Automats making a return to American dining

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  • Опубліковано 17 лип 2023
  • A style of dining that gained popularity in the Great Depression is reemerging: automats, which feature food vending machines that allow diners to pay for their meals and receive them from cubby-like compartments. The last one in New York City closed in the 1990s, but now some restaurateurs are bringing them back. Stratis Morfogen, the creator of Brooklyn Dumpling Shop, an automat chain, joined CBS News to talk about the dining style.
    #news #automats #restaurants
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КОМЕНТАРІ • 1,5 тис.

  • @raybar7360
    @raybar7360 Рік тому +2401

    its been working in Japan for years and its proven to be able to adapt to customers needs...about damn time

    • @rem145
      @rem145 Рік тому +69

      Yes, many of these are all over Asia.

    • @raybar7360
      @raybar7360 Рік тому +52

      @@strandednyer7209 relax Hikikomori.....

    • @containedhurricane
      @containedhurricane Рік тому +71

      Vandalism isn't rampant in Japan

    • @raybar7360
      @raybar7360 Рік тому +10

      @@containedhurricane true........

    • @LUIS-ox1bv
      @LUIS-ox1bv Рік тому +41

      The Japanese are very different then Americans.

  • @paiddj3397
    @paiddj3397 Рік тому +820

    THIS IS NOT AN AUTOMAT!
    This is a place your order and its ready in a cubby box. The point behind Automat was you decided what you wanted to eat that was already prepared. You didn't place an order simply to come pick it up.

    • @URightBut
      @URightBut Рік тому +204

      Lol right? This is literally just like carrying out a pick up order

    • @vickster4474
      @vickster4474 11 місяців тому +24

      Thank you!

    • @ssspottyyy
      @ssspottyyy 11 місяців тому +97

      yea lol they clearly just want the aesthetic of an automat

    • @emichaelny336
      @emichaelny336 11 місяців тому +33

      Next: delivery, which defeats the whole purpose of a self-serve automat.

    • @thedigitalodometer945
      @thedigitalodometer945 11 місяців тому +40

      So it’s a better, more modern automat.

  • @eckankar7756
    @eckankar7756 Рік тому +1022

    I remember Automats in the 1950s and 1960s in Athens, Ohio. There was a kitchen behind the pay windows and the cooks would slide plates of food in the windows. Drop in change and the door would open, get the food, shut the door and the people in the back would place another plate of food. It was so fun to go eat.

    • @PatricioGarcia1973
      @PatricioGarcia1973 11 місяців тому +53

      And you had good food. And pies, like apple or lemon, or cheesecake

    • @intercityrailpal
      @intercityrailpal 11 місяців тому +30

      That was the hot food line. The boxes on the wall were cold. I don't like the cashless operation and will avoid them. Every time you use the card it's a minimum of 30 cents to the bank. I'll pass. I ate in the Automats too. The homeless would get a cup of coffee and wait for you to leave and finish any food you left on the plate.

    • @kennethferguson4283
      @kennethferguson4283 11 місяців тому +28

      Yes but today the food is prepared by people who can't get work anywhere else, using third rate institutional grade food then frozen and then sold at a price high enough to ensure the companies top brass get big bonuses. I am now starting to cook my own food, better quality, safer and less expensive.

    • @nghtwtchmn129
      @nghtwtchmn129 11 місяців тому +15

      I first learned of Automats from a textbook in the 7th grade. It has stuck with me because they were described as the wave of the future, but I never ever saw one.

    • @CoolAce1
      @CoolAce1 11 місяців тому +15

      Food quality and quantity was far superior to anything today for pocket change.

  • @alex-cf4dy
    @alex-cf4dy Рік тому +1071

    This is an awesome idea. Being able to get hot, real (non processed) food immediately at an affordable price without having to pay extra for being waited on (tipping), and it being an efficient in and out process makes it perfect. I hope more of these show up in the US.

    • @intercityrailpal
      @intercityrailpal 11 місяців тому +23

      Well being cashless you pay the bank fees and equipment rental. Like 30 cents or more a meal. I'd rather give it to a waiter in CASH.

    • @HaCKeRPCP007
      @HaCKeRPCP007 11 місяців тому +55

      ​@@intercityrailpalAnd cash has no fees? No costs for replacing old bills? No costs for a security company to pick up the cash and bring it to the bank? Putting it in the bank is also free?

    • @intercityrailpal
      @intercityrailpal 11 місяців тому +12

      @@HaCKeRPCP007 Nothing compared to the cost of money transfer fees, interest charges and "We got YOU!~" charges. Hacking, or other fraud which is just wild with cards.

    • @HaCKeRPCP007
      @HaCKeRPCP007 11 місяців тому +23

      @@intercityrailpal so fraud does not exist for offline bills? I'm sorry but a simple "I prefer paper money" would do it too. Money basically only contains an information. Everything where an information needs to go from A to B can be accomplished in a digital way.

    • @kellysouter4381
      @kellysouter4381 11 місяців тому +13

      Non processed? In our future you may need to fight for unprocessed foods. Or grow your own.

  • @jennifer_mertens
    @jennifer_mertens 11 місяців тому +490

    I always thought Automats would be an introverts dream. I was so sad when I heard the last one had closed around 25 years ago. If people can play nice and not vandalize the place, an Automat would be a great business to get into, if the location was right.

    • @ghjgbnhjjghjthknvf6379
      @ghjgbnhjjghjthknvf6379 11 місяців тому +37

      Yeah you put one of these in any "culturally diverse" neighbourhoods it won't last the first week 😂.

    • @mizv4043
      @mizv4043 11 місяців тому +5

      @@ghjgbnhjjghjthknvf6379 even with hiring a security guard theyd still save money too

    • @NazriB
      @NazriB 11 місяців тому

      Lies again? AMWF CAR FNB MONEY

    • @neutrino78x
      @neutrino78x 11 місяців тому +56

      @@ghjgbnhjjghjthknvf6379
      "Yeah you put one of these in any "culturally diverse" neighbourhoods"
      Culturally diverse is superior. Hatred should be shunned.

