I bought this mower in March. Worked extremely well but this month (September) one of the batteries went bad and the TIC Assembly failed. Service Tech was very helpful sent me a new battery and TIC Assembly at no charge because it's under warranty. I installed the new battery and TIC Assembly and am back up running again. I was a bit worried like you at first but after my experience with excellent customer service I feel more confident now. This mower is such a huge improvement over my old Snapper gasoline riding mower which constantly required maintenance and repairs. There are not many moving parts on the Hart mower and replacing electronic components is a breeze. Hart sent me a detailed parts list that included detailed illustrations of where each part is located.
I bought this mower in March. Worked extremely well but this month (September) one of the batteries went bad and the TIC Assembly failed. Service Tech was very helpful sent me a new battery and TIC Assembly at no charge because it's under warranty. I installed the new battery and TIC Assembly and am back up running again. I was a bit worried like you at first but after my experience with excellent customer service I feel more confident now. This mower is such a huge improvement over my old Snapper gasoline riding mower which constantly required maintenance and repairs. There are not many moving parts on the Hart mower and replacing electronic components is a breeze. Hart sent me a detailed parts list that included detailed illustrations of where each part is located.
I'm having the problem. Where is this part located
ask Hart to send you a parts list. See my comment above.
TTI owns Milwaukee tool company which is 3X bigger then Ryobi!
that made me not wantt this mower anymore since my hart push mower 40V went out aswell and the battery says 1 bar even tho its fully charged at 100%