Відео

Hello there, Thank you for reaching out to us. If you see work provider instead of employee in general settings then you still have Lite version installed and you need to install full version by downloading it from our your profile in our store on this linkstore.tms-plugins.com/login. If this does not help please reach out to our technical support agents and open the ticket here: tmsplugins.ticksy.com/submit/#100012870 If you have a pre-purchase question, ask us here: tmsplugins.ticksy.com/submit/#100013341 They would gladly help you there. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. This is how Amelia works. If you set price for event and one of the online payment methods customers can not book until they pay for the event. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. This is done automatically based on employee work hours. When their work hour starts it will automatically show as available. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. This happens only if you test book while logged in to WordPress. In any case, you should not book on the front end since this creates a conflict of roles. When you test book you need to do that from incognito mode or while you are logged out of WordPress. We wish you all the best and hope you have a wonderful day ahead.

Thank you! In that case, should I delete and reinstall? Will that resolve the issue?

Hello there, Thank you for reaching out to us. Can you please reach out to our technical support agents and open the ticket here: tmsplugins.ticksy.com/submit/#100012870 If you have a pre-purchase question, ask us here: tmsplugins.ticksy.com/submit/#100013341 They would gladly help you there.

Scratch that- I have to press F5 👍👍

Hello there, Thank you for reaching out to us. Most of the settings and colors can be changed in the customize section. So you should not have an issue changing the color. If you still have some issues you will need to open a ticket and send our agents a couple of screenshots of the issue and they will try to help you as best as they can. You can reach out to our technical support agents and open the ticket here: tmsplugins.ticksy.com/submit/#100012870 If you have a pre-purchase question, ask us here: tmsplugins.ticksy.com/submit/#100013341 They would gladly help you there. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. Thank you for your suggestion. However, Amelia is not designed for that type of business but rather for events and appointment booking. While this may seem like a simple implementation, it is actually very demanding. Achieving this would require creating a completely new plugin with a different logic and workflow. As we have explained, it's not possible to implement this within Amelia since it would essentially involve developing a new plugin. While there is a possibility that we might offer such a plugin in the future, we cannot promise that at this time as our current focus is on the development of our existing WordPress and SaaS products. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us.Can you please reach out to our technical support agents and open the ticket here: tmsplugins.ticksy.com/submit/#100012870 If you have a pre-purchase question, ask us here: tmsplugins.ticksy.com/submit/#100013341 They would gladly help you there.

Hello there, Thank you for reaching out to us. Yes, our company headquarters are based in Serbia. We wish you all the best and hope you have a wonderful day ahead.

@@AmeliaWordPressBookingPlugin much love for my serbian bros ❤️

Hello there, Thank you for reaching out to us. In services edit service section you have the option to set the minimum time required before booking this can be set separately for each service. Hope this helps. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. Yes, you can either create days off in the emplyoee modal or you can complete Google or Outlook integration and this will be done automatically. Any events from the calendar that are set to busy will not show as available in Amelia for booking. We wish you all the best and hope you have a wonderful day ahead.

@@AmeliaWordPressBookingPlugin thank you for quick answer and solution :-)

Hello there, Thank you for reaching out to us. There is a bug related to recurring labels and our developer team is already working on it and this should be fixed in one of the future updates. THey will try and implement a solution as soon as possible. We do apologize for the inconvenience. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. Cron - reminder notifications are set on the server so if they are not being sent but other notifications are working than this is not an issue with Amelia and we would advise you to reach out to your hosting provider so that they can check for any issues on their end since cron is set on the server. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. Can you please reach out to our technical support agents and open the ticket here: tmsplugins.ticksy.com/submit/#100012870 If you have a pre-purchase question, ask us here: tmsplugins.ticksy.com/submit/#100013341 They would gladly help you there. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. But there are some custom CSS solution that our agents can perhaps offer. Can you please reach out to our technical support agents and open the ticket here: tmsplugins.ticksy.com/submit/#100012870 If you have a pre-purchase question, ask us here: tmsplugins.ticksy.com/submit/#100013341 They would gladly help you there. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. If you are asking us if it is possible for customers to set a price then no, this is not possible. In role settings, you can set that employees can manage their services but customers can not do this. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. This is part of the standard license and most likely you did not install the Standard version on your site. Please download it from your profile in our store and make sure to purge the cache once you install the correct version. After that, all should be fine. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. You can create custom fields and gather any additional data that you may require and you can read more about it on this link wpamelia.com/custom-fields/. This is the only option that we can offer you at this time related to this. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. Unfortunately, currently, this feature is not available in Amelia. This can not be achived with Amelia at this time. As soon as the appointment starts the time slot will close and become unavailable for further booking. What you want to achieve is not possible I'm afraid. We wish you all the best and hope you have a wonderful day ahead.

@@AmeliaWordPressBookingPlugin, is there any hook or customization that I can make to meet this requirement?

Hello there, Thank you for reaching out to us. Can you please reach out to our technical support agents and open the ticket here: tmsplugins.ticksy.com/submit/#100012870 If you have a pre-purchase question, ask us here: tmsplugins.ticksy.com/submit/#100013341 They would gladly help you there. We wish you all the best and hope you have a wonderful day ahead.

