Really fond of your videos. My company deals with trane as well. Installing a union inside the service panel is really helpful for maintenance or repairs. You might find that to help you out changing a gas valve, inducer motor or to just get the burner bracket out a little faster!
Ted’s company, right? And he’s still out there “gittin’ it” and late hours! I really like how he does things-his thoughts out-loud, attention to details, work ethic, and especially his “teaching”. 😊
This just happened to my brother. He had a new house built and last week, he put the heat on for the first time. It didn’t fire. I am not on the builders sub contractor list ( We cant work cheap enough for him) so I drove over, climbed into the attic and the gas valve was off. I will go back when I have time and check if the gas inlet and outlet pressure is correct. Most new home installers don’t even bring a manometer with them to check. In the spring, I will check the charge in the ac system. They guess at it when it’s chilly and don’t return on a warm day to check.
I'd agree Ted, have the installer return and extend that rigid gas pip then use the same rubber gas line after looping it or use a shorter one. I wouldn't accept that as it is either. Otherwise, looks good, sounds good.
Hey Mr. Cook, you are one of the best AC texts I’ve seen and I looked at every one of your videos all I couldn’t sometimes over again but you kind of get me out. I’m at the gas line you know you want about it you mind about it would’ve been really simple. Do you sleep well I’ll just get another line and put it on there and there will be safe. Wouldn’t cost that much money and it’ll be a lot more satisfied with her than just the wind about the Man.
Wow! Almost 65 years old now, and I’m STILL overlooking simple things. Even worse, putting things back together and always forgetting a screw or two, or a small part. Just the other night I took apart a portable hair dryer-only two screws holding it together and yet I had to assemble it 2 times for overlooked pieces! LOL 🥴🤪
I had to zoom in on your first glance of the internal gas valve itself because I’ve had no heat calls on a new install, and the valve switch is off from the factory. Yep, it happens to the best of us and if we’re willing to learn we implement new practices so it happens less and less!
Been an installer for 25 years and mistakes happen. But your installers have too many mistakes that shouldnt happen because they should be testing and setting up these furnaces. Its always something that wouldnt allow them to do that
I love your video's and you always fix the issues. I have one question, how did the installers check the gas pressures etc. if they never turned on the gas? Thanks for great video's.
Should of tested heat at startup to eliminate that call back. Not to mention burn the new oil off heat exchanger and prevent smokes from going off on first start up. I know nobody wants to do that on hot summer days tho!
I had one the old gas valves break and bust on me Thursday. It was one the old galvanized brassy typed with big handle. I filled a basement up with gas before I could get it shut off thank God nothing tragic happend. It was a real panic situation. Then had relit a 20 year old water heater that didn’t go good for me but I finally got it done and fixed it all including the venting on the W/H and Furnace we installed
Start up test would have caught it. I've skipped turning on the furnace in a hot house during the Texas summer but after the heat wave subsided it's back to testing the new system in heat, cool, emergency heat etc.
Just went behind installers on a brand new unit installed in summer. System was not properly commissioned (operated in heat) regardless the season it was installed: turned out the gas manifold was not opening. Properly diagnosed and replaced with success.
Now Theodore you know that no one else turned off that gas cock. Nice simple fix but, this is why we do start ups when we install new equipment . Package units should be started in both operations. I agree with you on the gas line should have been a little longer and clipped to the unit. Best talk with that installer and let him or her know that next time you’ll be calling them to come out.👍👍🇨🇦
That’s exactly what I was thinking. We used to always do a start up and burn the oil off the heat exchanger even in the summer. Check gas pressure, make sure it starts up before we leave. Either they forgot or they got lazy or they planned to come back. Install mistakes do happen, my famous one was leaving the stupid cardboard shipping thing in on condensate pumps. Home owner would come downstairs and there would be water on the floor. The one caught me once or twice.
Always test and measure everything after an install, always. That's s free call. Rubber hoses for gas is not allowed in Texas. Measure the 24 v at the white and red leads, if it's at 24v the t-state is calling for heat.
I'm pretty sure Ted knows that last part. And that method is not foolproof, since the wires could be faulty or the thermostat could be faulty. Always best to check at the actual source, especially for a retail customer.
Y'all ever installed a brand new dual stage heat pump package unit and put a one cool thermostat on it? So let's just hook up the thermostat wrong and blow the 24 volt transformer and high pressure switch while we're at it. No problem, we can just wire y to the contacter directly and bypass all safety switches and the defrost board. Perfect.
