They do value their customers that's why they accept no mess ups. Trust me I work for this company for 9 months and they are very accurate and what they do and if you mess up you mess up and you failed the company and the customer
@@karena2746 you must not work with the facilities then, its an absolute hell. The shifts are ridiculously bad on your back. Nor are they helpful with scheduling.
I work in a fulfilment centre in England.. it's honestly not bad to work there at all, I never get talked to about going to the toilet or chatting with my work mates, everyone is pleasent to work with so I'm not sure what all this talk about not being allowed to use to toilet is all about, unless it's an issue in the states which should be addressed.. But yeah it's the best job I've had to be honest, opportunity to climb the ladder if you want, lots of overtime available, one of the highest paying jobs in my area and good people to work with.
No doubt jeff is the richest person. He understood the internet when it came, he understood cloud when it came and hw understood AI when it started to boom Just wow. How much automation and still it employs a lot of people... Just imagine how many people and their brains were required to create all of this. Aws,this fulfilment center. Amazing
@@Tj11813not childish. It’s amazing to create what he created . Regardless of what you think of it, he turned an online book store into a company that changed the world. For good or for bad that’s amazing.
It's a good thing that AWS is part of Amazon otherwise their monthly bill would go in millions. It's still baffles me how much work and effort was needed to get those complex systems to work so seamlessly together.
It is not so baffeling when you realize that it gives amazon a reason to keep the two companies together. Amazon is only financially viable because of aws. This system gives them a little more reason for not being slapped by antitrust. :-) but it’s really clever ofcourse....
@@Thesupermachine2000 thats not true, its been financially viable before AWS. Free Cashflow is the real reason its successful, net income is not the reason.
@@Thesupermachine2000 so jeff bezos gets richer? you do know splitting the company would make shareholders far richer in the long run. look at what happened to standard oil. AWS alone is going to be worth 1 trillion dollars.
@@BenRajan FC wise yes, Flex and DSP Delivery...Still needs a lot of work. Flex app is clunky, slow, not battery optimized. App or routing system needs work.
If you’re referring to the seemingly odd size of some boxes, I’m sure the size is only one in a dozen parameters that govern the selection during the time window when the choice is made.
It works perfectly because they select boxes not just to put products in but also based on truck packing so they fill the trucks in a way stuff doesn't fall and break. Wasted packaging means wasted money, something Amazon isn't going to do.
@@abrahamaman8260 I take my bathroom breaks whenever I want or sometimes I go to the bathrooms just to waste time, I’m the one who’s working and drinking water I’m not gonna hold my piss just to stay on my station for 2 hours straight
Using just my history of orders half was either not really needed and forgotten is some drawer. Of the 1/2 I actually needed/wanted 1/2 of that was "wow this is cheap." Of that 1/2 broke, had issues, not what I expected and joined the other junk in some drawer. Of the original 1/2, within 6 months I realized I could have lived without it. The only things I actually have a real use for eventually were the boxes all this stuff came in so I can put more stuff in them.
I was supposed to go on a live tour at an FC near my house and 2 days before it was to happen it got cancelled due to COVID. I can literally see the FC out of my bedroom window.
Never realized that my logistics jobs in the netherlands is actually in the stone age compared to this. I have a scanner that shows me the location of the item and I have to walk there and pick it up with a trolley, I walk 20/30 km a day at work...now you tell me there are robots that bring the items to a location where the employee just sits and picks? wow
It'd be great if Amazon delivery people could take back all the cardboard boxes and plastic bubble padding and return them to the fulfillment centers to be re-used. I get deliveries all the time and I'd be happy to leave my old Amazon boxes and packaging material near the delivery area to be picked up and re-used.
I mean, they use a recycled paper for their boxes so as long as you recycle your trash things are good. Sending someone to take the boxes back wouldn't be worth the cost and ecological impact. An interesting option would be box-less packaging. In our country (Czechia) the most popular online store has thousands of self-service mailboxes throughout cities, where, upon entering the PIN code of your order a locked shelve will unlock and you can take your items that are not packaged in any box. It is also quite convenient as I can pick it up whenever I have time as in Europe the delivery people can't leave your order in front of your doors, and if you happen not to be at your place, then they try to deliver it to us the next day.
lmao i work 14 hours a day delivering your packages. i literally piss in a cup in the back of my van twice a day. you want amazon to add to my workload? i agree that AMAZON should do a lot more to recycle and a million other things, but don't even try to put it on the 'delivery people'. you'd think after watching the video you commented on you would have worded it differently?????
