2 air tags and 2 smart tags per car, pop the speakers out (vids online) saved me so much time and money when something similar happened to me, they tried looking for them and found one, but didn't find them all, why you always get more then one per car.
Who would think of that when they ship their car with what they think is a "reputable company"? I'm more concerned with the theft of two cars that is being ignored by the contracting company, and law enforcement.
Yeah, because that hidden tracker will make it so much easier to break into a facility. Unfortunately, even knowing the location won't help because it would still just be a civil matter. Due to their contract. It's an unfortunate gap in our legal system.
@@nerdjournalKnowing the location will increase the chance of apprehending the driver and will allow authorities to confiscate the vehicles until the matter is resolved. And technically, since state lines could be involved it actually becomes a federal matter.
Happened to my best friend. The driver got halfway across the country and pulled over. Said he wanted double or he’s not going any further. I flew into the local airport and took his car off the truck myself. Cancelled the check and the guy got nothing.
Cancelling the check was bold. I would have sent a check for $1000 and called it even. Not getting paid, what so ever, is never looked at positively by a judge.
@ He wasn’t taking it to court. He couldn’t afford an attorney, and he most definitely can’t beat mine. After I flew from Massachusetts to South Dakota, only to then drive to Washington state and unpack my buddies belongings. Then fly back across country for work on Monday, he wanted nothing to do with me. Once I informed him that he is now in possession of stolen property, since he voided his contract. He said fine, get it off yourself. Didn’t know I had previously worked for a tow company.
Active duty military citizen reports company has reniged on the contract, effectively stealing their cars = Police: "We can't do anything because you have a contract." Hertz reports a rental car as "stolen" because their system erroneously says it wasn't turned in on time = Police: Conduct a violet, dangerous 'felony stop,' with guns pointed at men, women and children. Handcuff everyone on the ground for multiple hours while "we figure this all out." Realize the mistake, but still charge driver with resisting arrest and obstruction. Pat everyone on the back for "keeping us safe."
@@aa-hj2fd Bingo! When LEO's treat the American public like the enemy on a battlefield, they are no more than marauding gangs full of thugs picking on grandmas and children. End qualified immunity and force LEO's to purchase their own malpractice insurance. Their hiring agencies can provide it for free until each individual "bad apple" abuses this system and then they'll have to purchase insurance individually. We need enforcement of oversight of law enforcement. THEY ARE NOT HELPING.
Former Military here... The original shipper IS on the hook. The contract is between the Soldier and the original contractor, with a signed document and payments made ANY additional costs is on the back of the original contractor. They have a timeframe and if the cars are not produced within that timeframe, then even more penalties should be assessed and paid to the owners of the vehicle. This is ridiculous that members of our military have to deal with this nonsense on a daily basis.
The issue is with the contract they signed. It says explicitly they cant be held liable loss, damage, and that they're just acting as a service broker. THE BIGGEST ISSUE THAT THIS STORY JUST KIND OF BREEZES PAST IS THAT it wasn't even east-west auto's contractor that picked up the cars. There was a second unnamed broker that posted for the higher price. Until the driver is arrested on the warrant they are kind of screwed. This story leaves out so much it makes me wonder. Had they also called this other broker? Did they contract with that broker. Did they they talk to both brokers , and put the car on the first one available not realizing the mistake. This whole story is lynch pinned on the unnamed broker. I do horse shipment, and its just a given that everyone contacts multiple shippers. They want the guy that can be there the fastest, on the day they want, or the cheapest. I know its the same with cars. Either way East West Auto is completely in the clear, and acted in good faith. lets say they contacted 15 brokers...To me it's sort of on them to make sure the right person picks it up. There's so much info being left out its crazy.
@ they presented it on screen, and circled it. Do I know it’s a true/accurate representation? Not really. I assume they would use the actual wording used even if it’s a representative graphic.
@@Alex_beeezythe thing is that you can put all kinds of things in a contract, but didn't make it legal. If there are laws already against what they are trying to do then it is illegal. You can't sign laws away.
Broker should have paid the difference for their stuff up rather than get millions of dollars of bad publicity and no military person ever using them again
This is a towing dispute. And, as an active duty service member she has extra protections. She should also contact the legal affairs office on her new base.
I agree jag has to be informed and involved. The military used to have transportation companies that moved all household goods and vehicles from post,base, installations.
So as many of us have learned from some of the lawyers on UA-cam, when a company steals from you its call conversion, not theft. Which does have its whole process to deal with it. But, doesn’t put the cars back into anyone’s driveway.
Im retired military ... I tried having a car that I purchased in Florida shipped to Mississippi .. In speaking with the various brokers that I reached out to, things just didn't sound right so I did more digging and discovered that the transport business is notorious for "Bait and Switch" scams ... this happens when you agree to one price with a broker and your car is picked up, the company that picks it up mysteriously have truck issues or an emergency and has to pass the car to another transport company who now charges their own fees for the job and will often times hide your car until they are paid ... it should be crime
I'm also retired Military and everytime we PCSed we would load the kids up in the cars and drive. We went from Fort Campbell (In the Nashville Area) to Fort Irwin (Barstow California) once and we broke up the 26 into 8-9 hour drives, Day one we drove from Campbell to OKC stayed in a hotel over night, Day 2 to from OKC to Albuquerque and stayed in a hotel and then day 3 we went from Albuquerque to Barstow. The only time we had a car shipped was when we went to and left Germany and we had the Military ship them.
Multiple people have dealt with this, from trucks moving households across the country, to vehicles. It's a horrible scam, where fees get doubled and tripled for people to get their belongings back.
@@shutinalley been out for a while now so I forgot, TMO was definitely HHG etc but I can't remember who shipped my car back when I left Germany, I'm sure it was a section of TMO back then.
We drove, and pulled the other car. But gas didn't require a mortgage to fill up. Contract said delivery in two days. The car is now STOLEN, since contract is finished. Breach of contract, the company is in for a world of hurt if they don't produce the cars as well.
This isn't new. This is also why when I had to ship a car cross country a few years ago, I did the arrangements in person, not over the phone or the net, to be sure they actually had a truck. Also took pictures of every car in employee parking and the person I spoke with. When asked why, I explained it was "my insurance policy, this and a lawyer. I hope I don't need it".
That it. They had better pay the trucker for the cars, or they are going to be out a lot more. In two months we will have a REAL AG, and president that supports the military.
Same thing happened with us. They took all of our household goods. 25 years worth of stuff. DOT calls it transportation hostage situations. Over 10,000 cases a year. Yet police, DOT etc won’t help victims.
My brother is active duty. Him and his family have to move every few years. He has my dad fly out and then he'll them drive there stuff to their new place. He has heard too many stories and isn't willing to take that chance.
Very common. Especially theft. Never let a moving company box any of your items. Also never put on the box what is inside or let company hold overnight.
We had a cross-country move a few years back and used a transport company - we loaded the semi trailer and they came and hooked up to it and delivered it to our new location. I’m so glad we found an honest company because I didn’t even know this was a thing until reading these comments! That would have been a nightmare.
