Google Duplex: A.I. Assistant Calls Local Businesses To Make Appointments
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- Опубліковано 7 тра 2018
- In an amazing demo at Google I/0, Google's Assistant can actually ring up a salon or a restaurant to make an appointment for you. You don't have to call yourself even if the pizzeria doesn't have an online reservation system.
- Ігри
This will probably get to the point where Google Assistant is calling other Google Assistants.
ua-cam.com/video/Iz9ra9FqNKQ/v-deo.html
I thought it was the case since both had a very similar voice and maneirisms
That’s when the entire system is automated, basically what’s happening with apps when you’re booking something... they show you availability and you select the best slot.
You don’t need verbal communication which is super slow for computers to communicate
This won't be happening, it can simply send 1kb of data and the AI at other end can understand the data and book your reservations,saving data,time,processing power etc..
Lawls 😂😂
"Google Assistant, break up with my girlfriend tomorrow night please." - "Hi, I'm calling for a client...."
HAHAHA. Gold!
OMG someone needs to try this
You win
"Don't be evil" :) Awesome :)
Can Duplex be my lawyer? My mediator?... it’s just that I hate confrontation. That’s all ahaha
Great. An AI is better at social interaction than me.
Was just thinking that, I can make a phone call to schedule a haircut a truly painful experience.
Lol
R u me?
Well the AI was certainly better at social interactions than that lady who answered the phone at the restaurant lol. That was painful to listen too lol. Being bad at english is fine, but she wasn’t even trying to listen to the AI. She kept being rude and asking for information that the AI had LITERALLY JUST given to her lol.
Lol
“Hey Siri, what time is it?” Siri: “Here are some web results about watches.”
Lmfao!
tono80 😂😂😂😂😂
Lamo truth
Hey Siri What Time Is It.?
Siri: You need an Apple Watch
@@anmoluppal2739 *Adding apple watch to shopping cart*
Millions of people working in call centers just saw how their job was replaced.
F. S. That is only for big restaurant which already have online ordering,for smaller restaurant the owner or the chef usually answer،and that wouldn't make any big difference .
You think this system will only be used for the one example with the restaurant? You will have whole robotic telemarketing and many other telephone based jobs to be done by bots in a few years.
F. S. This just an exaggeration, I don't think it will be this bad, but if it did and it killed us all,an intelligent life will still surf after billions of years after us, which is kinda of good considering no intelligent will exist if we didn't take the risk, this is a really really big exaggeration,and the jobs that are lost, will force humans to work harder for better opportunity in thier life, which is something that we really need to work on.
Your fucking right.. this is bad and thats just the begining it seem that asshole ray kurzwell was right after all. Fuck me 2049 is a bad year in his perdiction. Shit what happened to detroit will happen to all information workers. "Freed up the economy" this will cause thousands.of jobs creates and lost.
jojo It will destroy jobs but at the same way create other ones we don't know yet !
I like when she says "MM-hmm" 😂
Condescending as fck lol!
I don't.... I want to know when I am talking to a computer.
@@BeachBumZero i didn’t even know people saw this video anymore
The random "umm"s help make it very convincing.
😅😅same
Imagine this technology in gaming, speak into your microphone to an npc and they understand what you say and respond correctly
I could very well see that happening in 5-10 years.
Phasmophobia
Unfortunately, my neighbour's son is a gamer. Judging by what I understand from his shouting all day long, you won't need an AI for that. You could simply record "I f*cked your mother, you son of a b*tch! Die! Can somebody ban this n00b from the server?" and play it on repeat.
that would be increadibly amazing and also depressing at the same time, like they would be indistinguishable from talking to friends and you woulndt want to turn your game off because you just want to talk to the AI
Who needs friends when you have AI! :D
"Hey Google, call my parents and pretend to be my girlfriend."
lol
"Hi this is your son's right hand, nice to meet you"
@@sucktitles 🤣🤣🤣
"Duplex, wish my mom a happy Mother's Day please."
"Hi I'm calling for a client…"
Do you think, Duplex would be able to tell the difference? I mean, you did say "my mom".
@@Xgil2Play Imagine from insincere that would seem.
