Hi, Scott. Thanks. We're using the Nespresso Vertuo Alto mug in this video, with a 20 oz. capacity so we have lots of room for milk or flavored syrups. You'll find these on our website at a 25% discount with other select accessories.
Used to have the older Machine from years ago! With a bit of playing around you could program how much Milk to put in to meet the size of cups used! Wonder if you can still do this on the new model with the larger pods!
I thought you could store the milk container in the fridge. How can you do that if you have to clean it after each use? It seems like a pain to have to completely take it apart after each use. That cancels out the convenience of the integrated frother.
Any products that use milk, should of course be cleaned regularly, though, if you don't use all the milk and want to store the milk container in the refrigerator, you can do so.
Just btw the milk carafe will stop working and the milk buttons wont light up if you dont descale the machine this bappened to me so be sure to watch the descale video cause the pipe for descaling for the milk is located on the back of the machine behind the water under this little tab... yeah i didnt know this and was so confused and also the milk buttons wont light up when connected until the machine is heated up.... i was so confused at first and then i ended getting the nicest lady on customer service that were american even yay! And got it all figured out i wish these things were told to people right away but they aren't anyway i hope my comment helps
@@nespresso Now that I figured this machine out, I love this thing! I have two... I bought the lattissima after seeing how nice the milk carafe steamed the milk and gave real microfoam, Now my neice and roommate upstairs have their own machine to use so we can hoard our Scuro Pods for ourselves :)
Hello we have been having the same issue with our machine purchased in May. It frothed milk for a few weeks and then just stopped - buttons flashing but won’t do anything. We did all the troubleshooting except for descaling cause we thought it wouldn’t need that since it was so new? However I called today and someone told me that it isn’t compatible with plant based milk?! I am really hoping this is not true. I am going to order the descale stuff and hope this fix it but after reading several comments ( we also have a flimsy milk attachment too) I am worried !
Hello, we're sorry to hear your machine is not meeting your expectations. Different milks will produce varying degrees of milk froth, and the higher the protein content the richer the froth. Plant based milks will produce froth that is less consistent. Please don't hesitate to give us a call at 800.562.1465 if you still have concerns after descaling your machine.
Yeah just click the little cloud button again when you don't want it to dispense anymore it'll take like a second or two but it will stop so yeah you can stop where you like it
We're disappointed to hear this, Hani, and we'll be happy to help. Please call us to speak with a machine expert. We are available 24/7 at 800-562-1465.
So I could make a double espresso cappuccino with the cappuccino button and a Vertuo double espresso capsule? That's my favorite coffee beverage and what size would I use for a double espresso cappuccino? Also, can I use oat milk instead of skim? Oat milk is known to froth well.
The Vertuo Lattissima brews espresso, double espresso, Gran Lungo, a full cup, Alto 12 oz. and Pour-Over Style, an 18 oz pour. The bar-code reading technology brews each capsule to the specific parameters.
Hello. Nespresso machines are designed to brew each blend to the specific programmed temperature that is best-suited to that blend, as defined by Nespresso Coffee Experts. Quality is very important to us, so the coffee brews to its ideal temperature without burning. We recommend pre-heating your mug or cup before use. If you are still concerned, please call us at 1-800-562-1465.
The three buttons (foam, xx, cappuccino) don't light up at all and I cannot select any button, so I couldn't go through initial set up. I know the machine is on since the main on/off button is light up. What am I missing?
@@nespressoI’m curious to know why you must almost always ask where a person is from before giving an answer whatsoever to their questions. That is very annoying. Although I understand you might be attempting to direct the question to the appropriate geographic office, it actually appears extremely shady and underhanded from a supposedly global company. Sounds like a very bad PR/mgmt decision to me, honestly.
Good video, how do I know what cup size to use though? If I want a latte macchiato which pod size do I use?
Hi, Scott. Thanks. We're using the Nespresso Vertuo Alto mug in this video, with a 20 oz. capacity so we have lots of room for milk or flavored syrups. You'll find these on our website at a 25% discount with other select accessories.
Use a double espresso pod if you want a good machiatto it makes a nice size drink I would say about 9oz
Used to have the older Machine from years ago! With a bit of playing around you could program how much Milk to put in to meet the size of cups used! Wonder if you can still do this on the new model with the larger pods!
I thought you could store the milk container in the fridge. How can you do that if you have to clean it after each use? It seems like a pain to have to completely take it apart after each use. That cancels out the convenience of the integrated frother.
Any products that use milk, should of course be cleaned regularly, though, if you don't use all the milk and want to store the milk container in the refrigerator, you can do so.
@@nespresso Thank you! How many times can you use the milk steamer container before you should disassemble it and run it through the washing machine?
Hi Jewel, we recommend using the clean function after every use and disassembling it to run it through the dishwasher several times a week.
in the earlier response you just said this was not necessary
@@nespresso
They are so confusing
Just btw the milk carafe will stop working and the milk buttons wont light up if you dont descale the machine this bappened to me so be sure to watch the descale video cause the pipe for descaling for the milk is located on the back of the machine behind the water under this little tab... yeah i didnt know this and was so confused and also the milk buttons wont light up when connected until the machine is heated up.... i was so confused at first and then i ended getting the nicest lady on customer service that were american even yay! And got it all figured out i wish these things were told to people right away but they aren't anyway i hope my comment helps
Thank you for the kind shout-out. We are always here to help at 800-562-1465!
