Follow-Up: Ford F150 No 4x4!

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  • Опубліковано 2 жов 2024
  • After all the excellent comments and suggestions from Part 3, I return to the rusty F150 to install a brand new OEM vacuum solenoid for the front axle disconnect.
    Bonus footage included :)
    Enjoy!
    Ivan

КОМЕНТАРІ • 264

  • @WatchWesWork
    @WatchWesWork 3 роки тому +62

    Part 5 - Ivan replaces the leaking exhaust manifolds!

  • @wyattoneable
    @wyattoneable 3 роки тому +21

    Thanks Ivan. It's hard enough to keep the customers happy but since you're a creator on UA-cam you have to keep the viewers happy, or at least informed.

    • @CubasAutomotive
      @CubasAutomotive 3 роки тому +1

      Isn't that the truth. Exhausting sometimes 😬

    • @inothome
      @inothome 3 роки тому

      The way I look at is the auto repair is the main job. Cool he makes videos, wants to help others and has a UA-cam channel, but in the end being an auto tech should come first. Who gives a fuck about some people bitching on a a UA-cam channel anyway? I am most certain this channel isn't his main income. Not like some "creators" (lol) who's main income is just making videos for UA-cam.

    • @theadventuresofjavier8698
      @theadventuresofjavier8698 3 роки тому +1

      Howdy Wyatt ✋🏼

    • @wyattoneable
      @wyattoneable 3 роки тому

      @@theadventuresofjavier8698 Hello Javier!

  • @cullenmiller8170
    @cullenmiller8170 3 роки тому +6

    Nice follow up and final repair. Yes it’s easy for all of us armchair mechanics to point out how we would have fixed it. I guess it makes sense that there should be multiple diagnostic charges to diagnose and fix the system. Since there are electrical and vacuum components that needed to be sorted out. Like I said in my last post your circus and your monkeys. as long as you and your customers have an agreement and everyone is happy it doesn’t get better than that. I really appreciate you taking the time to film and explain your work and your no parts needed approach.

  • @josecondemarin9586
    @josecondemarin9586 3 роки тому +14

    Ivan you been a very honest mechanic in your own way, critics are not in your shoes . Don't let this guys get on you. Thanks for a good video aim high Sir.

  • @richardcranium5839
    @richardcranium5839 3 роки тому +18

    i get what you are saying about multiple problems. problem is customers dont. they think and want one thing fixed (4wd in this case). when you start separating it out they think you're reaching in their pockets and will go to the guy that loads the parts cannon. its a fine line and customer communication is key. anyone thats been in the business deals with it their own way. and no two are exactly the same.

    • @PineHollowAutoDiagnostics
      @PineHollowAutoDiagnostics  3 роки тому +6

      That's partially why I make the vids in the first place... So that customers can see exactly what the diagnostic process involves and how automotive systems work 👍🙂

    • @Garth2011
      @Garth2011 3 роки тому

      @@PineHollowAutoDiagnostics Great idea. I know of some people who will still say "but it still doesn't work, why the extra charges" no matter what you tell them.

  • @chekelley6861
    @chekelley6861 3 роки тому +8

    I wonder if people understand that most places charge like $100 just to plug in a high end scan tool and run a health report 🤣

  • @scottw1099
    @scottw1099 3 роки тому +9

    Take it to the dealership . See what they charge u for this repair. And see if they fix it all first trip.

  • @on-site4094
    @on-site4094 3 роки тому +7

    Ivan saves one truck @ time keeping American farms going. I watch for diagnosis and stay for the bonus footage 👍

  • @hightttech
    @hightttech 3 роки тому +11

    Glad you did the solenoid. Last episode was like making a birthday cake, then leaving off the candles.

  • @chillybrit2334
    @chillybrit2334 3 роки тому +11

    I like the brief follow-ups no matter how trivial. They satisfy my "completionist" tendencies... have to see it all squared away and working or it subconsciously nags at me :D

  • @duanebuck193
    @duanebuck193 3 роки тому +5

    After having my own rig do this with a weak (new) xfer case shifter fork and being in the shop 3 times trying to diagnose and fix it, I can totally agree with Ivan on this one. Each repair was for one item, and you can't second guess on how things will cascade because you don't know and won't know until they fail.

