Inside a call centre on cost of living crisis frontline
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- Опубліковано 21 лип 2022
- Rising prices are of course having a real impact on people already struggling with the cost of living.
The charity, Turn2us, which advises people in financial difficulty, says it's receiving an increasing number of calls for help from those in full-time employment. Among them is a teacher who told Channel 4 News he worries about being able to pay his family's bills and afford petrol each month.
We were invited inside the call centre where the Turn2us helpline operates.
If you've been affected by the issues highlighted in this report, you can access support at channel4.com/support
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the dissociation/gap between those in parliament and the real people in the UK is greater than it has ever been 🙁
Designed by them to be.
Agreed
Same in the USA and I'm sure many other 'developed' countries. sickening 100%
Put there to oversee population control. Robots coming, they want u pliable so can herd u into the cattle cars. Covid showed we are
Yet many of them will still vote for current government
The shame is people have been in a cost of living crisis for many many years it’s only now “news worthy” when people in higher work are struggling, I remember growing up 3 layers of clothes and 2 Quilts because we didn’t have the money for heating, I remember not having the money to feed myself and pay my bills so people would give me odd bits like dry cereal so I had something to eat, it’s not a current crisis it’s an ongoing crisis.
🤗 Been through similar experiences over five decades, the sad fact is the majority of the electorate think poverty is the fault of the poor. Working and relying on welfare to make basic needs makes one a scrounger off the state but employing someone and not paying them enough to make ends meet is just good business acumen and is applauded when really, they are the ones scrounging off the state!
Not just "higher work" but more widespread - it's becoming more newsworthy because it is simply affecting so many people now. Wealth is increasingly concentrated among a very small group of obscenely rich individuals and everyone else is left to fight over the scraps. Latest HBAI report from 2021/2022 indicates 27% of children in the UK are living in poverty (3.9 million).
Well said
@@freko106 Correct 100%.
@@tuvaaq very true
the turn 2 us call centre is doing a vital job god bless them
A job they should not have to do if the government were doing thiers properly
@@Sirlarrythecat 100% there's trillions in the pot, more than enough for all of us...
@@Sirlarrythecat why is it the governments job. Big government causes this.
@@Sirlarrythecat it employs millions of people and contributes billions of dollars to the economy.
@@ejaythereal1 there isn't, they uk government is spending 110% every year of what we get in
As an American, at least you all have this type of call center! This is amazing to me… nothing like this here. People just live in their cars.
What on earth, why?
United Way would be the American equivalent. You can call 211 to get in contact with your local United Way and they can provide referrals to local community resources and social work assistance based on your needs.
not being funny but you lot get 1000 a month or they move you to another state here its just that call center and god bless them cus they doing gods work or we just have to cope and get on with it
@Don't make me laugh the cost of living crisis isn't because of that if that was the case this turmoil would have happened years ago we aren't just seeing the poor struggle no more its mid class
@@rosez4eva You may have to dial 311 if 211 not access in your area.
Sunak is doing his best for the 1%.
Governments are not for the general population. The richest will not be taxed properly, never.
Not under this lunatic self serving lot in power right now. Get rid of them next year and begin to undo the damage as much as is possible in a Brexit `UK`.
As I understand it, the ‘rich’ pay the highest level of taxes and the ‘poor’ pay nothing when you factor in the benefits they get. Without judging anyone, and I have the greatest sympathy with anyone who is struggling, there has never been so much help and assistance in the history of this country for those who are poor. When I was younger and living under many governments including Labour ones, there was virtually no benefits at all. Now there is a raft of benefits to support people in various ways. Also the present government is giving us hundreds of pounds to help pay our energy bills. This is unprecedented and unheard of in the past.
@@petercollins7848 Peter you must have been born prior to the turn of the last century or you are just utterly ignorant. "Virtually no benefits at all" lol
@@petercollins7848 rubbish. Where do you get these facts? Did you know most private schools are registered as charities in the UK to avoid tax. Many "rich" people have "businesses" that avoid tax by paying wages as "loans". The UK is one of the biggest tax havens in the world. Thats why London properties (above £3mil) is so hot...
No one even taxes the huge companies properly, they all do deals with the government!
I left England and Emigrated to Egypt 2 years ago as a British Citizen when nobody would help me during the pandemic after losing my job. The country is absolutely pathetic and I am truly ashamed to be British. Even in a developing poor nation in Africa like where I live now this kind of thing doesn't happen as the people wouldn't stand for it. The government here subsidises food, fuel, electricity, everything we need to live. And in Rip off Britain the prices just go up forever until you starve. Truly awful.
It's literally getting worst
I think we all are to be fair mate
I think “the people wouldn’t stand for it” is the key here. British people have become too timid and passive. It’s time to take back our country. Who’s with me??
@@dw4525 me
@@dw4525 i agree with you
UK is one of the richest countries in the world. This is OUTRAGEOUS!!!!!!
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Borrow from who US and UK are the richest countries in the world they lend money to other countries via the IMF so don't fall for it when u hear to have to borrow it does not make sense they print the dollar and the pound they are big currencies in the world so its comes down to priorities working class and lower income people are not priority on the list that's all simple thing government can do is through taxation help the small man and put pressure on companies to pay decent wages like £13 an hour or so those things could help but not £10 increase on universal credit
Money only lasts so long and you become indebted nation. US debt burden is interest to be paid on about $30 Trillion. Now who owns USA, for that to be. Not good. Improbable possibility riding that storm. Same with UK.
The UK corporate culture works on the principle that the more managers save a company money, the more bonuses they get at the end of the year. Worst business structure ever.
On paper it’s rich but the large chunk of its people have been poor for centuries
It's amazing that with all these people - including working people - struggling to put food on the table, all the Tories talk about in their leadership debates is whether or not to cut taxes for businesses.
You clearly haven't watched one debate
Your savings are worth 10% less due to inflation.
