It's so refreshing to see a real live repair technician doing actual repairs and not highlight videos. If I wanted to watch a highlight reel I would turn on SportsCenter at night time and watch the top 10 plays of the day. UA-cam is seriously fucking up right now how are you going to ban this man from doing his job and being a standup individual to providing a service to a community of professionals he doesn't even know or charge for that matter
thanks for th upload. honestly, you are pretty careless working on paying customer's phone. ive watched a few videos and you are by far the most aggressive and careless
Indeed some of my older videos I was very aggressive according to the Internet. I certainly never thought so. Anyway check out our new or videos hopefully things are better. If it wasn’t for critics like yourself I would never know.
"We make the customer sign a waiver in case we break the screen" In my personal opinion, if you break the screen, accident or not, it's on you(especially in this case). Shouldn't have a customer sign a waiver in case you make a mistake. That's like taking a car to a mechanic for an oil change and then suddenly the car has trouble starting up and the mechanic refusing to take any responsibility of it.
It's either the customer sign a waiver that if they break the screen it's not the shop's fault Or shops start charging $300 for this repair incase the screen breaks. It would be wrong for the shop to not TELL the customer how their business works upfront, but if it is stated upfront, I see nothing wrong with this. If customers do not like this, it is absolutely their prerogative to not buy such a fucked up phone where you risk breaking a $200+ part to get to the most commonly serviced part on a modern smartphone. But no one in their right mind is going to set up their business to where there is a high likelihood that they lose gobs of money.
Louis Rossmann You're missing the point. If you were to take your car in to say, get your brakes redone, and the mechanics end up breaking something, anything on the car, would you expect them to have you sign a waiver beforehand just in case, charge you up the ass because of something that THEY broke, or would you expect them to replace/fix it for free because THEY broke it? That's what I'm trying to get at here. If these repair shops, whether they be for electronics, cars, etc, break something, that's their fault. That's called responsibility. That's like you borrowing a lawn mower or weed-eater from your neighbor, breaking it, and then telling them it's their fault. And the funny thing is with this video, the screen broke because the camera fell onto it. Lucky for that guy that the customer signed that waiver though right?
Masterown35 Would you consider it more fair if they just outright charged $250 for the charge port replacement on the S6? because that's what I'd do. no waiver, no back and forth price hikes; I'd simply charge my retail price for charge port repair, and add the cost of the screen to every single repair. I don't service this device, because it's a fucking *nightmare* so it's a non-issue for me. but if I did, I absolutely would take into account 1) the risk involved 2) the cost related to the risks involved when setting up my retail pricing. This is what all businesses do. Their prices reflect their expenses. Parts, labor, rent, insurance are expenses. Risk of loss of money is an expense. If they did this for every device, yeah, it's bullshit. I understand what you're getting at. But, to put it into context, there are so many stores that won't touch this device. They don't feel like getting googly eyes from customers when they tell the customer it will be $250 for a charge port, nor do they want to be out of pocket a few hundred dollars every other job for an LCD screen because samsung sucks at putting a phone together. The reality of the matter is that businesses will not offer services that lose them money. If I as a business owner offered this service at $50, and noticed that my top tier technicians were cracking a $200 LCD 50% of the time, I am either going to raise my price, or stop accepting the device for repair. I can't pay my rent with charity. Me, personally, I do not like having sliding prices for customers. I'd just charge $250 for the charge port on this, and explain to people that if they wanted it to be cheaper, they should have bought a less fucked up phone, and call it a day.