  • @claytoncoolidge992
    @claytoncoolidge992 3 роки тому +9

    Those claiming you should have only had one charge are just customers who are not wanting to spend money to actually fix problems. Any of us even on a test drive could have had the axle lock in its final time only to fail the next time around or missed it not locking in. Especially when the truck is on its last legs and not wanting to hammer it hoping it has enough balls to even try and spin the tires without leaving that joke ford called a transmission laying in the dirt after self exiting from its normal job of moving the truck

    • @throttlebottle5906
      @throttlebottle5906 3 роки тому +1

      he should have at least checked the 4wd operation, simple on those older models, just put in 4wd on gravel or grass and turn somewhat sharp, if it binds up tight and hops/spins a front tire, it's working, if not something else is wrong and alert customer to it needing further diagnosis and repair.
      also very wise to check the front diff oil, they loved to leak it out and self destruct.

  • @gregmay8851
    @gregmay8851 3 роки тому +4

    they make a cover for those solenoids so water from the cowl does not pour into them. it a common failure. I think there is a tsb.

  • @turboimport95
    @turboimport95 3 роки тому +2

    People want to complain about the 3 separate issues are idiots.. You did the right thing on this truck. If this costumer had taken this truck to dealership, He would have been raped on changing part after part and it maybe still not fixed.. Then he would have got a massive bill from the dealer misdiagnosing the issues throwing parts at it.. 3-400 would turn into 3-4000.. very easily. Now days most dealers will not work on cars or trucks that are 10 yrs old or older etc... He is lucky to found you.

  • @johnmars974
    @johnmars974 3 роки тому +2

    i can,t believe all the knockers. no 1 works for free. its a cheap service anyhow.

  • @IgorD33
    @IgorD33 3 роки тому +22

    Ivan don’t let the keyboard warriors get to you. You do a great job

  • @ismarmeskovic
    @ismarmeskovic 3 роки тому +4

    Great job Ivan as always!I understand your struggle,Im currently dealing with 2500 dodge with 650 000 and some change and tundra 450 000.endless job so many issues

  • @golfmaniac
    @golfmaniac 3 роки тому +6

    I agree with you on charging for each diagnostic. Sometimes on the no parts required, it is better to replace the part and be done with it, especially with a $25 part. I would want it replaced, so the truck is not down again for the same issue.

  • @TonyRule
    @TonyRule 3 роки тому +3

    Definitely not a one diagnostic charge situation. You found the cause of the intermittent no-4WD - dry joints. I'm curious how it even worked at all ever though, given the rust jacked non-operating vacuum solenoid - sounds like the customer complaint was off and that it should have actually been "no-4WD".

  • @brandtharen
    @brandtharen 3 роки тому +3

    I didn't comment on the previous parts. I personally think you would be in the right to charge for all the parts and diagnostic time, but I do think for best customer experience (speaking as a customer here and not knowing how exactly the problem was first described to Ivan) doing a great drive to see if after the first round of fixes that the 4wd system was fixed, or had more issues would have been the better approach. Thinking back to the PHA & SMA 5 year old Mistubishi crossover episodes (which I only watched today!) I see this situation as similar: fix the complaint, find another related issue that wasn't easily identified before the original fix and let the customer know so they can choose how to proceed.

  • @ecaparts
    @ecaparts 3 роки тому +8

    In the business of diagnostics, you handled the job perfectly. You found and confirmed a 100% issue with the transfer case. It’s important to stop and address the confirmed issue like you did before anything else. You even mentioned the customer noticed it doesn’t click and display 4x4 on the dash. You fixed that. The front axle a separate issue. There is no way I would have any problem paying an honest mechanic for a separate troubleshooting charge when there is a totally different issue at the front differential. Again, great job! Keep it going!

    • @sumduma55
      @sumduma55 3 роки тому

      It's not a separate issue. It's only a separate problem for the same issue. Granted diagnostic charges should apply for finding and fixing the second problem but you are also talking about minimum charges that will be already met but duplicated with the second diagnostic session.
      And quite frankly, if I'm told the problem is fixed only to find I need a tow and waste my day with all that, I would be questioning both the honesty and competency of the mechanic.

    • @chiluco2000
      @chiluco2000 3 роки тому +1

      @@sumduma55 No that's crazy. This truck is a relic using vacuum tubes to engage the transfer case. And on top of that you want all mechanical and electrical components fixed in one go? Maybe you wouldn't be so offended if you had kept your truck with reasonable maintenance all these years.

    • @sumduma55
      @sumduma55 3 роки тому +1

      @@chiluco2000 I wouldn't be offended if it was fixed and actually worked like I was told when getting it back. There is tge problem!
      And who cares if it is old or a relic. If you cannot do the job, don't take it. It is that simple. Just stick with your scan tool jobs and let someone who is more capable do it. Nobody will judge you for acknowledging your limitations. They will judge you for saying it is fixed and working when it isn't though.

