BACH’s Patient Administrator shows how to Download Your Medical Records

If you need to obtain your medical records for medical visits prior to June 3, 2023, you can do so in the TRICARE Online Patient Portal via tricareonline.com. Master Sgt. Clarilisa Deloney with BACH’s Patient Administrative Division shares a step-by-step process on how you can download your medical records.
Patients who are enrolled in MHS GENESIS Patient Portal can obtain immediate access to their patient records if seen by a BACH provider after June 3, 2023. Medical records via the MHS GENESIS Patient Portal can be found at my.mhsgenesis..... If you were seen prior to June 3, 2023 and were enrolled in TRICARE Online, you can retrieve your medical records via TOL at tricareonline.com.