Louis Rossmann Or you could just make sure the technicians are being careful and doing the job right. Obviously mistakes and accidents happen but you're acting like this is something that would happen almost every time the device is being worked on. The guy in this video had it done perfectly had it not been for his camera falling onto it. Again, something that would be considered *HIS* fault. I get that these screens are expensive and the phone definitely looks like a nightmare to work on, but in cases such as the one in this video, I feel it should be replaced for free(which they might have done). If it were during disassembly then yeah I can maybe agree with that. Something similar to this, I can't. Like I said, it's like taking your car in to get worked on, the mechanic breaking something else, and expecting you to pay for it.
i do this repairs all the time and if you use a bit of alcohol and not the drinking kind and squirt a little into the unit where the adhesives are it will make dis-assembly muck easier
Hey, thanks for the videos--don't really understand the ire people have regarding the waiver; don't want to have to worry about it, send it to Samsung and see how much they charge. Anyhow, can you confirm which board contains the normal internal microphone? Is it the charging board? Thanks!
hey I'm about to change my charging port but I noticed that you were able to plug the new 1 in to test it is there a way to leave it just like that and put the phone back together? or are the button not connected just the port to battery is?
I was trying to use a charging port from an old phone, and put it onto my new phone. I was following along with you, but you don't explain what you're doing, while you're doing it, so I ripped my port assembly out like you did, only to find out once I got my actual phone open, that the way you ripped it out broke the back and tabs buttons off. You need to explain why you're doing what you're doing, like when you were going thru so much to take the screen off with business cards, and I'm wondering what is he doing this for? A simple sentence explaining that you were not concerned with saving the pieces from the phone would've clued me in that this is not the responsible way to remove the part, but you direct us to tear it off like that with no explanation, so I figured that's how it's done. Now I've gotta find another junker to salvage the part from, when I had a perfectly good one right here. #TEACHER FAIL
So I replaced my battery and the charging port, but now my microphone is inop. I tried the voice recorder and can't hear anything I say, same for people in voice calls. Any suggestions?
Hello, please help, I changed the usb por from my galaxy s6 edge, and everything is working properly except that I cannot get fast charging and cannot conect to the PC please any Ideas?
Hi, I am getting a very poor service signal after following this procedure. Especially when I'm holding the bottom of the phone with my hand. I don't think the wifi or bluetooth cable has anything to do with it ? Any idea what caused loss of network service signal ? Thanks.
Fra....Gee...Lay !! Sure doesn't take much to damage a screen. With the price of phones coming down, unless it's a flagship, replace instead of repair may become a better option.
guys,i got an s6 edge and it needs 6 hours until full charge i tryed all common solution like changing cable and the whole charger with another original one but still same,when i checked the setting i found the fast charging option turned on and when i connected the charger it auto off and no ability to turn it again until i take out the charger,could anyone help me or suggest me to do something please?
I know the pain I broke my surface pro 4 screen when replacing the battery. A part of me broke that day. Never use anything hard to cut the glue always use a simple paper card. I got cocky and used a plastic card midway through to speed up the process. I can always get a new screen though so w.e. xD
there are touch connectors on the new power board that mount between the glass and the frame and removing the glass is the only way to remove the old connectors and mount the new ones into the frame.
We also make customers sign a waiver for this repair. The risk is too high and the trade-off is not worth it. We do our best to not do any damage to any customer's property but galaxy s5,s6,s7 are just too risky.
Playing cards are all so much cheaper than business cards. I can get a pack of 52 playing cards from Walmart for about a dollar and sometimes they're on sale for buy one pack get one free even if they raised the price to $2 it's still a dollar per pack. If I buy 10 packs of playing cards that's probably around at most 30 bucks and I have 500 Minimum. If I bought double that it's still cheaper than $135.
Eres muy sucio para trabajar con dispositivos , encima pones los videos en UA-cam , yo no sé como la gente confía su dispositivo en tus manos .! Muy mal
I would suggest that more heat would make it easier, I typically do this phone around 300 C, just have to be careful because if you stop moving it can go bad quickly. Makes the adhesive a lot easier to work with, in 20-25 repairs i've only had it go wrong once due to heat. Also thanks for the video, we just started receiving replacement parts for this phone, in the past we had only been able to harvest displays for this device and your video answered a question I had about the sub-frame removal. -Certified Sprint S&R technician
You said that you make them sign a waiver for the removal of the screen. You successively remove to the screen without damage, because of your negligence it's your fault. The way you handled the phones and just throw them around you should be ashamed of yourself I would never ever go to you to have anything repaired.
