This was really a useful one unlike other videos which promises alot an the reality is different. With this tool's capability with it being a code based, powered by AI, and easy to use, the only limit is your imagination to what you can make out of support channels.
hi my dot does not give me the answer from the knowledge base when i ask a question it just skips the answer and moves to the next node can you help please
If I'm creating this bot for a client, How do I add the whatsapp to the bot ? client might not be happy to share their meta account with me.. is there a way for client to add it by themselves.?
They could create their own Botpress account and add the number themselves. What I often do in this case is get on a call with the client, and walk them through step-by-step.
Then you need to use a WhatsApp Message Template. You can find more info on that here: botpress.com/docs/whatsapp#starting-a-conversation-proactively Be aware that in order to send WhatsApp Message Templates, your Meta Business needs to be verified.
Good day, sir. Thank you for the lovely video. It was really impactful, and I learned a lot. Please, is there a way you can do a video using Google Sheets as the database? I'm wondering if the same steps apply, or if there's a different approach since Google Sheets won't be able to write out the questions. So, is there a way you can create a video showing Google Sheets as the database? Thank you.
Thank you! I actually don't recommend using Google Sheets as a database. Google Sheets have a rate limit of 150 requests per minute, so it doesn't scale well.
@chatimize Oh, now I see. But I still think PDF has quite a few restrictions. I feel that spreadsheets can contain more datasets and provide more information on those datasets. Maybe I'm the one who hasn't learned how to use PDF effectively. Thanks a lot, sir! I really appreciate your help. I look forward to more videos and more avenues to gain knowledge.
@@Gods_peace-b9z Yes, I understand. In that case, I recommend using Botpress Tables. This is their built-in feature and is pretty similar to using spreadsheets.
Hi. I did as you did but my issue is that I am not getting a response back on my whatsapp. Is there anything else I need to enable? I am getting blueticks but no response
@@chatimize samee problem i am also facing .. my chatbot is working fine on botpress when i am testing but already i do same things which told me in video but i am not getting anyresponse if i message .
Hii, can I use the same system from my phone as well? Do i( as the owner) get a chance to change things as per requirement on the go? Would I(business owner) get all the logs of each chat made by the clients? Appreciate your support :)
is there a way to view all the messages sent to the whatsapp number that I have assigned? I couldnt find a way to monitor who's been messaging the bot etc
Yes! Just go to your Botpress dashboard and click on "Conversations" in the left menu. Then, you can see all the conversations people had with your chatbot.
In general, WhatsApp recommends using a new phone number. Because often there is trouble with connecting an existing phone number to a chat platform like Botpress.
Thank you! Yes, follow these steps: 1. Add the start of your flow, add an expression 2. In that expression, make a condition that checks if the last message was "!Help" 3. If it was, start the rest of the chatbot flow Does that help?
@@chatimize i rechecked the Logs and found there was an authentication issue, is the whatsapp number not suppossed to be registered on an actual mobile number after verification? [whatsapp] (OAuth registration) Error registering the provided phone number ID: Request failed with status code 400 -> {"error":{"message":"Invalid parameter","type":"OAuthException","code":100,"error_subcode":2388001,"is_transient":false,"error_user_title":"Cannot Create Certificate","error_user_msg":"This number is registered to an existing WhatsApp account.
Yes, exactly. WhatsApp recommends using a new number for this, because there are often authentication issues. So don't use a number that is already registered with WhatsApp (personal or Business, doesn't matter).
@@chatimize i did manage to get the whatsapp number to connect and its able to respond and work perfectly.....but is there a way to monitor it without referring to the Logs since i can not directly add the number to a mobile phone ?
Hi, can anybody let me know how could I add CHATBOT now to whatsup groups? I get this error : couldnt add person to because this bussiness XXX cant be added to whatsapp group??
@chatimize currently resolved it by pinning message in group in case of problems contact XXX number.. first line of defence...we will see how it goes as i need it for basic support questions/answers
Thank you so much, I've been trying so hard to implement this to Whatsapp. You really helped alot here
Glad it helped!
This was really a useful one unlike other videos which promises alot an the reality is different.
With this tool's capability with it being a code based, powered by AI, and easy to use, the only limit is your imagination to what you can make out of support channels.
Thank you! And that's completely right, that's what makes Botpress so great!
hi my dot does not give me the answer from the knowledge base when i ask a question it just skips the answer and moves to the next node can you help please
Could you send a video of your bot and testing it to info@chatimize.com? Then, I can have a better look at it
How can I make my bot reply with an image when the bot detect specific words in customer's text
You can make an expression in Botpress. Simply create a condition that checks on the words. If the words are in the last user message, send the image.
Hi Joren!
Hey!
Hi man! Is it possible to use botpress as an action in zapier to start a WhatsApp conversation with incoming Facebook form leads?
Yes, that's possible! Here is more information on connecting Botpress and Zapier: botpress.com/docs/zapier
If I'm creating this bot for a client, How do I add the whatsapp to the bot ? client might not be happy to share their meta account with me.. is there a way for client to add it by themselves.?
They could create their own Botpress account and add the number themselves. What I often do in this case is get on a call with the client, and walk them through step-by-step.
How can I make the bot start the conversation on whatsapp rather than the user?
Then you need to use a WhatsApp Message Template. You can find more info on that here: botpress.com/docs/whatsapp#starting-a-conversation-proactively
Be aware that in order to send WhatsApp Message Templates, your Meta Business needs to be verified.
Hi, Thanks for this video.
Does this process also saves whatsapp contacr automatically?
