Another Shop Takes This Customer For $900 And It's Still Broke

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  • Опубліковано 23 бер 2024
  • In this video I have a look at a customers 2019 Ford F-250 that has a list of complaints. No power windows, locks, radio or heater controls. The dealer that sold the truck to him made a call on the BCM, charged him $900 and its now has more lights on than it came in with. Now the Air Bag and TPMS light are on along with the original problem. Let's have a look.
    -Enjoy!
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    Disclaimer:
    Due to factors beyond the control of South Main Auto Repair, it cannot guarantee against unauthorized modifications of this information, or improper use of this information. South Main Auto Repair assumes no liability for property damage or injury incurred as a result of any of the information contained in this video. South Main Auto Repair recommends safe practices when working with power tools, automotive lifts, lifting tools, jack stands, electrical equipment, blunt instruments, chemicals, lubricants, or any other tools or equipment seen or implied in this video. Due to factors beyond the control of South Main Auto Repair, no information contained in this video shall create any express or implied warranty or guarantee of any particular result. Any injury, damage or loss that may result from improper use of these tools, equipment, or the information contained.
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КОМЕНТАРІ • 2,1 тис.

  • @SouthMainAuto
    @SouthMainAuto  2 місяці тому +1631

    *PUBLIC SERVICE ANNOUNCEMENT* - If you are watching this video on 3/24/24 or 3/25/24 and you don't fall asleep before the end screen and you see part II is listed as "Members Only." *DO NOT PANIC* Do not send me nasty emails, don't unsubscribe, don't tell me I am an asshole or a sellout in the comments and *DO NOT CALL MY SHOP* to tell me you can't watch it. The part II will be posted on the 26th at 6am just like *I ALWAYS DO.* The reason it says members only is because there are some folks that support our UA-cam channel by becoming a "UA-cam Member" and it gives them early access to all videos I put out. Take a breath, slow down, everything is gonna be OK.
    Thanks for watching!
    -Eric O.

    • @Sicktrickintuner
      @Sicktrickintuner 2 місяці тому +132

      People have really done that? Wth is wrong with them?

    • @donniev8181
      @donniev8181 2 місяці тому +15

      Blame it on the rain!

    • @joel.3112
      @joel.3112 2 місяці тому +27

      Love the comment Eric O .Didn't know anything about becoming a member I'm going to check it out and maybe become a SMA member.

    • @Jim-ie6uf
      @Jim-ie6uf 2 місяці тому +12

      @@donniev8181r
      That would be a great name for a song.

    • @SouthMainAuto
      @SouthMainAuto  2 місяці тому +110

      Dude you have no idea... @@Sicktrickintuner

  • @mikeglasgow9618
    @mikeglasgow9618 2 місяці тому +298

    Im a retired HVAC tech. Went to a customer's house that stated his blower moter on his furnace ran constantly. I looked at his control board while he watched me standing with a cane with a rubber stopper on the bottom. I asked him if i could borrow his cane. I tapped the side of the furnace and the blower shut off. I told him it would just cost $ 89.00 for the service call. Dumbfounded,,, he ask will iw work now. I told him i I was just joking around. He had a bad/stuck blower relay. The 89 dollars was knowing where to tap it. The elderly man laughed his ass off. Blower relay on truck. 4 quarter inch spades. Done deal. When i was done he ask,,, how much really. I said, man. FIGHTING ON IWO JIMA. YOU'VE ALREADY PAID THE BILL. DECORATED SOLDIER, 3 PURPLE HEARTS, SILVER STAR, BRONZE STAR WITH VALOR, TWO COMBAT INFANTRY BADGES, WWII AND KOREA BATTLES, I COULDN'T CHARGE THE OLD MAN ONE PENNY !!!

    • @fukashima6586
      @fukashima6586 2 місяці тому

      Only fools work for free

    • @bill360
      @bill360 2 місяці тому

      Your a fine man

    • @XantheFIN
      @XantheFIN 2 місяці тому +12

      Knowledge which comes from years experience does not always translate to free food.

    • @mikeglasgow9618
      @mikeglasgow9618 2 місяці тому +13

      I see , I must believe that YOU ARE NOT A VETERAN WHO HAS SERVED.....I AM !
      OF COURSE HE WAS " ENTITLED "

    • @shaun9156
      @shaun9156 2 місяці тому +1

      @@XantheFIN lmao, bet you are a super knowledgeable person....

  • @ronicard
    @ronicard 2 місяці тому +97

    Heck of a job, Eric O. The fact that someone else told him "Maybe the guy at South Main Auto can fix it" tells you that you're doing it the right way and people notice.

  • @stevenmartin4889
    @stevenmartin4889 2 місяці тому +101

    Eric o exemplifies the difference between a wrench turner / parts charger and a mechanic. Eric o is one of the few mechanic UA-camrs that is actually a real mechanic

    • @chrisdehn5492
      @chrisdehn5492 2 місяці тому +1

      Calling him a mechanic is an insult. He is a technician

    • @bluhuptie
      @bluhuptie 2 місяці тому +1

      It's technician ! As you can see he didn't even touch a 'hand tool' at all

    • @GripFreak
      @GripFreak Місяць тому +1

      ​@@chrisdehn5492 Why would being called a mechanic an insult? Can you explain the difference? Are you aware of why and when the term automotive technicians came into use? BTW, it's okay to say you don't know. Your ego is not your amigo.

    • @justinwatch
      @justinwatch 21 день тому

      You just need to be quiet

  • @donakahorse
    @donakahorse 2 місяці тому +456

    I have to say, your ability to diagnose, then explain what you're doing, and why you're doing it, is unsurpassed in the cartube community. I appreciate it.

    • @troysmith9453
      @troysmith9453 2 місяці тому +7

      Yeah man that shit is crazy how he does that but if you look at it it's much easier.

    • @mikebishop2838
      @mikebishop2838 2 місяці тому +14

      Yeah - I gotta say - he's one of the best diagnostic/explanation guy out there.

