Really happy to know that the company from whom I have been buying products for past 4-5 years has scaled this much. Happy and proud of you guys. No wonder, word of mouth from early buyers and happy customers like us are enabling you to grow in the right direction. Given an opportunity, would love to visit your factory and see the process and buy more things !!
Hi Vignesh, nothing makes us happier than seeing our patrons satisfied. Thank you so much for the positive review. We shall endeavor to keep this up. Unfortunately, currently, we do not have an option of factory visits however we will surely share this suggestion with our team. ^Pooja
Very happy to see Wakefit growing. I have been a Wakefit customer for 5 years. I have bought mattresses, pillows, fitted sheets, and a computer table. I have recommended wakefit products to many of my friends. One of my friends mentioned that they faced issues in getting the products delivered at the right time.
Thank you so very much Reshmi for being our valued customer. The delivery issue faced by one of your friends is one of those rare instances. We sincerely request you not to make any decision based on this experience as we would never want that our customers suffer in any manner, and we will make every effort to rectify such issues as quickly as possible. We promise that if you give us the chance to serve you, we will not disappoint you. You can surely ask them to reach out to us on 9883333123, we shall check the issue and assist them accordingly if the issue is still unresolved. ^Vanishree
@@Wakefit Its not rare instance , i am facing this thing with every order. You are taking 40 days to deliver a small painting. If you want i can paste 3-4 order of mine and friends which you didn't deliver on time and its not 2-3 days delay it is more than 15 days delay.
मै अंकित सर से मिल चुका हूँ । वह हमेसा simple रहते है उनका पहन ने का तरीका आप चौक जाओगे की ये wakefit का मालिक है । जब भी वह company visit करते है t-shirt & trouser पहने रहते है। उनका वह simplicity मुझे बहत प्रभावित करती है।
Great ! Nicely informed about development, hope you will grow further and fulfill not only Indians requirements but for rest of the world also. All the best.
You should give an exchange offer to the customers so that the customers will have a choice to dispose off their old furniture in order to go for new. Keep this in mind. Your business will do well.
Hi Herman, thank you so much for the valuable suggestion but currently we do not have any such exchange option. We will surely take this as feedback and forward this to our relevant team to look into this so that we may come up with such offers in the near future. ^Vanishree
I purchased bed and mattress from wakefit two years ago and it turns out the best decision. Dear wakefit team, Please enter into smart furniture section and customized home furnishing
Hi Shaurya, nothing makes us happier than seeing our patrons satisfied. Thank you so much for the positive review. We shall endeavor to keep this up and also we will forward this valuable suggestion to our relevant team to consider this in the coming days, we will surely work on the suggestion provided, and hope to serve you soon in the future, happy sleeping! ^Vanishree
August 7 Tarik ko main kam start Kiya sir contractor Kai under main .. labour ka tabvi sir majhe bohat hi Acha laga kam or Mai ami khus hu ki itna a6a ak company mai kam karta hu Thank you sir 🙏
Because of him the mattress are soo good in quality and comfortable 😌 I like the word 0 plastic and recycling♻ 🙏 That the reason you make unique affordable
We're overjoyed to receive compliments and appreciation from you. Thank you so very much. We will strive hard to serve our customers better always. ^Vanishree
Wonderful Mr Ankit Garg. Really your an inspiration to youth. I got a chance to purchase made in india sofa from wakefit but i am not happy with products its creating back pain :). Please have a look into it and encourage me to buy more products from wakefit. Please get back to me soon as my kid want sofa but due to this issue i have to buy new one. I hope wakefit can understand customer issue on top priority. Thanks all the best wakefit. #wakefit @Wakefit
Hi Naresh, we are sorry to hear about your experience, and in order to make things right for you, we ask that you fill out the form below with the required information. We wish to keep all of your information confidential. docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0 ^Vanishree
Super impressive work Ankit and Chaitanya :-) ... being a huge furniture making enthusiast was in awe the whole time I was watching the video and the machineries working \m/
Hi, we are sorry to hear such feedback. If you have any unresolved concerns with us. We request you to share your order/contact details by filling out this form so that we can check and assist you. docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform ^Parvez
I am from Puducherry...we are doing furniture business...would like to associate with wake fit for B2B business... What is the process. In fact i am using wake fit matres which is good quality... Keep it up😊
Hi Ramaswamy, we request you fill out the form below with the required information so that we can share it with the relevant team. We wish to keep all of your information confidential. docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0 ^Parvez
Hats off to your Mr. Anikit Garg for giving quality products at affordable price. I was waiting for Ikea to get that benefit. But now that I have had a feel of Wakefit products, I have become a big fan of Wakefit. May Wakefit grow not only in our country but also abroad. Best wishes to you and your team.
Hi Sridhar, we're overjoyed to receive compliments and appreciation from you. Nothing makes us happier than seeing our patrons satisfied. Thank you so much for the positive review. We shall endeavor to keep this up. Keep the positive reviews coming, happy sleeping! ^Vanishree
Great to see your manufacturing quality furniture. I am into furniture business for last 15 years. I am interested doing business with you. Kindly provide contact details.
Hi, thank you for contacting Wakefit regarding the retail outlet request. We request you to kindly fill out the below form with the contact details so that we can forward the details to the concerned team. We wish to keep all of your information confidential. docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0 ^Hari
My order was supposed to be delivered a week ago, but it still shows that its in production, not even shipped yet. Its a shame that the customer support team has no clue on how they can actually help the customers. If the service and response time is this bad even before delivering the product, I cant even imagine how bad the after sale service would be !!
Exactly, my case is even worse. The delivery agent came in a big truck and was asking me to arrange a tempo on my own expense if I wanted the delivery, I made him talk to the customer care executive and he asked him to bring the sofa in small vehicle but later he went off and made up a false story that the sofa couldn't be delivered because the staircase was too narrow and after more than a month it's still not delivered to me, have had thousands of call with the customer care all the know to say sorry and sorry but to resolution, they just don't have any information. I wonder what a pain it will be if I'll have to avail warranty if this is delivered.