    • @chiluco2000
      @chiluco2000 3 роки тому

      @@sumduma55 Come backs happen all the time. This truck still needs a ton of work. But you are right, better take it to the dealer!

    • @sumduma55
      @sumduma55 3 роки тому

      @@chiluco2000 I'll actually just fix it myself.
      Comebacks happen a lot less if you verify the repairs though. Every used 4wd I buy I always check the 4wd before even going on a test drive very similar to how he verified it this time. It is simple and easy to do. Especially when you end up celebrating how smart you are when almost fixing it.

  • @steveo6631
    @steveo6631 3 роки тому +7

    Hey Ivan, where did you find the time machine to get a part back when America used to make stuff?... Thanks for the follow-up and even bonus footage!!

    • @loz11968
      @loz11968 3 роки тому +2

      Old stock on the shelf for 20 years

    • @giggiddy
      @giggiddy 3 роки тому

      Ya. Kinda made me teary eyed remembering when we made stuff that you actually went to a building and talked to a person to purchase.

  • @trezsr
    @trezsr 3 роки тому +4

    Just because you missed it the first time around, doesn’t mean the guy shouldn’t pay for the repair. Also I was hoping the bonus footage would’ve been the climb up the muddy hill. Part 4?

  • @hpelisr
    @hpelisr 3 роки тому +5

    Good to see this job complete, Well done Ivan.

  • @CubasAutomotive
    @CubasAutomotive 3 роки тому +9

    No way! 1 charge? I'm glad I failed to read those comments. Those were all different & unrelated issues. We're in the biz to make money. We aren't just tossing parts at vehicles, we typically are fixing things that MOST other shops would have wasted the customer's money in "trying" this part, "trying" that part.... never ACTUALLY getting to the root cause. I see it all the time.
    There's 1 shop around me where I make almost 400 a vehicle because that shop is CLUELESS when it comes to diag. They know this. Better to spend that money and have the vehicle fixed right the 1st time, plus we all have the added benefit of no more problems introduced to the vehicle.
    You know how that goes.... Fix everything they attempted to fix, install back OEM parts, now get back to original complaint. ⬅️ this is avoided. Win/win.

    • @PineHollowAutoDiagnostics
      @PineHollowAutoDiagnostics  3 роки тому +1

      Agree 100%, Cuba! I ❤️ the parts cannon because it makes for great case studies 🙂

  • @ItsAlwaysRusty
    @ItsAlwaysRusty 3 роки тому +2

    Nice job Ivan.. Its best to do the complete job especially when it is a factory part for $25.00. Its a tough call on billing but you did right by the customer. Great job. Now run away from the 23 year old Ford's. They are just a series of call backs waiting to happen..

  • @chillybrit2334
    @chillybrit2334 3 роки тому +2

    I agree with your synopsis on charging multiple diagnostic fees. There are times when diagnosing a failed complex system with possibly several failed components that some failures are not immediately apparent until the initial diagnosis and repair is done. The remaining failed components being impossible to diagnose without the precursor components in working order.
    It is all about setting the customer expectation up front before even agreeing to work on the thing in question.
    Diagnosticians see a system as a conglomeration of sub-systems and components.
    Customers see that system as one function that they use when they press a button or turn a knob.... not even a system at all to them - a function.
    It's a difference in mindset between user and maintainer. Generally the user doesn't and shouldn't need to know how it works - it just does.
    It can be hard tackling this scenario sometimes but I'll guarantee it'll be 100 worse for aggravation all around if expectations are not set up front :D

  • @shawnbauman5463
    @shawnbauman5463 3 роки тому +1

    Ivan I would ignore the armchair techs. How much stuff do they actually fix? They don't. You charge for your skills you worked hard to develop. I think your charging methods are more than fair.

  • @themechanic6117
    @themechanic6117 3 роки тому +7

    I agree with you. There's no way all those separate problems are one charge

    • @Garth2011
      @Garth2011 3 роки тому +1

      Yes especially when all worked with each repair...he wasn't hire to totally rebuild the entire 4x4 system.

  • @yamaha37776
    @yamaha37776 3 роки тому +2

    You did it right homie!! Gotta get paid for your time! You could relate it to a coolant leak, you fix one leak pressure builds and two more pop up down the line you can’t warranty that.