Report the hostage of your stuff to military, moving companies loose government contract for abuse of military people. Heard about this a while back retired man had his stuff shipped and they held it hostage for over 2 months after delivery date claiming they lost it and wanted more money, he reported it they lost millions in government contracts.
How is it possible that a second company would be able to "pick up" vehicles from the first company? Seems the first company should be held liable since they had the vehicles in their possession which then makes them liable. The first company that picked up should have delivered the vehicles to the owners only. It is a transport form A to B. Not A to B to C to D?
Somehow, the listing got posted on another site for 2X the fee. It was this 3rd company who picked up the cars. They got all bent out of shape when they found out the actual contract was for only $1400. Had the car owners paid the difference, they probably would have had their cars delivered. But the 3rd company apparently took matters into their own hands. Who knows where they left the cars at.
That's a common practice in trucking and has been for mini decades. loads sometimes go through 5 or 6 different companies before it gets delivered. Nothing unusual about that
Here are at least four government agencies who won’t do a damned thing to help an active duty soldier & a veteran. This government needs to be routed & replaced by one that works for the people instead of corporations, criminals & politicians.
@@ralphsnow2337What? No, that’s not what’s happening here. Look at dans comment. It’s called double brokering and it’s a huge problem in the trucking industry. Usually a load will be posted and taken by someone. That person who took it should be a driver but these scam brokers have started to take them and re-post it, paying a lot less. They have “double brokered” the same load and made money on it without even owning a truck. The difference here is they did it to private citizens, not a company (where you might get away with it) and to seal the deal, they took all the money and reposted it for more than it was originally paying. They fucked up, most companies will black list you, these people are going to sue.
See, here's the thing we regulate the drivers into the ground. But we don't regulate the brokers, dispatchers, or trucking companies with the same intensity. Right now, this should be considered stolen freight. The broker who sold the transport for a higher fee than was collected by the customer, which was the first brokerage firm, should be arrested for fraud. Then, the driver should be arrested for theft. The pay dispute is between the driver and the broker who made no attemt at collecting the difference for the new amount agreed for transport promised to the driver. This is illegal, and the driver knows it. We, as drivers, have no right to the freight. It is in our custody but not our property. In the event the driver has in any way destroyed, damaged, or attempted to conceal the freight? They should also be charged with grand theft for both vehicles and tampering with evidence. The broker should be criminally charged for the amount not covered in contact from the original contact plus the value of both vehicles. Something needs to be done to fix the laws to regulate these brokage firms better. They need to be held to the fire for their mishandling of contracts.
Tag your cars. They aren't that expensive and can go a long way to recovering your vehicles. Make sure when hiring a company to touch your property that they are the ones in fact who are doing the deliveries. Lastly read your contracts prior to signing and paying.
Interesting! When I spent 20 years in the military, there was a transportation office on base that arranged for our moves from one duty station to another. This couple shouldn't have even been involved with contracting movement of vehicles.
@@stuckgrenadepin.225 That's probably correct though I was in the Marine Corps. I never had to ship a car, so am not completely knowledgeable. We usually only had one car during our moves across country. I know base transportation would ship vehicles overseas. I guess the point I was trying to make was that the couple that had their cars disappear shouldn't have had to arrange shipping for them in the first place. The military should have arranged to ship one and they could drive the other.
The Military will move BOTH vehicles if you’re both military/veteran. I know this because my wife and I PCS’d from Hawaii, to Bliss, to Germany, Japan, and Italy. No issues with transport.
@ then that has changed since I got out. Didn’t matter back then. One vehicle was it. All your kids could be over 16, anything beyond one vehicle was on you.
@ that’s how I would have done it, or just pay the shipper that is already shipping one on the army’s dime to ship a second. Not that big of a deal. Doing it all on their own with no idea who is even shipping it was a bad move on their part.
Nope….. unless your car is repossessed OR impounded by law enforcement, they HAVE to release the vehicle (you do have to sign a promise to pay or they can take you to court) or have them arrested for auto theft. They can take you to small claims court and you can battle it out there but they CANNOT hide or keep the vehicle …. File a theft report on em
The towing company can be prosecuted under the Servicemembers Civil Relief Act (SCRA) which covers security deposits while on active duty. I think once the Feds get involved, the towing company that possesses the cars will not hesitate to release their vehicles.
Just because you know where the car is does not mean you can go and get it. Whichever company has it will demand their payment. What I don't get is if the 2nd company takes over the contract, how can they change the terms?
If someone releases their information, the public will see to it that they are properly punished and shamed. There are a lot of people looking to take out the trash these days :)
@@DJJonPattrsn22Some what misleading advertising. Showed pictures of vehicles with their transportation authority on the trucks, yet they do not own any trucks or have any dedicated owner operators flying their flag. A person should really read the fine print.
@@DJJonPattrsn22if they were an honest business they would have made sure the cars got to their destination safely. Instead they play games with their contract and allowed this to happen in the first place.
When I served I bought a truck and car trailer to move all my stuff. Best part about it was I was paid for all the weight I moved that was above the empty weight of the truck. So the trailer my second vehicle and everything I owned was considered personal property and counted towards the total weight payout. Moving coast to coast was a nice paycheck.
This happened to me when I shipped a car from St. Louis MO to Greensboro NC. I feel your pain. I had to come up with the cash last minute to pay the additional $500 or $600. I tried to work my way through disputing it but if I wanted the car back, I had to pay it on the spot. Now I have a reputable resource - the sister company of the company I work for, but there are a lot of crooks out there. The last time I moved, I chose to drive my car in advance and came back on a bus to my house that I was moving from to finish packing up.
What happened in this case is what is called "double brokering." The original broker sold this to another broker. That broker posted the job for double the price. The driver who got the job was never going to be paid and the broker who posted the job knew that. The broker that posted the job for double is fraudulent. The driver is holding the cars hostage hoping that the broker pays him. Unfortunately, the driver doesn't know he's been screwed by the broker who posted the job. The best thing is to find out who the broker is that posted the job for double and go after them. You can tell the driver to file a claim on the brokers bond. That way, he can get paid and release the cars. This type of fraud is happening a lot in logistics.
This practice is called "double brokering" and it's a real problem in the trucking industry. Holding a load hostage sometimes will happen but it usually results in the carrier losing his FMCSA authority.
There's something missing from this story. So East West Auto Transport contracted with Star Energy Cargo, but it sounds like Star Energy Cargo put a job out for bids, and accepted a $3,500 bid. Star Energy has a contract that they owe money on, not the car owners. IF they were foolish enough to take a contract at $1,650 and then offer someone else $3,500 to perform the work, that's just insanely stupid on their part. Also, the name of the subcontracted individual was not given here. It would help a lot to know who he is, as records as to property ownership, possibly leading to a storage location, could be found.
It's funny how the broker's insurance company denied the family's claim on the basis that the cars were "stolen", yet the police refused to declare them stolen, and the family's insurance can't pay out for cars that aren't "stolen". It's almost as if insurance companies are LYING to avoid paying. What other company can get away with using the courts as their complaints department?
@jondoe406 Right? Lol Driver goes dark with a fortune's worth of property that's not his and that's not a contract violation? But the cops won't do anything because "there's a contract" uh whatever they think that means...
