
Great advice Steve and April! Support your small town businesses!
I’ve been told by Lowe’s and Home Depot that they are only renting space to John Deere for their lawn tractors. They do not do the pre delivery checks, John Deere does, even though it is delivered by the store. My local John Deere Dealer verified all this.
Yes, the dealer here puts a sticker on each unit that is sold in Lowe's, and they make a small amount of each one assembled and checked.
As somebody who works at Tractor Supply, i say it also depends alot on how handy the buyer is. if you can fix or maintain your own equipment a big box store is fine. may it be a string trimmer, chainsaw or zerotrun mower.
Awesome advice I did not know that Home Depot sends their stuff to the local John Deere dealer. I would rather support my local business anyway!!!!
This is why I watch your show whenever I can .your so up to do with everything.i have been watching your shows free about 8 years now. Don't go anywhere Steve. Your my way to getting things done where is the beer.
😉👍
Buy it from the JD dealer, because you will get far better support.
Deere dealerships used to be there for the farmers but all they want nowadays is the homeowner customers
Right on Steve and April, I have bought my John Deere lawn tractors from my local dealer and had them do the maintenance. My first one lasted 20 years. 👍
Our local John Deere dealership does not discriminate on your position of repair or service provided it is a John Deere regardless of where it was purchased. You go to the back of the list only when you bring in equipment other than John Deere and this sounds reasonable to me. As far as the difference between purchase from a dealer or big box store: 1. You are correct on warranty work going to the dealership 2. I would always buy from the dealership because it will be properly set up and assembled ie: mower deck levelled properly, cables adjusted properly etc. This alone makes all the difference in proper operation since the dealer has trained employees on this equipment and the big box stores need to read the manuals. 3. Big box stores for example sell push mowers boxed and some may have a container of oil for you to install and others may not. At Eliminator Performance we have received 4 such seized mowers in 2022 that were run without oil. In all cases we were able to free them up and get them running WITH NO GUARANTEE ON HOW LONG THEY WOULD SURVIVE due to lack of oil installation.
I like to support the dealers as long as the price difference is not extreme. I realize these big mobs have much greater buying power.
But half of the sales people at these big hardware store are unable to answer any questions about mower maintenance. I like supporting the bloks who get their hands dirty fixing these mowing tools.
Sears at one time was doing service work for the Big Box Stores under the A&E name.
My father went to get a new riding mower this year from our local John Deere dealer and they told him they no longer sell them and to get it from the big box store. They said they would still be happy do the work on it though and all warranty work would be sent to them anyways. He got the mower from Lowes and after a couple months use he started having a belt issue. The local Deere dealer came out and picked it up, serviced it and brought it back to him that same week.
My "local" JD dealer has 12 dealerships spread across 3 states. Most of the longtime employees left when the locally owned dealership was sold to the big JD dealer. Everytime that you go in the door, it seems like there is someone different working behind the counter. I'm not too sure but what they want to be the size of Home Depot or Lowe's.
Yep. I'm acquainted with a lot of the farmers around here. Many complain about the poor service they get now.
We had 5 dealerships in my area. Now only 4 and they’re all the same company “Greenmark”.
@@chrissnyder3479 Quality Equipment owns here, SC and VA.
Love your channel Steve. I've learned alot from you. I totally agree with purchasing the john deere lawnmowers. I currently work at a Home Depot and its totally true when doing the warranty work. I always say to customers that I deal with to take it directly to the dealer or purchase the item at the dealer.
You make valid points. I think it all comes down to how big the price difference is, and whether one would take a gamble for that amount of money.
Wow that's crazy stuff. Thanks for the insider information.
I would like to add that a dealer will probably install any accessories you buy at no charge. My dealer installed a snow blower that required some mods to the tractor with no additional cost to me. Also, if you need parts, you won't find them and Home Depot or Lowe's. I agree, support your dealer. He/she is likely a local resident and needs your business to survive. Thanks again folks.
