Hello, I recently purchased the PL81T (Grace). In the user manual it says “To avoid any possibility of damaging the machine's components, NEVER,UNDER ANY CIRCUMSTANCES, ADD ANY DESCALING PRODUCTS TO THE WATER TANK.” So I was wondering if I should or should not descale? Is the manual wrong or is this video wrong? Thank you
Hi Tom, you have an old version of the instruction manual, the video is ok and the descaling procedure must be performed annually, please contact your reseller for more details. Thank you! LELIT team
@@ruifilip Hello, the descaling process is not mentioned in the user guide as it is a delicate and complex procedure which has to be evaluated first with your reseller and /or specilized technician in order to understand the frecency of this operation. Thank you, LELIT Team
Hi, thank you for your video, very useful. My question is about the descaler. Because in my country there are not Puly products, my question is if I will be able to use an alternative such Urnex products for a Lelit Victoria PL91T. For the descaling there is the Urnex Dezcal and for group cleaning is the Urnex Cafiza. If I analyze the SDS of Puly vs. Dezcal, there are a little differences in compositions. I read Urnex is a recognized world brand, and they are specialists in coffee cleaning, starting in 1930, and now selling in 70 countries. I would like to get your valuable opinion about that brand, if it will safe like Puly and can be a valid alternative for my situation. Thanks.
Hello, thank you for contacting us. Please forward your request to our Customer Care dept. sending an email to care.foryou@lelit.com. They will be happy to support you. Thanks and best regards, LELIT Team
Hola, le pedimos que envíe una email a nuestro Departamento de Customer Care, van a darle todas las indicaciones. Quedamos a disposición. Gracias, LELIT Team
Hello, if your machine is under warranty, we recommend you to check this issue also with your reseller as he has the possibility to inspect the machine in order to determine the right moment for a descaling. Furthermore, if the procedure it's not executed in the correct way, this can cause the corrosion of some parts inside the machine. This is why we recommend to have this procedure done by the reseller / specialized technician. Thank you, LELIT Team
Hi, you can use any type of microfiber cloth, moistened. You could also opt for our cleaning kit PLA9101, which contains a black microfiber cloth. We remain at your disposal. Thank you, LELIT Team
Hello, thank you for your comment. We confirm that descaling should be executed about once a year by a specialized technician. For further details, please contact us at care.foryou@lelit.com. Our Customer Care Dept will be more than happy to support you. Thanks and best regards, LELIT Team
Respectfully I will have to disagree with the stated times. A domestic coffee machine like the Anna that is used daily for 1 year translates to water sitting inside the boiler at 88°C-95°C for at least 180 hours. It seems very unrealistic that a thorough descaling would be complete in 120 (4x30) seconds, especially since the "technician" has no idea what level of lime deposits are found inside the machine. Diluted descaling products need up to 25 minutes to do their job inside a domestic coffee machine. My Delonghi Perfecta has an automated descaling process that takes 25 minutes. Even a backflush with cleaning tablets, done regularly takes more than 120 seconds.
Hello, we invite you to forward your technical requests to our Customer Care dept sending an email to care.foryou@lelit.com. They'll provide you with their technical opinion. We remain at your disposal. Thank you, LELIT Team
in this non official video they let it sit for 15-30 minutes, may they forgot to mention this? ua-cam.com/video/AKR0d-Q5BEw/v-deo.htmlsi=7Wl5bKncdP4I_rLe
I applied the descaling procedure after 20 months of purchasing "Anna." Everything went well, but how can we test the scaling degree within the machine? Is there a test or something? So we can understand when the machine needs descaling. Also, I cannot find water softener filters in Türkiye despite there being two Lelit distributors here. If something occurs with the machine, who's to blame if distributors do not provide protective items?
Hello, thank you for reaching out. We invite you to forward this request to our Customer Care dept, sending an email to care.foryou@lelit.com. We remain at your disposal. Thank you, LELIT Team
Hello, Specific for Victoria, what is the dosage? 400ml or 1lt with 1 puly descaler or 2? How often this procedure is required? Ok a year, but in to how many dosages/shots is equilevavent this to? It would be nice to release an extra manual per machine and describe there the process.
Hello Spyros, thank you for your suggestion, we'll take it into consideration. We kindly ask you to send an email to care@lelit.com attaching a photo of your product data label. We'll support you from there. Thank you, LELIT Team
Hi Lelit team, yesterday I descaled my Anita according to your instructions with 400ml of water and one bottle of the Puly descaler. I found though that after withdrawing water for the 2nd time, the tank was already almost empty, and there was barely enough left for the 2nd water withdrawal via the steam wand. It felt like there should be more water left for more cycles, or are 2 really enough?
Hello, thank you for your comment. To better support, we kindly ask you to forward your request to care.foryou@lelit.com, attaching a photo of the product data label (on the back of the machine), a copy of the purchase document and a video showing the situation you have been facing. Our Customer Care Dept will be more than happy to support you. Thanks and best regards, LELIT Team
Hello, thank you for your feedback. We invite you to send an email to care.foryou@lelit.com to get more technical details about this topic. We remain at your disposal. Thank you, LELIT Team
Hello Team! I got a PL41TEM machine. My question would be: where can I get hold of this little filter you're applying after removing the resin water softener? Official name / part number would be helpful. Alternatively, can I keep the old resin filter to be replaced for the descaling and change for the new one afterwards instead of applying this little filter? Your answer is much appreciated, thanks!