It is businesses that create jobs and wealth for everything. The government have no money, it comes from businesses and individuals paying tax when they have a job. The problem with so many people in this country is that they don’t understand the realities of life. Now there are many who are genuinely in need and in desperate situations through no fault of their own, but on the other hand there are many too who have landed themselves in trouble because they do not live right and expect other people - and at the end of the day that is other working people, to bail them out, by expecting the ‘government’ to rescue them!
Or sending millions worth of weapon to Ukraine to fight Russia.🤐
@@bensims7501 you clearly did not understand them
The cost of living crisis is heartbreaking 💔
I remember my mum had shoes without soles on then and we ate cereal for breakfast, lunch and dinner as well as no hot water regularly. I now live in New Zealand and save a thousand dollars a month on minimum wage. Poverty in the UK is not a new thing
I live in NZ and it is a struggle here for most aswell. Although the NZ government does try to look after you. Food and rent cost here are very high. Our saving grace is power is generally cheaper and minimum wage is higher than the UK
Ime in nz now this minute , went into a pub for grub , 3 pints of lager , 1 burger , and a little bowl of fries or chips , 69 dollers , and they were certainly not pint glasses of larger , cost of living is crazed down here .
In NZ the adult minimum wage is $21.20 per hour, assuming you do 9 to 5 Monday to Friday you make $2,800 a month after tax. The national average rent is NZ$1,467 (US$944) for a one-bedroom apartment, leaving you $1,333.
So you live on $333 a month for utilities, food, transport, and clothes?
@@JK_Clark 333 a week you mean , is that enough with kids , say 2 going to school , or just a 30 something free and easy
@@martinbyrne6643 a very large part of why I can save so much on minimum is I don’t have kids, but also I prefer just to buy a box of beers and fry my own food, it’s a little less social but much cheaper.
I'm a student living with my Mum, I earn 250 per month through minimum wage. £35 on mobile bills, average of £60 is paid for credit debt which carries on each month because I'm always out of pocket, and around £50 for bus travel (thankfully my Mum doesn't ask for contribution for the house, I just cover my own expenses such as food). I tried applying for Universal credit to help me in the two months between College and starting Uni, I was denied and had my claim closed and now have to pay the advance back, not only this I also need to source £300 for my first two weeks accommodation rent before September. Yet, despite struggling I hear people come into work and make conversation about how I should save more to purchase a home, when I'm missing meals on my breaks and cutting corners everywhere I can.
To say this country is a democratic one with opportunity is a lie. Everyday it seems more like a police state.
poor you, another victim of single mother cancer, i can bet she told you, your deadbeat dad left her
Welcome to the game of life, an early reality check will set you up for life. Be thankful your education and healthcare are crowd funded.
Last year I was on universal credit. They go on about how it rewards you for being in work by topping you up, but as soon as I earnt over £600 they wouldn't give me anything because I don't have children. I live with my parents but pay them rent and had to have transport to my part time job etc.
Thankfully this year I got a job with more hours, but it astounds me that this government thinks you're doing alright if you're getting £600 a month 😑
DO CARE IN ELDERLY HOMES LIKE MY DAUGHTER DID DURING LOCK DOEN ,GOOD PAY .
Sell your phone and buy a warm jumper
I have struggled in the past, but I have only had myself to take care of and that was bad enough. I am 40, no kids. I can't imagine what it's like to have to take care of other lives. Luckily, I got a good job and things have turned right around but, I do feel for those of you with kids.
as a childfree person, yes, it can still be hard, with choosing to have kids it will be a whole lot worse. I am glad I made that decision. I don't even have a car either though choice, so in a difficult situation it has relieved me of many burdens
How did you go from struggling to getting a good job?
Isn't uk govt pay for childcare ?
@@charlottetaylor4471 Persistence. I applied for, I'd say over 1000 jobs. In the end, it was a company that contacted me from a CV website that I uploaded my CV to. Before that I was being turned down or just not hearing from the most basic of jobs. Was hard going. It's a combination of effort and luck .
I’m 45 and struggling too along with my wife but we’re not broke not there yet at least; I’m always looking for way how to improve and be more marketable on the labor markets; Currently employed in banking sector my wife is in manufacturing sector; both making around $85k before taxes; we living in nice area but it is a struggle; I’m still looking for something better while full time employed
This made me cry, and more also of the fact that this has been happening for years, it’s stomach turning only now it’s become just now it’s covered by the news, many people have suffered because of rising prices. Now it’s at its worst…
Welcome to brexit .
It’s always in the news.
The poorest areas of the UK are broken. The media needs to report this.
It all comes down to high rent prices. The cost of living crisis is just the housing affordability crisis.
no it isn't. It's Russia and Brexit, then also capitalist natural inflation and crash.
Also those on benefits getting their rent Stopped for nothing and often intentional to leave people vulnerable
So you think 3800 Per year in energy costs is fair and related to housing?
My point was, if it wasn't for high rent prices, people would have plenty of extra money for food and energy bills if they managed their money well.
@@rayclam8079 Don't some on benefits get their housing paid? If so, then the massive increases in energy and food are what's hitting them more.
Same as others in the comments, I've grown up living in a home that couldn't be heated. I just thought this was normal and it was a privilege for the house to be warm. I didn't know it was fuel poverty until 2020. We have managed to cut energy and gas bills my limiting use and reducing our boiler to 40 degrees, cut weekly food shop to average of £60 for a family of 4 and anything additional like clothes and days out are a rarity. This is now the way most in Britain are living. The Conservative government will not help alleviate people's stress. I just hope we can survive until the next general election.
Its the same with all the main parties not just the Tories
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@@fasthracing how it's the same if it's the Tories that were in power for over a decade. Is it 14 years now?
Btw even when different party gets to power, it won't be a overnight improvement. Damage done by Tory sleaze will affect us for years.
@@techno6637 Don't be naive, all the main parties are just different shades of each other. What are Liebour going to do, go to to the magic money tree? (again)
@@fasthracing strange that you quote Theresa May 'magic money tree' that she said to insult nurses asking for pay rise a week before bribing the DUP with £1B. You haven't got an agenda have you?
