I've bought this Strolley yesterday, based on all of the positive reactions from people on this Video and on several forums, we bought this one.. And I hope my baby will be happy in it :D❤
I didn't get the car seat adaptors with mine. It's also a little frustrating having to take the bassinet/seat off the frame to put it in the car (I don't take the wheels off, that's way too much work!). I am glad there is this video though because the instructions that came with it are so complicated to follow
Hello. In this case, please email us at support@kinderkraft.com, and we will take care of your problem as soon as possible. And thank you for your opinion.
This pram is excellent however Customer Service is awful. I bought this pram September 2023, my baby was born in November. One of the front wheels is broken since day 1, I’ve still not managed to get a replacement.
Hello! We are so very sorry for this situation! Could you please contact us in a private message on Instagram or Facebook? We will check everything with our specialists and get to the bottom of this issue.
I would like to know when its the right time to stop using the cot for a baby? When should the cot be made into a chair or so? Also, what could be the issue when all the tires become flat but refuse to pump?
Hello, the carrycot is intended for children from birth to 15 kg. In the case of tires, please fill out the form at rma.kinderkraft.com/ and our specialists will look at your case.
Just tried this, but the video skips the part about the carry cot(?) How can I get the frame to be in the middle? I have two things sticking out on both sides, preventing me from getting the frame in the middle At 2:10
Very sturdy in comparison to other strollers that we had. I get a lot of compliments for it. My baby loves being in the bassinet, The ua-cam.com/users/postUgkx4qZutfp1y5CaTUcMTuFPbARE5u-8XLiE stroller comfortable. I like the rain cover and the white net that comes with it. I use the rain cover just to cover the car seat when it rains. If your front wheels don't turn well, make sure you lubricate.
Thank you very much for your kind words and for you trust ❤️ We are so glad you like the pram! As a token of appreciation we would like to give you a 10% discount on our website kinderkraft.co.uk/ 🎁 The code is 💫 SUPER10 💫
@@elizabethmalu07 If you are interested in purchasing spare parts, please fill out the form on our website rma.kinderkraft.com/?lang=pl and select the "post-warranty complaint" option. This is the fastest way for us to get acquainted with your request. In case of any questions / additional information regarding the availability, shipping costs, or the price of the spare parts you want to purchase, we will contact you by e-mail. To complete this form, you do not need proof of purchase, just the exact name of the model, date of purchase, and photos of the parts you wish to purchase.
This looks great! Can it hold a toddler? What age can the toddler be to sit inside the buggy? And does the leg rest go lower or come off for an older child? Thank you
Hello, the stroller is for children from 0 months to 22 kg or up to 4 years. The carrycot is designed for children from birth up to 9 kg. The car seat is up to 13 kg. The stroller seat has a 3-step adjustment by the handle - a lying, reclining or sitting position
Hello, we're really sorry about this situation. Please fill in the complaint form at rma.kinderkraft.com/?lang=en - we will take care of your case as soon as possible.
The folding…? Do you have to take the wheels of for folding and putting the pram in the car? Seems like allot of steps in to the car and then out of the car 😳
Is the cot supposed to lean a little? It seems mine has a bit of a tilt. So that when an infant lays in the basket she’ll have her head slightly higher than her feet. Is it supposed to have that tilt?
Hello! This angle of the carrycot prevents baby from the choking. This is standard practice when it comes to carrycots, it is a specific safety feature for newborn babies. Young babies can't always control their reflux, this feature helps to keep the baby's head above their feet as much as possible, reducing the chance of vomit, or other bodily fluids getting stuck in their airways.
Hi, what product from Kinderkraft that you can recommend me, i need the cot and seat to be convertible just like this one but i also want it to be able to be folded WITH the seat on (without taking it off). TIA
Where i can order original bearings for the rear wheels (Balcon 61901-2RS)? All bearings i ordered from different manufactures are slightly smaller even though they are exactly same model causing wheels to spin very loosely.. Please help!
