Just goes to prove that having CS cards mean nothing . I'm a 65 year old bricklayer , I can't get work on site because I refuse to jump through hoops to get cards ..... And you wonder why the brickwork is so bad , the standard has fell through the floor over the last 20 years .
Exactly the same in the meat trade in experience, when I started we had to start at the bottom and very gradually worked up over 5 years,probably just like yourself. Now alot of people are in the job for a month and think they know it all!
It's allways been like this though, 30 years ago a new estate was built in N London on the site of a munitions factory, 2 weeks After resedents moved in the soil in the gardens was found to be radioactive, all fences were removed and all the top soil was changed in the gardens to lower radiation levels enough to be deemed "safe" 😮 sort of puts a few blobs of excess glue into perspective 🤔
@@Dirt-Diggler not just blobs of glue,,sometimes whole gable ends are out 3/4 inches (not dead straight up) Cavities missing,tie ins missing, These are things that should be ""right"".
@@markb1487 oh yes i get it chap 👍 i ment to point out that signing off finished housing had allways involved "back handers" or people simply not doing thier job 😏
Complete layman here who's just come across these videos. Surely documenting this stuff is going to be the only solution to shaking up this clearly corrupt industry. Thanks for filming this nonsense and opening our eyes to what goes on in new build development.
It is a shame you don't show the name of the person that signed them off, they should be named and shamed. Glad to see you are naming the company though, I wouldn't buy a new house, but i would avoid Miller homes even more now.
@@buzx1313 It's never that simple though, the developer could argue whether you had permission to video the faults, trespass is a real thing too. I agree, though, this should never be allowed to happen and it's a failing of government, councils and trade bodies to implement strict controls. But look how our current shower are looking to remove as much regulation as possible...
I've been builder for over 30 years and the sad fact is that all that work is 99% carried out by subcontractors. The industry is obsessed with fast production and large profits which leads to shoddy workmanship, cost cutting and generally poor practices. There is very little supervision of sub contractors work as they are paid on a price system. Meaning they are paid for how much they build or produce. It's a terrible system that's been in place for decades, with very little pride in the job. If tradesmen where employed directly with the related builders then standards would increase dramatically. I'm afraid though it's never going to happen.
@@rabmcleod3508 It all started with the industry encouraging trades to go self-employed from there it was all about money. builders are notorious for holding back monies in retentions from the subcontractors and asking them to reduce their prices. As you say Greed has killed the industry.
My father was a master brick layer , working on many jobs throughout the sixties and seventies, he always bemoaned the use of subbies ( sub contractors) , it’s a cost cutting exercise, that leads to poor quality work, the tender is put out to the lowest price, the workers are paid a fixed price for the job, so they have no time for workmanship, they just rush through it and move on . This is the result!
I am in complete shock. Myself and Partner was going to buy one of these houses at this exact same location. Thank you for doing this video it has totally opened up our minds to think carefully what type of home we do end up buying.
Don't buy a new house! Older houses have had all this shit fixed by people that are living in them, not by people trying to make profit by doing the least work for the most money.
@@m1leswilliams 1930’s. But even then beware of the bricks which for some decades were of poorer quality. Any boom period of building will result in reduced quality, materials, to force productivity. Behind all the new builds you can’t see the warped timbers due to them not being adequately dried as lumber. The skirting in this one, if it’s timber, may just be normal warping in the finished product as supplied to the carpenter. It’s not just the build quality, it’s the materials quality. Most issues shown here are shrinkage. They should have been snagged before handover. If the house isn’t dried out then materials, such as plaster, shrink later. The rest of the faults are bodges to cover ineptitude.
I work on site ,and if any one is going to buy a new build, i advise buying and moving in ,whilst they are still building houses on the site. As the site agent will bend over backwards to sort any issues ( normally ) .After they have moved on you got no chance .
I worked for Persimmon for seven years, and after seeing and hearing about some of the issues the houses had, vowed I would never buy a new build. Unfortunately everyone in the chain, from the site labourer up to the MD, is working to a target that affects what they take home at the end of the month. So Site Managers sign off houses that aren't anywhere near standards, otherwise they won't get the £££. The whole system is rotten.
I bought from Persimmon homes as an investor. WORST MISTAKE ever and i bought 4 new builds. As soon as the sales process is over any issues arise - its your fault. Theres a clear reason why Berkeley and Bellway have such good reputations
I used to work for one of the top 5 house builders in the UK. One of the reasons why I left was because these sort of things were a daily occurrence. An emphasis on speed, cost and less so on quality. Even when bringing these items to the senior managers, they weren’t really bothered “we’ll get customer care (man in a van going around snagging) to sort it out after”. Went back to a smaller family run type builder where we can actually pay attention to the detail and quality. Much happier in myself knowing that we can turn over quality rather than speed built boxes.
Quality and job satisfaction are no longer requisites when building new houses it is all about getting them built and moving them in. You are right, they rely too much on customer care sorting their issues out, making the trades responsible, slowing the build down, and getting the quality to an acceptable level is the only way forward.
I think we need to go down the line of local housing inspectors that are independent from the system that sign off the new builds and refurbishments. Pay them per inspection and fine the builder/developer on a sliding scale for any infractions code or snagging
As a retired ex Private Building Inspector I can vouch for a very poor trades standard in general. Even been to hospitals with Accessible WC's that did not comply, but had been passed by local Building Control. Very rarely had a property where nothing needed to be put right beginning, during or near end of build - absolutely drastic. Also - trying to get the builder to put things right after moving into a new build and under warranty - usually they just wont bother - they've got your money.
This is the problem with inspectors whose only knowledge is book based through college courses. Then their arrogance is bloated through their “training” where they’re being told they’re Gods to form Gits. When trades are rushed through shortened courses to fulfil short term demand standards of work fall. Then these disillusioned trades enter the building inspection sector. It’s a circle of incompetence.
@@brynleytalbot778 My ability with DIY is pretty non existent, I can't even put wallpaper up. But even I know that water flows downhill and if the floor isn't properly sloped to the plughole in a wet room - it'll go anywhere but there.
30 years ago i went to look at a house that someone was moving into in 3 days time. Finish was laughable, but worst of all i could fit my fist between the wall and the staircase trim. No way in the world was it fixed correctly (although it didn't feel loose walking up them) . Also the softwood windows were warped already. Looked at a house 5 years ago that the same builder now building, completely different story, certainly in the one i saw was significantly better. Still things that would annoy me if i was buying like, joints not square/smooth, not all windows sealed underneath, doors not square and why do they use three quarter sized furniture. Put a double bed in some bedrooms and you can't get any other furniture in them. Worst complaint for me is still why build a 5 bed house with a single garage and a lounge that's too small for the number of people who could live in it.
Supervision,....where was it? Yes, there were some crumby builders working on that house, but management at every level know exactly what's going on. The rot goes to the very top.
@@patrickallen1628 We are and that is the problem with the industry it has a lot of inexperienced people in these positions which results in poor supervision and quality.
I have personally been on new build sites like this, every time I visited the site management staff were in their cabins watching Netflix....says it all really!!
A sample of houses are inspected and the whole estate is signed off. The inspector is told which houses to inspect. These are the best build of course. All house should be individually inspected and certified. The independent certification company should be liable to put all defects right. That way they will make sure all houses are built to the same agreed standard.
Dont know where you get your train of thought as all homes have to be inspected by building control to achieve habitation certificate and all homes have to be inspected to achieve warranty CML wether it being supplied by N.H.B.C or other.