Don’t worry, Rishi understands financial hardship, he’ll save us! 🤣
well, neither will truss - her policies are recipe for inflation only to go even higher
so really not sure whats your point
you want a government that's gonna give a damn about working people, your best bet is to grab a pitchfork and start marching towards westminster...
Plus he understands working class too 🙈😞
He won't because he won't be prime minister and will be out of a job soon.
I was hearing that there are Americans with 3 jobs and are homeless because rent is so dear they cant afford it, they are living out of thier cars. What a world we live in, how unjust is it, that you have 3 jobs and you cant afford rent, and now petrol prices have risen on top of that. Some one needs to take control of all these unjust price rises in rent food and water. The government need to be careful of what it creates, because it might just turn on them for good.
Yes world war 3
@@datingandlifeadvicechannel7534 yeh that comes when everyone is awake to the fact that they have been tampered with, held back, dumbed down and been a slave all their life. That when they remove people with a war.
Americans are far better off than brits right now. We definitely don't need your empathy. 14 million in poverty in UK. Enjoy the suffering.
@@Lemonboy132 cheers mate, I will try and make the best of what God gives me, stay safe a God bless you Tom Beerus.
I find it very coincidental that all this is happening after world govs have given handouts during the pandemic. They are taking it back in the name of inflation. Wake up people.
Rent appears to be darn expensive in uk even compared to cities in sweden!
Housing bubble thanks to a decade of low interest rates and record immigration. Neither appear to be easing
And goes up on you at any given time
@@ohnoitisnt blame it all on immigration, if it wasn’t for the migrant I don’t think this country would be circulating
Just have a look at who's running factories before you assume
@@ohnoitisnt the problem is the lazy greedy people who dont want to work for a living. aka capitalists
Being from Latin America I´m shocked to see Britains going through that
No need to Shock...its a ilumnati agenda to kill people. Remember Venezuela 🇻🇪
If you are from Latin America... you know that they aren't. They have telly and a car, they are fat or have dogs. It makes no sense. That isn't poverty
@@adolfoguerra7257 🤡
Poverty looks different in different places, but being poor in a rich country is a particular kind of hardship.
@@adolfoguerra7257 In developed countries, obesity is often associated with poverty, unhealthy diet, low education, no leisure time or facilities, and limited opportunities in life. It’s not like the eighteenth century, when a fat belly was a sign of prosperity and the poor literally starved, although maybe we’re on our way back to that.
A teacher and a nurse not being paid enough to feed their kids and have dignity and a reasonable living standard. This is the Conservative's Britain... Like it or not, they've been in power for 12 years and they couldn't give a toss about you or the country.
People in this country make me so angry when I think of their choices. We had a genuine chance in the last election to really make some changes in our society and instead we stuck with the very people that have systematically destroyed everything working class people fought for
Most people didn't vote Tory. The problem is Labour's failure to abandon the Salisbury convention 1945. They should have abandoned it, insisting on the right to put any manifesto commitments to a referendum, especially constitutional changes like leaving the EU. A secretly pro-leave Bennite ideologue like Corbyn was never going to do this and hung on just long enough to get Brexit through.
@@adrianwhyatt1425 can we stop blaming Corbyn for how thick ppl are in the uk
100 % agree with you, it's shameful
@@bereal6590 In 2010 I voted Labour and got a Labour MP. However we got a Con-Lib Dem Coalition Government. Labour's Manifesto included introducing the Alternative Vote without a referendum. The Lib Dem manifesto, typically, advocated the Single Transferable Vote. The nationalist and Greens and other parties were all amenable to STV. So, logically, the Lib Dems should have told the Tories that a referendum between AV plus and STV plus was the price of a coalition, with the first past the post status quo not an option. The Lib Dems, blithely believing polls which had consistently supported electoral reform, settled for a referendum without official support from all governing parties, between the status quo and the Alternative Vote (Labour's Manifesto pledge). AV was thrashed. Labour's edging back towards AV plus or maybe even to STV without a referendum, opposition within the Trade Union movement being the main barrier to getting this back over the line. Lib Dems continue to support STV plus, as do most of the other smaller parties. All leaving the Tories to divide and rule until they the opposition gets their act together. I left the UK for Portugal just before free movement ended. As a dual British and Canadian national, I've no intention of living in England, or anywhere else in the UK, again. I sympathize with those who voted Remain and against the Tories and other pro-leave parties, or who were ineligible to vote, most of all. The rest, a bit less so. All opposition parties need to commit to implementing the (Roy) Jenkins Report, with one tweak, a choice between AV plus and STV plus.
👏👏👏👏
This has been going on for more than a decade.
It's the people that are trying their best with 2 jobs etc that I feel sorry for
I did three jobs for decades and they still took the pensions from my age group.
I feel sorry for everyone going through this bullshit. The young people who haven't had the chance to get started in life, the elderly who worked hard only to be robbed with their poor pensions, people who have unexpectedly been made redundant, those with social problems who are finding it harder to leave the poverty spiral due to lack of support and empathy, the children forced to survive through this, ex forces who were trained to fight and sent to war only to be chucked aside by the same people they were fighting on behalf of when no longer useful, everyone.
@@moonshapedabsolution And those with health problems and disabilities, who get a rough time when others criticise them having a 'new, free car' from Motability. Most of them would swap their Motability vehicle and disability benefits in a heartbeat for GOOD HEALTH and independence!
@@mitchhills4747 Exactly. I get funny looks because I don't always need my mobility aids. Those same people don't see me in agony on the worst days.
It is only going to get worse..... God help us all. Even the Professionals are struggling, Everyone needs to prepare because there isn't help for everyone 🙏
Donr worry nuclear war by the end of the year
@@Craig121000 Yeah, you won’t be doing that.
Crossbow bolt through your chest.
