I want to access my wifi camera through mobile internet but failed to connect to the stream. On wifi everything works perfect. I read I need to make port forwarding for camera but cannot see the camera IP address in the local network. Can you help me?
Hello, I'm sorry that this happened. I have 3 possible solutions to the problem. Can you try them? 1. Replace the power adapter and charging cable, and check the stability of the charging port; 2. Turn the camera to the front and see if it can start normally; 3. If neither of the above two methods works, you need to disassemble the camera and straighten the wires inside to prevent the wires from being squeezed when the gimbal rotates.
Primero, debe confirmar que se inició; En segundo lugar, reinícielo. Método de reinicio: hay un orificio al lado de la ranura para tarjeta TF. Después de iniciar la cámara, use una herramienta para presionar prolongadamente el botón de reinicio en el orificio hasta que se reinicie automáticamente. Cuando se reinicie, habrá un mensaje de voz y luego se vinculará a la aplicación móvil. Consulte este vídeo para obtener más detalles.
Thank you!
I want to access my wifi camera through mobile internet but failed to connect to the stream. On wifi everything works perfect. I read I need to make port forwarding for camera but cannot see the camera IP address in the local network. Can you help me?
@KERUIOfficial
By doing this process could I connect the camera to a new wifi network in my new house after having used it in another wifi network? Thanks
Hello, please reset the camera and reconnect to the network.
Perfect, thank u so much
CNBC NBC INDONESIA
Мне нужно подключить камеру без сети wi-fi. Как это сделать?
К сожалению, эта камера не поддерживает прямое подключение через точку доступа.
TEASER BAHASA INDONESIA
Hi camera just say cam start, I cant conncet to the app o rebot the csmara only say cam start
ua-cam.com/video/Ws712iUd6_k/v-deo.htmlsi=1yDXcgIZljlpiQS3
Hello, I'm sorry that this happened. I have 3 possible solutions to the problem. Can you try them?
1. Replace the power adapter and charging cable, and check the stability of the charging port;
2. Turn the camera to the front and see if it can start normally;
3. If neither of the above two methods works, you need to disassemble the camera and straighten the wires inside to prevent the wires from being squeezed when the gimbal rotates.
Hello, can you take a picture of the UUID and batch number on the back of the camera for me?
tengo una así primero me funcionó y dsp nada no me lee el código
Primero, debe confirmar que se inició;
En segundo lugar, reinícielo.
Método de reinicio: hay un orificio al lado de la ranura para tarjeta TF. Después de iniciar la cámara, use una herramienta para presionar prolongadamente el botón de reinicio en el orificio hasta que se reinicie automáticamente. Cuando se reinicie, habrá un mensaje de voz y luego se vinculará a la aplicación móvil. Consulte este vídeo para obtener más detalles.
My camera is Just restarting, like a bootloop. Can you help me?
Hello, please replace the power supply and remove the memory card.
@@KERUIOfficial I changed the Power Supply and it worked
@@ygorgomes19 So it's a power problem. Is it the power supply we matched?
@@KERUIOfficial No, its another 2.4a power supply. With the original one you sent the camera just reboot when start to move on motion tracker
@@ygorgomes19 Due to the relatively high power required by the motion tracking function, poor quality power supplies cannot supply it.