This app is free for anyone who owns a hyena e-bike. Including the Townie Go 7D and the Cruiser Go previously reviewed on the channel. Download the app in the App Store. www.hyena-ebik...
Do shops have the dongle that allows to change the speed limit? In the US it's 20mph per hour. In Europe it's less, but there are countries that allow higher limit. If not, what is the purpose of that dongle that is mentioned in the bike manual?
Adjusting the power level is excellent. I set my power level to 6% to save power and add time. Problem. If you think you are not using the app but have not actually turned it off, it keeps running using your phone ‘s battery with the result my phone battery was very low at the end of the day. I have an extender battery and cannot figure out how to get the app to show the charge level of the extender battery.
This video is very informative. Thank you! The comments are most helpful. Like other commenters, I too had trouble connecting my Townie Go 7D to the app. Turned Bluetooth off and back on, and viola it connected. Very cool app!
I have 2 Jamis ebikes with the Hyena 250 watt. The top battery level light starts flashing red and then both batt level likes flash red and then the assist turns off completely and sometimes will not start back up. Pretty sad for a $2000 bike, makes it kinda usless
Do you have the app to help you diagnose the problem or your local shop should have access to the Hyena dongle. Both with help you find the problem and ultimately find out if it’s a manufacturer defect. The diagnosis with also help the bike company.
@@RiDetroit I'm downloading to my phone now. The big problem is so far I have not been able to find a dealer/shop that has worked on these ebikes as far as the e system goes. Plenty have worked on the bike but never on the E system. I am going thru the list on Jamis website and I have told Jamis how can you sell a $2,000 bike and not have a network of dealers to service it. I am working with Terry's Bike Haus (Great shop to do business with) in Countryside, Illinois since he sells Jamis but has never worked on the E system. He got the dongle from Jamis and he has been great but has never worked on the E system so it's a learning process. He has one of the bikes up and running so far but is waiting on parts for the second which is the worst of the two bikes. The shop I bought them from will not do warranty work on Jamis bikes?????, he did until we had a problem and now he won't do anything for us. Jamis has told me they will stand behind the bike but this has been very frustrating, we just want to ride. Thanks, Mke
On my bike the carrera impel 3 it kicks in when it wants i pedal on i pedal again off like what am i supposed to do no faults or anything on app just confused
Jams shipped out 2 battery trays and 2 crank with the sensor in it and mine seems to be up and running, we will see in time. They did not give him good instructions on how to remove and install the crank sensor and he broke the wire on Karen's bike so they are shipping out a new one today and it should be at the shop on Fridays hopefully. Thanks, Mike
Is there a way to reset the time and distance. It seems to reset itself each day but if you want to do two rides in a day you can't seem to reset the time of the ride or distance.
This App killed my bike as soon as i connected to it,instant Code 84 (Driver Communication Failure),No Drive,No Light`s,just the display flashing,the bike was fine & working great before the app was paired to it,i took it to back to the shop as the bike was only 1 month old,they could not repair it,even a replacement controller could not fix it,a new bike had to be ordered,be very careful with this app !!
@@steviehdgamer3063 Nah mine was dead,they offered me a replacement,but that was gonna be 2 weeks,so i took a refund & built my own for half the price :)
Same. Picked up bike on Monday. Tried updating the firmware and got an Error 84 message which was then followed by an incomplete firmware update message (uu). Bike stopped working within 4 hours of collection.
Do shops have the dongle that allows to change the speed limit? In the US it's 20mph per hour. In Europe it's less, but there are countries that allow higher limit. If not, what is the purpose of that dongle that is mentioned in the bike manual?
Adjusting the power level is excellent. I set my power level to 6% to save power and add time.
Problem. If you think you are not using the app but have not actually turned it off, it keeps running using your phone ‘s battery with the result my phone battery was very low at the end of the day.
I have an extender battery and cannot figure out how to get the app to show the charge level of the extender battery.
thanks, I was wondering what was going on, I live in Glasgow Scotland, but I totally love Detroit.