Hello Please fill out the post-warranty form at rma.kinderkraft.com/?lang=en. Our specialists will review it and let you know about the prices of the parts, their availability, and transport costs.
This is a standard practice when it comes to carrycots, it is a specific safety feature for newborn babies. Young baby's can't always control their reflux, this feature helps to keep baby's head above their feet as much as possible, reducing the chance of vomit, or other bodily fluids getting stuck in their airways.
Hello! Could you please send the video showing the issue to our email address at support@kinderkraft.com and our specialists will contact you with more information.
The video skips the part about the carry cot. How can I get the frame to be in the middle? I have two things sticking out on both sides, preventing me from getting the frame in the middle At 2:10
Hello, we're really sorry about this situation. Please fill in complaint form at rma.kinderkraft.com/?lang=en - we will take care of your case as soon as possible.
@@KinderkraftOfficial rigth now I received mine 😃 we assembled and folded that without removing the wheels, it’s easy to fold and normal size for the trunk.👍🏼
can it be used to travel with easily? how much can it be folded if yes? looking for an easy to take on holiday when I get a little baby this summer and have to go out and travel
Hello, if you are interested in purchasing spare parts, please fill out the form on our website rma.kinderkraft.com/?lang=pl and select the "post-warranty complaint" option. This is the fastest way for us to get acquainted with your request. In case of any questions / additional information regarding the availability, shipping costs, or the price of the spare parts you want to purchase, we will contact you by e-mail. To complete this form, you do not need proof of purchase, just the exact name of the model, date of purchase, and photos of the parts you wish to purchase.
In situations where the adapters are not perpendicular to the frame or the angle between the frame and the adapter are different on both sides, you can pull the lever on top of the nacelle (it is important to pull the lever up to the end of the range of motion) and hold it with your hand, align the adapters in the desired position.
I bought kinderkraft move 3 in1 pram, do we also get air pump instrument along with pram as i understood that wheels has to be air pumped? From where i can get this?
@@KinderkraftOfficial do you have any pram in kinderkraft which comes with Rubber type, as i never wanted to buy pram with air filled tyre but unfortunately kinderkraft Move 3 in1 pram labbled as EVM form wheels which mislead me.
@@nitarora12 Models of prams that do not have inflatable wheels are: - VEO (made out of EVA foam) - JULI (EVA foam) - EVERYDAY (rubber wheels filled with EVA foam) - EVOLITION COCOON rubber wheels filled with EVA foam)
@@KinderkraftOfficial for EVA foam filled wheels, do we also need to fill the air in the tyre? On the official site of kindercraft i saw Model Move 3-in-1 has Type of Wheels as" EVA Form" then why we are talking about inflatable wheels for Move model?
Apparently, StiftungWarentest Germany (issue 8, 2020) found very high levels of harmful substances such as flame retardants in the Prime model. Are there certificates for the XMOOV that guarantee the health and safety of our little ones?
Thank you for your interest in Kinderkraft products. Each of our brand products, before being placed on the market, is thoroughly verified in terms of safety required by legal and normative acts. Safety requirements for prams are formulated in EN 1888-1,2. For PRIME and XMOOV, compliance has been confirmed by a report issued by an independent laboratory. However, these documents are part of the internal technical documentation which is made available only upon request of the market surveillance authorities. However, please remember that as a manufacturer operating on the European market, we are obliged to sell only safe products, such as PRIME and XMOOV.
You can find our products on Amazon or if you go to our website kinderkraft.com/en/ and click on the button buy online it will appear the list of distributors
Hello! To inflate the wheels, just use a normal bicycle pump. The maximum pressure is written on the tire of the stroller, it is approximately: 250 kPa, 36 psi, 2.5 bar, 2.5 atm. However, we recommend lower pressure. In practice, this means that you shouldn't pump tires like stone and leave space for a slight deflection of the tire - you can check it with a thumb pressing on the tire.
Hello, MINK baby carrier does not have an ISOFIX base and is not compatible with any of the existing ones. It can only be mounted in a car by seat belts.