    • @LUIS-ox1bv
      @LUIS-ox1bv 10 місяців тому +12

      Vandalism, like so many other forms of criminal behaviour, is tolerated by too much of the American public these days.
      People's indifference and apathy, gives too much space for criminal acts to flourish. Automats worked well during a time when society was lot more cohesive and law abiding.

  • @Melissa0774
    @Melissa0774 Рік тому +235

    I'm surprised this didn't come back with a vengeance during COVID. That and the Japanese style vending machines. You'd think some entrepreneur would've brought in a bunch of them to sell all kinds of things in busy city neighborhoods and college campuses.

    • @houchi69
      @houchi69 Рік тому +14

      Think it through. COVID? When we were avoiding contact? And these machines would have thousands of people touching them daily?

    • @emaarredondo-librarian
      @emaarredondo-librarian Рік тому +14

      @@houchi69 People could have used disposable gloves, or an employee could have been there disinfecting surfaces. The real problem was we were quarantining. An automat requires people leaving home to get the food; during Covid food sent to home was the usual thing.

    • @mrcattor
      @mrcattor Рік тому +7

      @@houchi69 Surface transmission was ruled out rather early on in the pandemic.

    • @shellysmith1037
      @shellysmith1037 Рік тому +12

      you know what came back during covid....? Not being lazy and cooking for yourself

    • @Melissa0774
      @Melissa0774 Рік тому +3

      @@emaarredondo-librarian You'd think they would've put more vending machines outside in public areas.

  • @kepckatherinec805
    @kepckatherinec805 Рік тому +395

    In the 1950’s and 1960’s, my grandparents used to take me to new York’s Horn And Hardart Automats. I was fascinated by the variety of sandwiches, desserts and other food offerings behind those little clear glass doors. It was a real treat for me to plop in my handful of quarters and select my own lunches! Even now, I’d much rather grab food at an automat than buy greasy meals at a fast food restaurant. And no tipping at automats! Heaven. I hate tipping. The restaurant industry needs to pay its employees decent wages and drop the practice of tipping altogether. As for getting decent service, that should be expected, not exceptional.

    • @user-vm5ud4xw6n
      @user-vm5ud4xw6n Рік тому +18

      People working in the food service industry don’t teach their employees the meaning of Customer Service. And tbh I don’t think there has ever been a time in our country’s history where people have acted more entitled, more rude and more crass. Everything is Me, Me, Me! There is no throught for others and no manners. Either from the customer or the server.

    • @beezneez2056
      @beezneez2056 11 місяців тому +6

      Yes! My parents took me to the same place in NYC. It was amazing

    • @theotherohlourdespadua1131
      @theotherohlourdespadua1131 11 місяців тому

      ​@@user-vm5ud4xw6nWhen they're getting paid pittance, getting abused at work and getting needlessly badgered by customers to the point of criminal battery and assault, no sane food service employee is going to put up an excellent performance. Hot dog vendors in baseball stadiums have more dignified jobs than McDonald's employees...

    • @sid35gb
      @sid35gb 11 місяців тому +15

      I agree about tipping. There’s plenty of countries where there’s no tipping culture and in some countries it’s deemed rude to tip. It shouldn’t be mandatory but if you had a great meal and you’re really happy with the experience then I think tipping can be appropriate but it should never be expected.

    • @jeffhampton2767
      @jeffhampton2767 11 місяців тому +2

      We used to go to Horn and Hardart in Philadelphia in the 1960s.

  • @Timeless80
    @Timeless80 11 місяців тому +90

    As a kid the NY Automat was a treat for us. Milk coming out of a brass lions mouth. Put a coin in and out came a pie...put a coin in and a sandwich came out. As soon as the little door closed another pie appeared...WOW. Cafeteria style places from the 50-60's . I was fascinated with the whole concept.

    • @emilylewis5373
      @emilylewis5373 8 місяців тому

      my town had a cafeteria style place that just closed a few years ago (prices in the area got too expensive). It was a fun treat at home when my dad stopped and got dinner to go. It was one of our favorites and for relatively healthy quick meal.

  • @TheBusyJane
    @TheBusyJane Рік тому +365

    This is not an automat. It's just an order ahead system that assigns your order a cubby. This is fast food. Automats had a kitchen behind that wall cooking food that would normally require a wait time. Because the food was cooked ahead they were able to serve more people than a cooked-to-order restaurant and cut out the labor of front of house staff. I hope the dumplings are good, because order ahead is everywhere and that's not going to be enough.

    • @karlabritfeld7104
      @karlabritfeld7104 Рік тому +29

      Just a way to cut counter jobs.

    • @kenyattaclay7666
      @kenyattaclay7666 11 місяців тому +61

      It’s as if you didn’t pay any attention to the video at all, specifically the part where he said that there’s a kitchen & if you walk in there’s a wait time 🙄

    • @BologneyT
      @BologneyT 11 місяців тому +7

      @@karlabritfeld7104 But maybe not (this is why I scrolled to the comments, by the way.). Less employees per store works well enough for employees IF it is successful enough to open more store locations. If half staff results in twice as many locations due to profit margins, you'll have the same number of employees, but more stores, so more locations may make it easier on average for employees to get to work. Of course, this is only in theory and obviously this was done to cut counter jobs, just like you and he both said.
      Of course, what happens when someone can't make it when you only have a skeleton crew... XD

    • @sid35gb
      @sid35gb 11 місяців тому +12

      @@karlabritfeld7104all restaurants cut staffing to the bone. 3 employees to do 250 meals if one calls in sick or takes annual leave who covers?

    • @TahoeJones
      @TahoeJones 11 місяців тому +8

      ​​That used to be a competent Manager's responsibility. Now most 'managers' have no concept of how to do the job.

