I don’t know how much I could thank you but this really helped this happened to me like 1000s of times and I just wanted to see if there is a video like this and thank you so much for making a video like this I really appreciate it you saved my laptop so much!!!
Thank you very much u are so smarttt , my mac is working thank u i searching every time that i will fix my mac soo that i soo your video and is working thankk u very muchhh 😢
Thank you. I don’t know what my son did to the our Mac, but this helped me get into the system and enabled me to wipe restart it. I appreciate you making this video, quick and easy to follow x
Thanks so much. I was about to through my MacBook air 2013 after i faced this problem. Today I decided to google the problem and just viewed your video. Thanks again
For me (imac 27"), it was the original 4GB ram modules were bad, I removed them and just left the other 2 8GB modules in place and problem solved. I tried every other method known with no success. This worked for me 100%, I just wished I had tried it sooner as I lived with this nightmare for a year before the computer became unusable.
I have the same problem. followed your steps (wiped clean and fresh OS install) backed up and the Error still occurs. I called Applecare and they said that this problem is very common these days especially with the new macbook pro 16". This problem was escalated to their engineers. We should get an update next week or so per applecare.
well my Mac crashed and after it crashed it restarted and than boom it became slow and my Mac was running perfectly fine? why is my Mac being slow after crash?
Wait, just to clarify, this does not wipe out your data? You get it back once you migrate through wifi? I'm lost on this issue, I wouldn't want to risk losing all my files and documents
This does not explain WHY your mac restarted because of a problem. It would be FAR easier and faster to fix whatever is actually causing the issue, than just reinstalling the whole OS and expecting it to magically fix issues with hardware or software that caused the issue. If it's a hardware issue, then it will still be there. If it's a software issue, it may reappear next time you reinstall the software that was causing the issue.
correct. but its far more time consuming to understand the issue and the detail, so its far better to reinstall the OS and install the apps one by one.
I reinstalled my macboook pro without eraseing disk. The problem comes again. It's all started becasue of recent update which apple claimed it improves battery performance
Macbook Pro 15 Mid 2014, After a year of use, the problem began. It took it to Apple Service, they couldn't replicate the issue so they reinstalled the OS from scratch. No additional software were installed. It still randomly restarts. Battery life 465 cycles even though it last 2h on Battery. What else can I do?
Hi, I have an old MacBook Pro working fine, but somehow I managed to get stuck and the laptop will not restart. Picture on the laptop of MacOS and I can’t get any further. Clicking on restart many, many times but not working. Must have clicked wrongly on Os ( my son said I shouldn’t had one that ) and it is now stuck Can you help please
WAIT can you help me??? I was on the page where you select your language but when i press next it says download MacOS sienna so i press agree and select my disk but it says I dont have anymore free space. Please reply my dad is coming home in a few hours and i might get killed for breaking my moms laptop
Hi, my macbook air 2019 won’t open anymore. I tried restarting, and other stuffs I saw on the internet. But still nothing. My last error before it turned black was “your computer restarted because of a problem…” I have the latest ios for my mac.
My Macbook Air is shutting down randomly, it doesn't even show this dialog box. Even when I try to restart, it starts up to the audio(while switching on), and again shuts down. What should I do?
that seems like a hardware issue. you can run diagnostics. Turn on your Mac, then immediately press and hold the D key on your keyboard. Keep holding it down until you see a screen asking you to choose your language. When Apple Diagnostics knows your language, a progress bar will appear indicating that your Mac is being checked
I have a new 16 MBP that is doing this too. I just got it on June 22 with the new Radeon 5600M, I have encountered this error 3 times already. 2x when the screensaver was on and another time when I turned on the computer and immediately put it to sleep from the log in screen and then about 15mins later it turned back on. I thought it was odd, logged in and then the message was on the screen that it restarted because of a problem. This computer was $20 short of $5,000.00. Apple what is going on and when are you going to fix this?????
ok, the first thing is that your mac is in warranty so you shouldn't be doing anything. usually, this issue is caused when the memory gets flooded or locked out by some malware or any piece of software using too many resources or the mac is getting heated up. You need to leave it to apple to sort that out or isolate the issue. Usually its a software issue.