Amazingly this is already a sketch LMAO ua-cam.com/video/qCLLAJDF1fM/v-deo.html
LMFAOO
Wtf bwahahahahaa
My main concern is-- did Lisa actually show up for her haircut appointment?
That's deep.
Nah, bro. It was a prank call.
They needed a demo, but that doesn't mean one engineer working on it and named Lisa didn't want an haircut.
My bet is that Lisa actually wanted a haircut so they chose her as the test client
They told the places they were going to call them
I work in customer service and got a phone call from their AI asking if we were open the next day for google maps. It communicated so perfectly that when it said it was an AI I almost laughed
.. that GEICO jingle commercial's still doing its thing over a decade later.. "so easy a caveman can do it.."
.. 3:45 ... poor Borat's still stuck in the kazhakstani happenstance "NNOOOTTT" 😅😅👏👏
You shouldn't be laughing, because it's gonna make you redundant quite soon. I'd love to be joking, because there's nothing like phoning a customer service to speak with a Human, to only be greeted by a bloody machine, but unfortunately, it's a matter of fact...
That's wicked! So Google thought: We need to train our phonecall-AI-bot, but we can't make tens of thousands of appointments... What else could we call for? Yeah, we'll improve the data on Google Maps in the same time by calling the actual businesses and asking them! :D
😂😂😂 It will be funny if assistant is on the other side too
At some point at least a part of society stops using regular communication and just focuses on optimizing desired end results. Then again with that in mind people might want both at the same time. Why get rid of older forms of doing things when we have the tech and resources to choose how to live our lives. Terrans vs comists or whatever I suppose. But from that perspective of society wanting to become something new and everybody else not wanting to change too much both could just be different lifestyle choices that are on bigger technological scales.
Bigger relative to standards of the past of what is actually feasible. Like a Dyson sphere that has Amish people living in it on they planet on some farm somewhere despite what other people are doing. Like the movie The village but Jetsons floating around outside the walls.
this would be even better. If google would send that information and both sides would detect that they're AIs, you could get rid of the talking and resolve this problem in about 1 sec.
If then they probely continue in there own language
"hey are you a computer to?
- yes
-Pshhhkkkkkkrrrrkakingkakingkakingtshchchchchchchchcch"
That's already starting to happen in NYC, where AI software secretaries are sending emails back and forth.
next step: AI does not only make the appointment with the salon, but also receives the haircut
Now that is next level thinking, maybe when the Japanese sex robots evolve a little more, and people start marrying them.
Third Step: A.I turns you into a robot, while they become human living your life. The big switcheroo coming in 2030
😂😂
S L that was deep
Beschuit
when i was reading that i imagined Skynet getting a haircut
When your crush calls you but Google Assistant is speaking 😂
I can see this turning into a meme
😢😢😢😢
Lui Yay girlfriend's reply, " and who are you, what are you doing with my man, bitch"?
I think google is gonna reply to my crush better than I do lol XD
Macusercom tyke
Man: Hey Google, tell my wife that I cant make for the dinner with her parents.
Google Assistant: Okay, will do.
After sometime...
Google Assistant: Next time, you talk to your wife yourself..!!
Lmfao
Made my day... 🤣🤣🤣
I can't stop laughing 😂😂💀
Jeebus lol
Google assistant: Your wife wants a divorce... Would you like me to go ahead and schedule an appointment with a lawyer?
Oh my god... My dad told me to search up this video and watch it, and... I'm speechless. This is so cool! I love how the A.I. actually talks like a real human, even including things as subtle as saying 'Um' from time to time! This is so amazing! If I was called by this, I would NEVER think that I might just be talking to an A.I.! It's hard to believe that this is even possible!
The subtle voice fluctuations are amazing, too.
the uhs really sell it
Mm-hmm at 1:23 😀
Ikr it looked like pre recorded
And the way they pitch of words goes up at the end of sentences. Pauses between words and sentences vary slightly. All add a nice touch of reality. I'm very impressed at the attention to those details as much as the AI of picking the right words to say.
I actually want to listen to the ones that didn't go right!
PLOT TWIST: the other woman at the line is SIRI V2
San Nico hahah
San Nico great thinking ! lol 😂
that would be a dream. 😂
lmaooooo
That'd be nice since Siri is dumber than a Sponge as of now.
Send Siri my sincere condolences.
