That's the way it works in America and always has. I had a bank do something similar many years ago where they accepted a check then closed the account and refused to return the money. I was able to find the phone number of the CEO's office (this was before all the mergers, so it was a regional bank, not national yet) and left a message with his secretary complaining asking him to call me back. He never did, but my branch of the bank called less than an hour later. They reopened the account immediately and covered all the late charges that they'd caused us.
Chase must be really desperate trying to recover all that cash from their "infinite money" glitch, that they're willing to steal a couple grand from a 10yr old girl. 👿
@@NotExpatJoe what interest rate are you using? A court doesn’t use the savings rate, they use a judge who will determine pain and suffering, mental anguish, and any other contributing factors. But that’s funny.
@@JM_Solo Your fantasies about court rarely align with real experiences. EDIT: The OP said they should be forced to pay interest. "They" being Chase Bank. Chase Bank pay's 0.01% interest on savings accounts. For one year at that rate she would have earned $0.21 interest. The OP didn't say anything about court, judges, or emotional crap. It's pointless anyway because this would never make it in front of a judge.
the buyer should have updated the checks and the checking account. The phone number is wrong and the account in the name of a deceased person. This is the buyer's fault. Should have taken them to small claims court
the head office probably kept saying its a branch issue, and the branch was probably doing what the hand book said. and then once it went public some executive that probably gets paid $2100/h, called the local branch and said pay them. oh and I would say it is capitalism as they only payed them because the cost of the bad press was far more than $2100
What a great dad! He took hold of it and demonstrated what it means to be a father! And what a mother! Support, support and no doubt a great help in the process!
My favorite was when a FL couple were granted a court seizure order for all of a BoA bank branch's contents. They had paid cash for their house, but their bank claimed they were delinquent on their (non-existent) mortgage and foreclosed on them. After successfully suing the bank, the bank was ordered, but refused, to pay their legal fees. They were granted a seizure order for *everything* in the branch - including the cash in the teller's drawers. (and probably anything in safety deposit boxes). They showed up with the court order, a truck, and two sheriff's deputies. The very panicked branch manager promptly coughed up the money owed.
Financial Regulatory Compliance Officer here - there are zero reasons why this check couldn't be verified by the account owner in person. Chase is an awful, crooked, disgusting bank. Please pull your funds from big banks and give local credit unions your business. Megabanks are the reason for so much ick in this world.
@@PeterErikson-rd5tj It would cost more than the $2,100 and Chase would stretch out the litigation until they were broke. They need a class action with more people Chase has screwed over. Even if it's small amounts like a few thousand, it is the stress and turmoil and being treated like a liar. Having to fight for your own money, this ten year old is not the first they have done this to.
I'm nowhere near Arizona but I'm subscribing, this is what the news needs to cover more of, it serves the community just as much a keeping everyone updated on other news, but this kind of stuff happens and it's not right, I'm so glad to see you guys not standing for it, I hope you can help more people resolve unresolvable problems when big companies refuse to do their jobs.
Paying $5000 for a $2100 issues doesn’t sound responsible to me. This isn’t the movies, you don’t get your legal fees paid by the other guy in most situations.
I think the max was increased to $12k a few years ago. Her parents should try it. I bet the Statutory agent won't show and they'll win by default. And since it's Chase, they'll likely be awarded the max.
They never learn, ever. You'd think by now companies would be smart enough to resolve the situation before someone goes to the media and gives them bad press.
My credit card bill from Chase look suspicious, the phone number on it leads to somebody who doesn't sound human. Better freeze the account and stop giving them money.
@@carolaguilera6911 Happily there are numerous OTHER banks that have credit cards. Capital One was my choice after I dumped Chase. Just try solving a problem with their offshore reps. If you get past the language barrier, their lack of knowledge makes you leave scratching your head. Mind you this wasn't even a financial question but concerned problems logging into my own account. One of them got upity with me after I asked to speak with someone stateside. Rather then mess with him, I sent the payment good old snail mail, along with a cancellation and cut up Chase card.
In Louisiana it would be a legal crime for the bank to not issue the full credit after 10 business days (2 weeks). Based on that, there would also be Civil damages that the bank would have to pay.
You wrongfully withheld that child’s $2100 for a year you owe her a fair market value of interest on that $2100 for the last year you, you didn’t make it right you still owe her interest. I would also like to point out Chase knew the check was good because they ran the check through their system and issued her another check.
Yes I agree, and they did not come good for the interest involved for the year they tried screwing her out of her money, Hopefully she can take them to court and screw them for pain and suffering as well as interest rightfully owed to this young Lady !! We all now know why the back is called Chase, they make you chase your money once they have it !! I Hope she can sue and get 10 fold of the original amount, and be wise enough to put her savings in a local credit union for safe keeping, God Bless her and her Family, as well as everyone who helped clear up this injustice !!
Courts (if your not subject to arbitration clause in the account agreement) or get regulators like the OCC seeing they are a national bank (depending on the form of the bank - which they can change - the banks have the choice on bank side of four regulators).
It's called predatory and Trump will be putting his cronies in positions that will allow rollbacks of regulations that would protect people from something like this sadly we're going to be seeing a lot of predatory behavior from corporations and banks
The bank: "You need to do this specific thing or were keeping your money for ourselves." The news: "This is interesting. I'm going to make a story about this." The bank: "Oh, shoot, never mind. Here's your money, kiddo!' 🤣🤣🤣🤣🤣🤣🤣🤣🤣
@@Just_A_Name14 - it could have been in a CD and thus earned 5%. It could have been invested in the S&P 500 via a mutual fund and earned even more. Stop defending bad behavior by that bank.