Absolutely fed up with @Wakefit! Their service is a complete letdown. Ordered a sofa and dining table as per their salesperson's assurance for delivery by 6th August. Guess what? It's the 11th and still no sign of my furniture! Tried reaching out to their 'helpful' team, but all I got was empty promises and no solutions. This is beyond ridiculous
Please try to have delivery enable across towns of India, I struggling to order sofa for my home town, actually we 3 sofas requirements if delivery can possible and I trust wakefit products quality and support. I was able to buy products only from Hyderabad and I'm one of the happy customer of wakefit.
Hi Jayachandra, we understand your concern here, and thanks for bringing it to our attention. Kindly help us with the Pincode and we ask that you fill out the form below with the required information. We wish to keep all of your information confidential. docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0 ^Hari
Don't get fooled by factory visuals; they are eyewash. Place the order and they will sit on it. They update shipping details immediately, but do not ship the product even after the delivery date passes, it will still be in production when you will follow up. You keep them reminding. For every request you make...they will ask 72 hours to respond. Even if you make cancellation request, they are so lethargic in their approach, they will ask for 72 hours for that. No communication effort is made by them. you only will have to keep following them and beg for the product for which you have already paid. If you are not believing me, experience yourself.
Hi, we’re sorry to hear about a less than satisfactory experience with us and apologize for the issue caused. We request you to help us with the order ID details or fill out the form below with the required information so that we take the necessary steps to align a dedicated case manager to assist you in resolving your concern. docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0 ^Ashwini
I also face this situation.... Currently.. Pick up date...& time Schedule.. Then suddenly cancel.... Even replace product.... Not arriving...product delivery delay in expected day later.
They say something and do something else. Have been waiting for more than a month to receive my ordered products after paying for products and also paid for logistics. No one in their customer care knows anything about the product status and always ask to wait for 24/48/72 hours. Do business with Wakefit if you have a lot of patience and tolerance...
Hi Srinivasan, we understand that you're eagerly waiting for the delivery and we sincerely apologize for the delay caused. It was never our intention to make you wait. Please be assured that we are closely following up on the issue. The callback is already in place, and our case manager will contact you shortly to share an update on the delivery. Request your patience & understanding in this regard. ^Madhusudan
Hi Vinay, we understand and share your disappointment that our products are not currently available in all cities. Please accept our sincere apologies for any inconvenience this may have caused. We genuinely appreciate your feedback and want to assure you that expanding our reach to serve more customers is a priority for us. You may share your pin code and the product you are looking to purchase. ^Parvez
Hi Vivek, we are very sorry for the mix-up with your order and any inconvenience it has caused. We know a delay like this can be very upsetting. We request you to kindly fill the below form so that we can check and assist you further. docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0 ^Hari
Hi Rajesh, thanks for connecting with us. We would request you to kindly let us know which furniture product you are looking for so that we can check and assist you accordingly. Also, you can check the material used in any of the furniture we are selling on the website specification page. The link for the website is given below. www.wakefit.co ^Vanishree
Hi Shabana, thank you for sharing your feedback with us. We appreciate your input, and we take your concerns about the delivery service seriously. Please be assured that we are actively working on improvements to enhance the overall customer experience. ^Madhusudan
Hi Sushant, surely we will pass on this feedback to the relevant team however, please help us with the product you are looking for and the Pincode as well, so that we can check and assist you accordingly. ^Vanishree
Largest Factory is fine but they are not able to deliver any product on time. Even for a small painting they takes 40 days delivery time. Their staff is amazing because they always take 72 hours to get an update from the same location and staff training is also amazing they always tell that there is some technical issue on server side but somebody should told them that this line will not work to the same customer again.
Hi, thank you for sharing your feedback, and we are truly sorry to hear that the product did not meet your expectations. We take pride in offering high-quality products, and it’s disappointing to learn that we have fallen short in your case. Could you please share the specific issues you're facing with the product to ensure that we do better in the future. We request you to share your order/contact details by filling out this form so that we can check and assist you. docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform ^Tanzeer
Hi, we see that the assigned case manager has already reached out to you regarding your concern. We kindly ask for your patience and understanding, and request that you allow us some time to follow up with further updates. ^Tanzeer
Hi, after ordering the product, there was no action from your end for 22 days. I had to raise an escalation to even get a call. When I finally got a response, I was asked to wait an additional 3 days just for an update on where my order is. It’s disappointing that it takes so long just to provide a basic status update. Could you please tell me how much more patience is expected from your customers?
Hi, we’re sorry to hear about your experience, and we truly want to make things right for you. To help us do so, we kindly ask that you fill out the form below with the necessary information. Please know that we are committed to keeping all of your details confidential. ^Tanzeer docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform
Hi Abhishek, we are very sorry to know about it. We would also like to inform you that all our product goes through a stringent quality check procedure and we ensure that we deliver quality products to our customers. If you have any concerns related to any products purchased we ask that you fill out the form below with the required information. We wish to keep all of your information confidential. ^Rimple
Yes I agree their matresses are made of good quality but wooden beds are made of poor quality. They are joining piece of wooden blocks to make the long bar of wood. Quality is very bad. I am commenting after usage of one year. Their beds won't last more than 3 years
Hi Sai, we are sorry to hear about your experience with the wooden bed, and in order to make things right for you, we ask that you fill out the form below with the required information. We wish to keep all of your information confidential. docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0 ^Rimple
Hi, we are sorry to hear about your experience, and in order to make things right for you, we ask that you fill out the form below with the required information. We wish to keep all of your information confidential. docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0 ^Vanishree
Hi Vijay, we are sorry to hear about your experience, and in order to make things right for you, we ask that you fill out the form below with the required information. We wish to keep all of your information confidential. docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0 ^Rimple
@@Wakefit i had already called your customer care number, they said they don't have installation and un installation service while shifting home, I had to buy services from local carpenters, they charged hefty and also it was difficult for them to assemble it.
Hi Vijay, we understand your concern and apologize for being able to assist you with the concern. Unfortunately, currently, we provide installation service only at the time of delivery and we do not provide relocation installation service. Had there been an option we would have surely assisted you. Please be assured that we have shared the suggestion with the concerned team. ^Pooja
Hi, thank you for reaching out to us. Yes, the experience center in Gurgaon is open. You can visit and experience the products. Thanks! www.wakefit.co/static/store-locator ^Rimple
My experience has not been good with wakefit mattress. It hasn't solved the purpose despite speaking to team. Honestly, the concern was not addressed. Will be more than happy to share my concern with the team if need be before I go ahead buying another brand. All the best for the furniture division though.