@@jondoe406 You left out the part where they perform a felony stop on you which means they arrest you at gunpoint and are going to use a significant amount of physical force against you even if you comply...
Wow, I feel sorry for these folks. I got LUCKY. I didn't use this company but I shipped a p/u truck from Mississippi to Georgia and did the same thing these folks did. Went on line, got bids, picked a shipper and agreed on price, p/u details, etc. The guy who picked up the truck called us, and even when he ran into bad weather in Alabama he called and said he would be delayed by a day and sure enough it showed up as he said it would with no damage. I very easily could have been them. I hope they get this resolved. WOW!
I bought a Honda Element out of state and had it shipped to me. When it arrived, the stereo was missing. The crack head driver claimed it must have been broken into when he stopped overnight 🙄
Massachusetts must have some interesting laws. In 1966 in New Orleans I was hit by a driver for a driveaway service contracted in the Boston area. The fully licensed, bonded, and insured MA company then contracted with a Chicago transportation broker who was not licensed, bonded, nor insured. They hired a Michigan driver through a Detroit agency (He had just delivered a car to Boston for them) who had no insurance and whose license had been suspend for driving without insurance. He went to jail. He made bail, forfeited it, and disappeared off the earth. My car was fixed for my deductible, but the other-car owner was S.O.L. He got stuck for all his repairs, close to totaling an almost brand-new Mustang. His insurance wouldn't pay because he "allowed an unlicensed, uninsured" person to drive it. Driveaway service insurance/bond said Chicago broker was liable. Broker blamed Detroit agency who in turn claimed driver showed them falsified documents. Driver disappeared. "Button, button, who's got the button?" Or who's got the liability?
Happens all the time with cars and household goods, people think the people picking your stuff up will also be dropping it off, but many companies sub-contract it out to several companies across the journey, so several companies might end up with your stuff before it arrives.
The family should pass along to their base the name of all 3 moving companies involved to have them put on a list of not recommended, not to do business with them.
The first transporter should never have transferred the job without making sure the price would stay the same, the second one should be charged with attempted extortion by increasing the price using the vehicles as leverage after the contract was made AND paid.
That happened to me in 1910 when I had my vehicle to my duty station. The military paid the shipping for me. The shipping company lied to me for 3 months telling me they did not have my vehicle. The they notified the military that I owed the $6000 for storage and would not release my vehicle until it was paid. I was called into my commanders office and threatened with legal repercussions for failure to meet financial obligations. Once I told my side of the story, the military backed off of me and turned it around on the shipping company. They delivered my vehicle to me that day with an apology and an excuse that they just didn’t know how to contact me. I had all the paperwork with my contact information as well as the military’s contact info in case they could not reach me due to my work schedule. This happens to more military personnel than people know. They take advantage of the military members and the fact that the military’s laws concerning financial responsibility. I would never recommend military personnel ship their vehicles. Always transport them yourself even if you have to make multiple trips.
Well 1910 was when the shipping industry was I. It’s infancy so there were a lot of kinks to iron out and some of those people who came through Ellis Island started shady businesses especially the Turkish and the Irish! 😆
Well I guess that puts and end to that. I was thinking of buying a vintage jeep from Florida and have it brought over by a hauler but if they're playing games I'm not willing to play around with money.
hire a company that specializes in shipping classic cars. There are quite a few reputable haulers out there. Search UA-cam for videos libeled something like "taking delivery of my classic Corvette or my 55 Chevy" and look at the name of the company on the truck.
@@drewschumann1 yep. I'm looking at an F450 that is in Montana. I figured I would drive up there, then rent a car carrier and drive the truck back towing my car. Dallas to Montana and back. Nice little road trip. And the price seems to be about half for the same thing in Dallas.
I'd go with one of the big car movers that have enclosed trailers and have top notch equipment, I believe they're reputable they haul a lot of exotic cars and move them all over the country probably get a better deal too since they move several at a time
There are companies out there usually run by retired military staff, that will broker the entire move and hold the companies doing all the work accountable and not give them a single dime until the Military person(s) has gotten all of their possessions. There is one here in Jacksonville, FL that one of my buddies works at (he is ex Navy) and he loves his job as he loves helping fellow military people.
I went through similar thing shipping my son's car from NY to OK, paid the fee then they never showed to pick it up, I was out $500 the company was out of Florida turns out called police, attorney generals in Florida, Oklahoma, and New York. Never got anywhere.
This is becoming the norm for many companies throughout the country. And since the companies own our politicians/ law enforcement, there's pretty much nothing we can do.
Sounds like the cops dont know what they're talking about. Remember when car rental agencies report vehicles stolen simply because they lost track of which vehicles had already been returned? It's a rental contract and yet the cops still treat it as stolen if the vehicle is never returned.
I live in the Pacific Northwest and for some reason this video came up in my feed. I know many people who have encountered this with moving companies as well. I want to encourage all of you to report it!!! More need to report it to the Feds. Those cars were stolen and the fact that they can't get a police report say otherwise it's utterly ridiculous! When the company picked up those cars and accepted the job and then handed it off to someone else that makes that first company libel. Don't let them frustrate you and just walk away and do nothing. You have got to report it and stand up for yourself. This is how lot of cars end up getting shipped overseas. They like to target the nice cars. Hold them illegally and then when you don't comply or come up with the money. They ship them off to other buyers overseas. If you're moving to the Pacific Northwest and you're in the military do not park your U-Haul at any hotel, motel it will be broken into anywhere up and down the West Coast. I would encourage you either get a white van find a truck and a trailer or higher professional moving company. It's heartbreaking to see how many people wake up to find their U-Haul missing on their first night here. Please report these scumbags!
Companies need hauling authority. Agents, like East West Auto, hire companies that have hauling authority. It's federal law! The $350 difference between the total cost the victims paid and the cost Star Energy Cargo that East West Auto got is called a Booking Fee. How a 3rd got involved and picked the cars up for twice the price is what's illegal.
@@ScottRothsroth0616 Yes. Every government agency should be crawling over each other to help this couple. Instead they are just being to go F themselves. There’s an entire federal agency to manage inter-state transportation & they can’t spare a single person to treat this theft.
It looks like the the guy who picked up the cars was using a Ford Ranger. No way could that truck could safely pull that across multiple states ! There cars probably never left the state and were ether shipped out of the country or dismantled.
I had to move my vehicle from California to Virginia (military PCS). Despite the fact that the original quote was $900-1000 for a single vehicle, during each phone call, the price was going up each time, eventually every time rounding around $2000. I used 3-4 different companies, and eventually decided not to ship my car and left it in California, where I still travel to eventually every 1-2 months. A lot of those companies are a scam.
Why is it every single day we deal w something new is there never gonna be anything good that actually comes from this world seems like it always negatively never positive
This is illegal, plain, and simple. It don't take a genius to figure that out. They need to get a lawyer and go after the company they contracted with. That company is SOLELY responsible.
We had our car stolen while my husband was deployed, and the cops wouldn't help. Our "friend" was using it and took off with it. The cops said there's nothing they can do. I was able to investigate and find it 9 months later after contacting the persons brother, who is a cop himself, and told him I know he knows where the car is. It was found later that day. We still had to pay the car note and insurance the whole time it was gone. If they did damage to anythinf with the car, WE were responsible. The "Breach of Contract" needs to be revised with a time limit if the item is something like a car.