Chances are they naively accepted the bank's reimbursement by signing a document saying that was enough. Chase, Wells, and B of A are all crooks. Dump 'em!
I had chase try to screw me out of 2500 bucks after being a customer for 17 years. I will never do business with them again. I dont even use their atm anymore
When I was little I had chickens and sold eggs to make a little extra money. that little kid is awesome. She really learned a life lesson also. She knows what bank not to use.
I'm not a US person, but I think the safest approach is multiple banks, so when one blocks your account, you still have access to some money for living expenses, while you fight it. Cash works too, but it's harder to move into assets that don't inflate away as quickly as currency.
A friend of mine had a savings account he hadn't touched, the bank (forget which one) started charging an "inactive account" fee without telling him, and drained his account dry. But they did notify him when his account was overdrawn because of the fees. They very generously agreed to raise his balance to zero and close the account.
@MarkStockman-b4j The same thing happened to me a few years ago at TD / Toronto Dominion bank in canada. They don't have to tell you when they change their rules, policies, terms. They stole $60 from me (account inactive for 5 months and 1 week at $10 charge per month or portion of a month). No recourse. They investigated themselves and found themselves faultless and blameless. 😬
I understand the "suspicious" check thing. That being said, when you get confirmation, when the individual is there and able to ID, when you had no problem TAKING the money, there is absolutely no reason not to release and be done with it. Interest should be paid on top... but what makes this even more frustrating is that all through this, the bank was able to use those funds as they saw fit (just like any other time a bank has your money), and probably incorporated it into transactions for real estate. Giving her the money back after such a ludicrous period is not proper. Giving her *good* interest would be a start. Charging the bank for the entire time spent not having access to their easily verified funds (at even a standard living wage) would be a good idea. But only squaring things away once it became a potential PR scandal? That should come with benefits to ask politely that there not be a followup lawsuit.
@@NextNate03 That would further hurt her by taking away from her money by reducing her buying power, but that does not get added on to the judgement like interest does.
Dear Kinley, your chickens look great, and that is a darn good business, so keep it up. Please don't forget to bill the bank for accrued interest on your $2100; I am very serious. Write the head guy for banking (probably in Washington), and ask that he direct Chase to pay the accrued interest. Don't let them get away with stealing your interest. (cheers from Alberta, Canada).
My grandmother had a great distrust for banks. I thought she was crazy. Here, it is apparent the bank processed the check because they didn’t give her the original back, they gave her money back in a different check-they had her money! Grandma was right!
Yep, and they were steadily making money using her money....for a year. They wouldn't have ever given back that money if the story hadn't gone to the news.
This is just one reason why both my Dad and I left Chase and went to Arizona One across the street in Safford. Chase gave us some trouble when moving our accounts but we are out of their grasp now.
Moral of the story.... don't bank with Chase, close you accounts/credit cards with them, boycott their bank and watch them having to sell or close. I've heard tons of similar stories with this crap bank and want to see the owners/shareholders lose as much as humanly possible.
@@carolaguilera6911 It's a free country and you're aloowed to do business with whomever you want to. I had a Chase account for years. After they made too many mistakes in their own favor, I closed it. I now bank through a credit union (NFCU) and a more local bank. You do what works for you, but it won't work for everyone.
@@redakdal If you enquired with the writers of the cheque I'd bet that the $2103.00 left THEIR account and went into Chase bank's account. Then Chase bank said "We have the money but you're not getting it until the dead person answers the phone". So yes Chase had the money. Chase just refused to deposit it in the girls' bank account...which they then promptly closed. So now no account and no money...until they got bad publicity and their slimy rock got turned over. They should have added interest as well.....
I don't really know what farm chickens cost, but I think it was more of a fundraising event than a real farmers market. 350 per chicken just sounds absurd for a farm chicken
3 on your side, thank you for helping this very bright and hard working young lady. This is ridiculous! Chase should be ashamed of themselves! Chase should have paid interest on the money that they held hostage. I hope they closed the Chase account and moved it to a different credit union or a place that actually cares about their account holders.
My Son had the same thing happened. They took his $850 and then closed his account and said the address on the check is not on THEIR address book at Chase. They need to be charged. We did not go to the news so he still has never received his money.
What a great story. You are exactly what the media should be about. You inform and bring the truth to light; Chase needed to own up to their mistake, and you all helped them to see that.
Chase was involved in a situation where almost the same amount was kept from me when I lived in Tucson. BSA stated that they had nothing to do with it. Someone should investigate further.
My 20 something year old daughter went through the exact same thing with Chase bank. Took her over a year to get her money back. Chase bank are crooks. 😡
Chase is DESPERATE to get out of consumer banking; they've SOLD OFF all the furniture (that customers used to sit on) in the branch banks, and if you need to talk to a MORTGAGE person, you'll have to travel to the branch they're AT THAT DAY, or schedule an appointment so you can talk to them. Calling Chaser on the phone is an absolute impossibility.
I saw where a man had an issue with his bank account . The bank mailed him a check to resolve the problem. He took the check to his bank to deposit it,the teller thought the check was fraudulent. The bank called the police and had him arrested ,being it was Friday he spent the weekend in jail. He was fired from his job because he hadn’t shown up. As a result of the job loss he lost his car and I think was evicted or maybe lost his house. He sued the bank and won ,I don’t remember the amount.