Not long now until it proper blows. RMT have started strikes again today lol
If someone gets evicted from a council property god help them managing to pay private rent. They really are the end of the line. Very sad
The king and queen will love to take in poverty kids just don't watch the video of the teenager naked jumping out the third story of her palace and don't look into the missing native kids they hunted in Canada.
Thanks for your kindness and generosity and support and respect to people who have nothing to eat and having a roof over their heads we need caring people like you to understand about the living crisis at the moment
When I need more money I work overtime
Why is this solution never suggested?
When the country voted for Boris and the Tories in December 2019, I knew it would end very badly. I left the Uk in September 2020 (I'd of left sooner if not for covid) knowing it would be far worse. I'm glad I got out when I did but it pains me to see what is unfolding in what was once my country. Like others have said, there has always been a cost of living crisis, its only now it can't be hidden.
@@whoneedslovewhenyouhaves..859 I live in Madrid. I live by myself in the central Madrid for £400 a month and a far better quality of life.
@@johnberesford9906 amazing. £400? That's brilliant
@@whoneedslovewhenyouhaves..859 Yep, 39 square meters for £400 a month. Would not exist in London
@@johnberesford9906 400 is not your cost of living per month. word your responses better lol
@@saturationstation1446 Where did I say it was? Everyone else was able the fathom what I was saying except you lol
I'm on minimum wage and the only reason why I have saved money in the past was that most of the food I bought was reduce end of like stuff at the supermarkets but reduction level is getting less and less and also way less stuff ever gets reduced. It also sucks that the money I saved is now worth over 10÷ less due to inflation. Price of everything everywhere going up I'm now getting ready to sell My stuff and live as minimal as possible and low number of personal items.
@@TORY-BLUE you need to shut up and have some compassion. You don't know their personal situation
@@TORY-BLUE the use of punctuation and grammar in your comment suggests that you should be the one to consider an education.
Here's a lesson for free, "a" before a word starting with a consonant "an" before one with a vowel.
e.g. "A" proper education. "An" education.
In conclusion, you call someone an under achiever and under achieve whilst doing so. If you received a proper education, I would ask for a refund but that would go against your principle of blaming others for one's self-failures!
@@TORY-BLUE you would be correct if I hadn't addressed you at the start of the sentence. Anyway, as the Critical Drinker would say. "That's all I've got for today. Go away now!"
I work minimum wage at a spar supermarket shop 40 hours a week and I feel like I'm the only one not struggling tbh. I rent a room in a house share for 370 electricity and gas included. Mind you I do only have myself to support. I take home a little above £1400 every month.
@@JudeTheUA-camPoopersubscribe it's bullshit that people like yourself got classed as essential key workers during the pandemic but no reward for your effort when those in the bullshit jobs got paid to stay at home for a 20% drop in pay. My local Spar is a lifeline to many in my community and we have people like yourself to thank for that.
The NHS aren't the only heroes 👏
So this is Tory levelling up or taking back control?
Why not both, with a sprinkling of added sovereignty. mm mm mmmm, fills me right up.
Marching on the streets of New Zealand , this is global
Meanwhile there are more billionaires in the U.K. than ever before. Such obscene wealth at the top is a failure of politics, a failure of the economic system and failure of democracy. We need radical change. Now.
@Jamesy Boy
No they don't. That isn't how the economy works.
There is history before neoliberalism you know, before governments gave up trying to maintain some kind of control of capitalism.
The best period of growth and progress for the US and Europe was the period after WW2 when taxes on the rich and corporations were high, inequality was a fraction of what it is now and families could survive on the income from one parent working. Unemployment was low, unionisation was high and living standards were high.
Billionaires only exist because they are taking an obscene share of the value from the labour of the people who actually work.
Most of them are foreigners too.
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Well look at the prize money in lottery. Should be distributed evenly. Who needs 200 million. Pathetic
@@michaelrch money has little to do with economic progress in eurocentric cultures. progress in eurocentric culture always only comes when they are genociding people and stealing all their resources. traditionally eurocentric culture has always had a need for enslavement and genocide. even tho logical capitalism requires a never ending expansion of people with a never ending growth in their spending capabilities. eurocentric culture uses "business" and "the economy" as an excuse to harm vulnerable people. in reality all the labor power and resources are there but they are hidden behind the hired guns of the rich europeans.. if those people werent violently coercing people into bad living conditions, we'd have eliminated all poverty on earth a century ago..
The truth is many have been living beyond their means with no savings.
Absolutely spot on.
There isn’t any incentive to save when inflation means the value of savings has now dropped 10%
@@wr2899 You had to save before when inflation was low, interest rates were low and people had money to put away for a rainy day. They didn't. They bought houses at the limits of their finances, went on holiday and bought the latest cars and i-phones. Today with higher inflation, higher interest rates you need those savings for extra support. Now you here them moaning that they can't make ends meet while sitting in their living rooms with big tv, i-pads everywhere, two cars on the drive and paying £18/month for i-phone insurance!
Living lives they cannot afford whilst having children they cannot afford to have
Good to see someone with a brain commenting in here rather than a bunch of sob stories. People don't seem to understand they have to go without and save for when things get more difficult, instead of spending everything they get each month. Entitlement in this day and age is disgraceful.
Single, working shift in a call centre, can afford a flat but not a car, no cable tv, no kids could not afford them, no mom or dad to fall back on. Doubt I will ever get help cause I have no kids and I gasp work instead of living off tax payers.
Poor souls bless these people doing their best to help them I despair for this country I really do 😔
Thankfully it's out my hands, and smiles.
Prayers for all them.
AMen! quick everyone put their hand together and pray and see what happens.................................🤡
This is what Tory incompetence and selfishness leads to
You do realise the cost of living crisis is happening in every advanced nation? Yes the tories suck. But if labour was in charge, we would still have a cost of living shock. Look at America. Progressive democrats are in charge and they have the exact same inflation rate.