In the entire fulfillment center only aws Neptune ,Aurora and ML used Surprising to me. This means, aws has to catch up to fit in enterprise end to end warehouse deployment
I think #Jeff shouldn't be the only one to receive credit for this operation. Props to #Andy, everyone at Amazon involved with aws, & the #Amazonians that are involved in making this process successful. #AMZG😉! Thanks everyone!🙂
Those bins are not automatically brought to their stations for picking. They make people run around the warehouse loading the bins into there machine right next to their station
4:30 This is done by Indian employees. My brother's been working in that team since 2 years to create training data. I even tried it for some time. it's very boring. Everytime i meet him he'll be working on different kind of task. Like clicking on the exact shelf the associate placed the box, drawing an outline of a plastic bag containing water bottles for the robot arm to pick up etc. He mentioned there were some good automation opportunities that were lost because the warehouse employees concerned about others watching their recordings.
2:30 Anyone know what materials Amazon uses to create the storage pods? 4:00 I can't figure out what type of elastic fabric they're using to cover the shelving entrance.
I'll start by saying that I really appreciate every single hard working person that works in these warehouses and delivery. I look for products on Amazon that are not made in China so American businesses can be supported, there a lot of businesses on there just it takes longer to find them. Amazon the corporation is awful though for everything, from non durable, disposable, hazardous chemical containing Chinese products that clog landfills, to Indian based horrible customer service, and loopholes so they don't contribute any thing with taxes. All the environmental & health costs paid by employees, customers, while local businesses suffer and the huge corporations profit.
Amazon's ecommerce site is nothing without China because 97% of its goods are made in China. Check the product reviews and see for yourself. Plus its very hard not to buy anything made in China. Look around your home. As a non-Chinese, I think we should appreciate China for its contribution to the world regardless how the American govt tries to paint its competition. Yet they are quick to copy their moves, inventions and ideas.
Amazon FBA is great way to dodge all the headaches of shipment delivery for new sellers, but I think the prices are on the higher side and they diminish the margins
I'm actually surprised there's still so many humans involved in the process. Is it the fact that humans are so universally good at recognizing and grasping various objects, that it makes it prohibitively difficult to automate their roles at the moment?
A couple of years ago, I looked up what model of robots (the short, shelf-transporters) they were using to see if I could get one myself... Turned out they were only sold alongside a warehouse, which wasn't within my budget 😢
@@homicidemonkey4365 I checked Ali express, I might be able to get one as low as $2500, expensive just to sate my curiousity, but still, achievable if I want it bad enough. Even if I imagine the very cheapest model from AE probably won't be useful to me at all 😁
@@ChristianOhlendorffKnudsen I'm an electrical engineering student at ETH Zürich and am currently attending a lecture about recursive estimation taught by Raffaello D'Andrea, one of the co-founders of Kiva Systems. Maybe I can get him to give you a discount 😂 (also, check out his TED talks, they are quite interesting)
Gosh, I feel like in the fulfilment centre, the humans are more robotic than the robots. The work done by the AI is very intelligent whereas the work done by the human is more mechanical.
I work for Amazon and when something is wrong with a package I get those and I have to see what’s wrong with the label or if the item was damaged or it’s missing Etc, It’s called Problem Solve. Advice for the packers. Do your job right.
I think there's a lot of potential for efficiency in delivery stations as well. Would love to see more software engineers and robotics people innovating at DS's!
This whole process will change once they figure out how to automate the binning and picking as those bin shelves will likely have to be altered...coming soon certainly.
@@NickBandMjazzwoodtip First will be binning and picking, then truck loading and unloading...truck driving automation is already being tested on some highways. Finally, once it all works the focus will be speed and seamless coordination. Invest your money accordingly.
They don't use the Flex-Lines anymore, because some idiot attached some overhead power lines to one at a FC, and when they tried to move the line without detaching the overhead line it was pulled down from the ceiling and hit someone standing underneath. That, and the beverage bottles, coffee cups and candy wrappers left inside stow bags are little insights into the quality of the human factor at Amazon.
As horrible as they treat their employees and the world, I must say everything about Amazon's logistics system is really impressive. I can order a container of a specific type of vitamins that is presently on the opposite side of the country, and have it at my doorstep in two days for very cheap (depending on how much I use Prime). That's just crazy.