Hi Munish, apologies for the experience you have had. Please help us with the order details of yours by filling out this form if you have any unresolved concerns, and this is not what we want our customers to go through. We shall certainly look into this and take necessary actions at the earliest. docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0 ^Vanishree
Hi Ravijee, we are sorry about this disappointment, but as per checking our records, we have approved the part replacement and will get delivered in the given pincode at your address. We would request you to please allow us some time, so that the case manager shall check and update you further on this accordingly. ^Vanishree
Hi Ravijee, upon checking we see that the case manager is following up with the team for the resolution and you shall receive an update today on utmost priority. Please be assured that we will provide you with an apt resolution. ^Pooja
Hi Kamlesh, nothing makes us happier than seeing our patrons satisfied. Thank you so much for the positive review. We shall endeavour to keep this up. About the logistic issue which you have faced, we are really sorry and this is certainly not the experience we wanted you to have, and we apologize for the inconvenience you had to endure. We will forward this feedback to the relevant logistic team and we shall endeavor to improve our services and will make every effort to avoid similar incidents in the future. ^Vanishree
Hi Ryan, thank you for reaching out to Wakefit! Please let us know which product you are referring to and do share your location pincode for further assistance. ^Apoorva
Hi Ryan, we can completely understand your concern but unfortunately, the furniture products are serviceable only in certain pin codes as of now. We are working on our supply chain to extend the delivery services in more pin codes in the coming days. Kindly stay tuned to our social media pages for more updates. ^Apoorva
Hey, wakefit aap se deal karna regarding acacia wood and also furniture shop agar aap ko interest h toh we both grow well and dominate others by our products and quality price thank you...
Hi Abdul, thanks for getting in touch with us, we have shared this to our concerned team and our team will get connected in case of any requirements. Thanks, team wakefit!! ^Vanishree
Hi, thanks for connecting with us. But unfortunately, we do not have such an option for the franchise. We would request your kind understanding. ^Vanishree
Hi Vipin, we understand that you want a service for your products. We request you to share your order/contact details by filling out this form so that we can check and assist you. docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0 ^Parvez
Ordered an L shape napper sofa from wakefit on 23th Oct,2022 and today it's 27th Nov,2022 and I am writing this as a frustrated customer because the sofa is still not delivered. The delivery agent came with a big truck and denied me door step delivery instead he was asking me to arrange a tempo to take the sofa to my house on my expense then what is the free delivery for? The customer care executive asked the delivery agent to come in a small vehicle but to my surprise the delivery agent later made up a false story that the sofa couldn't be delivered as the staircase was narrow. Sofa is still lying in the warehouse after more than a month. Kindly deliver the sofa to me.
Hi Atif, we apologize for the hassle caused, and equipping you with an unpleasant experience is not something we are committed to. Please have faith, we will surely assist you with a resolution. We would request you to please fill out the form below with the required information so that we can check and assist you accordingly. We wish to keep all of your information confidential. docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0 ^Karthik
Please note that the delay was anticipated early in-advance and I had called the customer executive on October 16 as the item reached by nearest hub on 14th of October and there were no further updates. Even after that no action was taken up. Its so much dissatisfied to let you guys know that the service you provide as customer service as well as delivery related is really bad. It's not the first bad experience that I'm facing. The item ordered is a bed which is a necessity as I have a baby who is just completed 100 days. Believing your product I had ordered and it looks like the worst decision for me. Due to your bad management and service I'm being suffering. Now my baby, the mother and myself all have to sleep on floor for last couple of days.
Hi Vysakh, we want to assure you that our primary goal is to provide you with the best service possible. However, the order was canceled from your end before the product could be delivered. Please accept our apologies for the delay. ^Parvez
Hi Bhavya, we are sorry to hear about your experience, and in order to make things right for you, we ask that you fill out the form below with the required information. We wish to keep all of your information confidential. docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0 ^Vanishree
Hello Wakefit Team, Please be informed i ajbe orderd sofa from you ... Committed date of delivery was 08th Dec , however shock to see delivery date has been changed to 17th Dec without any proper information.. can u guys pls help me out bu delivering on priority..
Hi, we sincerely apologize for the delay in delivering your order. We understand the importance of receiving your purchase in a timely manner. In order to make things right for you, we ask that you fill out the form below with the required information. We wish to keep all of your information confidential. docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0 ^Ashwini
Hi Raji, we can completely understand your requirement but we would like to inform you that currently our furniture products such as sofa, wardrobe, study tables etc are not launched to all the pin codes PAN India. Please note that we are working on this to extend the serviceability to more pin codes in the coming days. We would request your kind understanding in this regard. ^Vanishree
It's been 23 days now since I ordered, still there's no update about the product delivery. Payment was done in advance, but neither I can cancel the order and get my refund nor I have received my order.The customer support team is clueless and can't help customers except saying, "We are sorry, you please wait for a few more days". Worst ever online shopping experience!
Hi Jeevan, we are really very sorry to hear about your experience, and in order to make things right for you, we ask that you fill out the form below with the required information. We wish to keep all of your information confidential. Also, once the order details are shared we will get this checked on priority and have someone reach out to you on call shortly. docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0 ^Vanishree
Exactly poor service, worst decision, it's more than 20 days since we have ordered and made the payment. And infinite follow ups. The solution I get is an apology from their random executives. I will never recommend this to anyone
Hi Meenakshi, we know you are disappointed with us not being able to have your product delivered as promised and we are sorry for keeping you waiting. In order to make things right for you, we ask that you fill out the form below with the required information. We wish to keep all of your information confidential. docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0 ^Apoorva
Just marketing largest furniture factory is of no use. I ordered a sofa on Oct 9th 2022 and paid online. Here CEO says they manufacture 2000 sofas per day. My delivery date is actually 22nd Oct but today they called me up and said it will be delivered by Oct 26 only, that too when I repeatedly chased them for update. My advice to wakefit is don’t fool people by saying you have India’s largest factory which makes no sense to a customer if you take more than 2 weeks time to manufacture and deliver a small 2 seated sofa. Fortunately people who have small manufacturing facility deliver in less time compared to wakefit. Let people know how many orders you are capable to deliver within time frame. 🤨
Hi, we are disheartened to know that you are facing an issue with the order and this is certainly not the kind of experience we wanted you to have. Please accept our sincere apology, we will ensure this issue is resolved amicably. We request you please fill out the form below with the required information. We wish to keep all of your information confidential. docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0 ^Karthik
I am an end user customer of Wake fit. I ordered 3 seater sofa along with other furniture items. It was delayed for a week and even then partial sofa was delivered. I am taking follow up for last 20 days but every time customer care provides fake timelines. That's why Indian startups are not trustworthy. They treat their customer like numbers. I don't care about your mass production and your advertisement. You just loot your customers if you take money and do not deliver items. 100 satisfied customers promote business far more than lot of unsatisfied customers and UA-cam ads. its not WAKEFIT its FAKEFIT.
