𝗘𝘅𝗽𝗼𝘀𝗲𝗱: 𝗧𝗵𝗲 𝗨𝗻𝘃𝗮𝗿𝗻𝗶𝘀𝗵𝗲𝗱 𝗧𝗿𝘂𝘁𝗵 𝗔𝗯𝗼𝘂𝘁 𝗔𝗜 𝗗𝗲𝗽𝗹𝗼𝘆𝗺𝗲𝗻𝘁 𝗶𝗻 𝗖𝗼𝗻𝘁𝗮𝗰𝘁 𝗖𝗲𝗻𝘁𝗲𝗿𝘀

𝗘𝘅𝗽𝗼𝘀𝗲𝗱: 𝗧𝗵𝗲 𝗨𝗻𝘃𝗮𝗿𝗻𝗶𝘀𝗵𝗲𝗱 𝗧𝗿𝘂𝘁𝗵 𝗔𝗯𝗼𝘂𝘁 𝗔𝗜 𝗗𝗲𝗽𝗹𝗼𝘆𝗺𝗲𝗻𝘁 𝗶𝗻 𝗖𝗼𝗻𝘁𝗮𝗰𝘁 𝗖𝗲𝗻𝘁𝗲𝗿𝘀
Advice from a Call Center Geek Podcast Episode 220
This is a MUST listen to any contact center pro feeling the pressure to implement AI in their contact center.
Are you overwhelmed by the relentless push to overhaul your contact center with AI? Let's clear the air about the real impact of AI in this industry.
Most AI technology providers are not telling you the truth about implementing AI, I am.
My recent talks reveal a surprising fact: many companies are not rushing into AI as believed. In reality, few have a detailed plan or have started implementation.
Join me in a practical journey as we create a roadmap for incorporating technology thoughtfully in your contact center.
Drawing from my latest speaking engagements in 2024 i, we'll focus on using what you already have efficiently and investing wisely, not hastily.
We advocate a thoughtful approach to innovation, ensuring you adopt AI at a manageable pace, suited to your business needs. This discussion is about building a strong foundation for growth, stepping into AI with confidence and a well-defined strategy for success.
Let's get real.
Please share this episode with all your contact center friends.
#callcenter #contactcenter #ai #cx #callcentereek

[@vickiemcgovern1322]

I would also say that while some customers think they will like a consumption model, others have gone down that path and ended up hating it as it's not predictable