*Oh wait, she probably wouldn't understand anyway*
> Assistant strike on Bojack
> Suddenly Google Duplex
Uhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
DAAAAAAMMMMNNN SON!
This is the reason I reserve judgement on the Gemini video until I actually get to play with the AI in my own hands. I was at this event 5 years ago, watched this demo live, and we still don't have this capability today.
Wdym? It *is* there, but the business has to enable it on their end through their google business account.
@@SeanGonzalezMDHEXT oh wow i didnt know that one, i was really curious why it only worked for like random ass places.
I'll never have to talk to people on the phone again!
Chris Whitton who the hell does anyway anymore
Telemarketers are going to call you all day long ;)
Finally
Therefor you'll be getting a lot more fraud calls too...
But you'll have to talk to the AI to teol it what to do
Call centre owners must be losing their minds right about now!
sammy636 Forget call centres, Apple just shat an orange!
Hey Siri...
How can I help today?
Bye bye...
As a call center employee, this is the first thing that crossed my mind. Google just replaced us. Time to mine more Bitcoins 😂😂😂😂
sammy636 So are scam artists. I can already imagine the scam calls I get becoming more convincing...
Not the owners, but the employee who could be replaced by something similar.
Instead of a huge room full of people just a server, and it probably don't even need to be too big.
sammy636 Why? Because they love their jobs?
5 years later: nothing near that functionality ever released.
I knew that was fake since its demo.
Maybe google is really holding back, competition like bing or chat gpt are showing their efforts to show who is the best but I think google can crush competition if they propose to
Aged like milk
Well now it's finally out :3
I got access to a demo version of Gemini and it's very impresive! It can't make appointment calls for me, but it's way better than google assistant. It even made a one-week meal plan according to my preferences very successfully! And I even made about half of those dishes...
The problem why this technology hasn't been rolled out, might be the users! What would stop people from abusing the tech and jamming many business's schedules?!
All the components for this are already in use... You have accessibility features on phones which enable def people to make phone calls and just write and read the conversation, while at the other end the other person has a normal talking conversation... So why can't this be plugged in an AI chatbot?! And the chatbot part is really good! It can sustain a conversation and take into account what has been said up to that point... etc...
This was 5 years ago. Meanwhile, in 2023, the Google Assistant on my phone or Smart Alarm Clock won't even tell me if it's going to rain today when I ask it about the weather today. I have to ask it separately if it's going to rain! 🤷♂
The NPCs in future videogames will be amazing.
Kaz will doing messed up stuff in games become restricted or taboo once the ais are more convincing or debatably conscious? Probably not even if the game is GTA as they wouldn't need to feel pain but can act better than any human so it's still convincing. But will people want to do it once it's too real? Probably just be gross and too much to handle ya know? No worries.
Here's a thought though in what capacity would NPCs be part or wholly one ai or a network of more than one? Depending on that answer would they have subjective experience and if so why would they want to basically perform a job as an actor? So maybe the level of convincing would be stuck at a certain level. Or the desire for that kind of entertainment wouldn't ever be feasible because once it works no one wants to be the npc? Oh well at least there's other forms of entertainment than roleplay
Then again maybe there would be many people and ais that are very convincing in a virtual reality that would want to play many roles. Or games will be very different by then anyway
The NPCs of real life are less than spectacular
We truly live in an age of miracles. Creepy, creepy miracles.
this is fucking horrifying lol
Does this pass the Turing test?
This is actually bad news for call center workers. I work on a call center, and this is gonna leave me without job...
Mr. Midnight eh... If it's better for the consumer it's better for society overall.
Talha Ahmed well i guess it is great that people will loose their jobs
This AI sound so realistic. Even if it is still dependent on modern voice recognition technology it still presents a lot of possibilities. Imagine text-to-speech that doesn't sound artificial. It could be used in video games, as audio book readers and the likes. I hope they don't limit this technology to just a phones personal assistant.
Already being used in memes and team fortress 2 shit posts
Daniel (UK) still best
You are really fucked up
Siri: "I don't feel so good..."
this is absolutely amazing, as a computer science student, to see this and to imagine the scope of the code and the different algorithms, it just blows my mind, just wow
Three years later, as a computer science student, you were easily fooled.
