Disney World is Out of Control
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- Опубліковано 27 тра 2024
- Has Disney World completely lost its mind this time? We’re gonna tell you why things feel OUT of control around the most magical place on earth… for better, and for worse.
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I miss 90s-00s Disney parks, before FOMO and social media made people go crazy.
Everything Disney has been doing in the past few years is definitely not in the interest of their "guests". They took Magical Express away and now have a paid service. They took away FastPass and now have a paid version. They took away free MagicBands for resort guests and AP renewals. Now you have to pay if you want one. They took away package delivery to the resorts and lost sales in the process. They increased prices to ridiculous levels (not that they weren't ridiculous to begin with). They shuttered so many great stores across the parks. They sell the same old stuff in every shop. I wish I could run the company because I would bring back the magic.
Sure you would🥱
$$$$$$$$$$$$$$$$$$$$$$ MONEY TALKS MORE
Black Rock wouldn't let anyone bring back the magic, they and Bob Iger are at fault for why Disney is the way it is now
Unless you have access to their accounts there is really no way to know if money was lost. All we have is quarterly earnings which while increasing is just 1 number. Disney has always been like this. It’s a company like all the rest. They just did a better job pretending they aren’t a giant corporation.
Disney world will be the new south of the border soon. Their price to value comparison is so out of whack, so I’ll just find something to do like fishing and boating activities at a state park.
Tokyo Disney resort and Disneysea are only around £50 entry fee and they have an afternoon entry at 2pm which is only £20. It’s a fantastic place and truly magical. The cast members are so incredibly friendly ❤
Don’t have to sell me on it. Already persuaded my family to go there next year instead. The yen is down compared to the US dollar. It’s just the travel that’s expensive.
I've never felt so abused and taken advantage of financially as we were this past trip. Customer service was poor. It was not the Disney I know. The cast members were not happy and I'm sire its not just their fault. Lack of training, only hiring college program kids, and allowing sub par service is getting out of control. Literally cast members were cussing at kiosks. I've always fought back on their side but I'm starting to lose faith 💔 and it's devastating. The food quality and portions provided with the 1- 1.75$ mark up was shocking. The difference 30 days of a visit made was horrendous 😢
So sad to hear. :( I’m Anaheim local (I mean 3 hours away) been a pass holder one way or another since I was a teenager.. covid happened and then I had a bunch of back to back surgeries; I didn’t see the parks for a couple years and going back this past year for my birthday (before I turn 30 this year) the vibes were SOOOO different (plus genie plus and all;it’s been that long) just the cms, all of it was off (again, none of this on the cms!) but I mean everything was amazing of course but just so different just not the same:/ part of me tried to convince myself it was me being older but nah.. did the grand Californian, went all out, reservations for Ogas lamplight blue bayou and even a perfect trader sams on birthday night, everythjng was planned PERFECT but again.. things have changed so much. :( it made me kind of sad (not in a spoiled way, I paid for my own disney to trip lol and again it was amazing and beautiful) but felt so foreign.
Buuuut after finally being a full year chemo free I’ve saved up bit by bit (and ended up in a workers comp case 😅) spontaneously ended up in a trip this upcoming December to FLORIDA I still can’t believe it lmao
(I’m sleep deprived like crazy I’m cold turkeying sleep meds rn lol I probably rambled and didn’t realize it)
I'm glad to know it's not just me experiencing the let down. I hope they get this figured out soon. I also pray you find healing and an amazing adventure in florida! I suggest the coronado springs and save some money for it vs a delux. Just my humble opinion on the way the hotels have changed as well. You could literally go to Hawaii for what they charge at Polynesian
Stop going! I don’t know why this is so difficult to understand!
@@werewolflover8636 Or do one thing that will make Iger and Chapek gnash their teeth with fury: go to their worst enemy Universal.
Oh, and I hear the ginormous new park is making pretty good headway. They are slowly getting a bit more confident that they will make their opening day of 2025. Crossing my fingers. I cannot wait to see Super Mario World and ride in a Mario Kart. Then I'll have my butterbeer while walking through "Paris" as it appeared in the Fantastic Beasts films before taking a trip on Donkey Kong Jungle (I played that game sooooo many times when it first came out).