@@stuartdarch2966 Maybe you are thinking of social housing. This thread is about new builds not affordable housing. There will have to be an element of social housing in a development but at the other end of the scale there will also be private residential properties and in no way could be called affordable
NHBC guarantees are funded by the building industry so depend on them. It’s not an independent assessor. Show homes are the quality standard built to higher standards to win the contract for the phase. When one has worked in the house building industry one knows that the ethos is to reduce building costs to the lowest level whilst buying land prudently to seal in a profit. The house is like a supermarket loss leader. That’s why I’d never touch a big brand new build.
@@brynleytalbot778 remember that the nhbc are regulated by the FCA. The NHBC do pay premiums back to the builders based on the number of warranty claims over a 15 year period so it’s not in anyone’s interest commercially to build shoddy houses
I've seen so much of this. Sadly young people want new houses and only learn that older properties are more solid, have larger gardens and are more stable when it is too late. I wouldn't touch a "new build".
I lived in a rented Victorian terraced house in Doncaster, in better condition than these new builds. Ceilings were perfect, no cracks, original features including fireplaces and ceiling roses, 3 bedrooms and big garden with solid brick wall at back. Sold for around £120,000 early 2000's- wouldn't buy a bedsit in London these days! (My Rent was £65/week!). Now £125/wk for 1960's one bed flat down South, and that's cheap! Blown concrete being repaired now, plus all landing windows as they're rotten. Nice bill coming for leaseholders...Council built.
As an ex site manager I have to say that I can look myself in the eye and say “ you did a great job” I did it for 30 years and the trades must have been a lot better than this but more importantly I was always out of the office supervising ‘Checking / signing off ect ..You always had an Architect snag prior to handover and my game was to make sure he couldn’t find anything or leave a couple of bits to find which then at handover were completed ✅ The mastic was obviously done by a labourer but I had the benefit of a proper sealant company so there lies the problem here! I just wonder these days does the manager have that many emails and safety meetings that he physically can’t leave the office ? One things for sure ,non of this sub standard work should never have even got to this state even if remedial works are done to rectify it..
Me and you together Ronnie, you can't build houses sat in the site office, site managers have too much paperwork which takes them away from doing what site managers should do. Walk the site, check the safety and work is on the program, and do not accept poor quality. The problem is there is a large number of inexperienced site managers who do not know or have never been shown how to do it properly.
Lots of site management used to be tradesmen but not anymore. A 20ish lad walking around site with his new black hat and boots saying if I catch you again without your glasses on its a red card, Even though it's pissing down and you cannot see a thing. Tells you how much the game is going down hill
Well done for highlighting this mate- it's certainly shattered my misconcept of new builds being more reliable than old builds ( with the building control / planning regulations that are in place to inspect nowadays).
Depends on who the builders are. New builds are by far the best, unless you get them form the larger builders that hire for the job. A dedicated builder team that do more local jobs will make the best houses around today unless you get the cheapest ones you can find. You get what you pay for.
One of the worse things the site manager let's ROOFER'S get away with is using ready mixed mortars from the on site silo,,,,it lasts a few year's before it fails, turn's to sand,then the problems start with all pointing working falling out especially on wet gable's
Very true me and my dad come across that loads. Usually ridges blow off due to be mixed up at the wrong ratio as it's brickes . And goes very Sandy in the ridges . It used to go in the gables to but they got to use dry verge system Now and can't even fit them right too
My brother is a retired roofer. He was working on a conservation area property in the Severn Valley. He was on the top of a large mill and about to start putting the ridge on. A man in a suit and requisite toetector wellies and placcy helmet climbed up alongside him. He told my brother to stop and follow him down - bringing his bucket of mortar with him. On the ground the architect/CoW/conservation officer took samples and then allowed my brother to carry on. He was testing for the correct proportion of cow manure in the mix. No shit!
That mastic is ridiculous - smoothed off with the back of a shovel......no pride in their work, they wouldn't keep their job fives minutes working in the domestic sector - no customer would accept that work !!!!!! SHOCKING !!!!!!!!
I used to deliver staircase to some BIG name companies And when I took my father who has been in the building industry for over 45 years he was speeches!! I PERSONALLY wouldn't TOUCH a new build house EVEN IF IT WAS GIVEN TO ME !!
Wow that's unbelievable,as a bricklayer/builder myself I see lots of bad things on a site and think that the blame should always be on the site Agent. The money people pay for houses these days does not even come close to what there worth with this poor quality. How can this house be even past.
Exactly, how has this house passed, It was a year-end completion and it looks like the NHBC inspector has closed his eyes and issued the CML certificate.
The blame should be first laid at the door of the abysmal workmen that actually carried out the work Then onto the site manager who has probably employed the same clowns time and time again. regards
As long as there's bad tradesman out there there will always be work for the good ones who end up putting it right.. its sad but most general public don't see the faults they are usually blinded by the new house phenomena it's only until someone like this guy who knows a bad job when he sees it is it being flagged Keep up the good work 👏
I'm a Handyman for with over 25 years experience I totally agree. Was unusual when I first started to go to fix problems on new builds. Now 50% of my work comes from houses under 3 years old. Usually customer either comes across new problem or gets fed up waiting for builder to fix. Biggest problem usually plumbing or window seals.
@@andypandy9547 Amazing when it’s push fit these days and a quick neat seam of silicone sealant. Every housing boom focuses on volume to pocket vast profits rather than building to last. And the fools buying this crap boast they’re environmentally friendly. Barratts timber frame build near me, built over three decades ago, still have issues with their windows. New build, old bodges.
I work on new builds have done for 15 years unfortunately! This is probably the worst I have seen to be fair….but all those big house builders are pulling everyone’s pants down, terrible pay for contractors and a sub par product for buyers. But hey the shareholders are raking it in so all good in their eyes🤷♂️
Contrast this with Japan that has a qualified architect who visits a small number of sites, multiple times a week and has a great relationship with the contractors. His job is to make sure the property is built to a high standard, first time. The sites will be immaculately clean and safe throughout the whole build.
I work for small building maintenance company in North Manchester. Deal in rendering, UPVC window frames, glass units and everything else outside the property. These new builds are a goldmine for us for those who want their snagging list done NOW! The biggest one is the sealant around windows and doors, SHOCKING. We've even found front doors with the frames either too big or too small for the doorway, and they've either filled in around the sides with expanding foam and silicone or literally hammered the door frame into position (in the hot weather the frame and door will expand and the door will be hard to open/close). Honestly don't understand the management on these developments. Years ago a foreman would go around cracking heads if they found crap workmanship. Nowadays its just about finishing as fast as possible to make profits.
May I please check if rendering has any benefits I am looking to buy a property that is rendered and was wondering how much is a hassle to keep it in good shape and overall maintenance
I made a living sorting out snags in home built by Persimmons on my estate you would not believe it and they were not cheap houses some half a mil. I got a phone call one night to a shower regulator that had fallen off flooding the bathroom and the home owner had no idea how to turn it off. It turned out the only thing holding the regulator on was a piece of old plaster board jammed behind which eventually rotted away due to a small weep in the wall it was on time before it blew off. I bought one of the homes and found that the electrician has nailed the earth strip on through my main plastic water feed which was plastered in the wall you would not credit the stupidity of the so called tradesman. My whole roof had to be replaced as they put the wrong roof slates on yes the wrong slates???????????
Friends bought a new build on a huge new estate in Bromsgrove some twenty plus years ago, after only a couple of weeks they racked up over twenty issues including leaks, cracks in foundation, a garage door that wouldn’t fully close, gaps around windows and a burning smell from the electrics. Many of their new neighbours had called back the builders to rectify many problems including the excavation and repair of a sewer pipe…. You would need around £390,000 to buy one of these houses today.