MACBOOK PRO 2018 (NO TOUCH BAR) -Kernal Panic error -ShutsDown Randomly Could it be an issue with the SSD inside the mac pro? Hey Guys, My Macbook Pro 2018 started shutting down randomly and continue to do so after it started, the end screen will show the text paragraph that says "Your Computer restarted because of a problem...". so i went to the apple store, and they said it might be the logicboard issue, so they replaced the logicboard. But right after repair, after using for an hour, same problem occurred again. Replaced the logicboard again from apple, and same shxt happened. Apple couldnt find whats the issue, then they suggest it might be the SSD that is causing the trouble. My SSD performance seems to be okay, no data lose or lag whatsoever. Im confused now, what can i do to fix my baby??!~ Are there any other parts of the macbook pro that can cause this shutting down issue~ Pleaase helppppp~ Apple ate my money, repairs are so expensive!!!! If apple cant fix their own shxt, then i lost faith in apple~
@@MominNz Here is a more detailed report: MYSTERIOUS Issue: - Kernal Panic - random shut downs with kernal panic message Repair history: - Replaced logicboard twice at Apple store - Dust cleaning - System monitoring checkup - reinstalled everything Cause of issue(by guess): HARDWARE - LogicBoard(verified not the issue since replaced twice already with new ones - SSD card ? - Other parts that maybe causing the panic? SOFTWARE - 3rd party apps??? - Google Chrome?? - Safari ?? - Startup item?? - extension (kext) Would appreciate an experienced advice so the others may learn from this as well~
@@markunicotan649 Thats a pretty detailed report. Ok in my case it was a software issue which was FCPX to be the issue. I reinstalled with the upgrade and all went well till day. The main cause of such issues is excess usage of ram and heating up. The system doesn't freeze but the heat building up in the Mac is so much that it can't take it thus crashes. It could be a issue with the ram ssd or mother board or even an external peripheral. the best way is start from software upgrade and take it from there. As the mother board was changed twice then surely its not the mother board.
@@MominNz Bro, thank you so much for your reply~ appreciate the help. I will follow your suggestion and start with the software update. Let you know how it goes later on^^ Thanks
Hello, even after reinstalling I'm facing the same issue, I haven't installed any apps too. I went to Apple Store too, there's no hardware issues as well, could someone help me if faced similar issue.
@@MominNz I did complete reinstall. After 1st time it was good for a while but it went blank again. So I did a full format and reinstall again. But no luck. probably the touchbar is gone forever.
@@ej8772 What was the issue? I took it to an apple service provider and they said they couldn't replicate the issue. They reinstalled the OS and yet, it restarts randomly.
@@MotoRamosVlogs i had this issue and the fact that my battery kept saying service needed, so when i took it in I assume they formatted the laptop and installed the lastest OSX but they also wanted me to pay soooo much for a battery replacement. However, I took the laptop back and just paid that service charge and it works well now!!
@@ej8772 Ok, they also formatted mine with the lates software, and yet, it keeps restarting randomly. Battery is in 465 cycles and the battery status is normal but it lasts only 2h. Not sure if the battery is the issue. Another technician told me it was the graphic card but apple service said the graphic card was ok.
@@MotoRamosVlogs yea i dont think the battery is the issue bc I didn’t pay for them to change it and it works fine. Honestly I still don’t know what was the issue however I refrain from downloading anything suspicious rn. I just downloaded chrome and Microsoft 365. Might’ve been a virus bc I used to download so many random software
@@tarunarora2274 i had the same issue, and the problem was solved by reinstalling the OS and also updating all the apps and reinstalling a fresh copy of FCPX. it sometimes happens if you use a pirated version.
Will it be possible, after erasing all the data, that all my stuff on my mac will be lost? I was about to try it but I was afraid that all my data will literally be "erased".
Helps alot thank you 🙏 As im reinstalling macOS while writing this comment im just afraid to lose my data. Im work as an engineer beside teaching in a college. You could imagine how important is my data. Crossing fingers 😁
I followed all the process. But instead of having the upgrade version i got the old one. And my mac keeps on logging then it will turn off. Please i need this for my online class. Help meeeee
That's quite strange I've never heard of that problem before what you can do is try resetting your computer and doing a clean install and then you might upgrade it if it picks up the original operating system
mines is randomly logging off when im doing something on my mac PC. It doesn't do it commonly but sometimes it does. It just freezes, and then logs me off. It doesn't restart or anything it just logs me off.
@@aidenbcw2880 1. back up 2. check if you're running any antimalware like CLEANMYMAC -remove it 3. reinstall the OS and carefully install the apps. don't install cracked apps or torrents.
hey, I have the same issue on my new 2020 13MBP, but I reset and installed the OS once(it appeared after I reinstalled OS) .and when I used PowerPoint haven't any apps or tabs running at the same time, suddenly it heated up and battery jumped down from like 40 to 20 then to 7 and 4. What can I do?
