Considering that you perform a real brake maintenance, where the calipers come off, are cleaned and lubricated, the 311$ price is reasonable, especially since it includes a complete inspection.
Just to clarify, that price included all of the inspections, AND the price of the Cabin Air filter, to go along with the tire rotation/swap. I've had some messages about this, and some have not realized that the Cabin Air filter is part of that price.
@@BrantfordKia now that changes everything. It was not clear if the filter was also included so with that being said... 311$ for a real brake service, cabin filter, tire rotation, and general inspection is an amazing price, especially considering you are a electric certified Kia dealership. If you were close to where I live I would go there in a heartbeat for that service, every year.
This is why you should negotiate the service and maintenance intervals in tandem with any vehicle purchase if it is not complementary as most people don't even think about.
Yeah, we find that there is a lack of information online when it comes to maintaining an EV, so we planned this video for a while. I just think it's good to show my own car, and show a real-world example of what we do with these cars.
EDITED June 2022: Based on the experience of an ever-increasing number of owners including myself you'd be wise to change the reduction gear oil AND install a Votex DP007 M18x1.5 magnetic drain plug on ALL Kona and classic Ioniq EVs at their next service. For whatever reason the OEM non-serviceable internal magnet is NON-MAGNETIC and leaves steel wear particles in circulation that eventually get chewed down to dust and turn the oil pitch black. This is an abnormal operating condition for any gearbox that Hyundai seem completely oblivious to and it's no surprise that there are repercussions affecting noise and reliability. Sept 2022: Some Kona EV owners have been attaching 2 or 3 neodymium disk magnets to the outer surface of the existing drain and/or filler plugs as an easier/cheaper, more dealer-friendly fix. This seems to be quite effective. You can even install these on the filler from under the hood rather than having to remove the underside cover.
Awesome! I had mentioned to James you should do a video like this but apparently he never passed it along. I'm glad you had the same thought! We've had such a struggle with other dealerships and my EV.
Hi Amy, I get SO many calls from people who own EV's and are having difficulty with other dealers. As you know, we encourage people to buy and service their EV's with us. If the customer has questions, we're happy to address them, and we're confident in our staff from top to bottom when it comes to being knowledgeable about these vehicles.
Spend over $300 on the first year's maintenance on a car that has no engine, no transmission, no exhaust system, no anti-pollution devices, or most of the fluids associated with a normal car. He literally Put grease on 1 year old calipers, mounted tires that were already on wheels and replaced a filter that can be purchased elsewhere for $20 or less. -Learn how to do this at home and save yourself $300.
Sure! But I do encourage the brake service. Owners who skip this step in Ontario, (a tremendous amount of salt is used on our roads every winter) I'm not telling you that you MUST maintain your car this way, I'm explaining what our service is, and why we do it. If you don't think that's best for your car, that's fine. I'll never force you to do this yourself.
Just south of the border, NY State requires most of your inspection to be performed for $10 on one and two year old cars . Three+ year old cars are $21. Most repair shops and many new car dealers inspect the rest for free. They inspect the brakes for free, lube them for $50, and typically mount the tires/wheels for free, since they're already being removed to lube/check the brakes. By the way, we use more salt on the roads than you do and brakes don't need to be lubed every year, even here, where we get over 100" of snow annually. You average 39", yet you charge much more. In addition, Hyundai and Kia provide free maintenance in the USA for the first 3 years. This may be why...
@@carlobasta3587 I’m curious which shop mounts tires a one hour job for free does a brake service a 1.5 hour job if they clean the rotor of rust sand the brake pads clean the brake bracket and calliper for free.
So glad I watched your video! As my first service on my MG EV was £72, yet my second year service (different garage) was £227.70. I have messaged them, asking them to explain to why it cost so much? It only took them one hour to do the service on my car, yet the labour alone was £188 odds? I am still waiting for their reply!
Thanks for your feedback. We're going to see how this one does, and if it's well-received, (lots of likes and views) then we'll probably find ways to do more. Thanks for watching!
Very useful, thanks. I have heard that it is a good idea to replace the gear reduction oil on the Kia and Hyundai EV's at regular intervals. I also didn't see you checking / greasing catches and latches, door straps, bonnet and tailgate struts and wiper blades as well as function of screen washers and all lights. I assume you did do these checks. I would also like to know if you have considered an aftermarket drunk for the cables and perhaps carrying a full size spare in the a available space under the boot floor please?