@@AmeliaWordPressBookingPlugin Thank you, we will submit a ticket.

Hello there, Thank you for reaching out to us. Yes, of course, you can set this in services edit service just enable deposit set that amount or percentage required and that is it. Also you can give them option if you want that they can pay full amount instead of the deposit. You can read more about it on this link wpamelia.com/deposit-payments/. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. We have a pending status and you can set this up easily in general settings. there you will see option called Default Appointment Status. We wish you all the best and hope you have a wonderful day ahead.

Thank you for reply, but i want to do this on the event, and i don't know how to do that ;) ​@@AmeliaWordPressBookingPlugin

Hello there, Thank you for reaching out to us. Can you please reach out to our technical support agents and open the ticket here: tmsplugins.ticksy.com/submit/#100012870 If you have a pre-purchase question, ask us here: tmsplugins.ticksy.com/submit/#100013341 They would gladly help you there. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. Plugin can be edited via WordPress backend it does not matter if you use laptop or mobile device. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. We are glad to hear that you have solved this and if oyu need any assitance please reach out to our technical support agents and open the ticket here: tmsplugins.ticksy.com/submit/#100012870 They would gladly help you there. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. At this time we do not have such option built in in Amelia customization section. We encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: features.wpamelia.com/. The prioritization of feature development is greatly influenced by the number of customer requests received. By participating and expressing your support, you contribute significantly to the potential expedited implementation of this feature. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. Thank you and we are glad that you like it. As for your question, unfortunately, currently this feature is not available in Amelia. At this time we do not have such option built in in Amelia. In light of this, we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: features.wpamelia.com/. The prioritization of feature development is greatly influenced by the number of customer requests received. By participating and expressing your support, you contribute significantly to the potential expedited implementation of this feature. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. Yes, the employee gets notifications about the booking that they have when a customer or admin book and appointment with them. And this cannot be turned off you must enter the mail for an emplyoee when you create one. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. Not as such since Amelia can exist in a WordPress environment. What you can do is you can create a page that will show only specific events on that page and then you can share this URL. You can achieve this via our shortcodes which you can find on this link tmsplugins.ticksy.com/article/17639/. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. Yes, of course you can read more about it on this link wpamelia.com/configuring-google-calendar/. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. Reminder notifications are part of any full license but for reminder notifications to be set you need to reach out to your hosting pšrovider so that they can set them up on your server for you. As for the cart option, this option is available in Pro and Elite licenses. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. Unfortunately, currently, this feature is not available in Amelia. There is no such option in Amelia at this time I am afraid. At this time you can have only one employee per appointment. We wish you all the best and hope you have a wonderful day ahead.

Hello there, Thank you for reaching out to us. In most cases, this is the issue with credentials. You can inspect the page and in the network section you should see error and once you click on the error on the right side it should show the error. Most likely you will see error SMTP could not authenticate or something similar to this. That point that the issue is with the credentials. Hope this helps in case it does not please reach out to our technical support agents. We wish you all the best and hope you have a wonderful day ahead.

Hola, Gracias por llegar a nosotros. Gracias por tu sugerencia, definitivamente lo pensaremos en el futuro, pero no podemos prometerte nada por el momento, porque en ese caso debería estar hecho para todos los idiomas admitidos por Amelia. Le deseamos todo lo mejor y esperamos que tenga un día maravilloso por delante.

Hello again, Can you please reach out to our technical support agents and open the ticket here: tmsplugins.ticksy.com/submit/#100012870 If you have a pre-purchase question, ask us here: tmsplugins.ticksy.com/submit/#100013341 They would gladly help you there. We wish you all the best and hope you have a wonderful day ahead.

Hello again, Can you please reach out to our technical support agents and open the ticket here: tmsplugins.ticksy.com/submit/#100012870 If you have a pre-purchase question, ask us here: tmsplugins.ticksy.com/submit/#100013341 They would gladly help you there. We wish you all the best and hope you have a wonderful day ahead.

Hello, Thank you for reaching out to us. Unfortunately, this channel is not intended for technical assistance. For any technical support, please visit our dedicated platform, where it appears you have already opened tickets. If you are Bárbara F.....z C..., you should have received replies to your ticket. Our platform agents are focused on resolving tickets in the order they are received to ensure a fair and efficient process. Messaging in this channel will not expedite your response, as our team prioritizes and immediately addresses each ticket as it appears in the queue. We understand that timely assistance is crucial, and we assure you that our agents are working diligently to resolve all issues as quickly as possible. For the best and fastest support, please continue to use the platform for your technical inquiries. Thank you for your understanding and cooperation.

Hello there, Thank you for reaching out to us. This is a question for our technical support agent but please bear in mind that they do not work on weekends so they could not respond earlier they are working on the ticket in the order in which they have arrived and as soon as your tickets pop up they will reply to you if they did not already. In case they did not reply you can send us a link to that ticket so that we can check the status with them. We wish you all the best and hope you have a wonderful day ahead.