What are the dimensions of the frame folded down with no wheels attached? The website says its 75 x 62 x 42 when folded with wheels on, but what about without? Thanks
The seat has been designed, tested and manufactured with due care and meets the approval requirements of UN ECE R44 child car seats. The seat is suitable for children weighing up to 13 kg
Merci pour votre commentaire, nous le transmettrons au service approprié. Si vous rencontrez des problèmes avec ce modèle, veuillez nous envoyer un e-mail à support@kinderkraft.com - nos spécialistes vous donneront toutes les informations nécessaires.
@@KinderkraftOfficial le problème c'est que la notice est trop basique : clic, clic, clic... Vous pensez que on parle et on sait lire le clic ? Ensuite sur la vidéo vous montrez un point qui n'est pas à faire, mais bon... En clair votre marque est lamentable ! La qualité semble la, le prix est excessif mais la notice ne vaut rien. J'ai du le démerder à comprendre par moi même le principe de montage.
@@fabriceolier310 Nous transmettrons votre commentaire à nos spécialistes, si vous rencontrez des problèmes avec nos produits, contactez-nous par e-mail.
It’s the stupidest pram that I ever seen!!!👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻 So hard to assemble, super heavy!. The car seat is not big enough eventhough my baby is still 1 month, he can not fit inside the car seat !!! And it’s not comfortable at all👎🏻👎🏻👎🏻 I’m regret that I spent money on this pram. I don’t recommend it at all to all mamas
Hello, thank you so much for your comment and we are very sorry that the product hasn't met your needs. If you have any issues with this model (with a car seat or the assembly) please email us at support@kinderkraft.com.
I didn't get the car seat adaptors with mine. It's also a little frustrating having to take the bassinet/seat off the frame to put it in the car (I don't take the wheels off, that's way too much work!). I am glad there is this video though because the instructions that came with it are so complicated to follow
Hello. In this case, please email us at support@kinderkraft.com, and we will take care of your problem as soon as possible. And thank you for your opinion.
I've bought this Strolley yesterday, based on all of the positive reactions from people on this Video and on several forums, we bought this one.. And I hope my baby will be happy in it :D❤
We also hope you will love it as much as we do 💖💖
THIS IS SO HELPFULL! Just finished building my Pram with this video
We're so happy to hear that! 😀
Just finished fixing my pram by watching this video thanks guys
We're glad this video was helpful. Have a great day!
I didn't get the car seat adaptors with mine. It's also a little frustrating having to take the bassinet/seat off the frame to put it in the car (I don't take the wheels off, that's way too much work!). I am glad there is this video though because the instructions that came with it are so complicated to follow
Hello. In this case, please email us at support@kinderkraft.com, and we will take care of your problem as soon as possible. And thank you for your opinion.
Great video great product thank you from Turkey.
Thank you so much!
Thank you so much this was really helpful
We're glad we could help :)
@@KinderkraftOfficial 0
@@KinderkraftOfficial ⁰qq0q
@@temitijani8427 Hello, how can we help you?
Thank so mach i'ts help full ❤❤❤❤
Thank you for the comment, we are glad the video could help ❤
Is there a way to adjust the car seat belts. My baby is only 3 months and i feel they are too tight around his shoulders
Are you using the seat belts while using the carrycot or a normal seat?
This pram is excellent however Customer Service is awful. I bought this pram September 2023, my baby was born in November. One of the front wheels is broken since day 1, I’ve still not managed to get a replacement.
Hello! We are so very sorry for this situation! Could you please contact us in a private message on Instagram or Facebook? We will check everything with our specialists and get to the bottom of this issue.
I would like to know when its the right time to stop using the cot for a baby? When should the cot be made into a chair or so? Also, what could be the issue when all the tires become flat but refuse to pump?
Hello, the carrycot is intended for children from birth to 15 kg. In the case of tires, please fill out the form at rma.kinderkraft.com/ and our specialists will look at your case.