@@largol33t1 yeah, our 2022 trip was so miserable, disappointment after disappointment. On our last day, I got the call from my daughters school that they were canceling classes for the rest of the week due to forecasted snow, hours later, went to MCO for our flight, and they canceled the flight while we were having dinner. Ended up booking a last minute trip to Universal for three days, something you can’t even do at WDW anymore. I’m not a big fan of Universal, but the customer service and upkeep were so much better than Disney! I couldn’t believe it!
We figured we would go back sometime after Epic open, but then, after Disney teased us with more concept art that probably wouldn’t see construction, Universal announced a new regional park right in my area! I remember joking with a cast member at my local Disney Store in regards to the closing of Disney Stores, about how Universal thinks we’re worth investing in.
Visited WDW I’m mid October and I have to say I’m a little disappointed in the condition of some of the attractions in Magic and Animal Kingdom. Several park features were simply not running (such as the water works at the Swiss family Robinson Treehouse), and the Hopper animatronic was not operable at AK. I was also disappointed in Tomorrowland which looked like it could a fresh coat of paint on the outside and inside of many of its buildings. This was my first trip back to the parks in 16 years and it looks like little has been done to keep all parts of the parks pristine. Shocking considering Disney’s resources.
Every time I go to Disney I also swing by Universal Studios. Honestly for the past 2 times, my Universal experience was 10x better
13:06 Audio: "We're not quite sure how to feel about this one"
Video: Woman holding back tears while gagging
Man, I miss the days when only resort Guests got fast passes, and all resort Guests got late night extra magic hours. Heck, I just miss fast passes in general. It's all nickle 'n dimin'.
So on the one hand, Iger states that the pricing is not appealing to a wide variety of people and then they raise prices. Disney has stopped caring about the consumer and more concerned about the bottom line. Until that changes, we will not be back.
They cry and say that park capacity is LOW 😂😂😂 every time I go I'm SHOULDER TO SHOULDER with hoards of people. I'm trying to remember a difference of low capacity to high capacity... I can't seem to see a difference. I'm sure Disney is LYING.
If higher prices help thin out the crowds I’ll gladly pay. Your absence benefits me, so thank you!
@@MK_1Ultrathey are just trying to placate the "peasants" so they can jack up the prices lol
BOB IGER AND HIS BOARD ARE 100% AT FAULT...
- Consumers are no longer priority
- Money is being spent in the wrong areas of focus
- Everything is now a "pay-for" service
- ESG and DEI will be Disney's downfall
- Price increases are making Disney unrealistic
In summary, this company is being driven into the ground and doesn't represent the once loved memories we all have, which is why we return.
None of the direct resort numbers have worked for years. Years ago I tried from that list and I noticed I kept getting the same call center no matter which hotel I called. I flat out asked years ago and I was told they made it that you can not call the resorts directly. It goes to the call center to answer your questions. Unfortunately, the people at the call center really don’t have the best knowledge about the resorts, so good luck.
Lets be clear, Disney world has never bin "Cheap". It has always been a premium experience. But from what I remember growing up in the 90s and 2000s, everyone said the "Disney Difference" was felt, and no one ever I remember saying it was a waste of money. Many of them starting saving to go again sooner than later.
Honestly, it hasn't always been crazy expensive. When you look at Disney before the 2000's it was much more affordable. In the early days it was between 20 and 30 dollars a day in today's money. By the 90s it was more like 75 dollars in today's money but that was anyday of the year! It used to cost half of what it does now, when you account for inflation. It's sad they lean so hard on the parks for profits when they could still be profitable at much lower prices.
These are EXTREMELY professional videos. These could have been produced by the Walt Disney Company themselves, the production values are so high. Well done AJ and crew.
I go with my husband, just the two of us and we can’t afford to come more than once every 5 years due to the sky high cost before these increases. Not to mention the cost of either flying or driving. It’s sad that Disney is becoming unattainable for regular people.
My bf and I have been wanting to plan a trip but for the 2 of us it's almost 3k to stay on property with tickets and nothing else. Like how is anyone supposed to afford that on a regular basis?