  • @bobbydelamar606
    @bobbydelamar606 3 роки тому +1

    Great job! That truck is awesome also.

  • @dendkmac
    @dendkmac 3 роки тому +3

    Holy crap where did you find that !!! LOL post pandemic luck on that part. I have not seen the chatter but I don't think you will find the particular skills that Ivan has very often, so impressive and I thank him for posting up his passion for everyone to see..there is also another saying..shit happens.

    • @PineHollowAutoDiagnostics
      @PineHollowAutoDiagnostics  3 роки тому +1

      Local dealer had like 10 in stock at the warehouse...next day availability!

    • @dendkmac
      @dendkmac 3 роки тому

      @@PineHollowAutoDiagnostics That is mind blowing considering..

  • @deweydodo6691
    @deweydodo6691 3 роки тому +1

    Whats causing the belt squeal ? Eye yei yei .

  • @stashu5242
    @stashu5242 3 роки тому +5

    Ivan; you give your customers something money cannot always buy, a top notch mechanic. Lucky customers.

  • @robertprelewitz4511
    @robertprelewitz4511 3 роки тому +1

    Your lucky you didn't bust that Chinese vice with that FORD TUFF plastic relay!!

  • @PandaMan02
    @PandaMan02 3 роки тому +2

    some people don't understand that multiple issues affecting one system can take a lot longer to diagnose and to repair. sometimes you can't even figure out one part is broken until the other parts of the system work.

  • @robertmoura6336
    @robertmoura6336 3 роки тому +3

    I agree with you on separate diag charge, all things didn't break all at once , when I get vehicles that's to old I tell the customer that there maybe extra charges as I go along. Now as for the solenoid good job of putting a new one it only takes a few minutes and the part was very cheap and a pro job done.

  • @griffith04
    @griffith04 3 роки тому +4

    I didn't read all of the crazy comments, I'm a fellow mechanic and enjoy watching this channel. It's too bad a bunch of idiots got on here and think they know the score on how to handle a repair of this sort or any sort. I think you did an awesome job, I understand you feel like you need to defend yourself to a point, but every job is different and no one knows what else is wrong with a vehicle. You do a great job Ivan and have shown me what it means to be an outstanding technician and have made me better at diagnosing and repairing cars. I take my hat off to you! Keep the videos coming, I watch them all!

  • @bassthunder819
    @bassthunder819 3 роки тому

    worse design for F150..etc. the vacuum actuated 4x4 wheel hubs...PITA...

  • @JimmyMakingitwork
    @JimmyMakingitwork 3 роки тому +10

    One thing i’ve found where the internet is concerned, you could walk on water and then turn it into wine, but there will be a handful of people wanting you to prove you can do it as fast or as good as they do.

    • @alex1949
      @alex1949 3 роки тому +1

      The problem with turning water into wine is which wine? Turn it red, complaints it should be white because red is overdone. Then its to dry or to sweet and so on. There are plenty armchair quarterbacks on the net. Now for my glass of wine...but I prefer rum and coke myself...

    • @volvo09
      @volvo09 3 роки тому

      "Shoulda done it this way"

  • @inothome
    @inothome 3 роки тому +4

    Don't listen to the peanut gallery.. I mean the comments here. Just keep doing what you've always done.

  • @AJ-wj9ij
    @AJ-wj9ij 3 роки тому +2

    You the man Ivan I would stick to your plan good job bud

  • @sweetwilliam49
    @sweetwilliam49 3 роки тому +5

    I’m still tellin mama you were under that truck with no jack stand! What if both tires went flat and the frame broke??

  • @CALVINLNIKONT
    @CALVINLNIKONT 3 роки тому +6

    There should only be one diagnostic charge per customer complaint. Customer: There's something wrong with my 4X4. It is all in how you sell the job! Ivan: There are many components to your 4X4 system and all of your problems may not be evident from the very beginning. Do you have just one problem that you want me to fix or should I keep my eyes open for other problems? Let's get started and see what happens. Whatever you do, don't nickel and dime your customer with extra diagnoses problems but keep them informed of new problems when you find them! Too many extra charges not involved with actually fixing the truck and I'll start to think that you are not being honest with me.

    • @chiluco2000
      @chiluco2000 3 роки тому +1

      Disagree, it's better to call it a come back for the all wheel drive issue. Then you maintain communication with your customer. If he agrees to pay for your time then you continue diagnosing. This truck has a ton of issues that could be impossible to be diagnosed in an hour. So there are more things to come that need fixing!
      The mistake was to group Ivan with the rest of mechanics that really nickle and dime you to death. I would be so fortunate to be able to take my car to him. I think you haven't been watching this channel for too long.