Hi Sam, we are disheartened to know that the complete order is not delivered to you, we will surely investigate and update you further about the rest of the order. Please fill out the form with the order details to check this further and do the needful on priority. docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0 ^Vanishree
Hi Vijaya Lakshmi, we would like to inform you that the return policy depends on the respective websites. If the order for our mattress is placed on our website then only it comes with 100 days trial period but if the same has been ordered on Amazon, the return period will be as shown on the Amazon website in that product page that is 10 days. ^Vanishree
Hi wakefit, sorry to tell this we bought an orthopedic matress for my mother-in-law but she is saying like she is not comfortable with that matress. We want to return it back can you send us the link where we can return the item
Hi Vijaya Lakshmi, we are sorry about this experience. Please help us with the order details by filling up this below form so that we shall check and assist you further. docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0 ^Vanishree
Hi Sandeep, thank you for reaching out to Wakefit! We would like to inform you that we do have our own manufacturing unit and currently we do not purchase the sofa for outsourcing. We have taken your request and if there are any requirements our team will get in touch with you. ^Hari
Focus on your delivery first worst delivery ever my product is still i manufacturing process i had booked on 12 aug. And they further delaying from expected date
@Ankit Garg...speech and presentation is good but u should also focus on service part also...dont make customer to suffer after purchase of your product ....N number of calls to executives and only promise we received is 48 hr cycle...so funny ....what you said in this presentation is totally contradictory at ground level service.
Hi Vinodsingh, we are sorry to hear about your experience, in order to make things right for you, we ask that you fill out the form below with the required information. We wish to keep all of your information confidential. docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0 ^Apoorva
Most of the furniture I want to buy from your catalogue are almost always out of stock... So sad you call yourself India's largest furniture factory when you don't even keep enough stock nor carry out timely refill!
Hi, we can completely understand the disappointment here and we are really sorry about this experience. Please fill the below form with the product required, pincode and your contact number so that we shall check with our internal team and arrange for a call back to you by one of our sales experts to assist you further. docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0 ^Vanishree
Hi Baisakhi, we are closing your request since we have not received any additional information from you. You can reach out to us at any time. We will be delighted to help you. ^Vanishree
@@Wakefit Hi Vanishree, I did not get notified of your earlier comment, not sure why! But I just filled out the form you sent the link to. I submitted it twice, so, please read the second submission, not the first, and let me know when I can get the items I mentioned, because they're out of stock. Would like to make some purchases for Diwali. Thanks!
![Lp. Сердце Вселенной #60 РОЖДЕНИЕ ЛОЛОЛОШКИ [Финал] • Майнкрафт](http://i.ytimg.com/vi/YoR0pAV9FVQ/mqdefault.jpg)
I see German and Italian machinery, great to see you are investing in quality of your products by using top notch machinery.
Really happy to know that the company from whom I have been buying products for past 4-5 years has scaled this much. Happy and proud of you guys. No wonder, word of mouth from early buyers and happy customers like us are enabling you to grow in the right direction. Given an opportunity, would love to visit your factory and see the process and buy more things !!
Hi Vignesh, nothing makes us happier than seeing our patrons satisfied. Thank you so much for the positive review. We shall endeavor to keep this up. Unfortunately, currently, we do not have an option of factory visits however we will surely share this suggestion with our team.
^Pooja
4:41 vision of the company is to be the most loved home solutions company
Very happy to see Wakefit growing. I have been a Wakefit customer for 5 years. I have bought mattresses, pillows, fitted sheets, and a computer table. I have recommended wakefit products to many of my friends. One of my friends mentioned that they faced issues in getting the products delivered at the right time.
Thank you so very much Reshmi for being our valued customer. The delivery issue faced by one of your friends is one of those rare instances. We sincerely request you not to make any decision based on this experience as we would never want that our customers suffer in any manner, and we will make every effort to rectify such issues as quickly as possible. We promise that if you give us the chance to serve you, we will not disappoint you. You can surely ask them to reach out to us on 9883333123, we shall check the issue and assist them accordingly if the issue is still unresolved.
^Vanishree
@@Wakefit Its not rare instance , i am facing this thing with every order. You are taking 40 days to deliver a small painting. If you want i can paste 3-4 order of mine and friends which you didn't deliver on time and its not 2-3 days delay it is more than 15 days delay.
I am so proud to be an employee of this organization, Wakefit Superb |
Wt can I do for get a job in this company
Hi, welcome to Wakefit! Please click on the below link for any job-related queries.
wakefit.skillate.com/
^Rimple
This is great, thanks for making in India 👌
Thank you Ankit for delivering quality product...
Excellent Furniture. Very impressed .
Very professional.... Congratulations sir
मै अंकित सर से मिल चुका हूँ । वह हमेसा simple रहते है उनका पहन ने का तरीका आप चौक जाओगे की ये wakefit का मालिक है । जब भी वह company visit करते है t-shirt & trouser पहने रहते है। उनका वह simplicity मुझे बहत प्रभावित करती है।
मुझे भी मिलवाओ भाई ताकि में उनसे बोल सकू की काम से काम एक आर्डर तो टाइम पर डिलीवर कर दो
Great !
Nicely informed about development, hope you will grow further and fulfill not only Indians requirements but for rest of the world also.
All the best.
Just superb. Keep rocking!!
Wish you all the very best and for your success
You should give an exchange offer to the customers so that the customers will have a choice to dispose off their old furniture in order to go for new. Keep this in mind. Your business will do well.