Stay off property. It's very easy to find nice hotels close to the park for under $100 a night. And during non peak times that price can be $50-60 a night. Even with an Uber or Lyft to and from the park it's still much less than their cheapest value hotel rate now. Plus, many of the good neighbor and hotels off Irlo Bronson have free shuttles to and from the main theme parks. Plus, many of these hotels also offer free breakfast with your stay, which can help with the high costs of Disney restaurants. You can bring food into the parks too as long as it's not in a glass container. So it is possible to do Disney and have a very good time on a budget. Do your research and make a plan if it's something you want to do. You don't have to stay at Disney's very over priced hotels to have a magical time.
@@TheGoofy1932 I’ve done both and in my opinion, staying off property takes away from the experience and ends up being about the same price anyway with parking/transportation. We shouldn’t have to stay off property to be able to go to Disney, Disney should just be more financially accessible but I know that’ll never happen.
VIP at Universal. Excellent fun.
@@The_Alexandra_B that was going to be my point exactly! I don't get to go on vacation anywhere ever because it's expensive no matter where, so I CHOOSE to do my one vacation every 5 or 10 years there, I want the entire Disney experience which I understand comes with a price, but it shouldn't be that unobtainable for most
13:06-13:12 Cassie has the perfect expression for a pickle milkshake! Who needs words when her face says it all?
Going to Disney this year was the worst guest experience I’ve had in the 25+ years I’ve been going. It’s sad to see it come to that point
I hate the new magic bands and the app. Love how Disney wants you to keep your phone close. I hate phones that's why I go to Disney guess that dream is over.
I mean, aside from using your phone for your Disney passes and for the fast passes… nobody is making you check other apps or turn your phone off DnD
I feel that, like most people, Disney should be an escape from reality. I shouldn’t need to bring my everyday with me, i.e. my phone. The best part about our Disney trips was placing my phone in the room safe and checking it when I got back.
By integrating the app into so much, you’re limiting the guest experience. Not to mention it’s costly to maintain. The parks used to be an industry leader in planning, crowd control, queue management, etc. Now, they’re not even average.
The entire reason that we would choose certain times of the year to visit was reduced crowds. Yeah, the parks closed earlier…but we never missed out on riding a single ride we wanted to experience and, most of the time, we didn’t need to wait more than 30 minutes.
On top of that, we never had to deal with daytime construction whether in the parks or at the resorts. The constant refreshing of rooms is necessary, but don’t inconvenience the people above or below that construction. The last thing I want after paying thousands on a room is to be interrupted by construction noise, even if it is midday.
While we’re on that subject, why can’t Disney go back to an all internal workforce? In the long run, it saves incredible amounts of money as the job is done once rather than repeatedly. They used to have their own gardeners, construction workers, maintenance staff, housekeepers, etc. Now, a lot of this is outsourced and the companies are not going the extra mile like a full time permanent employee does. There’s no pride behind the work or service being provided.
I wouldn’t mind the price increases if it translated directly to a better experience, as it has in the past. Now, it seems like a money grab and no one likes that. Don’t just raise prices because costs increase, find a better way to lower costs that don’t impact daily operations. Easiest way to do this, eliminate layers of management. Too many managers interfere with productivity and success, this is a proven point. Having less oversight is the key to success when you hire properly. Again, there will be exceptions to this…but in my experience, managers are not integral to the success or failure of a company. Good employees are. If you don’t have the right staff in place, no amount of management is going to make it work.
Maybe that’s what’s missing, the right staff to get the job done. Everything in these parks was much more efficient in the 1990s and the price point was acceptable for what you were getting. Now, it’s just missing the “Disney magic”. The whole point of going is to have fun, relax, leave the everyday behind, and, if you want, not plan anything. Can’t really do that anymore. Kinda sad.
"The whole point of going is to have fun, relax, leave the everyday behind, and, if you want, NOT PLAN ANYTHING." Exactly this.
Excellent points, all of them. Disney used to be a special company. I believe they gave cast members their birthdays off. Now it is run just like all the other corporations today, outsourcing everything not considered a “core” operation (i think landscaping should be a Disney core operation) and looking at graphs and statistics to squeeze out every dollar instead of really talking to guests and cast members.