I bought a persimmon home 35 years ago, they threatened legal action for final payment, Haa! Pallet embedded in living room floor no kitchen fitted and no bathroom it was a mess when we finally moved in the snagging list was endless. Myself and a neighbour ended up writing to the CEO to point out the problems. It took over 2 years to sort but we won in the end. Never buy new…..
These big house building companies don’t care what the state of the house is when they hand the keys over. Bought a persimmon house in 2015 and had move out for 3 days for the floors to be repaired which isn’t ideal when you have kids. The snagging list was huge and some of the brick work on some of the houses was terrible. People put all their savings and commit financially for years to buy these houses and to be given poorly built house is wrong. Whoever signs these properties off as complete and ready to be handed over should be locked up and the company managers should be held accountable.
Thank you for this, I purposely purchased a repossession flat made in the 90's rather than the newer builds as my first property. I had to gut the place however the walls are sturdy and it wasn't that 'bad'. Now it's a wonderful flat, however these homes will never be right
I’m a tiler on new build sites, quality is appalling! Internal walls are constantly bowed, when we highlight it, we’re just told to ‘do what you can to get over it’…. Management don’t seem to care and this filters down to all the trades. Would never buy a new build and would advise anyone that does, to get a professional snagging company in.👍🏻
How can any so called professional joiner, electrician, plumber, bricklayer etc etc go home feeling satisfied they have done a good job when you see an appaling build like this. The directors should be held responsible.
I wouldn't touch a new build with a barge pole !.... Worked on enough sites where they literally threw them up, how they get away with this is a mystery!...
Would never consider buying a new build in my life! Worked in construction all my life and this is hardly a suprise when you have at best semi skilled workers doing a fully skilled job! No shock that standards are falling so low! But these should never pass inspection 😡 can only make you think the bungs are out in force to get these passed! People paying massive amounts for their dream home.....that turns into a full on nightmare.
As checked by Stevie Wonder. Would you buy anything made in the UK these days? I bought a new home around 25 years ago. A window was obviously in wonky, like 100mm from the edge on the left and 140mm on the right. I pointed it to the guy in charge "don't worry, the windows are fixed in or sealed yet, the window will be straight before it's fixed in". No it wasn't. They had to come back after we moved in and remove the window, which damaged it and all the surrounding plaster so a complete mess in the kitchen. No pride in work these days.
I wouldn't buy a new build for any amount of money. All done on the cheap. I have a lovely spacious 3br home built 150 odd yrs ago and it is well built, sound!
As an electrician who used to work on newbuilds, this is entirely caused by capitalist greed. The main contractor subcontracts to other companies who then subcontract down a chain that can be upto 5 links long, with each company keeping any profit for themselves. By the time it gets to the actual workers, they're often on zero hour contracts, underpaid, and have huge pressures on them. They can't be held accountable because it's impossible to track who does what and nobody cares about the finish of their work as they just want to go home asap. I absolutely hated working new builds. The people on site combined probably had the intelligence of a 3 year old, and the amount of bullying and stress was unbelievable. I'd absolutely never buy a new house. These are just the snags you can see. There will be much worse hidden!
A law unto themselves. Housing is a license to print money - little concern regarding the final quality as they’ll get their money either way. Disgusting. Depressing state of affairs.
Building standards in this country are awful. I have just moved in to a 10 yr old new build and the standards and finishes are awful. uneven walls, poor tiling etc. This happens because the cats at the top are super greedy and we, the people of uk, just put up and shut up. The houses are small, on small plots, sod all parking, small gardens etc. We get shit for our money in this country. I cant even use my loft because its a cross beamed mess. The light weight timber frame can't take my weight (12 st) as i went up once and now have crack lines in the ceiling where the beams were obviously under pressure. We deserve more for our money - larger houses, better made!!
I had a builder here in Australia who was still going for 32 weeks on a 14 week job when I finally sacked him. As each of the trades arrived he took great delight in telling me how bad they were at their jobs. I'll give him credit for telling the truth though - they were terrible at their jobs. At night you can see every nail on the ceiling and I can put a straight edge on one hump on the ceiling and rock it like a see-saw. The painters were alcoholics who would work half a day and then piss off down the pub. When they left I pointed out that I could still see the joins in the plaster on the ceiling and they told me that if I found anything they missed they left me what was left of the paint so I could re-do it. Turns out he employs reprobates, drunks and old tradesmen who were well and truly past their use-by date and any tradesmen who were good at their job he didn't pay. The company who made the windows didn't get paid either. He was also one of the dumbest people I've ever met and had tantrums like a five year old if you told him to fix something.
The problem with these houses is these national house builders is they set the price for the tradesmen so everything is just thrown in and they still get paid there's nobody checking the standard of work 🔨
I agree, national house builders continually ask their subcontractors to cut their prices, so what does the subcontractor do but try to cut corners to make their money. It is up to site managers to demand a good standard of work and not accept substandard work from any trade.
@@LivelyProfessionalServices I'd personally like to see an independent government regulatory commission of some description and a strong union but union rate is less than 13 pound an hour and most lads are on double that on price and are regularly told by site managers to just make it work 🤦♂️🔨
ive worked on new housing for 35 years and the standards now are the worst ive seen all trades worry about now is how long it takes every house should be independently checked before any money changes hands
I know a few old school tradesmen. A plasterer, a brickie and a chippie; they all say the same: very few of the new "tradesmen" have had genuine apprenticeships. The brickie I know tells me the new ones are "chucker-uppers" but certainly not brickies. The chippie calls the new ones "woodbutchers" who are quite skilled with a Stanley Steelmaster hand axe. The plasterer just shakes his head. I'm retired and I can't afford to even look at a new build, so I just sit back and watch.
lol as an 18 year old that plans to jump on the property market in the next 5 or more years I will never touch a new build. Not worth it. Absolutely shocking.
It’s quite simple , it should be set in law that all house builders have 30 to 40 % of selling price held back from them and held by a totally independent authority until all issues are sorted for the buyers .should make them kick the backsides of the so-called tradesmen that do such trash work. I hear the builders say , We can’t get good tradesmen any more , I say , you have no right to build houses then .
Surely with a recessed meter box in a new house, the outer leaf would be built with a hole in for the box, or the box would be built in as the wall is being built. But in order for the brickwork to be damaged like that, they've clearly chiselled it out afterwards, almost like it was an afterthought.
a 5yr old could squeeze caulking or silicon out a gun and make it look tidy, so i expect this was done on purpose to make people look closer at everything else!
I don’t know much about how these houses are built in the UK, but how are these actually “signed off” if you want as fit homes? Is it done via the property builder? Or a separate party? 😅sorry to sound so stupid!
If you get a good site agent with a conscience who comes out the office and checks work you generally get a half decent house. I worked as a decorator on site for 20 years and this did happen now and again. You would get a 100% ready house with lighting and heating to yourself for X amount of days. You stood half a chance of doing a good job with minimal snagging after other trades .Unfortunately this was not the norm and many houses ended up like the one in the video. Customers expect high standards these days which I don't blame them the cost of a new home is so high
I'm a painter decorator for over 40 years. This is not new to me, I see it all the time. Sometimes the workmanship is so bad It could be described as 'criminal' without any exaggeration. I stopped doing new work in the mid noughtys, because almost every trade having to come back time and time again to correct work. Builders thinking I could work for free constantly touching in poor workmanship. The answer must be completely independent inspectors and surveyors and a system with the powers to come down hard on some of these terrible building companies who hide behind Limited Liability.