Hi Herman, thank you so much for the valuable suggestion but currently we do not have any such exchange option. We will surely take this as feedback and forward this to our relevant team to look into this so that we may come up with such offers in the near future.
^Vanishree
Best In The World !
A GREAT FACTORY !
Keep building ❤ take😊 pride in building
Most wonderful modern furniture making process
I purchased bed and mattress from wakefit two years ago and it turns out the best decision.
Dear wakefit team, Please enter into smart furniture section and customized home furnishing
Hi Shaurya, nothing makes us happier than seeing our patrons satisfied. Thank you so much for the positive review. We shall endeavor to keep this up and also we will forward this valuable suggestion to our relevant team to consider this in the coming days, we will surely work on the suggestion provided, and hope to serve you soon in the future, happy sleeping!
^Vanishree
Very professional …Applaudable! Congratulations to you and professional team, Ankit
Really happy to know that the company
Your good upholstery work I like 👍 because I am also sofamaker upholsterer
August 7 Tarik ko main kam start Kiya sir contractor Kai under main .. labour ka tabvi sir majhe bohat hi Acha laga kam or Mai ami khus hu ki itna a6a ak company mai kam karta hu Thank you sir 🙏
Sir very good. Please mere 2 order ruke hue hain usko aap jldi bnwa do mein aapka bht aabhari rhunga. Ya mere paise dilwa do. Please
Because of him the mattress are soo good in quality and comfortable 😌
I like the word 0 plastic and recycling♻ 🙏
That the reason you make unique affordable
We're overjoyed to receive compliments and appreciation from you. Thank you so very much. We will strive hard to serve our customers better always.
^Vanishree
Wonderful Mr Ankit Garg. Really your an inspiration to youth. I got a chance to purchase made in india sofa from wakefit but i am not happy with products its creating back pain :). Please have a look into it and encourage me to buy more products from wakefit. Please get back to me soon as my kid want sofa but due to this issue i have to buy new one. I hope wakefit can understand customer issue on top priority. Thanks all the best wakefit. #wakefit @Wakefit
Hi Naresh, we are sorry to hear about your experience, and in order to make things right for you, we ask that you fill out the form below with the required information. We wish to keep all of your information confidential.
docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0
^Vanishree
Great 👍 👌
I will buy wake fit since it manufactures in my state
Ankit sir ur a motivation to the Youth. Good & Enterprising💌
Hi! 👋 Do you purchase wooden furniture (teak wood door, door frame, home temple, etc.) in bulk from outside sources?😊
Super impressive work Ankit and Chaitanya :-) ... being a huge furniture making enthusiast was in awe the whole time I was watching the video and the machineries working \m/
big company bhai nice!
Impressive but don't forget to maintain the quality of products all the time.
Hi, we are sorry to hear such feedback. If you have any unresolved concerns with us. We request you to share your order/contact details by filling out this form so that we can check and assist you.
docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform
^Parvez
Last year I bought one 3 door Almirah in a pocket friendly pricing. Other brands were too costly in same segment.
I am from Puducherry...we are doing furniture business...would like to associate with wake fit for B2B business... What is the process. In fact i am using wake fit matres which is good quality... Keep it up😊
Hi Ramaswamy, we request you fill out the form below with the required information so that we can share it with the relevant team. We wish to keep all of your information confidential.
docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0
^Parvez
Hats off to your Mr. Anikit Garg for giving quality products at affordable price. I was waiting for Ikea to get that benefit. But now that I have had a feel of Wakefit products, I have become a big fan of Wakefit. May Wakefit grow not only in our country but also abroad. Best wishes to you and your team.
Hi Sridhar, we're overjoyed to receive compliments and appreciation from you. Nothing makes us happier than seeing our patrons satisfied. Thank you so much for the positive review. We shall endeavor to keep this up. Keep the positive reviews coming, happy sleeping!
^Vanishree
Great to see your manufacturing quality furniture. I am into furniture business for last 15 years. I am interested doing business with you. Kindly provide contact details.
How to approach for those who wants to open retail outlet for your brand?
Hi, thank you for contacting Wakefit regarding the retail outlet request. We request you to kindly fill out the below form with the contact details so that we can forward the details to the concerned team. We wish to keep all of your information confidential.
docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0
^Hari
Superb!!
Good work.
My suggestion:
Start manufacturing Stainless Steel 304 MADE FURNITURES too.
Which design sofware are you used for cutting sizes of wood panel.
My order was supposed to be delivered a week ago, but it still shows that its in production, not even shipped yet. Its a shame that the customer support team has no clue on how they can actually help the customers. If the service and response time is this bad even before delivering the product, I cant even imagine how bad the after sale service would be !!
Exactly, my case is even worse. The delivery agent came in a big truck and was asking me to arrange a tempo on my own expense if I wanted the delivery, I made him talk to the customer care executive and he asked him to bring the sofa in small vehicle but later he went off and made up a false story that the sofa couldn't be delivered because the staircase was too narrow and after more than a month it's still not delivered to me, have had thousands of call with the customer care all the know to say sorry and sorry but to resolution, they just don't have any information. I wonder what a pain it will be if I'll have to avail warranty if this is delivered.
Absolutely fed up with @Wakefit! Their service is a complete letdown. Ordered a sofa and dining table as per their salesperson's assurance for delivery by 6th August. Guess what? It's the 11th and still no sign of my furniture! Tried reaching out to their 'helpful' team, but all I got was empty promises and no solutions. This is beyond ridiculous
Good for the morning
Very nice
Please try to have delivery enable across towns of India, I struggling to order sofa for my home town, actually we 3 sofas requirements if delivery can possible and I trust wakefit products quality and support. I was able to buy products only from Hyderabad and I'm one of the happy customer of wakefit.
Hi Jayachandra, we understand your concern here, and thanks for bringing it to our attention. Kindly help us with the Pincode and we ask that you fill out the form below with the required information. We wish to keep all of your information confidential.
docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0
^Hari
Don't get fooled by factory visuals; they are eyewash. Place the order and they will sit on it. They update shipping details immediately, but do not ship the product even after the delivery date passes, it will still be in production when you will follow up. You keep them reminding. For every request you make...they will ask 72 hours to respond. Even if you make cancellation request, they are so lethargic in their approach, they will ask for 72 hours for that. No communication effort is made by them. you only will have to keep following them and beg for the product for which you have already paid. If you are not believing me, experience yourself.