It’s 2024….people need to do their due diligence and with the internet, there is no excuse. Also, they should have put trackers in them as well. Sucks but I bet they would have found out if they had just done some research. NTM, it sounds low already…..never take the lowest bid when transporting vehicles💯So times you have to spend more $…..you get what you pay for! Hope they get their restitution! Doesn’t the military have something they can do too…..
Suggestion: Use contacts at EastWest to find the drivers contact info. Surely SOMEONE has a phone number, name, etc. Track down that person. If you find the driver, you'll find your vehicles. A little reconnaissance and you can retrieve them yourselves.
This happened to my buddy when we were in the Corps. They held his car hostage demanding more money until about 20 fellow Marines showed up with him. The shipping company called the police and when they showed up and saw 20 pissed off Marines. They proceeded to advise them to release the vehicle because they wouldn't be able to help if any melee started lol. He had his car and money refunded within 10 minutes.
that's the reason people been putting trackers in the cars if they have a transport so if this ever happens you can technically track your car down technically take it back by force if it gets violent you're allowed to pull your gun out since you had a contract with one person and they had a contract one other
Not even close to how it works. Every state has different laws regarding the use of force, especially the use of deadly force. If you can find it by tracking it, your best bet is to call it in as stolen to the local police and getting them involved. Then you can explain your side to a judge and get your cars back when you show the contract you had signed isn’t the contract that the driver signed and that they broke the contract and stole your vehicles to hold hostage for a higher fee.
So this means people have to hire a vehicle (like you would a car rental); hire a trusted friend or family member to drive it; use trackers on their vehicles; create a watertight contract (with legal advice) and just avoid these companies altogether.
When we moved to NC from MA we paid for a full truck load so we didn’t have to wait until the rest of the truck was filled or wait our turn for delivery. That also mean they were supposed to deliver everything the day after they picked up but one of their trucks broke down in VA so they put everything on our truck and delivered the second load first making our furniture 2 days late. We never got any kind of refund and they couldn’t understand why we left a bad review.
Suggestion...
if you going to ship your cars...Install a hidden tracker...it will be worth the money
2 air tags and 2 smart tags per car, pop the speakers out (vids online) saved me so much time and money when something similar happened to me, they tried looking for them and found one, but didn't find them all, why you always get more then one per car.
Who would think of that when they ship their car with what they think is a "reputable company"? I'm more concerned with the theft of two cars that is being ignored by the contracting company, and law enforcement.
@@JohnDoe-jq1br It's simple common sense
Yeah, because that hidden tracker will make it so much easier to break into a facility. Unfortunately, even knowing the location won't help because it would still just be a civil matter. Due to their contract. It's an unfortunate gap in our legal system.
@@nerdjournalKnowing the location will increase the chance of apprehending the driver and will allow authorities to confiscate the vehicles until the matter is resolved. And technically, since state lines could be involved it actually becomes a federal matter.
Happened to my best friend. The driver got halfway across the country and pulled over. Said he wanted double or he’s not going any further. I flew into the local airport and took his car off the truck myself. Cancelled the check and the guy got nothing.
Cancelling the check was bold. I would have sent a check for $1000 and called it even. Not getting paid, what so ever, is never looked at positively by a judge.
@ He wasn’t taking it to court. He couldn’t afford an attorney, and he most definitely can’t beat mine. After I flew from Massachusetts to South Dakota, only to then drive to Washington state and unpack my buddies belongings. Then fly back across country for work on Monday, he wanted nothing to do with me. Once I informed him that he is now in possession of stolen property, since he voided his contract. He said fine, get it off yourself. Didn’t know I had previously worked for a tow company.
@@Nuttyirishman85May Allah reward you to the moon and back for doing God's work! Ya Allah...
These stories are awful!! 😭 Though hearing yours brings us HOPE! THANK YOU!! THANK YOU for bringing me HOPE because I'm almost over the edge here! 😔
@@H33t3Speaks Your wrong.
Active duty military citizen reports company has reniged on the contract, effectively stealing their cars = Police: "We can't do anything because you have a contract."
Hertz reports a rental car as "stolen" because their system erroneously says it wasn't turned in on time = Police: Conduct a violet, dangerous 'felony stop,' with guns pointed at men, women and children. Handcuff everyone on the ground for multiple hours while "we figure this all out." Realize the mistake, but still charge driver with resisting arrest and obstruction. Pat everyone on the back for "keeping us safe."
This is why law enforcement is useless and needs a dramatic reduction in size, budget, and authority.
@@aa-hj2fd Bingo! When LEO's treat the American public like the enemy on a battlefield, they are no more than marauding gangs full of thugs picking on grandmas and children. End qualified immunity and force LEO's to purchase their own malpractice insurance. Their hiring agencies can provide it for free until each individual "bad apple" abuses this system and then they'll have to purchase insurance individually. We need enforcement of oversight of law enforcement. THEY ARE NOT HELPING.
@@aa-hj2fdend qualified immunity
That's a true story
Yeah, that’s the first thing that came to my mind too.
Former Military here... The original shipper IS on the hook. The contract is between the Soldier and the original contractor, with a signed document and payments made ANY additional costs is on the back of the original contractor. They have a timeframe and if the cars are not produced within that timeframe, then even more penalties should be assessed and paid to the owners of the vehicle. This is ridiculous that members of our military have to deal with this nonsense on a daily basis.
The issue is with the contract they signed. It says explicitly they cant be held liable loss, damage, and that they're just acting as a service broker. THE BIGGEST ISSUE THAT THIS STORY JUST KIND OF BREEZES PAST IS THAT it wasn't even east-west auto's contractor that picked up the cars. There was a second unnamed broker that posted for the higher price. Until the driver is arrested on the warrant they are kind of screwed. This story leaves out so much it makes me wonder. Had they also called this other broker? Did they contract with that broker. Did they they talk to both brokers , and put the car on the first one available not realizing the mistake. This whole story is lynch pinned on the unnamed broker. I do horse shipment, and its just a given that everyone contacts multiple shippers. They want the guy that can be there the fastest, on the day they want, or the cheapest. I know its the same with cars. Either way East West Auto is completely in the clear, and acted in good faith. lets say they contacted 15 brokers...To me it's sort of on them to make sure the right person picks it up. There's so much info being left out its crazy.
Idiots. Illegal migrants don't exist and if they did they're not subject to the law. This is what we all voted for? 🤷♂️
Respectfully, you should see the contract before you give that advice
@ they presented it on screen, and circled it. Do I know it’s a true/accurate representation? Not really. I assume they would use the actual wording used even if it’s a representative graphic.
@@Alex_beeezythe thing is that you can put all kinds of things in a contract, but didn't make it legal. If there are laws already against what they are trying to do then it is illegal. You can't sign laws away.
As a retired driver, if the first company has to rebroker the load, they are liable for the difference to honor their contract.
And? That's on them.......... The Original Contract overrides any additional fees.
@@TheREALOC1972 that's what the OP said. The original broker is responsible for the difference in price.