All good Ted. If you haven’t done something like that it’s still your first week. 😂 On the other hand, a flammable refrigerant could make finding leaks reeeeeal easy…
Looks like the installer also forgot to provide rain protection for the regulator's vent. When the top of the diaphragm fills full of water it could be another no-heat call.
ok shouldn't that "flexy gas pipe" be fastened at both ends within "X" distance of the ends. also is it even rated to be used outdoors/as an appliance connector? seems to me it's not proper to be used as such. 🤔
maybe the installer left gas off on purpose? installed middle of summer and no heat startup done? forgot to write note on paperwork/enter it in software saying startup needed?
And years ago they used the same flammable Freon gas and it blew up homes I hope they get rid of it before I have to sell any of them I'm against dangerous stuff like this
Seems like a somewhat unfounded assumption, to blame the installer for the gas valve being shut off, when it's right out there in the open - it could have been the installer, but could have been the homeowner or anyone else really. Easy prank for a neighborhood teenager. If it was in fact the installer, I would have to question whether he tested the furnace-side connection for leaks, and tested the burner at all... but there's no way to know.
Really fond of your videos. My company deals with trane as well. Installing a union inside the service panel is really helpful for maintenance or repairs. You might find that to help you out changing a gas valve, inducer motor or to just get the burner bracket out a little faster!
Ted’s company, right? And he’s still out there “gittin’ it” and late hours! I really like how he does things-his thoughts out-loud, attention to details, work ethic, and especially his “teaching”. 😊
hes the owner saving money by doing the service calls him self, only makes sense
Nice work Ted. Those mistakes happen to all of us.
"comfort-taker" just never gets old hearing that pun. 🤣🤣
This just happened to my brother. He had a new house built and last week, he put the heat on for the first time. It didn’t fire. I am not on the builders sub contractor list ( We cant work cheap enough for him) so I drove over, climbed into the attic and the gas valve was off. I will go back when I have time and check if the gas inlet and outlet pressure is correct. Most new home installers don’t even bring a manometer with them to check. In the spring, I will check the charge in the ac system. They guess at it when it’s chilly and don’t return on a warm day to check.
Ted , your priceless and you’re human😉
I appreciate how you said “we” left the gas valve off, even if you weren’t there, you still take responsibility. Stand up guy.
Karl...Sling Blade - It Ain't Got No Gas In It. 🤣
I'd agree Ted, have the installer return and extend that rigid gas pip then use the same rubber gas line after looping it or use a shorter one. I wouldn't accept that as it is either.
Otherwise, looks good, sounds good.
code here doesn't even allow flexible pipe outside, am in a different state tho
Well that was short & sweet Thx
No dirt leg and exhaust blowing directly on the flexible gas line. Did ray charles install that one. I wonder if they even leak checked it.
Hey Mr. Cook, you are one of the best AC texts I’ve seen and I looked at every one of your videos all I couldn’t sometimes over again but you kind of get me out. I’m at the gas line you know you want about it you mind about it would’ve been really simple. Do you sleep well I’ll just get another line and put it on there and there will be safe. Wouldn’t cost that much money and it’ll be a lot more satisfied with her than just the wind about the Man.
Wow! Almost 65 years old now, and I’m STILL overlooking simple things. Even worse, putting things back together and always forgetting a screw or two, or a small part. Just the other night I took apart a portable hair dryer-only two screws holding it together and yet I had to assemble it 2 times for overlooked pieces! LOL 🥴🤪
I had to zoom in on your first glance of the internal gas valve itself because I’ve had no heat calls on a new install, and the valve switch is off from the factory. Yep, it happens to the best of us and if we’re willing to learn we implement new practices so it happens less and less!
I have been SO READY to fix some furnaces. If i have to install another AC I'm going to barf 🤣. I'm in Atlanta, but your super close to my brother
Been an installer for 25 years and mistakes happen. But your installers have too many mistakes that shouldnt happen because they should be testing and setting up these furnaces. Its always something that wouldnt allow them to do that
If the installers didn’t test the heat, what are the chances they broke out the manometer and adjusted the gas valve?
Ain’t got no gas in it!!
You know it Karl! 😅
Great video. Thank you for sharing
I love your video's and you always fix the issues. I have one question, how did the installers check the gas pressures etc. if they never turned on the gas? Thanks for great video's.
Should of tested heat at startup to eliminate that call back. Not to mention burn the new oil off heat exchanger and prevent smokes from going off on first start up. I know nobody wants to do that on hot summer days tho!
As an old shop teacher of mine used to say. "it's the little things that will get you".
I had one the old gas valves break and bust on me Thursday. It was one the old galvanized brassy typed with big handle. I filled a basement up with gas before I could get it shut off thank God nothing tragic happend. It was a real panic situation. Then had relit a 20 year old water heater that didn’t go good for me but I finally got it done and fixed it all including the venting on the W/H and Furnace we installed
👍I don’t miss the work! (I do miss the pay)
Start up test would have caught it. I've skipped turning on the furnace in a hot house during the Texas summer but after the heat wave subsided it's back to testing the new system in heat, cool, emergency heat etc.
