Is anybody else having issues with Google 2 way sync? Example: A customer has made an appointment in Amelia and they call and want to shift it to the next day. When I access my Google Calendar and drag it to the next day, it does not communicate back to the Amelia Calendar on the Wordpress backend. Anybody know a fix?
the 2 way sync mean that if the employee or the client change the appointment date it automatcly goes sync in both calendar, BUT it has to be changed in the front ou banck end of amelia, not in the google calendar itself. try to do that! I wil see that it works fine. but drag in the google calendar won't affect the client agenda
Hi there, thanks for writing in. We do not have an option for seat booking per se, but you can create a service and set capacity for that service. This way, no more than an exact number will be able to book. For example you have a theatre for 100 people, you can create a service with maximum capacity 100, so the booking will close when the capacity is reached.
I have a problem, in amelia booking I have 10 sessions for example to Monday 3-March on 10:00 AM to 8:00PM all sessions are approved but google calendar show me only 1 session not the 10 sessions. I did correctly the steps in your video. Can you explain me what is the problem? I did only the step Sign in google account, all previous steps (in my case) are unnecessary.
Hello Mauricio, can you please reach out to our support team on tmsplugins.ticksy.com/ and provide them with all the details regarding the issue that you are dealing with, they will assist you with that.
Thank you very much. I have one more question; When i delete an appointment from my Google Calendar, it won't come available again (the timeslot). How do i fix this!
Hello , Thank you for reaching out to us. Can you please create a ticket on our support platform and our support agents will assist you with this: tmsplugins.ticksy.com/submit/ We wish you all the best. Have a nice day.
Hello there, Thank you for reaching out to us. Unfortunately, that is not possible. In order for that to be done, it would be necessary for there to be integration between those two plugins, and such a thing does not exist I'm afraid. Best regards.
Hi, I have a problem, once the service has been booked, notifications reach the customer but not the employee. the employee sees the booking on Google Calendar but the email doesn't arrive
Hello there, Thank you for reaching out to us. Can you please create a ticket on our support platform and our support agents will assist you with this: tmsplugins.ticksy.com/submit/ Kind regards.
I can't find the web browser on my user page. There is only web application but If I choose that it would not publish. Telling me it's not on JavaScript. What do I do? I mean on the Google Api page
Hello , Thank you for reaching out to us. Can you please create a ticket on our support platform and our support agents will assist you with this: tmsplugins.ticksy.com/submit/ We wish you all the best. Have a nice day.
Hi, I want clients to be able to book the same service for same time slots. Like for a yoga class, where 10 people can book on the same time. How do we do this set-up?
Hello, Thank you for reaching out to us. When you offer group classes you need to set capacity of service to 10 and to enable the option "Allow booking below minimum capacity" in Amelia/settings/appointment settings. When this is enabled, multiple customers will be able to book the same time slot, without having to fill in the minimum capacity. We wish you all the best. Have a nice day.
Hello there, Thank you for reaching out to us. It all depends on what step you are thinking of. You have each step and complete integration explained here on this link wpamelia.com/configuring-google-calendar/. Please follow the instruction from this link and all should be fine. We wish you all the best and hope you have a wonderful day ahead.
It's not working I connected my calendar but it shows all slots open even they are busy in google calendar and also wenn I book an appointement they are not shown in my google calendar. Very disappointig to have to go throuch a 15 minutes video while other booking tools just a typing in the google email adress is enough to get it work.
Hello Valentino, Thank you for reaching out to us. Can you please create a ticket on our support platform and our support agents will assist you with this: tmsplugins.ticksy.com/submit/ We wish you all the best. Have a nice day.
Had an. Issue with having to go through the verification process of the app because I uploaded a logo! I got an email from google and I mentioned not needing a logo and was told that it cannot be removed. They are making me go back and forth trying to get the app approved! Any suggestions??
Hi, I am not aware of such a problem, but if you still have an issue after following steps from the video, please contact our support engineers here: tmsplugins.ticksy.com/submit/
@@AmeliaWordPressBookingPlugin Absolutely an issue for employee logins from frontend. I'm able to connect and sync ANY gmail account if I'm logged in as the site admin, but if an employee tries through the frontend, it returns a 400 for not being verified. (I have submitted for verification, we'll see how that goes).