  • @johansilwouden3403
    @johansilwouden3403 11 місяців тому +152

    They have never gone out of fashion in my country, the Netherlands! Ideal for when your next meal is some time away, like when you have to take the train home. You will find them everywhere at busy places, like major train stations! Only drawback: sometimes your train smells like a snackbar when a lot of people are eating fried snacks from the automat or large bags of french fries with mayonaise! 😂

    • @criminalitycollective
      @criminalitycollective 11 місяців тому +17

      Looked for this comment! Makes me want to go to FEBO ☺️

    • @vcuauhtemoc
      @vcuauhtemoc 11 місяців тому +4

      few things seem more dutch to me than getting a frikandel out of one of those

    • @johansilwouden3403
      @johansilwouden3403 11 місяців тому +1

      @@lurch789 No, smoking is not allowed on trains! 😀

    • @Andrew-jv7tc
      @Andrew-jv7tc 11 місяців тому +3

      Een kaassouflé of satékrokket, met wat pataatje oorlog. Super lekker.

    • @Mister_Listener
      @Mister_Listener 11 місяців тому

      Large bags of french fries with mayonnaise? That sounds to me like a perfect friday night at home…delicious…a new fantasy for me.

  • @thomasbeach905
    @thomasbeach905 8 місяців тому +4

    I remember eating at an Automat as a child visiting a aunt in New York City. It was at a train station. That would have been in the 1950s. I can still remember the apple pie.

  • @Cash4Jesus
    @Cash4Jesus Рік тому +20

    Dude thinks people who are 35+ in NYC don’t know how to use their phone to order food

    • @sSucks-ff8zm
      @sSucks-ff8zm 11 місяців тому

      @@lurch789 Also wondering if he knows there was an automate in the NYC in the late 2000s in the East Village. It was called BAMN!. It had Yelp reviews and the Food Network did segments on them.

    • @reesetwist2290
      @reesetwist2290 8 місяців тому +3

      Thank you i thought i was the only one that caught that. 😂😂😂

    • @benf91
      @benf91 15 днів тому

      Yeah I'm 37 and I was like wtf. Like you're not encouraging me to come to your place by calling me old.

  • @violantederojas6188
    @violantederojas6188 Рік тому +70

    They've also been open and active in Japan for the last 20 years! Lots have opened in Europe the last 10 years, so it's about time the US gets current with the rest of the world.

    • @oosamiij
      @oosamiij Рік тому +13

      We had them before. As they mentioned last one closed in the 90s.

    • @containedhurricane
      @containedhurricane Рік тому +9

      Vandalism in the US is brutal as compared to the ones in Japan and the wealthy European countries

    • @shellysmith1037
      @shellysmith1037 Рік тому +4

      We've had them in the 1920's, 30's 40's etc.... been there, done that.

    • @thejackbox
      @thejackbox Рік тому

      @@asanokatanastfu anime pfp

    • @chechnya
      @chechnya Рік тому +2

      @@containedhurricane oh please, vandalism isn't a wide spread issue, only in the ghetto you live in

  • @disastermaster1413
    @disastermaster1413 Рік тому +16

    35 or older range? I think he means 60 and older range.

  • @BenChurchill76
    @BenChurchill76 11 місяців тому +14

    It seems like the main difference between the older automats and this new format is that there's not a wall of made foods; it seems like what this is is a personalized order put in a warming locker, rather than, say, a wall of pies. It's like the pickup shelf in a restaurant, but food is kept warm.

  • @GrumpyXer
    @GrumpyXer 11 місяців тому +79

    Little Caesars has been doing this for years, very convenient. I would order on the way home, go inside punch in a number, grab my food and walk out. Nice not to have to wait in line or talk to anybody.

    • @rogerd777
      @rogerd777 11 місяців тому +1

      I was thinking the same thing.

    • @Mister_Listener
      @Mister_Listener 11 місяців тому +7

      That may be true but Little Caesars is CRAP food.

    • @imageignition23
      @imageignition23 11 місяців тому +4

      ​@@Mister_Listener😂😂😂 it's still food regardless

    • @thebewitchinghour831
      @thebewitchinghour831 11 місяців тому +5

      "not have to talk to anybody"?? That's the problem with society these days. We have become not people friendly. I like holding a quick chit-chat with the friendly man or lady in line with me. It makes myself and them smile.

    • @Mister_Listener
      @Mister_Listener 11 місяців тому

      @@thebewitchinghour831 i agree but hopefully it is organic conversation and you’re not holding up the line!!

  • @debrahelmlinger6256
    @debrahelmlinger6256 Рік тому +50

    Bring back cafeterias, loved them growing up in 60's & 70's

    • @jetv1471
      @jetv1471 Рік тому +3

      Yes !!

    • @thewiseguy3529
      @thewiseguy3529 Рік тому +10

      I love em. Feeling of camaraderie and being united. One big dinner everyone is enjoying together. THE WAY AMERICA WAS TRULY MEANT TO BE 🇺🇸

    • @thedigitalodometer945
      @thedigitalodometer945 11 місяців тому +1

      Were cafeterias comparable to today’s buffets?

    • @jetv1471
      @jetv1471 11 місяців тому +3

      @@thedigitalodometer945 no much, much much better … think Ikea, some Museums have them too , those are cafeterias.
      This way you can control your costs and if you only want a burger u only pay for a burger ,,, not the salmon or shrimp on the buffet you don’t eat anyway .

    • @jetv1471
      @jetv1471 11 місяців тому +1

      @@thewiseguy3529 yes !

  • @josephnardone1250
    @josephnardone1250 Рік тому +89

    The success of the automat was that the food was inexpensive and good, very good. Everybody ate at the automat. As said, the food was good.

    • @balegdah8261
      @balegdah8261 11 місяців тому +8

      was the food good?