Yes, it does! You can see the contact information in Botpress by going to the Conversations tab of your bot.
i can't add my phone numbers to the account. it says that i don't have permission to add a phone number. what should i do? :(
Hey! Are you the admin of the Meta Business? Do you have access to all the assets of the business?
@ yess i'm the admin
And you also have access to all assets? You can see this under Settings > People and then click on your name, in Meta Business Settings.
Good day, sir. Thank you for the lovely video. It was really impactful, and I learned a lot. Please, is there a way you can do a video using Google Sheets as the database? I'm wondering if the same steps apply, or if there's a different approach since Google Sheets won't be able to write out the questions. So, is there a way you can create a video showing Google Sheets as the database? Thank you.
Thank you! I actually don't recommend using Google Sheets as a database. Google Sheets have a rate limit of 150 requests per minute, so it doesn't scale well.
@chatimize Oh, now I see. But I still think PDF has quite a few restrictions. I feel that spreadsheets can contain more datasets and provide more information on those datasets. Maybe I'm the one who hasn't learned how to use PDF effectively.
Thanks a lot, sir! I really appreciate your help. I look forward to more videos and more avenues to gain knowledge.
@@Gods_peace-b9z Yes, I understand. In that case, I recommend using Botpress Tables. This is their built-in feature and is pretty similar to using spreadsheets.
Should I open the whatsapp in a phone with the number I choose ?
Yes! You can just message the number you used for Botpress
Hi. I did as you did but my issue is that I am not getting a response back on my whatsapp. Is there anything else I need to enable? I am getting blueticks but no response
That’s not good… what happens if you check the logs of your bot in Botpress?
@@chatimize samee problem i am also facing .. my chatbot is working fine on botpress when i am testing but already i do same things which told me in video but i am not getting anyresponse if i message .
Did you also check your logs?
love this💖
Awesome! 🙌
Hii, can I use the same system from my phone as well? Do i( as the owner) get a chance to change things as per requirement on the go? Would I(business owner) get all the logs of each chat made by the clients?
Appreciate your support :)
You mean you want to use a Voice Chatbot when people call you?
Yes, you can see all the conversations people had with your chatbot!
Also, would there be any charges to use this chatbot??
If there are any type of charges please let me know.
Botpress has a really good free plan. You can find more info on their pricing here: try.botpress.com/ct-pricing
@@chatimize no no, it'll be chat based, i need to access the system and should be able to make changes via a mobile phone device. Is that possible??
@@yashparihar5315 Nope, you can only use Botpress on Desktop.
is there a way to view all the messages sent to the whatsapp number that I have assigned? I couldnt find a way to monitor who's been messaging the bot etc
Yes! Just go to your Botpress dashboard and click on "Conversations" in the left menu. Then, you can see all the conversations people had with your chatbot.
Is it not working on the current WhatsApp number we are currently using?
Is this a phone number you already used with the WhatsApp Business App?
@@chatimize Yes
In general, WhatsApp recommends using a new phone number. Because often there is trouble with connecting an existing phone number to a chat platform like Botpress.
HI, loved your video. Do you maybe know how would i make chatbot activate only on specific word like !Help and than starts the conversation?
Thank you! Yes, follow these steps:
1. Add the start of your flow, add an expression
2. In that expression, make a condition that checks if the last message was "!Help"
3. If it was, start the rest of the chatbot flow
Does that help?
@@chatimize no luck so far...i guess more reseach to do :) event.preview === '!help'
@@chatimize Solved thank you.
@@chatimize salut merci bien mais je n'arrive pas à connecter le mien pourrez-vous m'aider
Yes, I can help! What do you need help with?
sir i did'nt recive the template
Hey Zakaria! Did you already complete the form on my website?
How to make a menu Reply bot for free ?
What do you mean by a “menu reply bot”?
I have added my WhatsApp but the number is not on WhatsApp 😅
That's not good... Could you check the logs of your Botpress bot? You can find those in the left menu after you log in.
For the WhatsApp, must I use manual configuration before it can work?
Nope, it should work with automatic configuration!
I cant find the integration button
Did you already try to refresh your page or try a different browser?
❤❤
Legend!
i have installed whatsapp as shown in the video but i my whatsapp is not giving any response, my facebook messenger works just fine
Oh that's not good... If you go to the logs of your Bot, do you see any errors there?
@@chatimize i rechecked the Logs and found there was an authentication issue, is the whatsapp number not suppossed to be registered on an actual mobile number after verification? [whatsapp] (OAuth registration) Error registering the provided phone number ID: Request failed with status code 400 -> {"error":{"message":"Invalid parameter","type":"OAuthException","code":100,"error_subcode":2388001,"is_transient":false,"error_user_title":"Cannot Create Certificate","error_user_msg":"This number is registered to an existing WhatsApp account.
Yes, exactly. WhatsApp recommends using a new number for this, because there are often authentication issues. So don't use a number that is already registered with WhatsApp (personal or Business, doesn't matter).
@@chatimize i did manage to get the whatsapp number to connect and its able to respond and work perfectly.....but is there a way to monitor it without referring to the Logs since i can not directly add the number to a mobile phone ?
You can check each conversation sent to your WhatsApp chatbot in the Manychat Live Chat.
Hi, can anybody let me know how could I add CHATBOT now to whatsup groups? I get this error : couldnt add person to because this bussiness XXX cant be added to whatsapp group??
Unfortunately, WhatsApp doesn't allow chatbots in Groups.
@chatimize so i presume i need to look at other platform?
@@LLomee Nope, this is a WhatsApp issue. You can't do it with any chatbot platform.
@chatimize currently resolved it by pinning message in group in case of problems contact XXX number.. first line of defence...we will see how it goes as i need it for basic support questions/answers
That's a great solution!