    • @paulmonk7820
      @paulmonk7820 3 роки тому +1

      @@chiluco2000 This concern expressed by viewers had nothing to do with any other failures, faults, or symptoms. It was limited to the 4/2WD not working correctly. No one suggested that he should fix any other problems on one diagnostic charge. We were just concerned that the customer got his truck back with the problem fixed at a reasonable, fair, and honest cost. Using it as an opportunity to bleed the customer by adding more charges for finding/fixing things related to the problem (other than the parts cost) causing the problem is unfair. No, we don't all work on cars for a living, but we do know about not taking advantage. "DO UNTO OTHERS AS YOU WOULD HAVE THEM DO UNTO YOU!)

    • @Garth2011
      @Garth2011 3 роки тому

      Diagnostic charge is just to get in there and figure out the obvious fault. After the one hour diag charge, he charges for R&R or R&I time replacing parts to further repair something.

  • @keltecshooter
    @keltecshooter 3 роки тому +1

    So the solution is to fully test the 4wd after the first fault found , if it's still inoperable then discuss it with the customer and let him/her decide , did all that fail at the same time ? No way , my favorite customer comment is that " it just started making that noise...."

  • @stevespeed2000
    @stevespeed2000 3 роки тому +2

    Love your videos!!!! Thanks for posting

  • @sblagg527
    @sblagg527 3 роки тому +3

    Easy for keyboard warriors hiding in the basement corner who've probably never twisted a screwdriver in their lives to call someone else out on a diagnostic process. Ivan is one of only 3 or 4 youtube mechanics I watch PRECISELY BECAUSE he does a thorough diagnosis, not just some "hey I threw this part on let's see if it works" fly by nighter. Keep up the great work Ivan don't let these blowhards drag you down.

    • @chiluco2000
      @chiluco2000 3 роки тому

      I would say he is at the very top of engine diagnosis. To trace, measure and locate a failing diode or capacitor is mind blowing.

  • @JamesAllen300
    @JamesAllen300 3 роки тому +1

    Ivan, thanks for doing a follow up video. My comments on the previous video were based on what tends to go on here in the UK. We either charge by the hour or give a one off fee for diagnosing faults. That is either main dealership, independent garage or people like yourself. It's been this way in the UK for as long as I can remember so there does seem to be a difference in how countries work within the motor trade.

  • @michaelapicella2217
    @michaelapicella2217 3 роки тому +8

    Thank you for finishing this up the right way. And you should absolutely charge to troubleshoot every issue to solve the customers problem. Your videos are always top notch!

  • @GraditelMacedonia
    @GraditelMacedonia 2 роки тому

    Haaaa... don't be a lazy... DREMEL and vivisection!?

  • @Drives31forhalo
    @Drives31forhalo 3 роки тому +1

    I can't say I agree with charging for each fault in a system. In this scenario, the customer complaint is that the 4wd is not working. I would find it fair to charge for the time it takes to diagnose the 4wd system, not the individual problems. If it takes you 3 hours to fix 3 separate problems, so be it. but if you fix 3 problems regarding to the same complaint within 1 hour, I would not expect to see 3 1hr diag fees. I can't agree with separating the charges to the faults unless you literally charge on a fault by fault basis & don't charge time at all.

    • @chiluco2000
      @chiluco2000 3 роки тому

      Perhaps the work needed to fix 4wd requires to look into 3 different modules. I think the issue with all these comments is that we are assuming that transmissions are simple. They are probably the most complicated part of the car.

    • @PineHollowAutoDiagnostics
      @PineHollowAutoDiagnostics  3 роки тому +2

      So based on that logic, the skilled efficient diagnostician would make less money than a noob who takes longer to do the same job. That's why you charge per issue if you want to stay in business 👍🙂

  • @petergarofolo9385
    @petergarofolo9385 3 роки тому

    Sometimes no parts required just won't cut.it. You know the parts bad just replace it.

  • @zx8401ztv
    @zx8401ztv 3 роки тому +1

    What a knackered valve.
    The question is: how many more are there on that truck?
    No no don't think about it ivan :-D

  • @enricopolazzo33
    @enricopolazzo33 3 роки тому +3

    I would say there’s a one hour minimum diagnostic charge. Keep it open ended.