First thing first in my opinion is to check your battery health. Go to your System Preferences - Battery. Click the Battery Health button on the lower centre. It should shown information that your battery is in normal condition. If it is said you need to replace or the battery has been degraded, then the problems come from the battery. If the battery is normal and in good condition, then we can eliminate this hypothesis and move to another suspected culprit...
@@aeebatt I suggest you open the Activity Monitor apps from the Spotlight and run it. You can choose the Energy Tab on top to see which apps or services that took large amount of your battery usage. Is there any apps showing significant anomaly?
does anyone know why this actually happens? every day i leave my imac to sleep when i go out during the day - often with files i'm working on still open, ready to be completed when i return. and when this 'sleep wake failure' has happened, i have lost all my work! it's very annoying. it's only happened 3 times in the last year - but it never happened once in the 5 years before that. something strange is going on. would be great to get to the bottom of this... any help would be much appreciated! :-)
It’s actually very hard to pinpoint the issue, as what I’ve understood is that it could be something for some one and the other thing for another. It could be software or hardware. Usually it software and depends what’s the latest software you installed after thing was normal.
@@MominNz thanks for the reply, much appreciated. i am running el capitan since the last 6 years, and like i say this sleep wake failure has only happened 3 times in the last 12 months. just have to make sure i save everything at regular intervals to be extra safe - but alas sometimes you forget and simply assume that your work will be there when you return and wake up your imac...!
@@MominNz oof...but do you think I can do it while it keeps shutting down frequently ? Because I've got a mid 2014 iMac and just recently downloaded the Big Sur Software for it and ever since, it has been acting weird and it kept shutting down and it's very very slow. The record of how long it took without shutting itself down was 1 hour and a half I think. So I'm wondering if I can still do it ? Because I've got too many valuables stuff that I can't lose and I'm very desperate and don't know what to do and I don't have a back up of all my documents and files
@@misty-eyed Well, definitely you need to save your data before doing the clean install. If the computer always restart by itself even you are doing nothing on it, I only have 2 ways on my mind: 1. Depending on the type of your iMac hard drive, you may need to take it out, by using the external HD case and make it as an external HD, accessible by USB. Connect to other computer and back up the data. 2. Using another mac and connect both your iMac with that mac with Firewire cable. While boot up by Command + Option + R, select the option of using the other mac operating system. Then backup the data from your iMac. I may need more information to be able to suggest more... what is the type of your current Hard Drive inside the iMac? Is it the old way 5400rpm rotating HD, Fusion Drive, or PCIe Flash Storage ones?
Im sure its a piece of software which is causing the issue, the best possible chance is to strip the OS and installing the necessary software and testing it which software is choking the memory. Usually this occurs when there is a memory outage.
I pressed command + r then it started loading and then everything dissapeared and my mac said "your computer has restarted bcs of a problem blahblahblah" and it happens e v e r y time...never happened before, what should I do?
What I’ve noticed in the recent days is that this issue is jelly caused by an anti-malware or antivirus software which you would be trying to run on your back always know I don’t know for some reason macOS is not compatible with these types of software in my case it was clean my Mac and that was causing the issue now it’s very hard to pinpoint the software which would cause this issue
I would suggest installing it do useful software apps which you require for your macOS and leaving out anything which is not important and it should work then without causing any issues
@@MominNz You are wrong.... there is a way... Turn off your MBP... press Power for 10 seconds... Release... wait another 10 seconds +.... boot again. Clearly mentioned on Apple website.
@@dyheil.aka14 correct buy a new hdd or ssd remove the old one and stick the new one in and install the OS on the new one. the old one can be used with a caddy
Your computer restarted because of a problem . Press a key or wat a few seconds to continue starting up . --my macbook pro 2017 have this problem and cannot open 😂
same, it works for a while and then it resets with the error "Your computer restarted because of a problem", and then the error happens over and over again, making my macbook pro 2017 useless.
? Is only shown when the computer operating system has been crashed in your case that’s what’s happened it’s a different issue you have a issue with the operating system so I’m assuming that you’ve lost a date already so need to reinstall macOS
Depends. If you back up your data then it’s fine . As I’ve tried different methods and the cause the usually a memory is ver flow caused by, in my case was FCpX. You would have to identify the software. This is not a hardware issue.
try to wipe and don't do a reinstall of the apps from the back, try to do a fresh install. It's very hard to pinpoint the problem, as its usual software, mine was due to FCPX and I updated the version as it was consuming ram while render so was crashing the system.