If it's money on your bank account, it actually belongs to the bank! This is international. True for every bank on the planet. This is why common people can't ask for interest on withheld money. It's not actually yours until you hold it in your own two hands! The bank account is just a contract between you and the bank holding the bank "accountable" to paying you an agreed upon sum. But since the money is theirs, they won't pay interest to themselves. THEY can actually charge YOU for holding up THEIR money! All the money is theirs until they pay it out to you in cash!
I would sue them for more than that. She could have reinvested that money into her business and at least tripled it. Chase also robbed her of compounding profit she could have made.
Thank those involved at ‘On Your Side’ for representing Kinley ! 👍 Definitely would not do business with Chase any longer, the credit unions are a much better option in my opinion. Love the business energy Kinley has, with the support of great parents ! 👍💝💝💝
Ikr? Like, write her two checks so the amount is under $2k so that the phone # doesn't need to be confirmed. Or change the # and write another check, or just open a new account and transfer the funds, then write another check. Or just close the account, open a new account at another bank, then write the check. But they shouldn't be given that runaround at all.
Because the amount was already taken out of the guy's account. Chase will start the transfer process before verifying, but will keep the money if they later deem it to be suspicious. The news story should have emphasized that. All Chase had to do was call the bank on the check's routing number to verify who was on the account.
AZ family does a lot of good for Arizona, whether it’s getting a girl’s rightfully owed money back, or helping me convince my landlord to fix my roof after it leaked during a storm.
Chase is doing what the government does with asset forfeiture. That’s the new way to steal people’s money. Since banks are no longer regulated and barely answer to any authority, they can get away with this behavior and the government probably gets its cut of the action.
Way to go Kinley!!! You got this girl! Onward and upward! Mom and Dad, thanks for fighting for her and supporting her! You have one heck of a daughter there! ❤
Fill out a complaint at the Consumer Finance Protection Agency! A similar thing happened to me with over 10k frozen because they claimed fraud even though I verified EVERYTHING with them. They gave me back access very quickly! The CFPA is amazing!
People love to slam the media but it's all we have now if we continue to dissolve unions. Do you think corporations treat employees well because they are nice? No its the PR.
i'm very proud of this young lady because at 10 years old i was raising chickens and rabbits and finish a heffer off so we could have meat on our table i love seeing the work ethic of this young lady and to the parents i'm proud to see you standing behind her 100 percent for doing what is right and for the news station for sticking up for that young lady as well
What? I don't know if this is how things are done in the US. No mention was made of any process failings, or how they would be repaired. Chase just paid it out because of bad press. So when this happens over and over again it won't get fixed because nothing has changed. Terrible journalism avoids the core problem.
Wish there was someone like this reporter at our local news station. Someone who gets to the truth & gets justice for innocent. Thank you for helping this family
I had the same problems with the Westpac bank in Australia. I had to take a lawyer to get access to my own account, which cost me 1500$. They do not want to repay that money even though the whole deal was their fault.
My bank did this to me as well. - I had a $4,000 Government cheque (Income tax return) deposited to my account. The bank flagged it as suspicious and closed my account. I went in, and they just apologized and fixed the error saying it was a automated service. A nightmare as they closed my account and froze all my money a few days before my house and car payments were supposed to come out.
So they cashed the check and then held it. It was good from the other bank, and the account holder came in and personally verified it as good. So where did it go after it was closed out of her account?
Chase bank owes her Interest on that 2100. dollars they kept for a year!
i have e chase, they pay like .01%...
i got like 40 cents from them last year...
They owe her a penalty for illegally holding her funds.
@@eugenemorganakakeek8941 legal but very bad enforcement of fraud policies
Absolutely!!! The bank needed to address the fact she wasn’t able to even use her money, and the easiest way would be interest!!
I agree!
Why did it take a public news story to get Chase bank to return her money? I hope this video goes viral.
Bad publicity makes things move!
Which bank in the US has been convicted of a felony multiple times?
That's the way it works in America and always has. I had a bank do something similar many years ago where they accepted a check then closed the account and refused to return the money. I was able to find the phone number of the CEO's office (this was before all the mergers, so it was a regional bank, not national yet) and left a message with his secretary complaining asking him to call me back. He never did, but my branch of the bank called less than an hour later. They reopened the account immediately and covered all the late charges that they'd caused us.
Because banks are crooks
@@GrantsPassTVRepair it did in my book I saw it live and now on you tube. 73
The bank would take legal action against me if I took $2100 of their money...
@@ianbattles7290 you’re dam right they would
You’re big trouble
They’d do it for 20 dollars
Facts 😒
F@ck Chase Bank !
Apart from apologizing and giving the money back Chase should compensate her for their total incompetence.
They won’t because they know they can get away with it
Chase must be really desperate trying to recover all that cash from their "infinite money" glitch, that they're willing to steal a couple grand from a 10yr old girl. 👿
They should be FORCED to PAY INTEREST.
The interest for a year is only $0.21. Is it really worth fighting for?
@@NotExpatJoe what interest rate are you using? A court doesn’t use the savings rate, they use a judge who will determine pain and suffering, mental anguish, and any other contributing factors. But that’s funny.
@@NotExpatJoe PRINCIPLE!!!
@@JM_Solo Your fantasies about court rarely align with real experiences.