    • @Garth2011
      @Garth2011 3 роки тому

      As a mobile mechanic in business, I'd charge for a service call minimum or the drive to the customer and then the one hour diag fee. No point in donating your drive times and vehicle expenses.

  • @scottschulte1157
    @scottschulte1157 3 роки тому +1

    I swear I'm moving to State college PA LMAO!!!

  • @DaveSender66
    @DaveSender66 3 роки тому +1

    Nice work Ivan. Love your videos keep moving ahead and don't look back!!!!

  • @PaulCTownsend
    @PaulCTownsend 3 роки тому

    Ivan did you see my P0011 2007 Chevy 5.3L code from hell?

  • @Dirtyharry70585
    @Dirtyharry70585 3 роки тому

    Valve fails due to massive external crushing pressure…..
    good follow up bro

  • @stevebell4906
    @stevebell4906 3 роки тому

    To all of the people who are critical of Ivan....Post a link to your videos!....

  • @jimpie231
    @jimpie231 3 роки тому

    Looks like a corroded valve……bad choice of materials by Ford? Plastic is probably polyethylene or ABS? Thanks….Jim

  • @arthurfricchione8119
    @arthurfricchione8119 3 роки тому +2

    Ivan excellent customer service. I just finished a 5 part series with Paul Danner diagnosing a parasitic draw problem where he had to eat part of the cost. Both of you guys treat your customers honestly and within reason. Nice job thanks for sharing and stay safe and well Artie 😊👍

    • @PineHollowAutoDiagnostics
      @PineHollowAutoDiagnostics  3 роки тому +1

      Wow 5 parts! Must have been a tough intermittent problem 😮

    • @Garth2011
      @Garth2011 3 роки тому +1

      That is the sign of good mechanics. Those who keep mindful of their expertise and when they fail on that area, absorb the cost of education vs. charge a customer for it.

  • @tickyul
    @tickyul 3 роки тому +7

    Every UA-camr is an expert at stuff they have no dealings with.
    It's a business, you are there to make money.

    • @valpanig
      @valpanig 3 роки тому

      you are there to do good work, money destroy leftover of humanity

  • @petar443
    @petar443 3 роки тому

    Ivan should buy new phad work truck - f150 regular cab with bed cap and 4x4. 😁

  • @weshawkins7165
    @weshawkins7165 3 роки тому +1

    Good series of videos Ivan. I was very impressed when you found that bad solder joint. I’ve had to order that soldering iron kit, thanks. Still have to order the ThinkTool pros also. You and Eric O have cost me a lot of money, ha ha. Lol, take that solenoid.

  • @mikesautomotivediagnostics8080
    @mikesautomotivediagnostics8080 3 роки тому

    Ivan, i was just typing about jackstands while you mentioned how high the truck was. Safety first as Erick O says.

  • @jimbe01
    @jimbe01 3 роки тому

    Drexel, w/cutting wheel = non destructive access/testing?🤔

  • @tomsawyer4776
    @tomsawyer4776 3 роки тому

    I am a Chevy fan....however the Ford F150 is in some years , the best selling truck in the USA. Your intentional slur of Fords is unacceptable. Ford , Chevy , and Dodge are by far better than the non American counterparts. The Toyo claims to be made mostly in America, but the company profits benefit Japan, not the USA. How about this....find us a Russian 4x4 to diagnose and repair.

  • @billziegmond4943
    @billziegmond4943 3 роки тому +7

    Don't you just love how people tell you how to run your business.

    • @mattcat231
      @mattcat231 3 роки тому

      Aren't you the owner of the Saturn that had a bad Aura? If so, how's it doing?

  • @terryharvey4811
    @terryharvey4811 3 роки тому

    More diag time up front, with customer approval due to more problems is ok. But you didn't fix his 4 wd the first time, you fixed at it. You're better than that. You giving him a discount is what I would have done for his trouble, and/or no trip charges for follow ups, should have caught it all the first time. Would charge for trip and time to bring and replace the part. After testing the fix. NOW YOU'RE DONE...IT WORKS. As for the truck falling off the jack. with the wheel on. it might result in a bump to your head, but no FLAT Ivan will occur !!!!!

  • @andchip.s
    @andchip.s 3 роки тому

    Everybody's ragging on this Ford, I would like to see any modern car last 24+ years !

  • @31terikennedy
    @31terikennedy 3 роки тому

    Use your head for a jack stand?!!:O Just kidding!

  • @mikefoehr235
    @mikefoehr235 3 роки тому

    Well Ivan....you silenced your critics and even me.