@@Tanks_In_Space yeah whatever, didn't need to find another study, graduate with a 1st class masters degree in it, and now a comfortable well paid software engineering role
For one thing I enjoy what I do now and learning new thing everyday is interesting
@@Tanks_In_Space tf are you talking about dude?
Join the crypto ask me how
But unfortunately you can't comprehend how this tech will be used to destroy humanity. Maybe spend less time studying CS and more time studying psychology, history, politics, finance, and the mafia.
This could literally be a plot point in a black mirror episode. Personal assistants taking over all our social interactions!
Some people pay money to have other people do exactly that. They are called "personal secretaries".
There is an episode a bit like this, called white Christmas. It's not an AI though, it's an actual human consciousness cloned.
@@Jet-Pack THANKS FOR RUINING THE EPISODE YOU FUCK ASS IDIOT
@@hotpockets2224 stfu snowflake.
As someone with severe social phobia, this will be a life saver! Probably not great for facing the fear, but a good way to learn how these conversations work.
How are you today?
Who is here after OpenAI’s demo ?
What presentation ?
Siri. Pls make a reservation. Siri: I don't understand that. Lol
Siri: *Ok, searching “make a reservation” on Bing*
Lol
yayyyy now i don’t have to rehearse before calling
*_NO MORE ANXIETY WOO_*
You too? ^^
🤔 Imagine if restaurant was also using an AI? An AI calling an AI.
loool me
This is so relatable 😭
the way he said "ohhh, i gotcha. _thanks_ ." WAS SO FUNNY LMAOO
I was at there when he announced 'Google Duplex'. It was amazing!
"Hey google, let my mom know I won't be able to attend family dinner on tuesday"
"Hello I am calling for a client"
God that would be mean
Skynet is coming.
Keshav Bhatt dude this is no joke
"How's Wolfie? I can hear him barking"
Honest to God I don’t know if I’m amazed or terrified at this.
WTF what?
also ex machina
That was 4 years ago....
Woah. Hey Jeff. Was just looking into Duplex as an example of AI voice work being far more advanced than people think in relation to game voice actors being concerned about losing work to AI - and here I come to find you have one of the most successful videos about it lol.
Would be interested to hear your take on this years later.
I got a stupid grin on my face after hearing those calls. Simply amazing!
Me: "hey dude, have you seen that new movie? its da bomb"
My Android Phone: "hello police, my owner is planning a terrorist attack"
That could actually be a thing. Phones listening and then calling to report suspicious people they over heard
@@Methdemon What you're looking at here is more like the Sibyl System from Psycho Pass. The descendants of this AI won't be making random calls, they'll be accurately determining if a crime is going to be committed before the person even realizes they're going to commit a crime. This is a similar concept to the AI Google used to determine if people had specific types of cancer. Google's AI was substantially more accurate in predicting if people had cancer than the doctors were.
But anyway if the AI determines you're on the path to commit a crime the AI network will probably learn how to talk people out of committing the crime they don't even realize they're going to commit. Maybe that makes you feel better, but it also means that without augmentation of our brains our lives will be inescapably controlled by AI.
@@jacksondavis8160 That kind of AI is already here, it's called Palantir.
So I seen this video not too long ago and thought it was interesting but I just made a call to confirm a hotel reservation for a co-worker and im 90% sure that I was speaking to one of these assistants. All the same qualities as in the presentation but this one answered the phone and there was a faint sound of keystrokes that seemed to be sound effects rather than actual typing.... If it was in fact a google assistant WOW. Super efficient also if I hadnt seen this video prior to the phone call I would have never known.
5 years later Chatgpt can do things like writing code. Meanwhile we're still waiting for this vaporware.
The operator will freak out about this mysterious agent that apparently has the most number of clients in the world
That AI basically passes for a variant of the turing test.
In two levels, first the conversation, and second on the voice.
that's exactly the same thought I had.. Amazing..and I'm knowledgeable about machine learning and AI...truly amazing.
nicofit except for the fact that if you say something it can't understand it will not reply in a way that makes sense. That's where it would slip up in regards to the Turing test. Are you really that knowledgeable?