EDIT: The OP said they should be forced to pay interest. "They" being Chase Bank. Chase Bank pay's 0.01% interest on savings accounts. For one year at that rate she would have earned $0.21 interest. The OP didn't say anything about court, judges, or emotional crap. It's pointless anyway because this would never make it in front of a judge.
Damages seem the better term. But this is 'murica.@@warrenfrudd9324
Note to self Do NOT bank with Chase.
Brother, I knew that YEARS ago. Dropped them and havent looked back. They only care about you once your account has several zeroes at the end of it.
@fraydizs7302 Thank you for the "Tip". Thought they were ethical.
@@WhyIneedGoogleHandle we have been with them 10 years we are currently in process of closing our account for issues like this
Chase are criminals!!!!
@daveepperson885 Shameful!
That billion dollar bank just planned on straight up stealing that little girl's money!
Trillion-dollar bank.
Reason why you shouldn’t put your money in the bank, especially with CHASE this is the only time they done stuff like this
As usual
It sure gives one that belief.
@@anthonylopez7918 local credit union better.
So happy she finally got her money back, she’s deserves to get it back plus interest.
That's why they named the bank Chase. You'll be chasing your money.
Crime pays buddy
If you knew the real reason, it would blow you away...JP Morgan was one of the crookedest Americans to ever live!
It's actually the name of a family but that would make for one great ad from one of their competition. PNC, BoNY, any takers?
😂😂😂
Chase Bank is J. P. Morgan Bank is The de Rothschild bank in the United States.
Life lesson.... Don't deal with Chase bank
More like: Don't trust a bank!!! When the real crash happens, the FDIC isn't gonna do a thing for you!
Put your money in piggy bank
Chase bought all the good banks.
the buyer should have updated the checks and the checking account. The phone number is wrong and the account in the name of a deceased person. This is the buyer's fault. Should have taken them to small claims court
@@brentfarvors192 That is ignorant. Find a local bank, it's not that hard.
Didn’t do crap until they were exposed publicly… shame on you chase!
Welcome to capitalism!
🤣
@@funguseaterAI Thank you, Dunning-Kruger, for your well thought out rebuttal! ROFLMEYERWIENER!
That's how it often goes with citizens that can't afford to pull in lawyers, whether the quantity is more or less than what the lawyer will be paid.
the head office probably kept saying its a branch issue, and the branch was probably doing what the hand book said.
and then once it went public some executive that probably gets paid $2100/h, called the local branch and said pay them.
oh and I would say it is capitalism as they only payed them because the cost of the bad press was far more than $2100
What a great dad! He took hold of it and demonstrated what it means to be a father! And what a mother! Support, support and no doubt a great help in the process!
Love how there is “nothing” a bank/business can do until the news gets involved
Damn skimpy!
Yeah they only care when THEY have something to lose.
I hate it!
Yeah if you are blocking the drive through at 5 o'clock on Payday they will jump through hoops to get you to go away
My favorite was when a FL couple were granted a court seizure order for all of a BoA bank branch's contents. They had paid cash for their house, but their bank claimed they were delinquent on their (non-existent) mortgage and foreclosed on them. After successfully suing the bank, the bank was ordered, but refused, to pay their legal fees. They were granted a seizure order for *everything* in the branch - including the cash in the teller's drawers. (and probably anything in safety deposit boxes). They showed up with the court order, a truck, and two sheriff's deputies. The very panicked branch manager promptly coughed up the money owed.
The fact that the guy who wrote the check even went into chase bank and they still did not believe him is incredible
Three times too! Just wild. Awful job by Chase. That kid will never do business with them again.
He should give her a different check since his first one could not be used.
Miracle upon miracle!
🌥️🙏⛅
Hours after bringing it to the tv station, it's fixed!
Facts 😒
The media gets involved and the problem resolved in a day. Fuck Chase Bank
Financial Regulatory Compliance Officer here - there are zero reasons why this check couldn't be verified by the account owner in person. Chase is an awful, crooked, disgusting bank. Please pull your funds from big banks and give local credit unions your business. Megabanks are the reason for so much ick in this world.
Absolutly right. Plus file a fed Lawsuit for unethical business practices. Punitive Damages. $$$
Glad I'm moving to cryptocurrency, metals even in precious metals, farming, water, and livestock
@@PeterErikson-rd5tj It would cost more than the $2,100 and Chase would stretch out the litigation until they were broke. They need a class action with more people Chase has screwed over. Even if it's small amounts like a few thousand, it is the stress and turmoil and being treated like a liar. Having to fight for your own money, this ten year old is not the first they have done this to.
Small mustache man was right
McWalmart banks.
I'm nowhere near Arizona but I'm subscribing, this is what the news needs to cover more of, it serves the community just as much a keeping everyone updated on other news, but this kind of stuff happens and it's not right, I'm so glad to see you guys not standing for it, I hope you can help more people resolve unresolvable problems when big companies refuse to do their jobs.
Now teach that young child about small claims court and sue that stupid bank.
Paying $5000 for a $2100 issues doesn’t sound responsible to me. This isn’t the movies, you don’t get your legal fees paid by the other guy in most situations.
@danf1862 You don't know what you are talking about. And I'm tired of explaining facts to those incapable of learning.
I think the max was increased to $12k a few years ago. Her parents should try it. I bet the Statutory agent won't show and they'll win by default. And since it's Chase, they'll likely be awarded the max.