  • @graymodeler
    @graymodeler 3 роки тому

    I remember the old Corvettes and T Birds with the pop up headlights. Always winking at you after a couple of days sitting.

  • @mariovaladez1
    @mariovaladez1 2 роки тому

    I'm having the same issue all my p/w and p/d. Lights everything works find. But no 4x4 light on dash transfer case motor new

  • @RcFlyer49
    @RcFlyer49 3 роки тому

    Knowing how to charge fairly for your work is part of running a successful business. Good job.

  • @russellstephan6844
    @russellstephan6844 3 роки тому

    A business relation is a two-way street. Both have to agree to the dance and get something out out it. The point of the whole exercise is to do a quality job at an acceptable price. And sometimes, circumstances pop up one after another. But, those cannot be predicted with 100% accuracy.
    My career was in high-end IT. I did a lot of large and expensive system performance tuning. At each step, I'd let the customer know what I found. But, I also stated, "Just because I'm knocking down this brick wall (performance bottleneck) doesn't mean another one isn't right behind it."
    Treat customers fairly and keep them fully informed. If they're rational and agreeable folks, they'll understand and work with you to get their problems solved.
    People tend to forget life is not a perfect flowchart. If it was, all would be running perfectly thriving businesses. In actuality, successful businesses make mistakes, have oversights, and suffer it-just-is situations. But, they acknowledge them, correct the issues, and work with the customer to come to an agreeable solution to move forward.
    Both the business and the customer need to be solution providers rather than problem creators.

  • @mikeaho4143
    @mikeaho4143 3 роки тому

    Great job Ivan. I agree with your assessment and charges. You can’t work for free or you’d be out of business. They were different issues. Thanks for sharing great vid.

  • @davide.s.9880
    @davide.s.9880 3 роки тому

    I wish you would stop wearing your ring while working on things. I can see your ring getting smashed hooked on something or making a ground. Then off comes something you need. Get a Carabiner Clip or something like that of your choice. Hook that to your car / key ring. Then before you open a tool box or hook up a battery charger. Take that ring off and hook it on that carabiner. Then after your done and washed your hands then and ONLY THEN take your key ring out and put your ring on. If your lucky you might only get that finger degloved and maybe someone can fix it. If you have time to watch TV the guy who is on late night TV called Jimmy Fallon. Did just that with a trip and fall in the kitchen. JUST imagine what you could do working on something. HERE is a UA-cam video of him telling what he did. ua-cam.com/video/CztT_pBFQv8/v-deo.html

  • @Garth2011
    @Garth2011 3 роки тому

    Good call ! That solenoid was exposed to water just like the Ford Powerstroke ECM's are. The EMC is mounted under the brake booster near the cowl and water drips on top of it just the same. After enough water cycles etc. the ECM fails. You would think that with all of the technology in plastics on cars these days Ford could have devised a simple plastic umbrella or shade of the "electronics" rather than bet on the "weatherproof" components. This is proof that parts simply need some added protection from the elements just like lots of the newer vehicles need at their termination points of wire looms. The engineers simply need a class in robust and maybe they will get the idea that all of their weatherproofing inventions just do not make the chase in the real world conditions. Also, if they are designing $50,000 and up vehicle to just last the first 4 to 5 years during warranty, they are in for a big surprise in declining sales. This is one reason I wouldn't spend on a new car or truck, they aren't made to last very long and become weekly maintenance items...for $50,000 and up I'd expect way more than that so, the old vehicles are my friend until that changes. I can't wait to see the problems coming with all electric vehicles....that will be very expensive for us consumers...

  • @TwoDollarBill000
    @TwoDollarBill000 3 роки тому

    Ivan, the4wd on my truck doesn't work. how much to fix 1/3 of it?

  • @altHypothesis
    @altHypothesis 3 роки тому

    How does your billing work? Do you charge a flat diagnosis rate per concern, charge hourly until all concerns are diagnosed, or something else? Obviously repairs you can quote parts and time, that's not a big deal, but it's harder with diagnosis since you're often not sure ahead of time whether it'll take ten seconds or ten days. I have no opinion, just curious what you do. Love your videos, keep it up! :)

  • @joserivasalcantara7034
    @joserivasalcantara7034 3 роки тому

    I feel you brother am here doing movil mechanics too and lot people are doing complaining about work

  • @billsimpson604
    @billsimpson604 3 роки тому

    Despite use of the world's strongest plastic, salty water wins again. Had Ford not sold so many millions of those trucks, that part from Ford would have probably gone the way of the dinosaurs a while back. It is surprising they haven't outsourced production to a lower cost labor country, since I doubt production is fully automated, so that it wouldn't matter where it was made.
    Now you have us wondering how many people are involved in making it, and if they do it full time, or make different little parts like that, day after day. Some specialty supplier probably makes similar items for several auto companies. They probably crank out a batch of a few hundred of them every few months.