Gear reduction fluid (which is really expensive) should be changed at 60,000 km's under severe use, or 120,000 km's under normal conditions. During our EV service, yes we lubricate latches, check lights/wipers/wiper fluid etc. We will take a look at what options are available for a full size spare, "No" never considered it.
yeah due to rebates. but i have seen hyundais with bad batteries not covered, and a price tag of 40 000$ was normal. junker at a few years old, wasteful and NOT good for the environment. but that's how they're make more money,. the car companies yet no one has the brain cells to think of this.
Almost all of a Hybrid's regular maintenance is the same as a full gasoline vehicle. I might do that in the future but it's not in our plan for the next month.
On an early service, there's not much to check. So I wouldn't say that they don't check it, but it's a visual inspection at best at this point. If there's an issue with this, the car will put up a warning light, and then the technician would dig into the issue.
That's always a tough question. As you can tell, much of the body underneath is hidden from the customer, as well as the people rustproofing the vehicle. Can Krown get to spots that may rust? Can they reach above the battery? Do we trust them to not drill into parts of the car that shouldn't be drilled into? That's a decision that a customer would have to make. I won't advocate for or against their service.
Seems a little expensive for just inspections considering you used to get oil and a filter with that as well 69.99 - 30 for oil and filter = 39.99 a fair price
Tire swaps are 30-50$ a cabin air filter is like 10$. It takes approximately .5 hours to do a tire swap Kia charges 100$ an hour labour that’s 50$ so it’s right on par with where it should be. Only way to do it cheaper is on your own
Hi. I had purchased Kia Niro 2018 with miles odometer. How can I change odometer to read kilometers since I live in the middleast? Please help if possible. Also my navigation does not work in my country and stuked on the previouse USA user. Is it possible to make it to display my local Jordanian maps? How?
Yes. Absolutely. It's always your choice, but if you don't put them on, you'll have a warning light on all winter. Secondly, if you spring for the extra cost upfront, you keep the full functionality of the car. You can see low tires before they turn into blowouts. So I always recommend them.
Great video again thank you. Two questions, my understanding is that it came with m&s rated tires, are you saying these wouldn’t be good enough for vancouver island with lots of rain and a few snow days? Also, I was shocked that at one year you were saying $300 dollars for servicing (because of brakes), i was looking forward to smaller service bills and no need for oil changes and less items to service, I thought EVs were less expensive to maintain
First, about the tires. They are all-season tires, however my personal experience has been that these tires aren't as good in the wet or especially in the snow compared to regular all-season tires. You'd have to make a judgment call for your type of driving and for your climate. For me, in southern Ontario, the winter tires provide much more grip in the conditions that we typically face. The rubber alone will grip better on cold dry roads, but when it's cold and wet, there's a noticeable difference by moving to winter tires. As far as the service pricing, keep in mind that we recommend a brake service in southern Ontario after 1 year of driving regardless on if it's an EV or gasoline car. It's always up to the owner to choose what maintenance you do or don't do on your own personal vehicle. The EV will definitely cost less in maintenance compared to a gasoline vehicle, but the idea that these vehicles require nearly zero maintenance can end up being a costly mistake if you're not careful. I like to keep my car in top condition, and that's part of why I choose to do the brake service when I did. The inspections can also save a lot of pain down the road as well.
I know this is kind of an old post but, there isn't really a reason to go to a dealer to have your car brakes serviced and tires swapped to winter tires. I also live on Vancouver Island. Once the temps get below 7C winter tires have better grip. If you are going to drive the Malahat, you could get a ticket if you don't have them (or chains).
