Depends which of the 3 methods you're talking about. In the case of Events (for event driven notifications), and Send Notification activities, you'd rely on the same mail-scripts you'd use conventionally to do the attaching. In the case of the Send Email action there's no interface provided to target an attachment so I don't know how I'd do it. That I still have no idea after this much time thinking about it leads me to believe its prohibitively hard (for Send Email action anyway)
I have a problem about sending an email through Custom Actions i n Flow Designer: Since the email templates are stored in the sysevent_email_action, when I selected the output type as A reference field, the choice regarding this table is not available. Could helping me providing some tips? I've discover your channel today and is phenomenal! Kepp up the good work!
I don't understand the problem. Technical help is really best achieved on the ServiceNow Community or SNDevs slack channel where at least you can post screen shots.
Hey Ashish. Your best bet is to start a thread on SnDevs slack, ServiceNow Developer Discord, or ServiceNow community with screenshots. But here's a few possibilities 1 - You're on a REALLY old version of SN 2 - You're not on the Advanced view of the Notifications form 3 - You've got some kind of non-OOB config on the Send When field.
But how to use send notifications action when I need to customize the body notification with flow's data pills? For example, a for in a list of user records and send custom notifications to each of them
Thank you for this video, and I want to ask you, there is no way to send an attachement using flow designer ?
Depends which of the 3 methods you're talking about. In the case of Events (for event driven notifications), and Send Notification activities, you'd rely on the same mail-scripts you'd use conventionally to do the attaching. In the case of the Send Email action there's no interface provided to target an attachment so I don't know how I'd do it. That I still have no idea after this much time thinking about it leads me to believe its prohibitively hard (for Send Email action anyway)
Any thought about triggering an email from an Process Automation Designer build?
I'm sure I will once I get a bit deeper on Process Automation Designer.
I have a problem about sending an email through Custom Actions i n Flow Designer: Since the email templates are stored in the sysevent_email_action, when I selected the output type as A reference field, the choice regarding this table is not available. Could helping me providing some tips? I've discover your channel today and is phenomenal! Kepp up the good work!
I don't understand the problem. Technical help is really best achieved on the ServiceNow Community or SNDevs slack channel where at least you can post screen shots.
Hi Robert,
My instance is not showing the triggered choice for send when field, can you help me how to troubleshoot it
Thanks,
Ashish
Hey Ashish. Your best bet is to start a thread on SnDevs slack, ServiceNow Developer Discord, or ServiceNow community with screenshots. But here's a few possibilities
1 - You're on a REALLY old version of SN
2 - You're not on the Advanced view of the Notifications form
3 - You've got some kind of non-OOB config on the Send When field.
But how to use send notifications action when I need to customize the body notification with flow's data pills? For example, a for in a list of user records and send custom notifications to each of them
I’d use an event in that case because you have parameters beyond the record itself (which is what notifications are optimized for)
Goated