I just got back from Playa del Carmen. I stayed at Sandos and I watched your video before going. The service I got there was amazing, the staff was super friendly and took care of our needs. It was awesome to get unlimited drinks and food. We hardly spent any money in the resort, the only thing we paid for was the room and souvenirs. The only complaints I had was the check in process, they take forever to check people into the hotel in the main lobby. Thanks again for the review! It definitely helped us.
We're so glad you had a wonderful time and that we were able to help! Thanks so much for checking in and letting us and our fellow travelers in the comment section know what to expect!
We are empty nesters in our 50s and one thing we have learned is "adult only" resorts can mean 18-20 year old American kids that are too young to drink at home screaming and going crazy at all hours of the night.. especially if you travel over spring break. We almost always go to family resorts. while we are no strangers to letting loose, it is nice to have a nice quiet resort after 9:00 #withagecomeswisdom
thanks for the video, Im travelling to this resort in late April for a wedding, Ive never been to mexico or a resort of any kind. Videos like this help prepare for the culture shock I'm about to have! Great to know about the terrible check-in times... My flight leaves at 12am and with 2 early morning layovers, I won't arrive at Cancun airport till Noon. Hope I can sleep to prepare for my lineup at check in!
Let's hope your check-in goes a lot smoother than ours, lol. Also, I wouldn't worry too much about the culture shock. The resort serves as a great insulation; it's not as if you're being dropped in the middle of a foreign environment. Everyone on the resort speaks English and they do a great job of catering to foreign tourists. I'm glad we were able to provide some insight and we truly appreciate you viewing and commenting on the video!
My wife and I decided go to this resort, you are a great great promotion guy, last 4 years we travel to cabo and always stay in solaris, but this time, your vid change our needs, i got one question, which day of the week you arrive to the resort?, thanks for the advice about steak house ¡
First, thanks for watching the video and for your kind words! We would definitely reiterate, this is better suited as a family resort. If you're going with just you and your wife, you can certainly find better and more luxurious resorts as an option. If, however, you going with children, Sandos Playacar served us very well. To answer your question we arrived on a Friday. Best wishes on all of your travels! :)
I'm headed to Mexico this month (Valentines 2023) and I have RSVP there and I'm so excited! This was a really great video about the amenities it offers, I also wanted to know though, what time did you guys arrive at the resort? I have a late arrival so it will be night, hopefully I won't have that long wait bc my patience is thin lol - Nonetheless, thank you for the review!
Maybe not the best of news, but we arrived late as well. So, we were already hungry and tired. It was the horrible. Hopefully, things have changed quite a bit since we were there last year and your experience is much better. Fingers crossed!
What a great video, thank you. I’m sorry if this is a dumb question (I have not stayed in an AI with room service) but do you pay extra for the room service or is it included in the package? Thanks ☺
For sun screen, toiletries souvenirs tequila ticket taxi from the resort go to Walmart 15 minutes away a fraction of the price , example mexican vanilla $25. U.S. on 5th ave at Wal-Mart same vanilla $4. U.S.
Unfortunately, we did not. We'd planned on it one day but had a change of heart at the last minute. Perhaps we'll return and give it a proper review :)
Wow. We were there about the same time you were. Watching your video brought back so many memories. Definitely recognized Alan, the shuttle driver. We are heading back in June again and your tips about the restaurants will be very helpful. 5th ave was amazing but we're planning to go back in the evening this time. We're also planning to grab some bikes from the resort and ride around Playacar this time. 🌴🦎🏝🌞(My daughter made me put up the emojis😃)
Going in May and Im a bit nervous as I’ve seen many bad reviews, thanks for all the detailed info! How long was the wait for room service? Do they offer a good variety of room service food other than breakfast?
Don't be nervous, you're going to have a great time! It's certainly not the most luxurious resort (we've definitely stayed in newer and swankier joints) but it still delivers. What they lack in amenities they more than make up for in service. Room service took a bit, we'd say 45 mins to an hour and yes they do have a decent variety. It's 24 hour service so at 11 am the menu switches to lunch and in the evening you do have limited dinner options. It's not the greatest room service menu, but we have been to luxury resorts that don't offer room service at all! Again, it's not perfect. But it delivers!