@@davidheinig9948 No they don't, it's just like any other minimum wage job, just be great full your not a child soldier in Uganda or a modern day slave in the gulf countries.
As someone who has some insight into this, I would have to disagree. Vince Dhilan Dulay, Amazon has no minimum wage employees. All employees make at LEAST 15 an hour and they are about to get a substantial raise. They have excellent insurance (there are many employees that are semi-retired and only working for benefits because they cannot afford to self-insure. Education benefits are excellent even for tier ones. I DO agree they need to have better profit sharing. They used to give free stock and they should, again. When an employee is a part owner, they better see the benefits of frugality, industriousness and creative ingenuity. Just like with fast food, the general public ASSUMES that if total sales are high, that means that the entry level employee should be paid as a percentage of total sales. In fast food, most are owned by franchisees, NOT by the company. Likewise, almost half of Amazons sales are by third party vendors. Often times small startup companies and ma and pa local companies that simply use Amazon's infrastructure so they can grow and thrive because it would be to difficult and expensive to do themselves. Total profits also are affected by the cost of operating and Amazon's investments in building out fulfillment centers, corporate infrastructure, and research and development are huge. Real estate alone and the costs of machinery computers, communications, monitors, electricity and air conditioning, and AI is staggering. Many fulfillment centers are almost a mile long and three or four stories high with more than 25 miles with of conveyance. And of course they have 4/5 of a million employees all getting pay, vacation, insurance, retirement, etc Linden There absolutely ARE challenging departments, but for the MOST part rates are fair. In some departments such as "stow" the rates are ridiculously easy low (easy). And as with most companies worldwide in a wide number of industries, everything depends on the front line, low level supervisor as to how the tier one employee is treated. I think that almost everyone would admit there ARE some are needlessly "attentive", but the vast majority are unbelievably permissive, especially if the tier one is young and attractive. I have direct knowledge that some employees clock in an go to the break room and go to sleep or clock in and spend cumulatively 6-8 hours watching movies out of a 10 hour day (they work 4x10's not 5x8's). I DO believe rates should be adjusted both up AND down depending on the department and depending on the size and weight of the item. In pack, there are employees that cherry pick only the totes with single smalls (and their statistics show that they do upwards of 88% smalls) and they force their co-workers to take the large and heavy boxes. This gives them plenty of time to chit-chat, wander, watch videos on their phone, or play video games on their phone. Again, this is an issue that low level supervision allows. Mid level management or above mostly just see the total numbers and of course when the do walk the floor, the lazy people act busy. There is a middle ground, a fair middle ground between enabling laziness and enabling cheating and "being mean to the employees". I would have to agree that because of the "cheaters" the good, honest, and industrious employees get unfairly blamed. And that probably should be fixed. And the fault lies in low level supervision, not with corporate, not with upper site level management.
"The result is a coordination between our great employees....Our employees are the heart and soul of our operation...Some are military veterans, some are active members of the community, some work here with their families...They are all amazing!" HAHAHA the bullshit these days is at an all time high.
All your employees are amazing huh - tell me one thing about them? They are moving non-stop - how do you get a chance to know them? Hard workers, for sure... Amazing implies you know them - Amazon would discard any employee if a mouse farted the wrong way. Ain’t foolin me.
The managers work employees so hard. If you don’t hit your scan rates you can face termination. If you go off task for an hour you can face termination. They care more about getting the package out of the building than their workers mental and physical health
Bruh I order something and I have prime but it says it will arrive today at 4pm and when that time comes it's not there so I check where it is and its delayed back to 10pm or later or even sometimes to the next day.. And sometimes I order smaller items and they arrive in boxes 4x the size they should be going off of what they said. Like I ordered a watch onetime it was in a smaller box inside a bigger box with nothing in there besides a really small amount of paper.
Unions aren’t necessary for employee satisfaction, all Amazon needs to do is check their managers and implement a system that checks in with their employees. There are a lot of ways companies to do things without union involvement, nor are companies obligated with want to work with unions.
It’s better to work in a fulfilment centre than a Sortation Centre . Worked in both centres and know the differences . It’s hell Working in a sortation centre because there’s more pressure and stress there especially in the UK . All the bad reviews you get from employees is from the Sortation Centre where drivers and associates complain a lot because there minimum time schedules to prepare items for delivery
You know something is up when they say repeatedly say we value our employees
i can tell you most of the store will never have something like this
its usally heavy lifting, and there will never be this many robots.
honestly they should show the hours and the messed up sh*t they do.
