The imperative to a connected customer journey

Understanding the customer journey is essential, in any industry and for those selling products or services to consumers or businesses. Providing personalized experiences across all interactions builds critical relationships. But when enterprises potentially have millions of customers, the challenge is how to collect and analyze data and then act on those insights in real-time and in an engaging manner. The multi-channel environment in which businesses operate complicates the task.
Join us for this insightful discussion on how a well-designed solution combines technology and business process transformation to help your clients improve how they manage the customer journey.
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[@speak2act]

great session!