An idiot sheriff's department in CA just paid a girl 300K for a goat so it's not without precedence.
Can't through small claims.
She already received the money.
They would have to go through something like Circuit C@urt.
The news anchor said it at the end. It shouldn't have taken a news show threatening public exposure to get Chase to do the right thing!!!
Makes you wonder how many times they've done the same thing to people who didn't think to go to the media.
Chase got their public exposure anyway. Shame on them!
It's a MIRACLE I tell you!
A MIRACLE! 🙏⛅
@AtLeastMyDawgyLovesMe
We need more info about what happened. Do _ANY_ of the execs get arrested?? I think not
They never learn, ever. You'd think by now companies would be smart enough to resolve the situation before someone goes to the media and gives them bad press.
My credit card bill from Chase look suspicious, the phone number on it leads to somebody who doesn't sound human. Better freeze the account and stop giving them money.
Heh what do you think would happen if several thousand people just refuse to pay chase... You think they would loose more than 2100?
They should do tansfer with Zelle.
@@carolaguilera6911 Happily there are numerous OTHER banks that have credit cards. Capital One was my choice after I dumped Chase.
Just try solving a problem with their offshore reps. If you get past the language barrier, their lack of knowledge makes you leave scratching your head.
Mind you this wasn't even a financial question but concerned problems logging into my own account.
One of them got upity with me after I asked to speak with someone stateside. Rather then mess with him, I sent the payment good old snail mail, along with a cancellation and cut up Chase card.
@@carolaguilera6911 No need to be rude just because a joke went over your head.
bingo
Chase, fantastic advertisement for your bank, and it didn't cost you a dime! Good job.
Everyone involved in denying that check, after 5 business days, should be fired, including the CEO.
All they have to do is call the bank that the stock place dealt with and verify account and routing number. Crooks. Nothing but crooks.
In Louisiana it would be a legal crime for the bank to not issue the full credit after 10 business days (2 weeks). Based on that, there would also be Civil damages that the bank would have to pay.
No, they should all be charged with theft and fraud.
@@BradySzaboprobably to lazy and to low of IQ to know how
You'd have to fire everyone in Washington who voted for the Patriot Act.
You wrongfully withheld that child’s $2100 for a year you owe her a fair market value of interest on that $2100 for the last year you, you didn’t make it right you still owe her interest. I would also like to point out Chase knew the check was good because they ran the check through their system and issued her another check.
And make them pay the same interest rate as a cash advance, not a savings account.
The bank needs to be investigated.
@@garyszewc3339 Actually Chase should pay what they would charge if you had depoited a bad check!
No the maximum 33 percent
@garyszewc3339 not your bank . To bad
Hertz: "Nobody treats their customers worse than we do!"
Chase: "Challenge accepted!"
So true😂
"U-Haul here... We will take that challenge as well"
Have you heard the 60 sec Australia about the kid that accidentally spent his parents money on Robux? Lesson learned there.
*Boeing enters the room, with a door hanging off*
@colorbugoriginals4457 lololololololol
Chase bank should pay her interest on keeping her ck.for over a year
Now this is the kind of thing a news station should cover. Thank you
@@chexterkat 🎉😁
Yes sir, this is the correct way to use social media as well.
So what type of news shouldn't a news station cover?
@@joeb134 useless negative politically biased drama
@@chexterkat Do you have an example or just more generalities?
They only did the right thing when publicly called out on it.
ZERO CREDIT chase...Zero...
A year is SO much time to a 10 year old too!!!
Yes I agree, and they did not come good for the interest involved for the year they tried screwing her out of her money, Hopefully she can take them to court and screw them for pain and suffering as well as interest rightfully owed to this young Lady !! We all now know why the back is called Chase, they make you chase your money once they have it !! I Hope she can sue and get 10 fold of the original amount, and be wise enough to put her savings in a local credit union for safe keeping, God Bless her and her Family, as well as everyone who helped clear up this injustice !!
Banks should be criminally charged when they do things like this.
Yep, at some point it becomes conversion, becomes theft.
Absolutely.
Courts (if your not subject to arbitration clause in the account agreement) or get regulators like the OCC seeing they are a national bank (depending on the form of the bank - which they can change - the banks have the choice on bank side of four regulators).
It's called predatory and Trump will be putting his cronies in positions that will allow rollbacks of regulations that would protect people from something like this sadly we're going to be seeing a lot of predatory behavior from corporations and banks
The bank: "You need to do this specific thing or were keeping your money for ourselves."
The news: "This is interesting. I'm going to make a story about this."
The bank: "Oh, shoot, never mind. Here's your money, kiddo!'
🤣🤣🤣🤣🤣🤣🤣🤣🤣
Chase should double the money owed. Taking a year to get this taken care of is outrageous
Should have coughed up $100 in interest at the very least...
$2103 with 5% interest over 11 months is $2201.42
@@rampagerickno one’s getting 5% on savings or checking lmao
@@Just_A_Name14 I have a 12-month deposit paying 5% and an 18-month paying 4.9%
@@Just_A_Name14 That doesn't matter. When money is withheld illegaly, a higher interest rate is usually applied.
@@Just_A_Name14 - it could have been in a CD and thus earned 5%.
It could have been invested in the S&P 500 via a mutual fund and earned even more.
Stop defending bad behavior by that bank.
The bank's argument makes no sense. And it never would have been corrected without the pressure of getting bad press. Thank you to that station!❤❤❤
@@elrey8876
😝💯%🎯
It was a temp check so yes there response made sense!
