Reception-less hotel | Mews x Opera Hotel Zurich | Customer Success Story

Check-in queues are a distant memory for the Opera Hotel in Zurich! Thanks to Mews, their new lobby offers guests a super smooth arrival experience and an impressive 90-second check-in time (vs four minutes previously)! We invited GM, Michael Böhler, to tell us about what else has changed, and why he can’t keep his hands off his PMS...