I tried it. Broke the screen after almost having it done without issue. Wish I knew I could just desolder the port and solder the new one om but I've long since moved on from the S6. If you try it I recommend just soldering a new port on. It's much easier and a much less likely to damage the phone.
This is why I don't agree with your "make a customer sign a waiver" policy. You manhandled this phone the entire time, then, when you miraculously changed the charging port to some extent, you decided that the, in most probability, functional part needed to be tested without waiting for the owner's password, and a 2 minute check at the time of transaction. I solely attribute your lackadaisical approach to the perceived fail-safe such a customer agreement offers. *Accidents can happen, I agree, but anyone who leaves their electronic devices into a repair store, should at least be covered from an employee's incompetence, which in this case was blindingly obvious.*
I can almost see where the waiver comes from due to the nature of the phone, but there's a BIG difference between removing a display that is fragile and throwing a phone around while being a klutz. This video falls under the latter. It was 100% your fault and the customer should not have to pay for something you could have prevented i.e. properly securing camera so it wouldn't fall.
just let you know I don't do that anymore I used to though but I found out customers don't like that. so now the customers will pay the cost of LCD if I break it. If it's a new phone.
Wtf.. are you sure you do this for a living ? First thing i want to say is that if you break the lcd then take responsability. And the second is that you dont know how electric current is working.. you plugged the power cable for test and then mounted the cables with a METAL tweezer. And i stop here because i only saw first 5 mins of this rubbish...
It's so refreshing to see a real live repair technician doing actual repairs and not highlight videos. If I wanted to watch a highlight reel I would turn on SportsCenter at night time and watch the top 10 plays of the day. UA-cam is seriously fucking up right now how are you going to ban this man from doing his job and being a standup individual to providing a service to a community of professionals he doesn't even know or charge for that matter
thanks for th upload. honestly, you are pretty careless working on paying customer's phone. ive watched a few videos and you are by far the most aggressive and careless
Indeed some of my older videos I was very aggressive according to the Internet. I certainly never thought so. Anyway check out our new or videos hopefully things are better. If it wasn’t for critics like yourself I would never know.
So did you charge the customer for the lcd?
"We make the customer sign a waiver in case we break the screen"
In my personal opinion, if you break the screen, accident or not, it's on you(especially in this case). Shouldn't have a customer sign a waiver in case you make a mistake. That's like taking a car to a mechanic for an oil change and then suddenly the car has trouble starting up and the mechanic refusing to take any responsibility of it.
It's either the customer sign a waiver that if they break the screen it's not the shop's fault
Or shops start charging $300 for this repair incase the screen breaks.
It would be wrong for the shop to not TELL the customer how their business works upfront, but if it is stated upfront, I see nothing wrong with this.
If customers do not like this, it is absolutely their prerogative to not buy such a fucked up phone where you risk breaking a $200+ part to get to the most commonly serviced part on a modern smartphone. But no one in their right mind is going to set up their business to where there is a high likelihood that they lose gobs of money.
Louis Rossmann You're missing the point. If you were to take your car in to say, get your brakes redone, and the mechanics end up breaking something, anything on the car, would you expect them to have you sign a waiver beforehand just in case, charge you up the ass because of something that THEY broke, or would you expect them to replace/fix it for free because THEY broke it?
That's what I'm trying to get at here. If these repair shops, whether they be for electronics, cars, etc, break something, that's their fault. That's called responsibility. That's like you borrowing a lawn mower or weed-eater from your neighbor, breaking it, and then telling them it's their fault.
And the funny thing is with this video, the screen broke because the camera fell onto it. Lucky for that guy that the customer signed that waiver though right?