    • @josephnardone1250
      @josephnardone1250 11 місяців тому +6

      @@balegdah8261 As I said in my comment, the food was good. The food was always fresh from the high volume turn-over. They may have been open 24 hours. If they were available today, the unfortunate homeless people would have eaten there and they would have gotten good meals.

    • @JinghisKhan
      @JinghisKhan 11 місяців тому +1

      @@josephnardone1250 Just looked up Brooklyn Dumpling House's prices. Yeah I think I'll stick to Chinatown and the authentic $2-for-5 crispy pork dumplings there, but the other more interesting flavors like PB&J or reuben dumplings are worth a try as novelties.

    • @gearyae
      @gearyae 8 місяців тому +5

      The food in real automats also wasn't cooked to order like this guy's doing; it was ready to go any time you walked in. This business plan just adds an overly complex method for eliminating the cashier, which is already done better elsewhere.

  • @thejackalswitch8406
    @thejackalswitch8406 Рік тому +5

    "the Kiosk has to speak to the 35 and over crowd." As someone that is turning 34 this year I'm flabbergasted. lol

  • @terrijackson1210
    @terrijackson1210 Рік тому +66

    Japan is the king of automated and vending machine food dispensing. America is playing catch up. I like this, hopefully it will move around the country.

    • @sid35gb
      @sid35gb 11 місяців тому +12

      The reason Japan is so far ahead with vending is the machines don’t get vandalised.

    • @ju5e3
      @ju5e3 11 місяців тому +4

      ​@@sid35gbabsolutely true. They put almost everything in the vending machines there. Some are like 3 decades old almost and still functioning with no sabotage. t's embarrassing for two first world countries to be this different when it comes to crime. I blame parents and the lack of discipline

    • @foxymetroid
      @foxymetroid 11 місяців тому +3

      I think a big reason is Japan's low birth rate, aging population, and shrinking workforce. That could also be a reason why they don't have as many "ai wants to destroy the world" stories. In the US, automation is feared because it can result in many people losing their jobs. In Japan, it's more beloved since it can help avert a labor shortage caused by the three things I mentioned earlier.

    • @edl6398
      @edl6398 11 місяців тому

      Beer and ramen on demand, on the street, 24/7!

    • @SY-ok2dq
      @SY-ok2dq 8 місяців тому

      ​@@foxymetroid All good points! Also, culturally, the Japanese have a very different attitude towards robots and automated things. Animism - belief in spirits even in inanimate things like stones - was something in Japan's culture that has had lingering effects on modern Japanese society. Hence they ascribe positive feelings to robots and similar inanimate things.

  • @DresdenDoll79
    @DresdenDoll79 Рік тому +151

    Around 2016 there was vegetarian automat called Eatsa. They had one location in San Francisco and one in one of the Valleys of LA. Very good food. Loved the convenience and lack of interaction with people. Sadly, it didn't last long. It was just a bit ahead of its time. The world wasn't quite ready yet.

    • @knuclear200x
      @knuclear200x Рік тому +18

      Maybe if it didn't focus on being expensive and "healthy", it would've been a household name. Also it should've served pizza if you're going to name it that.
      Anyway, with that said, I had a chicken quinoa bowl that was delicious but it was out of town so I didn't get to frequent as much

    • @sebastianwrites
      @sebastianwrites Рік тому +4

      Why would 'anyone...' want a service that lacks people interaction?
      That's the whole point of going out!

    • @arniex
      @arniex Рік тому +19

      @@sebastianwritesnot always. Sometimes you’re out for work, or running errands and want a quick, good bite to eat. The dude explains this in the video…

    • @knowledge4741
      @knowledge4741 Рік тому +12

      @@sebastianwrites
      You must not know much about Japan.

    • @LUIS-ox1bv
      @LUIS-ox1bv Рік тому +7

      Perhaps the veggie aspect wasn't appealing to many, and for that I can't blame them.

  • @fractal_gate
    @fractal_gate Рік тому +21

    As several people have mentioned, this is not an automat, it's a cubby for a pre-ordered food. The automat seems to serve no purpose with the advent of fast food which is why it's gone. For other quick options, a cafeteria or microwavable meals at supermarkets or convenience stores fill the gap. The automat was an obsolete precursor to fast food and this is only for a nostalgia factor (which is nice).

    • @JoshHenderson16
      @JoshHenderson16 11 місяців тому +4

      The clue is in the video. Its so employers don't need to pay wait staff in an increasingly anti-tip environment.

    • @marlonmoncrieffe0728
      @marlonmoncrieffe0728 9 місяців тому

      Out of curiosity, since you seem to know so much about the subject, do you believe farm subsidies should be abolished, ​@@lurch789?
      Farm subsidies is why we can have cans of un-nutritious soda cost as much as a bottle of water.

    • @GormHornbori
      @GormHornbori 6 місяців тому

      @@JoshHenderson16 And it's the perfect pick up point for doordash and uber eats like services. Or when one person drops by this person to pick up everybodys food for a game night or the office.

  • @davehugstrees
    @davehugstrees 11 місяців тому +25

    This needs to make a major comeback. The worst part of ordering food is the pickup process where you wait around for someone, ask them to get your food, then they look for it, and they get confused, etc. This should be in every fast casual restaurant.

  • @Writ3r_Dude
    @Writ3r_Dude 11 місяців тому +4

    I miss automats. My high school cafeteria had that setup, back in the day. I loved it. Glad to see they are coming back.

  • @sclogse1
    @sclogse1 Рік тому +41

    The classic film with a great automat scene is Easy Living, with Jean Arthur and Ray Milland. A wonderful film full of great performers, and my favorite supporting actor from that period, Luis Alberni.

    • @RetNemmoc555
      @RetNemmoc555 Рік тому +2

      The Marvel series Agent Carter has some absolutely beautiful art deco era sets. It made me wish automats like that still existed.

