The Problem Statement and the "thing that ain't doin' its thang."

Appliance repair technicians: Learn how to form a coherent problem statement to help you successfully troubleshoot appliances.
Learn appliance repair from the experts online at Master Samurai Tech: mastersamurait...

[@asailijhijr]

I totally thought this was software until the example came up. Good general advice, good specific advice.

[@TimNye850]

"Problem Statement: So a customer of mine, really nice later from in the neighborhood, says that sometimes the dishwasher won't start. I'm thinking it's either a board or a UI, what do you all think?" :)

[@asailijhijr]

Does he turn the key? Is he getting a boost?