We saw them, but unfortunately, we were unable to take advantage of any of them. To be honest, with three kids in tow we weren't too much concerned with VIP treatment, we were there for some good ol' family fun :)
Hi, When you went off of the resort to 5th avenue did the hotel help you book a taxi to go and come back? Would love to explore outside of the resort but worried about trying to figure out how to get back to Sandos after we leave. Thanks!
Don't worry, getting back to the resort won't be a problem at all. There are certified taxi's literally everywhere up and down 5th that will get you back to your hotel without any issues. Thanks for watching!
We did not use the kids club, we were fortunate to have Noni and Baba on deck to help with the kids! The teen club was for ages 12-17 if memory serves. Adults were allowed in but not allowed to play certain games. You may want to double check us just to be sure, but I know we're in the ball park. Thanks for watching!
Thank you for reviewing this! We are in the process of booking here, and looking at what it's like. Can you tell me if the bunk beds have an extra bed underneath it that pulls out? Or was there a pull out couch as well? Thank you!!
We actually outlined quite a few of them in the video. The buffets were solid. The Mexican, Italian and Asian were fantastic. Unfortunately, we were unable to try the French. If you go, please drop your own review for us in the comments section. Thanks for watching!
Thank you for sharing your experience. You have a beautiful family l love ❤️ the JoPro. We we will be coming in November as a group of adults. We will be there for the day of the dead festivities 🥳 and we’re looking for a place with clean rooms and a beach. The sister property has a day of the dead celebration that we can attend for free as well as a cenote. Not concerned to much about food breakfast and lunch buffets are fine as we will spend most nights on 5th Avenue. The check in process is a bummer. Glad you enjoyed your family vacation. If we choose this resort l will come back and share my experience. Continued blessings to you and your family.
Sounds like you all have an epic trip planned ahead of you! Thank you so much for watching and for your kind words and blessings. May you all be blessed as well. We can't wait to hear an update on your adventures!
You're welcome! There was an eco exchange option that allows you to pop over to the sister resort for the day. We almost did it, but last minute decided against it. If you go to eco, please let us know your thoughts. Thanks for watching!
Lol, it's ok! No need to sub simply out of sympathy but we appreciate it. Hopefully the content was able to provide some insight for you! Thank you for your kindness.
There is a bar "near" the beach, however, we didn't see any actually on the beach. We also didn't see any waitresses on the beach, but that could be because we spent the majority of our time in the family section of the resort. Perhaps it's different wear the adult's hang. Please let us know and have a great trip!!
I came across your video while doing some research om Sandos Playacar. I'd read several reviews on Yelp and TripAdvisor and was regretting my decision to attend my niece's wedding in August 2022. Your video did help get rid of some of my anxiety, so thank you for that. The resort/rooms appears to be a bit dated and reviews tend to also complain about maintenance issues. I can only hope that the management has read some of the reviews and worked to rectify the problems. Thanks again for the great video.
@@abroadwiththeburrells hello, i am going next february, can you tell me how it was the water temperature in the pools and in the sea??? Im traveling With my wife and my two daughters. Thanks for sharing your experience 😊
@@salvadorfernandovalenzuela3862 The water was warm in both the pool and the ocean. The ocean was not as warm as the water in the Caribbean obviously, but plenty warm enough. You guys will have a ton of fun!
Not very. Obviously, there was no mask enforcement outdoors. We'd always wear them in restaurants, however, and then remove them when seated. As far as the bars are concerned, we didn't see to many people wearing masks.
What a beautiful family and gorgeous children!! Thank you for this great review!!
Thank you so much for you kind and encouraging words. God bless!
We’re considering this resort for next year’s vacation, thanks for such an in-depth, family focused review! Booking it for sure now!
So glad we could help! You're gonna have a great time!
I just got back from Playa del Carmen. I stayed at Sandos and I watched your video before going. The service I got there was amazing, the staff was super friendly and took care of our needs. It was awesome to get unlimited drinks and food. We hardly spent any money in the resort, the only thing we paid for was the room and souvenirs. The only complaints I had was the check in process, they take forever to check people into the hotel in the main lobby. Thanks again for the review! It definitely helped us.