In the 90's it was less crowded since everybody and his uncle was not continuously going to capture content for their UA-cam Vlogs. ;)
(I don't mean so much the ones like DFB that can actually be quite helpful in ways far beyond what we would ever get as advice from Disney, but unfortunately there are 100's (if not 1000's) of others who are doing it to try to make some money from the ads on their UA-cam channels)
@@dave_7235 there were plenty of cameras around back then too, just bulkier.😁
@@ziggy4465 Yeah, but people weren't taking pictures/videos with the sole intent (for some) to try to build their own personal TV station. ;)
fluctuating parks hours is the one that gets me the most.... always trying to predict based on past schedules 🙃
Universal Epic just announced they are building the new park so you never have to take your phone out to buy something, order, ride, express pass etc. Epic is nailing it. The Greedy Mouse is toast.
Meh.
Where did you get that info? Just wondering. Every industry is moving towards less in person and more online orders. I think universal epic will offer both and just have a express ticket for the park similar to what you already have at studios IOA. The app will be useful at the new park but I agree that I don't for see them making a phone necessary. Honestly I don't see many people without phones anywhere even walking in the woods people have phones out
I've just been to Disney for the first time since 2017. I have to say the standards have fallen massively. From rude cast members to poor overpriced food it was so disappointing to see.
I'll visit again when/if there's a fifth park. Definitely looking forward to Epic Universe.
What’s Epic Universe, am I missing something?
UNiversal is a better choice than Disney these days. I also wish there was a Warner Brothers World in Florida..instead of meeting Mickey,Donald and Goofy, I could have fun meeting Bugs Bunny, Daffy Duck and Foghorn Leghorn.
I'm done with Disney. Not wasting a penny on the mouse. On to better and new things in the world.
But I will go back to Vero Beach
my family got priced out years ago. I can't imagine how a family of four can do it now without going into debt.
They earn lots of money. Family of 4 where both parents are doctor's or lawyers, or jewelers, or entertainers, etc..
we went in April and are still paying off the debt...and we went low budget too
Thank you for showing a face for once from one of your employees. It feels nice and relatable. Much appreciated!!
You can see dfb friends on all ears frequently.
Our next trip is likely going to be our last for a while, but honestly I’m not too heartbroken over it. Not paying $10 for a soda.
Same here.
Wow $10 buck for a soda, last time I went was 2015 Soda was $4.00…Disney Cruise is cheaper. I’d rather do universal and I love Disney🎮
Yea at Animal Kingdom a hotdog and chips is $10 but at Universal it's $12 and this is why I bring my own food.
I paid
Just got back yesterday and the prices are out of control. We will not be going back after being every year for 14 years. Paying for genie plus, on day 1 at Epcot ratatouille, frozen, test track and guardians of the galaxy were all temporarily closed at the same time for over 3 hours.
During the November 19th Christmas party all roller coasters were down for extended periods throughout the day.
The passes they give to replace these rides are junk.
The pickle milkshake was better than I thought it would be. I wouldn't say good but not terrible
Only been to Disneyland once, but really enjoyed the Indiana Jones ride, and right then wished it could also be at Disney World. Looks like it's going to happen! 😃
PS I'm not sure I've EVER been to Epcot when there wasn't a festival...
Okay. I'm done with Disney
We are/were once a year Disney people but with how crowded it was in September and how the prices are getting and how we have to baby sit the app so much I think are Disney days are starting to dwindle.
Hey, AJ! Have you seen the new season of “Behind the Attraction” yet? There’s a specific episode that I think you will love.
Thank you for telling us about this!!!! I've been looking forward to seeing more, but heard nothing.
The gagging at the pickle ice cream 😂😂😂
Phones are ruinning society.
I respectfully disagree. While there are certainly draw backs to phones, there are drawbacks to everything. Without my phone, I wouldn’t have my partner who I love deeply, or access to tons and tons of wonderful and beautiful content that would have been otherwise inaccessible. School would be much harder for me (and it’s already a challenge), and I would be much more isolated then I am now since most of my friends don’t live all that close to me unfortunately. And those are just a few examples I came up with at the top of my head.
@@HP-io2qu Yeah, pretty much everything has its drawback, Including phones, but you are right. Without phones, we would be much more isolated.
Magic is lost ……it’s all about the money money money ,especially if your coming from the UK 🇬🇧!!
