How to Troubleshoot Sound System, Fiber Optic of Mercedes S550 2007
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- Опубліковано 7 бер 2015
- To purchase the Fiber Optic Jumper, please click on this link: hitechserv.com/parts/
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How to Troubleshoot Sound System, Navigation, Command unit, Fiber Optic problems in Mercedes S550 2007 to 2012. - Авто та транспорт
Just Got Mines In The mail today and Already fount the problem 🕺🏾 my Sirius Satellite radio box is bad 🤦🏾♂️ I unhooked the wires like u did in the video hooked up the fiber optic loop started the car and there you have it I was getting sound 🔉 again 🕺🏾🕺🏾🕺🏾 Thank you so much👍🏾👍🏾
DJNORE718 my radio keep on making a clicking sound and no sound comes out of it, were you having the same issue, mine is a 2010 Mercedes c300 btw
@@homergonzales3592 did you figure the problem out?
@@theurbanartist775any chance u figured it out?
Hello,
Where do i get that LOOPER???
Where do i get that loop wire???
cant find it on the web
hi I hafe the same problem with mi sound I like 2 order the loop but I am from Suriname. is it possible
Can you please help me I have a 2006 s500 w221 The audio stopped working with the screen being blank I dont have a bypass loop, Can you advice me how to repair this or Do I replace the Amplifier?
hi, my command displays "loss of metadata". The radio has no sound and it doesn't work, also the navigation doesn't work. Any idea?
Where can I find the radio wiring harness for a CL550?
Have same problem you show. Will replacing amp solve issue
Is this similar to trouble shooting a Mercedes E350 2010? Is the voice command and satellite module also in the trunk like this S class? I'm able to operate the command unit (CD, Radio, GPS) only issue is no sound is coming through, also won't let me control the volume with the steering wheel button or center knob. Is it possible my issue is just the voice command module needing to be looped? I also have the Harman Kardon system, not sure if that would change any of the layout.
Also how do u take the carpet out of the trunk to get to the amplifier
I think trouble codes D104 & D103 may be associated with this?
In case it helps anyone: I have a CL500 (C216) with the standard (non-logic 7) amp. Randomly, I got no audio from any of the speakers regardless of the source, but navigation still worked (without any sound). Also CDs wouldn't register, nor could I load dvds. All of the FM radio stations dissappeared from the tuner, and i couldn't even select AM. The only fault STAR showed was that the tuner needed reflashing, but after it was reflashed, the symptoms stayed the same... After a lot of swearing, sweat and tears, I was fairly certain it's the amp in the boot, but didn't want to buy one off ebay which may fail after a month. I eventually got a reconditioned amp (i had to give my old one back) from the Mercedes dealer for £340, with a two year warranty. i thought I'd share this incase anyone is in the same boat and really dosent want to get a second hand unit. Edit: I forgot to say I also had bought a fiber optic loop cable, but after bypassing each component in the boot in turn, it made no difference. This is because you can not bypass the amp, and it was the amp that was faulty
I have the same problem exactly. Do you have a part number for the amp? Bill@nomadcases.com
Thanks for the tips.
@@Juan_Hernandez_Jr. I'm having this problem now. Just ordered a fiber optic loop.
How much did you pay for the amp and install
@@Moneys7083 the amp from the dealership was £340. Two years later the amp is still working just fine. Installation I did myself, I unplugged the connectors from the old amp and put in the new amp, and it worked straightaway, no coding was needed, if was plug and play in my case (non-logic 7).
Hi I have a 08 s550 the sirius/satellite module has been replaced new from dealer but sirius xm radio still not loading just shows call to activate service so i did and it is still not opening on my menu for satellite xm radio navi am fm radio works please help
Is that small antenna splitter (part # 0143204X01) mandatory for everything to work?
Where is the small antenna splitter located.
Salam and thank you for the video , I have a s550 my radio keeps coming on & off , how do you suggest I fix it.
Follow the steps in this video to find out which component is faulty then send it in for repair.
Hello, can you please show me the troubleshoot method for my 2012 C250 benz ?
Its has all the functions working but and screen functions work good to. Even the mute button shows on & off too. The problem is that there is no saound at all.
Can you help please ?
The problem is the radio or the amplifier in the trunk if your car has one.