@@JB27888 first of all the democrats are nothing like labor, and yes there is a global food and economic crisis, but the Tories are massively exacerbating it here due to misdirected taxes and the continuing effects of Brexit. Labour have polices that would alleviate the worst of this crisis. Tory austerity and unlimited ambition has damaged this country terribly, and the sooner their gone and we actually have a government that cares for its people the better.
It’s certainly has not been helped by the two years of lockdowns, restrictions and furlough payments. All of which the left and Labour we’re crying out for.
@@TORY-BLUE There are now 8 million families in food poverty in the UK. Get a grip of yourself.
@@TORY-BLUE i know so many smart students with university degrees but they can’t find jobs in what they studied because both labour and conservatives have destroyed university education in this country.
If you voted Tory then this is on you.
Hope you're proud.
Labour were no better. Gordon Brown implemented over 100 stealth taxes.
Yes the labor government could certainly have prevented global inflation!
What a stupid comment from the doctor
Remember kids, if you see someone shoplifting, no you didn't!
Yeah most shoplifters aren't desperate people
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Isn't sad that people have to resort to shoplifting to survive and have never done that before yes I would turn a blind eye because they are probably hungry
@@dawnfinch8232 the prolific shop lifters in my area earn a good daily income from it, mean while food prices are going up and up for the rest of us. Sure some people will steel because they are hungry, most are selling it on and making a mint.
@@reddyreddy2618 yes there is that side of it unfortunately
Never forget Channel 4 did their best to stop Jeremy Corbyn winning. This is what you get.
They stopped him because he had good intensions which went against elite agenda, I actually did a vid on my view of the system well cost of living and how it can be solved.
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Much thanks to our Chief secretary to the Treasury, Fishy Rishy Sunak for this mess and the recent tax hikes and helping his wife siphon millons of pounds into the UK tax free.
OR! Or you could say - much thanks to US for voting Boris & co into the office!
Much thanks to all Eu countries who blindly followed US in sanctioning Russia without careful thought. Now Europ is in energy crisis, wait worst to come when winter hits
Now The UK is desperate to leech off the success of the USA when your economy is in ruins. Truly shameful.
@@Lemonboy132 what success? You mean millions of homeless?
@@predragbalorda the UK has over 14 million people living in poverty now. More food banks in the UK than McDonald's. Is that success to you?
I worked in a call centre once and only lasted 2 hours and was fired
Why were you fired please tell???
I thought I was bad I lasted 8 years very bad environment
I lasted 6 months. I was so depressed when I worked there. You couldnt talk to the person next to you so there was no personal interaction and they timed you when you went to the toilet.I did a career profile online a few years ago and it said I should avoid call centres like the plague! I feel sorry for anyone who has to work in them. A recipe for depression.
Not all call centres are the same tbf. However, I’m wfh mostly these days
Well people aren't that hard up for staff then if they can afford to turn people away 😆
videos like this keep me grounded.
This was my life as a kid/ Teenager in the 1970s/80's in the United States.
Good work tories for putting £150 council tax rebate to even the richest landlords with so many houses! instead they could have used that money to increase universal credit by £20 a week like it was which would have helped with inflation!
Not everyone gets that, I’ve been told I’m not entitled as I’m not in the A-D banding
What about esa and jsa? Didn't get the extra in the first place
Yes, increase the amount of benefits that people can claim to further enable them to sit at home smoking weed all day!
@@northyrs7240 not everybody sits around smoking weed all day on benefits,
@@northyrs7240 actually more and more people are needing benefits now and they’ve paid taxes and are entitled to it whether they smoke weed all day or if they are caring for sick parents like many I know 👍
I did exact same job as these guys but mine was the next step where their mental health was so poorly they were on risk watxh and seeing a therapist at the same time I was offering practical support.
Absolutely harrowing what I had to listen to
Hard times we’re experiencing. Even here in Australia. Good luck to all those in trouble. Inflation won’t be going down for sometime.be wise with your spending…
The government should be giving people who are working and on minimum wage a pay out as well as unemployed people
People who are on minimum wage will be entitled to benefits and therefore will be eligable for the extra money. If they have not claimed, thats there fault.
@@stephen2583 Not true. I work full time min wage, and have an active uni credit claim. My earnings made my monthly entitlement zero, which meant i did not qualify for any assistance. As my rent includes leccy/gas, i wont see any of that money either as the Landlord deals with it. I will get nothing. Nada. Just my meagre wage. I thought the point of uni credit was to make work pay.....
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@@lukeboyuk83 It doesn't, does it ? Very depressing system.
@@anubisanubis9450 I have seen both sides. I know living on basic universal credit is no fun. £325 plus your housing costs. I also have friends who are on permanent sick, despite NOTHING stopping him other than motivation to work, and they take more than i do each week, plus have their living costs paid as well. He openly gloats that i am paying his money. There are people on benefits who are genuinely going to struggle this winter, there are also many who play the system while others graft.
Imagine people in Africa, Asia and other parts of the work who are struggling but has no one to call for help.
Best comment
I have a good job that pays well with no mortgage and I am concerned with the rise in prices so cannot imagine the pain these people are going through. The issue is the price in petrol. The govt need to seriously slash the tax they charge and by knock on effect prices should come down.
I save loads by not having a car and it is great, no tax, insurance, MOT, servicing, parking tickets, petrol. I just cycle, walk or go by train.
The trouble is that 'should' equates to... They never do.
@@beaulieuonnp593 that’s great but unfortunately most ppl can’t rely on public transport as it is expensive/doesn’t run often or not at all. There should be cheap public eco-friendly transport everywhere but this government would never do such a thing
@@lexm17 The government is broke!!! The borrowing is what is causing inflation!
This broke my heart 💔 I can't even ....
Walked past a job centre the other day, not a member of the public in site, yet 4 bouncers stood at the door smoking ecigs and being roudy.
What happend to our public services, places for the vunrable surrounded my security forces. Whats going on here?
I am just stunned how for 12 YEARS people have voted in the tories when they are NOT the party of the less fortunate....