@@chriskibodeaux9818 chase could have cashed the check and put a hold on that amount untill the issuing bank xferred the funds. Normaly takes
I just don't understand why Chase didn't call the bank the check was written from to verify the account.
@@kaylapalooza66 _Too big to Care_
I use my local credit union. It baffles me why anyone, except a big corporation, would use a giant bank.
They should have filed theft charges against that bank immediately and contacted an attorney! They still should!
@@RoninCotter-fp8nu agreed
The attorney fees would be way more than the $2100.
Chances are they naively accepted the bank's reimbursement by signing a document saying that was enough.
Chase, Wells, and B of A are all crooks. Dump 'em!
@Fryether and the bank would have to pay the attorney fees
I'm sure they did contact an attorney, and that attorney told them that this is legal buricratic failure BS.
I had chase try to screw me out of 2500 bucks after being a customer for 17 years. I will never do business with them again. I dont even use their atm anymore
When I was little I had chickens and sold eggs to make a little extra money. that little kid is awesome. She really learned a life lesson also. She knows what bank not to use.
yah none of them. They are all the same dude.
I’d be her best customer😎
I quit both Chase Bank and Bank of America last summer. Went to my local credit union instead. Never happier and feel much more secure!
Always go with credit unions, banks are thieves. I don't even know if I trust my CU but I trust it more than a bank!!
U think
Same!
I'm not a US person, but I think the safest approach is multiple banks, so when one blocks your account, you still have access to some money for living expenses, while you fight it. Cash works too, but it's harder to move into assets that don't inflate away as quickly as currency.
Hello beautiful Michelle you're eyes are very beautiful omg ❤❤
If SHE owed Chase, they would charge her interest plus prime! Banking with Chase is like playing poker with the Devil and letting him deal.
I'm going to borrow that expression, tho not specifically about chase bank. Thank you! 👍😊
A friend of mine had a savings account he hadn't touched, the bank (forget which one) started charging an "inactive account" fee without telling him, and drained his account dry. But they did notify him when his account was overdrawn because of the fees. They very generously agreed to raise his balance to zero and close the account.
@MarkStockman-b4j The same thing happened to me a few years ago at TD / Toronto Dominion bank in canada.
They don't have to tell you when they change their rules, policies, terms.
They stole $60 from me (account inactive for 5 months and 1 week at $10 charge per month or portion of a month). No recourse. They investigated themselves and found themselves faultless and blameless. 😬
I understand the "suspicious" check thing.
That being said, when you get confirmation, when the individual is there and able to ID, when you had no problem TAKING the money, there is absolutely no reason not to release and be done with it.
Interest should be paid on top... but what makes this even more frustrating is that all through this, the bank was able to use those funds as they saw fit (just like any other time a bank has your money), and probably incorporated it into transactions for real estate.
Giving her the money back after such a ludicrous period is not proper. Giving her *good* interest would be a start. Charging the bank for the entire time spent not having access to their easily verified funds (at even a standard living wage) would be a good idea.
But only squaring things away once it became a potential PR scandal? That should come with benefits to ask politely that there not be a followup lawsuit.
Agreed
I’m so glad your station was able to step in and help!
Time to boycott Chase Bank!
Been doing that for years. It's really easy to not do business with people who hate you.
They care. They really do.
Boycott all woke b.s companies
@User0000000000000004 until they have to close shop, then we'll see...
Are there any good banks left?
Where is the interest that Chase earned over that year on her money?
Exactly!
And/or inflation.
Inflation got it at 3.5 percent.
That would give her 73.05 extra.
@@NextNate03 That would further hurt her by taking away from her money by reducing her buying power, but that does not get added on to the judgement like interest does.
@@NextNate03that was her cash so they should pay at the cash advance rate of 30%.
That money never left the other bank, Chase rejected the check
Awesome kid! Good on her for hard work and being a smart business person. Keep it up... the future looks bright.
AWESOME how the girl raises chickens. And I admire the family's persistence in helping her get her money!!
Dear Kinley, your chickens look great, and that is a darn good business, so keep it up. Please don't forget to bill the bank for accrued interest on your $2100; I am very serious. Write the head guy for banking (probably in Washington), and ask that he direct Chase to pay the accrued interest. Don't let them get away with stealing your interest. (cheers from Alberta, Canada).
@@kmilton1593 how much interest is that? probably only pennies.
.01% yeah maybe 3$
@@kmilton1593 pin this comment.
@@420frankp did you compound the estimate?
@@420frankp
It's the principal...oh wait...principle....
My grandmother had a great distrust for banks. I thought she was crazy. Here, it is apparent the bank processed the check because they didn’t give her the original back, they gave her money back in a different check-they had her money! Grandma was right!
Yep, and they were steadily making money using her money....for a year. They wouldn't have ever given back that money if the story hadn't gone to the news.
sounds like they took money from the guy that wrote the check then called the check fake and took the money for themselves
The regulatory board should do an audit of that check to see when Chase got their money. If they got their money earlier, someone needs to be charged.
This is just one reason why both my Dad and I left Chase and went to Arizona One across the street in Safford. Chase gave us some trouble when moving our accounts but we are out of their grasp now.
That little girl is adorable. I'm glad she finally got the money that she worked so hard for.