How can I sync each customers with their google calendar? Does this happen automatically when an appointment is made with an employee whose google calendar is synced?
Hey there. The Google Calendar integration is only used by employees. However, after an appointment is booked, the form offers Google, Outlook, Yahoo, and iCal to the customers. If they select "Add to calendar", and select the calendar they want to add the appointment to, the calendar modal will open (or an ICS file will be downloaded, depending on the selected calendar), which will allow them to add the appointment to their calendar. You can also send the ICS file in the notifications if you enable it in Amelia's Notification Settings.
Hello there, Thank you for reaching out to us. Not sure what you want to achive but we will reply as best as we can. Each employee can be connected to their own calendar from the employee modal. So each of them will get bookings to their mail. If you meant on something else please create a ticket on our support platform and our support agents will assist you with this just give them more details about what you are trying to achive: tmsplugins.ticksy.com/submit/ Best regards.
Thank you for your videos! I couldn’t get the bookings made on google calendar to show up on Amelia. I can see it on the google calendar and the slot won’t be available on booking. Any setting to enable booking from google calendar? Thanks.
It works fine when client reserves on web. But the hour is not the hour of reserve. And if i add a reserve in google calendar, is not blocked on amelia.
Hello Virtuel69, Can you please reach out to our support team on the following link and they should be able to assist you with this issue: tmsplugins.ticksy.com/
If Amelia connects/sync with Google calendar then you can not book on front end the slot in case the slot has been blocked via an earlier booking. Thats great! But if the employee has blocked her Google agenda for a personal reason, does Amelia also sees this? So you can not book as customer this time slot because its blocked by an other (not Amelia) appointment?
Hello, Thank you for reaching out to us. If Event in Calendar is set to busy those time slots wont be available for booking. The integration is made to make it easier for employees to block time slots. And if they have private commitments or if it is a booking in Amelia, those slots will not be available for booking at the front. We wish you all the best. Have a nice day.
Hi! Just one thing is not working for me. If I have a meeting on google calendar (that is not booked by the Amelia system) for example between 12:00-13:00, this time is still available on the schedule of the service. what do I need to check? Thank you.
Hi there, Can you please check if that event in Google calendar is se to "busy" and also check in Amelia settings -> Integrations-> Google Calendar tab and then enable the option "Remove Google Calendar Busy Slots " This should do the trick. Best regards.
Hello there, Thank you for reaching out to us. You can not add or show bookings that you already have in your calendar in to Amelia. What you can do is you can block the times that you already have as busy in your calendar so that those times can not be booked in Amelia. They will not show as available for booking. We will mention just in case that the plugin cannot be used for multi-day bookings. Kind regards.
@@AmeliaWordPressBookingPluginohk, but then that would not be automatic since i would have to do the blocking manually with your plugin each time an apartment is booked on my Airbnb listings.
Hello, is there a possibility to have an amployee's name added in the google calendar aswell? We have all employees subscribed in a specific calendar group. We need to know who of them has an appointment when the appointment is added to the Google Calendar. Thnak you!
Hello , Thank you for reaching out to us. Can you please create a ticket on our support platform and our support agents will assist you with this: tmsplugins.ticksy.com/submit/ We wish you all the best. Have a nice day.
Hello , Thank you for reaching out to us. In settings/integrations you have option called Event Title and Description. You need to enter those placeholder there. You can find more information on this link wpamelia.com/configuring-google-calendar/ We wish you all the best. Have a nice day.
@@AmeliaWordPressBookingPlugin Thank you very much. I have one more question; When i delete an appointment from my Google Calendar, it won't come available again (the timeslot)
Hello! Thanks for your video! It works with the new bookings, i can see them in my google calendar. But the ones, that were booked before I made this configuration are not shown in my Google Calendar. Can you help with that?