@@bighas96 But it wasn't bad under labour until the financial crisis hit. And that wasn't the fault of labour. Wage growth under the tories have been terrible compared to labour...
Probably because polling day falls on a weekday every single GE, workers don’t get a vote and pensioners do.
The trouble was that labour was starting to get the blame for all the damage the tories did in the first place! And they were still working at a steady pace to put things right when people started to again listen to the torie's pie crust promises, and fell for them all once again. It was so surreal. People just didn't give them long enough before betraying the very party that had already helped them the most all throughout history, compared to a party that did the exact opposite. They couldn't see that once again they were being lied to by the ruthless snakes that they are.
@@Jozztime what rubbish you can get a postal vote and the polling stations at open until 9pm. Don't be so bone idle there are people in Syria Burma Ukraine and Hong Kong literally fighting to the death to get the right to vote
If you care to remember the rot labour left us in after the bank crash then you will realise why no one wants to vote for them
What a state of affairs to be in the year 2022!
I'm glad I left the UK in the 90s. Life in Canada is a million times better. I don't mind snow as it snows in England too.
Working a depressing job dealing with depressed people smh 🤦🏾♂️ sad
My hubby pays most of the bills and I work part-time. Feel so sorry for those who have no families and are single mothers, they struggle is real.
Don’t forget the single dads please. Poverty doesn’t know gender.
@@marks2997 Absolutely, dad too
Well feminism said: " we need no man"
@@amataratsu006 that's right most called upon themselves.
I remember when I was working full time as a day care provider, with one school-age son. We qualified for food stamps and Medicaid, even with his father paying full child support. I tried to afford to live on my own with him, but really couldn’t; gradually drifted into debt. The rich hoard everything and don’t care how desperate everyone else gets. They like it if we are all thousands of dollars in debt just trying to survive; return on investment for them! 😡
I wish they would stop being so greedy
@@mm-wz8dx their stomachs will only be full with dirt when their buried in their graves
1 job, child support, and government benefits what on earth did you spend money on with only 2 people.
@@kristinesharp6286 The trailer, the car, the kid, and, of course, myself. Basically, if the trailer needed a new hot water tank, or the car needed new tires, or it was Christmas and the kid was 5 or 6 and still believed in Santa and wanted a certain gift VERY badly, onto the credit cards it went, and then those just became one more monthly expense.
@@misspatvandriverlady7555 when you don’t have enough everyone else has too much… The rich paid for the SNAP. Everyone pays Medicaid/social security and sales tax if you are in a sales tax state. Few pay state and federal taxes, some get earned income at tax time. If you qualified for food stamps you didn’t make enough to pay much of anything in federal taxes. The rich didn’t get rich cause you put tires on a credit card. I assume you lived in a trailer full time? Those can be a trap with the fees. Of course in the US you can easily find food pantries, get help with Christmas for kids under 12/16 depending on the area, help with utilities, etc.. in the US about 3% get housing under section 8. In the UK it’s closer to 17% who are on housing programs.
Many of us are in this dreadful situation I've worked hard for 43 years and here I am still struggling with my family where do we turn to when YOUR BEST JUST ISNT GOOD ENOUGH
For the mother with children who was evicted, if it is possible for you to get back to your old place and you own a microwave and or a slow cooker, give your former landlord a call and retrieve those items. Ask a neighbor, friend or family for help with transportation if you need it and it is possible for them. That way you can go to the food bank and have the ability to heat up and cook food for your children and yourself in your room. Ask the staff at the hotel first though. Some places will not allow microwaves in the rooms but most will. If not ask the food bank staff if they have self heating meals. These are quick meals that are heated up using a pouch of calcium oxide that reacts with water to produce heat, plus food stuffs like instant oatmeal, ramen noodles, peanut butter and bread, fruit, tinned tuna and crackers, powdered milk and cereal, snacks, etc. Food that does not need to be heated or that can be heated with boiling water. Food banks are usually prepared for these kind of situations and put together food parcels for people who live in temporary accommodation. Hope this helps and blessings to you and your family. Hang in there.
I'm sure you mean well, but short term solution to a long term problem.
@@johnrichardson544 People need to live from day to day and can't think about the long-term when they are in crisis. It's a start.
Such a kind response.
Is this Britain in 2022?
Jesus Christ
Long reply to a made up call. All fiction
This has been going on for years and now we have channel 4 telling the people of the UK what they are going through like we don't know
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Yez 12 years ago applied for an education welfare officer in Poole kids there were going to school hungry they were given breakfast at school. I am 70 never happened when I was at school. We have gone back to the depression of the 30's. My mum went to bed hungry
Put this news on TV let's all hear the real truth x
The £50 billion profits the thieving energy companies made in the last quarter (3 months) need to be reinvested back into the energy funds/restructures/renewals/support to reducing costs for customers. Renationlise immediately!
And it hasn't even properly started yet. Scary
Has the 350m a week not sorted all your problems yet? C’mon get brexthick done. Wasn’t brexthick supposed to lower prices, increase exports, make the NHS more efficient, provide homes for all, mean cheaper food, increase GDP, level up . . . #brexthick
Brexit was dumb but blaming the cost of living crisis on brexit is also dumb.
Not sure if you've noticed. But we've just gone through a global pandemic. That's the reason, not brexit.
Obsessed mate.
you are wrong
@@JB27888 Actually it is contributing to it big time, it's simple economics.
I was going to type a long comment but then I realised just hearing and reading about the cost of living crisis is exhausting.
People have to stop living on credit and buying things they do not really need. I was taught: if you can't afford it, don't buy it. I am amazed by some cases because in my family, we currently only have one salary while my husband finishes studying and we have a child. Our rent is higher than what people pay when they have a mortgage and we are still OK. BUT we have an old car, no TV, no big screens or iphone or ipads, we get most books from the library, we buy new clothes but most are not from expensive brands and we have not been on holiday for a little while. So I do not understand how people still cannot cope with 2 salaries, over the minimum wage. Now, I feel for the single mothers who are struggling and people in the street or disabled and even if we have also been impacted by inflation ourselves, we will try our best to give more food and help wherever we can. Also, salaries need to be increased in the UK, definitely.
agreed, it is about good house management but yes, some sacrifices need to be made
@Oum Muslima
Oh pleeeease,..get off your high horse and stop acting holier than thou.