@@nespresso Now that I figured this machine out, I love this thing!
I have two... I bought the lattissima after seeing how nice the milk carafe steamed the milk and gave real microfoam,
Now my neice and roommate upstairs have their own machine to use so we can hoard our Scuro Pods for ourselves :)
So happy you've chosen us! We appreciate your support!
Hello we have been having the same issue with our machine purchased in May. It frothed milk for a few weeks and then just stopped - buttons flashing but won’t do anything. We did all the troubleshooting except for descaling cause we thought it wouldn’t need that since it was so new? However I called today and someone told
me that it isn’t compatible with plant based milk?! I am really hoping this is not true. I am going to order the descale stuff and hope this fix it but after reading several comments ( we also have a flimsy milk
attachment too) I am worried !
Hello, we're sorry to hear your machine is not meeting your expectations. Different milks will produce varying degrees of milk froth, and the higher the protein content the richer the froth. Plant based milks will produce froth that is less consistent. Please don't hesitate to give us a call at 800.562.1465 if you still have concerns after descaling your machine.
Very good video, but I have an issue with the milk container that does not attach properly to the coffee maker! Any idea?
Hello Sylvie. Which country are you contacting us from?
@@nespresso Why should it matter?bad design
I have the same problem
Yes, mine feels really flimsy, like it will fall out
@nespresso mine is in USA. Just spent 500 on it and it feels like it will fall out? Whats that about?
When making a coffee 7.7 ounces, and adding frothed milk afterwards, is there a way to control how much milk is dispensed?
Yeah just click the little cloud button again when you don't want it to dispense anymore it'll take like a second or two but it will stop so yeah you can stop where you like it
I bought this machine, I love cappuccino. after two months he stopped working on the milk tank. So I ask the Nespresso company for advice?
We're disappointed to hear this, Hani, and we'll be happy to help. Please call us to speak with a machine expert. We are available 24/7 at 800-562-1465.
So I could make a double espresso cappuccino with the cappuccino button and a Vertuo double espresso capsule? That's my favorite coffee beverage and what size would I use for a double espresso cappuccino? Also, can I use oat milk instead of skim? Oat milk is known to froth well.
The Vertuo Lattissima brews espresso, double espresso, Gran Lungo, a full cup, Alto 12 oz. and Pour-Over Style, an 18 oz pour. The bar-code reading technology brews each capsule to the specific parameters.
All is nice but Latte Macchiato and Cappuccino are only lukewarm 😞
I want it hot not lukewarm 😞
Hello. Nespresso machines are designed to brew each blend to the specific programmed temperature that is best-suited to that blend, as defined by Nespresso Coffee Experts. Quality is very important to us, so the coffee brews to its ideal temperature without burning. We recommend pre-heating your mug or cup before use. If you are still concerned, please call us at 1-800-562-1465.
The three buttons (foam, xx, cappuccino) don't light up at all and I cannot select any button, so I couldn't go through initial set up. I know the machine is on since the main on/off button is light up. What am I missing?
This happened to me as well you may need to descale it or have a faulty milk carafe connector
Yo tengo una cafetera así y de repente , nomas sale café expreso pero no prenden los foquitos y no sale la espuma de leche , que le pasaría?
Hola, Eloisa. ¿Nos confirmas desde donde nos escribes para ayudarte, por favor? ¡Muchas gracias!
Is this available in South Africa
This will be available later in 2024. Please keep checking our website.
Hello, where can I find your cappuccino cup ?
Hello, and thanks for reaching out. Could you identify your location, so we can assist you? 🙂
Everything works fine but does anyone know how to froth cold milk in this for an iced latte? I could not find the instructions anywhere…
The Vertuo Lattissima creates hot milk, steamed or frothed.
I’m which countries is this machine available?
Where are you located, Alejandro?
Mainly in Mexico, USA secondly@@nespresso
@@nespressoI’m curious to know why you must almost always ask where a person is from before giving an answer whatsoever to their questions. That is very annoying. Although I understand you might be attempting to direct the question to the appropriate geographic office, it actually appears extremely shady and underhanded from a supposedly global company. Sounds like a very bad PR/mgmt decision to me, honestly.
Do you know why the milk is always cold? How can I make the milk actually hot?
Hello! We'd like to connect you with the right team to further assist you. Let us know where you are contacting us from?
@@nespresso United States
Hi Leena, the milk should be hot. Would you please call us at 1-800-562-1465 when you are near your machine? We'll be happy to help.
Is it available in the UK yet? Price?
Hi Carole-Ann, we're unaware of this machine being released in the UK, please keep an eye on the website for further updates. Many thanks.
When I push the latte button it only gives me coffee 🤷🏻♀️ I have to use the foam button afterwards if I want milk….
Hello. Please let us know where you are contacting us from, so we could further assist you.
@@nespressosame here, hungary
@@nespressoDoes the milk dispense automatically after I press the coffee button?
May I kindly inquire about the country of origin for this machine?
I cant believe how such a big company can use AI Voice instead of a real human for the voice overs 😂
At least it was filmed well
Much less expensive