I agree with you, painters are given poor house sand expected to turn out a quality job with no lighting, heating, and normally a dirty house to work in. There is no way you can get a good house under these circumstances.
That's really bad like ... I've seen some bad houses over the years but the company we contract too in Scotland are legit . The houses we build are too a really good standard on my site . I'm not saying every site is the same but the houses were building I'd liv in myself.
I had a TW new build that was great with very few problems. Sold it after five tears and made a a decent margin. I just do not beleive that all new builds are like the lemon you showed here
I have to ask some questions here as it’s not clear, At what stage are you looking at these? Have the keys been handed over to the customer at this point? Is it before CML or after? Not all house builders are the same, I would say there is more good than bad however sites like this one bring the rest down with them.
This has been going on for years.Our Barrat home is now 37 years.Our garden was a mess not dissimilar to this one A lot of hard work to get it tidy.The plumbing was poor radiators not heating up many valves shut.We put double glazing in and pato doors.The brickwork and roof are sound.What you just shown is an embarrassement. We had to fight for an extra drain in the street,Barratt didn't want to know and blamed the council.Good job they put the drain in because years later after the massive flooding in Yorkshire we woulld have been under water.We only just got away with it our cul de sac is slightly elevated so water did run down away from our house.Where are the inspectors surely this hasn't been passed?
I bought a new home from Miller. Awful! After care is shocking. The honestly don’t care. Don’t buy from them. They will not fix any problems. They will drag the process out so you don’t want to deal with. This video is exactly what anyone want to buy a new build needs to see!!
It's just angry to watch this. As a new home owner in 2014 with a Stewart Milne home I had issues, not as bad as this but love how Stewart Milne just are not interested to help you once they have your money. The amount of money you spend and the work is just terrible. Also Stewart Milne didn't ask if we wanted to purchase the land when buying the house and then 2 years later we get a letter saying your land has been sold to Homeground. What the F, they just sold it and didn't give us home owners the chance to purchase it, resulting in high ground rental costs and if we want any work doing on the house we have to pay loads for it
Bought a Cala Home in 2019, exact same issues, poor old customer service foreman got so sick of dealing with all the complaining customers, and the repairs again not being done properly, that he couldn’t take it anymore and handed his notice in. The drive by the government to build all these new homes, the house building companies wanting to maximise their profit and the use of barely minimum standard tradesmen, this is the result. Their needs to be an inquiry into what’s going on, because in years to come, owners of these new builds, are probably going to have all manner of major issues.
I fully agree with you Paul, the government needs to step in and fully regulate the house building industry, it's not just about numbers. People are pouring their life savings into a new house, and the standards are just not acceptable.
I have worked on various new build sites and they are all similar, very poor standards. And it's all down to the builders, the only person allowed to make money are the builders, they screw the contractors down on price and also get a rebate from all the manufactures they specify, that's the big builders.
They obviously have no form of stage QA or control and NHBC must be turning a blind eye. This is typical where slip shod Builders who are not inspecting through each stage of the build process, for signing off each stage, with a pre inspection snagging regime. The mastic work has definitely been applied with a catapult.
Given that a lot of these deficiencies are visable from the outside , why does anyone purchase these homes?, and what's with the ABS stack on the outside?
Exactly why I'd never buy a new build house. All houses are crammed together, box rooms and the overall work performed isn't up to a high standard. Shocking.
So the question is, who is held accountable for this and what actually happens as a result of the inspection? Snagging list with sub standard repairs? In these situations, assuming the structure of house is okay i would expect them to completely rip it out and start again. If the structure of the house is bad, knock it down and start again.
@@JD-env1 Most builders rectify defects within 14 days unless they have to order replacement such as kitchen unit doors, etc, which take a little longer.
As a joiner who has worked for fifty years at the trade we seen the demise of quality in house building way back in the eighties now who was in charge politically and yes not just that too🏴
What a bloody mess !!! and why does nobody from the company check the work is up to standard ?? especially the gas vent !!! its all about profit before everything else
This is hard to watch. No f##ks given on new builds. I've personally worked on many sites doing electrical work. I've seen many things that I'm shocked with. I've even seen one been signed off before and the site manager saying that something was really wrong with the building... but said "well csnt do much about it now.."
What they don’t tell you is that for every 3 Homes all these Companies build..2 of those houses are pure profit back to the Building Home Company ! Hence the fact they are just thrown up at an alarmingly fast rate these days.Just shocking.
Unsuspecting people buy on the basis of viewing the show home where faults have been glossed over, or covered in wallpaper and fitted carpet. The builders call these faults 'snags' and promise to put them right but then will only do a cosmetic cover-up. People are so pleased to get the keys to their new home they overlook the shoddy build quality until the house starts to fall apart at the seams, but then it is too late. The houses are intended for a lifespan of max 100 years. They also sometimes tell customers they will get an unrestricted countryside view from their new house. Then start building another row of houses blocking the view. It is difficult to sell a lived-in new build house when people can buy an un-lived in one nearby.
If that’s what you can see just imagine what’s hidden
That's just what i was thinking
I've always wanted a house with a garden like the somme
Most are levelleed and turfed and have a small slabbed patio usually
Lol ...
Just goes to prove that having CS cards mean nothing . I'm a 65 year old bricklayer , I can't get work on site because I refuse to jump through hoops to get cards ..... And you wonder why the brickwork is so bad , the standard has fell through the floor over the last 20 years .
Exactly the same in the meat trade in experience, when I started we had to start at the bottom and very gradually worked up over 5 years,probably just like yourself. Now alot of people are in the job for a month and think they know it all!
I have heard that you have to jump through hoops to gain this new certificate so you are not alone.
I am a Landscape gardener and this is the "norm " for new house builds.
I can name half a dozen ""big"" house builders that are shamefully inadequate.
And with CEOs getting £100 million bonuses !!!
I think you should name and shame!
It's allways been like this though, 30 years ago a new estate was built in N London on the site of a munitions factory, 2 weeks After resedents moved in the soil in the gardens was found to be radioactive, all fences were removed and all the top soil was changed in the gardens to lower radiation levels enough to be deemed "safe" 😮 sort of puts a few blobs of excess glue into perspective 🤔
@@Dirt-Diggler not just blobs of glue,,sometimes whole gable ends are out 3/4 inches (not dead straight up)
Cavities missing,tie ins missing,
These are things that should be ""right"".
@@markb1487 oh yes i get it chap 👍 i ment to point out that signing off finished housing had allways involved "back handers" or people simply not
doing thier job 😏
Complete layman here who's just come across these videos. Surely documenting this stuff is going to be the only solution to shaking up this clearly corrupt industry. Thanks for filming this nonsense and opening our eyes to what goes on in new build development.
It is a shame you don't show the name of the person that signed them off, they should be named and shamed. Glad to see you are naming the company though, I wouldn't buy a new house, but i would avoid Miller homes even more now.
very tricky to name and shame publicly without attracting legal repercussions
@@JohnnyMotel99 not really as no false facts its these cowboys who nees to be in the dock
@@JohnnyMotel99 if it's true then you can say so..
@@buzx1313 It's never that simple though, the developer could argue whether you had permission to video the faults, trespass is a real thing too. I agree, though, this should never be allowed to happen and it's a failing of government, councils and trade bodies to implement strict controls. But look how our current shower are looking to remove as much regulation as possible...
I've been builder for over 30 years and the sad fact is that all that work is 99% carried out by subcontractors.
The industry is obsessed with fast production and large profits which leads to shoddy workmanship, cost cutting and generally poor practices.