    • @MosheFeder
      @MosheFeder Рік тому +4

      Thanks for telling us about “Easy Living,” which I didn’t know about. A bonus for me is that I adore Jean Arthur.
      The Automat movie scenes I was familiar with are those in “That Touch of Mink,” starring Cary Grant and Doris Day. Doris's roommate, Connie, played by Audrey Meadows, works at the Automat and we see her in the kitchen behind the food compartments. Here’s a compilation of the Automat scenes: ua-cam.com/video/nTqjO-dHTmE/v-deo.html

    • @paigereno95
      @paigereno95 Рік тому +2

      That Touch Of Mink from 1962 with Car Grant, Doris Day and Gig Young is another great look at Horn And Hardart.

    • @528Circle
      @528Circle Рік тому +1

      Did not expect to have movie recommendations in this comments section… this is wonderful! Thank you for sharing!

    • @vickster4474
      @vickster4474 11 місяців тому

      @@paigereno95 my favorite!

  • @jongonegone1262
    @jongonegone1262 Рік тому +9

    these machines are making a comeback because theres no tipping, NONE. the machine isnt greedy and owed !!! remember, the reporter said : GREAT RESESSION. thats the only hint you need.

  • @jaminova_1969
    @jaminova_1969 Рік тому +7

    When I was little, my grandpa would take me to the Automat in NYC and it was alot of fun and the quality of the food was very good!

  • @PREPFORIT
    @PREPFORIT 11 місяців тому +3

    I remember watching old movies and thinking just how awesome Automats were. By the time I hit adulthood they were all gone : (
    I hope a few will eventually open near me.

  • @liamobrien6151
    @liamobrien6151 11 місяців тому +9

    This makes me happy. Bring it on. The timeliness, tranquility and certainty of bringing it back to visually verifying the order and the easiest possible transaction. The Japanese never ever let them go away, because the automat is a good idea.

  • @SiiaAne
    @SiiaAne Рік тому +39

    Sounds like a fun place to order from. He seems very happy and pleased with the outcome thus far. I wish more of these would open again across the states. Yes, bring them back! All types, not just his franchises. (Inserts a bit of a fun poke)…Especially since he must think he’s the only one above 35, who is able to figure out his ordering system using their phone. That is, without help. I hope his success inspires more people to go into this type of food service again.
    We are so behind others. Especially Japan and Korea. They’ve never stopped. Just constantly improving their systems. The more the options, the better.

    • @Zuraneve
      @Zuraneve 11 місяців тому +8

      As someone in the "over 35 crowd," I'm left wondering just how tech-illiterate he thinks we all are.

    • @Taber01
      @Taber01 11 місяців тому +1

      @@Zuraneve He knows it is not a all or nothing situation, if 50% knows how, that leaves as many that would appreciate some help.

    • @SiiaAne
      @SiiaAne 11 місяців тому +1

      @@Taber01 while I agree that there are those that may need help and those that will very much appreciate it. I think he should have someone else represent his franchises. I most definitely feel that he’s not doing it intentionally. But he is making it sound like if you’re over 35, you’re not capable of doing so. lol. I’m 61. I use my phone for everything from shopping, rides, doctor appointments, and ordering food… if I didn’t know how to use his ordering system, of course I would love some help and asked for it. At any age. Under 35 or above. I just found his mindset about the age of 35 funny.

    • @tiffytatortots1278
      @tiffytatortots1278 11 місяців тому +2

      I had to listen a few times because Im like this older man isn't saying over 35 is he? I thought I was mishearing 55! Like we weren't using technology as teenagers. This guy is clueless

    • @grannyweatherwax8005
      @grannyweatherwax8005 11 місяців тому +2

      He strikes me as a slick snake oil salesman who knows little about the hands on of a restaurant. I mean, just look at the body language of the woman next to him. She wants nothing to do with him and is super skeptical. He’s fake and makes me want nothing to do with his food.

  • @Xanderviceory
    @Xanderviceory Рік тому +97

    I grew up with a family that ran multiple franchise fast food spots and I begged my grandfather to allow me to put a business plan forward to automats but it never got realized. I guess I was 20 years ahead of my time

    • @jskelly1979
      @jskelly1979 Рік тому +4

      Wow, amazing!

    • @Rudenbehr
      @Rudenbehr Рік тому +13

      And now you’re a gay furry. Life has a way of working out ❤

    • @samsanimationcorner3820
      @samsanimationcorner3820 Рік тому +7

      Now's your time. Start an automat.

    • @RyanCoomer
      @RyanCoomer 11 місяців тому

      AHAHAHAHAHHAHA YESSSSS@@Rudenbehr

    • @RyanCoomer
      @RyanCoomer 11 місяців тому

      nows gayman time@@samsanimationcorner3820

  • @Arizona_Vineyard
    @Arizona_Vineyard 11 місяців тому +2

    They do this at the little caesar pizza. You order and come in and open your cubby box with a passcode. It’s helpful if you’re ordering 5 pizzas or more

  • @alexlowchy7646
    @alexlowchy7646 Рік тому +10

    The last automat in nyc didn't close in the 90s. There was one on st. Marks in the early 2000s.

    • @sSucks-ff8zm
      @sSucks-ff8zm 11 місяців тому

      It was called BAMN! It had Yelp reviews and the Food Network did segments on them.

  • @maxlinder5262
    @maxlinder5262 Рік тому +11

    They didn't discuss the cost .... They showed people waiting to get in....The Automat.was for people who couldn't afford to sit in a restaurant ......So I dt understand ..😮.. just my opinion

    • @lostwanderer6649
      @lostwanderer6649 Рік тому +3

      Great observation, they didn't mention it at all. As a fan of history, it felt misleading

    • @tabithatotten
      @tabithatotten Рік тому +1

      Exactly! This is a costly gimmick

    • @unitedgeekdom1
      @unitedgeekdom1 11 місяців тому

      @@strandednyer7209this isn’t for hipsters. This is for Wall Street bros.