No I’m not sure what you mean but of course if the video is for the recovery then it should be different ways to start the recovery but you can wash out the videos if you don’t like my video thank you
![Your Computer Restarted Because of A Problem on Mac? [Solved!]](http://i.ytimg.com/vi/vcgSWFNNCLg/mqdefault.jpg)
![Your Computer Restarted Because of A Problem on Mac? [Solved!]](/img/tr.png)
Hi every one, ill be posting a video very soon, in the followup of this issue and a nearly perfect fix to this issue.
have you posted it yet!
Where's the link?
What’s the website your so stupid
Where is the link??
I don’t know how much I could thank you but this really helped this happened to me like 1000s of times and I just wanted to see if there is a video like this and thank you so much for making a video like this I really appreciate it you saved my laptop so much!!!
would i still be able to still keep some of my stuff, and apps that i have on my mac if i reinstall my mac
Thank you very much u are so smarttt , my mac is working thank u i searching every time that i will fix my mac soo that i soo your video and is working thankk u very muchhh 😢
Thank you. I don’t know what my son did to the our Mac, but this helped me get into the system and enabled me to wipe restart it. I appreciate you making this video, quick and easy to follow x
Glad it helped!
i really apreciate this video bcz i was disturbed with my mac book pro but after watching this video i can use my old mac again thankyou
I need your help
Thanks so much. I was about to through my MacBook air 2013 after i faced this problem. Today I decided to google the problem and just viewed your video. Thanks again
lol, how many of you guys thought that that error message in the video was coming from your mac lol
lmao .😂
i would really appreciate it if you can send me the the link to the page on your mac screen.
For me (imac 27"), it was the original 4GB ram modules were bad, I removed them and just left the other 2 8GB modules in place and problem solved. I tried every other method known with no success. This worked for me 100%, I just wished I had tried it sooner as I lived with this nightmare for a year before the computer became unusable.
It is actually works on my 2014 Mac , I have used my hard drive to back up after following these steps . Thankfully!!!!!!
Hi i have also 2014 mac, i wanna ask what did you follow? Is it SHIFT+OPTION+COMMAND+R? Please help me i need my mac for my online class
I followed the SHIFT+OPTION+COMMAND+R but it doesnt work
@@Jhad-hp4rq It works on mine !
Hi! Help why is it says doesn't download Im nervous. Somebody help
omg this is so frustrating! i just wanted to upgrade my software and i have to go through all this...
I have the same problem. followed your steps (wiped clean and fresh OS install) backed up and the Error still occurs. I called Applecare and they said that this problem is very common these days especially with the new macbook pro 16". This problem was escalated to their engineers. We should get an update next week or so per applecare.
could be, but what i found is that its a software issue.
i deleted FCPX and reinstalled the latest version, and all is good now.
Interesting. I dont have final pro, but perhaps my other applications are causing it
Hi @Luke did you get any update from Apple care?
Same problem is any solution
well my Mac crashed and after it crashed it restarted and than boom it became slow and my Mac was running perfectly fine? why is my Mac being slow after crash?
Wait, just to clarify, this does not wipe out your data? You get it back once you migrate through wifi? I'm lost on this issue, I wouldn't want to risk losing all my files and documents
this will be a full complete wipe and you can only get your data back if you've backed it up, which assuming most people would.
This does not explain WHY your mac restarted because of a problem. It would be FAR easier and faster to fix whatever is actually causing the issue, than just reinstalling the whole OS and expecting it to magically fix issues with hardware or software that caused the issue. If it's a hardware issue, then it will still be there. If it's a software issue, it may reappear next time you reinstall the software that was causing the issue.
correct. but its far more time consuming to understand the issue and the detail, so its far better to reinstall the OS and install the apps one by one.
If you erased the the mac hd it will erase also all your software in your mac???
I reinstalled my macboook pro without eraseing disk. The problem comes again. It's all started becasue of recent update which apple claimed it improves battery performance
This happened to me yesterday, what do I do?
@@muhammadislam4889same here from last 1.5 years, i am really hurt
Macbook Pro 15 Mid 2014, After a year of use, the problem began. It took it to Apple Service, they couldn't replicate the issue so they reinstalled the OS from scratch. No additional software were installed. It still randomly restarts. Battery life 465 cycles even though it last 2h on Battery. What else can I do?
there must be some software which is causing the issue. in my case it was Mac cleaner.
My MacOS Monterey is Stuck after that process what should i do next😩😩
I’m having this problem using trading view, either the desktop app, or from chrome and Safari, my Mac just heats up and restart
It’s annoying
Hi, I have an old MacBook Pro working fine, but somehow I managed to get stuck and the laptop will not restart.
Picture on the laptop of MacOS and I can’t get any further. Clicking on restart many, many times but not working.