Hi, we’re sorry to hear about a less than satisfactory experience with us and apologize for the issue caused. We request you to help us with the order ID details or fill out the form below with the required information so that we take the necessary steps to align a dedicated case manager to assist you in resolving your concern.
docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0
^Ashwini
I also face this situation.... Currently.. Pick up date...& time Schedule.. Then suddenly cancel.... Even replace product.... Not arriving...product delivery delay in expected day later.
Dont spread fake news. There is no problem with my order😊
Truly fantastic !
Ankit ji 👍
If you are manufacturing large quantity of furniture where would get the wood unless you plant them & it would be available after 25 or more years.
They say something and do something else. Have been waiting for more than a month to receive my ordered products after paying for products and also paid for logistics. No one in their customer care knows anything about the product status and always ask to wait for 24/48/72 hours. Do business with Wakefit if you have a lot of patience and tolerance...
Hi Srinivasan, we understand that you're eagerly waiting for the delivery and we sincerely apologize for the delay caused. It was never our intention to make you wait. Please be assured that we are closely following up on the issue. The callback is already in place, and our case manager will contact you shortly to share an update on the delivery. Request your patience & understanding in this regard.
^Madhusudan
i am really unhappy, dispite been such a big factory, they are still not delivering in most of the cities in India
Hi Vinay, we understand and share your disappointment that our products are not currently available in all cities. Please accept our sincere apologies for any inconvenience this may have caused. We genuinely appreciate your feedback and want to assure you that expanding our reach to serve more customers is a priority for us. You may share your pin code and the product you are looking to purchase.
^Parvez
👍👍👍👍Please collect the waste ply from interior contractor so as to avoid litering here & there and resources not to get waste....
Why are factories only allowed in TamilNadu? But not in other states.
Cheap labour
Can you please enable Pan-India Shipping?
Vietnam is making and supply machines for furniture manufacturing . Vietnam is so far ahead in technology.? Wow.
I think my order is lost somewhere in that huge factory, they can’t seem to find it and deliver, they have been looking for a month
Hi Vivek, we are very sorry for the mix-up with your order and any inconvenience it has caused. We know a delay like this can be very upsetting. We request you to kindly fill the below form so that we can check and assist you further.
docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0
^Hari
Good
why you dont ship to north india?
Are you giving stock in the company directly i want 5lacks stock
Sir Telangana Hyderabad me company hai kya
Life time 🌍😘🕊️🫶
Which type of material you are using in furniture MDF or wood
Hi Rajesh, thanks for connecting with us. We would request you to kindly let us know which furniture product you are looking for so that we can check and assist you accordingly. Also, you can check the material used in any of the furniture we are selling on the website specification page. The link for the website is given below.
www.wakefit.co
^Vanishree
Wakeefit- yeah- you made excellent . =)
Bought an electric recliner which is very comfortable but the service is slow .. please work on it..
Hi Shabana, thank you for sharing your feedback with us. We appreciate your input, and we take your concerns about the delivery service seriously. Please be assured that we are actively working on improvements to enhance the overall customer experience.
^Madhusudan
Kindly increase your delivery distribution in U.P.(Kanpur)
Hi Sushant, surely we will pass on this feedback to the relevant team however, please help us with the product you are looking for and the Pincode as well, so that we can check and assist you accordingly.
^Vanishree
Can we give sunlight to this mattress
Largest Factory is fine but they are not able to deliver any product on time. Even for a small painting they takes 40 days delivery time. Their staff is amazing because they always take 72 hours to get an update from the same location and staff training is also amazing they always tell that there is some technical issue on server side but somebody should told them that this line will not work to the same customer again.
Hi, thank you for sharing your feedback, and we are truly sorry to hear that the product did not meet your expectations. We take pride in offering high-quality products, and it’s disappointing to learn that we have fallen short in your case. Could you please share the specific issues you're facing with the product to ensure that we do better in the future. We request you to share your order/contact details by filling out this form so that we can check and assist you.
docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform
^Tanzeer
@@Wakefit submitted the form , please check
Hi, we see that the assigned case manager has already reached out to you regarding your concern. We kindly ask for your patience and understanding, and request that you allow us some time to follow up with further updates.
^Tanzeer
Hi, after ordering the product, there was no action from your end for 22 days. I had to raise an escalation to even get a call. When I finally got a response, I was asked to wait an additional 3 days just for an update on where my order is. It’s disappointing that it takes so long just to provide a basic status update. Could you please tell me how much more patience is expected from your customers?
Hi, we’re sorry to hear about your experience, and we truly want to make things right for you. To help us do so, we kindly ask that you fill out the form below with the necessary information. Please know that we are committed to keeping all of your details confidential.
^Tanzeer
docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform
Ankit : Our house has 4 mattresses from Wakefit but your wooden furniture quality is not so good so we have stuck to mattresses only :)
Hi Abhishek, we are very sorry to know about it. We would also like to inform you that all our product goes through a stringent quality check procedure and we ensure that we deliver quality products to our customers. If you have any concerns related to any products purchased we ask that you fill out the form below with the required information. We wish to keep all of your information confidential.
^Rimple
Yes I agree their matresses are made of good quality but wooden beds are made of poor quality. They are joining piece of wooden blocks to make the long bar of wood. Quality is very bad. I am commenting after usage of one year. Their beds won't last more than 3 years
Hi Sai, we are sorry to hear about your experience with the wooden bed, and in order to make things right for you, we ask that you fill out the form below with the required information. We wish to keep all of your information confidential.
docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0
^Rimple
everyday 5000 beds, 2000 sofa, 3000 dining table, wow par maine to 1 hi sofa order kiya tha, mila nahi abhi tak
Hi, we are sorry to hear about your experience, and in order to make things right for you, we ask that you fill out the form below with the required information. We wish to keep all of your information confidential.
docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0
^Vanishree
No after sale support for installation while shifting home is a big concern for buyers 🙁
Hi Vijay, we are sorry to hear about your experience, and in order to make things right for you, we ask that you fill out the form below with the required information. We wish to keep all of your information confidential.
docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0
^Rimple
@@Wakefit i had already called your customer care number, they said they don't have installation and un installation service while shifting home, I had to buy services from local carpenters, they charged hefty and also it was difficult for them to assemble it.