  • @orellaminx3530
    @orellaminx3530 11 місяців тому +2

    An automat persisted in my grandma's office building into the 90s in LA. I loved going there.

  • @catbangs276
    @catbangs276 Рік тому +4

    i seen these while visiting Amsterdam. They were accessible from outside a closed business, so you could purchase after hours.

  • @doctordl7757
    @doctordl7757 Рік тому +12

    So there's only one store in New York and three in construction but yet it's making a comeback?🤔 I swear the media like to create hype on stuff that hasn't even taken off yet.

    • @RudieObias
      @RudieObias Рік тому +1

      There are 6 in NY, NJ, and TX and the company's opening 21 more throughout the US

    • @carlam4986
      @carlam4986 Рік тому

      Lol yeah, it's kind of their whole business model and has been ever since the days of shouting "Extra extra, read all about it!"

    • @MeneTekelUpharsin
      @MeneTekelUpharsin Рік тому

      @@carlam4986 Why did they shout "extra" anyways?

    • @laerwen
      @laerwen Рік тому +2

      @@MeneTekelUpharsin Sometimes there was an extra edition of a newspaper in a single day. Buying the extra was how you got the latest news.

  • @meggtokyodelicious
    @meggtokyodelicious 11 місяців тому +2

    There's similar ones in Tokyo, sells all kinds of food. In Netherlands and Germany have those at train stations, selling hot dogs and sausages.

  • @symbiat0
    @symbiat0 11 місяців тому +4

    Actually we had an automat open on St Mark’s Place in NYC way back in 2006. It subsequently closed a few years later after the 2008 crash, so this has been done before in NYC already.

  • @houchi69
    @houchi69 Рік тому +5

    Hilarious. One outbreak from this will shut this down completely.

  • @scamster71
    @scamster71 11 місяців тому +4

    I remember seeing my first Automat on a trip to Amsterdam. Pretty cool idea that is making a comeback.

  • @candice44441
    @candice44441 11 місяців тому +2

    This is great it is becoming harder to find quality and consistent customer service at restaurants across the US

  • @simsreject5925
    @simsreject5925 11 місяців тому +2

    Automats, government project housing, industrial areas mixing with housing areas with the demolition of zoning laws. NYC is bringing back the lifestyle of The Great Depression. How wonderful.

  • @mitchk2981
    @mitchk2981 11 місяців тому +3

    I remember well the Times Square Horn n’ Hardart. It was a magnificent art deco space. It was fabulous and attracted all sorts of people, from tourists, business people, older people, families and a few people down on their luck who scraped together a handful of change and got themselves a bit cleaned up for a warm meal,. Best Mac n cheese and apple pie.

  • @kellysouter4381
    @kellysouter4381 11 місяців тому +3

    They have these in Japan too! Strawberry cake and bread in tins! There are UA-cam channels about it.

  • @barbaramcquiddy1814
    @barbaramcquiddy1814 11 місяців тому +1

    I worked in San Francisco in the 1970’s and happened upon one. It was fun trying to figure out what I wanted to have for lunch.

  • @freemagicfun
    @freemagicfun 11 місяців тому +1

    My high school cafeteria in Dallas (1980) was an automat. I loved it! 😎
    (Ours did not have a kitchen behind it, just refrigerated vending and microwaves.)

  • @felixthecat2786
    @felixthecat2786 Рік тому +23

    I adore automats, I really hope they come back

  • @a.m.doesit9347
    @a.m.doesit9347 Рік тому +7

    What? 35 and over group I feel old now haha

  • @dforrest4503
    @dforrest4503 11 місяців тому +2

    This isn’t about a real automat, it’s about promoting this guy’s restaurant.

  • @ashinestar
    @ashinestar 11 місяців тому

    Thanks for bringing back old memories. When I was a kid, I ate healthy food choices from them. Thanks for the memories and making history. ❤️

  • @AzureRook
    @AzureRook 11 місяців тому +5

    I feel like Japan already has the best vending machines in the world, including self-service restaurants like these; hopefully this guy will encourage that trend here

  • @Allaiya.
    @Allaiya. Рік тому +5

    So now no human interaction? That's kinda sad tbh. That said, I do already order ahead on my phone. But that is mainly for the deals. And from what I've seen though, people self-ordering at the kiosk often take longer than having a cashier do it.

  • @jsin4774
    @jsin4774 Рік тому +1

    "Is it like a duck?" I'm glad she elaborated.

  • @oakleafwellness
    @oakleafwellness 11 місяців тому +1

    Reminds me of the Cary Grant/Doris Day movie “That touch of Mink”.
    I am 100% for the return of this type of dining!!

  • @josephpieroni6681
    @josephpieroni6681 11 місяців тому +4

    They are great and I am shocked that they ever went away considering how well they work out in the rest of the world for this whole time.

  • @vinceod2440
    @vinceod2440 11 місяців тому +3

    Been to Brooklyn dumpling shop, the food was not great. The automat experience was definitely something I forgot. Food took a long time to get into the cubby hole.

  • @retrobebop61
    @retrobebop61 11 місяців тому +2

    The Doris Day movie, “That Touch of Mink” shows a working AutoMat. Doris’s roommate worked at the AutoMat and would sneak her free food!

  • @dancers10
    @dancers10 Рік тому

    Thanks for a great interview!

  • @nermac1
    @nermac1 Рік тому +7

    This was fascinating to learn about, and the concept of returning the Automat with some innovative changes is very interesting!
    It kinda reminds me of Amazon Fresh in a way, when you walk in, complete your shopping and walk out. :) It’s quick and easy!

  • @williss1192
    @williss1192 11 місяців тому +2

    This is actually a smart idea in this digital age, Japan been doing it for a long time now. I hope this man succeeds.

