How to Drive Growth with Customer Success Metrics

An exclusive session with Jason Lemkin of Storm Ventures, Tomasz Tunguz of Redpoint Ventures, Brian Stafford of McKinsey, and Aaron Ross - Author of Predictable Revenue, at Pulse 2014, Gainsight's annual Customer Success conference.
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[@LuisRomeroPlasencia]

Impressive data-driven summary of the economic value of customer success by Tomasz Tunguz. Thanks!

[@johnfox9370]

Great video. Really helpful and I never thought of customer success in this way

[@vitalypecherskiy8276]

would love to see the slides

[@RandyFoots]

@@arsenalrock111 Brians slides were not included, bummer

[@intentionalliving7326]

Very helpful! Thank you!

[@mikeferry3391]

it would have been great if the camera also focused on the slides during the talk

[@NewLevelAuto]

I would have loved to be in the audience for the Q&A.

[@BishwajitRoy-vn5zh]

Bishwagitray

[@kevinlevine5543]

Here is the slide deck for Tomasz Tunguz and is extremely helpful. This entire video is really good and powerful. www.slideshare.net/ttunguz/pulse-session-powerpoint-template-ttunguz

[@mscamla8019]

Seriously, good music. Music names?

[@mikeferry3391]

Shazam it

[@imrematajz1624]

The real insights are from Jason Lemkin though...