The Insurance of the load is on Broker and Original Transporter Sue them both. Let them fight on who should pay.
Broker should have paid the difference for their stuff up rather than get millions of dollars of bad publicity and no military person ever using them again
This is a towing dispute. And, as an active duty service member she has extra protections. She should also contact the legal affairs office on her new base.
I agree jag has to be informed and involved. The military used to have transportation companies that moved all household goods and vehicles from post,base, installations.
Call her congressperson
@@jwar2163 Yeah Jppso. Also known for having issues shipping household goods too
@@rmiller334 congressman. Women are humans too.
@@ColtonBlumhagen Well, Man was originally a word that signified mind and intellect. That is why we called ourselves, both male and female, Man.
One heck of a car theft ring
The vehicle's are probably already in a shipping container at sea. This is big in Canada
The government is supposed to protect us from people like this but they abandoned the citizens years ago in favor of corporations
Don’t forget the police helped by saying so sad to bad boo hoo.
Thank you for doing real journalism!
YES!
So, cops say it isn't theft, but the insurance company does.
The cops are most likely in on it.
So as many of us have learned from some of the lawyers on UA-cam, when a company steals from you its call conversion, not theft. Which does have its whole process to deal with it. But, doesn’t put the cars back into anyone’s driveway.
@@munkydotorg Steve Lehto!
Trucking company insurance says it’s theft and doesn’t cover, personal insurance says there’s a contract so not theft
It's theft, the police just won't investigate because they won't make money off it
Im retired military ... I tried having a car that I purchased in Florida shipped to Mississippi .. In speaking with the various brokers that I reached out to, things just didn't sound right so I did more digging and discovered that the transport business is notorious for "Bait and Switch" scams ... this happens when you agree to one price with a broker and your car is picked up, the company that picks it up mysteriously have truck issues or an emergency and has to pass the car to another transport company who now charges their own fees for the job and will often times hide your car until they are paid ... it should be crime
It is a Crime as it is a Breach of Contract if they didn't get your permission to Sub-Contract the 3rd Company.
Doesn't matter. The company that signed the contract is responsible for paying them. contract states DELIVERY of the cars.
I'm also retired Military and everytime we PCSed we would load the kids up in the cars and drive. We went from Fort Campbell (In the Nashville Area) to Fort Irwin (Barstow California) once and we broke up the 26 into 8-9 hour drives, Day one we drove from Campbell to OKC stayed in a hotel over night, Day 2 to from OKC to Albuquerque and stayed in a hotel and then day 3 we went from Albuquerque to Barstow. The only time we had a car shipped was when we went to and left Germany and we had the Military ship them.
That is a sign the load was double brokered which is illegal
Why should the car transport business be different from so many other bait & switch businesses? 😒😡
This sounds like an extortion scam. It makes no sense how the job would be posted by an unaffiliated broker.
"Sounds like"? No, it is.
Multiple people have dealt with this, from trucks moving households across the country, to vehicles.
It's a horrible scam, where fees get doubled and tripled for people to get their belongings back.
No longer in the military but when I travel I use airtags.
I thought TMO did cars.
@@shutinalley been out for a while now so I forgot, TMO was definitely HHG etc but I can't remember who shipped my car back when I left Germany, I'm sure it was a section of TMO back then.
Unfortunately they will only pick up a signal if they are within apple phones.
@@PrestonGladd Yike's. My whole time in the military was usafe and pacaf. Stateside was always avoided by people when i was in. I can see why.
We drove, and pulled the other car. But gas didn't require a mortgage to fill up.
Contract said delivery in two days. The car is now STOLEN, since contract is finished. Breach of contract, the company is in for a world of hurt if they don't produce the cars as well.
This isn't new. This is also why when I had to ship a car cross country a few years ago, I did the arrangements in person, not over the phone or the net, to be sure they actually had a truck. Also took pictures of every car in employee parking and the person I spoke with. When asked why, I explained it was "my insurance policy, this and a lawyer. I hope I don't need it".
Smart to take pictures of their plates! I'll remember that.
Gotta ask a business now if they do the work themselves or are they just useless middleman.
They should be put on the “do not do business with” list for GI’s.
All three of the companies involved.
Yes!
They should be put on a "do not do business with" list for EVERYONE. Put them out of business.
@@mikaelafox6106 , talk to your military friends. They can provide you the list.
The contract is between them and the original shipper to deliver vehicles. I'm no attorney, but the original shipper should be on the hook.
That it. They had better pay the trucker for the cars, or they are going to be out a lot more. In two months we will have a REAL AG, and president that supports the military.
@@robertsmith2956Lmfao. This guy believes politicians. He must be 12.
@@Orverge No, just that the current one despises the military.
@@Orverge I agree totally. Trump is a liar.. These MAGA people believe he is the 2nd coming.
@@robertsmith2956
A guy who has repeatedly called dead and injured veterans "suckers and losers" supports the military? Talk about clueless.
Same thing happened with us. They took all of our household goods. 25 years worth of stuff. DOT calls it transportation hostage situations. Over 10,000 cases a year. Yet police, DOT etc won’t help victims.
My brother is active duty. Him and his family have to move every few years. He has my dad fly out and then he'll them drive there stuff to their new place. He has heard too many stories and isn't willing to take that chance.
That's awesome he has someone to trust like that, fr. 💙
This is common with moving companies also.
Very common. Especially theft. Never let a moving company box any of your items. Also never put on the box what is inside or let company hold overnight.
@ very smart
Absolutely 💯
We had a cross-country move a few years back and used a transport company - we loaded the semi trailer and they came and hooked up to it and delivered it to our new location. I’m so glad we found an honest company because I didn’t even know this was a thing until reading these comments! That would have been a nightmare.
Report the hostage of your stuff to military, moving companies loose government contract for abuse of military people.
Heard about this a while back retired man had his stuff shipped and they held it hostage for over 2 months after delivery date claiming they lost it and wanted more money, he reported it they lost millions in government contracts.
The same thing happened to me with furniture, it’s common practice in the long distance shipping/moving industries to overcharge after the fact.
Or to " lose " valuable property
How is it possible that a second company would be able to "pick up" vehicles from the first company? Seems the first company should be held liable since they had the vehicles in their possession which then makes them liable. The first company that picked up should have delivered the vehicles to the owners only. It is a transport form A to B. Not A to B to C to D?
Somehow, the listing got posted on another site for 2X the fee. It was this 3rd company who picked up the cars. They got all bent out of shape when they found out the actual contract was for only $1400.
Had the car owners paid the difference, they probably would have had their cars delivered. But the 3rd company apparently took matters into their own hands. Who knows where they left the cars at.
That's a common practice in trucking and has been for mini decades. loads sometimes go through 5 or 6 different companies before it gets delivered. Nothing unusual about that
It's called double brokering, illegal and a big problem in the transportation industry.
Here are at least four government agencies who won’t do a damned thing to help an active duty soldier & a veteran. This government needs to be routed & replaced by one that works for the people instead of corporations, criminals & politicians.