Hello Csaba, the code of the mentioned little filter is MC042 which you can purchase from our LELIT authorized resellers, you can find the complete list here: lelit.com/lelit-worldwide/ , Thank you, LELIT Team
Hello, we invite you to send an email to care.foryou@lelit.com: our Customer Care will provide you with the instructions on how to proceed. We remain at your disposal. Thank you, LELIT Team
Hi Lelit team, thanks for the video. Thanks to your team, I bought few years ago my Lelit Anita 41temd and I think I will go soon with Mara. You helped me a lot at the beginning of my journey - could you please now elaborate if instead of Puly Espresso we could use Puly descaller powder? Puly's sellers claim that it's OK - but wanted to be sure on what do you think on that. I use my machine a lot and clean it frequently - Puly Espresso is just not as cost effective as Puly descaller powder (price is very different). Will appreciate on your opinion why we can/cant' use powder puly descaller (called Puly Cleaner).
Hello, please be informed that the descaling product PLA9204 Puly discaler liquid was tested on the LELIT PL41-Anita PL042-Grace PL81T-Kate PL82T-Victoria PL91T. This product and the procedure in this video were calibrated in order to obtain the correct result with minimal impact on the internal parts of the machine. In case of any doubt or further details please contact our Customer Care at care@lelit.com . Thank you, LELIT Team
You used to have a video for descaling the Lelit Mara X but I can't find it on your channel anymore. Can you please share this so I can descale my machine at home?
Hello, we kindly ask you to send an email to care@lelit.com attaching a photo of your product data label, our Customer Care will support you from there. Thank you, LELIT Team
Buongiorno, La ringraziamo per averci contattato. La invitiamo ad inoltrare la Sua richiesta al nostro reparto Customer Care, inviando una mail a care.foryou@lelit.com, per ricevere tutti i dettagli tecnici. Rimaniamo a disposizione. Grazie, LELIT Team
Hello, thank you for contacting us. We know that you have already contacted our Customer Care Department. It will be more than happy to help you. Thanks and kind regards, LELIT Team.
Hey Lelit Team, thanks for the video ! I don't find this little white filter, can I do the descaling process without it or just with the resine filter ? Thanks for the answer
Hello, we kindly ask you to send us a photo of your product data label to the e-mail address care@lelit.com. We'll support you from there. Thank you, LELIT Team
Hello Lelit team, I made a mistake during the descaling procedure. I have the Kate model, and I let the water twice run through the group with pre-infusion on. Do you think that this could create a problem either to the machine or the coffee produced? Thank you in advance
Hello Dimitris, we invite you to send a photo of your product data label to care@lelit.com. Our Customer Care will be more than happy to support you from there. Thank you, LELIT Team
Hey can you explain to me please . if you write how to descaling rancilio silvia and you will find how Woman explain to descaling and she tells just let the water out about 1/4 and turn off the machine about 20 minutes . and again , and the same way and its going with cold water you know.. so, Can i do that way on lelit anna . or lelit just has specific execute as in video. because you did it with hot hater its not good maybe other machines, but what about lelit? maybe you understand. and sorry if i made mistake in words, my english is not enought to discusse about this stuff. thanks
Hello, we kindly ask you to follow the descaling procedure for Anna as described in our video, since it is tested and confirmed for Anna’s circuit. If we have not understood your question correctly, we apologize, and we kindly ask you to address your question directly to our care@lelit.com Thank you! LELIT team
hello lelit master!i am owner of a lelit pl41 plust glenda and i just want to know if i can descale my machine with citric acid and what is the amount of the water-descaler mix in the tank during the descaling procedure?
Hello, pelase note that the descaling of the hydraulic circuit of the machine PL41PLUST must be done every year to ensure longevity and constant performances. The state of the machine needs to be checked previously by your reseller/specialized technician and the descaling operation must be done following a certain procedure by a specialized technician to avoid ruining the internal components of the machine. Therefore we recommend you to contact your reseller who is in charge of the after sale issue. Thank you, LELIT Team
Great!! I’m thinking to purchase new Elisabeth, is this procedure similar in dual boiler? Would you recommend any special kind of water besides the resin filter? Thanks again!!
Hi, the procedure for Elizabeth is pretty different, the video will be uploaded as soon as possible. We always recommend the use of the resin filter, with any kind of water :) Take care, LELIT team
Hello, in order to understand better this issue, we kindly ask you to send your water profile to care@lelit.com together with a photo of the product data label. thank you, LELIT Team
@@LELIT_Official Away from any process of disinfection or chemical treatment, water slowly and surely achieves the ideal chemical balance in metals and pH and at the same time gives us its unsurpassed soft and cool taste. Its extremely low content of both sodium (Na +: 1.53 mg / l) and magnesium (Mg ++: 1.98 mg / l), makes it suitable for people who follow a low sodium diet and is recommended for people who suffer from chronic heart disease. In addition, magnesium contributes to the better functioning of the heart, muscles, nerves and has laxative and diuretic properties. Its rich content of calcium (Ca +: 34.6 mg / l) derived from the rocks (limestone, dolomite) through which water passes, helps regulate blood pressure, the development of bones and teeth and is essential for good muscle function. It is distinguished by an incredibly low total hardness (CaCo3-: 94.6 mg / l) which makes it delicious, soft, light water for every consumer.
@@LELIT_Official Away from any process of disinfection or chemical treatment, water slowly and surely achieves the ideal chemical balance in metals and pH and at the same time gives us its unsurpassed soft and cool taste. Its extremely low content of both sodium (Na +: 1.53 mg / l) and magnesium (Mg ++: 1.98 mg / l), makes it suitable for people who follow a low sodium diet and is recommended for people who suffer from chronic heart disease. In addition, magnesium contributes to the better functioning of the heart, muscles, nerves and has laxative and diuretic properties. Its rich content of calcium (Ca +: 34.6 mg / l) derived from the rocks (limestone, dolomite) through which water passes, helps regulate blood pressure, the development of bones and teeth and is essential for good muscle function. It is distinguished by an incredibly low total hardness (CaCo3-: 94.6 mg / l) which makes it delicious, soft, light water for every consumer.