Can you fold (collapse) the stroller while the cot or hmmm... well "stroller" mounted.?
Hello, unfortunately, you cannot fold the frame with a seat / carrycot on it. They have to be removed otherwise you can damage the frame of the model.
very informative video
Thank you, we are glad it could help you!
Really helpful video, thank you
We are very glad the video could help 💗 Best regards!
Just tried this, but the video skips the part about the carry cot(?) How can I get the frame to be in the middle? I have two things sticking out on both sides, preventing me from getting the frame in the middle At 2:10
Hello, could you contact us via dm on Instagram or Facebook private messages and attach the photos with the problem? We will be able to help you
@@KinderkraftOfficial will do via Instagram, thank you!
I bought this stroller but I did not like it, it is very heavy and difficult to fold, I had to returned it.
Thank you so much for your opinion! It's very important to us! :)
Very sturdy in comparison to other strollers that we had. I get a lot of compliments for it. My baby loves being in the bassinet, The ua-cam.com/users/postUgkx4qZutfp1y5CaTUcMTuFPbARE5u-8XLiE stroller comfortable. I like the rain cover and the white net that comes with it. I use the rain cover just to cover the car seat when it rains. If your front wheels don't turn well, make sure you lubricate.
Thank you very much for your kind words and for you trust ❤️ We are so glad you like the pram! As a token of appreciation we would like to give you a 10% discount on our website kinderkraft.co.uk/ 🎁
The code is 💫 SUPER10 💫
Good morning
My baby cor tire got flat
How can I get a new one?
@@elizabethmalu07 If you are interested in purchasing spare parts, please fill out the form on our website rma.kinderkraft.com/?lang=pl and select the "post-warranty complaint" option.
This is the fastest way for us to get acquainted with your request. In case of any questions / additional information regarding the availability, shipping costs, or the price of the spare parts you want to purchase, we will contact you by e-mail.
To complete this form, you do not need proof of purchase, just the exact name of the model, date of purchase, and photos of the parts you wish to purchase.
This looks great! Can it hold a toddler? What age can the toddler be to sit inside the buggy? And does the leg rest go lower or come off for an older child? Thank you
Hello, the stroller is for children from 0 months to 22 kg or up to 4 years. The carrycot is designed for children from birth up to 9 kg. The car seat is up to 13 kg. The stroller seat has a 3-step adjustment by the handle - a lying, reclining or sitting position
@@KinderkraftOfficial does this mean that a carrycot can take up to 9 kg, but same cot when folded to make a stroller,is good for 22 kg?
@@SwapnilKochetaa Yes, exactly 😊
@@KinderkraftOfficial thanks for clarifying :)
@@SwapnilKochetaa If you have any questions please contact us, best regards 😊
The carry cot wobbles a bit like a swing, is that expected?
Hello, we're really sorry about this situation. Please fill in the complaint form at rma.kinderkraft.com/?lang=en - we will take care of your case as soon as possible.
Of course I think it s like that, mine too, wobbles just 1mm. I think it s made on purpose to absorb abrupt movements.
Could you post a video how to fold the main frame?
Hello! Please check our manual for more information about your issue kinderkraft.pl/media/wysiwyg/manual/Kinderkraft-XMOOV-manual.pdf
The folding…? Do you have to take the wheels of for folding and putting the pram in the car? Seems like allot of steps in to the car and then out of the car 😳
We recommend taking off the wheels to fold the frame properly
Is the cot supposed to lean a little?
It seems mine has a bit of a tilt. So that when an infant lays in the basket she’ll have her head slightly higher than her feet.
Is it supposed to have that tilt?
Hello! This angle of the carrycot prevents baby from the choking. This is standard practice when it comes to carrycots, it is a specific safety feature for newborn babies. Young babies can't always control their reflux, this feature helps to keep the baby's head above their feet as much as possible, reducing the chance of vomit, or other bodily fluids getting stuck in their airways.