  • @JC-il4or
    @JC-il4or 11 місяців тому +1

    I felt so grown up eating at Horn & Hardart in NYC in late 60's. An iconic rite of passage for me. Good luck with your endeavor!!

  • @corimyers4985
    @corimyers4985 11 місяців тому +1

    Saw the last of these in Houston when I was 3 or 4. I’m 50 this year and I never understood why they weren’t brought back. Japan has these…completely automated shops. No one even in shop. I love this time, bring them here!

  • @GoddessPallasAthena
    @GoddessPallasAthena 11 місяців тому +5

    Been watching various travel videos about Japan. They are full of vending machines (some of which make the food fresh for you, some have frozen versions of foods from a nearby restaurant). They also have restaurants that allow more private dining. The food is made for you, but you can eat by yourself in a kind of cubicle or small table. And you can use a smartphone to order.
    The above order is close to the Pizza Portal at Little Caesars.

    • @freemagicfun
      @freemagicfun 11 місяців тому +2

      Japan has the best vending machines I have ever seen. Food, drinks (including beer, or coffee - hot or cold), toys, electronics... 😎

  • @jcy089
    @jcy089 Рік тому +9

    Sounds like a more inefficient vending machine. You get different variations of 1 type of food: dumplings and maybe a few snacks. But it takes up as much space as a regular restaurant but just with less servers. For the same amount of space you can place 30 different vending machines, each offering at least 10 types of hot / cold food. Japan and Korea have whole restaurants powered exclusively by vending machines in a clean minimalist environment operating 24/7.

    • @guesswhat9359
      @guesswhat9359 11 місяців тому

      japan and koreas food is not hot and fresh, it can be cold and fresh, but hot and fresh is not a thing in there vending machines.... nice try though

    • @freemagicfun
      @freemagicfun 11 місяців тому

      @@guesswhat9359 Many of the machines in Japan have a hot & cold side. Hot or cold coffee, hot soups, lots of hot or cold options. Japan has the best vending machines I have ever seen. 😎

  • @user-fg4fr2bz5y
    @user-fg4fr2bz5y 11 місяців тому

    I went to the original automat in New York when I was eleven years old in 1956. Thought it was so cool!

  • @lifebeyondthering
    @lifebeyondthering 11 місяців тому

    Yes, love these!

  • @justagirlsd3000
    @justagirlsd3000 11 місяців тому +3

    Very popular in Japan. I was 5 in 1965 living in St James hotel downtown San Diego. We had a food machine that had hot canned food like Campbells soups or beefaroni.

  • @futurecanadian
    @futurecanadian 11 місяців тому +3

    i got a burger at an automat style place in Amsterdam. It was horrible but it is popular with drunks that want a quick meal at 3 am *w*

  • @retrobebop61
    @retrobebop61 11 місяців тому +1

    I remember going to an AutoMat, in the early 60s, in St.Louis.

  • @bethclark9319
    @bethclark9319 11 місяців тому +1

    In the 80s my father took me and my sister to the one NYC after we saw a 1950's movie; we thought it was fake. We had a blast. We took pictures.

  • @chouseification
    @chouseification 11 місяців тому +17

    I never got to eat at an Automat (I never lived in NYC or Philly) but loved the concept as a little kid... such a wonderful notion compared to the long slow lines at "fast food" places.
    Since they sold so much food, the items never waited too long in the slots, and of course fresh items were constantly being prepared (both locally and at the corporate commissary) to keep the slots stocked.
    There's a documentary "The Automat" (2021) that has Mel Brooks as one of the guests... really interesting.

    • @stuartaminion511
      @stuartaminion511 11 місяців тому +1

      we had one in detroit also...Greens downtown

  • @motleyassortment5512
    @motleyassortment5512 Рік тому +3

    I would like to see this in my hometown.
    I would be a repeat customer.

  • @JT-rx1eo
    @JT-rx1eo 5 місяців тому

    I stumbled into the history of the Horn & Hardart Automats via UA-cam videos and became obsessed. I never experienced an automat because it was a New York city and Philadelphia thing. I grew up in the 60's and 70's in Virginia. But I love the nostalgic vibe! So I bought a DVD of the documentary The Automat! I highly recommend that documentary. Mel Brooks, Rob Reiner, Colin Powell, and Ruth Bader Ginsburg are interviewed about their experiences with the Automat while growing up in New York City.
    Also, there is a 1964 movie called That Touch of Mink starring Doris Day and Cary Grant that features scenes inside a Horn & Hardart Automat. You get to see its operation by customers (Doris Day) and from the back by the food preparers who open the little cubby holes and put in new food. It's a hoot.

  • @jadedrealist
    @jadedrealist Рік тому

    This is awesome. I always wanted to use one and now it looks like I might get a chance. Yay!

  • @philiphatfield5666
    @philiphatfield5666 Рік тому +67

    I can see why this would be a good idea all over again. During the pandemic, a lot of us tipped more and often, because we appreciated the job most of the food workers were doing for us during trying times; unfortunately, many of our servers now expect larger tips, even when the service is poor-----more galling to me is that many of these jerks know that their service is poor, but they just don't care. They want a big tip regardless. Many of our disgruntled servers are now ensuring they get their tips----they are simply forging our credit card statements to hit us for tips much larger than we intended. That amounts to fraud. If they open up an Automat around here, I am going. I am tired of tipping for lousy service.

    • @roxaskinghearts
      @roxaskinghearts Рік тому +2

      sounds like big city problems what you over paid people thru tips and are confused when management tries to make that stick maybe quit justifying paying people blow a living wage and then wonder why management wouldnt try and take advantage of you
      you know alot of companies would try and garnish wages for those tips specially if it was out of hand as you say it was

    • @aaronscarpa7469
      @aaronscarpa7469 Рік тому +7

      A server adjusted my tip from 20% to 80%. I got them fired, and only because I took a picture of my receipt when I signed it in the restaurant.