@@anargiros Hello, thank you for your comment. We know that you are already in contact with our Care Departments, who is checking the mentioned water profile with our water expert. We will get back to you with an answer by email asap. Thank you, LELIT Team
Hey, wouldnt it make sense to use distilled water for the 2 full tank part (after the 400 ml Puly part)? Because the idea is to descale, but isnt running 800 ml of „hard water“ without the filter counterproductive?
Hello Team LELIT. Thank you very much for this video !. I have a PL41LEM model and I never descaled it since 5 years. Can I keep the descale mixture in the boiler during few minutes before replace by clean water (for example 10mn or 20mn) ? You're process seems very quick. Does the quick process to descale in your video is specific to the Puly descaler ?. Thank you in advance for your answer.
Hello, our process is specific to our machine and the Puly descaler, we reccomend to follow our procedure. We also remind you that the descaling procedure must be performed annually and by an authorized technician. Thank you, LELIT Team
@@AzizIzgin Hello, LELIT has published videos showing how the descaling procedure has to be done. Our recommendation is not compulsory, remains a recommendation since we don't know the profile of every user. Some of our clients have the expertise to perform this, while others prefer to contact an authorized technician. Take care! LELIT team
Hello. My bulb bulb burned out. Shortly after purchase. It is still under warranty. Can I change the light bulb at home. How it changes. And what kind of light bulb and where can I order
Hello, please contact our Customer case at care@lelit.com sharing also a photo about the product data label and a short video about the mentioned issue and we will follow up from there. Thank you, LELIT Team
Hello, I am proud owner of a PL41LEM. Currently using a Fred a grinder and everything used to work perfectly. For some days now it started to lose pressure and right now every coffee I make is without any crema, since pressure is always below 8. 1-Any advice or help on warranty you can give is greatly appreciated. 2-Is this descaling the same for my machine?
Hi, please note that your reseller is the person in charge of all the after sales support and warranty, we kindly invite you to contact him/her. The descaling procedure is the same. Thank you, LELIT Team
@@ivordonez It could be due to the non-decaling and to the consequent wear of components. Unfortunately, it is hard to give you a proper answer without seeing the product, for this reason we suggest you contact your reseller for the technical support. Thank you, LELIT Team
Hello, yes, you can try to find it from a LELIT authorized reseller referring to the part number MC042. Please find the complete list of LELIT partners here lelit.com/lelit-worldwide/#. Thank you, LELIT Team
Hi! I have question about problem with pressure in LELIT ANNA PL41EM. When doing coffe pressure is 8-9 bars. 1 month ago it was about 10 bars and coffe was much better. I descaled the coffee machine, i did backflush, changed the pump. No change. In 25 sec. i have about 50 ml of coffe. What could be the problem? Can you help. Authorised Lelit service is about 300 km from me, so i want to know could this be something serious or maybe not.
@@winfle yep, You have to check the pressure using a blind filter - if it is ok. (about 9 bars), then problem is with coffe (not for that kind of coffe machines - most propably) or something with grinder. my problem was with coffee
Hello, we inform you that the procedure is not the same. We always recommend having the descaling procedure of LELIT Bianca carried out by a technician with the specific LELIT product. We suggest contacting your reseller, in order to avoid any damage of the internal parts. We remain at your disposal for any issue. Thanks and best regards, LELIT Team
For PL81T should be 1 liter of water and 1 pack of descaler, right? But then should i repeat group and steamer descaling 2 times, because there is 2 times more liquid in the tank then on your video?
@@LELIT_Official I mean before that you use 400ml of water + descaler and then let it through group and steamer one time. And you said that for PL81t should take 1 liter of water + descaler. But if i pass that mix through group and steamer one time each, like on the video, i will still have half of tank full with water and descaler. Should i repeat process or just pour out unused liquid?
@@aleksandrgudkov8357, now it is clear! Yes you have to finish the solution of water + descaler before refilling the tank with fresh water. Pay attention to the time of extraction from the group and the wand: it could be of 30 seconds for each extraction ;) Thank you, LELIT team
Buongiorno, la frequenza di questo procedimento può dipendere dalla quantità di caffè erogati e dal profilo dell'acqua, ma di solito è necessario effettuarla una volta all'anno. La preghiamo di inviare il Suo profilo d'acqua al nostro Customer Care all'indirizzo care@lelit.com, saremo lieti di supportarLa. Grazie, LELIT Team
Buongiorno, La prego di notare che la frequenza di questo procedimento può dipendere dalla quantità di caffè erogati e dal profilo dell'acqua, ma di solito è necessario effettuarla una volta all'anno. La preghiamo di inviare il Suo profilo d'acqua e una foto dell'etichetta dati prodotto che si trova sul retro della macchina al nostro Customer Care all'indirizzo care@lelit.com, saremo lieti di supportarLa. Grazie, LELIT Team
Hello, not all the old models can be descaling. For more information, please, send an email to care@lelit.com with the picture of the model number of your coffee machine. Thank you, LELIT Team
Hi, buying a used coffee machine, especially online, is pretty risky. There is no specific procedure to follow. But of course, it's better if you have a bit of practice and know what to look for when you receive the unit. You should check the internal components, see if there are no leaks, if pump and fittings are ok etc. Since you don't know how the machine has been used, a descaling procedure + backflushing + grinder cleaninf + steam wand cleaning are all strongly recommended. LELIT Team
@@LELIT_Official Thank you very much,! Are they're more manuals (for descaling etc.) and technical drawings to download without registering the machine?