This video is very informative. Thank you! The comments are most helpful. Like other commenters, I too had trouble connecting my Townie Go 7D to the app. Turned Bluetooth off and back on, and viola it connected. Very cool app!
I just purchased the Dual Sport + 2, and it has the Hyena app as well. Thanks for the video!!
Is there a way to unlock the speed from 20mph to 28mph?
Speed, only shows mph, not to tenth of mile. Mileage is per day, not per trip. You cannot reset it.
Dose this app work for any buke
I was was so excited to see this. Downloaded the app from your link and it will not pair with my brand new Townie go 7D. Any suggestions?
Did you go to the website and go through all the steps? Maybe try turning your Bluetooth off and on.
Finally got it to pair with your help and the guys at the Hall road Trek store! Thank you!
@@RiDetroit what is the website, my bike will not connect either
Trying also to connect our 2022 townie go to the app with no luck. I will try turn Bluetooth on and off. Thanks
I have 2 Jamis ebikes with the Hyena 250 watt. The top battery level light starts flashing red and then both batt level likes flash red and then the assist turns off completely and sometimes will not start back up. Pretty sad for a $2000 bike, makes it kinda usless
Do you have the app to help you diagnose the problem or your local shop should have access to the Hyena dongle. Both with help you find the problem and ultimately find out if it’s a manufacturer defect. The diagnosis with also help the bike company.
@@RiDetroit I'm downloading to my phone now. The big problem is so far I have not been able to find a dealer/shop that has worked on these ebikes as far as the e system goes. Plenty have worked on the bike but never on the E system. I am going thru the list on Jamis website and I have told Jamis how can you sell a $2,000 bike and not have a network of dealers to service it. I am working with Terry's Bike Haus (Great shop to do business with) in Countryside, Illinois since he sells Jamis but has never worked on the E system. He got the dongle from Jamis and he has been great but has never worked on the E system so it's a learning process. He has one of the bikes up and running so far but is waiting on parts for the second which is the worst of the two bikes. The shop I bought them from will not do warranty work on Jamis bikes?????, he did until we had a problem and now he won't do anything for us. Jamis has told me they will stand behind the bike but this has been very frustrating, we just want to ride. Thanks, Mke
can you update the townie go on a laptop ,using the app?
On my bike the carrera impel 3 it kicks in when it wants i pedal on i pedal again off like what am i supposed to do no faults or anything on app just confused
Does this app work with non smart Bosch powered bikes?
It does not.
Jams shipped out 2 battery trays and 2 crank with the sensor in it and mine seems to be up and running, we will see in time. They did not give him good instructions on how to remove and install the crank sensor and he broke the wire on Karen's bike so they are shipping out a new one today and it should be at the shop on Fridays hopefully. Thanks, Mike
Is there a way to reset the time and distance. It seems to reset itself each day but if you want to do two rides in a day you can't seem to reset the time of the ride or distance.
Good question. I’m on it.
This App killed my bike as soon as i connected to it,instant Code 84 (Driver Communication Failure),No Drive,No Light`s,just the display flashing,the bike was fine & working great before the app was paired to it,i took it to back to the shop as the bike was only 1 month old,they could not repair it,even a replacement controller could not fix it,a new bike had to be ordered,be very careful with this app !!
i had the same its a software error its a easy fix if u take it to halfords they reset and update the firmware though there software took 10mins
@@steviehdgamer3063 Nah mine was dead,they offered me a replacement,but that was gonna be 2 weeks,so i took a refund & built my own for half the price :)
Same. Picked up bike on Monday. Tried updating the firmware and got an Error 84 message which was then followed by an incomplete firmware update message (uu). Bike stopped working within 4 hours of collection.
@@CabbageDaddy I took a refund & built my own for a lot less & it`s quicker. Hope you get sorted.
@@ianreynolds1409 Bought through the Cycle to Work scheme so a refund isn't straightforward. It's booked in for repair now so I'll see what happens.