    • @johnslesinger7109
      @johnslesinger7109 2 місяці тому +2

      I agree. I watched another guy who everyone claims is the ace diagnostic. Most work is done outside, rain or shine, shaky videos, and very hard to follow.

    • @donakahorse
      @donakahorse 2 місяці тому

      @@johnslesinger7109 I used to watch another guy I thought was pretty good too, until the day he claimed a diagnostic tool that was left under the hood by someone else who had been working on the vehicle. Having had my share of tools stolen, I won't condone it. I won't say who it was, people can make their own decisions. I value integrity.

    • @donakahorse
      @donakahorse 2 місяці тому +1

      @@johnslesinger7109 I think we all see things from different perspectives. Just because we don't see the appeal of someone else, doesn't mean others don't view their presentation different. I'm just glad Eric does what he does. :)

  • @stevenwinfield9877
    @stevenwinfield9877 2 місяці тому +386

    This guy is the difference between a real mechanic and one who turns wrenches.

    • @dwreed63
      @dwreed63 2 місяці тому

      💯

    • @wendwllhickey6426
      @wendwllhickey6426 2 місяці тому +10

      To many parts changers out there .

    • @leonidas953
      @leonidas953 2 місяці тому

      In my book he’s a diagnostician not a monkey parts swapper.

    • @MickayG
      @MickayG 2 місяці тому +15

      I wouldn't be that harsh... there are good mechanics out there that do not have the diagnostic prowess Eric has. I'd say you've got three kinds of mechanics... fitters (wrench turners/part replacers), mechanics (have good mechanical knowledge) and diagnosticians... Eric belongs to the last group and they are VERY rare. Why do I say this? My mechanic is very good, he can take apart virtually any engine and gearbox and fix them... he does know the basics when it comes to the electronics, but absolutely NOT on the level Eric can and needs outside help with the difficult ones. And Eric will probably never operate and rebuild a gearbox like my mechanic can... that's a specialty not every mechanic has.

    • @mph5896
      @mph5896 2 місяці тому +7

      Unfortunately the repair here would be a 1/2 a day diag/repair of a good techs time. Maybe longer. I would have no issue paying that, but others balk and cry foul. Most techs are not even given more than an hour to get into this.

  • @stevemason1799
    @stevemason1799 2 місяці тому +38

    Farmers and ranchers tend to look out the side window as much as the windshield while checking their animals so we tend to drive over things like bruch and small trees. I've been guilty of tearing out wiring harness, 4x4 shift lever linkage, 4x4 vacuum hoses, and spare tire valve stems. Hey it's a farm truck,it should go almost every where my tractor goes 😂

    • @mrmotofy
      @mrmotofy 2 місяці тому +2

      Sounds like a Monster Truck would be applicable

  • @techmarc6996
    @techmarc6996 2 місяці тому +36

    "Tired of mechanic shops & dealerships taking your wallet for a good cleaning? Come on down to South Main Auto. Where Mr. O will show you how badly you got robbed" (This would make great parody commercial.). Excellent work Sir!

  • @alexb1528
    @alexb1528 2 місяці тому +302

    man i swear after working 6 days this week as a technician myself, i dont want to even think about cars but i can't resist watching you work. Great find as always.

    • @stevenp4821
      @stevenp4821 2 місяці тому +16

      Eric O - The Green Crusty Hound Dog

    • @cecilprice9187
      @cecilprice9187 2 місяці тому +3

      Drive vice Grip garage hes funny.

    • @AwakeDude911
      @AwakeDude911 2 місяці тому +1

      thats why you never buy a mechanics used car either... ive walked away a few times when i found out what they did for a living...BYE ....

    • @markmay1655
      @markmay1655 2 місяці тому

      @@stevenp4821I thought the Green Crusty was the New York State mascot

  • @unwired1281
    @unwired1281 2 місяці тому +123

    I like when Eric talks kind of soft to the problem like he doesn’t want to scare it away. 😂

    • @supergeekjay
      @supergeekjay 2 місяці тому +2

      Heh, I do that when I catch spiders, I use Eric's voice, "C'mon little fella, hey little guy!"

    • @mediocreman2
      @mediocreman2 19 днів тому

      If you know, you know. Why tempt things? 😅

  • @rayadouno7811
    @rayadouno7811 2 місяці тому +9

    The diference between a dealer who will replace your entire modules for brand new ones and harnesses and this guy who gets down to the real problem and FIXES IT to make it a solution! Great work man! 😊

  • @aplund
    @aplund 2 місяці тому +31

    Broken wires are seemingly the last thing dealers consider.

    • @davelowets
      @davelowets 2 місяці тому +2

      It IS, and can be quite difficult to locate sometimes

    • @steveschilling5966
      @steveschilling5966 2 місяці тому +4

      had one were the installed mudflaps and put a screw into a harness and killed all the lights on a ford van dealer couldn't find the problem 1000$ later.

    • @bryanjacobs5897
      @bryanjacobs5897 2 місяці тому +3

      Not here at GMC lol

    • @carguy1312
      @carguy1312 2 місяці тому +2

      Ford dealer techs just assume it’s a bad part lol.

    • @jaimecalderon1432
      @jaimecalderon1432 2 місяці тому

      So dont take automobiles to dealerships for diagnoses/intermittent issues, because most likely they won't be able to figure out complex issues??

  • @dB_944
    @dB_944 2 місяці тому +130

    I love that neon check engine light on the wall. 😊

    • @SouthMainAuto
      @SouthMainAuto  2 місяці тому +31

      Me too!

    • @BigPapa_2001
      @BigPapa_2001 2 місяці тому +20

      ​@@SouthMainAutoI'm afraid your shop won't pass inspection though because it's lit up.

    • @scottzehrung4829
      @scottzehrung4829 2 місяці тому +16

      The Money 💰 Light!