Moral of the story.... don't bank with Chase, close you accounts/credit cards with them, boycott their bank and watch them having to sell or close. I've heard tons of similar stories with this crap bank and want to see the owners/shareholders lose as much as humanly possible.
Well Fargo is at the top of the corrupted banks.
Bank of America is no different. They welcome illegals to open a account!
I have that bank n o problems and not taking your asinine advice
@@carolaguilera6911 It's a free country and you're aloowed to do business with whomever you want to. I had a Chase account for years. After they made too many mistakes in their own favor, I closed it. I now bank through a credit union (NFCU) and a more local bank. You do what works for you, but it won't work for everyone.
Chase Bank bootlicker
Come on Chase you have a really bad reputation as it is. This really makes you look stupid. You owe her the interest!
They only did it because they don't want the bad publicity
they don't, look I get it, it was wrong, but they didn't hold onto the money, she couldn''t deposit it
@@redakdal
If you enquired with the writers of the cheque I'd bet that the $2103.00 left THEIR account and went into Chase bank's account.
Then Chase bank said "We have the money but you're not getting it until the dead person answers the phone".
So yes Chase had the money.
Chase just refused to deposit it in the girls' bank account...which they then promptly closed.
So now no account and no money...until they got bad publicity and their slimy rock got turned over.
They should have added interest as well.....
@mikef8211
too late now, they have it
They're too big to care.
How are 6 chickens worth $2100 ?
Edit : I understand inflation is crazy right now but I can buy a whole chicken at Costco for like $7 fully cooked
Because they produce eggs and more chickens when they are alive vs cooked LOL
Lmao
I don't really know what farm chickens cost, but I think it was more of a fundraising event than a real farmers market. 350 per chicken just sounds absurd for a farm chicken
@@la6136 Lmao all the guy had to do was actually try to rub some braincells together and he would have arrived at this answer.
@@01gtbdaily30 a chicken is good for more than just eating man lmao
Chase Bank. A big fat Nope!
He is a credit to journalism. Thank you.
Credit or debit? 🤣
@@DroneBeeStrike
He held them to account....
What a scummy bank, they couldn't even give her a little extra for all the year that they gave her the run around.
3 on your side, thank you for helping this very bright and hard working young lady. This is ridiculous! Chase should be ashamed of themselves! Chase should have paid interest on the money that they held hostage. I hope they closed the Chase account and moved it to a different credit union or a place that actually cares about their account holders.
What great parenting. A ten year old entrepreneur being taught how to take care of herself and future family !❤❤❤
What a shame: A bank stealing the money of a ten year old child.
To Kinley, I admire your entrepreneurial spirit!
To the On Your Side team, good job advocating for consumers!
My Son had the same thing happened. They took his $850 and then closed his account and said the address on the check is not on THEIR address book at Chase. They need to be charged. We did not go to the news so he still has never received his money.
What a great story. You are exactly what the media should be about. You inform and bring the truth to light; Chase needed to own up to their mistake, and you all helped them to see that.
Time to choose a different bank. Thanks for helping the girl.
I grew up in Thatcher- it’s a town full of honest, hard working people. I’m glad she got her money!
Chase was involved in a situation where almost the same amount was kept from me when I lived in Tucson. BSA stated that they had nothing to do with it. Someone should investigate further.
My 20 something year old daughter went through the exact same thing with Chase bank. Took her over a year to get her money back. Chase bank are crooks. 😡
Chase Bank is owned by China
You are what you are founded by
Crooks ? What did you expect ? 👃✡
Why did it take Embarrassing Chase bank for the girl to get her money. Chase has a history of doing things like this & is loosing customers
Chase is DESPERATE to get out of consumer banking; they've SOLD OFF all the furniture (that customers used to sit on) in the branch banks, and if you need to talk to a MORTGAGE person, you'll have to travel to the branch they're AT THAT DAY, or schedule an appointment so you can talk to them.
Calling Chaser on the phone is an absolute impossibility.
Sad that Chase Bank needed to be put on blast to do the right thing.
Poor form, Chase. Poor form.
I saw where a man had an issue with his bank account . The bank mailed him a check to resolve the problem. He took the check to his bank to deposit it,the teller thought the check was fraudulent. The bank called the police and had him arrested ,being it was Friday he spent the weekend in jail. He was fired from his job because he hadn’t shown up. As a result of the job loss he lost his car and I think was evicted or maybe lost his house. He sued the bank and won ,I don’t remember the amount.
Thanks for helping that sweet little girl!
The bank held onto $2100 for a year; I'd be demanding the year's interest on that amount.
I would hold the Bank at a whooping interest it would be in the infinity percentile range
If it's money on your bank account, it actually belongs to the bank! This is international. True for every bank on the planet. This is why common people can't ask for interest on withheld money. It's not actually yours until you hold it in your own two hands! The bank account is just a contract between you and the bank holding the bank "accountable" to paying you an agreed upon sum. But since the money is theirs, they won't pay interest to themselves. THEY can actually charge YOU for holding up THEIR money! All the money is theirs until they pay it out to you in cash!
I would sue them for more than that. She could have reinvested that money into her business and at least tripled it. Chase also robbed her of compounding profit she could have made.
What a fantastic kid.Keep up the great work girl. You show the best side of America....
Glad I saw this, I was planning on opening a couple of accounts with Chase bank. I'll keep looking for a good bank to open business accounts with.
