AI: A Customer Service Revolution?

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  • Опубліковано 30 вер 2024

КОМЕНТАРІ • 35

  • @zendesk
    @zendesk Рік тому +2

    Wow. 😯👏 Amazing coverage and hot topics to think about. Thanks so much for joining us at Zendesk Relate this year, Ken!

  • @AbrarMuhtasim
    @AbrarMuhtasim Рік тому +1

    Hi Ken, I would like to ask for suggestions on how to secure data analyst interviews specifically for individuals with expertise in SQL, Power BI, and Tableau. Is it possible to land an interview if I only have knowledge of SQL?

    • @KenJee_ds
      @KenJee_ds  Рік тому

      Hey! I highly recommend creating a project portfolio and sharing what you're working on on linkedin. I also recommend learning how to send cold emails to get interviews. The book "Acing the data science interview" is really good for this. I also interview Nick Singh who talks a lot about this in our podcast episode here: ua-cam.com/video/4Qta0MyEoYU/v-deo.html&ab_channel=Ken%27sNearestNeighborsPodcast

  • @4m4d3u564
    @4m4d3u564 Рік тому +1

    I really like it. I mean customer service are very costly tbh, and a lot of customer's question can be answered by AI because the question more to be repetitive. It's exhausting to answer those kind of answers one by one every single day. AI can certainly help this task, and those CS can work on more analysing stuff

  • @tTiger-kz3ly
    @tTiger-kz3ly Рік тому +1

    May I ask two questions:
    1.does data engineer need a good communication skill, and be good at math?
    2.can work freelancer as data engineer?
    Thanks

    • @KenJee_ds
      @KenJee_ds  Рік тому +1

      Communication skills are less important for data engineers than for data scientists. You can do freelancing as a data engineer

  • @bin4ry_d3struct0r
    @bin4ry_d3struct0r Рік тому +2

    My first jobs in tech were in the roles of support. It was highly stressful and thankless work. Recently, I joined a small core team to develop our in-house LLM to replace ChatGPT usage. One of my end goals is not to replace our tech support staff but to help them. As such, I am very interested in transfer learning and fine tuning transformers because I'll be doing exactly that very soon from now.

  • @AbrarMuhtasim
    @AbrarMuhtasim Рік тому

    Hi, ken. Can you suggest way to land interviews with expertise in SQL, power bi, and Tableau? Is it possible to land an interview knowing only SQL?

  • @AbrarMuhtasim
    @AbrarMuhtasim Рік тому +1

    Hi Ken, I'm seeking some suggestions. I tend to get demotivated whenever I struggle to comprehend certain concepts or fail to solve tasks while taking a course. Could you please provide me with some tips on how to stay committed to a course and see it through to the end?

    • @KenJee_ds
      @KenJee_ds  Рік тому

      It is normal to have these feelings. I find that motivation doesn't need to be connected with how much work I do. We actually get more motivated when we make progress. You don't have to go about learning things linearly. You can skip around in a course to focus on things that are more exciting and do those first. This helps you gain more momentum. Also, the specific course you're working on may not be the most interesting for you, you can use multiple resources to learn the same thing. It may not be that you don't understand it, it could be that the resource just isn't explaining it well.

    • @Here4TheHeckOfIt
      @Here4TheHeckOfIt Рік тому

      ​@@KenJee_ds Kind of you to respond to this. I'm sure this will be helpful to anyone reading this.

  • @machinelearningfromscratch9564

    Very interesting and inspiring👍

  • @immigratewithjim
    @immigratewithjim Рік тому +1

    Hi , good video
    I need some advice

  • @itsjustme684
    @itsjustme684 Рік тому +1

    This is valuable for me and fellow friends who cant seem to escape cust service

  • @harshitsati
    @harshitsati Рік тому +1

    favorite people again! ❤❤

  • @DataProfessor
    @DataProfessor Рік тому +2

    It’s eye opening to see how companies are leveraging AI in their products and services. Great coverage of the Zendesk conference Ken!

    • @KenJee_ds
      @KenJee_ds  Рік тому +1

      Thanks for watching data professor!

  • @romanovoconnor8069
    @romanovoconnor8069 Рік тому +1

    Great timing. Just got a scholarship to study Data Science in my home country, Kenya and I am really glad I bumped into your channel ❤

  • @barisbayar84
    @barisbayar84 Рік тому +1

    Great timing!Thanks..

  • @lightonkalumba
    @lightonkalumba Рік тому +1

    Awesome!!

  • @ronan2815
    @ronan2815 Рік тому +1

    Dude at 5:46 needs some sun

  • @animelover5093
    @animelover5093 Рік тому +1

    perfect timing , thanks for sharing this

  • @Miki_ML
    @Miki_ML Рік тому +1

    Such a great time & learning experience!

    • @KenJee_ds
      @KenJee_ds  Рік тому

      Thanks for joining me miki!