    • @theciscotech
      @theciscotech 2 місяці тому +5

      You need one with money light wrote below it lol.

    • @wayupnort6271
      @wayupnort6271 2 місяці тому +5

      Uhm, that’s a helicopter. 😂😆👍🏻

  • @geoffreyrose3327
    @geoffreyrose3327 2 місяці тому +110

    People commenting on the dirt but seemingly didn’t learn a thing from watching this video. Great job as always and I’m glad there are great mechanics like yourself and are willing to share your knowledge online. I’m 60 now but grew up working on a farm my whole life until the military found me. Nothing makes a farmer happier than an honest mechanic that is willing to fix their equipment and be honest at the same time. Thank you for helping a farmer and educating us !

    • @robertsmith2956
      @robertsmith2956 2 місяці тому +3

      I sort of miss springtime with natural fertilizer. After one season you don't even notice it.

    • @joeshmow1583
      @joeshmow1583 2 місяці тому

      @@robertsmith2956 as grandad always says gotta love that smell of $$$$ lol

    • @geoffreyrose3327
      @geoffreyrose3327 2 місяці тому +1

      @@robertsmith2956 fully cleaning out the barn in the springtime after horrendous winters were definitively something special. I would keep feeding candy canes into my mouth and tried to never breathe in through my nose. Thinking back, it was a good time driving the tractor way back in the field through a slew of snow to unload the trailer by hand with a shovel and a pitchfork

    • @danielgonzalez-ze7hr
      @danielgonzalez-ze7hr Місяць тому

      Good Day Eric, quick question what program do you use for the wiring diagram’s? If it’s ok to ask .

    • @robertsmith2956
      @robertsmith2956 Місяць тому

      @@danielgonzalez-ze7hr The AllDate subscription has them.
      I get some from my library web page. They are not as complete, and a nightmare to follow.

  • @1111boone
    @1111boone 9 днів тому

    It’s truly amazing that you spend the time to trace the issues in a step by step process, without resorting to shotgunning parts that cost the customer money that shouldn’t be spent! Well done, sir!!

  • @2DogsVlogs
    @2DogsVlogs 2 місяці тому +7

    Love how you don't give a crap about crap. Doing my apprenticeship my boss wouldn't touch it and would charge the customer $100 for cleaning. It was a city garage. Out here we are surrounded by farms and there is nothing but crap. I live in town (130,000 people) and whenever it rains it smells crappy because the amount dropped by cars & trucks going up and down the street. It makes the grass grow crazy.

  • @kennyquad
    @kennyquad 2 місяці тому +185

    Farmer gets stuck in cow puckey, grabs big ol Deere and throws a strap around receiver hitch tube and snags this harness. Give it some time for the green crusties to grow and then go in for the supper duper platinum warranty.

    • @larrymoney1127
      @larrymoney1127 2 місяці тому +10

      You might be on to something

    • @hookin1
      @hookin1 2 місяці тому +15

      As a wrecker driver that was my exact first thought, judging by the location and the damage to the harness

    • @patbfd
      @patbfd 2 місяці тому +9

      Bingo!

    • @mattmanyam
      @mattmanyam 2 місяці тому +8

      I was thinking along the same lines.

    • @johnbircher3513
      @johnbircher3513 2 місяці тому +7

      Ditto. Saved me from the typing

  • @craigsparton
    @craigsparton 2 місяці тому +59

    Nice find. Recently fixed a Fusion where the entire MS-CAN was dead. No IPM, no heater controls, no power window operation, etc. HS-CAN was fine and all the modules communicated. I measured the resistance of the MS-CAN bus and it was 47 ohms. Aha! Something was adding resistance. On that vehicle the BCM and IPM had the 120 ohm termination resistors. Unplugged those, still had 220 ohms on the bus. Nothing jumped out as a likely suspect so I went with the "unplug what's easiest" method. Resistance went infinite when I unplugged the passenger's door connector.
    It turns out that vehicle had two types of doors, one with power window switches that operated on the MS-CAN bus, and one with conventional power windows. And of course both doors use the same connector. This vehicle had bus driven windows. Someone had replaced the door with a conventional door. Painted it well too, couldn't tell until I removed the door trim. The connector for the replacement door was pinned differently, and two of the wires for the power mirror were across the MS-CAN bus. Removing those wires from the connector fixed the issue. Well, except for the passenger's side windows, which would have required replacing the door and he didn't want to do that. That's the problem with putting everything on a bus. Yes you save wiring, but one tiny issue can kill everything.

  • @tankscrittersandurbanhomes5579
    @tankscrittersandurbanhomes5579 2 місяці тому +3

    How jacked up is it that a corroded wire by the spare tire makes your windows and radio work. That's so stupid

  • @robertbenavidez7164
    @robertbenavidez7164 2 місяці тому +12

    As a technician myself with 43 yrs behind my belt? This is how sometimes u have to be a detective and lots of luck finding out Who? What? Where? When? And why? 😂😂😂😂 nothing more time consuming than finding other people's mistakes and poor work. GREAT JOB!...

  • @abw121
    @abw121 2 місяці тому +134

    Eric even printed out a full wiring diagram and then taped it together! This is going to great!

    • @digi3218
      @digi3218 2 місяці тому +2

      I think he did it for us 😊

    • @simonparkinson1053
      @simonparkinson1053 2 місяці тому +1

      If you've ever used original Mercedes diagrams, they're usually large format but split into A4 (~letter) pages with overlap and have cut and paste marks at every boundary.

    • @I_Died_2_Weeks_Ago
      @I_Died_2_Weeks_Ago 2 місяці тому +1

      It's the only way in Aviation. One page is folded and as long as your arm. I did it all the time in the Navy fixing C-130s.

  • @kj5190
    @kj5190 2 місяці тому +71

    Out of all the videos of yours I have watched, I have never seen any of them to be stupid. You have been one of the best diagnostic technicians I have ever seen. You have been a godsend to many people who have never done certain things, given up and paid hundreds to have a mechanic not fix the problem then see one of your videos and they do the face to palm and fix it themselves. Thank you for all of your videos.