In my case no radio channel , no sound at aux and mp3, navi and joystick works fine., cant control speaker setting and logic7 setting Problem happened while am washing the car
I do not have fiberloop tool so what do u think
One of the components in the trunk is faulty. You may buy the loop using this link: hitechserv.com/parts/
Hello, I changed both batteries in the car and fully charged, and then cut the car on and went to the back trunk area and noticed I had red fiber optic lighting, IN ALL 3, but then it would go away! I could hear the fan in the amp working, does that mean the app is good if the fan is on? Amazon sent me the wrong loopers so I couldn’t go that route at the moment, but I unplugged each device except the amp and I got sound, then it cut off again and on the screen showing please wait telephone, It kept rebooting and clicking noise with sound then eventually again no sound at all! Also if I go to the center console and click the on and off button a few times that would get my radio station to pop on but now no sound and no movement when turning the dial. Also when I did have sound and press the voice command button on the steering wheel, it will work. But when I have no sound at all of course it doesn’t. After messing with it everything’s completely silent, but I still get the radio station displayed on the screen, even the navigation still works, but just no sound, with the amp fan and rear light going. Please help we could be the problem do you think? I know this is a lot but thank you in advance.
Very good video. I have a 08 S550. Screen works. Nav works. No radio stations show up. No Audio. After I bypass the Satellite radio and Voice and amplifier, is there also a radio tuner bypass I can check?
If you bypass the Voice module and Satellite radio and still no sound then the amplifier is faulty.
Have you resolved this issue? I have the exact same issue
Great help...thanks
my navigation works but no sound don't no if the ipod works or not where is the fuse located for the amp in the s550
Try fuses under rear seat armrest and make suite by using scan tool I use mb soft obd 11 and it said under voltage. Changed trunk battery and all worked
Hi I have a 2010 s350 s class the radio doesn’t work and the cd changer works it’s showing the playlist but doesn’t play or any sound? You think I need to check the amps etc in boot and test each one ? Which one usually is it likely to be brother thanks
Bypass the tuner module in the trunk and try it again. If there is still no sound then most likely the amplifier is faulty.
Hi can you please help me.my radio is working fine. video and CD loading butt it's saying audio video format unknown. I change couple of different CDs it's not reading. do you have any idea what's happening. thanks
The CD/DVD Changer mechanism inside the command unit needs to be repaired. Please check our website to send it in for repair.
Hope so it will help me out coz in my display there is no numbers in radio my Car Is S 320 CDI 2008 model
My s550 isn't show numbers at all
Hi All I have a mercedes cl63 amg w216 2013 with no command sound .
When checking the modules with a fibre optical loop cable, do I need to disconnect the battery.
Thanks Tony
Do not disconnect the battery. Car has to be on.
Hello,
Where do i get that LOOPER???
Where do i get that loop wire???
cant find it on the web
Do you sell the looper wire cable that you're using as demonstration on your Video On 2007 Mercedes s550.
www.amazon.com/gp/product/B07KPGZPLL/ref=ppx_od_dt_b_asin_title_s00?ie=UTF8&psc=1
@@Juan_Hernandez_Jr. I hope it works for 09’ s550. I just ordered it using your link.
@@theurbanartist775 did it work?
hi can u give MI more details how to order the loop and please
+suraj algoo Please go to our website, under Mercedes, look for Mercedes S550 troubleshooting guide. You can order it right there. www.hitechserv.com/
DTCd017 Ring Break Pos. 0
i have this problem with my C63 amg 2009
what should u do
Did you fix it?
can the CL 550 use a different amp other than this Harman Kardon?
No.
When I use the bypass loop, do I have to have the radio on?
After bypass, turn on the ignition or start the car, then turn on the radio.
I have s350 2007 the unit TV went on and off on do you know what's that problem please and no number in radio station no voice
Most likely the problem is in the trunk. Disconnect the units in the trunk and check to see if the screen still goes in & out.
Can you fix a Becker 7003 radio unit that got wet?
You are welcome to send it in for a free evaluation.
Is the fiber optic loop for the s550 that’s a male fiber optic by bass loop
Bypass connector is female.
I have a c class 2012 all the radio functions work except when I turn up and down the volume there is no sound from the speakers, I did a circuit check and it tells me that loudspeakers open, you have a video related to that case.
Did you ever fix the problem
@@blueworld8296 no
Mine does the same and I still haven’t figure it out
Did you get it fixed mine just started doing that
I already bought a few ones from dealership and it’s not that either or
were do I get the fiber optic cable thing for the car I need it asap plz help
+Mehdi Elkhatib Please go to our website, under Mercedes S550 trouble shootig guide and place the order online or call 818-785-8085 . Thx
I need one to
Qstn is now the screen view navi audio ..options only no radio stations cd is working sound ok which part is fault
You need to follow the steps in this video to find out which components is faulty.
is this a female loop or male in this video
It is female but it is a kind of universal that fits any connector. You can purchase it in our website.
i have a 2013 c250 and after disconecting the battery im getting no sound from the radio. sometimes it comes back and then goes back to no sound. what could this be? all audio fuses are good.