They do value their customers that's why they accept no mess ups. Trust me I work for this company for 9 months and they are very accurate and what they do and if you mess up you mess up and you failed the company and the customer
@@karena2746 you must not work with the facilities then, its an absolute hell. The shifts are ridiculously bad on your back. Nor are they helpful with scheduling.
@@thegamingfudgeftw4682 Because of these employees we all get our delivery at our doorstep.
I can imagine the mass amount of headaches this entire planning process has caused people. Its ridiculously impressive
they will save so much money when they fire all those inefficient humans
Juan Shaft Patel 🗿
We are still sorting out problems from long before the FC opens
@@juanshaftpatel7488 ROBIN
No@@elbucho8867
I never realized just how much machine learning went into these fulfillment centers!
yeah you need to learn how to use the machine to work there
@@juanok2775 Nice Juan!
Did you ever work at an Amazon fulfillment center?
I work in a fulfilment centre in England.. it's honestly not bad to work there at all, I never get talked to about going to the toilet or chatting with my work mates, everyone is pleasent to work with so I'm not sure what all this talk about not being allowed to use to toilet is all about, unless it's an issue in the states which should be addressed..
But yeah it's the best job I've had to be honest, opportunity to climb the ladder if you want, lots of overtime available, one of the highest paying jobs in my area and good people to work with.
it would be a problem in the states, yes.
No doubt jeff is the richest person. He understood the internet when it came, he understood cloud when it came and hw understood AI when it started to boom
Just wow. How much automation and still it employs a lot of people...
Just imagine how many people and their brains were required to create all of this. Aws,this fulfilment center.
Amazing
@@12Thr33such a childish comment.
Jeff pays employees shit, while he takes his profits and buys farmland and funds his blue origin space projects.
@@Tj11813not childish. It’s amazing to create what he created . Regardless of what you think of it, he turned an online book store into a company that changed the world. For good or for bad that’s amazing.
It's a good thing that AWS is part of Amazon otherwise their monthly bill would go in millions.
It's still baffles me how much work and effort was needed to get those complex systems to work so seamlessly together.
It is not so baffeling when you realize that it gives amazon a reason to keep the two companies together. Amazon is only financially viable because of aws. This system gives them a little more reason for not being slapped by antitrust. :-) but it’s really clever ofcourse....
@@Thesupermachine2000 thats not true, its been financially viable before AWS. Free Cashflow is the real reason its successful, net income is not the reason.
@@LOUI-e7h all the more reason to uncouple then ;-)
@@Thesupermachine2000 so jeff bezos gets richer? you do know splitting the company would make shareholders far richer in the long run. look at what happened to standard oil. AWS alone is going to be worth 1 trillion dollars.
they will save so much money when they fire all those inefficient humans
Kudos jeff..the vision this man has is crazy..still cant believe something like this is possible
Amazon is a logistical masterpiece
It just blows the mind.
@@BenRajan FC wise yes, Flex and DSP Delivery...Still needs a lot of work. Flex app is clunky, slow, not battery optimized. App or routing system needs work.
your machine learning to select boxes seems to be not working very well tbh.
no sometime the bigger size in box is cheaper than smaller one
If you’re referring to the seemingly odd size of some boxes, I’m sure the size is only one in a dozen parameters that govern the selection during the time window when the choice is made.
10:02 that's really why the box sizes are selected. Not for the product inside, but for packing in a truck.
@@joegroom3195 That’s one of the parameters I was referring to, yes.
It works perfectly because they select boxes not just to put products in but also based on truck packing so they fill the trucks in a way stuff doesn't fall and break. Wasted packaging means wasted money, something Amazon isn't going to do.
"Our amazing employees" who can't take a piss break for fear of being fired...
I work at Amazon and I see this a lot where people don’t leave their stations at all and it’s actually sad
Oh and btw its true about not being able take a bathroom break
@@blackpoodles @Abraham Aman that sounds awful, I'm sorry y'all have to go through that...
@@abrahamaman8260 I take my bathroom breaks whenever I want or sometimes I go to the bathrooms just to waste time, I’m the one who’s working and drinking water I’m not gonna hold my piss just to stay on my station for 2 hours straight
Maybe should've tried harder in school if you wanted a better job.
This was great, I love nerdy behind-the-scenes things such as this. Impressive is an understatement.
Are you an AI?
You seem proud of being a public nerd. Keep your pithy comments to yourself, boy.