@@ralphsnow2337What? No, that’s not what’s happening here. Look at dans comment. It’s called double brokering and it’s a huge problem in the trucking industry. Usually a load will be posted and taken by someone. That person who took it should be a driver but these scam brokers have started to take them and re-post it, paying a lot less. They have “double brokered” the same load and made money on it without even owning a truck. The difference here is they did it to private citizens, not a company (where you might get away with it) and to seal the deal, they took all the money and reposted it for more than it was originally paying. They fucked up, most companies will black list you, these people are going to sue.
See, here's the thing we regulate the drivers into the ground. But we don't regulate the brokers, dispatchers, or trucking companies with the same intensity. Right now, this should be considered stolen freight.
The broker who sold the transport for a higher fee than was collected by the customer, which was the first brokerage firm, should be arrested for fraud. Then, the driver should be arrested for theft. The pay dispute is between the driver and the broker who made no attemt at collecting the difference for the new amount agreed for transport promised to the driver.
This is illegal, and the driver knows it. We, as drivers, have no right to the freight. It is in our custody but not our property. In the event the driver has in any way destroyed, damaged, or attempted to conceal the freight? They should also be charged with grand theft for both vehicles and tampering with evidence.
The broker should be criminally charged for the amount not covered in contact from the original contact plus the value of both vehicles. Something needs to be done to fix the laws to regulate these brokage firms better. They need to be held to the fire for their mishandling of contracts.
Come on now, you expect the FMCSA or Uncle Pete at the DOT to do their jobs and actually enforce regulations?
I agree, but as they say, possession is 90 percent of the law.
The trucking and transportation field is being flooded with dirty street shitting pajeet scammers. No wonder stuff like this is happening
Tag your cars. They aren't that expensive and can go a long way to recovering your vehicles. Make sure when hiring a company to touch your property that they are the ones in fact who are doing the deliveries. Lastly read your contracts prior to signing and paying.
This seems like common sense to me…
I would like to see the Army get involved and they should get names of everyone involved and put them on the internet
Free one way flight out over the ocean.
Interesting! When I spent 20 years in the military, there was a transportation office on base that arranged for our moves from one duty station to another. This couple shouldn't have even been involved with contracting movement of vehicles.
The army will only move one vehicle. Any more and you have to pay for it yourself. At least, that’s how it was when I was in.
@@stuckgrenadepin.225 That's probably correct though I was in the Marine Corps. I never had to ship a car, so am not completely knowledgeable. We usually only had one car during our moves across country. I know base transportation would ship vehicles overseas. I guess the point I was trying to make was that the couple that had their cars disappear shouldn't have had to arrange shipping for them in the first place. The military should have arranged to ship one and they could drive the other.
The Military will move BOTH vehicles if you’re both military/veteran. I know this because my wife and I PCS’d from Hawaii, to Bliss, to Germany, Japan, and Italy. No issues with transport.
@ then that has changed since I got out. Didn’t matter back then. One vehicle was it. All your kids could be over 16, anything beyond one vehicle was on you.
@ that’s how I would have done it, or just pay the shipper that is already shipping one on the army’s dime to ship a second. Not that big of a deal. Doing it all on their own with no idea who is even shipping it was a bad move on their part.
put this company on a do not use list
ABSOLUTELY !!!
And then they change their name. Doesn't work.
Nope….. unless your car is repossessed OR impounded by law enforcement, they HAVE to release the vehicle (you do have to sign a promise to pay or they can take you to court) or have them arrested for auto theft. They can take you to small claims court and you can battle it out there but they CANNOT hide or keep the vehicle …. File a theft report on em
The towing company can be prosecuted under the Servicemembers Civil Relief Act (SCRA) which covers security deposits while on active duty. I think once the Feds get involved, the towing company that possesses the cars will not hesitate to release their vehicles.
that's when you install a tracking device to locate your cars
Just because you know where the car is does not mean you can go and get it. Whichever company has it will demand their payment. What I don't get is if the 2nd company takes over the contract, how can they change the terms?
Ow I would get it. Anybody trying to stop me will get some to.
The Company needs to handle this . The Owner better get their cars back..
If not.. US Veterans can team up and take their homes .. too easy...
If someone releases their information, the public will see to it that they are properly punished and shamed. There are a lot of people looking to take out the trash these days :)
Sounds like East West needs to be shut down
Sounds like East West is going South.
How much of this report did you actually listen to?
Not even half of it, apparently!
East West are the only ones responding, and indeed, helping!
...and after the paperwork is cleared for bankruptcy .. will open again with another name .. in probably less than two months if that.
@@DJJonPattrsn22Some what misleading advertising. Showed pictures of vehicles with their transportation authority on the trucks, yet they do not own any trucks or have any dedicated owner operators flying their flag. A person should really read the fine print.
@@DJJonPattrsn22if they were an honest business they would have made sure the cars got to their destination safely. Instead they play games with their contract and allowed this to happen in the first place.
Thank you so much for this report.. It is so encouraging to know reporters such as yourself, Go the extra mile.
Please do follow up with this...
A 2015 5.0 Mustang with PP and a 4.0L Jeep?
I'd be tearing down heaven and earth to get'm back!! Best of luck to you two.
A 2 door cherokee, no less
Exactly what I was thinking when I saw the flatbed... those babies are probably already gone.
When I served I bought a truck and car trailer to move all my stuff. Best part about it was I was paid for all the weight I moved that was above the empty weight of the truck. So the trailer my second vehicle and everything I owned was considered personal property and counted towards the total weight payout. Moving coast to coast was a nice paycheck.
Then you get to sell the trailer, and if you're near a base, it's guaranteed to sell
Proves the old adage.If you want things done right,do 'em yourself.
This happened to me when I shipped a car from St. Louis MO to Greensboro NC. I feel your pain. I had to come up with the cash last minute to pay the additional $500 or $600. I tried to work my way through disputing it but if I wanted the car back, I had to pay it on the spot. Now I have a reputable resource - the sister company of the company I work for, but there are a lot of crooks out there. The last time I moved, I chose to drive my car in advance and came back on a bus to my house that I was moving from to finish packing up.
Hope they find the driver, and company owner and they get jail time!
What happened in this case is what is called "double brokering." The original broker sold this to another broker. That broker posted the job for double the price. The driver who got the job was never going to be paid and the broker who posted the job knew that. The broker that posted the job for double is fraudulent. The driver is holding the cars hostage hoping that the broker pays him. Unfortunately, the driver doesn't know he's been screwed by the broker who posted the job. The best thing is to find out who the broker is that posted the job for double and go after them. You can tell the driver to file a claim on the brokers bond. That way, he can get paid and release the cars. This type of fraud is happening a lot in logistics.
thank you Ch 5 for helping
This practice is called "double brokering" and it's a real problem in the trucking industry. Holding a load hostage sometimes will happen but it usually results in the carrier losing his FMCSA authority.
There's something missing from this story. So East West Auto Transport contracted with Star Energy Cargo, but it sounds like Star Energy Cargo put a job out for bids, and accepted a $3,500 bid. Star Energy has a contract that they owe money on, not the car owners. IF they were foolish enough to take a contract at $1,650 and then offer someone else $3,500 to perform the work, that's just insanely stupid on their part. Also, the name of the subcontracted individual was not given here. It would help a lot to know who he is, as records as to property ownership, possibly leading to a storage location, could be found.