We're so glad you had a wonderful time and that we were able to help! Thanks so much for checking in and letting us and our fellow travelers in the comment section know what to expect!
I’m tryin to plan our trip there.. is there anything I can do to speed that process along? Or do they just take forever:/
@@morganstewart2419 I went there about a year ago. They do a lot of things manually so that’s why. One place I also recommend is Planet Hollywood.
We are empty nesters in our 50s and one thing we have learned is "adult only" resorts can mean 18-20 year old American kids that are too young to drink at home screaming and going crazy at all hours of the night.. especially if you travel over spring break.
We almost always go to family resorts.
while we are no strangers to letting loose, it is nice to have a nice quiet resort after 9:00
#withagecomeswisdom
Thanks guys for the video, we will be there this coming summer, very excited!!
You're gonna have a blast! Thanks for watching!
Great video, heading there in Feb 2023 looking forward to it.
Heading here in March, been here for the day a couple of times to use their wonderful beach.
thanks for the video, Im travelling to this resort in late April for a wedding, Ive never been to mexico or a resort of any kind. Videos like this help prepare for the culture shock I'm about to have! Great to know about the terrible check-in times... My flight leaves at 12am and with 2 early morning layovers, I won't arrive at Cancun airport till Noon. Hope I can sleep to prepare for my lineup at check in!
Let's hope your check-in goes a lot smoother than ours, lol. Also, I wouldn't worry too much about the culture shock. The resort serves as a great insulation; it's not as if you're being dropped in the middle of a foreign environment. Everyone on the resort speaks English and they do a great job of catering to foreign tourists. I'm glad we were able to provide some insight and we truly appreciate you viewing and commenting on the video!
Really great review. Seriously considering Sandos for next winter. Just wondering... what month of the year did you do?
Thanks for watching! We were there in February.
Very nice and detailed video! We’ll be there in June for wedding. Thanks for all the tips!
We are headed to Sandos at Christmas. This video was so helpful! Thank you!!!
Thank you. We are going there in a couple of weeks. Steak = trash and bring cash. Got it. Beautiful family you have.
Me and my bf are going in June! Really excited! Loved your video ! Xx
You guys are going to have a wonderful time! Thanks for watching the video and enjoy your vacation!
My wife and I decided go to this resort, you are a great great promotion guy, last 4 years we travel to cabo and always stay in solaris, but this time, your vid change our needs, i got one question, which day of the week you arrive to the resort?, thanks for the advice about steak house ¡
First, thanks for watching the video and for your kind words! We would definitely reiterate, this is better suited as a family resort. If you're going with just you and your wife, you can certainly find better and more luxurious resorts as an option. If, however, you going with children, Sandos Playacar served us very well. To answer your question we arrived on a Friday. Best wishes on all of your travels! :)
I'm headed to Mexico this month (Valentines 2023) and I have RSVP there and I'm so excited! This was a really great video about the amenities it offers, I also wanted to know though, what time did you guys arrive at the resort? I have a late arrival so it will be night, hopefully I won't have that long wait bc my patience is thin lol - Nonetheless, thank you for the review!
Maybe not the best of news, but we arrived late as well. So, we were already hungry and tired. It was the horrible. Hopefully, things have changed quite a bit since we were there last year and your experience is much better. Fingers crossed!
@@abroadwiththeburrells fingers crossed 🤞🏾
What a great video, thank you. I’m sorry if this is a dumb question (I have not stayed in an AI with room service) but do you pay extra for the room service or is it included in the package? Thanks ☺
Alllll included!!!
For sun screen, toiletries souvenirs tequila ticket taxi from the resort go to Walmart 15 minutes away a fraction of the price , example mexican vanilla $25. U.S. on 5th ave at Wal-Mart same vanilla $4. U.S.
Did you go to the sister resort at all and if so, how does this compare? Thanks for the detailed review!
Unfortunately, we did not. We'd planned on it one day but had a change of heart at the last minute. Perhaps we'll return and give it a proper review :)
Wow.
