Case Creation Form | Customer Service Management | CSM

#servicenow #csm #servicenowdeveloper
Case Creation Form | Customer Service Management | CSM
In this video, I will describe Case Creation in ServiceNow.
What are the fields in Case and what is the use case for those fields?
We will also talk about the assignment rule and how it works.
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[@jonasappau9555]

Thank you so much for such a great piece

[@SnowExpertRohit]

You're welcome

[@taawishisharma4931]

What are the roles needed for the end users to raise a ticket from portal of csm

[@anushapeddireddi9218]

Keep uploading the series

[@SnowExpertRohit]

Sure! Thanks

[@PeterMorris57]

thanks for this

[@SnowExpertRohit]

You're very welcome

[@shaktiswarupadhalsamanta829]

Where can I find the customer service portal