Must have clicked wrongly on Os ( my son said I shouldn’t had one that ) and it is now stuck
Can you help please
Thanks, very helpful but will I lose my data?
yes, if you don't back it up, or didn't have any previous backup.
WAIT can you help me??? I was on the page where you select your language but when i press next it says download MacOS sienna so i press agree and select my disk but it says I dont have anymore free space. Please reply my dad is coming home in a few hours and i might get killed for breaking my moms laptop
well, the only way is to a clean wipe
does this method work with Mac book air
I think it should work
My 5 year old Mac just started to crash when during uploading to UA-cam now AppleTV. I guess AppleTV was loaded during last upgrade?
is it the same as shutdown? What's mine is shutdown not restart?
Hi, my macbook air 2019 won’t open anymore. I tried restarting, and other stuffs I saw on the internet. But still nothing. My last error before it turned black was “your computer restarted because of a problem…”
I have the latest ios for my mac.
Same problem
When I press shift option command R it doesn't work. The computer just restarts
THX!!!
Now I only need a RAM and an SSD ✌🎉
THANK YOU! Saved my laptop!
Welcome
Do I need to make a back up? I mean, I have one, but I would like to know if my data is gonna be erase or something, by the way, good video.
I'm waiting for someone to reply on this... I have the same question too
Yes you need a back up as it’s a clean install
@@MominNz thnks
@@BobbyJrRobertson you got your ans
I think i have a problem with muy Jack It cause that muy MacBook pro restar sms ger that message ant help ? :(
My Macbook Air is shutting down randomly, it doesn't even show this dialog box. Even when I try to restart, it starts up to the audio(while switching on), and again shuts down. What should I do?
that seems like a hardware issue. you can run diagnostics. Turn on your Mac, then immediately press and hold the D key on your keyboard. Keep holding it down until you see a screen asking you to choose your language. When Apple Diagnostics knows your language, a progress bar will appear indicating that your Mac is being checked
I have a new 16 MBP that is doing this too. I just got it on June 22 with the new Radeon 5600M, I have encountered this error 3 times already. 2x when the screensaver was on and another time when I turned on the computer and immediately put it to sleep from the log in screen and then about 15mins later it turned back on. I thought it was odd, logged in and then the message was on the screen that it restarted because of a problem. This computer was $20 short of $5,000.00. Apple what is going on and when are you going to fix this?????
ok, the first thing is that your mac is in warranty so you shouldn't be doing anything. usually, this issue is caused when the memory gets flooded or locked out by some malware or any piece of software using too many resources or the mac is getting heated up. You need to leave it to apple to sort that out or isolate the issue. Usually its a software issue.
MACBOOK PRO 2018 (NO TOUCH BAR)
-Kernal Panic error
-ShutsDown Randomly
Could it be an issue with the SSD inside the mac pro?
Hey Guys, My Macbook Pro 2018 started shutting down randomly and continue to do so after it started, the end screen will show the text paragraph that says "Your Computer restarted because of a problem...".
so i went to the apple store, and they said it might be the logicboard issue, so they replaced the logicboard. But right after repair, after using for an hour, same problem occurred again. Replaced the logicboard again from apple, and same shxt happened. Apple couldnt find whats the issue, then they suggest it might be the SSD that is causing the trouble. My SSD performance seems to be okay, no data lose or lag whatsoever.
Im confused now, what can i do to fix my baby??!~
Are there any other parts of the macbook pro that can cause this shutting down issue~ Pleaase helppppp~ Apple ate my money, repairs are so expensive!!!!
If apple cant fix their own shxt, then i lost faith in apple~
could be any part in the hard ware
@@MominNz
Here is a more detailed report:
MYSTERIOUS Issue:
- Kernal Panic
- random shut downs with kernal panic message
Repair history:
- Replaced logicboard twice at Apple store
- Dust cleaning
- System monitoring checkup
- reinstalled everything
Cause of issue(by guess):
HARDWARE
- LogicBoard(verified not the issue since replaced twice already with new ones
- SSD card ?
- Other parts that maybe causing the panic?
SOFTWARE
- 3rd party apps???
- Google Chrome??
- Safari ??
- Startup item??
- extension (kext)
Would appreciate an experienced advice so the others may learn from this as well~
@@markunicotan649 Thats a pretty detailed report. Ok in my case it was a software issue which was FCPX to be the issue. I reinstalled with the upgrade and all went well till day. The main cause of such issues is excess usage of ram and heating up. The system doesn't freeze but the heat building up in the Mac is so much that it can't take it thus crashes. It could be a issue with the ram ssd or mother board or even an external peripheral. the best way is start from software upgrade and take it from there. As the mother board was changed twice then surely its not the mother board.