There is very little supervision of sub contractors work as they are paid on a price system. Meaning they are paid for how much they build or produce. It's a terrible system that's been in place for decades, with very little pride in the job.
If tradesmen where employed directly with the related builders then standards would increase dramatically.
I'm afraid though it's never going to happen.
Built to a price, not a standard!
All industries are the same these days. All out to make quick cash for low quality work.
Your spot on Scott, there is no supervision, and trades are allowed to get away with such poor quality and standards.
@@rabmcleod3508 It all started with the industry encouraging trades to go self-employed from there it was all about money. builders are notorious for holding back monies in retentions from the subcontractors and asking them to reduce their prices. As you say Greed has killed the industry.
My father was a master brick layer , working on many jobs throughout the sixties and seventies, he always bemoaned the use of subbies ( sub contractors) , it’s a cost cutting exercise, that leads to poor quality work, the tender is put out to the lowest price, the workers are paid a fixed price for the job, so they have no time for workmanship, they just rush through it and move on .
This is the result!
I am in complete shock. Myself and Partner was going to buy one of these houses at this exact same location. Thank you for doing this video it has totally opened up our minds to think carefully what type of home we do end up buying.
Don't buy a new house! Older houses have had all this shit fixed by people that are living in them, not by people trying to make profit by doing the least work for the most money.
do not buy a new build they are crap also small. I would recommend something built in the 30s.
@@newt7705 1830's?
@@m1leswilliams The 1430’s. Some of them are still standing. Miller Homes… not so much.
@@m1leswilliams 1930’s. But even then beware of the bricks which for some decades were of poorer quality. Any boom period of building will result in reduced quality, materials, to force productivity. Behind all the new builds you can’t see the warped timbers due to them not being adequately dried as lumber. The skirting in this one, if it’s timber, may just be normal warping in the finished product as supplied to the carpenter. It’s not just the build quality, it’s the materials quality. Most issues shown here are shrinkage. They should have been snagged before handover. If the house isn’t dried out then materials, such as plaster, shrink later. The rest of the faults are bodges to cover ineptitude.
I work on site ,and if any one is going to buy a new build, i advise buying and moving in ,whilst they are still building houses on the site. As the site agent will bend over backwards to sort any issues ( normally ) .After they have moved on you got no chance .
Unbelievable. They’re probably sat in a pub thinking they deserve a pint after a hard day of botching
I worked for Persimmon for seven years, and after seeing and hearing about some of the issues the houses had, vowed I would never buy a new build.
Unfortunately everyone in the chain, from the site labourer up to the MD, is working to a target that affects what they take home at the end of the month. So Site Managers sign off houses that aren't anywhere near standards, otherwise they won't get the £££.
The whole system is rotten.
I bought from Persimmon homes as an investor. WORST MISTAKE ever and i bought 4 new builds. As soon as the sales process is over any issues arise - its your fault. Theres a clear reason why Berkeley and Bellway have such good reputations
I used to work for one of the top 5 house builders in the UK. One of the reasons why I left was because these sort of things were a daily occurrence. An emphasis on speed, cost and less so on quality. Even when bringing these items to the senior managers, they weren’t really bothered “we’ll get customer care (man in a van going around snagging) to sort it out after”. Went back to a smaller family run type builder where we can actually pay attention to the detail and quality.
Much happier in myself knowing that we can turn over quality rather than speed built boxes.
Quality and job satisfaction are no longer requisites when building new houses it is all about getting them built and moving them in. You are right, they rely too much on customer care sorting their issues out, making the trades responsible, slowing the build down, and getting the quality to an acceptable level is the only way forward.
I think we need to go down the line of local housing inspectors that are independent from the system that sign off the new builds and refurbishments. Pay them per inspection and fine the builder/developer on a sliding scale for any infractions code or snagging
As a retired ex Private Building Inspector I can vouch for a very poor trades standard in general. Even been to hospitals with Accessible WC's that did not comply, but had been passed by local Building Control. Very rarely had a property where nothing needed to be put right beginning, during or near end of build - absolutely drastic. Also - trying to get the builder to put things right after moving into a new build and under warranty - usually they just wont bother - they've got your money.
Ah wet rooms that flood back onto the ward bays because no-one thinks which way the water needs to run to the plughole.
This is the problem with inspectors whose only knowledge is book based through college courses. Then their arrogance is bloated through their “training” where they’re being told they’re Gods to form Gits. When trades are rushed through shortened courses to fulfil short term demand standards of work fall. Then these disillusioned trades enter the building inspection sector. It’s a circle of incompetence.
@@brynleytalbot778 My ability with DIY is pretty non existent, I can't even put wallpaper up. But even I know that water flows downhill and if the floor isn't properly sloped to the plughole in a wet room - it'll go anywhere but there.
30 years ago i went to look at a house that someone was moving into in 3 days time. Finish was laughable, but worst of all i could fit my fist between the wall and the staircase trim. No way in the world was it fixed correctly (although it didn't feel loose walking up them) . Also the softwood windows were warped already. Looked at a house 5 years ago that the same builder now building, completely different story, certainly in the one i saw was significantly better. Still things that would annoy me if i was buying like, joints not square/smooth, not all windows sealed underneath, doors not square and why do they use three quarter sized furniture. Put a double bed in some bedrooms and you can't get any other furniture in them. Worst complaint for me is still why build a 5 bed house with a single garage and a lounge that's too small for the number of people who could live in it.
Thanks for publicising these. Miller homes should be held accountable.
Yes, they should, when the miller Family was in charge heads would have rolled for the state of their houses.
Supervision,....where was it?
Yes, there were some crumby builders working on that house, but management at every level know exactly what's going on. The rot goes to the very top.
Absolutely, don't just use the site manager as a scapegoat start at the top first, the directors should be ashamed.
@@patrickallen1628 We are and that is the problem with the industry it has a lot of inexperienced people in these positions which results in poor supervision and quality.
I have personally been on new build sites like this, every time I visited the site management staff were in their cabins watching Netflix....says it all really!!
A sample of houses are inspected and the whole estate is signed off. The inspector is told which houses to inspect. These are the best build of course. All house should be individually inspected and certified. The independent certification company should be liable to put all defects right. That way they will make sure all houses are built to the same agreed standard.
Couldn’t agree more with you affordable Homes only affordable because there rubbish
Dont know where you get your train of thought as all homes have to be inspected by building control to achieve habitation certificate and all homes have to be inspected to achieve warranty CML wether it being supplied by N.H.B.C or other.
@@stuartdarch2966 Maybe you are thinking of social housing. This thread is about new builds not affordable housing. There will have to be an element of social housing in a development but at the other end of the scale there will also be private residential properties and in no way could be called affordable
NHBC guarantees are funded by the building industry so depend on them. It’s not an independent assessor. Show homes are the quality standard built to higher standards to win the contract for the phase. When one has worked in the house building industry one knows that the ethos is to reduce building costs to the lowest level whilst buying land prudently to seal in a profit. The house is like a supermarket loss leader. That’s why I’d never touch a big brand new build.
@@brynleytalbot778 remember that the nhbc are regulated by the FCA. The NHBC do pay premiums back to the builders based on the number of warranty claims over a 15 year period so it’s not in anyone’s interest commercially to build shoddy houses
I've seen so much of this. Sadly young people want new houses and only learn that older properties are more solid, have larger gardens and are more stable when it is too late. I wouldn't touch a "new build".