Hi Vijay, we understand your concern and apologize for being able to assist you with the concern. Unfortunately, currently, we provide installation service only at the time of delivery and we do not provide relocation installation service. Had there been an option we would have surely assisted you. Please be assured that we have shared the suggestion with the concerned team.
^Pooja
@@Wakefit you are a cheat organization. I complained regarding defective part. Your customer care is denying and keep transferring my call.
Happy for human but sad for nature🫡
Sir can you do school furnitures for us ..
is your experience store in Gurgaon open
Hi, thank you for reaching out to us. Yes, the experience center in Gurgaon is open. You can visit and experience the products. Thanks!
www.wakefit.co/static/store-locator
^Rimple
I seen wakefit sleep mattress unboxing video as your providing plastic knife to cut covering provide the wooden knife
Hi Sandip, thank you for the suggestion we shall certainly share the same with the team. Have a great day ahead.
^Pooja
My experience has not been good with wakefit mattress. It hasn't solved the purpose despite speaking to team. Honestly, the concern was not addressed. Will be more than happy to share my concern with the team if need be before I go ahead buying another brand. All the best for the furniture division though.
Hi Munish, apologies for the experience you have had. Please help us with the order details of yours by filling out this form if you have any unresolved concerns, and this is not what we want our customers to go through. We shall certainly look into this and take necessary actions at the earliest.
docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0
^Vanishree
I guarantee they will never solve your problem.
Hi Ravijee, we are sorry about this disappointment, but as per checking our records, we have approved the part replacement and will get delivered in the given pincode at your address. We would request you to please allow us some time, so that the case manager shall check and update you further on this accordingly.
^Vanishree
@@Wakefit no update received still now
Hi Ravijee, upon checking we see that the case manager is following up with the team for the resolution and you shall receive an update today on utmost priority. Please be assured that we will provide you with an apt resolution.
^Pooja
Good quality good product
Hi Siddu, we're overjoyed to receive compliments and appreciation from you. We will strive hard to serve you better always.
^Vanishree
I have purchased Mattress , quality is very good but delivery through blue dart is very bad . Please improve it by replacing other one.
Hi Kamlesh, nothing makes us happier than seeing our patrons satisfied. Thank you so much for the positive review. We shall endeavour to keep this up. About the logistic issue which you have faced, we are really sorry and this is certainly not the experience we wanted you to have, and we apologize for the inconvenience you had to endure. We will forward this feedback to the relevant logistic team and we shall endeavor to improve our services and will make every effort to avoid similar incidents in the future.
^Vanishree
Why don't you deliver in Kerala especially when u manufacture in TN?
Hi Ryan, thank you for reaching out to Wakefit! Please let us know which product you are referring to and do share your location pincode for further assistance.
^Apoorva
I am looking for your sofas at 686670
Hi Ryan, we can completely understand your concern but unfortunately, the furniture products are serviceable only in certain pin codes as of now. We are working on our supply chain to extend the delivery services in more pin codes in the coming days. Kindly stay tuned to our social media pages for more updates.
^Apoorva
2 min silence for How many trees are they cutting for it ?
Hey, wakefit aap se deal karna regarding acacia wood and also furniture shop agar aap ko interest h toh we both grow well and dominate others by our products and quality price thank you...
Hi Abdul, thanks for getting in touch with us, we have shared this to our concerned team and our team will get connected in case of any requirements. Thanks, team wakefit!!
^Vanishree
I want to take franchise of your company what is the process I am from Hyderabad
Hi, thanks for connecting with us. But unfortunately, we do not have such an option for the franchise. We would request your kind understanding.
^Vanishree
Sir company kha h
Hamko polish work chahiye
Hi Vipin, we understand that you want a service for your products. We request you to share your order/contact details by filling out this form so that we can check and assist you.
docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0
^Parvez
👍
Which country does this company belong to?
Hi Aniket, Wakefit is India's leading home solutions company. Please use the link to find more details about our company.
www.wakefit.co/
^Parvez
Ordered an L shape napper sofa from wakefit on 23th Oct,2022 and today it's 27th Nov,2022 and I am writing this as a frustrated customer because the sofa is still not delivered. The delivery agent came with a big truck and denied me door step delivery instead he was asking me to arrange a tempo to take the sofa to my house on my expense then what is the free delivery for? The customer care executive asked the delivery agent to come in a small vehicle but to my surprise the delivery agent later made up a false story that the sofa couldn't be delivered as the staircase was narrow. Sofa is still lying in the warehouse after more than a month. Kindly deliver the sofa to me.
Hi Atif, we apologize for the hassle caused, and equipping you with an unpleasant experience is not something we are committed to. Please have faith, we will surely assist you with a resolution. We would request you to please fill out the form below with the required information so that we can check and assist you accordingly. We wish to keep all of your information confidential.
docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0
^Karthik
Kya hme bhi kam milega riplae now
Please note that the delay was anticipated early in-advance and I had called the customer executive on October 16 as the item reached by nearest hub on 14th of October and there were no further updates.
Even after that no action was taken up. Its so much dissatisfied to let you guys know that the service you provide as customer service as well as delivery related is really bad. It's not the first bad experience that I'm facing.
The item ordered is a bed which is a necessity as I have a baby who is just completed 100 days. Believing your product I had ordered and it looks like the worst decision for me.
Due to your bad management and service I'm being suffering. Now my baby, the mother and myself all have to sleep on floor for last couple of days.
Hi Vysakh, we want to assure you that our primary goal is to provide you with the best service possible. However, the order was canceled from your end before the product could be delivered. Please accept our apologies for the delay.
^Parvez
And they didnt provide contact no.. of higher authority.
Hi Bhavya, we are sorry to hear about your experience, and in order to make things right for you, we ask that you fill out the form below with the required information. We wish to keep all of your information confidential.
docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0
^Vanishree
Looks good. I am satisfied with your mattress but not with the furniture ! If you want to export to Europe, I can be helpful. Am based in Germany.
