Fishbone Diagram EXPLAINED - Root Cause Analysis Techniques
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- Опубліковано 29 вер 2024
- The Fishbone Diagram for Root Cause Analysis (RCA) is one of the most essential methods of problem-solving and process improvement. In this tutorial, I'll guide you through performing Root Cause Analysis using this powerful Diagram. A fishbone diagram is also known as the Cause-and-effect diagram and the Ishikawa diagram. Business Analysts often use this diagram as an essential input to a comprehensive business case.
Check out the Business Case Tutorial here: • Business Case Example ...
The first segment explains the foundational principles of Fishbone Diagrams, breaking down the main components of the diagram including the problem, cause categories (major causes), and sub-causes, which includes the discussion of primary causes, secondary causes, and tertiary causes. One aspect of the fishbone diagram that is often a point of contention is deciding the appropriate cause categories. Some common categories include the 8 Ms, which includes Manpower, Machines, Materials, Methods, Management, Measurement, Maintenance, and Mother Nature. There are also the 8 Ps, which involve Product, Place, People, Process, Promotion, Productivity, Price, and Physical Evidence. There there is the 4 Ss, which include Surroundings, Suppliers, Systems, and Skills.
In this video, I also include a detailed fishbone diagram example to illustrate how to use the tool to navigate through the root cause analysis process with root cause analysis techniques such as five whys and brainstorming. Whether you're aiming to refine your RCA capabilities or seeking to elevate your problem-solving, this video is your one-stop destination for practical insights and actionable strategies.
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In this video we will learn about What is a Fishbone Diagram (Ishikawa Diagram)?, not How to create cause-and-effect diagrams, but not The Classic & Reverse Fishbone Diagram | A Whiteboard Training Video, and Fishbone diagrams (Ishikawa diagrams) explained in 2 minutes, but not Fishbone Diagram Explained with Example, or How to Make a Fishbone Diagram (Ishikawa Diagram) - Root Cause Analysis, or Fishbone (Cause & Effect or Ishikawa Diagram), and 5 Why Tips and Tricks from practical experience. Nor will it Cause and Effect Diagram Training Video (aka Fishbone Diagram & Ishikawa Diagram), or Root Cause Analysis Course - 5 Whys and Fishbone Diagram, or What is Fishbone Diagram ?, or How to construct Fishbone or ISHIKAWA or Cause & Effect diagram ?, or The 7 Quality Control (QC) Tools Explained with an Example!, and Fishbone Diagram (Ishikawa): Explained with examples | 6M | 5P | 4S. But we will discuss How to Create Fishbone diagram in PowerPoint : (ISHIKAWA DIAGRAM), and Root Cause Analysis WITH (ACTUAL Example), and What is Root Cause Analysis (RCA)?, and Clarifying the '5 Whys' Problem-Solving Method, or How to Use the 5 Whys Method, or Cause Effect - Cause And Effect-Cause Effect Analysis-Cause And Effect Diagram-Cause & Effect-Cause.
The Fishbone Diagram is often a key input into a Project Business Case. Check out my business case tutorial here: ua-cam.com/video/6di1FDCEfhM/v-deo.html
The information and purpose of this diagram was so helpful. I would like to use it in a presentation on Thursday. I am a student subscriber of your BA program. Do you have an editable diagram available for use?
Glad it was helpful and thanks for being a subscriber! The example I used in the presentation was created with Lucid chart. I hope that helps!
This Fishbone Diagram tutorial is really insightful! The examples made it easy to understand how to identify and categorize root causes. Great job!
Thanks for the feedback! I'm glad you found the content to be insightful.
This is very well structured. Thank you so much for the way you presented this. I do have a questions, are the approaches used to identify the subcauses and prioritizing required or can you choose your own methods?
Thank you. I'm glad you enjoyed the content. As for your question, the approaches that I used are the general approaches according to six sigma, however, there are a number of ways you can generate the causes as as well as determining the priorities. It really depends on the team involved and the level of expertise with certain techniques. Other techniques might be clustering, process mapping, or SWOT.
This is the only fishbone diagram tutorial that makes total sense to me. Now I feel like I can actually run a root cause analysis workshop! Thank you for all the effort you put into these videos 🙏🏼
You're most welcome! I'm glad I was able to present the information in a way that makes sense. I hope the info serves you well.
@@thebadocIt has. I ran my first fishbone diagram workshop and I can't believe I was confident enough to actually facilitate the session. You have no idea the impact your content has had on my career. You are such a blessing. Thank you once again.
Where can I learn more about this for a paper? I need to cite references 😢.
Oh my. Start with The Certified Six Sigma Green Belt Handbook. It talks about Fishbone Digram and Root Cause Analysis pretty in depth.
@@thebadoc Thank you so much
The explanation of the cause categories was super helpful. Thank you so much for this.
You're very welcome! Yes, that's an area if the diagram that often requires further explanation.
This explanation of root cause analysis is really insightful! The way the five whys method is applied to drill down to the underlying issues is super practical. I'm curious though when you identify multiple root causes, how do you prioritize which ones to address first? And how often do you revisit and reassess these causes during a project? Thanks!
You're welcome! When identifying multiple root causes for a problem, it's essential to prioritize them effectively to ensure the most significant issues are addressed first. Some strategies for this might be an impact assessment, cost-benefit analysis, or a dependency analysis. I hope that answers your question.
Absolutely amazing explanation 🎉. It is so clear and concise. Very much appreciated ❤❤❤. Thank you 👏.
You are so welcome! And thank you for that amazing feedback! It's really motivating to know that my efforts are resonating with the audience. I hope the info serves you well.
Thank you so much! Now I fully understand the fishbone and how to use this technique. Thank you so much! it so easy to understand, well explained and incredibly informative. Thank you! More success. Amazing!
You are very welcome and thank you for the kind words! Yes, the Fishbone diagram can seem very daunting as it has many layers, so I'm glad I was able to present the information to you in a consumable way! All the best to you!
This was quite helpful. Thank you
You are very welcome. Glad it was helpful!
Nice one thanks
You're welcome and thanks for watching! I hope the information serves you well!
Best video there is on the fish bone diagram. Thanks.
Excellent! Thank you so much for that feedback and for watching! I hope the information is helpful to you!