On the other hand, my local repair people, who are also dealers, were not great to work with. One had no repair guy, even though they were supposed to. Another kept my chainsaw for a month and said he couldn't figure out what was wrong with it. The third kept the saw for over a month, sharpened the saw even though I said not to (ruining the geometry for sharpening at home) and charged $125. I could have installed a new carb for $90 and sharpened the chain correctly for nothing.
For what dealers charge, and considering how long they take, I am better off replacing parts myself.
@@thebubbacontinuum2645 I'm with you on doing it yourself. I've always done all my car and equipment repairs but I'll be 84 in a couple weeks and those days are going fast.
Great video. Same idea for Toro and Echo products. Always buy from dealer. It's all about customer service over the life-cycle of the product.
I'm love'n these quick question and answer sessions!!
Bought my l120 from Home Depot 20 years ago now my brother has it, it runs like new
Great info! Thank you! It’s great that your wife April has been joining in too. Love it 👍
There are no small dealerships around anymore. They all were absorbed by one big conglomerate or sadly forced to close
Refuse to buy a Deere due to the haughty, snobby attitude I have experienced at their dealers. Ex - looked at a used one supposedly having a rebuilt mower deck. It rattled like crazy just driving around their property. No apology, just, we'll fix it. Then I asked if she could come down on the price. An emphatic NO was the answer. Just to push the point, I said, how about a free oil filter. Same answer. She sure was not interested in making the sale or customer relations!
She's great for the ratings of your show! (likes)
That's exactly why I bought my JD from the dealership! It's only 19 years old and still runs like new. (Kohler 17.5 HP Command engine) I'm sad that JD has gone to, "John Deere branded" engines....I am a hard-core Kohler fan...So, I guess when my JD finally croaks, I'll have to switch to Cub Cadet...any input from you would be helpful
Our JD dealer owns 36 locations in 3 states. So it's not really local, if that makes sense. I got my JD from Lowe's 3 years ago. It was on sale, plus my discount, plus 200 cash back from Deere. Yeah, heck of a deal. It came with the dealer sticker, not Lowe's. The dealer sent me a welcome letter along with all the warranty information and registration. The big box stores use to have service people. Now all they have is someone to assemble what you purchased, for a hefty price. I agree in supporting local business. If it truly is local.
Agreed. Even if you pay a little more, support your local businesses!!
Money well spent.
I'm genuinely intrigued as to why? - Surely even the big stores employ local people - Do you not use Supermarkets? Personally I've always found bigger outlets to be much more customer orientated - For instance, buy parts for your mower from a local distributor and try and take something back for refund - or use Amazon and see their refund procedures. And compare prices... It usually makes for uncomfortable comparisons for those involved in the independent business of whatever, versus the big Nationals.
@@GHOOGLEMALE You have a valid argument if you only look at it from the narrow point of view as a consumer. Yes big box stores employ local people. When you spend money with a local business, more of that money stays in your community. And, if you've been around long enough, you will have noticed the gradual erosion of customer service to the point of virtual non existence, especially in supermarkets. Big chains are always looking for ways to reduce staff numbers to increase profit. The large M chain being a prime example.
@@StikkyWoodNot wishing to press the point but... From my experience, thats not how it works - and big national stores have a whole stream of management positions also local, often with middle and upper management too - As a percentage of turnover, independents make more money but its kept within a very small group (ie family owner) and the remaining staff are low paid with less overall in the community. As for consumers, and most watching items like Steves Small Engines are consumers looking to save money by attempting at least their own repairs/fixes, are keenly interested in best deals - Do some price comparisons, Air filter, Engine Oil, Spark Plug and perhaps a replacement blade (reputable makes of course) and see what you come up with - I have, and its nearly double the price...
@@GHOOGLEMALE Feel free, I respect your commitment. You make some compelling points there. It would be interesting thing to see the comparison of customer/employee ratios of big box and independent stores and the spend ratio. I think the difference in our lived experiences probably comes from being in different countries unless you are also an Australian. Here the city vs country experience can be quite different as well.