Hi, what product from Kinderkraft that you can recommend me, i need the cot and seat to be convertible just like this one but i also want it to be able to be folded WITH the seat on (without taking it off). TIA
Hello, unfortunately, all of our convertible models have to be folded without a seat on.
Where i can order original bearings for the rear wheels (Balcon 61901-2RS)? All bearings i ordered from different manufactures are slightly smaller even though they are exactly same model causing wheels to spin very loosely.. Please help!
Hello
Please fill out the post-warranty form at rma.kinderkraft.com/?lang=en. Our specialists will review it and let you know about the prices of the parts, their availability, and transport costs.
Not sure why mine one isn’t level but tilted up a little up not sure why
This is a standard practice when it comes to carrycots, it is a specific safety feature for newborn babies. Young baby's can't always control their reflux, this feature helps to keep baby's head above their feet as much as possible, reducing the chance of vomit, or other bodily fluids getting stuck in their airways.
I’m finding it hard to put it to sit
Hello! Could you please send the video showing the issue to our email address at support@kinderkraft.com and our specialists will contact you with more information.
Do you need to take the wheels of before folding the stroller to put it in the car for example?
Does it fold all the way with the wheels still on?
You do not have to take off the wheels while folding the frame of this model, it's only optional :)
The video skips the part about the carry cot. How can I get the frame to be in the middle? I have two things sticking out on both sides, preventing me from getting the frame in the middle At 2:10
Hello, you have to hold the lever at the top of the carrycot and at the same time align the adapters in the right direction
@@KinderkraftOfficial is there anyway I can see trough video how to do it. Cause it’s not working yet.
@@amrandahir4343 In this case, please contact us support@kinderkraft.com and attach the photos/video of the problem
Only been using this pram for 7 months and the back wheels are already bowing and wobbling doesn’t seem safe.
Hello, we're really sorry about this situation. Please fill in complaint form at rma.kinderkraft.com/?lang=en - we will take care of your case as soon as possible.
How heavy can the baby be for the capsule
For the seat baby can be 22 kg and when it comes to carrycot 9 kg (usually until they start to sit by themselves).
Can you fold it without removing front and back wheels for putting it into the car?
Hello, no, you don't have to take them off. You can fold the frame with wheels on :)
@@KinderkraftOfficial would be nice watching it in the video, how it looks like when folded with wheels on :)
@@eustaquio2247 Thank you for your opinion, we will forward it to an appropriate department :)
@@KinderkraftOfficial rigth now I received mine 😃 we assembled and folded that without removing the wheels, it’s easy to fold and normal size for the trunk.👍🏼
@@minaholtberget8794 Hope you like the stroller 😊
can it be used to travel with easily? how much can it be folded if yes? looking for an easy to take on holiday when I get a little baby this summer and have to go out and travel
The pram folds only without carrycot/seat at the frame. Dimensions of folded frame are: 75x62x42 cm
Hello,
Just wondering, how do we fold the xmoov for airport.
The frame folds, what about carry cot, how to carry/check that in ?
Hello, unfortunately, in this model you cannot fold the seat/carrycot part, only the frame of the stroller can be folded.
@@KinderkraftOfficial ahh, thanks for the reply
@@SwapnilKochetaa If you have any other questions, please do not hesitate to contact us. Best regards! :)
informative video. how can the car seat be fixed in the car? is there an extra accessory to be purchased? if yes, which one?
Hello, Mink car seat is not compatible with any Isofix base, it is attached by seat belts in a car
@@KinderkraftOfficial is there a video on it attachs to the car?
@@harmeetvasir4413 Yes, there is the video instruction 👉 ua-cam.com/video/LPLUG5PEk8M/v-deo.html
I can’t find any information anywhere on how to wash the fabrics and covers. Can they be machine washed? What temperature?
Hello, all the important information you can find in our manual instruction 👉 kinderkraft.pl/media/wysiwyg/manual/Kinderkraft-XMOOV-manual.pdf
One of the clicks on our gondola that goes into the stroller is at an angle, while the other is vertical. Thus we can not adapt it. Are these movable?