Some dodgy building went on back in the day aswel
@@jonjonesongasstationdickpi6179 yeah but now it's the norm
I lived in a rented Victorian terraced house in Doncaster, in better condition than these new builds. Ceilings were perfect, no cracks, original features including fireplaces and ceiling roses, 3 bedrooms and big garden with solid brick wall at back. Sold for around £120,000 early 2000's- wouldn't buy a bedsit in London these days! (My Rent was £65/week!). Now £125/wk for 1960's one bed flat down South, and that's cheap! Blown concrete being repaired now, plus all landing windows as they're rotten. Nice bill coming for leaseholders...Council built.
As an ex site manager I have to say that I can look myself in the eye and say “ you did a great job” I did it for 30 years and the trades must have been a lot better than this but more importantly I was always out of the office supervising ‘Checking / signing off ect ..You always had an Architect snag prior to handover and my game was to make sure he couldn’t find anything or leave a couple of bits to find which then at handover were completed ✅ The mastic was obviously done by a labourer but I had the benefit of a proper sealant company so there lies the problem here! I just wonder these days does the manager have that many emails and safety meetings that he physically can’t leave the office ? One things for sure ,non of this sub standard work should never have even got to this state even if remedial works are done to rectify it..
Me and you together Ronnie, you can't build houses sat in the site office, site managers have too much paperwork which takes them away from doing what site managers should do. Walk the site, check the safety and work is on the program, and do not accept poor quality. The problem is there is a large number of inexperienced site managers who do not know or have never been shown how to do it properly.
It's as if they check one house on the row and sign all of them as good to go. Job done.
So was I ,and your arse wouldn’t have touched the ground if you left work like that .
Lots of site management used to be tradesmen but not anymore. A 20ish lad walking around site with his new black hat and boots saying if I catch you again without your glasses on its a red card, Even though it's pissing down and you cannot see a thing. Tells you how much the game is going down hill
Well done for highlighting this mate- it's certainly shattered my misconcept of new builds being more reliable than old builds ( with the building control / planning regulations that are in place to inspect nowadays).
Depends on who the builders are. New builds are by far the best, unless you get them form the larger builders that hire for the job. A dedicated builder team that do more local jobs will make the best houses around today unless you get the cheapest ones you can find. You get what you pay for.
One of the worse things the site manager let's ROOFER'S get away with is using ready mixed mortars from the on site silo,,,,it lasts a few year's before it fails, turn's to sand,then the problems start with all pointing working falling out especially on wet gable's
Very true me and my dad come across that loads. Usually ridges blow off due to be mixed up at the wrong ratio as it's brickes . And goes very Sandy in the ridges . It used to go in the gables to but they got to use dry verge system Now and can't even fit them right too
My brother is a retired roofer. He was working on a conservation area property in the Severn Valley. He was on the top of a large mill and about to start putting the ridge on. A man in a suit and requisite toetector wellies and placcy helmet climbed up alongside him. He told my brother to stop and follow him down - bringing his bucket of mortar with him. On the ground the architect/CoW/conservation officer took samples and then allowed my brother to carry on. He was testing for the correct proportion of cow manure in the mix. No shit!
That mastic is ridiculous - smoothed off with the back of a shovel......no pride in their work, they wouldn't keep their job fives minutes working in the domestic sector - no customer would accept that work !!!!!! SHOCKING !!!!!!!!
I fully agree with you, not sure how this is ever acceptable absolute disgrace.
I used to deliver staircase to some BIG name companies
And when I took my father who has been in the building industry for over 45 years he was speeches!!
I PERSONALLY wouldn't TOUCH a new build house EVEN IF IT WAS GIVEN TO ME !!
Wow that's unbelievable,as a bricklayer/builder myself I see lots of bad things on a site and think that the blame should always be on the site Agent.
The money people pay for houses these days does not even come close to what there worth with this poor quality.
How can this house be even past.
Exactly, how has this house passed, It was a year-end completion and it looks like the NHBC inspector has closed his eyes and issued the CML certificate.
The blame should be first laid at the door of the abysmal workmen that actually carried out the work Then onto the site manager who has probably employed the same clowns time and time again. regards
@@garyc5483 I fully agree with you, Gary.
As long as there's bad tradesman out there there will always be work for the good ones who end up putting it right.. its sad but most general public don't see the faults they are usually blinded by the new house phenomena it's only until someone like this guy who knows a bad job when he sees it is it being flagged
Keep up the good work 👏
Hi Darren, thank's for your comment, glad you are liking the videos.
I'm a Handyman for with over 25 years experience I totally agree. Was unusual when I first started to go to fix problems on new builds. Now 50% of my work comes from houses under 3 years old. Usually customer either comes across new problem or gets fed up waiting for builder to fix. Biggest problem usually plumbing or window seals.
@@andypandy9547 Amazing when it’s push fit these days and a quick neat seam of silicone sealant. Every housing boom focuses on volume to pocket vast profits rather than building to last. And the fools buying this crap boast they’re environmentally friendly. Barratts timber frame build near me, built over three decades ago, still have issues with their windows. New build, old bodges.
I work on new builds have done for 15 years unfortunately! This is probably the worst I have seen to be fair….but all those big house builders are pulling everyone’s pants down, terrible pay for contractors and a sub par product for buyers. But hey the shareholders are raking it in so all good in their eyes🤷♂️
Contrast this with Japan that has a qualified architect who visits a small number of sites, multiple times a week and has a great relationship with the contractors. His job is to make sure the property is built to a high standard, first time. The sites will be immaculately clean and safe throughout the whole build.
I work for small building maintenance company in North Manchester. Deal in rendering, UPVC window frames, glass units and everything else outside the property. These new builds are a goldmine for us for those who want their snagging list done NOW! The biggest one is the sealant around windows and doors, SHOCKING. We've even found front doors with the frames either too big or too small for the doorway, and they've either filled in around the sides with expanding foam and silicone or literally hammered the door frame into position (in the hot weather the frame and door will expand and the door will be hard to open/close). Honestly don't understand the management on these developments. Years ago a foreman would go around cracking heads if they found crap workmanship. Nowadays its just about finishing as fast as possible to make profits.
May I please check if rendering has any benefits I am looking to buy a property that is rendered and was wondering how much is a hassle to keep it in good shape and overall maintenance
Wow, most beginner DIYers could do a better job than a lot of that.
I made a living sorting out snags in home built by Persimmons on my estate you would not believe it and they were not cheap houses some half a mil. I got a phone call one night to a shower regulator that had fallen off flooding the bathroom and the home owner had no idea how to turn it off. It turned out the only thing holding the regulator on was a piece of old plaster board jammed behind which eventually rotted away due to a small weep in the wall it was on time before it blew off. I bought one of the homes and found that the electrician has nailed the earth strip on through my main plastic water feed which was plastered in the wall you would not credit the stupidity of the so called tradesman. My whole roof had to be replaced as they put the wrong roof slates on yes the wrong slates???????????
Wait when you buy a new house......your not allowed to look at it before you pay?
Friends bought a new build on a huge new estate in Bromsgrove some twenty plus years ago, after only a couple of weeks they racked up over twenty issues including leaks, cracks in foundation, a garage door that wouldn’t fully close, gaps around windows and a burning smell from the electrics. Many of their new neighbours had called back the builders to rectify many problems including the excavation and repair of a sewer pipe…. You would need around £390,000 to buy one of these houses today.
Hold on. Isn’t there an official sign off by the local council with an occupancy permit? How is this passing any official inspection?
Funny hand shake????
Council is a byword for backhanded, bung taking thieving corrupt bastards!