  • @BigHappysPlace
    @BigHappysPlace 2 місяці тому +9

    I had a friend bring me their 89 Dakota the other day, He had several items that where not working. Headlights, buzzer, radio. I looked at the bulk head connector and saw all the green puss. Had it fixed without even breaking out the test light. :D

  • @cognac8297
    @cognac8297 3 дні тому

    You deserve every sticker on your multi tool boxes and gauges and testers. You are the man

  • @onthewayup
    @onthewayup 2 місяці тому +33

    I find myself fixing things just like this......all the time. Dealers do NOT teach their techs how to solve problems. Just replace parts. Ive always enjoyed watching every single episode of yours....i learn something every time

    • @LeverPhile
      @LeverPhile 2 місяці тому +4

      I bet Dealers don't pay their techs for time spent diagnosing.

    • @mph5896
      @mph5896 2 місяці тому +8

      @@LeverPhile Manufactures pulled all the $ out of being a tech. It's unfair to ask people to work for free. So good people bail from the industry and move on. Cant blame them.

    • @onthewayup
      @onthewayup 2 місяці тому

      That could be, never thought of that. @@LeverPhile

    • @LeverPhile
      @LeverPhile 2 місяці тому +2

      @@mph5896
      I wasn't blaming the techs. Re read my comment. Blame the dealers and increasingly manufacturers that are designing cars to be unrepairable or very costly to repair.
      Customers also don't like paying for diagnosis, so they can also be a part of the problem as well.

    • @paulmoir4452
      @paulmoir4452 2 місяці тому +1

      I'm responsible to teach diagnostics, but I don't think I can really teach diagnostics. I think it's a talent. Some are naturally gifted, others not. But to be great, both have to practice. You can be gifted and practice less, or you can be less gifted and work harder: doesn't matter in the end. As a teacher, you can maybe guide and schedule practice, but ultimately you build your competence by practice.

  • @robertschwarz1568
    @robertschwarz1568 2 місяці тому +52

    I tell my students to print out the multi-page diagrams and tape them together! Come up with an attack plan before you even break out the meter! Love your approach! South Main Auto videos are my Sub Plans!

    • @onepingonlyvasily
      @onepingonlyvasily 2 місяці тому +5

      No better back up plan to have
      "May the Schwartz be with you"

    • @ryanalexander984
      @ryanalexander984 2 місяці тому +4

      I work on school buses and it is a pain in the neck to find wiring diagrams. I should have stayed working on cars and trucks. I miss diagrams.

  • @DJJ81
    @DJJ81 2 місяці тому +14

    “Look at that, old son”. Been a mechanic off and on for a couple decades and I love how fun Eric can be without the usual shop language the rest of us constantly rely on

  • @TheGreatGastronaut
    @TheGreatGastronaut 2 місяці тому +7

    This was an incredible practical demonstration of troubleshooting. It doesn’t matter if it’s automotive, medicine or datacenters, the process is the same and the methodology identical. This is something schools don’t do a good job of teaching and Eric, you consistently demonstrate a logical, deductive approach. Kudos!

  • @3wheelmaniac
    @3wheelmaniac 2 місяці тому +32

    Classic "What guy doesn't like getting lucky" lol

  • @williamalley4976
    @williamalley4976 2 місяці тому +24

    I owned a auto repair shop Here in Ohio and it was in a Farming community. One of My customers was a Farm and Pork operation with several Trucks and personal Car's also. I did all the service and repair's for this farm as well a tires for all of the fleet. I had a employee that did tire work and He complained to Me about the smell of the Pig dodo and said do You know what that smells like under there? and I told Him Yes It smells like Money to Me! He didn't have much of a sense of humor but He got the message! I'm retired now and like this Channel as it keep's Me in the Loop on what's going on in the repair world.

    • @KillaninjaFC
      @KillaninjaFC 2 місяці тому +5

      100% agree. Don’t like the smell then wear a mask, or make way for someone who has got with the program already

    • @kennethbode2017
      @kennethbode2017 2 місяці тому +5

      I worked in a steel mill for 45 years. Boss always said we aren't in business to make steel, we're here to make money. Some of the best money is earned from unpleasant places to work.

    • @lustfulvengance
      @lustfulvengance 2 місяці тому +4

      Yeah I work for a municipality and most of what I do is work on trash trucks, the best ones are the ones that are loaded and broke down with juices dripping out from everywhere 🤣🤣🤣🤣

  • @williamkraft5574
    @williamkraft5574 2 місяці тому +5

    The way you analyze potential problems blows my mind. I'm in awe of your skills.

  • @tracydavid4411
    @tracydavid4411 13 днів тому

    You have some patience! I would rather jump out of a tall building naked and on fire than to try to figure out a wiring problem like that! Great video!

  • @ronaldbrosius7488
    @ronaldbrosius7488 2 місяці тому +15

    Your customers don't realize how great they have it , with your shop!!! Excellent job as always, post a follow up, after the wiring is done.

  • @user-pu3wc6xf2u
    @user-pu3wc6xf2u 2 місяці тому +59

    Woke up and 6 seconds later I get an SMA video, that’s a great start to the day!

  • @rexsmith5984
    @rexsmith5984 2 місяці тому +2

    Not a stupid video. Nothing better than figuring out a fix that someone else couldn’t. 😁😁

    • @supergeekjay
      @supergeekjay 2 місяці тому

      A fix that is easy if you use logic, and start at the top. A lot of places just take guesses based on fault codes. It's not the fault codes you need to look at, it's live data!

  • @roncoburn7771
    @roncoburn7771 19 днів тому +1

    great job we had a guy in the shop that loved working on a wiring harness.
    he would work on it all day and get it fixed.

  • @PatrickJago
    @PatrickJago 2 місяці тому +34

    Looking for green crusties should be taught in auto shop class. Thank you for teaching me.