Yeah, and if the guy transporting the vehicles is a convicted felon in any states with priors for auto theft, extortion etc.
It's funny how the broker's insurance company denied the family's claim on the basis that the cars were "stolen", yet the police refused to declare them stolen, and the family's insurance can't pay out for cars that aren't "stolen". It's almost as if insurance companies are LYING to avoid paying. What other company can get away with using the courts as their complaints department?
This is one time its smart to use an Apple Airtag or even Airpods when you're having your expensive items delivered.
Is this what the cops tell you when you get caught with an allegedly stolen rental car?
Nope, you get handcuffed and thrown in jail immediately. They never mention a rental contract dispute
@jondoe406 Right? Lol Driver goes dark with a fortune's worth of property that's not his and that's not a contract violation? But the cops won't do anything because "there's a contract" uh whatever they think that means...
@@jondoe406 You left out the part where they perform a felony stop on you which means they arrest you at gunpoint and are going to use a significant amount of physical force against you even if you comply...
@@ssgemactv It means the guy with the cars is an ex cop
Wow, I feel sorry for these folks. I got LUCKY. I didn't use this company but I shipped a p/u truck from Mississippi to Georgia and did the same thing these folks did. Went on line, got bids, picked a shipper and agreed on price, p/u details, etc. The guy who picked up the truck called us, and even when he ran into bad weather in Alabama he called and said he would be delayed by a day and sure enough it showed up as he said it would with no damage. I very easily could have been them. I hope they get this resolved. WOW!
They’ve gotten more than your $2,000 by selling the vehicles off to an auto theft ring.
driver gonna mess with the wrong guy soon. I bet. not everybody is so easy to push around. just saying...
If they find him and throw him in prison, he's going to find out real quick.
I bought a Honda Element out of state and had it shipped to me. When it arrived, the stereo was missing. The crack head driver claimed it must have been broken into when he stopped overnight 🙄
it was!
was broken into by his hired friend that is lol
Massachusetts must have some interesting laws. In 1966 in New Orleans I was hit by a driver for a driveaway service contracted in the Boston area. The fully licensed, bonded, and insured MA company then contracted with a Chicago transportation broker who was not licensed, bonded, nor insured. They hired a Michigan driver through a Detroit agency (He had just delivered a car to Boston for them) who had no insurance and whose license had been suspend for driving without insurance. He went to jail. He made bail, forfeited it, and disappeared off the earth. My car was fixed for my deductible, but the other-car owner was S.O.L. He got stuck for all his repairs, close to totaling an almost brand-new Mustang. His insurance wouldn't pay because he "allowed an unlicensed, uninsured" person to drive it. Driveaway service insurance/bond said Chicago broker was liable. Broker blamed Detroit agency who in turn claimed driver showed them falsified documents. Driver disappeared.
"Button, button, who's got the button?" Or who's got the liability?
Happens all the time with cars and household goods, people think the people picking your stuff up will also be dropping it off, but many companies sub-contract it out to several companies across the journey, so several companies might end up with your stuff before it arrives.
The family should pass along to their base the name of all 3 moving companies involved to have them put on a list of not recommended, not to do business with them.
Can happen with moving personal belongings also. Happened to someone I know.
I feel like if you are in the military shouldn't you be able to go to JAG or something similar?
JAG is more military matters. Not civil matters.
In my military experience, JAG is worthless.
They need to put these brokers out of business. Our household goods were held hostage for $11,000
Omg what did you do?
The first transporter should never have transferred the job without making sure the price would stay the same, the second one should be charged with attempted extortion by increasing the price using the vehicles as leverage after the contract was made AND paid.
WOW. That Is Horrible. 😮
That happened to me in 1910 when I had my vehicle to my duty station. The military paid the shipping for me. The shipping company lied to me for 3 months telling me they did not have my vehicle. The they notified the military that I owed the $6000 for storage and would not release my vehicle until it was paid. I was called into my commanders office and threatened with legal repercussions for failure to meet financial obligations. Once I told my side of the story, the military backed off of me and turned it around on the shipping company. They delivered my vehicle to me that day with an apology and an excuse that they just didn’t know how to contact me. I had all the paperwork with my contact information as well as the military’s contact info in case they could not reach me due to my work schedule. This happens to more military personnel than people know. They take advantage of the military members and the fact that the military’s laws concerning financial responsibility. I would never recommend military personnel ship their vehicles. Always transport them yourself even if you have to make multiple trips.
YT won’t let me edit so EDIT 1990 not 1910.
@@emeraldkind I was ready to thank you for your service in the Spanish American War.
@@robertmorris8997 😂🤣😂🤣sometimes I feel that old!
Well 1910 was when the shipping industry was I. It’s infancy so there were a lot of kinks to iron out and some of those people who came through Ellis Island started shady businesses especially the Turkish and the Irish! 😆
@@ryanmurray9619 I’m Irish and my father is 78 years old and still shady! 😂🤣
They're stolen but they're not stolen. The world of insurance. That's why you sue all of them together and let them figure out who is going to pay.
Poor journalism....so many unanswered questions
All they have to do is a unrebutted affidavit againts the "driver" where a judge signs an order saying the vehicles are stolen.
Careful old Preston Gadd will respond to you and say you are wrong! He is all over the comments section! 😂🤣😂🤣😂
Law is agreement, if one can show that agreement, the universe is harmonious.
Put the word out don’t do business with them.
Well I guess that puts and end to that. I was thinking of buying a vintage jeep from Florida and have it brought over by a hauler but if they're playing games I'm not willing to play around with money.
I rent a $100 pickup from Enterprise truck rental and a $50 U Haul car trailer and go pickup and do it myself.
hire a company that specializes in shipping classic cars. There are quite a few reputable haulers out there. Search UA-cam for videos libeled something like "taking delivery of my classic Corvette or my 55 Chevy" and look at the name of the company on the truck.
@@drewschumann1 yep.
I'm looking at an F450 that is in Montana. I figured I would drive up there, then rent a car carrier and drive the truck back towing my car. Dallas to Montana and back. Nice little road trip. And the price seems to be about half for the same thing in Dallas.
I'd go with one of the big car movers that have enclosed trailers and have top notch equipment, I believe they're reputable they haul a lot of exotic cars and move them all over the country probably get a better deal too since they move several at a time
Thank you for your service 😊😊
Thanks for your Service USA 🇺🇸 Megan and Kris.
US Army Retired Veteran here! So why isn’t JAG involved? They most certainly can make things happen.
There are companies out there usually run by retired military staff, that will broker the entire move and hold the companies doing all the work accountable and not give them a single dime until the Military person(s) has gotten all of their possessions. There is one here in Jacksonville, FL that one of my buddies works at (he is ex Navy) and he loves his job as he loves helping fellow military people.
This happened to my brother. But he had airtags in the car, so he was able to track it. Getting it released took some effort though.
I went through similar thing shipping my son's car from NY to OK, paid the fee then they never showed to pick it up, I was out $500 the company was out of Florida turns out called police, attorney generals in Florida, Oklahoma, and New York. Never got anywhere.