@@marceld6061 servicing your brakes is super important. Why buy an ev just to be negligent and spend 1000$ to replace the rear brakes twice as much. You can see the heat already after 16,000km without service you’d be replacing your brakes at 30-40000km. Instead of 80-90000km you should get out of your ev. If someone did your brakes right you should get that out of a ice car too
@@Kartkid12345 My point wasn't to *NOT* service your brakes. It was that you don't *HAVE* to take it to a dealer to be done. Other places can easily check your brakes and mount winter tires without paying 'stealership rates'
@@marceld6061 oh I gotcha. My family owns an independent shop we do under cut most dealerships but honestly Kia. Has some of the best prices only dealership in all of Kingston that has the same labour rate as us 100$
When you're putting the test strip in the coolant, I assume you're checking the PH, is that right? On a gasoline car, I know that the optimal reading for this is generally between 8.5 and 10, but in my Kona EV, even when it was brand new, I tested it and the PH was about a 6.5 - 7, which is more on the neutral or even slightly acidic side (with the same blue coolant, not the other one from earlier models). What readings are you looking for? I like to keep an eye on these things myself between service visits when I'm able to. Also just an FYI, there are some 16" rims that do indeed offer enough clearance over the rear calipers, but you are right that most don't fit. I have a set of 16s for my Kona's winter tires :)
Just wanted to ask why such a big jump from $69.95 for 14 item check list to $311.85 for a 16 item check list ? It's an EV not a more time consuming solid fuels car , with way more consumables to check and change plus time involves replacing them !
Rust ridge is because unswept area. Pointless removal. Agree some rare where the pad slides could have some lube $69 to $300+ is a big jump. Needs a custom not menu service. Can that be done like a $69 plus service?
So you are saying you have to spend over $300 yearly??? So much for low maintenence. I lubed my break pads once in the last 4 years for my Model S Tesla. Easy job and the cabin filter is about 20 bucks, which takes 10 mins to do (if that) I guess if your one of those people who can't rotate your tires and change a simple cabin filter then you should be robbed by the dealership. My second car is a new Sportage PHEV.
Really!!! Master technicians for 1*service...master technicians for 2*service...check pads, check suspension, tyres , fluids levels!!! The world is crazy!!!...jest in Kia....
Sure, anything can break down. One of the benefits of electric cars is that they have far fewer parts, so in effect, there are fewer things to break down.
@@BrantfordKia thanks for your replying Consider a cellphone which may need repairs applied to the electronics I want to know that do electric motor and other electrical systems of electric vehicles need to be repaired?
@@alimk7490 They could. I think what we'll find is that EV's will end up being more reliable than Gasoline cars in time. Modern gasoline cars also run a lot of electronics, so there isn't a whole lot of difference in that sense.
Literally zero need to be ev trained to carry out that work. Only when fault diagnosis & repair of ev system would the relevant training be needed. Ev have a HV battery , motor , cables & electronics when these need attention you need to be ev trained.
I'll agree with that. But Kia also offers product updates via software updates and other things on these vehicles. If you book at our shop, your vehicle will always be checked for these updates, and you can get improvements and updates at no charge (performed like a recall) and if you don't have an EV certified tech, then you won't necessarily be able to get these updates done. I've had a few software updates done to my vehicle since I purchased it in 2019.
Considering that you perform a real brake maintenance, where the calipers come off, are cleaned and lubricated, the 311$ price is reasonable, especially since it includes a complete inspection.
Just to clarify, that price included all of the inspections, AND the price of the Cabin Air filter, to go along with the tire rotation/swap. I've had some messages about this, and some have not realized that the Cabin Air filter is part of that price.
@@BrantfordKia now that changes everything. It was not clear if the filter was also included so with that being said...
311$ for a real brake service, cabin filter, tire rotation, and general inspection is an amazing price, especially considering you are a electric certified Kia dealership. If you were close to where I live I would go there in a heartbeat for that service, every year.
@@EV-olution I try to be clear about that at the 10:44 mark but I could have done a better job. Thanks for commenting!
2:45 cabin air filter
3:17 Wash fluid, Brake Fluid, Coolant
4:00 Inspect Battery Condition
4:40 Hose Inspection
5:00 Tire inspection/Swap
6:05 Ball Joint Inspection
7:49 Brake Rotor (front region braking), 8:35 Brake Rotor (back) [Brake Servicing]
11:00 Components near Brake Rotor (Drive Boot, Drive Line etc)
12:30 Differences between worn out brake pad and maintained brakes
This is actually a really great vid, I have a 2016 Soul EV, and brake maintenance is definitely important!
Thanks for watching!
This is why you should negotiate the service and maintenance intervals in tandem with any vehicle purchase if it is not complementary as most people don't even think about.
Awesome to see what services they do to EV Soul
Xoxo from Puerto Rico 👍🇵🇷
Yeah, we find that there is a lack of information online when it comes to maintaining an EV, so we planned this video for a while. I just think it's good to show my own car, and show a real-world example of what we do with these cars.