You ever fix?
Did you?
Hi . I am having s550 4matic 2009 from Japan and it says ( Bluetooth deactivated ) and i don't have phone cradle in the armrest only cable ! How to activate the Bluetooth plz ?
You need to add the bluetooth dongle into that plug in the armrest.
@@HiTechElectronic hello, i have s600 also from japan and i doesnt have radio(sound) ,navigation and the time isn't correct,what i must do to fix these problems ? :)
Salam and thank you for the video. Here is my problem: I have a 2005 S43o. Once in a while I get the message "System Unavailable". The Tele doesn't blink on fiber optic when I get this message. I loop the fiber optic and still nothing works. But the system starts to work on it own after driving about 20 miles or so. When the system is working, I get the blinking on the tele and on the fiber op. One time I looped the fiber ops on the tele and after a few miles of driving the system came back active but there was no sound. Any ideas? Thank you in advance for your help.
The problem is in the trunk. You need to bypass them one at a time and try it out. The only component that you can not bypass is the Audio Gateway module.
If the car goes to sleep for a while, or if I disconnect the battery for a while. The radio and audio functions will work, but after turning the car off they do not work until I either disconnect the battery or let the car sleep for a certain amount of time. Is this the same thing?
Bypass all the components with fiber optic connectors in the trunk except amplifier and try it again.
@@HiTechElectronic I was thinking I would try that too but why if it’s the cd changer ?
Hello. I have a problem with my s 550. when I turn on the audio, the sound goes first to the front left high-frequency speaker and then to the other, but this tweeter sounds loudest and crackles. You can't listen to music. There is a popping sound and any messages. I am asking for a diagnosis.
Sorry for the spelling, I translate via Google.
Most likely the Amplifier is bad.
@@HiTechElectronic Thank you very much for your answer :)
Hi, I have a 2007 GL450 and my radio/cd appear to be working fine based on the command. The issue I have is that there is no sound at all. I have checked the amplifier and have replaced it with no success. Any thoughts?
Bypass satellite tuner and try again. Satellite tuner should be located under the rear seat.
hi I'm having the same on my sclass w221 no sound or radio, sat works fine !! will the loop help me ?
How the Sat is working if you have no Audio ?
The sat nav works but no sound, the station on radio is blank and won't move !
Caolan Black
Did you fix this? How and what was the problem? Thanks
@@caolanblack5640 I have the same problem, did you fix it?
Hello I have the same car , everything is ok in it but it has low sound system, I changed the speakers but still the same . What do you think it’s problem ?
Sounds like a bad amplifier.
@@HiTechElectronic i have the Small Amp not the HK one , any clue how to add preAmp to the Factory one ?
@@abedsaad640 I am sorry but we do not do any modifications so I would not know.
Hi I have the same problem on my car it’s a Mercedes s65 2008, all work good but the radio station is static and no have sound. Please may I change amplifier? Or if I get loop bypass like inside vidéo it’s ok? If loop can resolve my problem where can I get it? Thx a lot.
Does the CD have audio? You may buy the loop in our website.
HiTechElectronic hello, cd audio no have sound olso but the cd changer work well. I buy the loop I try to insert it in the amplifier fiber optic socket, then no have sound again! Plz what is the solution? In the truck I see the amplifier but I don’t know where is satellite module or voice contrôle! The configuration of my car is little different like the video, when u open the drunk u can see only amplifier and camera rear module! Thx
@@sitab2o What do you mean " insert it in the amplifier fiber optic socket, then no have sound again! " or " "CD Changer works well"
DO YOU HAVE SOUND OR YOU DO NOT HAVE SOUND WHEN PLAYING CD CHANGER ? YES OR NO ?
HiTechElectronic i don’t have sound but everything work well! No any sound. Plz I need help.
@@sitab2o You amplifier must be bad.
My screen comes on for about 2 min everything works then cuts off and restarts.. 2008 s600 please help what could it be?
Check your Voice Module first.
Hi, I have a 2007 S350 all the command systems are working, problem is the the screen connects and show my blue tooth devise on screen,but won’t accept calls or give sound, any ideas??????
Problem could be the Bluetooth module located in the trunk, driver side.
Thxs
I followed the steps from this video, and I’m still not able to get any sound and my radio stations are still not showing up. Could it be another problem/issue?