Hello Wakefit Team,
Please be informed i ajbe orderd sofa from you ... Committed date of delivery was 08th Dec , however shock to see delivery date has been changed to 17th Dec without any proper information.. can u guys pls help me out bu delivering on priority..
Hi, we sincerely apologize for the delay in delivering your order. We understand the importance of receiving your purchase in a timely manner. In order to make things right for you, we ask that you fill out the form below with the required information. We wish to keep all of your information confidential.
docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0
^Ashwini
Kya apko woods chahiye ye sab banane ke liye
Its a shame wakefit is not available in Kerala. I have been trying to get sofa for my parents and to my shock its not available in Kerala.
Hi Raji, we can completely understand your requirement but we would like to inform you that currently our furniture products such as sofa, wardrobe, study tables etc are not launched to all the pin codes PAN India. Please note that we are working on this to extend the serviceability to more pin codes in the coming days. We would request your kind understanding in this regard.
^Vanishree
Are you in ahmedabad?
It's been 23 days now since I ordered, still there's no update about the product delivery. Payment was done in advance, but neither I can cancel the order and get my refund nor I have received my order.The customer support team is clueless and can't help customers except saying, "We are sorry, you please wait for a few more days".
Worst ever online shopping experience!
Hi Jeevan, we are really very sorry to hear about your experience, and in order to make things right for you, we ask that you fill out the form below with the required information. We wish to keep all of your information confidential. Also, once the order details are shared we will get this checked on priority and have someone reach out to you on call shortly.
docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0
^Vanishree
Exactly poor service, worst decision, it's more than 20 days since we have ordered and made the payment. And infinite follow ups. The solution I get is an apology from their random executives. I will never recommend this to anyone
Hi Meenakshi, we know you are disappointed with us not being able to have your product delivered as promised and we are sorry for keeping you waiting. In order to make things right for you, we ask that you fill out the form below with the required information. We wish to keep all of your information confidential.
docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0
^Apoorva
Just marketing largest furniture factory is of no use. I ordered a sofa on Oct 9th 2022 and paid online. Here CEO says they manufacture 2000 sofas per day. My delivery date is actually 22nd Oct but today they called me up and said it will be delivered by Oct 26 only, that too when I repeatedly chased them for update. My advice to wakefit is don’t fool people by saying you have India’s largest factory which makes no sense to a customer if you take more than 2 weeks time to manufacture and deliver a small 2 seated sofa. Fortunately people who have small manufacturing facility deliver in less time compared to wakefit. Let people know how many orders you are capable to deliver within time frame. 🤨
Hi, we are disheartened to know that you are facing an issue with the order and this is certainly not the kind of experience we wanted you to have. Please accept our sincere apology, we will ensure this issue is resolved amicably. We request you please fill out the form below with the required information. We wish to keep all of your information confidential.
docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0
^Karthik
I am an end user customer of Wake fit. I ordered 3 seater sofa along with other furniture items. It was delayed for a week and even then partial sofa was delivered. I am taking follow up for last 20 days but every time customer care provides fake timelines. That's why Indian startups are not trustworthy. They treat their customer like numbers. I don't care about your mass production and your advertisement. You just loot your customers if you take money and do not deliver items. 100 satisfied customers promote business far more than lot of unsatisfied customers and UA-cam ads. its not WAKEFIT its FAKEFIT.
Hi Sam, we are disheartened to know that the complete order is not delivered to you, we will surely investigate and update you further about the rest of the order. Please fill out the form with the order details to check this further and do the needful on priority.
docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0
^Vanishree
You advertise as 100 day exchange but Amazon is showing just 10 days
Hi Vijaya Lakshmi, we would like to inform you that the return policy depends on the respective websites. If the order for our mattress is placed on our website then only it comes with 100 days trial period but if the same has been ordered on Amazon, the return period will be as shown on the Amazon website in that product page that is 10 days.
^Vanishree
@@Wakefit thanks for your response
You are welcome, Vijaya.
^Rimple
Hi wakefit, sorry to tell this we bought an orthopedic matress for my mother-in-law but she is saying like she is not comfortable with that matress. We want to return it back can you send us the link where we can return the item
Hi Vijaya Lakshmi, we are sorry about this experience. Please help us with the order details by filling up this below form so that we shall check and assist you further.
docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0
^Vanishree
Hii Ankit sir
I'm sofa dizainar , do you need new karigar....
Hi Sandeep, thank you for reaching out to Wakefit! We would like to inform you that we do have our own manufacturing unit and currently we do not purchase the sofa for outsourcing. We have taken your request and if there are any requirements our team will get in touch with you.
^Hari
Focus on your delivery first worst delivery ever my product is still i manufacturing process i had booked on 12 aug. And they further delaying from expected date
@Ankit Garg...speech and presentation is good but u should also focus on service part also...dont make customer to suffer after purchase of your product ....N number of calls to executives and only promise we received is 48 hr cycle...so funny ....what you said in this presentation is totally contradictory at ground level service.
Hi Vinodsingh, we are sorry to hear about your experience, in order to make things right for you, we ask that you fill out the form below with the required information. We wish to keep all of your information confidential.
docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0
^Apoorva
I need a jod sir
Please plant trees.
Most of the furniture I want to buy from your catalogue are almost always out of stock... So sad you call yourself India's largest furniture factory when you don't even keep enough stock nor carry out timely refill!
Hi, we can completely understand the disappointment here and we are really sorry about this experience. Please fill the below form with the product required, pincode and your contact number so that we shall check with our internal team and arrange for a call back to you by one of our sales experts to assist you further.
docs.google.com/forms/d/e/1FAIpQLScPiXO95sly1Y_ETAbvNmD_59jZwIiwTKNI6ImgyBXgy7Vs5g/viewform?vc=0&c=0&w=1&flr=0
^Vanishree
Hi Baisakhi, we are closing your request since we have not received any additional information from you. You can reach out to us at any time. We will be delighted to help you.
^Vanishree
@@Wakefit Hi Vanishree, I did not get notified of your earlier comment, not sure why! But I just filled out the form you sent the link to. I submitted it twice, so, please read the second submission, not the first, and let me know when I can get the items I mentioned, because they're out of stock. Would like to make some purchases for Diwali. Thanks!
Sir me carpenter ka kam krta hu mujhe carpenter ka kam chahiye