EDITED June 2022: Based on the experience of an ever-increasing number of owners including myself you'd be wise to change the reduction gear oil AND install a Votex DP007 M18x1.5 magnetic drain plug on ALL Kona and classic Ioniq EVs at their next service. For whatever reason the OEM non-serviceable internal magnet is NON-MAGNETIC and leaves steel wear particles in circulation that eventually get chewed down to dust and turn the oil pitch black. This is an abnormal operating condition for any gearbox that Hyundai seem completely oblivious to and it's no surprise that there are repercussions affecting noise and reliability.
Sept 2022: Some Kona EV owners have been attaching 2 or 3 neodymium disk magnets to the outer surface of the existing drain and/or filler plugs as an easier/cheaper, more dealer-friendly fix. This seems to be quite effective. You can even install these on the filler from under the hood rather than having to remove the underside cover.
Awesome! I had mentioned to James you should do a video like this but apparently he never passed it along. I'm glad you had the same thought! We've had such a struggle with other dealerships and my EV.
Hi Amy, I get SO many calls from people who own EV's and are having difficulty with other dealers. As you know, we encourage people to buy and service their EV's with us. If the customer has questions, we're happy to address them, and we're confident in our staff from top to bottom when it comes to being knowledgeable about these vehicles.
Spend over $300 on the first year's maintenance on a car that has no engine, no transmission, no exhaust system, no anti-pollution devices, or most of the fluids associated with a normal car. He literally Put grease on 1 year old calipers, mounted tires that were already on wheels and replaced a filter that can be purchased elsewhere for $20 or less.
-Learn how to do this at home and save yourself $300.
Sure! But I do encourage the brake service. Owners who skip this step in Ontario, (a tremendous amount of salt is used on our roads every winter) I'm not telling you that you MUST maintain your car this way, I'm explaining what our service is, and why we do it. If you don't think that's best for your car, that's fine. I'll never force you to do this yourself.
Just south of the border, NY State requires most of your inspection to be performed for $10 on one and two year old cars . Three+ year old cars are $21. Most repair shops and many new car dealers inspect the rest for free. They inspect the brakes for free, lube them for $50, and typically mount the tires/wheels for free, since they're already being removed to lube/check the brakes.
By the way, we use more salt on the roads than you do and brakes don't need to be lubed every year, even here, where we get over 100" of snow annually. You average 39", yet you charge much more.
In addition, Hyundai and Kia provide free maintenance in the USA for the first 3 years. This may be why...
@@carlobasta3587 Sounds like a great deal.
@@carlobasta3587 I’m curious which shop mounts tires a one hour job for free does a brake service a 1.5 hour job if they clean the rotor of rust sand the brake pads clean the brake bracket and calliper for free.
He is a good mechanic 👨🔧 😊👍
Great video! I will be using all this info while helping my EV customers!
Great!
Yes do a service for petrol engines please.. watching from UK.. love your content... cheers
Thanks for watching, and thanks for your feedback!
I agree with James...
So glad I watched your video! As my first service on my MG EV was £72, yet my second year service (different garage) was £227.70. I have messaged them, asking them to explain to why it cost so much? It only took them one hour to do the service on my car, yet the labour alone was £188 odds? I am still waiting for their reply!
Can you do a video for the EV coolant refill? I've heard thats a major maintenance item.
I haven't got there yet, but I'm definitely willing to show maintenance videos on my vehicle as I approach different intervals.
Great video thanks it’s nice to see how to take care of your Ev. It would be nice to see some more of these types of videos.
Thanks for your feedback. We're going to see how this one does, and if it's well-received, (lots of likes and views) then we'll probably find ways to do more. Thanks for watching!
Very useful, thanks.
I have heard that it is a good idea to replace the gear reduction oil on the Kia and Hyundai EV's at regular intervals. I also didn't see you checking / greasing catches and latches, door straps, bonnet and tailgate struts and wiper blades as well as function of screen washers and all lights. I assume you did do these checks.
I would also like to know if you have considered an aftermarket drunk for the cables and perhaps carrying a full size spare in the a available space under the boot floor please?
Gear reduction fluid (which is really expensive) should be changed at 60,000 km's under severe use, or 120,000 km's under normal conditions. During our EV service, yes we lubricate latches, check lights/wipers/wiper fluid etc. We will take a look at what options are available for a full size spare, "No" never considered it.
The host voice is very good for auction events....