... mi potete togliere un dubbio? Sulla mia PL41EM, è possibile montare il latte per il cappuccino con la lancia priva del cilindretto col forellino, come mostrato in questo video (ua-cam.com/video/rOHDH8LUXfo/v-deo.html) ???? All'inizio ho provato ma non ci sono mai riuscito, perché?
Buongiorno, confermiamo che è possibile montare il latte senza il Pannarello installato sulla Sua lancia, ma utilizzarlo renderà la procedura più semplice. Le suggeriamo di inviare una mail al nostra Customer Care (con cui è già in contatto) per avere indicazioni su come procedere al meglio. Rimaniamo a disposizione. Grazie, LELIT Team
Hallo and Happy new Year! I have model pl41tem last 3 months and I did my first descaling like this video.It is very helpful! I have one question such u are the lelit team and u knew better .. Which is the loss of degrees Celsius from boiler to group head to set the offset right?
I feel really bad as a customer, when machie doesn't come with elementary blind filter, that is required for clearing the machine. Especially, when you order expensive machine and you can't easily buy original part easily.. $1 required part is missing on $600 coffee machine, it's crazy!
Hello, we are very sorry to read you are not satisfied with this aspect. Our customers' feedback help us improve LELLIT products and service day by day, we have forwarded your to our R&D dept. We invite you to send an email to care.foryou@lelit.com if you need more information. We remain at your disposal. Thank you, LELIT Team
OK LELIT team, I have a question: This descaler is some kind of acid, isn't it? If I add twice as much recommended water for one anti-scale bottle to the tank of my PL81T, it will make the solution twice as weak. Is it gonna be effective enough?
Hello, if you want to increase only the water quantity, the effect of the descaling product is less agressive. In this case the procedure will take more time to erogate the water from the group, please pay attention to the breaks in order to avoid any damage of the pump. Thank you, LELIT Team
Hello. I am in the USA. I am interested in your Mara X machine however I am afraid I cannot get a professional technician. Is it impossible to service (descale) the machine without a professional or is it highly recommended? I appreciate your time.
Hello, this video shows the descaling procedure for PL41, PL042, PL81T, PL82T and PL91T not for MaraX. MaraX can be descaled and there is a specific video for this machine that you see on our LELIT channel. Thank you, LELIT team
Hi, we reccommend to rely on the professional assistance because sometimes doing these procededures yourself might worsen the situation and ruin the machine. Take care, LELIT Team
@@LELIT_Official This is the case for HX and DB machines. SBDU residential machines should be allowed to be descaled at home without the need to visit a technician.
@@NiceGuyNotSo I have owned 3 SBDU machines, including the Lelit Anna PL41TEM, and have always done the descaling myself without taking the machine to a technician. I think Lelit is concerned that the average consumer might do something wrong and mess up the machine.
Buongiorno, La ringraziamo per il Suo commento. La informiamo che la lingua inglese è stata scelta in quanto i nostri prodotti sono rivolti ad un pubblico internazionale. In ogni caso, terremo presente il Suo suggerimento per sviluppi futuri. Rimaniamo a disposizione. Grazie, LELIT Team
Very helpful. Thank you. Also, thanks for doing the video in english.
You are welcome! Take care!
thanks for shearing this information. I will buy a Anna machine soon so I am recolecting this type of information. Salute from Spain!
Hello, we are happy yo hear that you find our content useful. If you need more support don't hesistate to concatct us. Thank you, LELIT team
Muchas gracias! Perfectamente explicado y me ha sido de gran utilidad este tutoríal. Un saludo!
Hello, I recently purchased the PL81T (Grace). In the user manual it says
“To avoid any possibility of damaging the machine's components, NEVER,UNDER ANY CIRCUMSTANCES, ADD ANY DESCALING PRODUCTS TO THE WATER TANK.”
So I was wondering if I should or should not descale? Is the manual wrong or is this video wrong? Thank you
Hi Tom, you have an old version of the instruction manual, the video is ok and the descaling procedure must be performed annually, please contact your reseller for more details. Thank you! LELIT team
@@LELIT_Official thank you for the reply. I will take the advice on this video. Best wishes
@@LELIT_Official Hi, is rev 04 the latest version of the manual? No info about the descaling process.
@@ruifilip Hello, the descaling process is not mentioned in the user guide as it is a delicate and complex procedure which has to be evaluated first with your reseller and /or specilized technician in order to understand the frecency of this operation. Thank you, LELIT Team
Hi, thank you for your video, very useful. My question is about the descaler. Because in my country there are not Puly products, my question is if I will be able to use an alternative such Urnex products for a Lelit Victoria PL91T. For the descaling there is the Urnex Dezcal and for group cleaning is the Urnex Cafiza. If I analyze the SDS of Puly vs. Dezcal, there are a little differences in compositions. I read Urnex is a recognized world brand, and they are specialists in coffee cleaning, starting in 1930, and now selling in 70 countries. I would like to get your valuable opinion about that brand, if it will safe like Puly and can be a valid alternative for my situation. Thanks.
Hello, thank you for contacting us. Please forward your request to our Customer Care dept. sending an email to care.foryou@lelit.com. They will be happy to support you. Thanks and best regards, LELIT Team
Hola cada cuanto tiempo hay que descalcificar Lelit Anna ?
Hola, le pedimos que envíe una email a nuestro Departamento de Customer Care, van a darle todas las indicaciones. Quedamos a disposición. Gracias, LELIT Team
Guess I'm now a Lelit authorized technician. Thanks for the video.