@@MominNz
Bro, thank you so much for your reply~ appreciate the help. I will follow your suggestion and start with the software update.
Let you know how it goes later on^^
Thanks
That would be great keep us updated and I hope it solves the issue.
Will this delete my photos
Hello,
even after reinstalling I'm facing the same issue, I haven't installed any apps too.
I went to Apple Store too, there's no hardware issues as well, could someone help me if faced similar issue.
Check the battery
do you have any video to revive the touchbar... i installed once from the usb then the touchbar is gone...
you need to do a complete reinstall
@@MominNz I did complete reinstall. After 1st time it was good for a while but it went blank again. So I did a full format and reinstall again. But no luck. probably the touchbar is gone forever.
I did all that and it’s still restarting 😭
update: took it to an apple service provider and paid around $35 and they fixed it *fingers crossed*
@@ej8772 What was the issue? I took it to an apple service provider and they said they couldn't replicate the issue. They reinstalled the OS and yet, it restarts randomly.
@@MotoRamosVlogs i had this issue and the fact that my battery kept saying service needed, so when i took it in I assume they formatted the laptop and installed the lastest OSX but they also wanted me to pay soooo much for a battery replacement. However, I took the laptop back and just paid that service charge and it works well now!!
@@ej8772 Ok, they also formatted mine with the lates software, and yet, it keeps restarting randomly. Battery is in 465 cycles and the battery status is normal but it lasts only 2h. Not sure if the battery is the issue. Another technician told me it was the graphic card but apple service said the graphic card was ok.
@@MotoRamosVlogs yea i dont think the battery is the issue bc I didn’t pay for them to change it and it works fine. Honestly I still don’t know what was the issue however I refrain from downloading anything suspicious rn. I just downloaded chrome and Microsoft 365. Might’ve been a virus bc I used to download so many random software
Will my apps be deleted?
How about the videos and pictures ? I’ll lost everything ??
It says data migration which will mean that data which
is backed up to the cloud will be saved
Do we need to completely format our hard disk inorder to install OS?
nikhil nikhilk well technically you should other wise just reset or remove stuff of the drive so it has space
I will try your all steps and again same problem. While Fcp File Exports File 80% complete and then restart the system. Please Help me out for this!
you would need to update FCPX to resolve this issue.
@@MominNz I already Did Update on the latest Version but still Same 😑
@@tarunarora2274 check what app is actually eating up the ram
I use Only FCP when I exports the file complete on 80% near about and then restart 😑
@@tarunarora2274 i had the same issue, and the problem was solved by reinstalling the OS and also updating all the apps and reinstalling a fresh copy of FCPX. it sometimes happens if you use a pirated version.
Will it be possible, after erasing all the data, that all my stuff on my mac will be lost? I was about to try it but I was afraid that all my data will literally be "erased".
the only way is to back it up
@@MominNz how
Helps alot thank you 🙏
As im reinstalling macOS while writing this comment im just afraid to lose my data.
Im work as an engineer beside teaching in a college. You could imagine how important is my data.
Crossing fingers 😁
Did u lose data
I followed all the process. But instead of having the upgrade version i got the old one. And my mac keeps on logging then it will turn off. Please i need this for my online class. Help meeeee
That's quite strange I've never heard of that problem before what you can do is try resetting your computer and doing a clean install and then you might upgrade it if it picks up the original operating system
mines is randomly logging off when im doing something on my mac PC. It doesn't do it commonly but sometimes it does. It just freezes, and then logs me off. It doesn't restart or anything it just logs me off.
@@aidenbcw2880 1. back up 2. check if you're running any antimalware like CLEANMYMAC -remove it 3. reinstall the OS and carefully install the apps. don't install cracked apps or torrents.
@@MominNz ok
@@MominNz why do you have to remove cleanmymac?
Thank you it really helpful
Thanks bro
I really need your help. It takes me to choose startup disk and says select the system you want to use to start up your computer and it shows nothing.
the best would be to reinstall internet recovery . CMD +R
hey, I have the same issue on my new 2020 13MBP, but I reset and installed the OS once(it appeared after I reinstalled OS) .and when I used PowerPoint haven't any apps or tabs running at the same time, suddenly it heated up and battery jumped down from like 40 to 20 then to 7 and 4. What can I do?
First thing first in my opinion is to check your battery health. Go to your System Preferences - Battery. Click the Battery Health button on the lower centre. It should shown information that your battery is in normal condition. If it is said you need to replace or the battery has been degraded, then the problems come from the battery.