    • @sfrealestatedealmaker6001
      @sfrealestatedealmaker6001 Рік тому +8

      Tired of tipping period 😂

    • @Danscettenuit
      @Danscettenuit Рік тому +1

      This is why I make sure I check my receipts to my bank account. I’ve found businesses charge me more than what is on the receipt. I’m shocked to hear how many people I talk to don’t do this. Imagine how many people they get away with charging that little bit extra and it all adds up. Not saying all businesses do this on purpose. When I brought my receipt to dispute a charge, they told me they mistyped the total amount in the system. I don’t know if all businesses do this where they have to enter the amount manually but it gives me good enough reason to check all my receipts at the end of the day.

    • @user-wv5ko7wr9y
      @user-wv5ko7wr9y Рік тому +5

      Sir if you're cheap just say that😂
      There's always been good and bad service workers, just like there's always been good and bad customers.
      Tip accordingly or stay home and cook for yourself. Eating out is a luxury, not a necessity

  • @optimalprimidius7295
    @optimalprimidius7295 Рік тому +5

    Great way to avoid Karens throwing temper tantrums in fast food places!

    • @vickster4474
      @vickster4474 11 місяців тому

      Karen's will be here too

  • @youngmasterzhi
    @youngmasterzhi Рік тому +13

    Finally, we don’t have to deal with loafs running away after a meal without paying the bill!

  • @Shifang
    @Shifang 6 місяців тому

    Every time I see one in an old movie, I'm jealous of everyone that got to experience one. As far as I know, there hasn't been one in my area for at least 50 years. I wish they'd come back!

  • @magicknight13
    @magicknight13 11 місяців тому +1

    I would love for them to actually bring back automats!

  • @D__Lee
    @D__Lee 11 місяців тому +3

    The scumbags who "dine-and-dash" are going to hate this. There will be no more free meals. In Japan, restaurants have a vending machine to order and pay for your food. You're issued a ticket which you present to your server and your food is served.

  • @flashflame4952
    @flashflame4952 Рік тому +5

    I remember my Dad taking me to the Automat and I was so suprised and taken with the whole idea! As an adult, I used to frequent the Automat on the East Side of the city!! Glad it's back. Would have really nice to have mentioned WHERE are they located!!!!

  • @inkybehavior
    @inkybehavior 8 місяців тому

    Much love from stockton California fellow humankind

  • @m-cw7er
    @m-cw7er 11 місяців тому +1

    I remember the one on Frankford Avenue in Philadelphia. I was very young but I remember.

  • @mikkiismyname
    @mikkiismyname Рік тому +6

    There's one in my fave Doris Day and Gary Grant movie, That Touch of Mink. Hilarious scenes involving one

  • @DevilTravels
    @DevilTravels 11 місяців тому +3

    Not unlike in Japan with the automats serving easy quick food. Nothing complicated.
    But, you can believe, if this takes off, fast food chains will diversify into this format with automation to provide more complex foods.

  • @billwhite1603
    @billwhite1603 11 місяців тому +2

    Had a burrito at Chipotle this week at $17. I'm done eating out. It was worth about $10-11 bucks. I guess they charge $3 for a medium soda.

  • @wizirbyman
    @wizirbyman 11 місяців тому +1

    lol the subtle drag of the kiosk only being there for 35+ crowd

  • @VintageVaughnVehiclces
    @VintageVaughnVehiclces Рік тому +3

    You have to pay employees how much an hour? These days, oh this wall of door slots can eliminate all kind of jobs.

  • @kap79
    @kap79 Рік тому +4

    I got a croquette from an automat in the Netherlands on a vacation, it was delicious and convenient. I wonder if this will catch on here in the States.

    • @Bgdutch77
      @Bgdutch77 11 місяців тому

      Kroketje uit de muur! From the wall, quit allot in Holland

  • @John-1984
    @John-1984 Рік тому +2

    I remember the hospital cafeteria in Lancaster, Ohio having an automat in it. Then it was remodeled in the mid 90's and became a conventional cafeteria.

  • @simonlee6151
    @simonlee6151 Рік тому +2

    my time has come where being 35 is old and not knowing how things work anymore.

  • @nofirstgonzalez7888
    @nofirstgonzalez7888 Рік тому +3

    I LOVE the AutoMat and I’ve missed it for 55 years.

  • @posthocprior
    @posthocprior Рік тому +13

    As a venture capitalist, I have to say: the guy who owns the automat is horrible at describing his business. If it weren't for the reporters asking, "How does it work?", I don't think he would have answered the question. (And, when he did it, it was long and rambling.)

    • @Ahjile
      @Ahjile Рік тому +6

      I agree 100%. An awful interview.

    • @BrooklynBaby-1
      @BrooklynBaby-1 Рік тому

      Well as a Venture Capitalist, you’d want to ask all the right questions too 😊

  • @TH-eb5ro
    @TH-eb5ro 11 місяців тому +1

    There is one in Memphis, TN that is still around, more like a 7-11 variety. Farmers Fridge in airports is similar.

  • @DonaldDucksRevenge
    @DonaldDucksRevenge Рік тому

    Been waiting for this

  • @NVGEAR
    @NVGEAR Рік тому +7

    Way to make us 35+ year olds feel really old…

    • @erraticonteuse
      @erraticonteuse 6 місяців тому

      Right? A 55ish y.o. calling 36 y.o.s old 😂

  • @Cybernautz
    @Cybernautz Рік тому +4

    Cashier is an obstruction? Not good, hope this stays a novelty 😓

  • @RWM07001
    @RWM07001 11 місяців тому +1

    This is an introverts dream. Please bring these back.

  • @19trebor53
    @19trebor53 11 місяців тому

    I remember visiting one of these in NYC as a kid during a school field trip. Quick, easy and the food was good as I recall. Would be a fun way to eat if revived.