Hello, if your machine is under warranty, we recommend you to check this issue also with your reseller as he has the possibility to inspect the machine in order to determine the right moment for a descaling. Furthermore, if the procedure it's not executed in the correct way, this can cause the corrosion of some parts inside the machine. This is why we recommend to have this procedure done by the reseller / specialized technician. Thank you, LELIT Team
Very helpful! If can't find a damn cloth, a regular one will do?
Hi, you can use any type of microfiber cloth, moistened. You could also opt for our cleaning kit PLA9101, which contains a black microfiber cloth. We remain at your disposal. Thank you, LELIT Team
Yer man didn't get the joke...
Is descaling a necessary thing to do? We’ve always used the Lelit water softener 70L for our Victoria, and we back flush it with Cafiza weekly.
Hello, thank you for your comment. We confirm that descaling should be executed about once a year by a specialized technician. For further details, please contact us at care.foryou@lelit.com. Our Customer Care Dept will be more than happy to support you. Thanks and best regards, LELIT Team
Respectfully I will have to disagree with the stated times. A domestic coffee machine like the Anna that is used daily for 1 year translates to water sitting inside the boiler at 88°C-95°C for at least 180 hours.
It seems very unrealistic that a thorough descaling would be complete in 120 (4x30) seconds, especially since the "technician" has no idea what level of lime deposits are found inside the machine.
Diluted descaling products need up to 25 minutes to do their job inside a domestic coffee machine.
My Delonghi Perfecta has an automated descaling process that takes 25 minutes.
Even a backflush with cleaning tablets, done regularly takes more than 120 seconds.
Hello, we invite you to forward your technical requests to our Customer Care dept sending an email to care.foryou@lelit.com. They'll provide you with their technical opinion. We remain at your disposal. Thank you, LELIT Team
in this non official video they let it sit for 15-30 minutes, may they forgot to mention this? ua-cam.com/video/AKR0d-Q5BEw/v-deo.htmlsi=7Wl5bKncdP4I_rLe
I applied the descaling procedure after 20 months of purchasing "Anna." Everything went well, but how can we test the scaling degree within the machine? Is there a test or something? So we can understand when the machine needs descaling. Also, I cannot find water softener filters in Türkiye despite there being two Lelit distributors here. If something occurs with the machine, who's to blame if distributors do not provide protective items?
Hello, thank you for reaching out. We invite you to forward this request to our Customer Care dept, sending an email to care.foryou@lelit.com. We remain at your disposal. Thank you, LELIT Team
Hello, Specific for Victoria, what is the dosage? 400ml or 1lt with 1 puly descaler or 2? How often this procedure is required? Ok a year, but in to how many dosages/shots is equilevavent this to? It would be nice to release an extra manual per machine and describe there the process.
Hello Spyros, thank you for your suggestion, we'll take it into consideration. We kindly ask you to send an email to care@lelit.com attaching a photo of your product data label. We'll support you from there. Thank you, LELIT Team
Hi Lelit team, yesterday I descaled my Anita according to your instructions with 400ml of water and one bottle of the Puly descaler. I found though that after withdrawing water for the 2nd time, the tank was already almost empty, and there was barely enough left for the 2nd water withdrawal via the steam wand. It felt like there should be more water left for more cycles, or are 2 really enough?
Hello, thank you for your comment. To better support, we kindly ask you to forward your request to care.foryou@lelit.com, attaching a photo of the product data label (on the back of the machine), a copy of the purchase document and a video showing the situation you have been facing. Our Customer Care Dept will be more than happy to support you. Thanks and best regards, LELIT Team
I had this “problem” too. But I think it’s not really important because the descaling mix already gone through the steam circle to do its work :)
if i never use steam its still needed to descalining steam wand or should i do it only for the group? thank you-grazie!
Hello, thank you for your feedback. We invite you to send an email to care.foryou@lelit.com to get more technical details about this topic. We remain at your disposal. Thank you, LELIT Team
Hello Team! I got a PL41TEM machine. My question would be: where can I get hold of this little filter you're applying after removing the resin water softener? Official name / part number would be helpful.
Alternatively, can I keep the old resin filter to be replaced for the descaling and change for the new one afterwards instead of applying this little filter?
Your answer is much appreciated, thanks!
Hello Csaba, the code of the mentioned little filter is MC042 which you can purchase from our LELIT authorized resellers, you can find the complete list here: lelit.com/lelit-worldwide/ , Thank you, LELIT Team
Hi, Lelit,
Would this descaling procedure work for LELIT PL60PLUST "Diana"?
Hello, we invite you to send an email to care.foryou@lelit.com: our Customer Care will provide you with the instructions on how to proceed. We remain at your disposal. Thank you, LELIT Team
Hi Lelit team, thanks for the video. Thanks to your team, I bought few years ago my Lelit Anita 41temd and I think I will go soon with Mara. You helped me a lot at the beginning of my journey - could you please now elaborate if instead of Puly Espresso we could use Puly descaller powder? Puly's sellers claim that it's OK - but wanted to be sure on what do you think on that. I use my machine a lot and clean it frequently - Puly Espresso is just not as cost effective as Puly descaller powder (price is very different). Will appreciate on your opinion why we can/cant' use powder puly descaller (called Puly Cleaner).
Hello, please be informed that the descaling product PLA9204 Puly discaler liquid was tested on the LELIT PL41-Anita PL042-Grace PL81T-Kate PL82T-Victoria PL91T. This product and the procedure in this video were calibrated in order to obtain the correct result with minimal impact on the internal parts of the machine. In case of any doubt or further details please contact our Customer Care at care@lelit.com . Thank you, LELIT Team
You used to have a video for descaling the Lelit Mara X but I can't find it on your channel anymore. Can you please share this so I can descale my machine at home?