    • @flagmichael
      @flagmichael 2 місяці тому +2

      The Green Crusties appear so often on SMA that they should be getting royalties.

  • @garyhennessey3621
    @garyhennessey3621 2 місяці тому +29

    Another thing, Josh is a very fortunate guy to have you as a mentor. You have excellent teaching skills.

  • @rodwhite3600
    @rodwhite3600 2 місяці тому +3

    By far, the most thorough strategy based diagnostiction on the internet. Pay attention, youngn's you won't learn this in the classroom. Great job, sir! If closer, you would have all of my business.

  • @popouimette8136
    @popouimette8136 Місяць тому +1

    Perfect area for the chain from the tractor pulled against the harness pulling it out of the cow crud

  • @tommyk1073
    @tommyk1073 2 місяці тому +23

    Mechanics like yourself are becoming more rare these days. Whereas you enjoy the troubleshooting, or the diagnostic part of repairs, most younger mechanics these days want to slap on a new part and say it’s repaired. Many repairs today are no longer simple..it requires some sit down time to read and understand schematics, and it seems very few want to take the time to actually LEARN what is going on. It’s obvious now why so many customers bring their vehicle to you..well done..👊🏻🇺🇸

    • @erikgranse9709
      @erikgranse9709 2 місяці тому +2

      Mechanics like Eric have always been rare. The parts cannon is the main tool in most mechanic's kits.

    • @cameronbernard493
      @cameronbernard493 2 місяці тому +3

      What yall don't understand is how most mechanics are paid. (Not condoning shotty work) but I guarantee the guy who worked on this is flat rate making maybe $25-30 an hour. Probaly got paid 1 hour for diag, like most places. So dude make like $20 after taxes. More than likely. Idk how good of a job people expect someone to do for $20. Barely pays for lunch nowadays.

  • @jeffreyweinzierl1509
    @jeffreyweinzierl1509 2 місяці тому +15

    Back in the day I did most of the diagnostic work at the Buick Pontiac GMC dealership I worked at. The biggest part of the time, I found problems by just performing the visual inspection. It's the most important part of the diagnostic procedure.

    • @lustfulvengance
      @lustfulvengance 2 місяці тому +1

      Yep it's amazing what you can find by just looking at things, people look at me like I'm some superhero or something and I'm like bro all I did is use my eyes 🤣🤣🤣

  • @toddhoffmaster6057
    @toddhoffmaster6057 2 місяці тому +3

    This is yet another great example of why Eric is the man when it comes to diagnosis. Who would of thought that the radio and heater control would be affected for a 20 pin module at the rear bumper - Eric O. that's who!

  • @steelwheels327
    @steelwheels327 2 місяці тому +3

    Eric is a sooo good & equally humble . Him and Ivan are in a Elite group

  • @cndream1
    @cndream1 2 місяці тому +90

    When the "previous certified mechanic" has exceeded his level of competance. Makes me question his certification and experience. I think they owe him a refund

    • @TeemarkConvair
      @TeemarkConvair 2 місяці тому +4

      ya think??

    • @royalblood2405
      @royalblood2405 2 місяці тому +9

      He could be certified in brakes and suspension. And I'm sure he's a far better mechanic than yourself. Sometimes some problems are over people's heads and their boss is demanding something from them they can't deliver

    • @ihavethedocuments2580
      @ihavethedocuments2580 2 місяці тому +5

      Modern cars are extremely complicated with a plethora of micro processors.

    • @Cautionary_Tale_Harris
      @Cautionary_Tale_Harris 2 місяці тому +25

      ​@@royalblood2405That means the previous shop charged the truck owner $900 for a non-fix attempted by one of their mechanics who was in over his head. This is $900 under their "platinum" warranty. They owe him a refund.

    • @royalblood2405
      @royalblood2405 2 місяці тому +3

      @@Cautionary_Tale_Harris no refunds pal, welcome to the new America

  • @dukwdriver2909
    @dukwdriver2909 2 місяці тому +18

    Again, common sense and basic visual inspection outsmarts the guy who just reads fault codes and changes bits. If the wiring is not intact no amount of new modules will fix it. Good job.

    • @Leonarco333
      @Leonarco333 2 місяці тому

      But it did put a couple bills in the service writer’s pocket. Or maybe his coke dealer’s pocket. If the tech would have found the actual problem the service writer would have told the customer he needs a new harness.

  • @zxtenn
    @zxtenn 2 місяці тому +1

    Eric, you are a SMART guy that's the bottom line! You, Ivan and that guy from the Netherlands are the best on youtube. I had a 2023 Tuscon that i traded for a 2023 RAM 1500 classic warlock edition with the 6ft 4 inch bed about 6 months ago. Anyway when i traded in my Tuscon with only about 25,000 miles it had a DTC code for random misfire, it ran perfect under load, just at idle it might run a LITTLE rough, the RAM dealership dropped if off at a Hyundai dealer to fix it and i talked with the RAM sales manager just a few days ago and its STILL there because they cant fix it!!! The bottom line is just because someone is a dealership mechanic doesn't mean they know what they're doing, either they need new 'trainers' or an enhanced brain, you fix so many vehicles that others touch and charge customers for its amazing and you find the REAL problem, these dealership mechanics are SUPPOSED to know their job in and out but OBVIOUSLY that's not the case, another great video!!!! I am glad you're away from the typical woke NY nonsense, not sure who is worse for the State, The NYC Mayor or the Governor?

  • @Tyler839201
    @Tyler839201 2 місяці тому +1

    I own a shop in Oklahoma. I noticed a few months ago while moving a F350 with it's bed off, it shared pretty much all symptoms with the truck in your video. When I started this video, I immediately was curious if it was due to one of the connectors related to the bed. Was happy to see it was, and it was an easy fix! Just not the easiest to find. Your diagnosing skills are excellent!