HI Fernanda, You can set up if you want for your services to be online or in person, for online services you can use Google meet or Zoom integration and the customer and employee will get the link for the online meeting. Best
Thank you for the tutorial! Does this google calendar integration works with as many employees and calendars as I want? Also if I work with a capacity greater than one, like a class that accepts 8 people, does this google calendar integrations understand this capacity? Thank You
Hi there, New video for this will be recorded and published soon. We are aware that this one is old since there were some changes on Google side, so stay tuned!
@@AmeliaWordPressBookingPlugin I replied to this right after you did from my phone but I don't see it here. Can you please reply to the support ticket I put in at the same time I made my comment here? I sent a video of the issue I'm having and haven't heard anything. I think support tickets should be more important than replying to comments on UA-cam.
You guys have the best booming system for Wp by far, amazing plugin
Hi J V
Thank you so much for your support !!!
Great WP tips! Thank you
Thanks for the updated video
😀 *Thank you for this video* 😀
Any time!
Is anybody else having issues with Google 2 way sync? Example: A customer has made an appointment in Amelia and they call and want to shift it to the next day. When I access my Google Calendar and drag it to the next day, it does not communicate back to the Amelia Calendar on the Wordpress backend. Anybody know a fix?
the 2 way sync mean that if the employee or the client change the appointment date it automatcly goes sync in both calendar, BUT it has to be changed in the front ou banck end of amelia, not in the google calendar itself. try to do that! I wil see that it works fine. but drag in the google calendar won't affect the client agenda
Great thanks.
Also like to know how to have a seating booking, like in a Theatre, Cinema, Stage seating etc... ?
Thanks
Hi there, thanks for writing in. We do not have an option for seat booking per se, but you can create a service and set capacity for that service. This way, no more than an exact number will be able to book.
For example you have a theatre for 100 people, you can create a service with maximum capacity 100, so the booking will close when the capacity is reached.
I have a problem, in amelia booking I have 10 sessions for example to Monday 3-March on 10:00 AM to 8:00PM all sessions are approved but google calendar show me only 1 session not the 10 sessions. I did correctly the steps in your video. Can you explain me what is the problem? I did only the step Sign in google account, all previous steps (in my case) are unnecessary.
Hello Mauricio, can you please reach out to our support team on tmsplugins.ticksy.com/ and provide them with all the details regarding the issue that you are dealing with, they will assist you with that.
Thank you very much. I have one more question; When i delete an appointment from my Google Calendar, it won't come available again (the timeslot). How do i fix this!
Hello ,
Thank you for reaching out to us.
Can you please create a ticket on our support platform and our support agents will assist you with this:
tmsplugins.ticksy.com/submit/
We wish you all the best.
Have a nice day.
I have complete the following documents and video but my google integration not working
So please help me
Hi, please contact our support and they will gladly help: tmsplugins.ticksy.com/submit/
How to sync availability from Calendly to Amelia?
Hello there,
Thank you for reaching out to us.
Unfortunately, that is not possible. In order for that to be done, it would be necessary for there to be integration between those two plugins, and such a thing does not exist I'm afraid.
Best regards.
Hi, I have a problem, once the service has been booked, notifications reach the customer but not the employee. the employee sees the booking on Google Calendar but the email doesn't arrive
Hello there,
Thank you for reaching out to us.
Can you please create a ticket on our support platform and our support agents will assist you with this:
tmsplugins.ticksy.com/submit/
Kind regards.
I can't find the web browser on my user page.
There is only web application but If I choose that it would not publish. Telling me it's not on JavaScript. What do I do? I mean on the Google Api page
Hello ,
Thank you for reaching out to us.
Can you please create a ticket on our support platform and our support agents will assist you with this:
tmsplugins.ticksy.com/submit/
We wish you all the best.
Have a nice day.
Hi, I want clients to be able to book the same service for same time slots. Like for a yoga class, where 10 people can book on the same time. How do we do this set-up?
Hello,
Thank you for reaching out to us.
When you offer group classes you need to set capacity of service to 10 and to enable the option "Allow booking below minimum capacity" in Amelia/settings/appointment settings. When this is enabled, multiple customers will be able to book the same time slot, without having to fill in the minimum capacity.
We wish you all the best.
Have a nice day.
Hello! What do I have to put as uri in both Amelia and Goole Cloud?