I would never 😂 screw that. I would only do Disney if I was a local not worth it
headed there in 6 weeks
Leaving WDW in the morning and I'm walking a little funny. Lets just say it's not from the 60 miles walked. 💸💸💸
I’m going to Disney in January ❤
We will be there next month. ❤
Bring your wallet AND your piggy bank. 😢
Disney: "how much magic can you afford?"
Why provide an excellent service for free to your guests when you can charge them for it? - Bob Iger, probably
$30 to park! Holy 🐄 😮
I’m one of the weird who liked the pickle milk shake…but I love dill and pickles!!
Nice thank you for putting Tinkerbell in your video
wait hold the phone.. a bear found a free way into disney ??
cover that on your next video,, back door entry, that would be a billion views for sure
Anything new in dinoland would be awesome. Other than the main dinosaur ride it's a waste of space.
Kelly at small world is the best agent I've used for my trips 10/10
Never going back. Magic is gone.
It’s magically out of control 😂
Why isn't there a soarin over Florida?? I would love to see the state of Florida, the parks and disney cruise line highlighted.
Tower hotels - Destroying the Disney skyline since 1990.
Ya! A video!
I just got back. What really upset me was the dynamic pricing for genie. You need it for magic kingdom- almost $60 for 2 of us🙄🤦♀️ I will say, whatever extra money they got, I spent way less on everything else this trip- I only bought a kids meal and 1 dolewhip (I had to🤷♀️).
I am currently at Disney world right now, I was telling my wife and her parents today, the parks have lost a little magic to me, between the wait times, lack of free fast pass and the crowds, the parks are seeming more and more like a 6 flags park. Instead of enjoying our time I am constantly on my phone looking for a ride that won't be an hour or longer wait. We paid so much money for our trip and we simply can't afford fast pass for the 6 of us. This simply hasn't felt like the most magical place on earth and I'm not sure I will be in a huge rush to come back and spend 7k on a vacation again for a 6 flags feeling amusement park experience. Unfortunate Disney, I am quite disappointed.
Tell me how to select a date past the current month you are in. You cannot see the arrow button to move the calendar or type in a date. I even went to a public library to try their computer and could not see the arrow so telling someone to do stuff online is very annoying.
0:09 what i look like when i saw Disney upped their ticket prices
Zootopia and its fans have been extremely disrespected! Not only did the film make over 1 billion (and is the ONLY non-sequel animated film to do such since) it also won multiple awards including an Academy Award and it was also named one of the top 10 films of 2016 by AFI (which is rare for an animated film). None of this has mattered to Disney as they only care about how much cheaply made toys they can sell to little girls!
New DFB guide dropped- gather everyone!
The fact that the Polynesian village resort isn’t finished is redonk
You can’t book or modify a dining reservation on the my Disney experience app…..it’s so frustrating
Huh? Yes you can, I went a little over a month ago and I was able to do it
@@HP-io2qu well you couldn’t when I was there in November. Rang Disney they said you had to do it on the website
Hey, I object! My next disney trip will be 4 mortgage payment worth!
Because Disney has gone so crazy with raising prices I've given up on them completely. Because of that I'll also be dropping off this page. I'll miss you guys but there is no point in following anymore
Ah… just to listen to AJ’s coixe! 😂
Whats out of control are the park prices. I'm going next February and the price for a four day park hopper...discounted through Undercover Tourist (which is cheaper than through Disney) is almost $700!! That's about $175 per day for a park hopper!! Really???? Just ridiculous!! Attendance is down and their stock has tanked....and it's no wonder.
at 17:01 Goofy got eeem!!
Yes!!!
Pickle milkshake was Dillicious!!❤❤❤
Disney wants revenue over volume. Less people paying more; people traveling every few years instead of annually. They're going to make the same money but cut overhead. It's all business.
They need to finish the rapid ride at animal kingdom, it’s just so short and nothing really happens compared to Popeyes boat wash at universal
I am at this second driving to the Animal Kingdom
Inflation is everywhere! Look at food, gas, housing etc. stop blaming Disney from doing the same thing every corporation on earth is doing to survive!!!
I’ve been there the past 3 years and it seems to have lost the “magic” more and more each time! Magic kingdom is an absolute nightmare! Won’t catch me there for quite a while!! Just not enjoyable anymore
Expensive or not. We will be there next week. Yes…the prices and perks have been stripped to the bone. Hard to break up with things you and your family have loved. Never an option before but now Universal is coming up in conversation more often…that’s so weird.