  • @Todd66
    @Todd66 2 місяці тому +26

    I’m never not amazed at this man’s diagnostic skills. E could be a detective and probably solve decades old cases no one else could solve.
    I FREAKEN LUV ME SUM SMA and look forward to the 26th for the fix.

    • @Riqsuav1
      @Riqsuav1 2 місяці тому +3

      Best mechanic ive seen!! Wish we could clone him lol

    • @92Pony
      @92Pony 2 місяці тому

      @@Riqsuav1 Eric and AMD - aka Car Care Nut (Toyota/Lexus channel). I wish I could clone them both and have them open shops in my town!!!

  • @letsgobrandon5814
    @letsgobrandon5814 2 місяці тому +11

    I'm no farmer.
    but, I am a mud runner.
    I do have common sense and respect to rinse my Truck off, before I take it in to have it serviced!
    Love your woke and dedication!
    Hope to see your next video soon on fixing this problem on that truck.

  • @stephenurban9880
    @stephenurban9880 2 місяці тому +1

    This video shows the VAST difference between a troubleshooter and a parts changer.

  • @ericwoosley8152
    @ericwoosley8152 2 місяці тому +10

    Just wanted to say that I truly enjoy your videos. As a farmer, electrician and electrical inspector I appreciate how thourough you are. I grew up on the farm and had to work on all the equipment myself. As much as I enjoyed electrical work I truly hated electrical on vehicles. and tractors. I grew up on carbs, generators and such so I'm old school.

  • @riblets1968
    @riblets1968 2 місяці тому +10

    Crappy video? No way, dude! This one was perfect! I suppose that you could argue that you "got lucky," as you put it, but it seems clear that the diagnostic process you had already begun would eventually have led you there even if you couldn't see it right away. Furthermore, this video underscores the importance of visual inspection, as you rightly indicated. All in all, I think this is a great diagnostic video.

    • @landontesar3070
      @landontesar3070 2 місяці тому +2

      very well said, also highlights the value of the wiring diagram vs the network depiction on the computer.

    • @Leonarco333
      @Leonarco333 2 місяці тому +1

      Right. The key to a good visual inspection is figuring out where to look and what you’re expecting to find there.

  • @jjcaruso44
    @jjcaruso44 20 днів тому

    Great work, as usual. America needs more of you and your family all around the country. Thanks for the great videos.

  • @rickcinoakville4886
    @rickcinoakville4886 2 місяці тому

    Eric is the Green Hornet at 19.50, the customers super hero!

  • @davidfoulk3078
    @davidfoulk3078 2 місяці тому +50

    I work at the local sewage treatment plant and I need a starter put on my truck…oh wait…I gotta power wash the “muck” off of my truck first, cuz I would not want to disrespect you like that!!!!

    • @karlgutenburg9176
      @karlgutenburg9176 2 місяці тому +5

      mmm hepatitis in the eye.

    • @timd1833
      @timd1833 2 місяці тому

      I was surprised it wasn't near empty of fuel!!!

    • @lexteakmialoki5544
      @lexteakmialoki5544 2 місяці тому +4

      I remember Eric saying he would rather people don't wash their trucks before bringing it in. Dry crusty dirt was way better then wet mud.

    • @davidfoulk3078
      @davidfoulk3078 2 місяці тому +1

      @@lexteakmialoki5544If it were me I would tell customer to thoroughly wash truck and let dry over a day or two and bring it in clean and dry. It’s bad enough that trucks in NYS are rusty and I would have to work around falling rust, yeah that’s another Emergency Room visit story in its self lol, and if customer could not abide by that?? Next customer/job please!!

    • @williamallen7836
      @williamallen7836 2 місяці тому +3

      ​@@davidfoulk3078 with drivability issues one does not have the abillity to do this. Plus, when it comes to farmers, time = serious money loss. They don't have 3 to 5 days for their undercarriage to dry in the winter months. Things don't dry out that easy in PRNY during winter months... they freeze solid, making the techs job even harder. In this respect it's like being a doctor, you often have to deal with smelling grimy paitents/vehicles. Lol

  • @jeremypilot1015
    @jeremypilot1015 2 місяці тому +19

    In a way this makes modern cars junk. Everything is multiplexed and relies on current and voltage readings just to run the radio. In the 90s when you're car got a crusty short, the worst that happened was your left rear blinker stopped working. it didn't disable 80% of the cars' ability to work! (Update: you could also fix that short with a pair of wire cutters, electrical tape, a Bic lighter and a six-pack of OV Splits, not seventeen pages of wiring schematics)

    • @flagmichael
      @flagmichael 2 місяці тому +2

      I would put the blame on the really vulnerable harnesses. I know - most customers would not care, but within a decade or so the reputation of the brand would easily pay for the small incremental expense.

    • @EternalyRandom
      @EternalyRandom 2 місяці тому +6

      I agree. The radio doesn't need to know if the window is up/down. And not routed through the rear bumper.

    • @craigsparton
      @craigsparton 2 місяці тому +5

      Technically this is more networking than multiplexing, but I agree. It saves wiring, because you only need one sensor for each thing you need to sense and all the modules share it. No redundant wiring. Problem is, the bus goes down and everything quits working. Also the 20 gauge wiring they use for these things can't take any abuse at all. If it isn't perfectly routed it's going to break.

    • @jeremypilot1015
      @jeremypilot1015 2 місяці тому

      Multiplexing is the method used on the car's network. Feel better? lol @@craigsparton

    • @mattmanyam
      @mattmanyam 2 місяці тому +1

      I thought OV Splits only came in cases?? 😁

  • @nelsonglass6
    @nelsonglass6 Місяць тому +1

    A very systematic approach, it wins out the door… great work

  • @johnqueen2754
    @johnqueen2754 19 днів тому

    This dude is a master. I would love have someone like this to learn from hands on

  • @johnohara8504
    @johnohara8504 2 місяці тому +14

    Thank you for staying late, I have a similar truck and I’m not a full time mechanic, this kind of stuff eventually helps guys like me figure stuff out wether it’s exactly this issue but also your troubleshooting technique helps us see it a different way. Your channel has helped me fix my vehicles more than I can count. Thank you

  • @GarnConstructionInc
    @GarnConstructionInc 2 місяці тому +9

    The excitement level is contagious when you have a laundry list of codes to plan your first move with! The Experience level is, "off the charts", in all but especially these situations! Thanks Mr. O for another victory ride.