This is becoming the norm for many companies throughout the country. And since the companies own our politicians/ law enforcement, there's pretty much nothing we can do.
Sounds like a case for the 2A 45ACP Avenger and the copper injection of justice.
Sounds like the cops dont know what they're talking about. Remember when car rental agencies report vehicles stolen simply because they lost track of which vehicles had already been returned? It's a rental contract and yet the cops still treat it as stolen if the vehicle is never returned.
Justice!? With out big money? In this country!? I love it, what's the punch line?
I live in the Pacific Northwest and for some reason this video came up in my feed.
I know many people who have encountered this with moving companies as well.
I want to encourage all of you to report it!!!
More need to report it to the Feds.
Those cars were stolen and the fact that they can't get a police report say otherwise it's utterly ridiculous! When the company picked up those cars and accepted the job and then handed it off to someone else that makes that first company libel.
Don't let them frustrate you and just walk away and do nothing. You have got to report it and stand up for yourself.
This is how lot of cars end up getting shipped overseas. They like to target the nice cars. Hold them illegally and then when you don't comply or come up with the money.
They ship them off to other buyers overseas.
If you're moving to the Pacific Northwest and you're in the military do not park your U-Haul at any hotel, motel it will be broken into anywhere up and down the West Coast.
I would encourage you either get a white van find a truck and a trailer or higher professional moving company.
It's heartbreaking to see how many people wake up to find their U-Haul missing on their first night here. Please report these scumbags!
Airtag
Companies need hauling authority. Agents, like East West Auto, hire companies that have hauling authority.
It's federal law! The $350 difference between the total cost the victims paid and the cost Star Energy Cargo that East West Auto got is called a Booking Fee.
How a 3rd got involved and picked the cars up for twice the price is what's illegal.
Rough timestamp: 0:37 . Should U.S. Army Criminal Investigation Division (CID) also be involved?
@@ScottRothsroth0616 Yes. Every government agency should be crawling over each other to help this couple. Instead they are just being to go F themselves. There’s an entire federal agency to manage inter-state transportation & they can’t spare a single person to treat this theft.
No, the US Army CID investigates crime *within* the US Army.
It looks like the the guy who picked up the cars was using a Ford Ranger. No way could that truck could safely pull that across multiple states ! There cars probably never left the state and were ether shipped out of the country or dismantled.
I had to move my vehicle from California to Virginia (military PCS). Despite the fact that the original quote was $900-1000 for a single vehicle, during each phone call, the price was going up each time, eventually every time rounding around $2000. I used 3-4 different companies, and eventually decided not to ship my car and left it in California, where I still travel to eventually every 1-2 months. A lot of those companies are a scam.
$900-1000 is way to cheap, $2000 was what it should of been.
@@813Goat Yeah... that's what I thought, but at the same time, I was told that the price can go up with really unexpected fees.
@@813Goat then they should have say "it gonna cost 2k to move" instead of playing games and upselling.
If this happened to wealthy people the police would have no problem investigating.
Still a civil matter
Why is it every single day we deal w something new is there never gonna be anything good that actually comes from this world seems like it always negatively never positive
There’s a good side also ❤
This is illegal, plain, and simple. It don't take a genius to figure that out. They need to get a lawyer and go after the company they contracted with. That company is SOLELY responsible.
So she’s a veterinarian veteran?
Well the military has dogs and horses so yeah
She's the active duty vet. He's a veteran.
We had our car stolen while my husband was deployed, and the cops wouldn't help. Our "friend" was using it and took off with it. The cops said there's nothing they can do. I was able to investigate and find it 9 months later after contacting the persons brother, who is a cop himself, and told him I know he knows where the car is. It was found later that day. We still had to pay the car note and insurance the whole time it was gone. If they did damage to anythinf with the car, WE were responsible. The "Breach of Contract" needs to be revised with a time limit if the item is something like a car.
It's because your "friend" was allowed to use it.
@eq1373 It sadly is. That's why we will NEVER let anyone borrow s*, ever!! Sad, but you can't trust anyone anymore.
Never Ever do business with a LLC business.
It’s 2024….people need to do their due diligence and with the internet, there is no excuse. Also, they should have put trackers in them as well. Sucks but I bet they would have found out if they had just done some research. NTM, it sounds low already…..never take the lowest bid when transporting vehicles💯So times you have to spend more $…..you get what you pay for! Hope they get their restitution! Doesn’t the military have something they can do too…..
Sue the government for licensing the business. Go after their insurance.
That is not how any of this works. Such nonsense from the anti-GUBMIT crowd.
That's not how it works. Not at all.
@donwyoming1936 BS. If gun manufacturers can be held liable for shootings, the government can be held liable for licensing crime rings.
dude this is exactly how it’s done. The insurance is to cover this very thing and the license is to insurance the company is on the up and up.
This is how the entire trucking industry works. Brokers, brokers and more brokers... it's a scam we all pay in inflated prices.
They been doing this scam for over a decade why we acting like it’s new?
Suggestion: Use contacts at EastWest to find the drivers contact info. Surely SOMEONE has a phone number, name, etc. Track down that person. If you find the driver, you'll find your vehicles. A little reconnaissance and you can retrieve them yourselves.
Dealing with shipping brokers is the worst.
Unbelievable how sad nope nope nope
This happened to my buddy when we were in the Corps. They held his car hostage demanding more money until about 20 fellow Marines showed up with him. The shipping company called the police and when they showed up and saw 20 pissed off Marines. They proceeded to advise them to release the vehicle because they wouldn't be able to help if any melee started lol. He had his car and money refunded within 10 minutes.
Military needs to flex there muscles
We lucked out. We had our car shipped from Colorado to Florida for only $600.00 with no problems whatsoever.
Everybody should boycott East West transport and STAR Energy Cargo.
Boycotting only works on legitimate companies.
that's the reason people been putting trackers in the cars if they have a transport so if this ever happens you can technically track your car down technically take it back by force if it gets violent you're allowed to pull your gun out since you had a contract with one person and they had a contract one other
Not even close to how it works. Every state has different laws regarding the use of force, especially the use of deadly force. If you can find it by tracking it, your best bet is to call it in as stolen to the local police and getting them involved. Then you can explain your side to a judge and get your cars back when you show the contract you had signed isn’t the contract that the driver signed and that they broke the contract and stole your vehicles to hold hostage for a higher fee.
@@stuckgrenadepin.225 Best comment. Besides mine that is.
@@robertmorris8997 lol, everyone should believe that their comments are the best. As mine, obviously is. 😉
So this means people have to hire a vehicle (like you would a car rental); hire a trusted friend or family member to drive it; use trackers on their vehicles; create a watertight contract (with legal advice) and just avoid these companies altogether.
Always put a tracking device on your car before it is shipped
When we moved to NC from MA we paid for a full truck load so we didn’t have to wait until the rest of the truck was filled or wait our turn for delivery. That also mean they were supposed to deliver everything the day after they picked up but one of their trucks broke down in VA so they put everything on our truck and delivered the second load first making our furniture 2 days late. We never got any kind of refund and they couldn’t understand why we left a bad review.
Without knowing all their details, seems like it would have been easier to drive themselves.
This happens more than you realize