I love seeing this when I've ordered a computer case trough Amazon sold by Amazon and it's been lost last seen in an AMAZON warehouse ... :)
It's The Case of the Missing Stuff. Sounds like a job for Sherlock Holmes😀
Combination of Control system, Robotic, Machine Learning, IoT, and Cloud computing is awesome. The real implementation of Industry 4.0 at its best!
I work there and it’s just as amazing as it is on this video pretty mind boggling to see everything go on right in front of you
Using just my history of orders half was either not really needed and forgotten is some drawer. Of the 1/2 I actually needed/wanted 1/2 of that was "wow this is cheap." Of that 1/2 broke, had issues, not what I expected and joined the other junk in some drawer. Of the original 1/2, within 6 months I realized I could have lived without it. The only things I actually have a real use for eventually were the boxes all this stuff came in so I can put more stuff in them.
It blows my mind at just how much internal network traffic goes on in a single FC.
The AFM at 5:30 just failed safety double-check.
0:50 The crooked line makes me goes crazy
I was supposed to go on a live tour at an FC near my house and 2 days before it was to happen it got cancelled due to COVID. I can literally see the FC out of my bedroom window.
The narration is leaning a bit heavy on crediting the "amazing" employees considering they're well known for treating them pretty poorly.
they will save so much money when they fire all those inefficient humans
Honestly this is so impressive and this video is two years old so I can only imagine the new technology and updates to robots
Never realized that my logistics jobs in the netherlands is actually in the stone age compared to this. I have a scanner that shows me the location of the item and I have to walk there and pick it up with a trolley, I walk 20/30 km a day at work...now you tell me there are robots that bring the items to a location where the employee just sits and picks? wow
I worked there five years and enjoy every year I was there and had a set back and will be replying for a application to work there again.
thats so sad
Juan Shaft Patel dude you are soo sad
What set back?
So machine learning determined the bottle of Advil I ordered should be in a 12"x6"x3" box?
It'd be great if Amazon delivery people could take back all the cardboard boxes and plastic bubble padding and return them to the fulfillment centers to be re-used. I get deliveries all the time and I'd be happy to leave my old Amazon boxes and packaging material near the delivery area to be picked up and re-used.
I mean, they use a recycled paper for their boxes so as long as you recycle your trash things are good. Sending someone to take the boxes back wouldn't be worth the cost and ecological impact. An interesting option would be box-less packaging. In our country (Czechia) the most popular online store has thousands of self-service mailboxes throughout cities, where, upon entering the PIN code of your order a locked shelve will unlock and you can take your items that are not packaged in any box. It is also quite convenient as I can pick it up whenever I have time as in Europe the delivery people can't leave your order in front of your doors, and if you happen not to be at your place, then they try to deliver it to us the next day.
lmao i work 14 hours a day delivering your packages. i literally piss in a cup in the back of my van twice a day. you want amazon to add to my workload?
i agree that AMAZON should do a lot more to recycle and a million other things, but don't even try to put it on the 'delivery people'. you'd think after watching the video you commented on you would have worded it differently?????
@@itsmatt228 do you mean Alzabox? They are packaged, tho?!
You just spotted a business opportunity
6:05 Not all products at amazon are at the warehouse of course. They work with smaller, independent businesses and distributors. Minor note.
Yes agree
10:05
That wall building is on point!! Danger lol
2:58 Ok I know I need to work on coding problems. But you don't have to show me packing CTC BOOK to feel everyone else is doing so.
LMFAOOOO
I worked in the warehouse before. It's total hell .....
care to elaborate?
@@myGorillaMindset they fire you for any reason they like. No job security
@@BetterSmartTech0813 do they make people run around for packages? i think they skipped few things in the video
@@sb.sb.sb. overall bad experience
@@BetterSmartTech0813 what's going on with the unions I hear about?
I wondered this yesterday and it was recommended today
Machine learning in your brain bruh
This is damnnn impressive even with all machines and stuff its looks hectic but its they made it efficient
We agree! It's pretty great! 😁
Organized chaos. Kinda like a beautiful symphony
In the entire fulfillment center only aws Neptune ,Aurora and ML used
Surprising to me. This means, aws has to catch up to fit in enterprise end to end warehouse deployment
Amazing to see huge facility and working smoothly ...
Amazon created AWS for enhancing its operations but ended created the jewel in their crown.