I bought a persimmon home 35 years ago, they threatened legal action for final payment, Haa! Pallet embedded in living room floor no kitchen fitted and no bathroom it was a mess when we finally moved in the snagging list was endless. Myself and a neighbour ended up writing to the CEO to point out the problems. It took over 2 years to sort but we won in the end. Never buy new…..
These big house building companies don’t care what the state of the house is when they hand the keys over. Bought a persimmon house in 2015 and had move out for 3 days for the floors to be repaired which isn’t ideal when you have kids. The snagging list was huge and some of the brick work on some of the houses was terrible. People put all their savings and commit financially for years to buy these houses and to be given poorly built house is wrong. Whoever signs these properties off as complete and ready to be handed over should be locked up and the company managers should be held accountable.
Sorry to hear about your bad experience with Persimmon, I agree senior managers should be held accountable.
Thank you for this, I purposely purchased a repossession flat made in the 90's rather than the newer builds as my first property. I had to gut the place however the walls are sturdy and it wasn't that 'bad'.
Now it's a wonderful flat, however these homes will never be right
I’m a tiler on new build sites, quality is appalling! Internal walls are constantly bowed, when we highlight it, we’re just told to ‘do what you can to get over it’….
Management don’t seem to care and this filters down to all the trades.
Would never buy a new build and would advise anyone that does, to get a professional snagging company in.👍🏻
How can any so called professional joiner, electrician, plumber, bricklayer etc etc go home feeling satisfied they have done a good job when you see an appaling build like this. The directors should be held responsible.
I wouldn't touch a new build with a barge pole !.... Worked on enough sites where they literally threw them up, how they get away with this is a mystery!...
Would never consider buying a new build in my life! Worked in construction all my life and this is hardly a suprise when you have at best semi skilled workers doing a fully skilled job! No shock that standards are falling so low! But these should never pass inspection 😡 can only make you think the bungs are out in force to get these passed! People paying massive amounts for their dream home.....that turns into a full on nightmare.
As checked by Stevie Wonder. Would you buy anything made in the UK these days? I bought a new home around 25 years ago. A window was obviously in wonky, like 100mm from the edge on the left and 140mm on the right. I pointed it to the guy in charge "don't worry, the windows are fixed in or sealed yet, the window will be straight before it's fixed in". No it wasn't. They had to come back after we moved in and remove the window, which damaged it and all the surrounding plaster so a complete mess in the kitchen. No pride in work these days.
My daughter bought a Persimmons homes that was a disgrace!
Love these videos. Sadly site managers are never held to account as by this point they already have your money and couldn’t care less.
Thanks, Alan, I fully agrre.
I wouldn't buy a new build for any amount of money. All done on the cheap. I have a lovely spacious 3br home built 150 odd yrs ago and it is well built, sound!
Holy s**t, i will not and never will buy a brand new house in the UK. There’s a very good reason why these new housing estates go up so quickly
As an electrician who used to work on newbuilds, this is entirely caused by capitalist greed. The main contractor subcontracts to other companies who then subcontract down a chain that can be upto 5 links long, with each company keeping any profit for themselves. By the time it gets to the actual workers, they're often on zero hour contracts, underpaid, and have huge pressures on them. They can't be held accountable because it's impossible to track who does what and nobody cares about the finish of their work as they just want to go home asap.
I absolutely hated working new builds. The people on site combined probably had the intelligence of a 3 year old, and the amount of bullying and stress was unbelievable.
I'd absolutely never buy a new house. These are just the snags you can see. There will be much worse hidden!
A law unto themselves. Housing is a license to print money - little concern regarding the final quality as they’ll get their money either way. Disgusting. Depressing state of affairs.
Building standards in this country are awful. I have just moved in to a 10 yr old new build and the standards and finishes are awful. uneven walls, poor tiling etc. This happens because the cats at the top are super greedy and we, the people of uk, just put up and shut up. The houses are small, on small plots, sod all parking, small gardens etc. We get shit for our money in this country. I cant even use my loft because its a cross beamed mess. The light weight timber frame can't take my weight (12 st) as i went up once and now have crack lines in the ceiling where the beams were obviously under pressure. We deserve more for our money - larger houses, better made!!
why are all bricks chibbed or badly mottled??
I had a builder here in Australia who was still going for 32 weeks on a 14 week job when I finally sacked him.
As each of the trades arrived he took great delight in telling me how bad they were at their jobs. I'll give him credit for telling the truth though - they were terrible at their jobs.
At night you can see every nail on the ceiling and I can put a straight edge on one hump on the ceiling and rock it like a see-saw.
The painters were alcoholics who would work half a day and then piss off down the pub. When they left I pointed out that I could still see the joins in the plaster on the ceiling and they told me that if I found anything they missed they left me what was left of the paint so I could re-do it.
Turns out he employs reprobates, drunks and old tradesmen who were well and truly past their use-by date and any tradesmen who were good at their job he didn't pay. The company who made the windows didn't get paid either.
He was also one of the dumbest people I've ever met and had tantrums like a five year old if you told him to fix something.
The problem with these houses is these national house builders is they set the price for the tradesmen so everything is just thrown in and they still get paid there's nobody checking the standard of work 🔨
I agree, national house builders continually ask their subcontractors to cut their prices, so what does the subcontractor do but try to cut corners to make their money. It is up to site managers to demand a good standard of work and not accept substandard work from any trade.
@@LivelyProfessionalServices I'd personally like to see an independent government regulatory commission of some description and a strong union but union rate is less than 13 pound an hour and most lads are on double that on price and are regularly told by site managers to just make it work 🤦♂️🔨
Problem is this has become normal. Glad to see you named the developer
ive worked on new housing for 35 years and the standards now are the worst ive seen all trades worry about now is how long it takes every house should be independently checked before any money changes hands
I know a few old school tradesmen. A plasterer, a brickie and a chippie; they all say the same: very few of the new "tradesmen" have had genuine apprenticeships. The brickie I know tells me the new ones are "chucker-uppers" but certainly not brickies. The chippie calls the new ones "woodbutchers" who are quite skilled with a Stanley Steelmaster hand axe. The plasterer just shakes his head. I'm retired and I can't afford to even look at a new build, so I just sit back and watch.
lol as an 18 year old that plans to jump on the property market in the next 5 or more years I will never touch a new build. Not worth it. Absolutely shocking.
This is what you get when someone is on price work. No care is taken to ensure quality.
It’s quite simple , it should be set in law that all house builders have 30 to 40 % of selling price held back from them and held by a totally independent authority until all issues are sorted for the buyers .should make them kick the backsides of the so-called tradesmen that do such trash work.
I hear the builders say , We can’t get good tradesmen any more , I say , you have no right to build houses then .
Surely with a recessed meter box in a new house, the outer leaf would be built with a hole in for the box, or the box would be built in as the wall is being built. But in order for the brickwork to be damaged like that, they've clearly chiselled it out afterwards, almost like it was an afterthought.
a 5yr old could squeeze caulking or silicon out a gun and make it look tidy, so i expect this was done on purpose to make people look closer at everything else!
I don’t know much about how these houses are built in the UK, but how are these actually “signed off” if you want as fit homes? Is it done via the property builder? Or a separate party? 😅sorry to sound so stupid!
If you get a good site agent with a conscience who comes out the office and checks work you generally get a half decent house. I worked as a decorator on site for 20 years and this did happen now and again. You would get a 100% ready house with lighting and heating to yourself for X amount of days. You stood half a chance of doing a good job with minimal snagging after other trades .Unfortunately this was not the norm and many houses ended up like the one in the video. Customers expect high standards these days which I don't blame them the cost of a new home is so high
"Who's checking these houses?" Someone with a very thick brown envelope in their back pocket.