Masterown35
Would you consider it more fair if they just outright charged $250 for the charge port replacement on the S6? because that's what I'd do. no waiver, no back and forth price hikes; I'd simply charge my retail price for charge port repair, and add the cost of the screen to every single repair.
I don't service this device, because it's a fucking *nightmare* so it's a non-issue for me. but if I did, I absolutely would take into account
1) the risk involved
2) the cost related to the risks involved
when setting up my retail pricing.
This is what all businesses do. Their prices reflect their expenses. Parts, labor, rent, insurance are expenses. Risk of loss of money is an expense.
If they did this for every device, yeah, it's bullshit. I understand what you're getting at. But, to put it into context, there are so many stores that won't touch this device. They don't feel like getting googly eyes from customers when they tell the customer it will be $250 for a charge port, nor do they want to be out of pocket a few hundred dollars every other job for an LCD screen because samsung sucks at putting a phone together.
The reality of the matter is that businesses will not offer services that lose them money. If I as a business owner offered this service at $50, and noticed that my top tier technicians were cracking a $200 LCD 50% of the time, I am either going to raise my price, or stop accepting the device for repair. I can't pay my rent with charity.
Me, personally, I do not like having sliding prices for customers. I'd just charge $250 for the charge port on this, and explain to people that if they wanted it to be cheaper, they should have bought a less fucked up phone, and call it a day.
Louis Rossmann Or you could just make sure the technicians are being careful and doing the job right. Obviously mistakes and accidents happen but you're acting like this is something that would happen almost every time the device is being worked on. The guy in this video had it done perfectly had it not been for his camera falling onto it. Again, something that would be considered *HIS* fault.
I get that these screens are expensive and the phone definitely looks like a nightmare to work on, but in cases such as the one in this video, I feel it should be replaced for free(which they might have done). If it were during disassembly then yeah I can maybe agree with that. Something similar to this, I can't. Like I said, it's like taking your car in to get worked on, the mechanic breaking something else, and expecting you to pay for it.
Masterown35 Have you run a store where you had to do this repair 6000 times?
Replacing the charging port itself is much easier than what you are doing.... all you need is a flux and a heatgun. No need to risk removing the lcd.
Hey guys, with your video and my dad we fixed our S6 for $12, Thanks so much!
Aj's Repair awesome
Are the different carrier models not compatible? ie/ will a port from a g925f work with a g925a?
i do this repairs all the time and if you use a bit of alcohol and not the drinking kind and squirt a little into the unit where the adhesives are it will make dis-assembly muck easier
Hey, thanks for the videos--don't really understand the ire people have regarding the waiver; don't want to have to worry about it, send it to Samsung and see how much they charge. Anyhow, can you confirm which board contains the normal internal microphone? Is it the charging board? Thanks!
hey I'm about to change my charging port but I noticed that you were able to plug the new 1 in to test it is there a way to leave it just like that and put the phone back together? or are the button not connected just the port to battery is?
I was trying to use a charging port from an old phone, and put it onto my new phone. I was following along with you, but you don't explain what you're doing, while you're doing it, so I ripped my port assembly out like you did, only to find out once I got my actual phone open, that the way you ripped it out broke the back and tabs buttons off. You need to explain why you're doing what you're doing, like when you were going thru so much to take the screen off with business cards, and I'm wondering what is he doing this for? A simple sentence explaining that you were not concerned with saving the pieces from the phone would've clued me in that this is not the responsible way to remove the part, but you direct us to tear it off like that with no explanation, so I figured that's how it's done. Now I've gotta find another junker to salvage the part from, when I had a perfectly good one right here. #TEACHER FAIL
So I replaced my battery and the charging port, but now my microphone is inop. I tried the voice recorder and can't hear anything I say, same for people in voice calls. Any suggestions?
Where is it you get your replacement parts from.
does it matter what number (ex.SM-G925A) its is when we buy the new charging port or no ?