I think #Jeff shouldn't be the only one to receive credit for this operation. Props to #Andy, everyone at Amazon involved with aws, & the #Amazonians that are involved in making this process successful. #AMZG😉! Thanks everyone!🙂
Don't forget RME 👍
I was really disappointed that I was put in shipping, I really think I’d enjoy picking more, I’m going to ask them if I can switch tomorrow
Those bins are not automatically brought to their stations for picking. They make people run around the warehouse loading the bins into there machine right next to their station
This is an AR FC. The bins are brought to the picker in these facilities.
4:30 This is done by Indian employees. My brother's been working in that team since 2 years to create training data. I even tried it for some time. it's very boring. Everytime i meet him he'll be working on different kind of task. Like clicking on the exact shelf the associate placed the box, drawing an outline of a plastic bag containing water bottles for the robot arm to pick up etc.
He mentioned there were some good automation opportunities that were lost because the warehouse employees concerned about others watching their recordings.
Is Amazon billed for the AWS services they use?
There's probably machine learning to decide the optimal profit/tax liability and charge or not charge based on that.
Pretty sure they get billed
Be treated just as an internal customer
Yes they do. Every internal service is billed.
2:30 Anyone know what materials Amazon uses to create the storage pods?
4:00 I can't figure out what type of elastic fabric they're using to cover the shelving entrance.
Definitely plastic. Most likely what they use in rain-coats. Like Gore-Tex, Tyvek or coated nylons. It's waterproof, elastic, and lightweight.
Nice sweet love Amazon ❤️❤🛒
That was quite impressive and interesting. I enjoy videos of how large-scale operations work. Thanks for sharing.
🌴☀️🌴
I just saw a familiar book! The OG CRACKING THE CODING INTERVIEW !!
I'll start by saying that I really appreciate every single hard working person that works in these warehouses and delivery. I look for products on Amazon that are not made in China so American businesses can be supported, there a lot of businesses on there just it takes longer to find them. Amazon the corporation is awful though for everything, from non durable, disposable, hazardous chemical containing Chinese products that clog landfills, to Indian based horrible customer service, and loopholes so they don't contribute any thing with taxes. All the environmental & health costs paid by employees, customers, while local businesses suffer and the huge corporations profit.
Amazon's ecommerce site is nothing without China because 97% of its goods are made in China. Check the product reviews and see for yourself. Plus its very hard not to buy anything made in China. Look around your home.
As a non-Chinese, I think we should appreciate China for its contribution to the world regardless how the American govt tries to paint its competition.
Yet they are quick to copy their moves, inventions and ideas.
It's great to see the process of how Amazon delivery's our products
Dear Amazon, when did you change the acronym? It was always Scale, Label, Apply, Manifest.
Amazon FBA is great way to dodge all the headaches of shipment delivery for new sellers, but I think the prices are on the higher side and they diminish the margins
I enjoyed watching this tour
Never realised “The Warehouse” by Rob Hart was so close to reality.
It's funny how they talk so good about thier employees but treat them like crap
they will save so much money when they fire all those inefficient humans and replace them with robots
That's what corporate management does. They're great at opaque, disingenuous BS and lying. Not much else.
Great to see COGNEX Machine Vision support Amazon
Yall should have kept me around to help with your AI systems.
Instead you wanted me to be a picker forever.
So I went somewhere I'm appreciated.
Watching this I wanna order again today to give the robots a job to pick up my item ☺️
5:31 Is this guys SRBS faulting out? At my FC. Rapid blinking like that indicates such.
You don't have the latest firmware
8:09 if needed protective packaging… I could buy a box of packing peanuts and it would still come with those bubbles
So much mathematics,calculation and prediction,WOW 😯
Will there be changes to the restock limits?
I'm actually surprised there's still so many humans involved in the process. Is it the fact that humans are so universally good at recognizing and grasping various objects, that it makes it prohibitively difficult to automate their roles at the moment?
Just employment I think. Their role looks very automatable
Judging by all the automation they have and how well it works. They’re just hiring people for the economies sake
That is basically it. They used to have an annual contest for folks to come up with a versatile grasping robot and haven’t cracked it yet.
Insane! Those packages look so Happy.
Amazing! I enjoyed it so much!
A couple of years ago, I looked up what model of robots (the short, shelf-transporters) they were using to see if I could get one myself...
Turned out they were only sold alongside a warehouse, which wasn't within my budget 😢
They were originally Kiva Systems. Amazon purchased the entire company to integrate into their FCs.
@@homicidemonkey4365 Are you telling me to check my local Amazon website for them? 😝
Or telling that I'm probably even more out of luck now?