Great video and information. Really good to know about buying from a dealer. If they price match, then even better. Thanks!
You're Welcome...
Thanks for the video, always enjoy watching!
Thanks Steve
Thanks!
Bang on! That's exactly why you should support your dealer, you'll get a quick more personalised service opposed to the big box stores where their support is slow and vague to say the least.
Big box stores know a little about everything (and you know what they say about a little knowledge) wheras a dealer know everything about what they sell
Does this line of reasoning ring true with Honda push mowers?
By the way, I understand Honda is phasing out mowers. That bums me out.
I will answer that on day 21!
Just a quick comment, the S series used to be dealer only, example the S240, but the last 2 years they went from the E series to S series in the home stores. The 100 series are always the consumer grade, whether it's a L105, D110, E130, etc. The John Deere dealers here assemble them, then give them to Lowe's to sell. They have the assembled by sticker on each one.
John deere is against right to repair and have purposely discontinued parts on a 8 year old $250,000 tractor. They want profit not a quality product
Great point on shopping local!
Excellent Nice seeing you April
Bought mine at the JD dealer. No regrets.
I purchased Martha, my Deere, from a dealership. They have all the parts and accessories I need, although oil filters, air filters, and oil I buy from Amazon, because the dealer's prices are *WAY* too high. Thanks for the video, April and Steve!
Yeah, I had a hydraulic steering cylinder go out on my compact tractor. JD wanted $800 and I bought a SPICER (same) for $ 350 online.
Great Beatles reference there.
@@tinpony9424 Glad someone caught it. LOL
the filters and parts you are buying on amazon are 99% counterfeit. Sad but true
@@johnguertin5054 Thank you *SO* much for your fountain of wisdom.
I agree 👍🏻 support your local dealer April and Steve out..
very interesting, ive been told by a service tech that they're different. nice that you guys cleared this up.......thumbs up !!
That's what we did when I worked at a Snapper dealer back in the early 90's, our customers came FIRST! Also, customers that bought equipment from us, got a lower shop rate for service than the people that brought in Kmart stuff for service!😉
you can get a better deal with discounts at a store than a dealership.
Glad to know the difference. Thank you!
You're Welcome...
Thanks for another learned video April and Steve!...
I have a 185 John Deere with a 38 deck and dual grass bagging system, ( great for grass clippings compost), purchased in 1991, from the dealership.
The JD Technical Manual is very articulate. I do my own maintenance on it.
Over the years, had to replace blades, couple of bearings, starter solenoid, batteries, with lots of oil changes and grease jobs, but no serious problems. It has the Kawasaki engine, and a lot more metal frame (470 pounds) than the newer ones..It is imho, a "tank".
I have learned much from sharing creators such as yourselves on various platforms....Hell, I became a "Brain Surgeon" on the YT platform alone.....Although admittedly; it has been a challenge to find my first client.....
Now, where did I put that "Nectar from The Gods Vodka" , we learned to make, from "Day 17"..hmmm......
Excellent question today SteveO, I was under the impression that the box store tractors weren’t as commercially built. I’ve had two John Deere and they both came from the dealership. I had an x300 and I have a x580 right now. Maybe it’s the certain models aren’t available at the box stores but your review was awesome today. It also made a lot of sense on the warranty work , especially with the times were in! Cheers🍻 Steve and April out!
Good Information on the service .
My john Deere Dealer ( Mom and Pop) less then 2 miles from my house was shut down by John Deere.
They would not even let them remain an authorized service center.
Now the nearest one is 24 miles away and a 40 minute drive. They do service at home if possible or they pick up no problem. They are actually very nice but it costs $$. My neighborhood guy would tell me how to fix it and I could pick up the parts easy.
The same thing happened to my local John Deere dealer here in this small town. I don't know the details, but he was forced out of selling Deere equipment. He had been the dealer here for many, many years.
100% dealership!!! Get to know the guy’s at the dealership big box stores usually have young people that don’t give a crap about your mower! Great video!
