Jira Service Management - Linking Insight Custom Fields

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  • Опубліковано 6 лис 2024

КОМЕНТАРІ • 6

  • @Bubble_gum4ik
    @Bubble_gum4ik Рік тому

    Thank you for this video)
    Any idea how to make autofill of depented field?

    • @elisolutions
      @elisolutions  Рік тому

      Hi there, you can try this option: community.atlassian.com/t5/Jira-Service-Management/Filter-Issue-Scope-IQL-with-a-select-custom-field-how/qaq-p/1594125 but it will depend whether it's a single or multie select.

  • @blakewalsh919
    @blakewalsh919 Рік тому

    I'm having trouble setting up what you have from 0:19-1:08. I got the objects assigned to the custom fields and all of that is working great. How did you get that first part set up? This is exactly what I need for my current project

    • @elisolutions
      @elisolutions  Рік тому

      Hi There,
      You will need to create an attribute in one of the child objects that refers back to the parent object. Instead of selecting default for text, select, etc. You need to select the object attribute and then select the object you want to pick up.

  • @johnskii
    @johnskii 2 роки тому

    Is it possible to run the IQL filter using multiple Business Unit objects? I can not seem to get this to work in the JSM portal using the settings in this video (with the addition of the store multiple objects setting switched on)

    • @elisolutions
      @elisolutions  2 роки тому

      Hi Johnski, does your custom field supports multiple business unit selections? If so, the iql filter can be used with the in() syntax to match the business units you want to match.