Work with your desk adjusters, don't argue or get offended if they have asked you to do something, they are trying to help you understand what the carrier wants and to write a better estimate.
It's to the point now that the demand to close daily claims is so quickly and so strenuous of the TPS demands that reaching out to the desk adjusters slows productivity down and claim counts decline monthly. The best thing is to submit claims and allow the desk adjuster to reach out if there are any questions!
@@elijah5201 I agree the demands have gotten a little crazy, especially on a CAT. However, if the claim keeps getting sent back for revisions, then that would slow the adjuster down even more than asking questions would. So why not listen to the desk adjuster? Submitting a claim just so you can move on to the next one, will cost you money on the claim if the revisions go over the next fee schedule or cost you claims if they continue to be written improperly. Getting in a hurry helps no one, being efficient and turning in good claims helps everyone.
Really excited to start off my career here in this industry. Nice to hear some advise on staying on point. Courtesy to the customer goes above being prepared the night before.
Wow, what valuable information! I've been in a claims support role for about 4 years and I'm studying to get my AIC designation now. I plan taking a course on xactimate and getting a designated state license in Florida because my home state of Missouri doesn't require one. I'll be watching as much of your content as possible to prepare myself for a future in claims adjusting. Thank you for sharing! 🙏☺️
Work with your desk adjusters, don't argue or get offended if they have asked you to do something, they are trying to help you understand what the carrier wants and to write a better estimate.
It's to the point now that the demand to close daily claims is so quickly and so strenuous of the TPS demands that reaching out to the desk adjusters slows productivity down and claim counts decline monthly. The best thing is to submit claims and allow the desk adjuster to reach out if there are any questions!
@@elijah5201 I agree the demands have gotten a little crazy, especially on a CAT. However, if the claim keeps getting sent back for revisions, then that would slow the adjuster down even more than asking questions would. So why not listen to the desk adjuster? Submitting a claim just so you can move on to the next one, will cost you money on the claim if the revisions go over the next fee schedule or cost you claims if they continue to be written improperly. Getting in a hurry helps no one, being efficient and turning in good claims helps everyone.
I recently got my 6-20, learning xm8 right now and applied to a few firms. Now I'm learning what not to as a rook
Really excited to start off my career here in this industry. Nice to hear some advise on staying on point. Courtesy to the customer goes above being prepared the night before.
No it doesnt
The sincerity of you both is greatly appreciated! Thank you so much for all this insightful information.
Wow, what valuable information! I've been in a claims support role for about 4 years and I'm studying to get my AIC designation now. I plan taking a course on xactimate and getting a designated state license in Florida because my home state of Missouri doesn't require one. I'll be watching as much of your content as possible to prepare myself for a future in claims adjusting. Thank you for sharing! 🙏☺️
You’re providing a service that is sorely needed in a industry with no on-ramp.
Im liking this a lot ❤
Great video
Complimenting a homeowners grass isn't taking care of them. Paying what you should is..
Yes
Is this career choice recession proof?
It is in my opinion. The work depends on chance factors outside of the economy - disasters and accidents.
What's the book you wrote?😊
Hey Jackie! Dean here - wife behind the scenes. You can find The Elite Adjuster Method Book here: adjustertv.com/book
Thanks for following along!
Knowing when to close your mouth and open your ears…👍