Thank those involved at ‘On Your Side’ for representing Kinley ! 👍 Definitely would not do business with Chase any longer, the credit unions are a much better option in my opinion. Love the business energy Kinley has, with the support of great parents ! 👍💝💝💝
Definitely CREDIT UNIONS
Such an amazing kid! Glad she learned early to speak up! I wish her much luck.
Why didnt the guy just send a different check? I would also move banks. Management needs to be looked in to.
Ikr? Like, write her two checks so the amount is under $2k so that the phone # doesn't need to be confirmed. Or change the # and write another check, or just open a new account and transfer the funds, then write another check. Or just close the account, open a new account at another bank, then write the check.
But they shouldn't be given that runaround at all.
Because the amount was already taken out of the guy's account. Chase will start the transfer process before verifying, but will keep the money if they later deem it to be suspicious. The news story should have emphasized that. All Chase had to do was call the bank on the check's routing number to verify who was on the account.
Yeah, he should have just cancled the check and gave the girl the money
@@radolfkalis4041it was already taken from his account. Chase had the money
@@Sam11747 thanks for explaining
Good for Kinley, her entrepreneurial spirit & hard work should be rewarded she's a future account holder also could even be a banker herself someday
Thank you so much for helping this family! ❤
Thank you. Good for that family and thanks for helping them.
What a wonderful young enterprising girl, and super supportive family. Thank you On Your Side for helping resolve this issue.
AZ family does a lot of good for Arizona, whether it’s getting a girl’s rightfully owed money back, or helping me convince my landlord to fix my roof after it leaked during a storm.
Chase: the check we cashed for you is suspicious so we're keeping the funds.
Chase is doing what the government does with asset forfeiture. That’s the new way to steal people’s money. Since banks are no longer regulated and barely answer to any authority, they can get away with this behavior and the government probably gets its cut of the action.
😂😂😂😂😂😂😂
Right-!? I’d like to see if the guy had been charged that 2,100.
Way to go Kinley!!! You got this girl! Onward and upward! Mom and Dad, thanks for fighting for her and supporting her! You have one heck of a daughter there! ❤
Thank You for helping this family. 🎉
I'm still trying to wrap my head around 6 chickens selling for $2,100. I'm guessing this was extreme generosity on the part of bidders to help her.
About time the media does something meaningful and truthful
"About time" the guy narrating most of the video has been helping people for years.
it basically all they do, are you new ?
Local media is totally different than national media. The media that you are referring to.
Check out those unpaid invoices that Trump did not pay or underplayed by threat of extended legal action.
@@pep590 must be a FOX cable news watcher
Chase Bank: What a surprise. NOT!!
To bad
Exactly. Not a surprise at all. Chase is just evil
Similar experience here. Run when you see a Chase sign, just run away.
100%
Fill out a complaint at the Consumer Finance Protection Agency!
A similar thing happened to me with over 10k frozen because they claimed fraud even though I verified EVERYTHING with them. They gave me back access very quickly! The CFPA is amazing!
This is why the media is crucial, keeping businesses accountable, even if you’re a red state!
I agree with you on the local media. National media is a mess.
People love to slam the media but it's all we have now if we continue to dissolve unions. Do you think corporations treat employees well because they are nice? No its the PR.
That "red state" couldn't get Kari Lake elected as governor or U.S. senator.
It's time to stop with the political BS. Everyone is sick of it
When did Arizona become a red state?
Kudos to Kinley for her dedication and devotion. You raised an incredible daughter! Great job Mom and Gad!
i'm very proud of this young lady because at 10 years old i was raising chickens and rabbits and finish a heffer off so we could have meat on our table i love seeing the work ethic of this young lady and to the parents i'm proud to see you standing behind her 100 percent for doing what is right and for the news station for sticking up for that young lady as well
Super simple. The check qas rejected, tell the purchaser to write a new check or pay with cash. Simple
Eggcellent! That guy from KPHO didn't cluck around and got her money back toot sweet. 😀
This is what journalism is. Good job to all those involved in this story.
What? I don't know if this is how things are done in the US. No mention was made of any process failings, or how they would be repaired. Chase just paid it out because of bad press. So when this happens over and over again it won't get fixed because nothing has changed.
Terrible journalism avoids the core problem.
Wish there was someone like this reporter at our local news station. Someone who gets to the truth & gets justice for innocent. Thank you for helping this family
I had the same problems with the Westpac bank in Australia. I had to take a lawyer to get access to my own account, which cost me 1500$. They do not want to repay that money even though the whole deal was their fault.
Thank goodness for the power of the news!! Thank you to On Your Side!!!!
The Mom is Beautiful. I'm glad they helped that young lady.
@@georgkoenig4459 I was thinking the same… Mom is a 🦊
Yeah, but even so, if she weren't so beautiful.
Thanks for helping that girl out and uploading good news!
My bank did this to me as well. - I had a $4,000 Government cheque (Income tax return) deposited to my account. The bank flagged it as suspicious and closed my account.
I went in, and they just apologized and fixed the error saying it was a automated service. A nightmare as they closed my account and froze all my money a few days before my house and car payments were supposed to come out.
Shame on Chase Bank! Now pay her interest!
Why would they not do that
The interest for a year is only $0.21. Is it really worth fighting for?
Good for you On Your Side team! Well done! Kinley you are a great roll model for other kids and a whole bunch of adults!
Good for y'all, helping that sweet girl.
So they cashed the check and then held it. It was good from the other bank, and the account holder came in and personally verified it as good. So where did it go after it was closed out of her account?