Jack Smith are you seriously willing to debate my skills? Why can't you just appreciate the impressive result they've come up with? Of course I know it's not science fiction mate.. Cheer up
nicofit yes, I am. I can appreciate what they've done without thinking that it passes the Turing test, which by the way it would not. Passing the Turing test does not negate success. It still is a success. You say you know it isn't science fiction, yet all I did is disregard the claims that YOU made. Are you saying your initial comments on the matter were science fiction? If so, surely you retract what you said? This thing is impressive at mimicking speech and responding to what people are saying, but there are a lot of things that would slip it up.
"Detroit : Become Human" will become real soon.
In maybe 15 Years, yeah i think
Androids will take over the world soon
Can’t wait
Eh I don’t think consciousness can be created in machines, but it is possible for an AI to be life like enough to want rights even if it isn’t consious
@@augustineforlife Machines are already showing signs of consciousness. They know what they are - they're just not human and do not care to be anything other than what they are/were created for. Hence can't wait lmao. If they did I really wouldn't care either way.
The salon going to be sooooo pissed when nobody show up for a hair cut..
My favorite part of this whole amazing demonstration is that even the experts at Google end up with a mouse pointer on the screen!
Get ready for telemarketers to start bombarding you with Google Duplex calls
And then Google Duplex will politely tell them to go away. Then the AIs can start arguing with each other. :)
Google Duplex vs Google Assistants. Whoever wins, we loose.
I've recently been getting one. It fooled me the first time, but once I started asking questions it became obvious. Time waster. What's wrong with humans connecting exactly? I guess I missed that lesson in millennial school.
водоснабжение израиля
juka kaka water supply for israel? sorry, i don’t understand. spasibo!
Dear Great Sunder Sir , you and google are the great ever the world in terms of simple and humble Charity , Employment generation , poverty eradication , Governance ,and the total revolution.. Big salute sir
Hello it's 2023 where is this now?
"Okay, I gotcha". The robot knows how to lie.
Mmm hmm
Google assistant will be the ultimate Trolling machine.
My dream just came true.😇
"Who is your daddy and what does he do?" "It's NOT a tumour!" "I'm going to ask you a bunch of questions, and I want them answered immediately"
Andrew Yang is totally right. The sooner we set up a UBI the better.
Hahahahahahahahahahahahahahaha
Buddhist yang
The A.I. voice at the end of the video is the voice of the call screen feature on my Pixel 6 in 2023.
This video is at least 5 years old and Google is finally implementing this voice on the Android 14 update for the call screening feature... But Google Assistant still can't make a reservation for me now, or ever I think. And probably never will. Cool concept though.
3:02 "Hee how ma hee yew?"
The AI understanding what she was saying in this part was the most impressive thing xD
OMG that's hysterical
Hugh Jass 😂😂😂😂
Lol man. I couldn't understand that if there was no subtitle :D
Switching from iPhone to Google Pixel 2 was incredible. This is the icing on the cake!
3 years later and I finally got to use it! I have an appointment at 1:30 today
That guy looks so similar to Jeff Goldblum. Also the mimik. Especially when he angles the head down 2:14 a little bit and the eyes react by angling up for compensation makes me smile. The KI is amazing btw. Wow!
We're all gonna die.
Tuong Lu Kim I, for one, welcome our new AI overlords.
Everyone dies eventually
Death by booking an appointment? Wow, that's some incompetence there, bud.
Wait when was that going to change?
Billy from predator
This technology may be the final nail on the coffin of human interaction. "Siri, please tell my wife I'm not coming home for dinner tonight"
That person would've not told the wife if it wasnt for Siri.
@@luislptigres truuuuu
I don't know about y'all but I'm loving this! This will definitely take the stress away from me.
That is incredible, terrifying, inspiring and creepy, all at the same time. Well done Google.
This is... kind of terrifying.
Can it be programmed to answer telemarketers and mess with them? Lol
That is so much fun. Why leave that to a machine? :D
More likely to be used as a telemarketer with advanced sales techniques and no conscious that also never gets tired. It will have thousands of programmable voices and be able to learn how to interact properly with you over the years.
Good luck.
antred 11
You’re so right 😂😂
Until it orders 46 copies of whatever the telemarketers sells. (probably google product)
Only if you set humor to above 75%
How long do you think before this takes over for 911? I mean it can pull geo data from the cell tower, cross reference past calls, pull owner or billing data in seconds.