Hello there,
Thank you for reaching out to us.
It all depends on what step you are thinking of. You have each step and complete integration explained here on this link wpamelia.com/configuring-google-calendar/. Please follow the instruction from this link and all should be fine.
We wish you all the best and hope you have a wonderful day ahead.
It's not working I connected my calendar but it shows all slots open even they are busy in google calendar and also wenn I book an appointement they are not shown in my google calendar. Very disappointig to have to go throuch a 15 minutes video while other booking tools just a typing in the google email adress is enough to get it work.
Hello Valentino,
Thank you for reaching out to us.
Can you please create a ticket on our support platform and our support agents will assist you with this:
tmsplugins.ticksy.com/submit/
We wish you all the best.
Have a nice day.
Had an. Issue with having to go through the verification process of the app because I uploaded a logo! I got an email from google and I mentioned not needing a logo and was told that it cannot be removed. They are making me go back and forth trying to get the app approved! Any suggestions??
Hi, I am not aware of such a problem, but if you still have an issue after following steps from the video, please contact our support engineers here: tmsplugins.ticksy.com/submit/
Same issue here.
@@AmeliaWordPressBookingPlugin Absolutely an issue for employee logins from frontend. I'm able to connect and sync ANY gmail account if I'm logged in as the site admin, but if an employee tries through the frontend, it returns a 400 for not being verified. (I have submitted for verification, we'll see how that goes).
I think setting up a web hook via free account on Paddly Connect is the less painful alternative.
How can I sync each customers with their google calendar? Does this happen automatically when an appointment is made with an employee whose google calendar is synced?
Hey there. The Google Calendar integration is only used by employees. However, after an appointment is booked, the form offers Google, Outlook, Yahoo, and iCal to the customers. If they select "Add to calendar", and select the calendar they want to add the appointment to, the calendar modal will open (or an ICS file will be downloaded, depending on the selected calendar), which will allow them to add the appointment to their calendar.
You can also send the ICS file in the notifications if you enable it in Amelia's Notification Settings.
Hii Great video . What if different employees have different email id and i dont want to use same email id for each employees how to do that?
Hello there,
Thank you for reaching out to us.
Not sure what you want to achive but we will reply as best as we can. Each employee can be connected to their own calendar from the employee modal. So each of them will get bookings to their mail. If you meant on something else please create a ticket on our support platform and our support agents will assist you with this just give them more details about what you are trying to achive:
tmsplugins.ticksy.com/submit/
Best regards.
Thank you for your videos! I couldn’t get the bookings made on google calendar to show up on Amelia. I can see it on the google calendar and the slot won’t be available on booking. Any setting to enable booking from google calendar?
Thanks.
Hello, can you please check whether the “Remove Google Calendar Busy Slots” option in Google Calendar settings on the Settings page is enabled?
@@AmeliaWordPressBookingPlugin it is enabled however I can not see any booking made on google colander to show on Amelia.
@@DrSamuelHailu
Please submit a ticket on tmsplugins.ticksy.com/ and our support team will provide you with full support on this issue.
It works fine when client reserves on web. But the hour is not the hour of reserve. And if i add a reserve in google calendar, is not blocked on amelia.
Hello Virtuel69, Can you please reach out to our support team on the following link and they should be able to assist you with this issue:
tmsplugins.ticksy.com/
If Amelia connects/sync with Google calendar then you can not book on front end the slot in case the slot has been blocked via an earlier booking. Thats great! But if the employee has blocked her Google agenda for a personal reason, does Amelia also sees this? So you can not book as customer this time slot because its blocked by an other (not Amelia) appointment?
Hello,
Thank you for reaching out to us.
If Event in Calendar is set to busy those time slots wont be available for booking. The integration is made to make it easier for employees to block time slots. And if they have private commitments or if it is a booking in Amelia, those slots will not be available for booking at the front.
We wish you all the best.
Have a nice day.
Hi guys. Is it posible to integrate a Amelia to GOOGLE SITES ?
Hello, can you elaborate on what you are referring to and we will assist you with this?