Hello, we kindly ask you to send a photo of your product data label to care@lelit.com. We'll support you from there. Thank you, LELIT Team
Hi Lelit Team, is the same procedure for the PL41 plust pid (Glenda)? Thank you
Hello, we kindly ask you to send an email to care@lelit.com attaching a photo of your product data label, our Customer Care will support you from there. Thank you, LELIT Team
Salve, se uso acqua già comprata in bottiglia bisogna usare per forza il filtro addolcitore?
Buongiorno, La ringraziamo per averci contattato. La invitiamo ad inoltrare la Sua richiesta al nostro reparto Customer Care, inviando una mail a care.foryou@lelit.com, per ricevere tutti i dettagli tecnici. Rimaniamo a disposizione. Grazie, LELIT Team
I could not find the PULY descaler espresso liquid, only PULY cleaner descaler powder.
Is it safe for lelit pl91t?
Hello, thank you for contacting us. We know that you have already contacted our Customer Care Department. It will be more than happy to help you. Thanks and kind regards, LELIT Team.
Hey Lelit Team, thanks for the video ! I don't find this little white filter, can I do the descaling process without it or just with the resine filter ? Thanks for the answer
Hello, we kindly ask you to send us a photo of your product data label to the e-mail address care@lelit.com. We'll support you from there. Thank you, LELIT Team
"I have the same problem. Did you do it without that part?
Hello Lelit team, I made a mistake during the descaling procedure. I have the Kate model, and I let the water twice run through the group with pre-infusion on. Do you think that this could create a problem either to the machine or the coffee produced? Thank you in advance
Hello Dimitris, we invite you to send a photo of your product data label to care@lelit.com. Our Customer Care will be more than happy to support you from there. Thank you, LELIT Team
Hey can you explain to me please . if you write how to descaling rancilio silvia and you will find how Woman explain to descaling and she tells just let the water out about 1/4 and turn off the machine about 20 minutes . and again , and the same way and its going with cold water you know.. so, Can i do that way on lelit anna . or lelit just has specific execute as in video. because you did it with hot hater its not good maybe other machines, but what about lelit? maybe you understand. and sorry if i made mistake in words, my english is not enought to discusse about this stuff. thanks
Hello, we kindly ask you to follow the descaling procedure for Anna as described in our video, since it is tested and confirmed for Anna’s circuit. If we have not understood your question correctly, we apologize, and we kindly ask you to address your question directly to our care@lelit.com Thank you! LELIT team
@@LELIT_Official i got it thanks for answered
Is it possible to use a half/half mixture of white vinegar and water instead of the purchased liquid for descaling and water?
Hi, no it is not possible and we do not recommend it. Thank you, LELIT Team
hello lelit master!i am owner of a lelit pl41 plust glenda and i just want to know if i can descale my machine with citric acid and what is the amount of the water-descaler mix in the tank during the descaling procedure?
Hello, pelase note that the descaling of the hydraulic circuit of the machine PL41PLUST must be done every year to ensure longevity and constant performances. The state of the machine needs to be checked previously by your reseller/specialized technician and the descaling operation must be done following a certain procedure by a specialized technician to avoid ruining the internal components of the machine. Therefore we recommend you to contact your reseller who is in charge of the after sale issue. Thank you, LELIT Team
Great!! I’m thinking to purchase new Elisabeth, is this procedure similar in dual boiler? Would you recommend any special kind of water besides the resin filter? Thanks again!!
Hi, the procedure for Elizabeth is pretty different, the video will be uploaded as soon as possible. We always recommend the use of the resin filter, with any kind of water :) Take care, LELIT team
LELIT Thanks for the answer! I”ll be watching this channel!
Hi Lelit , this is nec even if I use lelit filter and very good qual of water ?
Hello, in order to understand better this issue, we kindly ask you to send your water profile to care@lelit.com together with a photo of the product data label. thank you, LELIT Team
@@LELIT_Official Away from any process of disinfection or chemical treatment, water slowly and surely achieves the ideal chemical balance in metals and pH and at the same time gives us its unsurpassed soft and cool taste.
Its extremely low content of both sodium (Na +: 1.53 mg / l) and magnesium (Mg ++: 1.98 mg / l), makes it suitable for people who follow a low sodium diet and is recommended for people who suffer from chronic heart disease. In addition, magnesium contributes to the better functioning of the heart, muscles, nerves and has laxative and diuretic properties.
Its rich content of calcium (Ca +: 34.6 mg / l) derived from the rocks (limestone, dolomite) through which water passes, helps regulate blood pressure, the development of bones and teeth and is essential for good muscle function. It is distinguished by an incredibly low total hardness (CaCo3-: 94.6 mg / l) which makes it delicious, soft, light water for every consumer.
@@LELIT_Official Away from any process of disinfection or chemical treatment, water slowly and surely achieves the ideal chemical balance in metals and pH and at the same time gives us its unsurpassed soft and cool taste.
Its extremely low content of both sodium (Na +: 1.53 mg / l) and magnesium (Mg ++: 1.98 mg / l), makes it suitable for people who follow a low sodium diet and is recommended for people who suffer from chronic heart disease. In addition, magnesium contributes to the better functioning of the heart, muscles, nerves and has laxative and diuretic properties.