We were there about the same time you were.
Watching your video brought back so many memories.
Definitely recognized Alan, the shuttle driver.
We are heading back in June again and your tips about the restaurants will be very helpful.
5th ave was amazing but we're planning to go back in the evening this time.
We're also planning to grab some bikes from the resort and ride around Playacar this time.
🌴🦎🏝🌞(My daughter made me put up the emojis😃)
Haha! Thanks for watching and hope your upcoming trip is even better than the last. The bikes sound incredible! Lastly, we love the emojis!!
You guys are so nice, i really enjoyed the video and it’s a good review, I love it🫰🏻
Thank you so much for watching!
Was the asian restaurant a teppanyaki or was it a la carte menu ordering? Also, was it hard getting dining reservations? Thanks, great review!
It was an a la carte and reservations were very easy for the Asian restaurant that night. Thanks for watching!
Going in May and Im a bit nervous as I’ve seen many bad reviews, thanks for all the detailed info! How long was the wait for room service? Do they offer a good variety of room service food other than breakfast?
Don't be nervous, you're going to have a great time! It's certainly not the most luxurious resort (we've definitely stayed in newer and swankier joints) but it still delivers. What they lack in amenities they more than make up for in service. Room service took a bit, we'd say 45 mins to an hour and yes they do have a decent variety. It's 24 hour service so at 11 am the menu switches to lunch and in the evening you do have limited dinner options. It's not the greatest room service menu, but we have been to luxury resorts that don't offer room service at all! Again, it's not perfect. But it delivers!
I’ve heard there is a lot of vip areas did you have that or if not feel that?
We saw them, but unfortunately, we were unable to take advantage of any of them. To be honest, with three kids in tow we weren't too much concerned with VIP treatment, we were there for some good ol' family fun :)
What’s the towel situation there , I heard you only get one per person
In theory, yes. However, that was loosely enforced ;)
Hi,
When you went off of the resort to 5th avenue did the hotel help you book a taxi to go and come back? Would love to explore outside of the resort but worried about trying to figure out how to get back to Sandos after we leave.
Thanks!
Don't worry, getting back to the resort won't be a problem at all. There are certified taxi's literally everywhere up and down 5th that will get you back to your hotel without any issues. Thanks for watching!
Great video, love the detail. Did you use the kids club at all? Are there age restrictions on the teen club?
We did not use the kids club, we were fortunate to have Noni and Baba on deck to help with the kids! The teen club was for ages 12-17 if memory serves. Adults were allowed in but not allowed to play certain games. You may want to double check us just to be sure, but I know we're in the ball park. Thanks for watching!
Great video! We will be there from uruguay in 10 days!
Awesome! You're going to have a wonderful time! Thanks for watching!
You have to be there anywhere from November-feb for a beach with no seaweed.
How were the rooms?
Thank you for reviewing this! We are in the process of booking here, and looking at what it's like. Can you tell me if the bunk beds have an extra bed underneath it that pulls out? Or was there a pull out couch as well? Thank you!!
Unfortunately there is no pull out bed or couch available. You may just have to book an extra room to get any extra beds. Thank you for watching!
Not to sound dumb :/ but is just the buffet all inclusive or are all the restaurants too?
Great question! All the restaurants are included :)
This video was SO helpful! Thank you for taking the time to do such a thorough review. My only question: is the 24 hour room service extra?
Thank you and thanks for watching! Nope it's not! Take advantage!
when did you go
We were just there a few weeks ago!
Do they have airport transfer and car seat option ? Ty
You would have to arrange that privately. Separately from the resort to our knowledge.
If you choose Sandos playacar can u also access the Sandos Caracol resort ??
Yes, you can! They offer day visit exchanges.
Aside from the steakhouses, how were the other restaurants?
We actually outlined quite a few of them in the video. The buffets were solid. The Mexican, Italian and Asian were fantastic. Unfortunately, we were unable to try the French. If you go, please drop your own review for us in the comments section. Thanks for watching!