Then the problem must be the amplifier. You may send your amplifier to us for a free evaluation.
I think your radio tuner fuse is done. You need to change your radio tuner fuse.
HiTechElectronic I have 2011 S 550 with same radio system. If I put my volume high. I will not have no audio. I won’t be able to play my cds, my dvds, I won’t be able to play my radio, and also won’t be able to use the aux cord. Is the amplifier finish or is the fuses done
@@Slickhustler I get no sound from 09’ s550. The radio didn’t show any stations
@@theurbanartist775i got same issue how did you fix it
I bought a most fiber optic female for w204 but it doesn't fit i also. Bought male and also. Doesnt fit amp fiber
Please click on this link to purchase the correct one: hitechserv.com/parts/
my cd player play for 2 mins and stop i press play and it start and do the same thing help
+Seth Smith Most likely the CD changer mechanism needs to be replaced or repaired.
Hi , i have a CL63 AMG and everything works fine about 1-3mins then it turn attomaticly off and restart .. anyone can help me ?
Same
Where do you get the bypass loop?
+Chris Zenda Please check our web site under Mercedes S550 trouble shooting guide.
hi
richardluckey@bellsouth.net
Do you still repair the amp, and what is the price?
It’s on Amazon bro
How do you build the by pass
You may purchase it on our website: hitechserv.com/parts/
Hello,
1 week ago i was driving and audio just shut down.. my musics on PCMCIA did not start and radio could not play sounds.. next 2 days audio was off too .... Tuner was blank same for AUX or PCMCIA.. Nav and Phone were working perfectly.. (but no sound..) the sound cameback after these two days.. for only 4 days.. and it did not work anymore.. the next day it works like 5 min and shutdown.. Today it wasnt working till tonight and for the 4 days after.. and this morning not working anymore.. where do you think it can came from? this is an optic fiber problem ? contact failure? It seems like it shuts down when there is rain...
This is so weird that it works, then NOT, then WORKS.... and i can see fastly and easily when it gonna works or not.. in the top left of the screen i can see "TA" when it's working
Thank's you
One of the components is the trunk is faulty.
Ok thank's, is there any clue about what is faulty, if i say that sometimes i can't get my rear camera? she stays black and no shows..!
Back camera could be a different issue.
hmmm k.. and how can u explain that some times everthing works.. ? :S, if the Logic7 i mean.. the amp is down.. it should be down and never back to life right?? same for voice commandl? satellite?
Intermittent functions is the common problem for Amp, Voice module and Sat.
Where can i get that exact bypass loop i have ordered a couple of them but they dont fit
Davon, did you ever find one which fits?
@@bhasins no I havnt found one yet
@@adbyrd29 did you get one?
@@theurbanartist775 i never found one that fit i ended up just buyin a used amp and that was the problem
@@adbyrd29 how much was a used amp fam?
My cd changer won't cut on at all.Will the looper correct this??
If your CD changer does not eject nor load then the CD Changer mechanism is faulty and bypass won't help you at all. But if it eject and loads fine, then there is a %5 chance that the Voice Module could be causing the CD changer not to work and in this case bypass could fix the issue.
@@HiTechElectronic I just bout his car and the radio doesn’t work. The Nav & everything else works. I need the loop
@@theurbanartist775 Here is the link to purchase the loop: hitechserv.com/parts/
In my s500 it's shows device unavailable....plzzz help that what should I do
What year is your S500 ?
@@HiTechElectronic mine has the same problem mine is 2013
Where do I find the bypass loop
Here is the link to purchase one: hitechserv.com/parts/
Hi
I have s550 2011
Joy stick does move navi work
But no radio no FM no CD no bluetooth with no sound and device not available
I'm in San Francisco
Can I come to you?
Sure, you may bring you car over. Please call or email to make an appointment.
Bro same car SAME issue I can listen to the radio for a while then the radio goes out and comes back..then no radio then it comes back on..also in Bay Area (San Mateo) please help me 😩😩😩😩
What was the issue? I’m thinning of sending my amp to these folks
@@siksclass
They replaced the amp and everything worked out
My radio ,usb,aux,sat radio, voice Recognition, valumr nothing work what do u suggest
If it shows the map then check the components in your trunk.
@@HiTechElectronic i think my amp dont work from what i hear becouse my nevigator works with bo voice turn right or left
How do I fix this on my Mercedes w221 s class I have same car and problem? Will loop fix it?
It won't fix anything, it will tell you what the problem is.
Will replacing the amp help?