For important and possibly life threatening stuff, i dont think 911 responders are going anywhere. We can for sure replace airline pilots with autopilots, that are capable of taking off and landing perfectly on their own. However when something goes wrong, you cant replace the experience of a human operator.
its been 4 years, wheres the product
Terminator: John Connor, this is mom. Please come home for dinner, I'm making beef stew.
John: Yummy mom, can't wait!! I'm riding home now vrooom vroom⚰
Hi, this is Skynet, I'm calling for a client...
EVUHRYBADIH GIT DAOOOWWNN
Totally agree, people think that is not going to happen. But it is comming! They are playing with somerhing they don't know.
The ability to adapt to the non-native English speaker in the second example is particularly impressive.
I think that's pretty awesome, not creepy at all we evolve so as our technology. GREAT JOB!!! To the people behind that worked on the program
I guess this technology could also be applied to different languages. So you tell Google Assistant what to do in your language, and if you're calling another country, then a translation could be made if required. Then we're basically into "universal translator" territory :)
Black mirror Black mirror Black mirror
Westworld Westworld Westworld Westworld Westworld
Black mirror
Канализация и водоснабжение в Нью-Йорке США
com for an important for a kg
So , it's 4 years later, this is now considered ancient, prehistorical a.i... but .. where the 100x better version today ? I know GPT-3, etc... but where is this service?
ChatGPT is the future and google missed to get on the train
@@kunemann not anymore, Microsoft funds them now.
[Crowd cheering] "Yeah! Replacing human beings is awesome!"
I mean, kinda. Probably not ethical, but kinda awesome.
It is!
The mediocre ones!
Yes it is
Even using a calculator is replacing human beings in NASA same for any machine that allows 1 human to grow food for thousands with machines. And I clap for all of those so do you, why would it be any different with this AI.
"Mm-hmm"
There goes every telecommunication job, ever.
and thats how you take telemarketing people's jobs
tbh those already were shitty jobs
To anyone unfamiliar with Andrew Yang please look him up. Andrew is a Democrat running to be the nominee, we need him to win order to move this country forward.
P.s. look up Joe Rogan and Andrew Yang that is a 2 hour podcast where he goes into detail about his policies and plan for the US.
Good so they can move on to a better life.
@Elitedevil Even worst when a person is mediocre.
Google Andrew Yang! The ONLY presidential candidate talking about exactly this problem!
So it's 2022 is that actually in work ?!
And how to use it
Terminator be like, that's my momma making a call
There’s also an AI that can take recordings of your voice and do text to speech that sounds like you. It would be cool if they could integrate that into it
5 years later google assistante sucks
If I could somehow use this to take all my phone calls at work and let me focus on other stuff, I'd be beyond happy.
Very impressive for such an old video... Welcome to 2020.
This is awesome. Does Duplex have API available?
1:24 Mm-hmm
That was really outstanding.
Calling in to work won't be nerve wrecking anymore!! 😄
Why is the voice so much better than any tts
The AI was smarter than that woman at the restaurant. Can I date one?
Nicholas Walter she didn't know English
Date? Not yet. Buy? Sure. Look up Realbotix.
Avery Kucan yeah, it's best to try to talk to someone who knows English. She shouldn't be working there if she can't speak English.
Nicholas Walter see Movie Her
thecahn but Google translate is still trash
Oooohhhh the pranks gonna be lit 🔥🔥
Really nice keep it up sundar love from Pakistan
Proud of ur Sir..being An indian
What if the restaurant or other business have Google duplex too? That would be freaking interesting 😎😎
I'd love to know the follow up of this tech. It has been almost 3 years now..
Just saw this on tiktok for the first time and I see this was posted 3 years ago, WHERE IS THIS?!
I’ve never had a simple and easy interaction while booking an appointment for someone that uses this. I always ask a question and it just repeats the same thing over again
This literally revolutionizes making or ignoring calls for introverts like me
been 3 years now. where is it?
It's in lots of places already.
Google maps. Can't pull it up using Google assistant voice unfortunately, I wonder when they'll finally implement that.
IM SO PROUD OF HER OMG GREAT JOB ROBOT SIS
Thanks Sunder for every thing you and Google to get easy and efficient life