Hello, please help, I changed the usb por from my galaxy s6 edge, and everything is working properly except that I cannot get fast charging and cannot conect to the PC
please any Ideas?
R Chanes Try a different USB cable.
can this repair in any way damage the lcd, like make it not come on? ive had a mad problem with a repair shop need some help
That glass you popped off in the beginning that cracked, was that a screen protector?
yeah
Hi, I am getting a very poor service signal after following this procedure. Especially when I'm holding the bottom of the phone with my hand. I don't think the wifi or bluetooth cable has anything to do with it ? Any idea what caused loss of network service signal ? Thanks.
It mean the plate you replaced has problem so place another one or you can make looping
So you had it plugged into the wall the whole time you were plugging in the cords with metal tweezers. Isnt that a bad idea?
+chris smith Tell me at what time stamp and i'll let you know if it was a mistake.
I still struggle with s5 do you have a good video on them
yes
oh man when I saw the lcd my hart stopped for a sec I can fell it bro anyway you done very good job how much you charge your customers??
how much would you charge to do a replacement?
I love how this video shows the mistake! =\ Im sorry about that brother we have all been there!
Fra....Gee...Lay !! Sure doesn't take much to damage a screen. With the price of phones coming down, unless it's a flagship, replace instead of repair may become a better option.
after installing, red LED notification is flashing and it is back screening, any ideas on a solution?
Isn't the tool called isesamo I keep hearing you call it isesame.
Tomato ~ tomato same thing
+Tech MD UA-cam it's not the same thing tomato-tomato is still the same spelling. isesamo and isesame is different spelling.
can i use any charging port
Don't need to take LCD off. You heat gun the back and pry off, etc.
I changed it but my screen is not responding
how much is a s6 screen and a s6 edge screen
$200 prices haven't change in a long while...
guys,i got an s6 edge and it needs 6 hours until full charge i tryed all common solution like changing cable and the whole charger with another original one but still same,when i checked the setting i found the fast charging option turned on and when i connected the charger it auto off and no ability to turn it again until i take out the charger,could anyone help me or suggest me to do something please?
Desha Khairat same problem
Desha Khairat let me know if you find a fix
i learn so much new tricks from this! thanks alot!!
So how much did you charge the customer for this repair, do you remember? Mine's charging me $99.
sounds about right
dude.........where would i get s6 edge plus charging port
go to my website www.tech-md.com go to part section
Try seperate with string master :) , it should be easier than the card and safety..
I would be afraid of cutting something important
I know the pain I broke my surface pro 4 screen when replacing the battery. A part of me broke that day. Never use anything hard to cut the glue always use a simple paper card. I got cocky and used a plastic card midway through to speed up the process. I can always get a new screen though so w.e. xD
Give a little bit care and love while repairing, You know the job but you don't care...
Why do you even need to remove the LCD??
there are touch connectors on the new power board that mount between the glass and the frame and removing the glass is the only way to remove the old connectors and mount the new ones into the frame.
richard kaier yeah I realize that now
We also make customers sign a waiver for this repair. The risk is too high and the trade-off is not worth it. We do our best to not do any damage to any customer's property but galaxy s5,s6,s7 are just too risky.
Fix City extremely poor representation of the company and in top of that signing a waiver? No way I would take anything for you guys to work on...
I use plastic playing cards ,a deck last me 6 months or so several repairs per card .
Playing cards are all so much cheaper than business cards. I can get a pack of 52 playing cards from Walmart for about a dollar and sometimes they're on sale for buy one pack get one free even if they raised the price to $2 it's still a dollar per pack. If I buy 10 packs of playing cards that's probably around at most 30 bucks and I have 500 Minimum. If I bought double that it's still cheaper than $135.
changing the charge port will reset the phone,& mine picture be erase completely
Eres muy sucio para trabajar con dispositivos , encima pones los videos en UA-cam , yo no sé como la gente confía su dispositivo en tus manos .!