Something has to give! This is no longer a "just cancel your Netflix, or stop ordering takeaways" problem. The Middle Class are struggling financially, the professionals, all because wages haven't gone up.
I reckon by the end of the year (when energy rises again) people are going to start mass strikes or refuse to pay for many things simply because they can't afford to pay for it!
Why should it give now though? It should have given a loonnnng time ago.
The working class and those on benefits were struggling long before this, now that the middle class and professionals are suffering its time for action?
Nobody, absolutely nobody, regardless of where they fall within a shitty class system should have to resort to food banks.
@@kkrash Hear, hear!
Most people should have cancelled netflix a long time ago.
I had to give up my relatively decent paid on with the council to take a really risky job with a private company because I was struggling to have money left by the last week of the month. It’s still terrifying me that the cost of living is still going up! I live in a really bad area in a really cheap flat because it was the only thing I could afford! I’m 33 and don’t want to be living in a house share, but if prices keep going up, that will be my only option! The council really needs to do something about rent prices! It is SO unfair that landlords are just allowed to charge whatever they want for sub standard flats! There are so many issues with the place I am in but I have no power to do anything! Because if I do something I then run the risk of being evicted! I have been knocked into debt with each recession and every time I start to recover we end up in another recession!
I wish you well, hope you land a better paying job soon and you’ll be able to find a better area to live.
Landlords are parasites.
Good report, thanks
Young IT professional with no family in UK and i was struggling some years ago , so I left , I can’t imagine how it is now. Housing prices / rent are the ones to blame , so that some @hole can spend your salary for their holiday
Where did you move to? IT Professional myself with no kids, family. I hate this country now, looking to move away.
@@mrr3129 aparently romania has good internet and is about 40% the cost of the UK. gotta work online though
@@garnhamr what a shame there is no freedom of movement anymore. All the whiners could have just pissed off.
Still, there is always the rubber dinghy option.
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@@stephen2583 its exceptionally easy to get a visa and live in romania
Im from the philippines, and im truly surprised 'RICH, ARISTOCRATIC' british people discussing about poverty. Truly shocking. I thought this only happens to countries like ours. But anyhooo, we're are so used to poverty and we get by. We take odd jobs, sells stuffs to everyone, take on several jobs. Its a desperate situation alright but to cope, dont forget to smile, laugh on even the small things, keeps you sane. Anyway like the weather, storm always passes and ths sun will shine again. Just keep hanging on
Same here in the US. I feel your pain people!
Meanwhile Rishi Sunak in his £3000 Suit and £700 Prada loafers....
Pensioners shouldn't be forced to work, they earned the right to retire. There is no help from the Tories, you got to survive without them. Mass protests, shut down London.
The no pay bills UK campaigners are going to stop their direct debits on October 1st if nothing is done to cut the gas and electric bills 😍😍😍love what they are doing
I think most working people will not have the means to pay the increases their budgets don't allow it an example yeah let's say someone working getting £2000 a month rent/ mortgage let's say £800, council tax £135, water £50, car insurance, £80, food £400, other bills £300, then imagin having gas & lectric bill of £500 a month that would just put families under I just don't see where people are gona pay this increases
It's not a cost of living crisis it's a cost of existing crisis.
Seems to me when everything has changed to a lot of finance being in the driver's seat of the economy, people are on their own. Dependent on others decisions.
I thank the tories for all of this
Why do they have children if they know they don't have enough money to raise them properly?
I am a single man living on a small company pension, I seriously struggle every month, how the people with families cope is beyond me, children need far better, this stinking government does nothing, the TraitorTories should all be jailed for crimes against humanity
I am on a low income, childfree by choice, but manage, I don't go on fancy holidays but very occasionally go camping. I don't have a car but cycle and walk. I also get free food from Olio app, like bread and other bits just to top up. I re use my clothes a lot and get cheap clothes from charity shops or given to me on Freegle. I manage to save a bit of money. I ve changed to Utility Warehouse and have a got a much better deal for my electricity than British Gas. I am lucky that being a minimalist I have cut out silly stuff like Netflix subscriptions etc and really don't have much bill clutter, though I can't pretend the elec bills isn't high.
What's the olio app, just curious.Am not from the UK
Watching this glad to be chlldfree by choice and car free. Being a minimalist, it is hard but it could be a whole lot worse with kids
I'm childfree by choice car free too but minimalist I am not I spoil myself you only get one life better make sure you can treat yourself now and again you can't rely on anyone else to do it and wouldnt want people rubbing what they give me in my face every five minutes.
They should have Rishi and his tory friends answer these calls for a day, they can advise them all to work harder and get better-paid jobs, and see how that goes down.
According to some experts, electric going up again in September by 65%, if you pey £100 now in a couple of months you gonna be paying £165
😦
Sunak said that people that are not on fixed mortgages are going to be paying an extra £1,000 a month on their mortgage. Big recession has already begun.
Today that 65 prediction has gone up to 77%. People have a massive shock coming
Communist policy the green
@@coopsnz1 Green weeds still manage to spring up, even though the grass is scorched.
Everyone complaining that they've no money, yet the property prices keep rising...
They will! Fiat currency is based on supply and demand. They MUST artificially inflate housing, fuel and food. By immigration, High taxes on fuel, buy to lets etc..No matter what to keep the pound/dollar level.
This is 2 tier, as it also protects property portfolios of the mega rich, whist making usa happy.. they created the fiat currency . Arabs must sell fuel in the dollar. Someone else who's in the media has been selling it in the euro. Guess who.
What we need to do is scrap the gbp and create a new currency based on commodities.