@@nitishkannan2919 Bypass the other modules in the trunk first one by one. If it did not help then you need to have your amplifier checked out.
@@HiTechElectronic will buying a new and replacing the whole unit solve it you think?
@@nitishkannan2919 First you need to find out which module is bad before buying any units.
I have a 2011 s550 Mercedes. My radio didn't come on this morning. It says no data is available. Can you help me?
Do you have audio from CD Changer?
@@HiTechElectronic no
I ordered a fiber optic loop, it hasn't come in yet.
@@nncadillac1 Please email us through our website with all your information so we can track your order. hitechserv.com/contact-us/
Video distortion in my c220 Mercedes 2014
Where are u located
+abdo hasan We are in Van Nuys, California. www.HitechServ.com
which was the problem in this case in the video???
The voice module was the problem.
HiTechElectronic oh ok. My tuner shows , doesnt move though, i can switch to nav aswell but theirs no audio for nav or tuner etc.... Most likely the voice module is the problem? and if i do the bypass to the voice module i should get tuner back along with audio?
thx for the response and great work!!
HiTechElectronic hello. i opened up my rear carpet....but all i see is just an amplifier, the box on bottom left which is covered by a mesh/cage, and the camera control unit...no satelite radio module or voice control module? i tried looping the amp but i still cant change the tuner stations and still no audio.. any idea ?
If there is no other components in the trunk with the fiber optic connection then most likely the Amp is faulty. Amplifier can't be bypassed like the other components in the trunk.
Did you get this work? What was the problem? I’m having same issues. Thanks
Why does my cd player plays for bout 3min then stops then start then stops
Assuming your discs are good then it could be due to a bad voice module in the trunk or the CD mechanism.
Dear, just remove CD players as faster u can. Cuz ur CD is stuck inside
The radio and sound fuse is done. Change the fuse. The fuse blew. Audio radio Tuner is done. Either it blew or it’s done. F121 and F 103 must be change
Can you bypass the CD changer?
No, CD Changer is part of the command unit.
I took my car to the dealer and they told me I needed a SDAR and COMMAND module can you repair them and how much? 2010 S550
@@thomasbedenek5933 Yes, we do repair them. For prices please contact us through our website or by phone. www.hitechserv.com/
@@HiTechElectronic ok so I’m reading through comments here. Sounds like you can’t bypass the cd Changer. I tried bypassing the satellite tuner, voice control and amp, one at a time and did not change my problem with radio not showing channels or move the needle, I insert cd and only shows 1 track but doesn’t play. And obviously no sound. I think it may be CD changer. Your thoughts
Where would my amplifier be on a cl550
In the trunk, driver side.
My command is only responsive for 5 minutes then shuts down any suggestions.
What year is your S550 ?
HiTechElectronic I have a 2012 c250
C250 has a totally different command unit which needs to be replaced or repaired.
I found the loop on ebay but there not made like that one they not male it says male but they covered
The one you found on eBay, did it work?
I’ve bought 4 bot one fits
My 2011 s550 display shows no radio lines. My amp has the light on, still no sound. I bypass the amp and radio and still no sound. It say Device not available.
Bypass the radio Tuner in the trunk only and make sure everything else is hooked up then play a CD, if you have audio then tuner needs to be repaired.
@@HiTechElectronic when I checked mine I only checked the radio I guess and did not try to play a cd. I should try this again I think and try playing a cd when bypassing radio tuner. Alternatively if it was the satellite radio module that was busted and I bypassed that one, wouldn’t my radio work? Thanks
@@HiTechElectronic which one is the radio tuner? From your video seems there is voice control, amp and satellite radio. Where is the tuner? I have a 2007 s550
@@siksclass Tuner is part of the amplifier in 2007 model.
@@HiTechElectronic in my case I tried the looper on the amp but my radio was still not showing stations and was not able to play cds. Was able to insert and eject. Would I rule out amp in this case?
it was my voice system they say
ola
this didn’t work
Are you
Guys professional
+abdo hasan Please check our website to answer your questions www.HitechServ.com
Help.. No sound In MB 2011 E350. Screen works! An the shop told me the amplifier wasn’t the case. Help please
hi I hafe the same problem with mi sound I like 2 order the loop but I am from Suriname. is it possible
hi I hafe the same problem with mi sound I like 2 order the loop but I am from Suriname. is it possible
hi I hafe the same problem with mi sound I like 2 order the loop but I am from Suriname. is it possible
+suraj algoo Please go to our website and place the order for the bypass loop. Under Mercedes category.
Ok thanks