T.K.P. Telford Koi Pond - Video 170 - EZ POND EZ500i - Bottom Drain Leak Expertly Sorted!
Вставка
- Опубліковано 6 вер 2024
- Following direct contact from Allan at EZ-POND, he came round at 9am on Sunday morning and immediately set about fixing the leaking bottom drain on my EZ-500i.
36 hours later I started the big fill again with confidence that the leak had been fixed once and for all.
Nothing like watching a master at work so watch the video to see what Allan did to resolve my issue.
Great result, great service from Alan and EZ POND. 😊👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾
Yes it was! Excellent customer service……so pleased 😊👍
Top marks to that man and company, great customer service 👍
Indeed, outstanding service 😊👍
Glad it's all sorted now what great service 👍 😊
Cheers buddy😊👍
Great service phill and another great setup.
Thank you Copey, much appreciated 😊👍
Really pleased it's fixed Phil, now there will be no stopping you. Bring on the good times again !
Indeed, I’m already looking at new koi, not long now😊👍
Hi Phil I watched your video when you first discovered the leak and waited for the outcome. It was never in doubt it would get sorted , I used ez pond to do the grp fibreglass on my koi pond I built nearly 5years ago, they are an absolute first class company to deal with and arrived on time on the arranged day, they even came back to fit the window 3 days later travelling all the way from there office to lancashire. Can't speak highly enough of them. Your set up looks brilliant well done to you
Thank you Andy👍. I totally agree, the customer service from EZPOND is exceptional, I’m so glad I bought one of their units…..1st class😊👍
Result and a happy ending too. Great stuff.
Cheers Steve, much appreciated 😊👍
These days it's not often that you'll find a company who provides that type of outstanding service. 💯 So glad you got it sorted and ready to add some koi. 👍🏻
Thank you, much appreciated 👍. Definitely time to buy some new fish😊
Cracking job mate nice one 👍 🐟
Thank you , much appreciated 😊👍
Nice one Phil, glad to see it’s been sorted quick mate…… 👍🏼
Cheers Andy😊👍
Glad you got it sorted Phil 👍
Alan is a top bloke for coming out on a Sunday.
I hope all of his customers get the same treatment 😉
Hope you're well.
Thanks Keith. Superb customer service, I’m really pleased with how EZPOND responded😊👍
Buzzing for u that they sorted it so quick Phil. Now to get some koi in there 👍🏼👌🏼
Absolutely right, roll on the weekend 😊👍
Nice update Phil glad all’s turned out well with the pod
Thank you Carol, much appreciated 😊👍
Nice 1 great service coming out to site to fix it !!!
I can’t praise EZPOND/Alan enough, superb customer service 😊👍
It all came good 👍 in the end 😊
⛩🐟⛩
It did indeed😊👍
Glad you got it sorted phil
Cheers buddy😊👍
Hi Phil,
I am glad to see that you had your bottom drain sorted out all your pipe is looking graet mate I wouldn't inspect from you mate I can't wait to see what fish you are going to put in your grow on mate. Also I was wondering if you have a spare mug that could have as I am disabled and can't do a lot now around my pond I have to wait until my son is free to come down to help me with my pond I appreciate it if you have any left only I am collection of mugs of the people that I watch on UA-cam so I would be grateful if you have one mate.
Steve
Absolutely no problem Stephen, just drop me an email or message with your full postal address😊👍
to be honest the fact your a big koi youtuber probably helped
I genuinely believe that everyone gets this level of service from EZPOND 🖐️👍
Hi I see in this video you removed the wood in the first video you had under the bottle drain I think you stopped it from moving over the wate off water
I thought that too but the bottom drain never touched the top of the slate I put underneath, even when it was full🤔
to be honest they look a bit ugly . need some wood cladding at least.
Yes, will be clad all the way round once it’s had time to settle 😊👍
Glad you're all sorted im in process of planning a new build would value your thoughts/input is it possible to email you
Absolutely, my email is philipbarnett6@gmail.com 😊👍
I'm nearing the end of my holiday so I'll message you when I get home with my plan/Ideas thanks again
Superb and What great service from @@westmidlandskoi and @ezpondltd all ready for the National what timing ready for some new editions 🤔🙏💪
Not sure I can wait that long🤣😂🤣
@TelfordKoiPond do I sense a roadtrip 🤔 🙏
Great result, great service from Alan and EZ POND. 😊👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾
Yes, superb customer service 😊👍