If the battery is normal and in good condition, then we can eliminate this hypothesis and move to another suspected culprit...
@@supenakrisnadi5118 the battery condition is shown as normal, I guess the problem is not the battery itself. What can I do ?
@@aeebatt I suggest you open the Activity Monitor apps from the Spotlight and run it. You can choose the Energy Tab on top to see which apps or services that took large amount of your battery usage. Is there any apps showing significant anomaly?
Thank you ❤
does anyone know why this actually happens?
every day i leave my imac to sleep when i go out during the day - often with files i'm working on still open, ready to be completed when i return.
and when this 'sleep wake failure' has happened, i have lost all my work! it's very annoying. it's only happened 3 times in the last year - but it never happened once in the 5 years before that. something strange is going on. would be great to get to the bottom of this... any help would be much appreciated! :-)
It’s actually very hard to pinpoint the issue, as what I’ve understood is that it could be something for some one and the other thing for another. It could be software or hardware. Usually it software and depends what’s the latest software you installed after thing was normal.
@@MominNz thanks for the reply, much appreciated. i am running el capitan since the last 6 years, and like i say this sleep wake failure has only happened 3 times in the last 12 months. just have to make sure i save everything at regular intervals to be extra safe - but alas sometimes you forget and simply assume that your work will be there when you return and wake up your imac...!
I read it's a software issue and updating to big Sur solved issue for many.
will this delete all my programs and personal docs?
I'm asking myself the same question :(
Yes everything will be deleted you need a backup. Clean install is the way
@@MominNz oof...but do you think I can do it while it keeps shutting down frequently ? Because I've got a mid 2014 iMac and just recently downloaded the Big Sur Software for it and ever since, it has been acting weird and it kept shutting down and it's very very slow. The record of how long it took without shutting itself down was 1 hour and a half I think. So I'm wondering if I can still do it ? Because I've got too many valuables stuff that I can't lose and I'm very desperate and don't know what to do and I don't have a back up of all my documents and files
@@misty-eyed Well, definitely you need to save your data before doing the clean install. If the computer always restart by itself even you are doing nothing on it, I only have 2 ways on my mind:
1. Depending on the type of your iMac hard drive, you may need to take it out, by using the external HD case and make it as an external HD, accessible by USB. Connect to other computer and back up the data.
2. Using another mac and connect both your iMac with that mac with Firewire cable. While boot up by Command + Option + R, select the option of using the other mac operating system. Then backup the data from your iMac.
I may need more information to be able to suggest more... what is the type of your current Hard Drive inside the iMac? Is it the old way 5400rpm rotating HD, Fusion Drive, or PCIe Flash Storage ones?
I want to fix my MacBook Pro
In my case, the alert keeps coming up, but in fact, the computer never did or does restart, but I still get this alert. Any ideas?
it must be a software issue. just do a clean install and monitor will app is eating up the memory
Followed these steps while speaking to apple support. After a few hours later I ran into the same issues. Not sure what to do.
Im sure its a piece of software which is causing the issue, the best possible chance is to strip the OS and installing the necessary software and testing it which software is choking the memory. Usually this occurs when there is a memory outage.
I have also same problem while using FCPX or photoshop
If its FCPX, then you need to reinstall an updated version of the software
Mine powers when I’m rendering edits someone reply what’s the problem
I tried this but not helping
mine keeps saying that the erase process has failed
it doesn’t work what do i do
I pressed command + r then it started loading and then everything dissapeared and my mac said "your computer has restarted bcs of a problem blahblahblah" and it happens e v e r y time...never happened before, what should I do?
well, I don't understand why would it still happen after execution of CMD R. after the command it should go into recovery and so on.
It deleted everything even my start up disk got deleted, now I can’t use my mac 😭😭😭😭
I fucked up I shouldn’t have done this
@@elizarondina958 Didn't you first make a backup??
Is there a way to save you stuff
RedRangerKi98 you can back up initially
@@MominNz ok. This issue happen due to a accident.
@@MominNz I don't have wifi
@@MominNz How do I backup?
Life saver!!!
Boot up screen is not appearing on my Mac plz help🙏
Try again, it should work.
@@MominNz I have tried more than 10 times ...but it's stucking every time ..
Plz help
@@MominNz it worked ...God bless u man.... really thank you
I have one question ..to stop this type of problem in future what we need to do
What I’ve noticed in the recent days is that this issue is jelly caused by an anti-malware or antivirus software which you would be trying to run on your back always know I don’t know for some reason macOS is not compatible with these types of software in my case it was clean my Mac and that was causing the issue now it’s very hard to pinpoint the software which would cause this issue
I would suggest installing it do useful software apps which you require for your macOS and leaving out anything which is not important and it should work then without causing any issues
I tried this but then I got a grey circle with a line through it?
don't know what that is. however it does take some time usually after a restart
How is re-installing everything is a FIX!!!!!