When did California Grill become prix fixe? This has practically ruined that restaurant for us, as we always loved their a la carte menus and variety. I don't get it.
Because people were booking tables, and ordered just a starter to watch the fireworks.
@@YannLL i can understand that, but, I hate that a few Arseholes always ruin good things for the rest of the world, always, and inevitably.
@@thegood9 sadly I agree
Watch the number of LYFTS that pick up guests at closing thousands. Go to a parking lot after closing.
I have no issue with prices if the perks were still there.
That’s what I’m talking about!
No more magic at Disney! Universal so much better
Having been to Disney recently I wish some of these people complaining would stay away from the parks, it was super crowded.
I would rather get a zootopia land and get the new ride they are opening at the Asian park. (I can’t remember which one is getting Zootopia sorry) I love that movie and think a zootopia land would be great. I also doubt that they are short on room at Animal Kingdom and I bet they could do both. They could be next to each other and blend well.
Zootopia and its fans have been EXTREMELY disrespected by Disney! The film won MULTIPLE awards including an Academy Award and it went on to become a billon dollar film and the ONLY original Disney made animated film to reach this! Does Disney care? Nope! It’d rather sell little girls more toys!
My daughter is 29 and she LOVESSSS Max. She grew up with him. Now she’s a adult with cash so GOOD MOVE ON DISNEY 👍🏼
I get a kick out of how the life guards at pools turn their heads constantly.
Three mortgage payments? I am one year shy of paying off my mortgage, so for me my next trip to Disney (January 10) is about 8.61 times my mortgage payment 😂😂😂
Get used to it. As long as people go, Disney will test higher prices on every aspect.
Hi!
I have a love hate relationship with Disney World. Lately it’s been mostly hate.
I just hope they don’t take away the playground and digging area for the kids
11:00 resort cast generally only speak to guests who are in house. any “direct phone number” for the resort goes to the guest services team that is over all of the resorts. pre-arrival calls all generally need to go to disney central and post stay concerns are generally directed to the guest services email address.
I just went this week for 4 days and it was alright but once every 5-8 years is enough to see the new stuff or updates they make. The maladjusted Disney adults are a problem though, they’re why Disney keeps jacking up the price of everything because they know they have that group that will always pay.
Such a shame because dinosaur is one of my favorites 🥹
like 5 ppl like encanto and its getting a park section? Meanwhile all time great films like Hercules have nothing.
If they changed Dino Land to South America 3:12 to line up with Africa and Asia continent islands then they could have a bunch of rides to go with current and future movies that showcase the awesome Hispanic culture. I don't think it's always a good idea to theme a whole land to just one movie.
They've been indefinitely banning outside tour guides while they're still standing in line to get in. Obviously using facial recognition.
Plot twist Indiana Jones tied to Skull Island he loves King Kong also Mighty Joe Young Could Joe and Kong be related? Indy's family has librarians historians plus excavationers That would be so out of sight
The bears were later billed for multi park hopper tickets 🎟
Beach Club is worth it, pool or not.
Accessibility is a "value". Sorry, but that is *****. The pricing and other changes (i.e. magic hour Accessibility) is geared to the rich. WDW was already a bucket list vacation for most people. COVID made us miss our 20th anniversary trip in 2020. That saved money is going to an Alaskan cruise in 2024 and it's NOT a Disney cruise.
Y’all are acting like Disney was the first, not last theme park to charge for preferred ride entry
Disney family doesn’t own Disney anymore was sold years ago
You have two options for growing revenue:
1. Bringing in new customers (demonstrably not happening)
2. Milk the existing customers.
Disney is completely off the rails. Sticking Moana in epcot was weird enough, but what in the name of sweet baby jesus does encanto have to do with animal kingdom? The 2% of the movie that has animals in it? The people at the company that are obsessed with forcing movie IP in wherever they possibly can all need to go away. Very far away.
It takes place in Central America, hence it being placed in what will be (maybe) the future Tropical America section of the park
Disney went downhill the day they dropped fast passes. Covid made it worse. Dropped my annuals after 15 years and have no regrets.
Disney has become a money pit of annoyance.