How do I configure a Event to be placed at google meet? I believe it can be done for appointments, but what about events with 100 people for instance?
Hi there,
Unfortunately, Google meet can be only configured with the appointments at the moment, not for the events.
Best regards.
Hi!
Just one thing is not working for me. If I have a meeting on google calendar (that is not booked by the Amelia system) for example between 12:00-13:00, this time is still available on the schedule of the service. what do I need to check?
Thank you.
Hi there,
Can you please check if that event in Google calendar is se to "busy" and also check in Amelia settings -> Integrations-> Google Calendar tab and then enable the option "Remove Google Calendar Busy Slots "
This should do the trick.
Best regards.
@@AmeliaWordPressBookingPlugin it is enabled, but still not working
Pls can it sync calendar from my listings in AirBNB
Hello there,
Thank you for reaching out to us.
You can not add or show bookings that you already have in your calendar in to Amelia. What you can do is you can block the times that you already have as busy in your calendar so that those times can not be booked in Amelia. They will not show as available for booking.
We will mention just in case that the plugin cannot be used for multi-day bookings.
Kind regards.
@@AmeliaWordPressBookingPluginohk, but then that would not be automatic since i would have to do the blocking manually with your plugin each time an apartment is booked on my Airbnb listings.
Hello. How can I get events to be created on a specific calendar and not the default calendar? Thanks.
Hi, can you please explain further, not sure wich calendar you are asking about?
Hello, is there a possibility to have an amployee's name added in the google calendar aswell? We have all employees subscribed in a specific calendar group. We need to know who of them has an appointment when the appointment is added to the Google Calendar. Thnak you!
Hello ,
Thank you for reaching out to us.
Can you please create a ticket on our support platform and our support agents will assist you with this:
tmsplugins.ticksy.com/submit/
We wish you all the best.
Have a nice day.
The appointment on Google Calendar, how can it show a name of the bookee?
Hello ,
Thank you for reaching out to us.
In settings/integrations you have option called Event Title and Description. You need to enter those placeholder there. You can find more information on this link wpamelia.com/configuring-google-calendar/
We wish you all the best.
Have a nice day.
@@AmeliaWordPressBookingPlugin Thank you very much. I have one more question; When i delete an appointment from my Google Calendar, it won't come available again (the timeslot)
Hello! Thanks for your video! It works with the new bookings, i can see them in my google calendar. But the ones, that were booked before I made this configuration are not shown in my Google Calendar. Can you help with that?
Hi Mirjam,
Unfortunately the sync will start once you configure the Google Calendar in Amelia, but the old ones will bot be able to be displayed.
@@AmeliaWordPressBookingPlugin Okay, Thank you!
@@mirjambuka2401 You are welcome :)
Is there a way to use google meet only if the service is set to online?
Is there a way to set the service as online or in person?
HI Fernanda,
You can set up if you want for your services to be online or in person, for online services you can use Google meet or Zoom integration and the customer and employee will get the link for the online meeting.
Best
Thank you for the tutorial!
Does this google calendar integration works with as many employees and calendars as I want?
Also if I work with a capacity greater than one, like a class that accepts 8 people, does this google calendar integrations understand this capacity?
Thank You
Hi, yes! Each employee can connect his/her google calendar. For the group bookings, all who booked are added to the google event.
is it possible for setting up the appointment time in 12 Hours Instead of 24 Hours In Amelia, Need urgent Help
Hi Talha,
Yes, our plugin is using WordPress date and time settings so can you please check which time is set in your main WordPress configuration.
Does your company also sell Bookly?
If not, you should remove the plugin while recording.
Rather confusing! Not looking forward to doing this.
It simply will not Sign in with Google! What gives!
This is just killing me... SO slow. This shouldn't take 16 minutes for this tutorial.
Hi there,
New video for this will be recorded and published soon.
We are aware that this one is old since there were some changes on Google side, so stay tuned!
@@AmeliaWordPressBookingPlugin I replied to this right after you did from my phone but I don't see it here. Can you please reply to the support ticket I put in at the same time I made my comment here? I sent a video of the issue I'm having and haven't heard anything. I think support tickets should be more important than replying to comments on UA-cam.