Assume this was a fine dining restaurant, and find the Positives this waiter made

In Fine Dining, waiters should follow strictly the service protocol. In this waiter training video, the waiter did a lot of things right but she also made a mistake! Can you find it? Comment below
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Music by: Bensound
License code: NVD58BZ2OMRVVXC3
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[@RichardKalumba-uq7kp]

welcome the guest and lead them to their