I'm a painter decorator for over 40 years. This is not new to me, I see it all the time. Sometimes the workmanship is so bad It could be described as 'criminal' without any exaggeration.
I stopped doing new work in the mid noughtys, because almost every trade having to come back time and time again to correct work. Builders thinking I could work for free constantly touching in poor workmanship.
The answer must be completely independent inspectors and surveyors and a system with the powers to come down hard on some of these terrible building companies who hide behind Limited Liability.
I agree with you, painters are given poor house sand expected to turn out a quality job with no lighting, heating, and normally a dirty house to work in. There is no way you can get a good house under these circumstances.
Wow! As a former surface restoration technician, this video has given me nightmares!
And the stuff you can’t see which could be fundamental foundations soil pipes
That's really bad like ... I've seen some bad houses over the years but the company we contract too in Scotland are legit . The houses we build are too a really good standard on my site . I'm not saying every site is the same but the houses were building I'd liv in myself.
It was bad, however as you say some sites are better than others it all depends on the site manager as to how good your house will be.
I had a TW new build that was great with very few problems. Sold it after five tears and made a a decent margin. I just do not beleive that all new builds are like the lemon you showed here
You have to understand that many builders only employ approximate joiners and finishers
I’ve just bought a miller home - who would I contact to do a check like you do as I’m not knowledgeable?
Thanks!
I have to ask some questions here as it’s not clear,
At what stage are you looking at these? Have the keys been handed over to the customer at this point?
Is it before CML or after?
Not all house builders are the same, I would say there is more good than bad however sites like this one bring the rest down with them.
I was on a Countryside properties site a couple of years ago the security guard was bored so they let him go mad with a silicone gun and a jointer.
This has been going on for years.Our Barrat home is now 37 years.Our garden was a mess not dissimilar to this one A lot of hard work to get it tidy.The plumbing was poor radiators not heating up many valves shut.We put double glazing in and pato doors.The brickwork and roof are sound.What you just shown is an embarrassement. We had to fight for an extra drain in the street,Barratt didn't want to know and blamed the council.Good job they put the drain in because years later after the massive flooding in Yorkshire we woulld have been under water.We only just got away with it our cul de sac is slightly elevated so water did run down away from our house.Where are the inspectors surely this hasn't been passed?
Currently renovating a 70 year old ex council house. Which has its problems and bodges. Non are as bad as this. 🙈
I bought a new home from Miller. Awful! After care is shocking. The honestly don’t care. Don’t buy from them. They will not fix any problems. They will drag the process out so you don’t want to deal with. This video is exactly what anyone want to buy a new build needs to see!!
Hi Peter where did you buy ? I'm looking to buy from them but I am thinking it might not be a wise decision now
this is what I'd expect if I tried to build my own home
It's just angry to watch this. As a new home owner in 2014 with a Stewart Milne home I had issues, not as bad as this but love how Stewart Milne just are not interested to help you once they have your money. The amount of money you spend and the work is just terrible. Also Stewart Milne didn't ask if we wanted to purchase the land when buying the house and then 2 years later we get a letter saying your land has been sold to Homeground. What the F, they just sold it and didn't give us home owners the chance to purchase it, resulting in high ground rental costs and if we want any work doing on the house we have to pay loads for it
looks to me like they only did any work on that house on Friday afternoons.
Bought a Cala Home in 2019, exact same issues, poor old customer service foreman got so sick of dealing with all the complaining customers, and the repairs again not being done properly, that he couldn’t take it anymore and handed his notice in. The drive by the government to build all these new homes, the house building companies wanting to maximise their profit and the use of barely minimum standard tradesmen, this is the result. Their needs to be an inquiry into what’s going on, because in years to come, owners of these new builds, are probably going to have all manner of major issues.
I fully agree with you Paul, the government needs to step in and fully regulate the house building industry, it's not just about numbers. People are pouring their life savings into a new house, and the standards are just not acceptable.
I have worked on various new build sites and they are all similar, very poor standards.
And it's all down to the builders, the only person allowed to make money are the builders, they screw the contractors down on price and also get a rebate from all the manufactures they specify, that's the big builders.
This is everything I expect a new build home to be. My house is over 250 years old and it’s in a much better state than that crap.
Probs bigger as well. You pay for looks (from a distance at that) and not function thesedays
I'd never buy a new house. I have less problems with my 130 year old terraced house near the sea!
They obviously have no form of stage QA or control and NHBC must be turning a blind eye.
This is typical where slip shod Builders who are not inspecting through each stage of the build process, for signing off each stage, with a pre inspection snagging regime.
The mastic work has definitely been applied with a catapult.
At least you can see that the sparkies have fitted the intumescent liners to the sockets, only because it's smeared all over the wall and faceplate
I'm glad you use the name of the developer ✔️
Given that a lot of these deficiencies are visable from the outside , why does anyone purchase these homes?, and what's with the ABS stack on the outside?
It’s a complete disgrace…… end of!!!
The protective film is still on the windows.
Shocking, really Shocking.
Exactly why I'd never buy a new build house. All houses are crammed together, box rooms and the overall work performed isn't up to a high standard. Shocking.
Look like someone has got a big bonus in their back pocket to pass all that crap
So the question is, who is held accountable for this and what actually happens as a result of the inspection? Snagging list with sub standard repairs? In these situations, assuming the structure of house is okay i would expect them to completely rip it out and start again. If the structure of the house is bad, knock it down and start again.
The builder is held accountable to rectify any defects highlighted to them within the first two years as specified under the warranty agreement.
@@LivelyProfessionalServices In reality though how many actually follow through with repairs and in good time?
@@JD-env1 Most builders rectify defects within 14 days unless they have to order replacement such as kitchen unit doors, etc, which take a little longer.
As a joiner who has worked for fifty years at the trade we seen the demise of quality in house building way back in the eighties now who was in charge politically and yes not just that too🏴
Exactly how a "famous" local developer works in our neck of the woods, North Coast Dominican Republic - Shocking!
I don't know it looks a lot warmer where you are so no excuse for shoddy workmanship and standards. Love your videos especially the Christmas one.
@@LivelyProfessionalServices cheers mate
Do these problems get fixed to standard??
Hi Paul, yes the majority of them get fixed to the required standard, however sometimes you have to fight hard with the builder.
@@LivelyProfessionalServices best to avoid new build property
What a bloody mess !!! and why does nobody from the company check the work is up to standard ?? especially the gas vent !!! its all about profit before everything else
has someone actually completed on this? anything the new owner can do?
This is hard to watch. No f##ks given on new builds. I've personally worked on many sites doing electrical work. I've seen many things that I'm shocked with. I've even seen one been signed off before and the site manager saying that something was really wrong with the building... but said "well csnt do much about it now.."
I have a 2 year old house from bellway and I have sockets like that in my living room
What they don’t tell you is that for every 3 Homes all these Companies build..2 of those houses are pure profit back to the Building Home Company ! Hence the fact they are just thrown up at an alarmingly fast rate these days.Just shocking.
Unsuspecting people buy on the basis of viewing the show home where faults have been glossed over, or covered in wallpaper and fitted carpet. The builders call these faults 'snags' and promise to put them right but then will only do a cosmetic cover-up. People are so pleased to get the keys to their new home they overlook the shoddy build quality until the house starts to fall apart at the seams, but then it is too late. The houses are intended for a lifespan of max 100 years. They also sometimes tell customers they will get an unrestricted countryside view from their new house. Then start building another row of houses blocking the view. It is difficult to sell a lived-in new build house when people can buy an un-lived in one nearby.