Hello! Please watch this video showing how to adjust the adapters in this model, it should help - 4kraft.bitrix24.pl/~ZFjVg :)
Mine too. 🤦🏼♀️
Mine also begge to it's very difficult
@@KinderkraftOfficialthe link does not work, please post one that does
@@Louise_Adamson You have to click the green button, then the video will download to your device
I lost the 2 upper straps of the saftey belt. Whete can i buy them
Hello, if you are interested in purchasing spare parts, please fill out the form on our website rma.kinderkraft.com/?lang=pl and select the "post-warranty complaint" option.
This is the fastest way for us to get acquainted with your request. In case of any questions / additional information regarding the availability, shipping costs, or the price of the spare parts you want to purchase, we will contact you by e-mail.
To complete this form, you do not need proof of purchase, just the exact name of the model, date of purchase, and photos of the parts you wish to purchase.
how to pump the tires of the stroller?
i have tried with the given one and in many pump stations as well. But nothing is working. please help
In this case please email us at support@kinderkraft.com, our specialists will help you with your problem.
I haven’t received any pump
@@kungfudang7915
In this case please email us at support@kinderkraft.com
I did not recieve any pump either
How to adjust the seat? In the vedio it's not explained property
Can anyone explain me
Hello, it is explained in 6:08 😊
Do not try this with just the instruction manual. video tutorial will make it a million times easier.
Glad the video could help!
What happens if one of the carry cot adapters is not straight, how do you fix it?
In situations where the adapters are not perpendicular to the frame or the angle between the frame and the adapter are different on both sides, you can pull the lever on top of the nacelle (it is important to pull the lever up to the end of the range of motion) and hold it with your hand, align the adapters in the desired position.
I bought kinderkraft move 3 in1 pram, do we also get air pump instrument along with pram as i understood that wheels has to be air pumped? From where i can get this?
You can pump the tires by a bicycle pump
@@KinderkraftOfficial do you have any pram in kinderkraft which comes with Rubber type, as i never wanted to buy pram with air filled tyre but unfortunately kinderkraft Move 3 in1 pram labbled as EVM form wheels which mislead me.
@@nitarora12 Models of prams that do not have inflatable wheels are:
- VEO (made out of EVA foam)
- JULI (EVA foam)
- EVERYDAY (rubber wheels filled with EVA foam)
- EVOLITION COCOON rubber wheels filled with EVA foam)
@@KinderkraftOfficial for EVA foam filled wheels, do we also need to fill the air in the tyre? On the official site of kindercraft i saw Model Move 3-in-1 has Type of Wheels as" EVA Form" then why we are talking about inflatable wheels for Move model?
@@nitarora12 In EVA filled wheels, you do not need to inflate them. Models PRIME, XMOOV and MOOV have inflatable wheels.
Apparently, StiftungWarentest Germany (issue 8, 2020) found very high levels of harmful substances such as flame retardants in the Prime model. Are there certificates for the XMOOV that guarantee the health and safety of our little ones?
Thank you for your interest in Kinderkraft products.
Each of our brand products, before being placed on the market, is thoroughly verified in terms of safety required by legal and normative acts. Safety requirements for prams are formulated in EN 1888-1,2. For PRIME and XMOOV, compliance has been confirmed by a report issued by an independent laboratory. However, these documents are part of the internal technical documentation which is made available only upon request of the market surveillance authorities. However, please remember that as a manufacturer operating on the European market, we are obliged to sell only safe products, such as PRIME and XMOOV.
@@KinderkraftOfficial Thanks for the quick reaction! We'll go with the Xmoov =)
@@rand39830 We are very glad to hear that, best regards ❤️
Which website should I buy it from????? I want one before March
You can find our products on Amazon or if you go to our website kinderkraft.com/en/ and click on the button buy online it will appear the list of distributors
How do you pump up the wheels ?