  • @TIREDOFEVIL
    @TIREDOFEVIL 2 місяці тому +2

    Mr. Unicorn, thank you for showing your followers what a true mechanic does for a living, not one of todays Technicians who were taught what to think, not how to think. Retired thinking mechanic.

  • @robertheinkel6225
    @robertheinkel6225 2 місяці тому +1

    When I was teaching aircraft wiring in the USAF, I would take a four page schematic, use a copier to reduce it to one page, then copy it to a transparency, to show it on screen with an overhead projector. On lager diagrams, I would reduce it to two transparencies, and use two overhead projectors side by side to follow the schematics.

  • @hahaha12345678993
    @hahaha12345678993 2 місяці тому +7

    that manure on the truck adds character to it, character development is what the film industry strives for

  • @solargarage
    @solargarage 2 місяці тому +17

    Love the wiring diagrams and the process. Got to love when we see all the missing modules come back on line.

  • @bavarianblessed
    @bavarianblessed 13 днів тому

    This is my jam right here. I love doing this type of diagnostic work and Ford gives you all the diagrams and connector locations to figure it out. Great job troubleshooting! Being a non-pro I use Forscan to check modules and load as-built data.

  • @danieljohnson8307
    @danieljohnson8307 11 днів тому

    Eric, I love the way you do your digagnostics. 😅

  • @rockysuperstar1
    @rockysuperstar1 2 місяці тому +9

    ERIC Nicely done . You are that Farmers HERO :-))

  • @stevevogelman3360
    @stevevogelman3360 2 місяці тому +5

    This video is not stupid. It’s brilliant work. Very very well done.

  • @sonnymetz793
    @sonnymetz793 2 місяці тому +1

    YOU ARE THE ULTIMATE DIAGNOSTIC FREEKING GENIUS!!!!!!

  • @C_Dana
    @C_Dana 2 місяці тому +1

    Green is Eric's fav color....I don't think that was an easy diagnosis. Eric made it seem that way!

  • @jimandnena4
    @jimandnena4 2 місяці тому +5

    Anyone can fix the problem. FINDING the problem is the craft. I got here late waiting for the coffee to brew. Great video.

  • @anderleof
    @anderleof 2 місяці тому +5

    Why did he pay $900 if he had a warranty?

    • @2nickles647
      @2nickles647 Місяць тому

      Parts are covered under warranty. Not the labour $$$

  • @robertsmith2956
    @robertsmith2956 2 місяці тому +1

    It makes sense. cow dung makes grass turn green as well.

  • @david600R
    @david600R 2 місяці тому

    Thank you so much for these I learn so much ❤️❤️

  • @davidkasperek3907
    @davidkasperek3907 2 місяці тому +8

    Sunday morning coffee and a visit to SMA. 😊👍.

  • @pete6102
    @pete6102 2 місяці тому +3

    eric you are the electrical Man !!!!

  • @danieljohnson8437
    @danieljohnson8437 2 місяці тому

    Thank you for taking me along.
    Excellent

  • @eavedesian
    @eavedesian 2 місяці тому +1

    "All fixed! Just needed a jumper wire!" 😂😂😂😂 That had me rollin'!

  • @Leon-qc7fe
    @Leon-qc7fe 2 місяці тому +6

    Another great video, Thank You again Eric. I really hope, really really that you are charging for your knowledge and experience. You are like the third or fourth doctor that a patient sees who finally finds and fixes the problem. That is priceless.

  • @thomasbrassard1321
    @thomasbrassard1321 2 місяці тому +5

    You are something else. Your abilities to find stuff is really remarkable. You should be very proud of yourself for what you do for folks.. Great job

  • @gordonmckay914
    @gordonmckay914 2 місяці тому

    Being a farmer I appreciate your view on farmers and what they do. As to the cow crap well as one old farmer said you cant make an omlet without breaking eggs. Nice diag SMA

  • @johnerway7255
    @johnerway7255 2 місяці тому

    Great overview and thinking. Thanks for sharing Eric.

  • @klystron1
    @klystron1 2 місяці тому +6

    Criminal for a shop to charge if they haven't fixed the problem. Great video thanks.

  • @randyanderson4360
    @randyanderson4360 2 місяці тому +3

    I'm not a FORD guy but I enjoy watching the tracking down of the hulk piss. Keep up the good work EO

  • @stevoidyt
    @stevoidyt 2 місяці тому

    Can't wait for part 2. Another excellent diagnosis. Thank you Eric.

  • @mbazzy123
    @mbazzy123 2 місяці тому

    That was a great diagnosis thanks for showing us !

  • @BearMD6571
    @BearMD6571 2 місяці тому +4

    I need to say, Eric, that your diagnostic acumen has been honed over the years, and the thought process you have developed has made you a master diagnostician. I love all of your videos, including this ‘boring’ one.
    I think a small raccoon climbed up into that space after being chased by the farm dog and clawed away at the harness - that’s what ripped off the mounting tabs and beat up/scraped the wires on that group of harnesses. The heat, though, I can’t explain …

    • @andymoyer7197
      @andymoyer7197 2 місяці тому +3

      maybe the racoon was in heat ? (sorry- just had to say that ! )

  • @KenOcon-uz3dl
    @KenOcon-uz3dl 2 місяці тому +13

    Don’t apologize for spending time preparing. Always remember the 7P’s. Which I call “P to the power of 7”. Prior Proper Planning Prevents Piss Poor Performance.