Muy mal
What temp you using
100 cel
+Tech MD UA-cam
Thanks. I wonder why they didn't just make it like the s6 edge
I would suggest that more heat would make it easier, I typically do this phone around 300 C, just have to be careful because if you stop moving it can go bad quickly. Makes the adhesive a lot easier to work with, in 20-25 repairs i've only had it go wrong once due to heat.
Also thanks for the video, we just started receiving replacement parts for this phone, in the past we had only been able to harvest displays for this device and your video answered a question I had about the sub-frame removal.
-Certified Sprint S&R technician
just separate for the bottom and both sides.
+Hank Zheng I just did that the other day. Good idea. It worked like a charm. Thanks!!!
+Tech MD UA-cam what do you mean?
+Tech MD UA-cam could you record the way to do it? I need visual help xD
The glass!! 14:10 o_O
You said that you make them sign a waiver for the removal of the screen. You successively remove to the screen without damage, because of your negligence it's your fault. The way you handled the phones and just throw them around you should be ashamed of yourself I would never ever go to you to have anything repaired.
Looks fine until the moment you broke LCD. Too bad, indeed!
Well, after this, I won't even try it.😣
I tried it. Broke the screen after almost having it done without issue. Wish I knew I could just desolder the port and solder the new one om but I've long since moved on from the S6. If you try it I recommend just soldering a new port on. It's much easier and a much less likely to damage the phone.
If you had disconnected the charger from phone it would have turned on easily
Stiffer thi plastic cards would be better and they last
damn that sucks the LCD broke that easily : /
Yeah I happens from time to time but usually pretty good at removing them without breaking Lcd
Fivking money hungry corperations making shitty ass shit to charge you extra
جزاك الله خير
علي السباح وإياك
damn I know how you feel when you broke it lol
You are scratching the fuck out of the glass on the front
الله يعوض لك
👍👍
Watching you toss that phone around on the hard surface, it wouldn't surprise me if you did break the screen. Sign a waver indeed!
good man....
That sucks.
playing cards are cheaper
i need hel my phone wont turn on after i did all of this :(
Very sloppy in the whole process
buy better tools hehe
This is why I don't agree with your "make a customer sign a waiver" policy.
You manhandled this phone the entire time, then, when you miraculously changed the charging port to some extent, you decided that the, in most probability, functional part needed to be tested without waiting for the owner's password, and a 2 minute check at the time of transaction.
I solely attribute your lackadaisical approach to the perceived fail-safe such a customer agreement offers.
*Accidents can happen, I agree, but anyone who leaves their electronic devices into a repair store, should at least be covered from an employee's incompetence, which in this case was blindingly obvious.*
NWOization so actually we no longer do this or we make customer sign a waiver I think we only have that going for about six months.
You shouldn't have done it in the first place. That's poor business.
I can almost see where the waiver comes from due to the nature of the phone, but there's a BIG difference between removing a display that is fragile and throwing a phone around while being a klutz. This video falls under the latter. It was 100% your fault and the customer should not have to pay for something you could have prevented i.e. properly securing camera so it wouldn't fall.
This made me sleepy
Sign a waiver and then pay you too. LMAO, You must be high!!!! I would find another repair shop.
just let you know I don't do that anymore I used to though but I found out customers don't like that. so now the customers will pay the cost of LCD if I break it. If it's a new phone.
@MSi GS70 6QE lol that was 2 yrs ago..
мастер "Г", не окуратная работа
Wtf.. are you sure you do this for a living ? First thing i want to say is that if you break the lcd then take responsability. And the second is that you dont know how electric current is working.. you plugged the power cable for test and then mounted the cables with a METAL tweezer. And i stop here because i only saw first 5 mins of this rubbish...
In minute 7:50 you can hear and see sparks from shorting with the metal pry tool