That aint happening! Who ever does will be ousted as you know what.. and the usa will attack aswell.
Contact centre staff have the highest levels of stress because they take on so much of that stress from people calling them.
Their cortisol levels are forever on high. Constantly high cortisol levels for these staff means they're on a persistent flight/fight situation which in turn affects their mental health and all internal organs.
Considering its summer and nobody has been hit with a huge bill yet, unless there daft enough to have the heating on in summer, come winter these people are rooted
Like others I'm also very concerned about forthcoming increases in energy bills and wondering where I can cut my consumption. Also, its not just working people that will struggle with rising costs. Consider pensioners, people on welfare and less well of parts of the UK.
The triple whammy of Brexit, covid and war in Ukraine have had an impact on the global economy as well as the UK.
I've altered my expectations to the point where a decent cup of tea and sit in the garden listening to birds is enough. Many of my friends fly to Florida or Turkey for a fortnight, run two cars then complain about things.
I've an old relative in her 80s that won't use a fan as she'd concerned about the amount of electricity it would use. That's very concerning.
They should call truss, Rees mogg, Raab, Johnson, and other tories and see if they can get help from them
That's why you need to choose a better and brain functioning leader, that can fix these kind of problems, British people tax payers are facing in this pandemic, that the whole world are experiencing.
Also I believe a lot of profiteering from petrol, groceries, housing in some countries.
It's nice that you can get paid to stay home and care for a family member. I don't believe we have anything like that in the states, though a person might get disability payments from social security, but that's an income replacement, not a caregiver's allowance. We have FMLA insurance, but I think that's limited to 3 months. Maybe 6 months, I cannot remember, I used it when my twins were born. I do remember a significant portion of my maternity leave (I took 8 months) was unpaid and without benefits. I sold all my old gold jewelry to cover the mortgage payments. It was well worth it to have the extra time with my babies.
It is hard on everyone at the moment. I do find it surprising that people who are struggling have pets. They are such a huge expensive. I would love a dog or cat but i have pushed out getting one as it is to expensive .
After my pet died didn't want anymore I had to put up with allergies for years finally they've cleared up
I feel like a lot of these people have had children, young children still in school, so in the past 5 years or so, that they couldn't finacially afford in the long term or even in the short term by the sounds of it.
Also a lot of the people featured in these reports who claim to be "struggling" always have the nicest houses I've ever seen, with a conservatory and everything, better than my house anyway they have lavish sofa's and large rooms. I bet that family are in the top 10% of earners. I feel more for the people who have never had houses and probably never will after this crisis, also they have a child too... surprise surprise.
I feel a lot of people's problem's are people buying things like houses above their budget or not fully calculating their rent or mortgaes. The bank should give you the highest interest rate when you buy a house. Or its people have had children they cannot afford, a child can be living with you for up to 30 years in this day and age, you have to prepare for that possibility when you have children for gods sake.
Schools with a uniform requirement could consider contacting the families of graduates and asking them to donate their no longer needed uniforms, to help out new students. Most people know someone who can sew and make alterations. Asking for volunteers is a possibility, too.
In the States you can find deep electric frypans with temp controls on the handles and domed covers in thrift stores. These allow you to make simple meals on an ordinary tabletop or dresser. My friends have taken these to their rooms when on vacations and cooked just about anything imaginable in them. Soups, rolls, meat, veggies, eggs, grilled sandwiches, pancakes, etc. are all possible. There should be an equivalent small appliance overseas. Sometimes people are so locked into the way they've been living, they can't think of creative, inexpensive alternatives.
In the old days, people would close off most of their rooms in the winter and live in just a couple, with space heaters. I still do this, as do many Europeans. I knew a student years ago who lived in a studio flat between two heated apartments above and below. She never used heat in a New York winter, but curled up under blankets to work on assignments at night. If you can get your hands on an electric blanket and add a few layers on top, you can stay warm using no more power than an incandescent light bulb. Go to the library to stay warm in the daytime if you're out of work. Some libraries have single user restrooms with locking doors that allow you to do a quick wash up. Don't wait until the last minute to investigate and utilize cheaper alternatives, practice survival skills now. Mend fences with family and friends, they may have a couch you can sleep on.
Scary Times. Unbelievable.
I’m 61 and can’t sleep in fear of energy bills and food going up.
Contact your local council and Trussell Trust to see if they can help.
@@rogueuniversities6866 Thank you your advise is very helpful I appreciate it.
And yet the government has the audacity to have as much tax on electricity, gas and petrol 🤦🏼♂️
They could just remove temporarily for 12 months until the crisis eases then that will bring prices down but hey they r not interested this Conservative government will put this country to the ground
They forgot the oxygen intake tax too. Gotta fight climate change.🤡
I work full-time and I have no money leftover for food. There's no help for ordinary low paid workers. All I have ever done is work and I can't afford anything.
No benefits.
No help at food Banks. Nothing.
Never trust a torie they tell you one thing they do completely the opposite
Don't trust any of them tory or otherwise!
The working classes are now the working poor.
Most people claiming benefits are in work.
If you're unaffected now, you will be sooner rather than later.
You get what you pay for - if you cut taxes, you cut services - forget what Sunak and Truss are saying.
You also get what you vote for.
If you voted tory in the past 12 years, you voted for this.
Vote better.
Vote for who?
@Jamesy Boy I'm sure disabled people all across this country are saying that
@Jamesy Boy so why are we paying mps who refuse to do there job? Many disabled people wouldnt be able to do warehousing jobs.
@Jamesy Boy Do you like their immigration policy?
@Jamesy Boy So how can you be a proud Tory? They have taken us to record numbers of immigration. They also 'conserve' nothing.
All NHS staff that did extra hours during covid should have got a rebate of 20% of their hourly wage, for any extra hours they did, as danger pay, risking their lives to save others, since other people gained from staying at home, overworked staff should have got a rebate, as quite a few did extra hours voluntarily while others made excuses.