  • @osamajassim5204
    @osamajassim5204 3 роки тому

    I think you should charge for every fix .

  • @mmichaeldonavon
    @mmichaeldonavon 3 роки тому

    Ivan. Screw those negative commenters. You go out of your way to provide the best fix - NO question about it - at the lowest price no doubt. I know of no other technician who puts more into the job than you do. You continue to "be da man." I would like to call you my friend - I've learned a ton from you. In fact, will be working on my 07 Lacrosse today - and I'll "have a direction," thanks to you. See you in your next video.

  • @chesleyserge1757
    @chesleyserge1757 2 роки тому

    Ivan I wish I were close to you, my mechanic, while competent in most things, replaced the diaphragm and transfer motor and said that he would rather send me down the road than charge me more for guess work. He could get it to work sometimes only. Now because of you I think I can fix it myself. Thank you for honesty.

  • @jeff7.629
    @jeff7.629 3 роки тому +9

    Ivan, ignore the keyboard trolls. Some of them can't find the oil dipstick, let alone read it.

    • @TonyRule
      @TonyRule 3 роки тому

      Where can I get a new 710 cap?

  • @zochpeter
    @zochpeter 3 роки тому

    LOL, part 20 youtube will pay for a new truck :D

  • @kastooMcFry
    @kastooMcFry 3 роки тому

    You did the right thing charging for three separate problems, Ivan: if a customer comes in with a check engine light and tells you they want it off, you may need to fix 10 different things to turn it off - unless you just take the bulb out, of course.

  • @canadatransistor
    @canadatransistor 3 роки тому

    people get upset when things have to be diagnosed one step at a time, or in stages. People visit doctors with a million issues and they have to prioritize and sift things. Doctor I have no energy, i get headaches all the time, super stressed and anxiety.... Doctor replies: let's see if you have blood pressure issues and discuss your diet. patient: what's your point, doctor. (facepalm moment). XD

  • @timzauto
    @timzauto 3 роки тому

    Yup,it's either that vacuum solenoid or the actuator itself 90% of the time.

  • @neilmurphy845
    @neilmurphy845 3 роки тому

    Nobody is going to pay to have the whole system replaced because that's silly and he didn't say no 4x4 he said he had a complaint so how did Iven know what had failed.

  • @chuckvoss9344
    @chuckvoss9344 3 роки тому +1

    OK, now you get one ATTA BOY, for the complete repair. Also, next time use your Dremel tiny circular saw blade to slice open those plastic housings... less destructive. Good Job.

  • @armandolios4561
    @armandolios4561 3 роки тому

    Hey Iván, your work is worth every single penny

  • @davidmcclain5180
    @davidmcclain5180 2 роки тому

    Are people kidding? If he would have taken it in to a dealer or another shop, there's no telling how much diagnostic fee he would have paid and parts replaced that were unneeded. At least the owner knew quality when he saw it. Great job as always.

  • @Mr2004MCSS
    @Mr2004MCSS 3 роки тому

    I agree that there should have been three different charges but after each fix there should have been some verifying that the 4x4 worked since that was the customer's original complaint. If not, tell the customer we fixed one thing but there is still something wrong and we have to find out what that is and it will cost more. I'm glad that you replaced that solenoid.

  • @JamesLee-oe7mt
    @JamesLee-oe7mt 3 роки тому +1

    I've never understood why there are two separate ones....why couldn't they have 1 valve that applies vacuum to one port when energized and a second port when deenergized?

  • @edreeder9853
    @edreeder9853 3 роки тому

    They make a cover for those solenoids or you can one, thats what happens to them, water runs straight on them and they corrode.
    Put the cover on them.

  • @joshruby
    @joshruby 3 роки тому

    I solder all the connections in my relay and so far its working. but usually stops work after not used for a while so we will see if its fixed.

  • @josephdunton3651
    @josephdunton3651 3 роки тому +1

    Awesome job! Thanks for this series Ivan! I really look forward to each and every video you put out-you're a good guy and I've learned a ton watching your channel over the years! Thanks for bringing us along!