Its rich content of calcium (Ca +: 34.6 mg / l) derived from the rocks (limestone, dolomite) through which water passes, helps regulate blood pressure, the development of bones and teeth and is essential for good muscle function. It is distinguished by an incredibly low total hardness (CaCo3-: 94.6 mg / l) which makes it delicious, soft, light water for every consumer.
@@anargiros Hello, thank you for your comment. We know that you are already in contact with our Care Departments, who is checking the mentioned water profile with our water expert. We will get back to you with an answer by email asap. Thank you, LELIT Team
@@LELIT_Official waiting for your answer , thank you
Hey, wouldnt it make sense to use distilled water for the 2 full tank part (after the 400 ml Puly part)? Because the idea is to descale, but isnt running 800 ml of „hard water“ without the filter counterproductive?
Hello, you can use "hard water" without any problem for the rinsing. Thank you, LELIT Team
Hello Team LELIT. Thank you very much for this video !.
I have a PL41LEM model and I never descaled it since 5 years.
Can I keep the descale mixture in the boiler during few minutes before replace by clean water (for example 10mn or 20mn) ? You're process seems very quick. Does the quick process to descale in your video is specific to the Puly descaler ?. Thank you in advance for your answer.
Hello, our process is specific to our machine and the Puly descaler, we reccomend to follow our procedure. We also remind you that the descaling procedure must be performed annually and by an authorized technician. Thank you, LELIT Team
@@LELIT_Official are you serious?! So if I buy the machine I have to turn it in to descale?!
I was going to purchase one but hesitated no :(
@@AzizIzgin Hello, LELIT has published videos showing how the descaling procedure has to be done. Our recommendation is not compulsory, remains a recommendation since we don't know the profile of every user. Some of our clients have the expertise to perform this, while others prefer to contact an authorized technician. Take care! LELIT team
Hello. My bulb bulb burned out. Shortly after purchase. It is still under warranty. Can I change the light bulb at home. How it changes. And what kind of light bulb and where can I order
Hello, please contact our Customer case at care@lelit.com sharing also a photo about the product data label and a short video about the mentioned issue and we will follow up from there. Thank you, LELIT Team
I tried to email you
Hello, I am proud owner of a PL41LEM. Currently using a Fred a grinder and everything used to work perfectly. For some days now it started to lose pressure and right now every coffee I make is without any crema, since pressure is always below 8.
1-Any advice or help on warranty you can give is greatly appreciated.
2-Is this descaling the same for my machine?
Hi, please note that your reseller is the person in charge of all the after sales support and warranty, we kindly invite you to contact him/her. The descaling procedure is the same. Thank you, LELIT Team
@@LELIT_Official on your proffesional opinion would you say this issue is related to non decaling for more than a year?
@@ivordonez It could be due to the non-decaling and to the consequent wear of components. Unfortunately, it is hard to give you a proper answer without seeing the product, for this reason we suggest you contact your reseller for the technical support. Thank you, LELIT Team
I have the same issue with my Anita. Im about to cleanup / descale the machine. But if it won't help, I will contact my reseller for a waranty service
What can we do if we've lost the small net filter(1:45) ? Can we order it from a authorized seller/reseller?
Hello, yes, you can try to find it from a LELIT authorized reseller referring to the part number MC042. Please find the complete list of LELIT partners here lelit.com/lelit-worldwide/#. Thank you, LELIT Team
do you have to wait for the water to boil? ie the preheat light will come on
Hello, the machine has to heat up before proceeding with the descaling. Thank you, LELIT Team
Hi!
I have question about problem with pressure in LELIT ANNA PL41EM.
When doing coffe pressure is 8-9 bars. 1 month ago it was about 10 bars and coffe was much better.
I descaled the coffee machine, i did backflush, changed the pump. No change. In 25 sec. i have about 50 ml of coffe.
What could be the problem? Can you help.
Authorised Lelit service is about 300 km from me, so i want to know could this be something serious or maybe not.
Hi Pawel, please check the pressure using a blind filter and send a video of this test to care@lelit.com Thank you! LELIT team
@@LELIT_Official Great, thank You! I will to this today.
@@pawe3155 hello, did you solve your issue? I have the same
@@winfle
yep,
You have to check the pressure using a blind filter - if it is ok. (about 9 bars), then problem is with coffe (not for that kind of coffe machines - most propably) or something with grinder.
my problem was with coffee
Is the procedure for Lelit Bianca the same?
Hello, we inform you that the procedure is not the same. We always recommend having the descaling procedure of LELIT Bianca carried out by a technician with the specific LELIT product. We suggest contacting your reseller, in order to avoid any damage of the internal parts. We remain at your disposal for any issue. Thanks and best regards, LELIT Team
How regularly is the Best for the machine the descaling to be executed?
The descaling procedure must be performed annually and it requires the intervention of a specialized technician :) LELIT Team
For PL81T should be 1 liter of water and 1 pack of descaler, right? But then should i repeat group and steamer descaling 2 times, because there is 2 times more liquid in the tank then on your video?
Because you have to refill the tank with fresh water for 2 times ;) Take care, LELIT Team
@@LELIT_Official I mean before that you use 400ml of water + descaler and then let it through group and steamer one time. And you said that for PL81t should take 1 liter of water + descaler. But if i pass that mix through group and steamer one time each, like on the video, i will still have half of tank full with water and descaler. Should i repeat process or just pour out unused liquid?
@@aleksandrgudkov8357, now it is clear! Yes you have to finish the solution of water + descaler before refilling the tank with fresh water. Pay attention to the time of extraction from the group and the wand: it could be of 30 seconds for each extraction ;) Thank you, LELIT team
@@LELIT_Official thank you! :)
Ogni quanto tempo bisogna fare questa operazione.?