  • @allanarndt3047
    @allanarndt3047 2 місяці тому +1

    Being this is a farm truck & I know farmers will do what they need to do to get a job done I had a thought? Could a flat tire in freezing conditions been a start to the melted harness? I’m thinking this person had a flat tire but couldn’t drop the spare tire because the drop mechanism was frozen soooo start a fire under the spare to melt the ice and be able to drop the spare, change the flat so work can continue but things got a little to hot! 😮Knowing a few farmers I could see this being what happened. Great diagnostic skills! 😊

  • @David-bs6bv
    @David-bs6bv 2 місяці тому +1

    Definitely an interesting video. Who would have thought the radio, windows and heater controls would be taken out by a broken wire by the bumper/spare tire?

  • @Jim-ie6uf
    @Jim-ie6uf 2 місяці тому +7

    Good thing he had the double platinum super duper secret warranty🤪
    Another great video from Eric O’s Last Chance Garage.
    Not to be confused with the “Last Chance Motel”😅

  • @Allazander
    @Allazander 2 місяці тому +3

    "Farmers feed America" so don't worry about a bit of cow crud when they bring a vehicle in. I LOVE that attitude.
    I can't stand people that look down on farmers, or anyone else that does the manual labor and dirty jobs that keep the nation running. Without them, we'd all be so much worse off.

    • @JoseJimeniz
      @JoseJimeniz 2 місяці тому

      The sentiment about farmers is fine. But it tells me that Dr. O is getting kinda exhausted with negative comments; he has to pro-actively answer the negative comments that he is certain will show up.
      Like a PTSD response.
      I wish he, and all UA-camrs, and TikTokers, could realize that negative comments aren't directed at them. They're just someone idley sharing their thoughts for the world. Yes the comments are on this video, but the video is only one of the voices on the web-page.

  • @kevinbrown2630
    @kevinbrown2630 2 місяці тому +1

    Back to the video of changing out the battery on the escape. I was putting a transmission in an escape and while removing all the plastic crap and windshield wiper stuff the negative cable was so corroded that the 2 wire that plugs into the negative cable was rotted off. And we got a new cable and wire pig tail and I guessed the wires because of the green replacement wires. Guy picks up vehicle and came back last Monday morning and asked if I left anything unplugged for wipers. I said there was nothing to unplugged. He got to checking and I apparently had the 2 wires crossed and now has wipers again. Learning lessons lol😊

  • @dlsimmonsjr1
    @dlsimmonsjr1 2 місяці тому +1

    Your powers of checking the obvious has taught me so much!! Im happy the truck owner was sent to you. But im pissed that another owner was ripped off by a dealer tech. Even if the owner installed some aftermarket part that caused damage. They should have been treated properly after paying for an expensive extended warranty.

  • @bwalker4194
    @bwalker4194 2 місяці тому +462

    Farmer or not, anyone expecting you to deep dive into their vehicle could spend 5 bucks at the U-Spray-It to rinse the damn thing off.

    • @SouthMainAuto
      @SouthMainAuto  2 місяці тому +195

      Doesn't rinse to well when it is 15 degrees outside....

    • @stanposthumus7627
      @stanposthumus7627 2 місяці тому +36

      but u also could rinse away evidence. and it would also be dripping wet crap. not fun at all

    • @Slicerwizard
      @Slicerwizard 2 місяці тому +29

      @@SouthMainAutoI would've spent at least $20 at the coin carwash before asking a mechanic to look at it. Yeah, I get it - with most customers it doesn't even register in their heads that a clean interior and exterior is just the decent thing to do. Then again, in this case, it really wasn't necessary, so what do I know... :)

    • @DarrellBraunsLongThumbNail
      @DarrellBraunsLongThumbNail 2 місяці тому +43

      I worked at a lube and tire shop for years. You wouldn't believe how some people treat their cars. I'm talking floorboards full up to the seats, or even windows, with garbage. Back floors full of dirty diapers, etc... and they get pissed if you decline the complimentary vacuuming. I've even seen weeds sprouting out of the dirt on a dash

    • @user-xk4vt9ye8j
      @user-xk4vt9ye8j 2 місяці тому +16

      In that part of the state you could get it that dirty driving around the block.

  • @kalabash72
    @kalabash72 2 місяці тому +11

    Pay for a "Platinum" warranty and still end up $900 out of pocket. What a scam!?

    • @wadepatton2433
      @wadepatton2433 2 місяці тому

      warranties are far more about boosting sales than getting stuff fixed. Salesmen sell warranties, service managers deny warranty claims. Customer pays both ways. whoot!

    • @Embermist69
      @Embermist69 2 місяці тому

      The only warranties worth any substantial investment is right from the manufacturer. Third part companies I don’t think they’re worth the paper they are wrote on 99.9% of the time.
      That said, as always read what is and not covered. So you will be able to make a good informed decision.

    • @stevewhite3424
      @stevewhite3424 2 місяці тому +1

      Legally they are insurance plans and not warranties which is part of the problem

    • @wadepatton2433
      @wadepatton2433 2 місяці тому

      @@stevewhite3424it's all about the sales, not the service. Yes--they cover their asses well. We or those who buy extra warranties get to play a bunch of nonsense games trying to get satisfaction under the contract.

    • @wadepatton2433
      @wadepatton2433 2 місяці тому

      @@Embermist69 And the value of a "factory warranty" is going to depend completely upon the service department of the "service center". It's not something I can afford, so I fix my stuff.

  • @rapido2963
    @rapido2963 2 місяці тому

    He got the platinum - 12 month - Parts & labour - no quibble - VERBAL guarantee!

  • @barry8462
    @barry8462 2 місяці тому

    Your diagnostics abilities are amazing!

  • @cantonio270
    @cantonio270 2 місяці тому +4

    Built Ford Tough

    • @Bushy556
      @Bushy556 2 місяці тому

      Wasn’t a Ford issue. Something happened after the fact.