Thank you for sharing your experience. You have a beautiful family l love ❤️ the JoPro. We we will be coming in November as a group of adults. We will be there for the day of the dead festivities 🥳 and we’re looking for a place with clean rooms and a beach. The sister property has a day of the dead celebration that we can attend for free as well as a cenote. Not concerned to much about food breakfast and lunch buffets are fine as we will spend most nights on 5th Avenue. The check in process is a bummer. Glad you enjoyed your family vacation. If we choose this resort l will come back and share my experience. Continued blessings to you and your family.
Sounds like you all have an epic trip planned ahead of you! Thank you so much for watching and for your kind words and blessings. May you all be blessed as well. We can't wait to hear an update on your adventures!
Thanks for the info. Good video. Did u have access to Sandos eco resort as well?
You're welcome! There was an eco exchange option that allows you to pop over to the sister resort for the day. We almost did it, but last minute decided against it. If you go to eco, please let us know your thoughts. Thanks for watching!
Was it free to visit the sister resort
@@beckievaca-rivas4304 yes you can visit. However u have to take a taxi there. I forgot the cost about $15 to $20 I believe
Felt bad since you had 999 subs so I subbed and made it to 1k
Lol, it's ok! No need to sub simply out of sympathy but we appreciate it. Hopefully the content was able to provide some insight for you! Thank you for your kindness.
that surprise was awesome! :)
AWESOME!!! Brouuuu
Excellent video
I'll wait for you next time, we need to go eat street tacos.
Heeey! Alan! For sure! Yessss, let's be sure to get some delicious tacos! Good to hear from you and hope to see you again soon :)
Hi we're leaving this week to stay there. Do they have any beach bars or waitress on the beach?
There is a bar "near" the beach, however, we didn't see any actually on the beach. We also didn't see any waitresses on the beach, but that could be because we spent the majority of our time in the family section of the resort. Perhaps it's different wear the adult's hang.
Please let us know and have a great trip!!
Blue moon is on the adults only beach.
And if you book RE? You get free Hydrotherapy at the spa!
Blue Moon is in the adult only area.
Thank you for the clarification!
When did you guys visit?
February of '22
What month did you go in?
We were there in February!
I came across your video while doing some research om Sandos Playacar. I'd read several reviews on Yelp and TripAdvisor and was regretting my decision to attend my niece's wedding in August 2022. Your video did help get rid of some of my anxiety, so thank you for that. The resort/rooms appears to be a bit dated and reviews tend to also complain about maintenance issues. I can only hope that the management has read some of the reviews and worked to rectify the problems. Thanks again for the great video.
How did you like the resort?
how woul you ccompare this resort to the RIU's?
We haven't been to the RIU's just yet. We considered them in both Jamaica and Mexico, but decided to go with other options. It's soon on our radar!
Rui Cabo and Playa is amazing, Especially when you are in Palace. If you want affordable but fun, Santa Fe and Tequila :)
What time of yer were you there please?
We were there in February :)
@@abroadwiththeburrells hello, i am going next february, can you tell me how it was the water temperature in the pools and in the sea??? Im traveling With my wife and my two daughters.
Thanks for sharing your experience 😊
@@salvadorfernandovalenzuela3862 The water was warm in both the pool and the ocean. The ocean was not as warm as the water in the Caribbean obviously, but plenty warm enough. You guys will have a ton of fun!
I tried booking this same room we’re a family of 5 we have 3 young children and they told us they could t accommodate 5 in that room anymore. 😞
Aww, that is terribly unfortunate. They must have JUST instituted that rule, which makes no sense to us...
Is there any night clubs?
There may be some on 5th Avenue? We're not sure, we didn't see any night clubs, sorry :/
How strict was the resort with the mask wearing?
Not very. Obviously, there was no mask enforcement outdoors. We'd always wear them in restaurants, however, and then remove them when seated. As far as the bars are concerned, we didn't see to many people wearing masks.
are masks required? I see so many people wearing maks. I know Mexico required masks in 2022, but do they still require masks?
Hey guys, thanks for letting people know. I was about to pick this one and now is a No No! Thanks
How was the food. There sister resort has horrible food reviews
The French is amazing!!! You missed out
That's what we were afraid of, lol. Thanks for the feedback!
So priviledged…
What is up with the masks???