Just went behind installers on a brand new unit installed in summer. System was not properly commissioned (operated in heat) regardless the season it was installed: turned out the gas manifold was not opening. Properly diagnosed and replaced with success.
Now Theodore you know that no one else turned off that gas cock. Nice simple fix but, this is why we do start ups when we install new equipment . Package units should be started in both operations. I agree with you on the gas line should have been a little longer and clipped to the unit. Best talk with that installer and let him or her know that next time you’ll be calling them to come out.👍👍🇨🇦
Your installer probably didn't do a proper startup. I would at least check gas pressure and combustion test, other than that great content Ted!
That’s exactly what I was thinking. We used to always do a start up and burn the oil off the heat exchanger even in the summer. Check gas pressure, make sure it starts up before we leave. Either they forgot or they got lazy or they planned to come back. Install mistakes do happen, my famous one was leaving the stupid cardboard shipping thing in on condensate pumps. Home owner would come downstairs and there would be water on the floor. The one caught me once or twice.
Always test and measure everything after an install, always. That's s free call. Rubber hoses for gas is not allowed in Texas. Measure the 24 v at the white and red leads, if it's at 24v the t-state is calling for heat.
I'm pretty sure Ted knows that last part. And that method is not foolproof, since the wires could be faulty or the thermostat could be faulty. Always best to check at the actual source, especially for a retail customer.
Dont have to have a sediment trap on gas line ? I figured you would test before they leave? Avoids this , thanks for showing we all do it
Y'all ever installed a brand new dual stage heat pump package unit and put a one cool thermostat on it?
So let's just hook up the thermostat wrong and blow the 24 volt transformer and high pressure switch while we're at it. No problem, we can just wire y to the contacter directly and bypass all safety switches and the defrost board. Perfect.
love your vids
All good Ted. If you haven’t done something like that it’s still your first week. 😂 On the other hand, a flammable refrigerant could make finding leaks reeeeeal easy…
Out door galvanized pipe and brown galvanized 90 elbow , these new products keep me guessing ….. lol
Like the old saying goes……it’s so hard to find good help these days…..🙄🙄🙄
Installer should have run the heat on initial start up to burn off the heat exchanger and check operation of gas
I really don't like shotty work! And this is a good example of it.
So I guess you’re perfect ??
Looks like the installer also forgot to provide rain protection for the regulator's vent. When the top of the diaphragm fills full of water it could be another no-heat call.
“Find the disconnect” yeah I wonder where it could be
What’s your thoughts on flammable refrigerant that’s coming
Did the installer check the heat before leaving? Is that considered a call back? Easy call at least.
ok shouldn't that "flexy gas pipe" be fastened at both ends within "X" distance of the ends. also is it even rated to be used outdoors/as an appliance connector?
seems to me it's not proper to be used as such. 🤔
Where is the blower Ted?
So after the installer commissioned and verified combustion/pressures, he turned it back off? Sounds more like a swap and go
maybe the installer left gas off on purpose? installed middle of summer and no heat startup done? forgot to write note on paperwork/enter it in software saying startup needed?
Where’s the drip pocket, and no paint on the gas line?
Same thing happened to me last week.
Never done anything like that before. lol 😎
"Midnight Riderrrr...."
like youve said befor your still looking for the perfect installer!
Oh wow I have that exact unit
Make it an easy call, at least. It sucks but it could be worse.
MUST BEEN INSTALLED ON A FRIDAY
And years ago they used the same flammable Freon gas and it blew up homes I hope they get rid of it before I have to sell any of them I'm against dangerous stuff like this
70 degree in Connecticut today
We do not have heat pump here.
And with these A2L freons Trane is getting rid of the famous X models and changing to "choice, priority, and premier"
Oil and propane on my neck of the wood
Well, like Forrest Gump said....Sh!t Happens! 😎👍
Seems like a somewhat unfounded assumption, to blame the installer for the gas valve being shut off, when it's right out there in the open - it could have been the installer, but could have been the homeowner or anyone else really. Easy prank for a neighborhood teenager. If it was in fact the installer, I would have to question whether he tested the furnace-side connection for leaks, and tested the burner at all... but there's no way to know.
Is that vent a "TRANE" package unit design flaw?? hmm. A blown up gas line WILL stop a TRANE. Free call for the home owner..
Never mind Ted, we all make a mistake now and then 🤔 Au
You’re a good man Cowboy !
👍👍👍😎☕
Be there done that
Glad to see it wasn’t another condensate video
Not flammable at all. Lol
The helicopter 🚁🚁🚁🚁🚁🚁🚁
#1 oops
time to retire when you can't see that big snake by the wall 🪱🪱🪱🪱
What??