In the UK Kia offer 5 years of servicing for £400 (about $650CAN) which demonstrates how much cheaper EV servicing is over fossil cars.
yeah due to rebates. but i have seen hyundais with bad batteries not covered, and a price tag of 40 000$ was normal. junker at a few years old, wasteful and NOT good for the environment. but that's how they're make more money,. the car companies yet no one has the brain cells to think of this.
Can you do hybrid car maintenance videos
Thank you
Almost all of a Hybrid's regular maintenance is the same as a full gasoline vehicle. I might do that in the future but it's not in our plan for the next month.
Does the drive battery get checked at all?
On an early service, there's not much to check. So I wouldn't say that they don't check it, but it's a visual inspection at best at this point. If there's an issue with this, the car will put up a warning light, and then the technician would dig into the issue.
Would you get Krown rust proofing
That's always a tough question. As you can tell, much of the body underneath is hidden from the customer, as well as the people rustproofing the vehicle. Can Krown get to spots that may rust? Can they reach above the battery? Do we trust them to not drill into parts of the car that shouldn't be drilled into? That's a decision that a customer would have to make. I won't advocate for or against their service.
Is it any different with a PHEV since it has a gas and electric engines?
Yes. A PHEV has a gasoline engine, meaning that you follow a very similar schedule to a hybrid or gasoline vehicle.
Seems a little expensive for just inspections considering you used to get oil and a filter with that as well 69.99 - 30 for oil and filter = 39.99 a fair price
Tire swaps are 30-50$ a cabin air filter is like 10$. It takes approximately .5 hours to do a tire swap Kia charges 100$ an hour labour that’s 50$ so it’s right on par with where it should be. Only way to do it cheaper is on your own
Do you still have to get a grease every 5000 km
Great video but Never put cheap budget tyres as you got Nexen. Always go for premium brands like Michelin , continental, GoodYear , Etc
Hi. I had purchased Kia Niro 2018 with miles odometer. How can I change odometer to read kilometers since I live in the middleast? Please help if possible. Also my navigation does not work in my country and stuked on the previouse USA user. Is it possible to make it to display my local Jordanian maps? How?
Great video!
Thanks for watching!
What is the number of lbs/torke for the wheel?
Does you suggest TPMS to be installed on winter tires?
Yes. Absolutely. It's always your choice, but if you don't put them on, you'll have a warning light on all winter. Secondly, if you spring for the extra cost upfront, you keep the full functionality of the car. You can see low tires before they turn into blowouts. So I always recommend them.
Great video again thank you. Two questions, my understanding is that it came with m&s rated tires, are you saying these wouldn’t be good enough for vancouver island with lots of rain and a few snow days? Also, I was shocked that at one year you were saying $300 dollars for servicing (because of brakes), i was looking forward to smaller service bills and no need for oil changes and less items to service, I thought EVs were less expensive to maintain
First, about the tires. They are all-season tires, however my personal experience has been that these tires aren't as good in the wet or especially in the snow compared to regular all-season tires. You'd have to make a judgment call for your type of driving and for your climate. For me, in southern Ontario, the winter tires provide much more grip in the conditions that we typically face. The rubber alone will grip better on cold dry roads, but when it's cold and wet, there's a noticeable difference by moving to winter tires. As far as the service pricing, keep in mind that we recommend a brake service in southern Ontario after 1 year of driving regardless on if it's an EV or gasoline car. It's always up to the owner to choose what maintenance you do or don't do on your own personal vehicle. The EV will definitely cost less in maintenance compared to a gasoline vehicle, but the idea that these vehicles require nearly zero maintenance can end up being a costly mistake if you're not careful. I like to keep my car in top condition, and that's part of why I choose to do the brake service when I did. The inspections can also save a lot of pain down the road as well.
I know this is kind of an old post but, there isn't really a reason to go to a dealer to have your car brakes serviced and tires swapped to winter tires. I also live on Vancouver Island. Once the temps get below 7C winter tires have better grip. If you are going to drive the Malahat, you could get a ticket if you don't have them (or chains).