@@ChristianOhlendorffKnudsen out of luck for the exact model. There are several other AGV robotics companies though.
@@homicidemonkey4365 I checked Ali express, I might be able to get one as low as $2500, expensive just to sate my curiousity, but still, achievable if I want it bad enough.
Even if I imagine the very cheapest model from AE probably won't be useful to me at all 😁
@@ChristianOhlendorffKnudsen I'm an electrical engineering student at ETH Zürich and am currently attending a lecture about recursive estimation taught by Raffaello D'Andrea, one of the co-founders of Kiva Systems. Maybe I can get him to give you a discount 😂 (also, check out his TED talks, they are quite interesting)
I'm one of these trained associated people for Robotik floor 😂
What is the amazon fulfillment center exact location in los Angles please?
Gosh, I feel like in the fulfilment centre, the humans are more robotic than the robots. The work done by the AI is very intelligent whereas the work done by the human is more mechanical.
I have looked at a few Amazon videos can be confusing, this video though in its explanation makes sense.
The words to remember are "amazing" and "employees"
I just got fired from Amazon for that joke and I don't even work there.
I work for Amazon and when something is wrong with a package I get those and I have to see what’s wrong with the label or if the item was damaged or it’s missing Etc, It’s called Problem Solve. Advice for the packers. Do your job right.
Was his vest faulting on the AR floor…
I think there's a lot of potential for efficiency in delivery stations as well. Would love to see more software engineers and robotics people innovating at DS's!
This whole process will change once they figure out how to automate the binning and picking as those bin shelves will likely have to be altered...coming soon certainly.
Its definitely going to be a big shocker
@@NickBandMjazzwoodtip First will be binning and picking, then truck loading and unloading...truck driving automation is already being tested on some highways. Finally, once it all works the focus will be speed and seamless coordination. Invest your money accordingly.
They don't use the Flex-Lines anymore, because some idiot attached some overhead power lines to one at a FC, and when they tried to move the line without detaching the overhead line it was pulled down from the ceiling and hit someone standing underneath. That, and the beverage bottles, coffee cups and candy wrappers left inside stow bags are little insights into the quality of the human factor at Amazon.
Awesome, but Amazon has canceled many of my orders and I find out several days later. =(
Why only yellow color is used?
wow - thank you for sharing this! I work for a major automotive company - so cool to see fruitfull optimization in another field!
Wonder how much all those AWS services would cost if this wasn’t Amazon.
depending on the scale I guess, as it is with all AWS services. Afterall still cost effective I assume.
Impressionnant par ce concentré de technologies et d'intelligence!
As horrible as they treat their employees and the world, I must say everything about Amazon's logistics system is really impressive. I can order a container of a specific type of vitamins that is presently on the opposite side of the country, and have it at my doorstep in two days for very cheap (depending on how much I use Prime). That's just crazy.
This is a shit hole. They work you like a slave ,90 boxes per hour
@@davidheinig9948 No they don't, it's just like any other minimum wage job, just be great full your not a child soldier in Uganda or a modern day slave in the gulf countries.
As someone who has some insight into this, I would have to disagree.
Vince Dhilan Dulay,
Amazon has no minimum wage employees. All employees make at LEAST 15 an hour and they are about to get a substantial raise. They have excellent insurance (there are many employees that are semi-retired and only working for benefits because they cannot afford to self-insure. Education benefits are excellent even for tier ones. I DO agree they need to have better profit sharing. They used to give free stock and they should, again. When an employee is a part owner, they better see the benefits of frugality, industriousness and creative ingenuity.
Just like with fast food, the general public ASSUMES that if total sales are high, that means that the entry level employee should be paid as a percentage of total sales.
In fast food, most are owned by franchisees, NOT by the company. Likewise, almost half of Amazons sales are by third party vendors. Often times small startup companies and ma and pa local companies that simply use Amazon's infrastructure so they can grow and thrive because it would be to difficult and expensive to do themselves.