Buongiorno, la frequenza di questo procedimento può dipendere dalla quantità di caffè erogati e dal profilo dell'acqua, ma di solito è necessario effettuarla una volta all'anno. La preghiamo di inviare il Suo profilo d'acqua al nostro Customer Care all'indirizzo care@lelit.com, saremo lieti di supportarLa. Grazie, LELIT Team
Ciao...ogni quanto dovrei fargli fare questo lavaggio??
Buongiorno, La prego di notare che la frequenza di questo procedimento può dipendere dalla quantità di caffè erogati e dal profilo dell'acqua, ma di solito è necessario effettuarla una volta all'anno. La preghiamo di inviare il Suo profilo d'acqua e una foto dell'etichetta dati prodotto che si trova sul retro della macchina al nostro Customer Care all'indirizzo care@lelit.com, saremo lieti di supportarLa. Grazie, LELIT Team
is this procedure good for old models too?
Hello, not all the old models can be descaling. For more information, please, send an email to care@lelit.com with the picture of the model number of your coffee machine. Thank you, LELIT Team
I want to buy this machine used from someone. Are there any tips on what to look for or check before buying a two year old machine?
Hi, buying a used coffee machine, especially online, is pretty risky. There is no specific procedure to follow. But of course, it's better if you have a bit of practice and know what to look for when you receive the unit. You should check the internal components, see if there are no leaks, if pump and fittings are ok etc. Since you don't know how the machine has been used, a descaling procedure + backflushing + grinder cleaninf + steam wand cleaning are all strongly recommended. LELIT Team
@@LELIT_Official Thank you very much,! Are they're more manuals (for descaling etc.) and technical drawings to download without registering the machine?
@@xPentag0n You're welcome. Additional documentation is available on care.lelit.com and only if you register your product. Take care! LELIT team
Actually bought the machine and I am so happy with it 😊
... mi potete togliere un dubbio?
Sulla mia PL41EM, è possibile montare il latte per il cappuccino con la lancia priva del cilindretto col forellino, come mostrato in questo video (ua-cam.com/video/rOHDH8LUXfo/v-deo.html) ????
All'inizio ho provato ma non ci sono mai riuscito, perché?
Buongiorno, confermiamo che è possibile montare il latte senza il Pannarello installato sulla Sua lancia, ma utilizzarlo renderà la procedura più semplice. Le suggeriamo di inviare una mail al nostra Customer Care (con cui è già in contatto) per avere indicazioni su come procedere al meglio. Rimaniamo a disposizione. Grazie, LELIT Team
Hallo and Happy new Year!
I have model pl41tem last 3 months and I did my first descaling like this video.It is very helpful!
I have one question such u are the lelit team and u knew better ..
Which is the loss of degrees Celsius from boiler to group head to set the offset right?
Hello, thank you so much for your comment. Yes, we are the LELIT Team, we are here for you.
Did u know which is the loss of degrees degrees Celsius from boiler to group head to set the offset right?
I feel really bad as a customer, when machie doesn't come with elementary blind filter, that is required for clearing the machine.
Especially, when you order expensive machine and you can't easily buy original part easily..
$1 required part is missing on $600 coffee machine, it's crazy!
Hello, we are very sorry to read you are not satisfied with this aspect. Our customers' feedback help us improve LELLIT products and service day by day, we have forwarded your to our R&D dept. We invite you to send an email to care.foryou@lelit.com if you need more information. We remain at your disposal. Thank you, LELIT Team
OK LELIT team, I have a question:
This descaler is some kind of acid, isn't it?
If I add twice as much recommended water for one anti-scale bottle to the tank of my PL81T, it will make the solution twice as weak.
Is it gonna be effective enough?
Hello, if you want to increase only the water quantity, the effect of the descaling product is less agressive. In this case the procedure will take more time to erogate the water from the group, please pay attention to the breaks in order to avoid any damage of the pump. Thank you, LELIT Team
Hello. I am in the USA. I am interested in your Mara X machine however I am afraid I cannot get a professional technician.
Is it impossible to service (descale) the machine without a professional or is it highly recommended?
I appreciate your time.
Hello, this video shows the descaling procedure for PL41, PL042, PL81T, PL82T and PL91T not for MaraX. MaraX can be descaled and there is a specific video for this machine that you see on our LELIT channel. Thank you, LELIT team
"THE OPERATIONS, IF CARRIED OUT BY A PRIVATE, ENTAIL THE LOSS OF THE RIGHT TO A GUARANTEE" - Quite the dick move.
Hi, we reccommend to rely on the professional assistance because sometimes doing these procededures yourself might worsen the situation and ruin the machine. Take care, LELIT Team
@@LELIT_Official This is the case for HX and DB machines. SBDU residential machines should be allowed to be descaled at home without the need to visit a technician.
@@NiceGuyNotSo Hi, thank you for your feedback. LELIT Team
@@NiceGuyNotSo I have owned 3 SBDU machines, including the Lelit Anna PL41TEM, and have always done the descaling myself without taking the machine to a technician. I think Lelit is concerned that the average consumer might do something wrong and mess up the machine.
I also told them this was a dick move, in a nice way, via email, today. They did not reply. They don't care. I'm going to have to descale it myself.
... giusto un appunto: ma aggiungere almeno i sottotitoli in italiano?
Dopotutto è un prodotto italiano ....
Buongiorno, La ringraziamo per il Suo commento. La informiamo che la lingua inglese è stata scelta in quanto i nostri prodotti sono rivolti ad un pubblico internazionale. In ogni caso, terremo presente il Suo suggerimento per sviluppi futuri. Rimaniamo a disposizione. Grazie, LELIT Team