Agreed!
Dealer will support you after the sale. I have had great experiences with my dealer!
Right on
Not always true with all products. Door openers are different. I was a dealer and the box store openers were pieced rails and half cable and chain. Our rails are solid and full chain. So some differences. They could sell an opener cheaper than I could get them from the warehouse. True story. Figure that one out.
Never disappoints, another quality discussion.
Thank You...
I buy from small engine shops. They charge $10.00 (which goes to a charity) to assemble the units to make sure it is working correctly, they demonstrate the unit with you and answer any questions that you need to know. Plus they give you a bottle of super fuel which the have used some to fill your machine with. This ensures you that when you get home to use the equipment you don't have to worry if there is any problems with it.
Our local farm store sells John deere and many other brands of power equipment.If you return your equipment to the store like you said the store doesnt repair it.BUT unlike what you said it goes to one of the cheaper local small engine shops for repair ,Not to our local john deere dealer.I know this because I am one of the cheaper than John Deere repair shops the stuff gets sent to!!
The answer for me where to buy is ALWAS the dealership. Even if I have to pay a little more at least I have a relationship with someone who will help me with repairs and questions rather than dealing with a 13th grader at a Big Box store who is clueless. Any extra you pay at the dealership is worth it IMHO. Thanks for this series! It has been great.
Great info guys.
As always great video Steve and April !
Talked to my local Deere dealership after buying a 120S from Home Depot. They told me that when HD get a shipment of JD mowers, they, the dealership, do the set up on them, not HD. Just a side note, got them (JD) to do the conventional oil system conversion for me. Great service. Got it back in a week.
The real thing most consumers don't know is just how significantly better the X300 / X500 series mowers are than the S series. My X530 was built in 2011 and now has 660 hours on it. It's got another 10 years of life left in it at least.
You guys are the best
I bought a Scag v ride used from a dealer. I'd recommend one of those because it cuts really nice and hasn't broken down in the 6 years I have owned it. Probably cost as much as a new JD.
Problem with shopping local: HUGE price difference. We're not all made of cash
Right On! Not mentioned are the cases where a customer feels the “problem” is a warranty issue, but the dealer doubts the manufacturer will cover the repairs. Known as a “Disputed Warranty”. If I, as the dealer, ( and I ran a shop for years) sold the unit myself, I am going to go to bat for MY customer. If it’s a box store sale, the customer will pay upfront, I’ll submit a warranty claim, and the manufacturer will decide. If they decline, no skin off my nose, and I got paid anyway.
Dealer, no brainer! Learned my lesson especially with appliances,etc.
I've paid a local company to take care of my yard for 5 years for the price of a riding tractor.
I always support my dealer
Good points, although I bought my JD at HD on HD credit card!. I got a great price, and got 18 months at no interest!. I have a lot of respect for both companies because they are both American. From a Canadian here, I love the good o,l USA!
Well said my friends 👏 👍🏻
I had this choice to make when I bought my John Deere. The local dealer was critical of Home Depot saying that their employees probably wouldn't assemble the mower correctly and I would probably end up with the steering wheel aligned off centre. Well, even though the local dealer wouldn't match the price I went with them anyway. Guess what? The steering wheel was aligned off centre by the "experts" at the local John Deere store. You can't make this stuff up🤣
Oops. Steering wheel, not starting wheel.
There are a lot of people who just don’t care about doing a good job.
When you factor in human nature it's a crapshoot with what you end up with.
What’s funny is they told you that Home Depot employees assemble the mowers… they don’t lol. Box stores have local dealers come uncrate them and set them up.
@@Pontiac2001GT Hilarious
In 2004, my only options was to buy a John Deere from the dealer. Back then, the Craftsman was almost identical to the John Deere, fender hydrostatic instead of pedal, the cowl was the same. Anyway, the Sears in Saint John, NB no longer had a service dept, and the John Deere dealer did, so I bought a JD for 100$ more so I could get it serviced locally.
Great video.