Hello! To inflate the wheels, just use a normal bicycle pump. The maximum pressure is written on the tire of the stroller, it is approximately: 250 kPa, 36 psi, 2.5 bar, 2.5 atm. However, we recommend lower pressure. In practice, this means that you shouldn't pump tires like stone and leave space for a slight deflection of the tire - you can check it with a thumb pressing on the tire.
is it possible to get isofix base station for 3v1 Moov? thank you
Hello, MINK baby carrier does not have an ISOFIX base and is not compatible with any of the existing ones. It can only be mounted in a car by seat belts.
@@KinderkraftOfficial and how is that made? Is there a manual for that also?
@@nikolatrajkovski5903 Hello! You can find it in this video - ua-cam.com/video/JfexP-gDH_w/v-deo.html&ab_channel=KinderkraftOfficial :)
Does it come with a carsit? Like... for cars???
MINK can be used like seat for cars. It is montaged by seatbelts
What are the dimensions of the frame folded down with no wheels attached? The website says its 75 x 62 x 42 when folded with wheels on, but what about without? Thanks
Here are the dimensions of front wheels: 20 cm, and rear: 30 cm. The length is 75 cm. The folded stroller without wheels is 45 cm 😊
Can the leg cover attach to the canopy?
Yes, leg cover can be used in a stroller and with a carrycot.
@@KinderkraftOfficial uuuuuuuuuuuuuuuuuuuuu
@@herminiabohoporieba4023 😊
Can it fold with the wheels on
The wheels have to be disassembled to fold the frame
You can fold with wheels on just make sure the cup holder is upside down otherwise it won't fold correctly I have this exact one
Has the carseat been safety tested?
What is the weight limit for it?
The seat has been designed, tested and manufactured with due care and meets the approval requirements of UN ECE R44 child car seats.
The seat is suitable for children weighing up to 13 kg
Vidéo inutile qui n'est pas conforme au produit que j'ai (pourtant le QR CODE me mène la !). Honteux pour une poussette à ce tatif !!!!!
Merci pour votre commentaire, nous le transmettrons au service approprié. Si vous rencontrez des problèmes avec ce modèle, veuillez nous envoyer un e-mail à support@kinderkraft.com - nos spécialistes vous donneront toutes les informations nécessaires.
@@KinderkraftOfficial le problème c'est que la notice est trop basique : clic, clic, clic... Vous pensez que on parle et on sait lire le clic ? Ensuite sur la vidéo vous montrez un point qui n'est pas à faire, mais bon... En clair votre marque est lamentable ! La qualité semble la, le prix est excessif mais la notice ne vaut rien. J'ai du le démerder à comprendre par moi même le principe de montage.
@@fabriceolier310 Nous transmettrons votre commentaire à nos spécialistes, si vous rencontrez des problèmes avec nos produits, contactez-nous par e-mail.
ROJOLA
Hello, how can we help you?
Holds more dodo than smaller ones
Hello, could you clarify your question?
Can you remove the crazy bad background music which is extremely annoying !
Hello, thank you for your opinion. We will forward it to the appropriate department.
mute the volume??
It’s the stupidest pram that I ever seen!!!👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
So hard to assemble, super heavy!.
The car seat is not big enough eventhough my baby is still 1 month, he can not fit inside the car seat !!!
And it’s not comfortable at all👎🏻👎🏻👎🏻 I’m regret that I spent money on this pram.
I don’t recommend it at all to all mamas
Hello, thank you so much for your comment and we are very sorry that the product hasn't met your needs. If you have any issues with this model (with a car seat or the assembly) please email us at support@kinderkraft.com.
Have you tried removing the inner
Crap
Thank you for your opinion, we are very sorry our product does not meet your expectations.
I didn't get the car seat adaptors with mine. It's also a little frustrating having to take the bassinet/seat off the frame to put it in the car (I don't take the wheels off, that's way too much work!). I am glad there is this video though because the instructions that came with it are so complicated to follow
Hello. In this case, please email us at support@kinderkraft.com, and we will take care of your problem as soon as possible. And thank you for your opinion.