Total profits also are affected by the cost of operating and Amazon's investments in building out fulfillment centers, corporate infrastructure, and research and development are huge. Real estate alone and the costs of machinery computers, communications, monitors, electricity and air conditioning, and AI is staggering. Many fulfillment centers are almost a mile long and three or four stories high with more than 25 miles with of conveyance. And of course they have 4/5 of a million employees all getting pay, vacation, insurance, retirement, etc
Linden
There absolutely ARE challenging departments, but for the MOST part rates are fair. In some departments such as "stow" the rates are ridiculously easy low (easy). And as with most companies worldwide in a wide number of industries, everything depends on the front line, low level supervisor as to how the tier one employee is treated. I think that almost everyone would admit there ARE some are needlessly "attentive", but the vast majority are unbelievably permissive, especially if the tier one is young and attractive. I have direct knowledge that some employees clock in an go to the break room and go to sleep or clock in and spend cumulatively 6-8 hours watching movies out of a 10 hour day (they work 4x10's not 5x8's).
I DO believe rates should be adjusted both up AND down depending on the department and depending on the size and weight of the item. In pack, there are employees that cherry pick only the totes with single smalls (and their statistics show that they do upwards of 88% smalls) and they force their co-workers to take the large and heavy boxes. This gives them plenty of time to chit-chat, wander, watch videos on their phone, or play video games on their phone. Again, this is an issue that low level supervision allows. Mid level management or above mostly just see the total numbers and of course when the do walk the floor, the lazy people act busy.
There is a middle ground, a fair middle ground between enabling laziness and enabling cheating and "being mean to the employees".
I would have to agree that because of the "cheaters" the good, honest, and industrious employees get unfairly blamed. And that probably should be fixed. And the fault lies in low level supervision, not with corporate, not with upper site level management.
@@hrhamada1982 I agree with your analysis.
"The result is a coordination between our great employees....Our employees are the heart and soul of our operation...Some are military veterans, some are active members of the community, some work here with their families...They are all amazing!"
HAHAHA the bullshit these days is at an all time high.
I love how much they try to emphasize it lol
I agree. Put on your waders😀
I honestly didn't expect that amazon used their own AWS services they develop.
it's really amazing and fully satisfied from Amazon.....my clienta is also satisfied
I am a citizen of Kyrgyzstan, can I go and work for you?
All your employees are amazing huh - tell me one thing about them? They are moving non-stop - how do you get a chance to know them? Hard workers, for sure... Amazing implies you know them - Amazon would discard any employee if a mouse farted the wrong way. Ain’t foolin me.
SCA2
Forgot to mention the starvation wages, no break, and taking an hour salary if you’re a minute late.
True, but the last thing. They do not do that, they deduct the whole hour of UPT. Be honest.
The managers work employees so hard. If you don’t hit your scan rates you can face termination. If you go off task for an hour you can face termination. They care more about getting the package out of the building than their workers mental and physical health
Ngl this just sounds like regular cooperate warehouse work
All things are not Machin learning, something you can archive directly on the basis of conditions.
well i can tell you this much around 3:50 two AA are placing items above other items in a bin..this we told is a no no
Incredible how that all works. No wonder stuff gets to me in 24hrs or less most of the time.
5:18 I like how they kept the default windows wallpaper ... imagine if windows update wanted to reboot the system ...
i got my amazon order yesterday
Excellent Video, can't watch this enough! I love Amazon ♥️♥️♥️
Really amazing! Very detailed explanation!
05:08 bring the racks to ergonomic workstations , just when an operator has to bend over in the worst position..... well done
Worst position? This is the proper way to bend over. Not at the waist…
Bruh I order something and I have prime but it says it will arrive today at 4pm and when that time comes it's not there so I check where it is and its delayed back to 10pm or later or even sometimes to the next day.. And sometimes I order smaller items and they arrive in boxes 4x the size they should be going off of what they said. Like I ordered a watch onetime it was in a smaller box inside a bigger box with nothing in there besides a really small amount of paper.
What happens to unsold products?
Usually discarded
Returned to vendor.
If they are damaged through process, they goto "Damage land" which is Amazon Warehouse discount ailes
Absurdamente INCRIVEL! 😵
Obrigado! 🙌 ☁️ 😊
"all of this wouldn't be possible without our amazing employees!" *continues to union bust*
Laughs in pee bottle
Unions aren’t necessary for employee satisfaction, all Amazon needs to do is check their managers and implement a system that checks in with their employees. There are a lot of ways companies to do things without union involvement, nor are companies obligated with want to work with unions.
Engineering is the most Beautiful thing on Earth
It’s better to work in a fulfilment centre than a Sortation Centre . Worked in both centres and know the differences .
It’s hell Working in a sortation centre because there’s more pressure and stress there especially in the UK .
All the bad reviews you get from employees is from the Sortation Centre where drivers and associates complain a lot because there minimum time schedules to prepare items for delivery