@@marceld6061 servicing your brakes is super important. Why buy an ev just to be negligent and spend 1000$ to replace the rear brakes twice as much. You can see the heat already after 16,000km without service you’d be replacing your brakes at 30-40000km. Instead of 80-90000km you should get out of your ev. If someone did your brakes right you should get that out of a ice car too
@@Kartkid12345 My point wasn't to *NOT* service your brakes. It was that you don't *HAVE* to take it to a dealer to be done. Other places can easily check your brakes and mount winter tires without paying 'stealership rates'
@@marceld6061 oh I gotcha. My family owns an independent shop we do under cut most dealerships but honestly Kia. Has some of the best prices only dealership in all of Kingston that has the same labour rate as us 100$
When you're putting the test strip in the coolant, I assume you're checking the PH, is that right? On a gasoline car, I know that the optimal reading for this is generally between 8.5 and 10, but in my Kona EV, even when it was brand new, I tested it and the PH was about a 6.5 - 7, which is more on the neutral or even slightly acidic side (with the same blue coolant, not the other one from earlier models). What readings are you looking for? I like to keep an eye on these things myself between service visits when I'm able to.
Also just an FYI, there are some 16" rims that do indeed offer enough clearance over the rear calipers, but you are right that most don't fit. I have a set of 16s for my Kona's winter tires :)
I burst out laughing when i saw him pH the washer fluid. Am i missing something?
@@kashmir7952 that's not washer fluid, it's coolant
@@robviously-rob0ts oh right that's what happens when you half pay attention 🤣
Do electric cars face electrical problems with electrical systems and electric motor?
I guess they could, but mine has been flawless, and on the whole, they've been very reliable.
Just wanted to ask why such a big jump from $69.95 for 14 item check list to $311.85 for a 16 item check list ? It's an EV not a more time consuming solid fuels car , with way more consumables to check and change plus time involves replacing them !
The brake service is the big job. That's the reason for the price jump.
Lol, the pad is separating because of lack of maintenance, lol
NO! Because it is defective.
Please tell me what maintenance would have prevented that!
I thought “rotate tyres” as in turning them…. Got it eventually.
Rust ridge is because unswept area. Pointless removal. Agree some rare where the pad slides could have some lube $69 to $300+ is a big jump. Needs a custom not menu service. Can that be done like a $69 plus service?
Yes, absolutely. You can customize what you do. We service YOUR car, it's always your choice to do the maintenance that you feel is best for you.
So you are saying you have to spend over $300 yearly??? So much for low maintenence.
I lubed my break pads once in the last 4 years for my Model S Tesla. Easy job and the cabin filter is about 20 bucks, which takes 10 mins to do (if that)
I guess if your one of those people who can't rotate your tires and change a simple cabin filter then you should be robbed by the dealership.
My second car is a new Sportage PHEV.
The servicing wins
What is a fair price to store tire at a dealer?
I don't even know what we charge. I think it's different in different areas.
@@BrantfordKia Ok thanks I'll give my place a call, I am curious on what it may be.
Really!!! Master technicians for 1*service...master technicians for 2*service...check pads, check suspension, tyres , fluids levels!!! The world is crazy!!!...jest in Kia....
its the end of service. no more trans flush, way less alignments.
its game over for 90% of shops.
Do electric vehicles break down?
Electrical systems
Electric motor
Battery management systems
Artificial intelligence systems?
Sure, anything can break down. One of the benefits of electric cars is that they have far fewer parts, so in effect, there are fewer things to break down.
@@BrantfordKia thanks for your replying
Consider a cellphone which may need repairs applied to the electronics
I want to know that do electric motor and other electrical systems of electric vehicles need to be repaired?
@@alimk7490 They could. I think what we'll find is that EV's will end up being more reliable than Gasoline cars in time. Modern gasoline cars also run a lot of electronics, so there isn't a whole lot of difference in that sense.
Seems like there is less to do than on a gas powered car.
300dollar service for this is a scam., it's primarily just a visual inspection.
The 300$ includes the first service and ads a brake service which no scam on par with all shops any where you go in Ontario.
Literally zero need to be ev trained to carry out that work. Only when fault diagnosis & repair of ev system would the relevant training be needed. Ev have a HV battery , motor , cables & electronics when these need attention you need to be ev trained.
I'll agree with that. But Kia also offers product updates via software updates and other things on these vehicles. If you book at our shop, your vehicle will always be checked for these updates, and you can get improvements and updates at no charge (performed like a recall) and if you don't have an EV certified tech, then you won't necessarily be able to get these updates done. I've had a few software updates done to my vehicle since I purchased it in 2019.
Sad to see you guys wearing masks, Inspite of no one being around.