There is no other way around this issue except for reinstalling the operating system and then reinstalling each one by one
In my case it was the final cut pro which was the main issue and was using a lot of memory therefore the Mac was crashing
@@MominNz You are wrong.... there is a way... Turn off your MBP... press Power for 10 seconds... Release... wait another 10 seconds +.... boot again. Clearly mentioned on Apple website.
What wrong with you man. Why are you vomiting anger?
That doesn’t work and that’s only for clearly the NVram.
whats command r?
COMMAND + R
I can’t press erase,it won’t work
HELP ME
PLS
IT WORKED DID ALL STEPS NOTHING HAPPENED AFTER
What help do you need
@@MominNz i did all the steps and my mac still says rhe exact same thing
@@cursed636 no idea. for me it was the anti virus. so check what software is the issue
It says no users available for authorisation. As i click reinstall mac, does anyone know why it appears how to solve it?
Did u lose all your applications you downloade
Yes
if i do the tutorial, then will i loss all of my data ?
100 percent Yes. you need to back up your data first via time machine and restore it manually not via time machine. Thats the trick bit.
I failed every thing is deleted and can't even back up anything
Pls help
remove hdd and install new OS, insert hdd in an external caddy to get your data off.
@@MominNz you mean buy another hdd? Or just remove it from disk unity?
@@dyheil.aka14 correct buy a new hdd or ssd remove the old one and stick the new one in and install the OS on the new one. the old one can be used with a caddy
Your computer restarted because of a problem . Press a key or wat a few seconds to continue starting up . --my macbook pro 2017 have this problem and cannot open 😂
me too so lmk if you figure it put🥺
same, it works for a while and then it resets with the error "Your computer restarted because of a problem", and then the error happens over and over again, making my macbook pro 2017 useless.
Same. 😭
What a solution?
Thanks you
Your video Title is misleading....Please change to reflect the video's content...thanx
It’s just showing a question mark when I start my computer back up
? Is only shown when the computer operating system has been crashed in your case that’s what’s happened it’s a different issue you have a issue with the operating system so I’m assuming that you’ve lost a date already so need to reinstall macOS
What about data
all gone
Will i lose my data and installed software's ? if i follow this
If you don’t back it up yes 100 percent lost
Yes
What kind of data will be lost?
Depends. If you back up your data then it’s fine . As I’ve tried different methods and the cause the usually a memory is ver flow caused by, in my case was FCpX. You would have to identify the software. This is not a hardware issue.
Re-installing OS will never fix this issue...
Same problem what can I do?
Have the same problem when I'm using photoshop :/
delete update and it should be fine.
When I wipe it, the error still comes up?
try to wipe and don't do a reinstall of the apps from the back, try to do a fresh install. It's very hard to pinpoint the problem, as its usual software, mine was due to FCPX and I updated the version as it was consuming ram while render so was crashing the system.
Momin Nz When I do this it’s still on boot up menu and it brings up the error still. Anyway to fix this?
@@raggedyfanboy Do you mean the error is the same " that your mac has restarted because of an issue or something else"
try to do a clean wipe from disk utility.
Momin Nz The error is still the same when I factory wiped it
I have MacBook Air 2020 i have the same problem I don’t know what to do
Did not save my laptop. Made it worse, lost all my data. Wtf.
oh man. dont know what to say
What is wrong with Mac. What is wrong with Apple 🍏. Are they just selling the names for people to buy. Because it’s not making sense! Gosh 😢😢.
You did not even showed how to get to get to the re-install from macOS Recovery screen
No I’m not sure what you mean but of course if the video is for the recovery then it should be different ways to start the recovery but you can wash out the videos if you don’t like my video thank you
@@MominNz I got that screen but wasn't successful at fixing the issue.
I had to download everything back for nothing it didnt work 😭💔
yes, its a trial and error method as you need to isolate the app which is causing the mac to heat.
Momin Nz i didn’t download any apps yet.
@@z-_-.1231 If it still crashes, take to the apple store for a genius to have a look as why its over heating
Momin Nz yeah thats the problem i cant go in my country we are still in quarantine ☹️💔
@@z-_-.1231 Ok, the only issues these MacBooks fail is overheating and there could be a number of reasons
but mine ACTUALLY kicks me out
Same
Me too
This information is horrible deleted all my files😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡🤬🤬🤬🤬🤬😡😡😡😡😡